Optus

Optus Outage Report in Happy Valley, Marion, State of South Australia

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Happy Valley, State of South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Happy Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Happy Valley, Marion, State of South Australia 12/21/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Happy Valley, Marion, State of South Australia

The most recent Optus outage reports came from the following cities: Adelaide.

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City Problem Type Report Time
AustraliaAdelaide Phone
AustraliaAdelaide Phone
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Happy Valley, State of South Australia

Latest outage, problems and issue reports in Happy Valley and nearby locations:

  • GrantTDavies A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, State of South Australia

    @Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?

  • ChelseaFCOwner ChelseaFC Adelaide (@ChelseaFCOwner) reported from Adelaide, State of South Australia

    Commentary on Optus TV was so anti Chelsea.... they continually bagged our fans and talked @chelseafc down.

  • adriankhall AKH 🇦🇺 (@adriankhall) reported from Adelaide, State of South Australia

    @Optus is there an NBN outage in the Klemzig area? Mobile phone service this morning was OKAY. Thanks!

  • Ashaheem Ahmed Shaheem (@Ashaheem) reported from Adelaide, State of South Australia

    @Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.

  • bcullen76 Brendan Cullen (@bcullen76) reported from Adelaide, State of South Australia

    Generally I don't mind Optus sport for football but I have never really taken to Mark Schwarzer. Just think he talks ****!

  • davemc David McCandless (@davemc) reported from Adelaide, State of South Australia

    Seems my phone company Optus has been hacked so if you are being trolled or asked for money by me then you know that’s normal, but if there are stupid memes posted then I’ve been hacked

  • EngrMShehzad Shahzad Siddique (@EngrMShehzad) reported from Adelaide, State of South Australia

    I’m not impressed by @Optus services. I wanna cancel the plan.

  • PMalinauskasMP Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, State of South Australia

    @chrissyinoz Yes. Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.

  • GrantTDavies A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, State of South Australia

    Hey @Optus your complaints process is broken. Made a complaint online on 24 Feb. The response was someone would contact me within 2 bus days. SMS from Nathaniel an ‘Expert’ in the customer resolution team on day 2 saying he’d make contact within another 2 bus days. Crickets since

  • nartazartaz natasha alexandra w (@nartazartaz) reported from Adelaide, State of South Australia

    @Optus how long does it take to upgrade a network tower ? It’s been weeks and I’ve been paying for no 4G wifi/internet?!! Let alone WFH has been difficult….

  • iammrdom dynamic island dom (@iammrdom) reported from Adelaide, State of South Australia

    Seems like @Optus is going to avoid the repercussions of a data leak. Maybe a good chance to look at their offering and price it accordingly to their network quality. Lower prices to add customers.

  • phileboy11 Philip Downes * (@phileboy11) reported from Adelaide, State of South Australia

    Hey @Optus who in their right mind designed a security system to send a one time code to an email address when I call for support about my internet not working? #AskingForAFriend

  • harryxroyalty Lady M 💫 (@harryxroyalty) reported from Adelaide, State of South Australia

    @Optus hello, can you please explain why tf your reception is so bad at the moment? For the past 2 weeks I’ve barely gotten 2 bars! I can barely make a phone call.

  • iammrdom Mr Dom (@iammrdom) reported from Adelaide, State of South Australia

    I’m stuck thinking about my mobile carrier, so I stay with an Optus MVNO or go to a Telstra ‘full service’ MVNO. It’s complicated. There’s $10 a month in it between the two companies.

  • winsordobbin Winsor Dobbin (@winsordobbin) reported from Adelaide, State of South Australia

    @Optus @ashbarty ***** name and not good timing given @OptusSport prices are rising 67%. #fail

  • saroadie Roy (@saroadie) reported from Adelaide, State of South Australia

    @Optus no reported outages in my area but going into the 10th hour with no internet or mobile service ? Do you have an update

  • LadyPoop2 Lady Pooh ( Crazy Sewer Rat ) (@LadyPoop2) reported from Adelaide, State of South Australia

    @DougCameron51 Very Bad Moce,Optus!!So bad for business....

  • rovingrob Rob Scriva (@rovingrob) reported from Adelaide, State of South Australia

    Is the Optus network cooked in Adelaide? So slow. Can’t even checkin

  • Cruedevil Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, State of South Australia

    @JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!

  • PMalinauskasMP Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, State of South Australia

    @NickToulantas Yes. Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • MakingMeals Lisa 💉💉💉💉 (@MakingMeals) reported

    @rogueytwinkles Oh bugger. The Optus thing is awful. I hope you’re ok. Fingers crossed your plumbing bill isn’t too bad. Ours for storm water remediation was appalling. We needed LOTS of cake etc. take care.

  • Tegan_Writes Tegan Jones (@Tegan_Writes) reported

    Off the back of the Optus hack: Has anyone received emails from other companies/banks/service providers assuring you if this safe and robust security systems?

  • SzilviaVirag Szilvia 🇦🇺🇭🇺😷💉💉💉💉🐕📷⌨️ (@SzilviaVirag) reported

    **** you Optus!!!!!! Seriously!!!!!! Now they are ******* holding their customers phone numbers hostage so you can't even change providers and keep your number!!!!! @optus you are a ******* disgrace!

  • maelorin loki maelorin 🏳️‍⚧️🏳️‍🌈 (they) (@maelorin) reported

    I don’t know if the Optus incident includes historical data about myself. Certainly a great many people are affected. Network churning is a lucrative earner for sales/franchisers. A lot of active and historical records are compromised.

  • dCarnage212 Divad (@dCarnage212) reported

    amazing service @Optus " im referring to the costs i have incurred to get a new licence You at 14:02, Sep 27: cause you leaked my old one Vito at 14:06, Sep 27: Yes we will help you with the compenstion . Conversation closed by the agent at 14:08, Sep 27"

  • SydGuy78 Mark (@SydGuy78) reported

    To make it worse, the technician needs to raise a ticket. It takes 1 - 2 business days. There's no communication with me. No confirmation when the tickets are resolved. It is on me to check. WTAF @Optus ?! 🤯 How can this be your customer service?

  • crennsmind Crenn (@crennsmind) reported

    @BrodieFairhall @Optus So far this hasn't been communicated to me. I'm semi lucky as majority of the information they had was out of date/expired, but still would probably be enough to cause problems.

  • SydGuy78 Mark (@SydGuy78) reported

    1. Did Optus botch the port? (Answer: yes) 2. Is Optus now telling me that it must cancel the ports AND then it is a matter for me to start a new port and trust it will go well (Answer: yes)

  • ejBelPatra t u p p e n c e (@ejBelPatra) reported

    I feel I'm unnecessarily paranoid, but I just saw a tweet from an ex-Optus customer who said although they'd cancelled their account a couple of years ago, they still received an email informing them their info was part of the recent hacked & stolen data as it was kept on file.

  • newcastleboyy Fearless Friend (@newcastleboyy) reported

    The OPTUS hackers will receive sweet nothings out of me. How bloody dare they! If I knew who it was I’d be battering down their door this very minute to get to them!