Optus Outage Report in Bridgewater, Adelaide Hills, South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
Problems in the last 24 hours in Bridgewater, South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Bridgewater, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (38%)
- Phone (29%)
- E-mail (14%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Live Outage Map Near Bridgewater, South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Total Blackout | 12 days ago |
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Adelaide
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Phone | 13 days ago |
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Adelaide
|
Phone | 19 days ago |
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Adelaide
|
Internet | 26 days ago |
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Adelaide
|
Internet | 27 days ago |
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Adelaide
|
Phone | 28 days ago |
Community Discussion
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Optus Issues Reports Near Bridgewater, South Australia
Latest outage, problems and issue reports in Bridgewater and nearby locations:
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John J Girvan (@johnjgirvan) reported from Adelaide, South AustraliaOptus now send videos in their email to help you understand your bill #sloptus
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Dr Nick Tellis (@drnicktellis) reported from Adelaide, South Australia@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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Susie 🌹 (@suechook) reported from Adelaide, South Australia@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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Keegan J. Sard (@keegansard) reported from Adelaide, South AustraliaHey @Optus - your app is broken again! DM me.
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, South Australia@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
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stratEG by wade (@stratEGbywade) reported from Adelaide, South Australia@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Weng Wong (@wengywong) reported from Adelaide, South AustraliaBeen with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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Weng Wong (@wengywong) reported from Adelaide, South Australia@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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Susie 🌹 (@suechook) reported from Adelaide, South Australia@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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Weng Wong (@wengywong) reported from Adelaide, South Australia@Optus I am unable to make outbound calls, when will this issue be resolved please?
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Treble Sketch (Want Desktop Assist? Check profile) (@ILM126) reported from Adelaide, South Australia@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, South Australia@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
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Mikey Nicholson (@Mikey_Nicholson) reported from Adelaide, South Australia@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)
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Weng Wong (@wengywong) reported from Adelaide, South Australia@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, South Australia@Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit
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Teresa LaRocca (@effielarocca) reported from Adelaide, South Australia@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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Paul Mizzi (@returnofsmith) reported from Adelaide, South AustraliaThanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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Sian Walden (@sian_walden) reported from Adelaide, South Australia@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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hermit3056🇺🇦🇦🇺 (@hermit30561) reported@Jeremy_Kirk You can't even talk to a real person from optus on the phone anymore. You have to use their stupid @optus app and chat with some clueless person from overseas. What chance there is a bug bounty? None whatsoever. They can't even admit they f***ed up.
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Jethro Rose (@throau) reported@Veeteejay1 @danilic Given even dealing with Optus accounts over billing inquiries is so freaking difficult as a business customer I’m not surprised
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Amy Keenan (@amy_keenan) reportedHey @Optus two calls as a fmr customer to find out if you handed over my data to criminals - 1st demanded my dob, postcode, # and name but dropped out. 2nd said the only way is with the old account #. Pls train your calltakers properly. Also, lemme know how to find out
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John Delmenico (@thebigjohnnyd) reportedCalling the Optus situation a hack is like calling stealing a pen from work a heist, like it's still bad but that **** was sitting right there for the taking
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B.Tolputt (@bentsolutionsau) reported@jasonjordan Define "hacked". I'm a coder by trade and from what I understand of this situation, Optus is indeed culpable. However, the legal definition of hack is "unauthorised access of a system or network". What occurred was unauthorised access
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Aussie Battler (@pure8100d) reported@CKellyUAP I only got email today from Optus around 11am about theres been a breach, disgusting dispicable it's taken this long to be notified. Can't help but to question was this a flag event to push digital id, look at the last 3yrs if anything to go by
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Paul Kniest (@paulkniest) reported@Loud_Lass LNP defending actions (or lack thereof) of Optus to try to protect @GladysB reputation. According to @PhillipCoorey Gladys was too busy saving the world to worry about small things like pork barrelling, conflicts of interest with secret lovers or security of customer info.
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Worldofright (@righthandworld) reported@Optus not only does your account holders get hacked the data speed is dropping & drop outs increase. Locked into a contact but not getting what we pay for. And when you call all get is someone trying to sell you a product rather than help you. #dobetter
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Dee Guevara 🎴 (@MattSainsb) reported@jamiemgalea Vodaphone's network is definitely worse than Optus' - however, unless you're regularly a tourist on the road on the way to Nimbin I don't think that's going to matter much (my wife is with Voda)
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Eden… (@ArachneLatro) reported@redruby17 @joshgnosis My conclusion is my info is included in what’s been stolen but the source documents may be different for each customer depending on what they gave Optus as identifying docs when they opened their account.