Optus Outage Report in Happy Valley, Marion, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Happy Valley, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Happy Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (50%)
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Phone (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (5%)
Live Outage Map Near Happy Valley, Marion, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Internet | |
| Adelaide |
Phone | |
| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Wi-fi |
Community Discussion
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Optus Issues Reports Near Happy Valley, State of South Australia
Latest outage, problems and issue reports in Happy Valley and nearby locations:
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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Leo James
(@realLeoJames) reported
from
Adelaide, State of South Australia
@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
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stratEG by wade
(@stratEGbywade) reported
from
Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Paul Mizzi
(@returnofsmith) reported
from
Adelaide, State of South Australia
Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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Keegan J. Sard
(@keegansard) reported
from
Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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Teresa LaRocca
(@effielarocca) reported
from
Adelaide, State of South Australia
@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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Sian Walden
(@sian_walden) reported
from
Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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normie rockwell
(@egghaters) reported
the optus **** imo isn’t even really them being uniquely bad, they just seem to have been unlucky. as someone who’s worked IT in a few different industries i can tell you it’s generally this bad everywhere
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Mario Simo
(@2112simmo) reported
@crystals_crazy @ClareONeilMP @Optus Obviously the problem is identity theft... not someone stealing your card....
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maddog
(@maddog32367930) reported
@hughriminton @10NewsFirst My partner called #optus to pay out the last remaining device payments so they can move on. The man who spoke to her was rude and seemed to take it personally. He then cut off the service and the call hung up. My partner has no phone now Optus cancelled the service. SOS Only.
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KimmyLou
(@KimmyLouA) reported
@ClareONeilMP @AlboMP I have heard nothing from Optus since last Friday’s “oops” email. Not a word! Meanwhile I’ve got zero idea what private information of mine is being used illegally or what potential problems I may encounter in the future regarding use of my data. Not even a bloody text message!
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alliages de tuyaux
(@doritoeubanks) reported
@oneplanetmikey @JanB_QLD @joshgnosis No - not true. Third-party companies do the KYC, they keep this data encrypted securely. Optus only have this data because they offered a service to store this for customers with promises of security. I don’t know why anybody would take this offer, but it seems many did.
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alliages de tuyaux
(@doritoeubanks) reported
@JanB_QLD @oneplanetmikey @joshgnosis The companies I have worked at have always used third parties - this includes huge banks. They take care of KYC and return a simple Pass or Fail back to the bank. Optus have no requirement to keep this data - it’s crazy.
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Overlizard
(@Aitch_El) reported
@mjrowland68 @BreakfastNews Ive heard nothing from them, but i was a default customer 2.5 yrs ago when VirginMobile switched to Optus. Optus must have my details since the handover. Not a peep from #Optus.
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GourmetMale - I need mustard
(@GourmetMale) reported
@SassFred We write our Medicare num at our GP. Write our passport number on our landing card. Speak our license number for verification for every service. Optus is rightly getting roasted. But it’s like my mates moaning about checking in and being tracked. We are being tracked everywhere.
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Ben Dover🇦🇺☠️☠️☠️
(@djuwannamann) reported
@SkyNewsAust @Optus should pay as a customer I'm disgusted that Optus had failed to keep mine and others personal data secure. To add to that,that Optus refuses to accept financial compensation for all affected by their failure to provide secure storage of customer personal data is a joke.
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Brad Holland
(@BradDutchy) reported
@Rita_Saffioti That’s 💩 & doesn’t help people who were victims of breaches prior to Optus. Tad rich @MarkMcGowanMP to say that you weren’t aware of it until now. 4 yrs p eople have been unable to get the DL #s changed and have had to suffer in silence. Make it available to everyone 4 a fee.