Optus Outage Report in Happy Valley, Marion, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Happy Valley, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Happy Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (44%)
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Phone (34%)
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Wi-fi (8%)
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Total Blackout (8%)
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E-mail (5%)
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TV (1%)
Live Outage Map Near Happy Valley, Marion, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
Total Blackout | ||
Internet | ||
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Community Discussion
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Optus Issues Reports Near Happy Valley, State of South Australia
Latest outage, problems and issue reports in Happy Valley and nearby locations:
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Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, State of South Australia
Asked @Optus a simple question via their message system in their APP. The ‘chat person’ asked to give him/her a minute to look up details. 37 min later she will ‘just be a minute’. WTF? Don’t worry about it FFS
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia
@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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Dr Nick Tellis (@drnicktellis) reported from Adelaide, State of South Australia
@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, State of South Australia
@Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?
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Shahzad Siddique (@EngrMShehzad) reported from Adelaide, State of South Australia
I’m not impressed by @Optus services. I wanna cancel the plan.
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
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Susie 🌹 (@suechook) reported from Adelaide, State of South Australia
@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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Ahmed Shaheem (@Ashaheem) reported from Adelaide, State of South Australia
@Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.
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Mikey Nicholson (@Mikey_Nicholson) reported from Adelaide, State of South Australia
@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)
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John J Girvan (@johnjgirvan) reported from Adelaide, State of South Australia
Optus now send videos in their email to help you understand your bill #sloptus
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Weng Wong (@wengywong) reported from Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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Treble Sketch (Want Desktop Assist? Check profile) (@ILM126) reported from Adelaide, State of South Australia
@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P
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Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, State of South Australia
@JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit
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Susie 🌹 (@suechook) reported from Adelaide, State of South Australia
@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, State of South Australia
Hey @Optus your complaints process is broken. Made a complaint online on 24 Feb. The response was someone would contact me within 2 bus days. SMS from Nathaniel an ‘Expert’ in the customer resolution team on day 2 saying he’d make contact within another 2 bus days. Crickets since
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Brendan Cullen (@bcullen76) reported from Adelaide, State of South Australia
Generally I don't mind Optus sport for football but I have never really taken to Mark Schwarzer. Just think he talks ****!
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Weng Wong (@wengywong) reported from Adelaide, State of South Australia
@Optus I am unable to make outbound calls, when will this issue be resolved please?
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Optus (@Optus) reported
@ndoer8888 Thanks for bringing this to our attention. Would you be able to send us a screenshot of this error via Twitter DM? I'd also recommend deleting and re-installing the My Optus App as that may resolve the issue. Looking forward to hearing back from you. Kristy
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dante's inferno (@luciejones78) reported
@_YT_Rich @Optus No they don’t! I’ve messaged them so many times over the last few weeks and then today tried to call them and was on hold for 22 minutes after pressing “press 4 for technical support “!
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Arjun Agarwal (@Arj_Speaks) reported
@Optus Hey! Had a look doesn’t say there’s an outage in my area.
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six 🧀 crying on the moon (@6ircus) reported
optus get your **** together im begging you
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Michelle Sullivan (@misullivan) reported
I’m wondering why anyone would use @Telstra .. just ticked over the 2 hour mark at trying to get business support ... for something that work and apparently (just got through whilst posting this) has now been banned... SMS to mobile devices (non phones)... @Optus here I come!
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dante's inferno (@luciejones78) reported
@Optus Yeah I’ve asked for help over 20 Times from Optus - I can show you screen shots of the messages if you like ? I’ve talked to between 20-30 different people at Optus and nothing has been fixed. Some of your employees won’t even listen to me ! Telstra - you’ve got a new customer
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dante's inferno (@luciejones78) reported
@Optus you said service would be resumed in Paddington 4064. Once again it’s down. 3 weeks without internet and you’re expecting me to pay the bill. Go with Telstra, customers. Optus don’t even listen. I’ve texted and called them and im ignored
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Jake Jeffreys (@jeffreys_jake) reported
@Optus I'd be happy if you could sort out whatever it is that has been causing the signal in my area,Fishery Falls,FNQ, to be bloody hopeless for the last month.
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aj_47 (@AJ_47biotch) reported
@Optus Please tell me you lubed up the poor tree topper, or at least warmed the tree....
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Steve Avasalu (@steve_avasalu) reported
@Telstra It didn't seem to be a problem for Optus.