Optus Outage Report in Mount Barker, State of South Australia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Mount Barker, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mount Barker and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Optus
Optus is having issues since 08:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Mount Barker, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
Internet | ||
Internet | ||
Total Blackout | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Mount Barker, State of South Australia
Latest outage, problems and issue reports in Mount Barker and nearby locations:
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Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, State of South Australia
Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.
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Stephen Blakeney (@StephenB_adl) reported from Adelaide, State of South Australia
I spoke to @Optus about cancelling my service and part of the package to keep me was a 12 months subscription to Equifax - so wait, do I need it or not? I don’t think it should be an optional extra 🤨
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Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, State of South Australia
Online licence replacements are now available for affected Optus customers. Effective immediately, South Australians affected by the Optus data breach will be able to apply for a replacement licence online via their mySAGOV account - without having to attend a Service SA Centre.
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STEVE FISCHER (@STEVEFI14205588) reported from Adelaide, State of South Australia
@sammyjcomedian Sammy was still smiling. Sadly this is close to the truth it's not at all absurd. Yet we pay so little for those who serve us. They cop the crap from poor management decisions. Hey @Optus have you not heard of reputational damage?
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dynamic island dom (@iammrdom) reported from Adelaide, State of South Australia
Seems like @Optus is going to avoid the repercussions of a data leak. Maybe a good chance to look at their offering and price it accordingly to their network quality. Lower prices to add customers.
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ArchiesMum (@LizzieGeddes) reported from Adelaide, State of South Australia
@MFWitches @Optus Well pleased to say I have never liked them so lucky this time!!! Gladys says it all and the smug insensitive ignorant CEO. Both a disgrace and disappointment
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Crowes Eye Photography 📷 (@croweseyephoto) reported from Adelaide, State of South Australia
Don't think anyone realises within 10 years, it's possible that Onlyfans will be hacked. Just like Optus and Medibank. Doesn't help that the media are blowing it up like it's a potential way to become famous either. It's something everyone on it will eventually live to regret.
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Winsor Dobbin (@winsordobbin) reported from Adelaide, State of South Australia
@Optus @ashbarty ***** name and not good timing given @OptusSport prices are rising 67%. #fail
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John Bowman (@bow55213735) reported from Adelaide, State of South Australia
@Asher_Wolf @pully8 @OAICgov I had a free month, the following day after it expired Optus was compromised. I wanted to cancel my account prior to the day before the free month ended. So I took my modem back, but was told I could only cancel the account if I bought the used modem. If I had a faulty modem YES!
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Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, State of South Australia
@NickToulantas Yes. Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.
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Kelly (@kellyy1009) reported from Adelaide, State of South Australia
@Optus None of this helps. You couldn’t help me when it happened last year and I don’t doubt the answer will be the same again tomorrow. What the app says vs what my phone settings say are two completely different things.
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Lisa L 🍋💛 (@LisaLemon09) reported from Adelaide, State of South Australia
@actualeyez @Optus Yeah they are one of those doing this ‘subscription’ invoicing. They also don’t issue a bill for you to check before hand just an invoice after they have deducted the amount. What if they mess up & over charge & take your money if you do have it too? I bet not refunded quickly.
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Chrissy Cruise (@0leaveitalone0) reported from Mount Barker, State of South Australia
@GlobalCTZ @9NewsAUS @Optus they said if you've been a customer any time from 2017 i think
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Lady M 💫 (@harryxroyalty) reported from Adelaide, State of South Australia
@Optus hello, can you please explain why tf your reception is so bad at the moment? For the past 2 weeks I’ve barely gotten 2 bars! I can barely make a phone call.
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David McCandless (@davemc) reported from Adelaide, State of South Australia
Seems my phone company Optus has been hacked so if you are being trolled or asked for money by me then you know that’s normal, but if there are stupid memes posted then I’ve been hacked
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gcov (@gcov5) reported from Adelaide, State of South Australia
Optus we scraped through,never been a customer, now Medibank hacked.... Needs to change,companies holding personal data. Why do they even need to ? After validation the only detail they should store is for payment, no licence, no passport, birthday...
