Optus Outage Report in Bridgewater, Adelaide Hills, South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Bridgewater, South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Bridgewater, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (38%)
- Phone (29%)
- E-mail (14%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Live Outage Map Near Bridgewater, South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 13 days ago |
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Phone | 14 days ago |
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Phone | 20 days ago |
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Internet | 27 days ago |
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Internet | 28 days ago |
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Phone | 29 days ago |
Community Discussion
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Optus Issues Reports Near Bridgewater, South Australia
Latest outage, problems and issue reports in Bridgewater and nearby locations:
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lAyLa (@laylaflynn13) reported from Adelaide, South Australia@Optus I just wanted to relax and watch Netflix for once and the internet is down wtf
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Christopher (@cjsheldon2012) reported from Adelaide, South Australia@SouthOzJohnny @Optus In the Optus app, go to more (3 dots down the bottom of the page), then profile and scroll down. That’s where I found mine
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Anthony Ashton (@bloodhoundau) reported from Adelaide, South Australia@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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Miriam Silva (@miriamsilva595) reported from Adelaide, South AustraliaTerrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it
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Matthew Selby (@mselbyLFCSC) reported from Adelaide, South Australia@BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.
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Peter Howell ☂︎ (@pe1erhowell) reported from Adelaide, South Australia@jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh
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RedRaw Radio (@REDRAWRADIO) reported from Adelaide, South Australia@Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU
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Mark Donnell (@trck71) reported from Adelaide, South Australia@Optus very poor, you send message which is followed and still not actioned. Very poor. #optus #badservice #noservice
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Keegan J. Sard (@keegansard) reported from Adelaide, South AustraliaHey @Optus - your app is broken again! DM me.
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Leith Gourlay (@LeithGourlay) reported from Adelaide, South Australia@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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Leo James (@realLeoJames) reported from Adelaide, South Australia@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Sian Walden (@sian_walden) reported from Adelaide, South Australia@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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stratEG by wade (@stratEGbywade) reported from Adelaide, South Australia@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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Nikki May 📚 (@NixLib) reported from Adelaide, South AustraliaSwitched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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TheBusinessDoctor (@DrOfBusiness) reported@Optus I called you yesterday to stop you billing us & get a refund for a service that was cancelled in October. You SMS’d me just now to tell me you’re reestablishing my service and I can follow the request on myaccount. This is unacceptable. I can’t contact you.
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TheBusinessDoctor (@DrOfBusiness) reported@TelcoOmbudsman @Optus me saying they are reestablishing the account. Even though they now seem to be trying to help me, I would like to lodge a complaint due to all the time I have wasted and the fact that they initiated /2
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Quack (@Crackerquacker) reported@Telstra I moved my number from Optus to Telstra but my number never got removed from the Optus sim, I want to confirm what number is on the Telstra sim
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TheBusinessDoctor (@DrOfBusiness) reported@Optus I have not ordered any service!!!!! We cancelled in October and we want you to stop billing us. Acknowledge!!! We will take this to the Telecommunications Industry Ombudsman if you persist with this fraudulent attempt to transfer us from our existing provider.
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Alan (@Wanal_an) reported@Optus But sure, I will refrain from spamming you as per the link you sent me for Facebook terms of service. I get it still applies for Twitter but Twitter and Facebook are both social media platforms just like 50mbps and 5mbps are both speeds
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freddie57m02 (@freddie57m02) reported@thestate Support Optus Bank , we need their services in Charleston !
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Greydingo1 (@lee_manwaring) reported@OPTUS. Why do I get the feeling that @OPTUS is deliberately slowing my phone down so I will be forced to buy a new 5G Android Mobile at great expense to myself!!
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Warrick Strang (@boyd_strang) reportedMessage to Optus. Live in NSW rural coastal area. No internet or mobile reception. Have landline with indifferent mob. Nearby tower no help - often not working properly even for those it allegedly services! Need help badly!! Thinking of sending by carrier pigeon message: "HELP"!!
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S i m o n D a v i s (@SimonRDavis) reported@Optus @NBN_Australia Opus HFC down in Mt Waverley Vic - Arris. NTD just keeps flashing trying to sync - NBN status page says no outage detected 😔
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Sunae Reilly (@Saltwater_Sunae) reported@Optus It took going into store and several unhelpful phone conversations and text exchanges before finally reaching a resolution. Please reinstate your customer service line.