Optus Outage Report in Bridgewater, Adelaide Hills, South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
Problems in the last 24 hours in Bridgewater, South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Bridgewater, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (38%)
- Phone (29%)
- E-mail (14%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Live Outage Map Near Bridgewater, South Australia
The most recent Optus outage reports came from the following cities: Adelaide, and Mount Barker.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Internet | 11 hours ago |
|
Mount Barker
|
Phone | 1 day ago |
|
Adelaide
|
Total Blackout | 14 days ago |
|
Adelaide
|
Phone | 15 days ago |
|
Adelaide
|
Phone | 21 days ago |
|
Adelaide
|
Internet | 28 days ago |
Community Discussion
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Optus Issues Reports Near Bridgewater, South Australia
Latest outage, problems and issue reports in Bridgewater and nearby locations:
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Weng Wong (@wengywong) reported from Adelaide, South Australia@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Paul Mizzi (@returnofsmith) reported from Adelaide, South AustraliaThanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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Susie 🌹 (@suechook) reported from Adelaide, South Australia@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, South Australia@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
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Leith Gourlay (@LeithGourlay) reported from Adelaide, South Australia@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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Keegan J. Sard (@keegansard) reported from Adelaide, South AustraliaHey @Optus - your app is broken again! DM me.
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Anthony Ashton (@bloodhoundau) reported from Adelaide, South Australia@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Susie 🌹 (@suechook) reported from Adelaide, South Australia@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, South Australia@Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit
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Mikey Nicholson (@Mikey_Nicholson) reported from Adelaide, South Australia@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)
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Sian Walden (@sian_walden) reported from Adelaide, South Australia@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, South Australia@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
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Teresa LaRocca (@effielarocca) reported from Adelaide, South Australia@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Weng Wong (@wengywong) reported from Adelaide, South AustraliaBeen with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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Weng Wong (@wengywong) reported from Adelaide, South Australia@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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stratEG by wade (@stratEGbywade) reported from Adelaide, South Australia@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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🧔🏻♂️ m i k e (@getmikestevens) reported@StephenJonesMP If customer data has to be kept after we leave the service (I left Optus 2 years ago and I'm still a confirmed victim), surely it can be kept offline? It shouldn't have been accessible. If govt needs my Optus data, it can front up to Optus and look at offline files.
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Service NSW (@ServiceNSW) reported@NickHayden Hi Nick, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, such as a NSW driver licence or birth certificate, if they have been impacted. 1/2
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Belinda Barnet (@manjusrii) reportedRight now, Optus needs to pay for people to replace their passports & licenses. They also need to pay, further down the track, if or when identity theft occurs due to their errors. That might be an even more significant bill.
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colin.traverse_ (@AbstractCode) reported@simone_au @Optus This is an organisation that exposed customer and former customer PII via a public unauthenticated API and the claimed the attacker was sophisticated and that Optus was the victim. We're way beyond tone deaf.
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Jonathon Nunan (@jonathonnunan) reported from Melbourne, Victoria@nadinevoncohen @patrickkeneally Only contact I've had from Optus has been apologies for our NBN dropping out. Which is roughly about ten times a day. But hey, who could have foreseen the copper technology solution not being up to the job?
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Richard (@3bsBruce) reported@catedempsey Absolutely. There won’t be any real punishment for Optus. So of course they won’t take it very seriously. If they had to compensate each customer and face heavy fines, they may think twice about hoarding unnecessary data
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United4Life (@RammaRedDevil) reported@_davidlimbrick @CharlieMeade17 I’ve been an Optus Customer for a very long time and I’ve only ever shown a drivers license, fortunately the one they have on file has since expired
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Service NSW (@ServiceNSW) reported@Dom_Nguyen Hi Dominic, ID Support NSW is working with Optus on how to best support customers, please reach out to them for assistance, they are best placed to assist in these circumstances.
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Aethersia (@aethersia) reportedSMS 2FA is broken, verifying your identity is broken, the only things left are device/token based authentication and passwords/pins. Contact your bank and tell them that only in-person manual check can verify identity if password is forgotten. #optus
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FOLD THE CLUB (@conor993) reportedThis Optus hack has really put into perspective the significance of me getting drunk and losing my wallet the other week and having to cancel all my cards & DL and get them re-issued. 4D chess move from drunk me if I do say so myself