Optus Outage Report in Happy Valley, Marion, South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
Problems in the last 24 hours in Happy Valley, South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Happy Valley, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (38%)
- Phone (29%)
- E-mail (14%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Live Outage Map Near Happy Valley, South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Total Blackout | 13 days ago |
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Adelaide
|
Phone | 14 days ago |
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Adelaide
|
Phone | 20 days ago |
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Adelaide
|
Internet | 28 days ago |
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Adelaide
|
Internet | 28 days ago |
|
Adelaide
|
Phone | 29 days ago |
Community Discussion
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Optus Issues Reports Near Happy Valley, South Australia
Latest outage, problems and issue reports in Happy Valley and nearby locations:
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Weng Wong (@wengywong) reported from Adelaide, South Australia@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Peter Howell ☂︎ (@pe1erhowell) reported from Adelaide, South Australia@jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh
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Teresa LaRocca (@effielarocca) reported from Adelaide, South Australia@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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Sian Walden (@sian_walden) reported from Adelaide, South Australia@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Leith Gourlay (@LeithGourlay) reported from Adelaide, South Australia@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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RedRaw Radio (@REDRAWRADIO) reported from Adelaide, South Australia@Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU
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Weng Wong (@wengywong) reported from Adelaide, South Australia@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Keegan J. Sard (@keegansard) reported from Adelaide, South AustraliaHey @Optus - your app is broken again! DM me.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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Paul Mizzi (@returnofsmith) reported from Adelaide, South AustraliaThanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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Weng Wong (@wengywong) reported from Adelaide, South AustraliaBeen with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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stratEG by wade (@stratEGbywade) reported from Adelaide, South Australia@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Nikki May 📚 (@NixLib) reported from Adelaide, South AustraliaSwitched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus
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Leo James (@realLeoJames) reported from Adelaide, South Australia@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
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Anthony Ashton (@bloodhoundau) reported from Adelaide, South Australia@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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J R (@_FLAXON_) reportedYo @Optus what’s the go with my cell service I can’t make calls!
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victoriacarter (@sweetaxident) reported@Optus is my son getting a credit because he can’t work without it. He can’t contact me and turned up to check on me because the phones are out. I use the mobile for emergencies and if I fall or need assistance. Will there be #compensation for this outage?
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Michelle's just point'n out🤔😮 (@michelle_mnm4e) reported@morningshowon7 this Optus outage isn’t a 1 off thing, keeps happening week after week. If its not the phone lines its the internet! & expecting customers to contact optus by messages on their app is ridiculous! Not reaching our elderly parents week after week is crap service!
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John O'Driscoll (@subgeometer) reported@Optus @bonesooo Is your mobile service ever going to work in Forest Lodge at all? 3km from the Sydney CBD offering data rates of a 64K modem. Woohoo. No regrets that I ditched Optus
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DANIƎL SULLIVAN (@Dj_Sull274) reported@dailytelegraph Seems to be a too regular problem with @Optus everywhere
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Jaysisodiya_official (@JaysisodiyaBapu) reported@Optus very bad service ! Actually they charged me $750 extra with 6 month and 4 time I caught Optus for extra charges with proof so they refund me but if I don’t check then ???so I tried to contact high authorities and they said will contact you back from last one month waiting
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Angus Laing (@LaingAngus) reportedIf #Optus spent as much money on customer service and engineering, than they do on their collections department, there wouldn't be an outage. Their customer service is disgraceful. Still charging me for a service that was cancelled 2 months ago. Going to ombudsman.
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Meredyth 💉💉💉😷🧙♀️🧘♀️🇺🇦 (@LoveMeredyth) reportedI just heard Optus customers are being inconvenienced by a huge outage this morning. Has Gladdy started working there yet?
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Kate Lee (@carbon_nada) reportedJust a heads up that there are major issues with @optus in Sydney. Optus customers are getting a "The number you have called is disconnected" when they try to ring a Telstra number. #Optus
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Aussie Broadband (@Aussie_BB) reported@taylmer Hey Tracie, there are reports that Optus (our provider) is completely down this morning - we are waiting to hear from them what is happening, stand by :) - Lizzie