Optus Outage Report in Bridgewater, Adelaide Hills, South Australia
Why is my Optus service not working?
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
Problems in the last 24 hours in Bridgewater, South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Bridgewater, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Optus
Optus is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (39%)
- Phone (29%)
- E-mail (14%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Live Outage Map Near Bridgewater, South Australia
The most recent Optus outage reports came from the following cities: Adelaide, and Mount Barker.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Internet | 2 hours ago |
|
Mount Barker
|
Phone | 22 hours ago |
|
Adelaide
|
Total Blackout | 14 days ago |
|
Adelaide
|
Phone | 15 days ago |
|
Adelaide
|
Phone | 21 days ago |
|
Adelaide
|
Internet | 28 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Bridgewater, South Australia
Latest outage, problems and issue reports in Bridgewater and nearby locations:
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Keegan J. Sard (@keegansard) reported from Adelaide, South AustraliaHey @Optus - your app is broken again! DM me.
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Leo James (@realLeoJames) reported from Adelaide, South Australia@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
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Nikki May 📚 (@NixLib) reported from Adelaide, South AustraliaSwitched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus
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Teresa LaRocca (@effielarocca) reported from Adelaide, South Australia@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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Leith Gourlay (@LeithGourlay) reported from Adelaide, South Australia@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Paul Mizzi (@returnofsmith) reported from Adelaide, South AustraliaThanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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Peter Howell ☂︎ (@pe1erhowell) reported from Adelaide, South Australia@jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh
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lAyLa (@laylaflynn13) reported from Adelaide, South Australia@Optus I just wanted to relax and watch Netflix for once and the internet is down wtf
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Matthew Selby (@mselbyLFCSC) reported from Adelaide, South Australia@BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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RedRaw Radio (@REDRAWRADIO) reported from Adelaide, South Australia@Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU
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Anthony Ashton (@bloodhoundau) reported from Adelaide, South Australia@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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Miriam Silva (@miriamsilva595) reported from Adelaide, South AustraliaTerrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it
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stratEG by wade (@stratEGbywade) reported from Adelaide, South Australia@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Sian Walden (@sian_walden) reported from Adelaide, South Australia@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Megan MacNeill (@Meganaam) reported@WheatWatcher Yeah! Stick with @Telstra 👌 Service (connection + customer) isn't epic with Optus. Guess I know what the $40+ a month extra goes towards at Telstra!
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〰️Johnny Sockz 🗨 😷〰️ (@johnnysockz) reported from Sydney, New South Wales@Optus Hello Optus ..can you help me . Not only have I contacted you many times to terminate a service you keep sending me a bill for it this goes back to Oct 2020 Can you help me
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vk5ng (Nick) (@vk5ng) reported@Optus When is your mobile coverage in Birdwood SA going to to resolved, it's been over a week with limited or no mobile service.
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💧Ang Vickers (@AngVickers) reported@Telstra Thanks Laura, the outage page is not correct at present. It’s a shame Optus and telstra can’t work together in a natural disaster to ensure people’s safety.
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Claude Marais (@MaraisClaude) reported@Optus mobile network sucks between Redfern and Woli creek
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IPA ARE THIEVES (@Democracy_Duck) reported@Milliganreports Weird process....in all places parliament.. I've worked for Telstra, Optus ...NAB bank and never seen such lax rules and OHS issues regarding staff safety.. And blatant access to buildings after dark Casual security arrangements And that was 20 years ago #auspol
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soap (@soaponamoat) reported@Optus is there an outage for international roaming right now? I’m getting no service in the UK for the last few hours.
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Chloe from The Sewer (@ChloefromC) reported@MarieColemanAO Hello Marie I had similar, claiming to be Optus I usually string them along, but they hang up if I give them an incorrect name, then they don't ring back Try and keep it going as long as possible Gives them less time to annoy other people Remember 037, 027 numbers aren't genuine
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Optus (@Optus) reported@On_Da_Ball3 Sorry to hear this. There are currently no known outages impacting Optus Webmail. If you're having issues, please trying clearing your browser cache, ensuring your browser is up to date or try another browser/device. (1/2)
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William (Billy) Hunt (@On_Da_Ball3) reportedOk .@Optus if you lot are awake webmail is down AGAIN,please get your act together, I have as do millions emails to send or receive,,est time it will be up and running🤔