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Optus outages and service status in Happy Valley, South Australia

Service-wide status: Optus

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Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Happy Valley, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Happy Valley, South Australia

Optus signals over the past 24 hours, with local activity from Happy Valley, South Australia and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Happy Valley, South Australia

The most recent Optus outage reports came from the following cities: Adelaide.

CityProblem TypeReport Time
Adelaide Wi-fi 2 months ago
Adelaide Internet 3 months ago
Adelaide Phone 3 months ago
Adelaide Wi-fi 3 months ago
Adelaide Internet 4 months ago
Adelaide Wi-fi 4 months ago

Community Discussion

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Optus Issues Reports Near Happy Valley, South Australia

Latest outage, problems and issue reports in Happy Valley and nearby locations:

  • bloodhoundau
    Anthony Ashton (@bloodhoundau) reported from Adelaide, South Australia

    @LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.

  • LeithGourlay
    Leith Gourlay (@LeithGourlay) reported from Adelaide, South Australia

    @danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected

  • c_verdicchio
    Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia

    @Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.

  • trck71
    Mark Donnell (@trck71) reported from Adelaide, South Australia

    @Optus very poor, you send message which is followed and still not actioned. Very poor. #optus #badservice #noservice

  • c_verdicchio
    Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia

    1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.

  • bloodhoundau
    anthony ashton (@bloodhoundau) reported from Adelaide, South Australia

    @verbaliza @Optus I used to have that with @Telstra what a mob of c. Ill never do business with them again

  • returnofsmith
    Paul Mizzi (@returnofsmith) reported from Adelaide, South Australia

    Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡

  • ABlueSkyandaCoo
    christopher maland (@ABlueSkyandaCoo) reported from Adelaide, South Australia

    @Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.

  • Cruedevil
    Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, South Australia

    @JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!

  • tamwisey
    Tam Wiseman (@tamwisey) reported from Adelaide, South Australia

    @Optus Netflix down here too 😢

  • realLeoJames
    Leo James (@realLeoJames) reported from Adelaide, South Australia

    @DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...

  • suechook
    Susie 🌹 (@suechook) reported from Adelaide, South Australia

    @Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow

  • Cruedevil
    Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, South Australia

    Asked @Optus a simple question via their message system in their APP. The ‘chat person’ asked to give him/her a minute to look up details. 37 min later she will ‘just be a minute’. WTF? Don’t worry about it FFS

  • drnicktellis
    Dr Nick Tellis (@drnicktellis) reported from Adelaide, South Australia

    @NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus

  • REDRAWRADIO
    RedRaw Radio (@REDRAWRADIO) reported from Adelaide, South Australia

    @Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU

  • RachelBlack2009
    Rachel Black (@RachelBlack2009) reported from Adelaide, South Australia

    @Optus I have tried to get hold of you numerous times on the phone but the delays are so long that I’m told you may not answer today. This tweet is just evidence as documentation that I am doing all I can to resolve an issue but my hands are tied as you’re too short staffed.

  • ianparry9
    paz (@ianparry9) reported from Adelaide, South Australia

    @bennydee80 @Optus Learnt this 13 years ago Ben. As expected they haven’t lifted their game. The sooner you realise that service and reliability is worth more than a few extra $$ you will then stay clear of Optus for life. If they offered free service and phones I would still say no to them

  • croweseyephoto
    Crowes Eye Photography 📷 (@croweseyephoto) reported from Adelaide, South Australia

    Don't think anyone realises within 10 years, it's possible that Onlyfans will be hacked. Just like Optus and Medibank. Doesn't help that the media are blowing it up like it's a potential way to become famous either. It's something everyone on it will eventually live to regret.

  • bow55213735
    John Bowman (@bow55213735) reported from Adelaide, South Australia

    @Asher_Wolf @pully8 @OAICgov I had a free month, the following day after it expired Optus was compromised. I wanted to cancel my account prior to the day before the free month ended. So I took my modem back, but was told I could only cancel the account if I bought the used modem. If I had a faulty modem YES!

  • sian_walden
    Sian Walden (@sian_walden) reported from Adelaide, South Australia

    @alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ijaz2021
    Mian Ijaz Rabbani (@ijaz2021) reported

    Australia switched off its 3G network in 2024 and Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive standard replies, to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia. @aamir_ibrahim01

  • kim1_kw
    kim willis (@kim1_kw) reported

    @QBCCIntegrity Australians are now being subjected to more and more data breaches. I have friends with Optus and Energex who are at a loss as to what to do. Bank details, card details, DOB. Banks cancel your cards in times of dispute. Direct debits are affected. Constant crimes against us all.

  • munkehsoup
    Great White Munkeh 🤍♀️🇦🇺 (@munkehsoup) reported

    I don't know why I even bother with the useless gd Optus app. It never ******* loads or works properly! Faster to just log into my account on the web ffs. 🙄

  • BrettJH2
    Brett 🌶️ 🌶️ 🌶️ 🌶️ 🌶️ 🌶️ 🌶️ 🌶️ 🌶️ 🌶️ (@BrettJH2) reported

    @FreedmFightr1 When OPTUS stadium was built in WA originally they wanted to charge obscene prices for crap pies until the backlash. But that's the mindset. Instead of being grateful. They want to milk the supporters DRY!

  • afraid_au
    afraid_au (@afraid_au) reported

    @Mobbie1996 @VeryBadSCAVR The OCE ping issues are mostly ISP related. The majority should be resolved now except for iPrimus & Optus users in NSW. If you're having issues elsewhere please shoot me a DM on Discord - afraid_au

  • sueytweets
    Suey (@sueytweets) reported

    @Candour100 @blu_boys @Optus I can confirm this is great! I use it for personal & work I only pay $300 a year upfront per plan so it works out at $25 a month & I never run out of data or calls

  • jnj_pro
    J Labs (@jnj_pro) reported

    @Optus Then I was forced to log in again, after entering OTP, I got redirected to the login page again. You are a joke @Optus 🃏

  • payneerynn
    Eryn (@payneerynn) reported

    @Tiger27745120 Thank the lord, thought i was the only one. am on the phone to optus now. The day before the ausalert message i was forced to update my phone. a S25 Ultra samsung. Ever since that and simultaneously the AUSALERT message i have nothing but connectivity issues.

  • BrianJArbuckle
    #ForeverFreo (@BrianJArbuckle) reported

    @karavas_alex Nah - not playing at the G becomes a bigger myth. Some clubs don’t play at Optus in a season but maybe expected to play a final there. It’s just a mind set, the more it gets talked about, the bigger the issue , we’ll be fine

  • jamieeedward
    Jamie (@jamieeedward) reported

    @Rizzabeast I had a disgusting phone interaction with outsourced staff in the Optus Nbn install team, the first issue was a computer error, which I understood but asked to escalate to a supervisor, this guy had no customer service skills, talking over me, i asked to talk to his supervisor

Recent Optus reports in Happy Valley, South Australia

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Adelaide: Wi-fi
  • Adelaide: Internet
  • Adelaide: Phone
  • Adelaide: Wi-fi
  • Adelaide: Internet
  • Adelaide: Wi-fi

Optus detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (2 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (9 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.

Optus outage reports by location

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