Optus Outage Report in Claremont, State of Western Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Claremont, State of Western Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Claremont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (21%)
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E-mail (12%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Claremont, State of Western Australia
The most recent Optus outage reports came from the following cities: Perth.
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Phone | |
| Perth |
Internet | |
| Perth |
Phone | |
| Perth |
Internet | |
| Perth |
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| Perth |
Wi-fi |
Community Discussion
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Optus Issues Reports Near Claremont, State of Western Australia
Latest outage, problems and issue reports in Claremont and nearby locations:
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Ratha Sithu
(@RathaSithu) reported
from
Westfield, State of Western Australia
@Optus a resend Not able to bring my Netflix on my Mighty. Live chat not responding! Call 24/7 has gone from 45 - 60 min wait. Help! Help!
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Shakil Riyad
(@shakilriyad) reported
from
Westfield, State of Western Australia
@OptusSport @Optus reported twice about being unable to login to sports app and both times was assured should be resolved in 15 mins to 4 hours. Nothing yet, still unable to login to my account and missed all the games last night
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Ratha Sithu
(@RathaSithu) reported
from
Westfield, State of Western Australia
@Optus Not able to bring my Netflix on my Mighty. Live chat not responding! Call 24/7 has gone from 45 - 60 min wait. Need help ASAP
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Munir Abdol
(@m_abdol) reported
from
Westfield, State of Western Australia
@Optus I’m currently visiting my in laws and my wife called to complain cause the internet is very slow. Had the service for a month and made multiple complaints. By the far the worst customer service experience and decided to change services
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katie
(@katie62750987) reported
from
Westfield, State of Western Australia
@Optus I opened a month to month nbn account with you 8 weeks ago. It included a mighty fetch box account with a multi room mini box and the ultimate channel pack. I have had numerous problems since opening this account. The first problem was the multi room didn’t have the ultimate pack
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Ben White
(@1800weevil) reported
from
Westfield, State of Western Australia
@buerckner_robyn @DrJewmelon @KondininGroup No just on the Telstra network - but the antenna test results we gathered should be identical. Will check with Powertec as to an ETA on the Optus GO unit.
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Dales
(@cjdaly87) reported
from
Westfield, State of Western Australia
@Optus @NBN_Australia Day #14 of the NBN service being down. NBN technician visits have been had, concrete has been cut up - still no closer to knowing when my service will be working again! #incompetent #customerservice
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katie
(@katie62750987) reported
from
Westfield, State of Western Australia
@Optus I have spoken to your technical team over this period many times and nobody can fix the problems. First of all the multi room wasn’t activated. That problem got resolved but then I noticed the ultimate channel pack wasn’t installed although it was working on my mighty box.
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Leon
(@leonofnolla) reported
from
Westfield, State of Western Australia
@McZameth @Optus very annoying,you think theyd look after a customer like you,id def ring up and give a mouthful,hate that sort of thing..
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Fiat Multipla
(@smatt1616) reported
from
Westfield, State of Western Australia
@GuidoTresoldi @OptusSport I must be lucky, I can have Optus YouTube and tweet at the same time with no problems
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Cory Gale 🦘🇦🇺
(@cory_gale) reported
from
Westfield, State of Western Australia
@Retrogina I use OVO for my internet and it’s great. $65 a month for 100GB. They use Optus. Can cancel it at any time... which I will do when NBN becomes available in May 😊
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Dr Katharina Wolf
(@KatharinaWolf) reported
from
Westfield, State of Western Australia
@iiNet And no, the new set up isn’t working. I’ve got hundreds of work deadlines and now not even working internet anymore. Wait time for support is hours - I guess it’s hello @Optus #sooooofedup
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Ⓜatthew Ⓜurphy
(@MattM_78) reported
from
Westfield, State of Western Australia
@purrrplegrrrl Cheers. I'm primarily looking for Administration type work. I have a casual job in Customer Service at Optus Stadium at the moment but not enough hrs to get off the system.
