Optus Outage Report in Bridgewater, Adelaide Hills, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Bridgewater, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Bridgewater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (56%)
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Phone (18%)
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E-mail (9%)
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Wi-fi (9%)
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Total Blackout (8%)
Live Outage Map Near Bridgewater, Adelaide Hills, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Phone | |
| Adelaide |
Wi-fi | |
| Adelaide |
Wi-fi | |
| Adelaide |
Internet |
Community Discussion
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Optus Issues Reports Near Bridgewater, State of South Australia
Latest outage, problems and issue reports in Bridgewater and nearby locations:
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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stratEG by wade
(@stratEGbywade) reported
from
Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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Keegan J. Sard
(@keegansard) reported
from
Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit
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Teresa LaRocca
(@effielarocca) reported
from
Adelaide, State of South Australia
@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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Paul Mizzi
(@returnofsmith) reported
from
Adelaide, State of South Australia
Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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Sian Walden
(@sian_walden) reported
from
Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Damien
(@Thermalzombie) reported
@luciedigitalni @Optus Hi I heard of the hack/breach today do I have to be concerned about my credit card information stored in the pre-paid service when you recharge and it asks if you want to use your previous stored card information. Thanks.
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Zhukov
(@Zhukov82176036) reported
Last week I was going to switch from Optus as my mobile phone provider because of their horrible services, but then I realised that I switched from Vodafone to Optus for the same reason, and from Telstra to Vodafone before that. I love it when I have so many options for garbage
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Mili-(Milton)-toni Ngauamo
(@MentorSixP) reported
@Optus 1.30pm the internet has been down..just wondering if anyone knows anything..
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Katherine Macmillan
(@kmbehaviour) reported
I'm still waiting to hear from @optus about the data breach. But can I say the appointment of a person to a high level position after she quit her previous job in disgrace for corruption is now looking decidedly dodgy. As a customer, I need answers. #optusfail #dodgy #corrupt
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Mike
(@bikeymikey70) reported
@Greybeard3 @ChrisHoodAU Glad I’m not an Optus customer 😳
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Leo Schneider
(@schnleo) reported
@AlsyAlsy @Optus Assume you are and move on to another carrier… press release and whatever they say doesn’t fix the incompetence on managing your sensitive personal data… move on
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Sabrina Balfour
(@SpottyBalfour) reported
@Dempsey57Jackie The fact is, it doesnt matter how many passwords, telephone numbers you change it will not stop ID theft. This is a major problem, its more than an inconvenience. I note it took Optus some six or seven hours to make a public statement. Not good enough.
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Alberto Polintan
(@AlbertoPolintan) reported
My goodness @Optus ... Your call centre does not know a thing about this data breach. I have one service with you and the first I heard was on the news. So far, I've received nothing. No SMS, no email.
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*Cindy N* 🤔✨4️⃣🦠💉
(@cindyn) reported
@artfulbunny Yup, same… I’ve been an @optus customer for 20 years and I’ve heard nothing from them - not even a heads up. Not the greatest client experience!
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Costin Heaps 🌈 💉x 4
(@DianneCostin) reported
@Optus I’m a customer & concerned with news of data breach. Just checked my email, none from you. Will you be contacting customers to advise of breach, and if so, when?