1. Home
  2. Companies
  3. Optus
  4. Bridgewater, South Australia
Optus

Optus Outage Report in Bridgewater, Adelaide Hills, South Australia

Why is my Optus service not working?

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Bridgewater, South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Bridgewater, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 15% E-mail (15%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Live Outage Map Near Bridgewater, South Australia

The most recent Optus outage reports came from the following cities: Adelaide.

CityProblem TypeReport Time
Adelaide Total Blackout 10 days ago
Adelaide Phone 11 days ago
Adelaide Phone 17 days ago
Adelaide Internet 25 days ago
Adelaide Internet 25 days ago
Adelaide Phone 26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Bridgewater, South Australia

Latest outage, problems and issue reports in Bridgewater and nearby locations:

  • c_verdicchio
    Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia

    @Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.

  • mselbyLFCSC
    Matthew Selby (@mselbyLFCSC) reported from Adelaide, South Australia

    @BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.

  • c_verdicchio
    Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia

    1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.

  • cjsheldon2012
    Christopher (@cjsheldon2012) reported from Adelaide, South Australia

    @SouthOzJohnny @Optus In the Optus app, go to more (3 dots down the bottom of the page), then profile and scroll down. That’s where I found mine

  • keegansard
    Keegan J. Sard (@keegansard) reported from Adelaide, South Australia

    Hey @Optus - your app is broken again! DM me.

  • tamwisey
    Tam Wiseman (@tamwisey) reported from Adelaide, South Australia

    @Optus Netflix down here too 😢

  • c_verdicchio
    Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia

    @Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!

  • LeithGourlay
    Leith Gourlay (@LeithGourlay) reported from Adelaide, South Australia

    @danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected

  • bloodhoundau
    Anthony Ashton (@bloodhoundau) reported from Adelaide, South Australia

    @LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.

  • trck71
    Mark Donnell (@trck71) reported from Adelaide, South Australia

    @Optus very poor, you send message which is followed and still not actioned. Very poor. #optus #badservice #noservice

  • REDRAWRADIO
    RedRaw Radio (@REDRAWRADIO) reported from Adelaide, South Australia

    @Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU

  • NixLib
    Nikki May 📚 (@NixLib) reported from Adelaide, South Australia

    Switched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus

  • stratEGbywade
    stratEG by wade (@stratEGbywade) reported from Adelaide, South Australia

    @Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working

  • miriamsilva595
    Miriam Silva (@miriamsilva595) reported from Adelaide, South Australia

    Terrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it

  • pe1erhowell
    Peter Howell ☂︎ (@pe1erhowell) reported from Adelaide, South Australia

    @jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh

  • laylaflynn13
    lAyLa (@laylaflynn13) reported from Adelaide, South Australia

    @Optus I just wanted to relax and watch Netflix for once and the internet is down wtf

  • bloodhoundau
    anthony ashton (@bloodhoundau) reported from Adelaide, South Australia

    @verbaliza @Optus I used to have that with @Telstra what a mob of c. Ill never do business with them again

  • realLeoJames
    Leo James (@realLeoJames) reported from Adelaide, South Australia

    @DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...

  • c_verdicchio
    Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia

    @Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.

  • c_verdicchio
    Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia

    @Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • OptusStadium
    OptusStadium (@OptusStadium) reported

    The Dreamtime clash between @essendonfc and @richmond_fc will be played at Optus Stadium this Saturday. We’re saddened this year’s match can’t be held in Melbourne and honoured to support the @AFL and Essendon Football Club to host this in Perth, home of the Noongar people.

  • DentePresi
    PresiDente (@DentePresi) reported

    @Optus Your reception is crap. Never again!

  • TheDanBarrett
    Dan Barrett (@TheDanBarrett) reported

    @bengrubb @Optus Words fail me, Ben. A decent response would be "Give our 5G team a call, they're best equipped to help you with an answer" or "Interesting question - I'll see if I can get an answer on this technical issue for you." Instead... runaround that just wasted my time.

  • JayJayK75
    #sydneyisskyblue (@JayJayK75) reported

    For Christ sake @Optus, second day of internet that doesn’t work, just like last month. It’s a recurring issue, if you can’t provide the service I signed up for, cancel my contract and let me go back to @Telstra

  • bigbigsound_
    toby greene supremacy (@bigbigsound_) reported

    i wanna go to optus so bad to watch the giants

  • sandraom
    Sandra O'Malley (@sandraom) reported from Canberra, ACT

    Way to wreck a Sunday, try to contact @Optus to fix their substandard offering.

  • DjX2Melbourne
    Gilly (@DjX2Melbourne) reported

    @Optus @PeterSStrempel The worse technical support team. Unprofessional and getting worse everytime.

  • gavo1305
    Gavin (@gavo1305) reported

    @Optus Is it common practice to make a promise to a customer through your retentions department & then 3 weeks later say we can't do it because they shouldn't have done that? Poor customer service. Spoke to a Dean in your Retentions team a short while ago which was the worst ever

  • SaysChez
    ChezSez (@SaysChez) reported

    @Optus Who knew Optus has an actual phone number. It must be hidden, plus your advice about messaging you on the 24/7, that’s the problem as I stated in my previous tweet, the messaging doesn’t work. Your advice...a hidden ph number or message us. 🙄

  • elliphont
    elliphont #FirstDoNoHarm (@elliphont) reported

    @D_Melissa2 So do I . Customer service is dead in the water in this country. I won't do more than ring & or leave number for a call back unless I require written correspondence. Chat on Optus I screen shot & reuse too. It's horrendous. 😡#auspol they wrecked every damn thing worth having!