Optus Outage Report in Treeby, City of Cockburn, State of Western Australia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Treeby, State of Western Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Treeby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Optus
Optus is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (15%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Treeby, City of Cockburn, State of Western Australia
The most recent Optus outage reports came from the following cities: Perth.
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Wi-fi | |
| Perth |
Internet | |
| Perth |
Internet | |
| Perth |
Internet | |
| Perth |
||
| Perth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Treeby, State of Western Australia
Latest outage, problems and issue reports in Treeby and nearby locations:
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Aaron Platten
(@aaron_platten) reported
from
Westfield, State of Western Australia
NBN told Telstra it was their problem to fix. Now having same problem with Optus.
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katie
(@katie62750987) reported
from
Westfield, State of Western Australia
@Optus I opened a month to month nbn account with you 8 weeks ago. It included a mighty fetch box account with a multi room mini box and the ultimate channel pack. I have had numerous problems since opening this account. The first problem was the multi room didn’t have the ultimate pack
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Ratha Sithu
(@RathaSithu) reported
from
Westfield, State of Western Australia
@Optus a resend Not able to bring my Netflix on my Mighty. Live chat not responding! Call 24/7 has gone from 45 - 60 min wait. Help! Help!
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Hárry Smith
(@ISTAN_ALEGEND) reported
from
Westfield, State of Western Australia
@Optus You need to fix what ever is happening!!!! No internet or shit speeds for 2 days now fix it before everyone moves to Telstra
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WildAnts 🐜🐜🐜
(@wildwestcoast) reported
from
Westfield, State of Western Australia
@SirEothain @DevilPedro40 @King_KuntaPP Hardness of Optus was always going to be an issue especially first few years because of where they built it so close to Swan River
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Coach C 🏀
(@PerthCitizen) reported
from
Westfield, State of Western Australia
@AussieBallin @Ronnie2K @Beluba @NBA2K @NBA2K_MyTEAM If you are with @optus nbn - the problem is them not @NBA2K
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Dales
(@cjdaly87) reported
from
Westfield, State of Western Australia
@Optus @NBN_Australia Day #14 of the NBN service being down. NBN technician visits have been had, concrete has been cut up - still no closer to knowing when my service will be working again! #incompetent #customerservice
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Kohdee
(@_Hallsy6) reported
from
Westfield, State of Western Australia
@miinaus Ohhhhh this makes sense now. They offered to waive a lot of fees to sign me up to a plan with Optus. I didn’t realise they were shutting down Virgin though
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Ⓜatthew Ⓜurphy
(@MattM_78) reported
from
Westfield, State of Western Australia
@purrrplegrrrl Cheers. I'm primarily looking for Administration type work. I have a casual job in Customer Service at Optus Stadium at the moment but not enough hrs to get off the system.
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Dr Katharina Wolf
(@KatharinaWolf) reported
from
Westfield, State of Western Australia
@iiNet And no, the new set up isn’t working. I’ve got hundreds of work deadlines and now not even working internet anymore. Wait time for support is hours - I guess it’s hello @Optus #sooooofedup
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Matty H, Aussie By Birth, Kansas City by Brainwash
(@RavenGypsyMask) reported
from
Westfield, State of Western Australia
Where during my time volunteering in the WAFL I obtained a five year contract to work for the AFL. I now work at Optus Stadium at the sporting events and I just love being around sport and watching sports. But i never thought I would enjoy or associate myself with Netball. That
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Munir Abdol
(@m_abdol) reported
from
Westfield, State of Western Australia
@Optus I’m currently visiting my in laws and my wife called to complain cause the internet is very slow. Had the service for a month and made multiple complaints. By the far the worst customer service experience and decided to change services
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Cory Gale 🦘🇦🇺
(@cory_gale) reported
from
Westfield, State of Western Australia
@Retrogina I use OVO for my internet and it’s great. $65 a month for 100GB. They use Optus. Can cancel it at any time... which I will do when NBN becomes available in May 😊
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Shakil Riyad
(@shakilriyad) reported
from
Westfield, State of Western Australia
@OptusSport @Optus reported twice about being unable to login to sports app and both times was assured should be resolved in 15 mins to 4 hours. Nothing yet, still unable to login to my account and missed all the games last night
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Heath
(@heath_mds) reported
from
Westfield, State of Western Australia
@Optus congratulations, I thought @Telstra was bad at customer service, but your sales team takes the cake. One week on and I still can’t get 2 phones and 2 ported numbers without every step being screwed up
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Ratha Sithu
(@RathaSithu) reported
from
Westfield, State of Western Australia
@Optus Not able to bring my Netflix on my Mighty. Live chat not responding! Call 24/7 has gone from 45 - 60 min wait. Need help ASAP
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katie
(@katie62750987) reported
from
Westfield, State of Western Australia
@Optus I took out a month to month nbn service including a mighty fetch box with multi room mini box and the ultimate channel pack for $104 per month 8 weeks ago. Since then I have had numerous problems getting this service up and running. I have called your technical team many times.
