Optus Outage Report in Bridgewater, Adelaide Hills, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Bridgewater, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Bridgewater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (66%)
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Phone (14%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Bridgewater, Adelaide Hills, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Total Blackout | |
| Adelaide |
Phone | |
| Adelaide |
Phone | |
| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Internet |
Community Discussion
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Optus Issues Reports Near Bridgewater, State of South Australia
Latest outage, problems and issue reports in Bridgewater and nearby locations:
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit
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Dr Nick Tellis
(@drnicktellis) reported
from
Adelaide, State of South Australia
@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Sir Dave 'Cruedevil'
(@Cruedevil) reported
from
Adelaide, State of South Australia
Asked @Optus a simple question via their message system in their APP. The ‘chat person’ asked to give him/her a minute to look up details. 37 min later she will ‘just be a minute’. WTF? Don’t worry about it FFS
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus I am unable to make outbound calls, when will this issue be resolved please?
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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Paul Mizzi
(@returnofsmith) reported
from
Adelaide, State of South Australia
Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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Treble Sketch (Want Desktop Assist? Check profile)
(@ILM126) reported
from
Adelaide, State of South Australia
@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P
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Mikey Nicholson
(@Mikey_Nicholson) reported
from
Adelaide, State of South Australia
@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)
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John J Girvan
(@johnjgirvan) reported
from
Adelaide, State of South Australia
Optus now send videos in their email to help you understand your bill #sloptus
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Sian Walden
(@sian_walden) reported
from
Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
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stratEG by wade
(@stratEGbywade) reported
from
Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Teresa LaRocca
(@effielarocca) reported
from
Adelaide, State of South Australia
@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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helleyscomet
(@helleyscomet) reported
@Optus and gets the 5G network. So in the same house, on the same floor, just 50 meters away, I can not get 5G? Looks like they have been lying to me the whole time and I will not take it. All these tech giants just milk out their consumers and run away when they are held
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Carolyn Wood
(@CannieW54) reported
@_sara_jade_ I received a text from "Optus" noticing that my internet was down. Used my first name, gave links to click to tell me how to remedy this. Not happened before - deleted text, turned modem off and on - all good. This was the day news broke about the data theft.
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Emily Claire
(@curiouslyem) reported
@Optus After waiting on hold for 45 minutes I was put on hold again so the person could check how badly I was breached. They hung up on me. They called back ONE ring, then hung up. This ‘service’ is causing more people to register for the class action. Appalling.
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helenthepainter
(@helenthepainte1) reported
@Optus @RunnerSA18 Optus got me on hold ignoring my request to cancel my direct debit
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Salt and Light
(@talkingcross) reported
After all this anxiety about the OPTUS data breach it turns out that I don’t even have an account. No login, no password. I tried to set one up with OPTUS last week but my pin codes kept expiring while I was recovering my energy in bed.
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Victor Dominello MP
(@VictorDominello) reported
4. The cost to replace your driver licence is $29 and will be charged by Service NSW at the time of application – reimbursement advice will be issued by Optus to customers in the coming days.
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Richard Droofus
(@RichardDroofus) reported
@VictorDominello Can we be more specific about "coming days"? Optus have refused to provide any detailed information to date. Why do we suddenly expect them to start moving?Why not force them to commit to a certain date? People need certainty. Optus and Service NSW have treated people abhorently.
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Daniel
(@lamalalamb) reported
@Optus when do we get our payout as victims of your terrible security
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Simon Reid
(@sreid744) reported
@AlanKohler Optus needs to pay everyone for the replacement of everything to every customer and the government agencies need to send new documents to every optus customer...it can't be upto individual customers to sort out this mess surely
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Susie Baines
(@susiebaines13) reported
@Optus @RunnerSA18 You serious! Walked into Optus store after I lost access to ph. Staff disrespectful,unhelpful & cried poor claiming they also had been hacked. Refused to help. Gobsmacked! You, Optus, left your front door unlocked…I didn’t! And now I’m paying for your error!!?