Optus Outage Report in Bridgewater, Adelaide Hills, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Bridgewater, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Bridgewater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (56%)
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Phone (19%)
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E-mail (10%)
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Wi-fi (9%)
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Total Blackout (7%)
Live Outage Map Near Bridgewater, Adelaide Hills, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Wi-fi |
Community Discussion
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Optus Issues Reports Near Bridgewater, State of South Australia
Latest outage, problems and issue reports in Bridgewater and nearby locations:
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Sir Dave 'Cruedevil'
(@Cruedevil) reported
from
Adelaide, State of South Australia
@JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!
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Brendan Cullen
(@bcullen76) reported
from
Adelaide, State of South Australia
Generally I don't mind Optus sport for football but I have never really taken to Mark Schwarzer. Just think he talks ****!
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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A/Prof Grant Davies
(@GrantTDavies) reported
from
Adelaide, State of South Australia
Hey @Optus your complaints process is broken. Made a complaint online on 24 Feb. The response was someone would contact me within 2 bus days. SMS from Nathaniel an ‘Expert’ in the customer resolution team on day 2 saying he’d make contact within another 2 bus days. Crickets since
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John J Girvan
(@johnjgirvan) reported
from
Adelaide, State of South Australia
Optus now send videos in their email to help you understand your bill #sloptus
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Sir Dave 'Cruedevil'
(@Cruedevil) reported
from
Adelaide, State of South Australia
Asked @Optus a simple question via their message system in their APP. The ‘chat person’ asked to give him/her a minute to look up details. 37 min later she will ‘just be a minute’. WTF? Don’t worry about it FFS
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus I am unable to make outbound calls, when will this issue be resolved please?
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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Dr Nick Tellis
(@drnicktellis) reported
from
Adelaide, State of South Australia
@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit
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Treble Sketch (Want Desktop Assist? Check profile)
(@ILM126) reported
from
Adelaide, State of South Australia
@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P
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Mikey Nicholson
(@Mikey_Nicholson) reported
from
Adelaide, State of South Australia
@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
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A/Prof Grant Davies
(@GrantTDavies) reported
from
Adelaide, State of South Australia
@Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Princess Mattie
(@PrincessMattie1) reported
@Optus Hi Kyri- my husband Tony Breen has managed to get someone to come out again tomorrow. Our case never is 1001753311. Someone came last week, internet worked for about 2 hours and then died again.
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Descry
(@Descry) reported
It does not help when I got my iPhone from Optus it was 3 weeks late and they sent it in a box with nothing to stop it from banging around in the box. Thanks for that btw @Optus, real good care of the product I signed a 3 year contract on.
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TPR
(@tpag2702) reported
@Fezkat777 100% they would. Scorchers had no issue selling out Optus, Aussies couldn’t get anyone to go
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lizzie 🧚♀️
(@iceprincess_liz) reported
@Optus your call centre service needs to step up their CS. Not happy I’ve stayed on the line for 1 hour to be told something I already knew instead of offering another option to speed up process. By the rate this is going 16yrs of being a loyal customer I’m about to switch sides.
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kim lander
(@KLanderAus) reported
@Optus does you main tower at rydalmere have a battery/power backup after the major blackout the other night i was unable to make any calls to @endeavourenergy especially since ive got life support products
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Jenny Chu 🍿
(@j_ennychu) reported
Switched from Optus to @BelongAU - So seamless and quick to set up (they send you your SIM card for free, before even activating your plan) - $25 / month for 20GB including unlimited data banking - Uses Telstra network Big fan.
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Harry Johnston 🐀
(@HarryJohnstonNQ) reported
@Optus I've never had ANY app on my phone that is at least reliable as the My Optus app. Yet again it doesn't load and when it does you can't log in.
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William Ng
(@imwilliamng) reported
Was shopping for home internet options with @Optus but thought of comparing with @Telstra whom I have been on their mobile plans for 6 years. Boy, I was told by Telstra they can't help me today but to come back on Friday (5days later). Asked me to take leave if I want an appt.
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Skarezo Snr
(@Fanatic4futball) reported
@ParamountPlusAU Sure, and pigs might fly. So tell us, how does it feel to be The Worst Streaming platform in the entire world. That takes some effort. Paramount+ has made Optus Sports 1st year of EPL look like a premium service. It will be the last year you get a cent out of me. #Charlatans
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Toss a Coin to Your Photographer
(@BrittA2211) reported
Alright, good ISPs for the Illawarra? My current provider has closed and bumped me onto someone else, and now I only get 1/3 of the speed I was getting before. I have NBN, but the **** NBN, I dont have FTTP. Not touching TPG or Optus, so dont even recommend them.