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Fiat Multipla
(@smatt1616) reported
from
Westfield, State of Western Australia
@GuidoTresoldi @OptusSport I must be lucky, I can have Optus YouTube and tweet at the same time with no problems
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Leon
(@leonofnolla) reported
from
Westfield, State of Western Australia
@McZameth @Optus very annoying,you think theyd look after a customer like you,id def ring up and give a mouthful,hate that sort of thing..
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Ben White
(@1800weevil) reported
from
Westfield, State of Western Australia
@buerckner_robyn @DrJewmelon @KondininGroup No just on the Telstra network - but the antenna test results we gathered should be identical. Will check with Powertec as to an ETA on the Optus GO unit.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon Gordon
(@VK4VIP) reported
@Optus As I have said before it ain't an account issue it is a network issue
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Exzyle
(@ExzyleFreedom) reported
@Optus Here's how you can fix it: 1. Lookup up the account 2. Send an SMS to the billing number asking for a response within 48hours to CONFIRM the number is correct 3. If you don't receive an answer within 48 hours remove the number
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Lady M 💫
(@harryxroyalty) reported
from
Adelaide, State of South Australia
@Optus hello, can you please explain why tf your reception is so bad at the moment? For the past 2 weeks I’ve barely gotten 2 bars! I can barely make a phone call.
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WashedUpNobody
(@TheRealWashedUN) reported
I want to take a second to formally say, **** You @Optus. If someone ends there phone contract, logically that means you end their data too. I'm not paying this bill as you dumb ***** should have automatically stopped the data when I ended my contract with you guys 4 years ago.
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Sweetaholic Beauty
(@sweetaholic) reported
Love being with @Optus first it’s 3 days to get connected, then it’s a week, oh then it’s another week… any suggestions on other service providers that can connect me 😮💨
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🔥💧Eddie P. 💧🔥
(@EdAndTheLX) reported
@SarkySage How fragile is this guy! Not fit for the positions he’s held or wanted. Just another thug who can’t thug his way out of the crap HE put himself in. Sooner he’s dealt with the better. Speaking of…anyone heard about what’s happening with Berejiklian? Do you know anything Optus?
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Mark Pearce
(@mpearce_perth) reported
Heartwarming of @Optus to announce that, after 11 months of trying to fix an error their end, they’ve confirmed it’s been fixed. Oh, and my plan will go up an extra $16 a month. We have to jump through hoops. They just send an email. Very one-sided.
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Tim Chuma
(@timchuma) reported
@FilmMomatic @Optus Luckily I am in a newer area. You may need to get another emergency data connection and send them the bill
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The Platformers Au
(@ThePlatformerAu) reported
@Optus thank you for finally working on quirindi towers. You did for a day a couple months ago and the service was alot better for a week or so. Hopefully this is a fix instead of the patch!!!
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Sten
(@stenpc1) reported
Hey @Optus internet outages continue in Summer Hill (NSW). Twice in 2 days and your site is not forth coming with details. What’s the issue and what is the ETA for a resolution.,