Optus Outage Report in Stirling, Adelaide Hills, South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
Problems in the last 24 hours in Stirling, South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Stirling, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (38%)
- Phone (29%)
- E-mail (14%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Live Outage Map Near Stirling, South Australia
The most recent Optus outage reports came from the following cities: Adelaide, and Mount Barker.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Internet | 10 hours ago |
|
Mount Barker
|
Phone | 1 day ago |
|
Adelaide
|
Total Blackout | 14 days ago |
|
Adelaide
|
Phone | 15 days ago |
|
Adelaide
|
Phone | 21 days ago |
|
Adelaide
|
Internet | 28 days ago |
Community Discussion
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Optus Issues Reports Near Stirling, South Australia
Latest outage, problems and issue reports in Stirling and nearby locations:
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A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, South Australia@Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, South Australia@JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!
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Mikey Nicholson (@Mikey_Nicholson) reported from Adelaide, South Australia@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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Susie 🌹 (@suechook) reported from Adelaide, South Australia@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, South Australia@Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit
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Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, South AustraliaAsked @Optus a simple question via their message system in their APP. The ‘chat person’ asked to give him/her a minute to look up details. 37 min later she will ‘just be a minute’. WTF? Don’t worry about it FFS
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A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, South AustraliaHey @Optus your complaints process is broken. Made a complaint online on 24 Feb. The response was someone would contact me within 2 bus days. SMS from Nathaniel an ‘Expert’ in the customer resolution team on day 2 saying he’d make contact within another 2 bus days. Crickets since
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Treble Sketch (Want Desktop Assist? Check profile) (@ILM126) reported from Adelaide, South Australia@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P
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Dr Nick Tellis (@drnicktellis) reported from Adelaide, South Australia@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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Ahmed Shaheem (@Ashaheem) reported from Adelaide, South Australia@Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, South Australia@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
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Weng Wong (@wengywong) reported from Adelaide, South Australia@Optus I am unable to make outbound calls, when will this issue be resolved please?
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John J Girvan (@johnjgirvan) reported from Adelaide, South AustraliaOptus now send videos in their email to help you understand your bill #sloptus
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Brendan Cullen (@bcullen76) reported from Adelaide, South AustraliaGenerally I don't mind Optus sport for football but I have never really taken to Mark Schwarzer. Just think he talks ****!
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Shahzad Siddique (@EngrMShehzad) reported from Adelaide, South AustraliaI’m not impressed by @Optus services. I wanna cancel the plan.
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Roy (@saroadie) reported from Adelaide, South Australia@Optus no reported outages in my area but going into the 10th hour with no internet or mobile service ? Do you have an update
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, South Australia@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
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Susie 🌹 (@suechook) reported from Adelaide, South Australia@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Rickards (@mrickards1) reported@abc730 @ClareONeilMP OPTUS security and privacy protections have been poor for a very long time. I left Optus some years ago because of this. A person who knew I had an account readily impersonated me and hacked just by knowing my name, address, date of birth, despite an account PIN number.
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Creatyr the Tiler (@mikebuttery) reported@DamBusterPrest @manjusrii It’s not a cyberattack. Optus devs opened all the information up to the internet and it was scraped using sequential customer IDs. - Why no encryption? - Why no authorisation? - Why no hashed customer IDs? - Why was a test system using production database? Customer first - nah
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Harrison Forth (@Harrison_Forth) reported4 days after hearing about the Optus hack, I receive an email from the company letting me know that my personal information has been jeopardised. Pretty pathetic @Optus - you’ve lost a lot of goodwill from this customer. #OptusHack
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B (@Brodhe) reported from Melbourne, VictoriaIf you are, or if you hypothetically would have been, an Optus customer, how worried about the data breach are you?
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Tamhus (@tamhus8) reported@Jeremy_Kirk You should log into the @optus account portal and monitor the XHRs that occur while viewing mundane things like data usage. The API serves up the entire customer record in clear text incl payment card, address, identity, DOB etc with every request. Like a 12yo wrote their website
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Adam (@kels_316) reported@wheelswordsmith ABB dont provide any pers info to Optus so the issue didn't hit ABB customers
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Harrison Forth (@Harrison_Forth) reported4 days after hearing about the Optus hack, I receive an email from the company letting me know that my personal information has been jeopardised. Pretty pathetic @Optus - you’ve lost a lot of goodwill from this customer. #OptusHack
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Harrison Forth (@Harrison_Forth) reported4 days after hearing about the Optus hack, I receive an email from the company letting me know that my personal information has been jeopardised. Pretty pathetic @Optus, you’ve lost a lot of goodwill from this customer.
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Ros 💉💉💉 (@rosb1611) reportedI finally got the #OptusHack email 😫😡🤬. Husband hasn’t gotten one, and Optus says all affected customers have been contacted, so he’s escaped it. Latest update on the Optus website says those lost affected will be offered 12mths free subscription to Equifax service.
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Memento Moriarty (@WarWraith) reportedI’ve literally never had a good experience with Optus on any level, both from a consumer point of view, and from a business service provider point of view, going back almost two decades. I’ve actively avoided them for over a decade, which turns out to be sheer dumb luck.