Optus Outage Report in Bridgewater, Adelaide Hills, State of South Australia
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Bridgewater, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Bridgewater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 08: Problems at Optus
Optus is having issues since 06:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (66%)
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Phone (14%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Bridgewater, Adelaide Hills, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Total Blackout | |
| Adelaide |
Phone | |
| Adelaide |
Phone | |
| Adelaide |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Bridgewater, State of South Australia
Latest outage, problems and issue reports in Bridgewater and nearby locations:
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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Sian Walden
(@sian_walden) reported
from
Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Keegan J. Sard
(@keegansard) reported
from
Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
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Nikki May 📚
(@NixLib) reported
from
Adelaide, State of South Australia
Switched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus
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Peter Howell ☂︎
(@pe1erhowell) reported
from
Adelaide, State of South Australia
@jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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Leo James
(@realLeoJames) reported
from
Adelaide, State of South Australia
@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
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Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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RedRaw Radio
(@REDRAWRADIO) reported
from
Adelaide, State of South Australia
@Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU
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Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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stratEG by wade
(@stratEGbywade) reported
from
Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Paul Mizzi
(@returnofsmith) reported
from
Adelaide, State of South Australia
Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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lAyLa
(@laylaflynn13) reported
from
Adelaide, State of South Australia
@Optus I just wanted to relax and watch Netflix for once and the internet is down wtf
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Teresa LaRocca
(@effielarocca) reported
from
Adelaide, State of South Australia
@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Jo
(@Makucha) reported
@Optus is your app down? Why won’t it open??
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Jax
(@sunsetriver88) reported
@xnailbunnyx @Optus On finally hearing back from my complaint, I have learnt their other email details weren't correct either. My email did not mention phone or address details were compromised, but apparently they were 😠
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ShiannonCorcoran💉💉💉💉
(@ShiannonC) reported
After a week of everyone from opposition, abc to the MSM - blaming Labor for slow progress on Optus data breach & squeaking abt Labor paying for passports.. & Labor hve rightly forced Optus to pay for the passports But not a fkn word from MSM abt Fletcher’s role in this debacle
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Szilvia 🇦🇺🇭🇺😷💉💉💉💉🐕📷⌨️
(@SzilviaVirag) reported
Sick people not isolating, 75% of Australia (Optus customers past &present) being forced to get new photos for their drivers licenses etc to help them get sick &banned masks because of the supposed Optus data breach to help everyone die. That's where this is going.
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Jo
(@Makucha) reported
@KodaJamesCurtis @Optus Their contact centre is the absolute pits even at the best of times. Rude, uninformed and understaffed. But then I guess @Optus chose to go with the budget model. I’ve given up with them - will try to get to a shop instead.
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ThePop
(@J_MC_R) reported
For the past month, I have been receiving SMS's from Optus for another person's account with details. I'm not an Optus customer. I live overseas but have an AUS mobile number. #OptusDataBreach
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ThePop
(@J_MC_R) reported
I'm not left with a situation that @Optus seems to be ok with, in receiving text messages that are for somebody else, with account information & Optus don't want to help me stop being spammed or help the person whose account is going to be disconnected #OptusDataBreach
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Joshua McKinnon
(@corduroy) reported
@haruki_zaemon @Optus And rightly so. What happens when they discover how deep the problems go? I’m just speculating, and assuming, but it seems possible that there are security problems left right and centre.
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fine&mental
(@rivkhali5) reported
@JayneFlan @AlboMP I'm also a Grayndler voter & feel the same. I was busy on the phone sorting out Optus mess today but I'll be calling next week too. I'll never vote for him or anyone in this ALP govt again
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Pez
(@Pezzamystic1) reported
Hello @Optus can you please advise why no one is responding to customer queries on social media?