Optus Outage Report in Happy Valley, Marion, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Happy Valley, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Happy Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Happy Valley, Marion, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Total Blackout | |
| Adelaide |
Phone | |
| Adelaide |
Phone | |
| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Phone |
Community Discussion
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Optus Issues Reports Near Happy Valley, State of South Australia
Latest outage, problems and issue reports in Happy Valley and nearby locations:
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Mark Donnell
(@trck71) reported
from
Adelaide, State of South Australia
@Optus very poor, you send message which is followed and still not actioned. Very poor. #optus #badservice #noservice
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Leo James
(@realLeoJames) reported
from
Adelaide, State of South Australia
@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
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Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Keegan J. Sard
(@keegansard) reported
from
Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
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Nikki May 📚
(@NixLib) reported
from
Adelaide, State of South Australia
Switched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus
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Miriam Silva
(@miriamsilva595) reported
from
Adelaide, State of South Australia
Terrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Sian Walden
(@sian_walden) reported
from
Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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Matthew Selby
(@mselbyLFCSC) reported
from
Adelaide, State of South Australia
@BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.
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RedRaw Radio
(@REDRAWRADIO) reported
from
Adelaide, State of South Australia
@Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU
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Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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Christopher
(@cjsheldon2012) reported
from
Adelaide, State of South Australia
@SouthOzJohnny @Optus In the Optus app, go to more (3 dots down the bottom of the page), then profile and scroll down. That’s where I found mine
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Tam Wiseman
(@tamwisey) reported
from
Adelaide, State of South Australia
@Optus Netflix down here too 😢
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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Peter Howell ☂︎
(@pe1erhowell) reported
from
Adelaide, State of South Australia
@jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh
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stratEG by wade
(@stratEGbywade) reported
from
Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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lAyLa
(@laylaflynn13) reported
from
Adelaide, State of South Australia
@Optus I just wanted to relax and watch Netflix for once and the internet is down wtf
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Terence Huynh
(@terencehuynh) reported
Well, it’s good to know that @Optus can’t even get me phone signal at the moment. Somehow using the actual telephone function isn’t working for me - despite having 4G working. Today is a very odd day.
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Sarah Horner-Glister
(@bigmilkersa) reported
@optus so I have no devices or bills then charge me $1680 to my account? You’ve been the worst company I’ve ever had to deal with and the stress I’m under after being forced to buy prepaid as you’ve ruined my credit for any plan with any company is insane
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Llewen
(@realLlewen) reported
@Optus can you please contact me as you have sold my over due account to debt collectors after I tried to cancel my contract as I was moving overseas, and now I’m being harassed for your services I didn’t use whilst overseas.
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Jan - not Janice
(@janr572) reported
@Johnnosk1 @Optus Also @Optus if this is an issue brought to your attention by multiple customers and no one has escalated it internally to be looked at in depth - it’s potentially another media disaster for your company. Seriously trying to help you here.
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Nicole.
(@rebelparacosm) reported
@Optus hi Optus, I kinda need my phone signal when I land in another city later, is there a chance I can have my service activation done by tonight? The staff tried to help me expedite my request earlier today but I still have no service. Please and thank you!
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RedRidinHood
(@RedRidinHood_EL) reported
@Optus IM OVERSEAS AND I WANT TO CANCEL MY ACCOUNT, IM BLOCKED IN DMS BECAUSE I SWORE AT YOUR EMPLOYEE FOR BEING USELESS AND BLAME THEM FOR MY DETAILS BEING SOLD ON THE DARKWEB. ALSO YOUR OPTUS BOT CONNECTS ME TO RETENTION AND THEY DON'T KNOW HOW TO CANCEL
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Optus
(@Optus) reported
@terencehuynh If you find that you are still experiencing problems with your Optus service after you've gone through the troubleshooting steps. Could you kindly send us a Direct Message and we will be able to look into this for you further? Robyn P2
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Shane Granger
(@Shaneussy) reported
Hey @StuddertNatalie Paranoia is literally one of my 'things' but this is worth mentioning. I've had two phishing attacks in the past two days via Twitter. I have never had a phishing attack before yet weeks after the Optus hack (I think they got my email) FWIW
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WyleECoyoteESQ
(@WyleECoyoteEsq) reported
@Optus @RunnerSA18 Optus has PUBLICALLY STATED it does NOT send emails with hyperlinks Bill email contains 11 hyperlinks Email confirmation from optus after transferring service to another provider 5 hyperlinks Is optus FULL OF ****? YES
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Simon Harris
(@haruki_zaemon) reported
@Optus The operator I was just on the phone with hung up on me while I was waiting. I’ve lodged a complaint with the TIO. Between the data breach and this, I’m at the point where paying out my contract and changing providers is looking like the best option.