Optus Outage Report in Mount Barker, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Mount Barker, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mount Barker and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Mount Barker, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Wi-fi | |
| Adelaide |
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| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Phone | |
| Adelaide |
Internet |
Community Discussion
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Optus Issues Reports Near Mount Barker, State of South Australia
Latest outage, problems and issue reports in Mount Barker and nearby locations:
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John J Girvan
(@johnjgirvan) reported
from
Adelaide, State of South Australia
Optus now send videos in their email to help you understand your bill #sloptus
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Sir Dave 'Cruedevil'
(@Cruedevil) reported
from
Adelaide, State of South Australia
Asked @Optus a simple question via their message system in their APP. The ‘chat person’ asked to give him/her a minute to look up details. 37 min later she will ‘just be a minute’. WTF? Don’t worry about it FFS
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus I am unable to make outbound calls, when will this issue be resolved please?
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Mikey Nicholson
(@Mikey_Nicholson) reported
from
Adelaide, State of South Australia
@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)
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A/Prof Grant Davies
(@GrantTDavies) reported
from
Adelaide, State of South Australia
Hey @Optus your complaints process is broken. Made a complaint online on 24 Feb. The response was someone would contact me within 2 bus days. SMS from Nathaniel an ‘Expert’ in the customer resolution team on day 2 saying he’d make contact within another 2 bus days. Crickets since
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Dr Nick Tellis
(@drnicktellis) reported
from
Adelaide, State of South Australia
@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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Sir Dave 'Cruedevil'
(@Cruedevil) reported
from
Adelaide, State of South Australia
@JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!
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Brendan Cullen
(@bcullen76) reported
from
Adelaide, State of South Australia
Generally I don't mind Optus sport for football but I have never really taken to Mark Schwarzer. Just think he talks ****!
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Ahmed Shaheem
(@Ashaheem) reported
from
Adelaide, State of South Australia
@Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.
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A/Prof Grant Davies
(@GrantTDavies) reported
from
Adelaide, State of South Australia
@Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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Treble Sketch (Want Desktop Assist? Check profile)
(@ILM126) reported
from
Adelaide, State of South Australia
@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Mick Dowzer
(@MickDowzer) reported
@VinceRugari @timburrowes So far decent. I hope they watch epl on Optus and see the quality of the service offering that they should aspire to. Things like being able to log on an hour after kickoff and watch from start, 3m, 9m and20m highlights of each match
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Graeme T (he/him)💉💉 🇦🇺
(@GEThompsonAUS) reported
@MichaelWestBiz @Optus Over many many years experience, beggars belief how they are still in business. Some of THE worst customer service fails I've experienced. Suffice to say I'm an EX Optus customer.👎
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ArkeHaven
(@JesterArke) reported
30mins on hold to @Optus for tech support... call drops out < 1 minute after being answered. Another 30mins on hold & finally... still on hold. Have cooked & eaten dinner, cleaned kitchen, made & drank after dinner coffee while on hold. Guessing I can't stream OR work tonight...
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Commander In Chief
(@iamshaunbailey) reported
Hey @Optus You know what’s worse than your internet? Your customer service, it’s also slower
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Theython
(@theython) reported
@Optus what’s going on with the service in Gungahlin? Have had 1 bar of 3G all day.
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Blair Findlay
(@TheLankiller) reported
Honestly reaching the end of my rope with @Optus. Won't send me a replacement modem/router damaged during the storm cause I'm out of contract. Even though I never got a new one when I signed up to nbn. Their solution is for me to sign up for the new optus nbn plan... (1/3)
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🦓 ZebraZee
(@zebrazyra) reported
@deeplongstop @Telstra Hahaha I’m glad that Telstra are just as rubbish as some of the Optus support staff. Having said that, Optus has some really good ones which is the only reason I haven’t gone full nuclear at them lol
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🕯Jasmine Bell 🦋🌻🕯
(@JBell100099) reported
@MichaelWestBiz @Optus Had the same issue when I transferred from optus to telstra ... ended up going back to optus and reconnecting then got Telstra to transfer number over - a week without my phone 🤬🤬🤬🤬
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Sophie Scott-Young
(@SophieScottYou1) reported
Hey @RituSinha2012 thought you would like to know that after four days my Optus service still not working. Multiple phone calls, live chats and a visit to a store to be told a technical glitch and wait another yet 24-48 hours. Worst experience ever
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💧Ron Jones❄
(@RBJRON) reported
@MichaelWestBiz @Optus You might have to get a new service provider