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Living life naked (@paulnudeisbest) reported from Adelaide, State of South Australia
After 25 years, & yet another data breach, this latest was the final straw... Goodbye @Optus ... If you can't even bother with basic protection of my data, why should I continue paying you for a less than stellar service? Just an hour to port everything to a more reliable telco.
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Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, State of South Australia
@chrissyinoz Yes. Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.
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Lisa L 🍋💛 (@LisaLemon09) reported from Adelaide, State of South Australia
I saw one other post from someone else saying they were having internet connection issues with Optus. Is anyone else? Mine seems to go off overnight at some point & then kicks in when I turn on the fetch box after lunch.
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Stacey 🇵🇸🇺🇦 (@StaceySparrow10) reported from Adelaide, State of South Australia
@Kanga561 Majority of my details have changed since then luckily but it's bloody stressful isn't it. I hope you don't get too much trouble from it. It's absolutely bullshit. I had it happen with optus, now this. It's beyond a joke.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Taryn (@TarynAnne5) reported
**** just got an email from Optus ..this is bad apparently a lot of info obtained by the hackers. I thought I’d be ok bc don’t use cc to pay only normal cash bpay/ transfer ? They suggest being hyper vigilant ..
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Mark La Cava 🇱🇻 🇮🇹🇦🇺 (@mark_la_cava) reported
@Jeremy_Kirk If Optus has exposed an unauthenticated endpoint and this has passed their cybersecurity sign off and security posture this is a serious issue for any company.
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Pez (@Pezzamystic1) reported
@themathendo As a long term @Optus customer affected by "Breach" I smell a class action in the wind. My smartphone has better security. Optus employees now won't do anything over their chat line, they refer you to a store in person.
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Sash (@sash_savage) reported
@dez_blanchfield @Optus 2/ As a customer, you still have a contractual agreement to uphold. it is up to them (the Company), to make the decision whether they are to wave the fee or not. in a court, you'd likely lose and pay your bill.
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Simon is Super Hydrated (@itssimonleetwo) reported
@Optus frustrated with your chat service, spoke to a rep this afternoon to change an order I placed and have been told I can’t change or edit any order unless it’s in store. When I asked to cancel the order completely as I can’t get to the store that can’t even be done? Help plz
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David Limbrick MP 🌸 (@_davidlimbrick) reported
Why was Optus collecting passport numbers? And what sort of protections are there for medical records now that employers are collecting vax status? Emergency powers are ending soon. Employers still demanding vax status after this are all on their own. They should be worried.
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Miguel (@Miguel224512091) reported
@MortyAUS @Optus @GladysB My whole career was in telecommunications with Telstra and the Vodafone 4G network is all Huawei and some Optus equipment is Huawei. Sorry mate but don’t try and tell someone with hands one experience that they don’t know.
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Twiglet (@MarianSaines) reported
@zinifax @9NewsMelb Both daughters had their Passport details taken. WHY does Optus request such far- reaching personal information for a simple mobile phone service ( in their case)?! 🙄😖😓And of course Optus breezily comments that if you are worried about misuse of yr passport. Apply 4 a new 1!
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HelloSammyG (@HelloSammyG) reported
@Jeremy_Kirk @Optus So as if this morning there has been no comms from Optus, No support, No update, no additional response from their CEO. Unless they are not fronting up because they are planning on a good news announcement that they recovered our data then I am shocked at the lack of care!
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Bej E (@MrBJovi) reported
@Optus @RunnerSA18 I've received an email saying my data has been hacked! Where the fk is the communication & reimbursement from Optus? And yeah I'm fkn pissed, your talking about my personal god damn information out their for the world to see 🤬 fkn useless Optus.