Optus outages and service status in Happy Valley, South Australia
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Happy Valley, including 0 direct reports.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Happy Valley, South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Happy Valley, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Happy Valley, South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
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Phone | 13 hours ago |
|
Adelaide
|
Internet | 3 days ago |
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Adelaide
|
Total Blackout | 17 days ago |
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Adelaide
|
Phone | 18 days ago |
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Adelaide
|
Phone | 23 days ago |
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Adelaide
|
Internet | 1 month ago |
Community Discussion
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Optus Issues Reports Near Happy Valley, South Australia
Latest outage, problems and issue reports in Happy Valley and nearby locations:
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Robert (@Bobbyt_54) reported from Adelaide, South Australia@afardone @Optus The silly thing is there is a discount there but I have to add another phone. Just re-contracted both our mobiles late last year. Now over our data limits cause ADSL is so slow Fiona can’t do her work. Internode lady is calling me back Friday. Might go with them.
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Living life naked (@paulnudeisbest) reported from Adelaide, South AustraliaAfter 25 years, & yet another data breach, this latest was the final straw... Goodbye @Optus ... If you can't even bother with basic protection of my data, why should I continue paying you for a less than stellar service? Just an hour to port everything to a more reliable telco.
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David McCandless (@davemc) reported from Adelaide, South AustraliaSeems my phone company Optus has been hacked so if you are being trolled or asked for money by me then you know that’s normal, but if there are stupid memes posted then I’ve been hacked
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Weng Wong (@wengywong) reported from Adelaide, South AustraliaBeen with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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Winsor Dobbin (@winsordobbin) reported from Adelaide, South Australia@Optus @ashbarty ***** name and not good timing given @OptusSport prices are rising 67%. #fail
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Leith Gourlay (@LeithGourlay) reported from Adelaide, South Australia@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Treble Sketch (Want Desktop Assist? Check profile) (@ILM126) reported from Adelaide, South Australia@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P
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Kelly (@kellyy1009) reported from Adelaide, South Australia@Optus None of this helps. You couldn’t help me when it happened last year and I don’t doubt the answer will be the same again tomorrow. What the app says vs what my phone settings say are two completely different things.
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Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, South Australia@JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!
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A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, South AustraliaHey @Optus your complaints process is broken. Made a complaint online on 24 Feb. The response was someone would contact me within 2 bus days. SMS from Nathaniel an ‘Expert’ in the customer resolution team on day 2 saying he’d make contact within another 2 bus days. Crickets since
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Rachel Black (@RachelBlack2009) reported from Adelaide, South Australia@Optus I have tried to get hold of you numerous times on the phone but the delays are so long that I’m told you may not answer today. This tweet is just evidence as documentation that I am doing all I can to resolve an issue but my hands are tied as you’re too short staffed.
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A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, South Australia@Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?
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Weng Wong (@wengywong) reported from Adelaide, South Australia@Optus I am unable to make outbound calls, when will this issue be resolved please?
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Keegan J. Sard (@keegansard) reported from Adelaide, South AustraliaHey @Optus - your app is broken again! DM me.
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Ahmed Shaheem (@Ashaheem) reported from Adelaide, South Australia@Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.
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John J Girvan (@johnjgirvan) reported from Adelaide, South AustraliaOptus now send videos in their email to help you understand your bill #sloptus
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dynamic island dom (@iammrdom) reported from Adelaide, South AustraliaSeems like @Optus is going to avoid the repercussions of a data leak. Maybe a good chance to look at their offering and price it accordingly to their network quality. Lower prices to add customers.
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Anthony Ashton (@bloodhoundau) reported from Adelaide, South Australia@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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paz (@ianparry9) reported from Adelaide, South Australia@bennydee80 @Optus Learnt this 13 years ago Ben. As expected they haven’t lifted their game. The sooner you realise that service and reliability is worth more than a few extra $$ you will then stay clear of Optus for life. If they offered free service and phones I would still say no to them
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Mark Donnell (@trck71) reported from Adelaide, South Australia@Optus very poor, you send message which is followed and still not actioned. Very poor. #optus #badservice #noservice
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Benjamin Bavea (@BBavea) reported@KendallJenner Optus struggles to cover here too. It isn't as bad as Vodafone, but it doesn't seem to have any better signal than Telstra & they're like double the price. It's in the small hours of the morning when signal drops. One NBN fibre connection between 150 struggles.
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Queen Takipo (@AjTakipo) reportedDamn optus useless
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Wasabi OzLamb 🐝 🇦🇺 🦘✡️ (@WasabiIzLamb) reported@ausstockchick Moonlighting as Optus Customer Support.
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Harry Gregory (@Hazkypreos) reported@RFC_Centre One thing I found interesting watching the game at Optus. Time after time Sonsie was manning two players when the dockers were coming out of defence and usually stuck between both of them. There was never any backup from another team mate. Other than one error he had a good game.
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paul gallagher (@perthovalman) reported@MattBobBrad1 That was on the weekend tho. First game here we had 45,000 at Optus. That was on the weekend. There’s probably 16 maybe 17,000. That’s not to bad. Game should have been tomorrow or Sunday. Oh well. Most important thing is get a result
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andrew_chang (@andrew_chang) reported@Optus the Optus email servers are down again. That’s the second time this week. When will you fix this problem?
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Peter Parker (@peterparker6288) reported@WillSchofield Mate , we’re gonna need a full run down on your port-to-pub on the pod next week . Did u get it done/how’d you go/howd you get to Optus/any delays in getting to Optus/challenges etc @backchat__
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Ashtyn (@Ashtyn1212897) reported@Optus Me again @Optus, just checking in, when your staff name drop people’s fiancée, who Optus are aware was involved in previous domestic violence incidents, on a complaint that doesn’t involve said fiance, is this an approved intimidation tactic by Optus?
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GG (@joffa44) reported@ollierafc @Optus What a croc of crap. It's electronic. Just because the stores are shut on a public holiday. The electronic version doesn't shut down..
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TrueAussieMum (@aussiemum30) reported from Ewan, Queensland@optus you need to understand that although automatic payments once a month are convenient for @optus, it doesn't work for those of us who are paid weekly/fortnightly, one monthly payment can, and a monthly @optus bill needs manual payment option for those customers who can't pay a large bill from a single pay week once a month. Instead manual payments can cut the bill into smaller chunks, so when the automatic payment does arrive, its doesn't break the bank