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Kohdee
(@_Hallsy6) reported
from
Westfield, State of Western Australia
@miinaus Ohhhhh this makes sense now. They offered to waive a lot of fees to sign me up to a plan with Optus. I didn’t realise they were shutting down Virgin though
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Coach C 🏀
(@PerthCitizen) reported
from
Westfield, State of Western Australia
@AussieBallin @Ronnie2K @Beluba @NBA2K @NBA2K_MyTEAM If you are with @optus nbn - the problem is them not @NBA2K
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Matty H, Aussie By Birth, Kansas City by Brainwash
(@RavenGypsyMask) reported
from
Westfield, State of Western Australia
Where during my time volunteering in the WAFL I obtained a five year contract to work for the AFL. I now work at Optus Stadium at the sporting events and I just love being around sport and watching sports. But i never thought I would enjoy or associate myself with Netball. That
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WildAnts 🐜🐜🐜
(@wildwestcoast) reported
from
Westfield, State of Western Australia
@SirEothain @DevilPedro40 @King_KuntaPP Hardness of Optus was always going to be an issue especially first few years because of where they built it so close to Swan River
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katie
(@katie62750987) reported
from
Westfield, State of Western Australia
@Optus I called back again and had to wait over an hour while the guy was sorting the problem and he said the same, unplug, wait etc. we ended up re buying one movie and tv series we were watching again because the guy said he had credited our account which didn’t happen either.
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Heath
(@heath_mds) reported
from
Westfield, State of Western Australia
@Optus congratulations, I thought @Telstra was bad at customer service, but your sales team takes the cake. One week on and I still can’t get 2 phones and 2 ported numbers without every step being screwed up
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katie
(@katie62750987) reported
from
Westfield, State of Western Australia
@Optus I took out a month to month nbn service including a mighty fetch box with multi room mini box and the ultimate channel pack for $104 per month 8 weeks ago. Since then I have had numerous problems getting this service up and running. I have called your technical team many times.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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alex dunnin
(@AlexDunnin) reported
Optus’ bumbling handling of its data breach, pushing the govt to play hard ball in response, sends a pretty clear signal regarding what are the expected standards corporates are meant to meet and how new legislation will be framed. Financial companies are now on notice.
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🌼Emily-May🌼
(@midgeymay) reported
Wouldn't be surprised if the #Optus hack occurred earlier than discovered/reported. I had my Centrelink account hacked recently but we never traced back to how my information was stolen at the time.
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Never vote LNP... NEVER.
(@LNPvoterfail) reported
****. I need a new passport. Mine has expired. Is it too late to switch to Optus?
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Interested Bystander
(@IntBystand) reported
Hey, @Optus, are you now ignoring all Qs from affected punters such as mine? What a massive CR fail, not to mention the catastrophic tech breach which caused this #OptusDataBreach #auspol
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HotDog Water
(@xnailbunnyx) reported
@eberhardzz @Optus they have so many managers & executives, surely they could help out on the phones
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Rose Black
(@cynicalterrier) reported
@domknight @Optus Totally agree. Half the time the verification systems fail anyway, even when medicare numbers are spot on. I work with homeless people and spend hours trying to hook up phones for people, only to have the i.d. verfication fail, A LOT, for no obvious reason.
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Kersti
(@aussiekerstin) reported
@ownedbyhoundies @droverdriver61 Another example of excellent Optus customer service?
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Sam Trevor
(@SamTrevor380) reported
@domknight @Optus I haven’t been an Optus customer for two and a half years. So I was appalled to get the email. Why were they storing the data of people no longer their customers?
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Jeremy Morton 🌾🐑🚜🐂
(@Jeremy_Morton_) reported
@KristianBonetti @Henry4PM It appears Optus didn't have a particularly secure system so that's down to them. They aren't the 1st & won't be the last. 2 factor identification provides some comfort, can it be hacked? IDK but once you're in a system making changes is very easy. The modern world is complex.
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greyzane007
(@greyzane007) reported
@SquizzSTK So why didn't this OPTUS issue happen across all telco's