Optus Outage Report in Happy Valley, Marion, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Happy Valley, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Happy Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (46%)
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Phone (32%)
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Total Blackout (9%)
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Wi-fi (8%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Happy Valley, Marion, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
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Community Discussion
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Optus Issues Reports Near Happy Valley, State of South Australia
Latest outage, problems and issue reports in Happy Valley and nearby locations:
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paz (@ianparry9) reported from Adelaide, State of South Australia
@bennydee80 @Optus Learnt this 13 years ago Ben. As expected they haven’t lifted their game. The sooner you realise that service and reliability is worth more than a few extra $$ you will then stay clear of Optus for life. If they offered free service and phones I would still say no to them
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Peter Howell ☂︎ (@pe1erhowell) reported from Adelaide, State of South Australia
@jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh
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anthony ashton (@bloodhoundau) reported from Adelaide, State of South Australia
@verbaliza @Optus I used to have that with @Telstra what a mob of c. Ill never do business with them again
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Anthony Ashton (@bloodhoundau) reported from Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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Mark Donnell (@trck71) reported from Adelaide, State of South Australia
@Optus very poor, you send message which is followed and still not actioned. Very poor. #optus #badservice #noservice
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia
@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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Robert (@Bobbyt_54) reported from Adelaide, State of South Australia
@afardone @Optus The silly thing is there is a discount there but I have to add another phone. Just re-contracted both our mobiles late last year. Now over our data limits cause ADSL is so slow Fiona can’t do her work. Internode lady is calling me back Friday. Might go with them.
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Christopher (@cjsheldon2012) reported from Adelaide, State of South Australia
@SouthOzJohnny @Optus In the Optus app, go to more (3 dots down the bottom of the page), then profile and scroll down. That’s where I found mine
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Tam Wiseman (@tamwisey) reported from Adelaide, State of South Australia
@Optus Netflix down here too 😢
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Rachel Black (@RachelBlack2009) reported from Adelaide, State of South Australia
@Optus I have tried to get hold of you numerous times on the phone but the delays are so long that I’m told you may not answer today. This tweet is just evidence as documentation that I am doing all I can to resolve an issue but my hands are tied as you’re too short staffed.
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lAyLa (@laylaflynn13) reported from Adelaide, State of South Australia
@Optus I just wanted to relax and watch Netflix for once and the internet is down wtf
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Nikki May 📚 (@NixLib) reported from Adelaide, State of South Australia
Switched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus
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Miriam Silva (@miriamsilva595) reported from Adelaide, State of South Australia
Terrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it
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Matthew Selby (@mselbyLFCSC) reported from Adelaide, State of South Australia
@BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.
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RedRaw Radio (@REDRAWRADIO) reported from Adelaide, State of South Australia
@Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU
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Leo James (@realLeoJames) reported from Adelaide, State of South Australia
@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia
1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia
@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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marklawrence 💉💉 💉 😷✊🏽❤️ (@marklawrence) reported
@engagedpractx @projectnat @Optus Still waiting for mine. Though the customer service person on the app message thing said I wasn’t affected.
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H802SJF (@H802S) reported
@Optus Eff you @Optus, you leaked all my data, just got the lame excuse email from you, such a disappointing service.
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Sassy Carrie (@sassycarrie) reported
@AugersMonster @Optus I mean even credit/debit cards are far easier to cancel than changing my entire ******* identity ffs.
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Giuseppe Constantine Devereaux the Third (@GCDtheThird) reported
@AylaWolfMother @ianbfarquhar @Optus They're not protected from a class action if they are shown to have acted in bad faith regarding the implementation of proper security. The fact they were compromised automatically means they acted in bad faith as they effectively "allowed" a breach.
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Heathdon S McGregor (@HeathdonSMcGreg) reported
@masericha @Optus Start a completely different complaint and get the same response, word for word?
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Kevin Chapman (@K3vin_Chapman) reported
As far as I can tell, after over 30 mins on the phone with @Optus, their strategy for supporting impacted customer is to tell them to wait for a call ("within 48 business hours"!) and just hope for the best until then... #OptusHack #OptusDataBreach
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Neil Cameron 📷 ️💉💉💉💉🤪 (@Option1) reported
UGH @Optus So I get the "we're sorry but we ****** you over & lost your info" email. So I thought one piece of protection is to go change my password. Yeh, well, I've never seen the process made so hard in my entire life! Can't paste into pword field. Can't see pword! USELESS!
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Hans Orph (@HansOrph) reported
@stuontheloo @Optus AFAIK their duty is to protect customer data under the 1988 Privacy Act, and I'm sure some skilled lawyer/law firm will find where in the act Optus were negligent
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👻 Sophiroth 👻 (@sophieinc) reported
@Lowry_16 @Optus The email is so ****, it's like "oh don't worry, they don't have your Optus password", meanwhile they got names, addresses, DOB, licence and passport numbers: all the stuff that can be used to apply for credit or ID Optus should pay for credit monitoring for all affected
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HelenW (@Literarychick2) reported
@Greybeard3 Yes, but I imagine there will be folk genuinely think this will protect from what's already happened, makes it misleading, & a scam perpetrated on anxious individuals. But Damn & Blast Optus, hey!