Optus Outage Report in Bridgewater, Adelaide Hills, South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Bridgewater, South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Bridgewater, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (38%)
- Phone (29%)
- E-mail (15%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Live Outage Map Near Bridgewater, South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 10 days ago |
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Phone | 11 days ago |
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Phone | 17 days ago |
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Internet | 25 days ago |
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Internet | 25 days ago |
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Phone | 26 days ago |
Community Discussion
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Optus Issues Reports Near Bridgewater, South Australia
Latest outage, problems and issue reports in Bridgewater and nearby locations:
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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Matthew Selby (@mselbyLFCSC) reported from Adelaide, South Australia@BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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Christopher (@cjsheldon2012) reported from Adelaide, South Australia@SouthOzJohnny @Optus In the Optus app, go to more (3 dots down the bottom of the page), then profile and scroll down. That’s where I found mine
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Keegan J. Sard (@keegansard) reported from Adelaide, South AustraliaHey @Optus - your app is broken again! DM me.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Leith Gourlay (@LeithGourlay) reported from Adelaide, South Australia@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Anthony Ashton (@bloodhoundau) reported from Adelaide, South Australia@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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Mark Donnell (@trck71) reported from Adelaide, South Australia@Optus very poor, you send message which is followed and still not actioned. Very poor. #optus #badservice #noservice
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RedRaw Radio (@REDRAWRADIO) reported from Adelaide, South Australia@Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU
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Nikki May 📚 (@NixLib) reported from Adelaide, South AustraliaSwitched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus
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stratEG by wade (@stratEGbywade) reported from Adelaide, South Australia@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Miriam Silva (@miriamsilva595) reported from Adelaide, South AustraliaTerrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it
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Peter Howell ☂︎ (@pe1erhowell) reported from Adelaide, South Australia@jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh
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lAyLa (@laylaflynn13) reported from Adelaide, South Australia@Optus I just wanted to relax and watch Netflix for once and the internet is down wtf
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anthony ashton (@bloodhoundau) reported from Adelaide, South Australia@verbaliza @Optus I used to have that with @Telstra what a mob of c. Ill never do business with them again
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Leo James (@realLeoJames) reported from Adelaide, South Australia@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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OptusStadium (@OptusStadium) reportedThe Dreamtime clash between @essendonfc and @richmond_fc will be played at Optus Stadium this Saturday. We’re saddened this year’s match can’t be held in Melbourne and honoured to support the @AFL and Essendon Football Club to host this in Perth, home of the Noongar people.
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PresiDente (@DentePresi) reported@Optus Your reception is crap. Never again!
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Dan Barrett (@TheDanBarrett) reported@bengrubb @Optus Words fail me, Ben. A decent response would be "Give our 5G team a call, they're best equipped to help you with an answer" or "Interesting question - I'll see if I can get an answer on this technical issue for you." Instead... runaround that just wasted my time.
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#sydneyisskyblue (@JayJayK75) reportedFor Christ sake @Optus, second day of internet that doesn’t work, just like last month. It’s a recurring issue, if you can’t provide the service I signed up for, cancel my contract and let me go back to @Telstra
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toby greene supremacy (@bigbigsound_) reportedi wanna go to optus so bad to watch the giants
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Sandra O'Malley (@sandraom) reported from Canberra, ACTWay to wreck a Sunday, try to contact @Optus to fix their substandard offering.
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Gilly (@DjX2Melbourne) reported@Optus @PeterSStrempel The worse technical support team. Unprofessional and getting worse everytime.
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Gavin (@gavo1305) reported@Optus Is it common practice to make a promise to a customer through your retentions department & then 3 weeks later say we can't do it because they shouldn't have done that? Poor customer service. Spoke to a Dean in your Retentions team a short while ago which was the worst ever
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ChezSez (@SaysChez) reported@Optus Who knew Optus has an actual phone number. It must be hidden, plus your advice about messaging you on the 24/7, that’s the problem as I stated in my previous tweet, the messaging doesn’t work. Your advice...a hidden ph number or message us. 🙄
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elliphont #FirstDoNoHarm (@elliphont) reported@D_Melissa2 So do I . Customer service is dead in the water in this country. I won't do more than ring & or leave number for a call back unless I require written correspondence. Chat on Optus I screen shot & reuse too. It's horrendous. 😡#auspol they wrecked every damn thing worth having!