Optus Outage Report in Happy Valley, Marion, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Happy Valley, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Happy Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (22%)
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E-mail (12%)
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Wi-fi (8%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Happy Valley, Marion, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
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Community Discussion
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Optus Issues Reports Near Happy Valley, State of South Australia
Latest outage, problems and issue reports in Happy Valley and nearby locations:
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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Dr Nick Tellis
(@drnicktellis) reported
from
Adelaide, State of South Australia
@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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Paul Mizzi
(@returnofsmith) reported
from
Adelaide, State of South Australia
Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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Mikey Nicholson
(@Mikey_Nicholson) reported
from
Adelaide, State of South Australia
@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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Teresa LaRocca
(@effielarocca) reported
from
Adelaide, State of South Australia
@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus I am unable to make outbound calls, when will this issue be resolved please?
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Treble Sketch (Want Desktop Assist? Check profile)
(@ILM126) reported
from
Adelaide, State of South Australia
@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P
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John J Girvan
(@johnjgirvan) reported
from
Adelaide, State of South Australia
Optus now send videos in their email to help you understand your bill #sloptus
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Sian Walden
(@sian_walden) reported
from
Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Sir Dave 'Cruedevil'
(@Cruedevil) reported
from
Adelaide, State of South Australia
Asked @Optus a simple question via their message system in their APP. The ‘chat person’ asked to give him/her a minute to look up details. 37 min later she will ‘just be a minute’. WTF? Don’t worry about it FFS
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit
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A/Prof Grant Davies
(@GrantTDavies) reported
from
Adelaide, State of South Australia
Hey @Optus your complaints process is broken. Made a complaint online on 24 Feb. The response was someone would contact me within 2 bus days. SMS from Nathaniel an ‘Expert’ in the customer resolution team on day 2 saying he’d make contact within another 2 bus days. Crickets since
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Aamir Khan
(@aamirkhan78) reported
@Optus Internet at my house is down for 2 days. The modem keeps restarting every 1 hour. No amount of coordinating with Optus support has helped. This is my last ditch effort to get support before I log a case with Ombudsman NSW
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Imogen Wegman
(@imo_weg) reported
@purdij Five years ago I was with Internode, which uses the Optus network, but didn't have reception in my South Hobart house, so I switched to Boost (apparently the only one with access to the full Telstra network).
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Optus
(@Optus) reported
@kevin_naing @OptusSport Hi Kevin, there is no reported fault with Optus Sport on Fetch box. When you say it is not working can you please direct message us the details of the issue? Do you see any error message on the screen? Kartik
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YesIWatchRealityTV
(@YesIWatchReali1) reported
A Huge Thank you too @Optus @ Willows Townsville. Your complete incompetence, condescending and rude manner to my mother ( who’s been a loyal customer of 22 years ) we were able to find a @Telstra dealer who sold her a new iPhone 13 pro max. #NeverAgain
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Michael Barnett
(@Michael73Barney) reported
@Optus @Tarallo84 Receiving different answers all the time. Optus say fixed on message only to be told it's not from tech or no issue at all. Everyone has a dif answer. Over this. Case manager still not called me in 2 days as promised by tech. Its Samsung phones mms delays
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Old Mate from CBR 💉💉💉
(@vanaalst) reported
@GrogsGamut Great, maybe she can fix my eversoslow internet connection @optus
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Mark Stott
(@MarkStott1) reported
@abcsport Pat seems like the right captain going forward, tough situation for him. Langer treatment by CA was poor and this is simply the spin that follows. The CA board have made some blues and should be held more accountable. Optus Stadium reception to Oz side would have interesting.
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Scott Brown
(@SB_Recruitment) reported
@optus login: After 5 attempts, you will be locked out. Me: *logging in for the first time* Optus: Your account is now locked due to too many unsuccessful attempts to log in. No wonder I hate Optus with an absolute passion.
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blak and sick of this ****
(@TerritoryGal17) reported
I feel like people think chucking me on hold for nearly 2 hours will make me hang up but actually it makes me more determined. Last call on hold I put together flat pack furniture (1hr 57 mins). Today I’m calculating how much Optus are going to comp me for this inconvenience.
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A/Prof Kristyn Harman PhD 👩🏻🎓
(@DrKrissyH) reported
@purdij I was with Virgin mobile (now defunct) that piggy-backed on Optus. Coverage was definitely not as broad here as Telstra. Fine in the larger towns, but no signal out bush.