Optus Outage in Treeby, City of Cockburn, State of Western Australia

@Optus Attempted a reinstall and still having problems.

@Optus how can a former customer get in touch to sort out the data you let the hackers steal?

@VodafoneAU you seriously have no idea how to look after customers. Absolutely hopeless. I'm paying for a service that doesn't work....repeatedly. My work depends on you delivering a service that I pay for, incredibly bad and disappointing. Checking Optus and Tesltra options 😞

@markje4 @cheryl_kernot I only became an Optus customer when they bought out Virgin and I left them a couple of years ago. I was told they will delete all past customers details when this is all sorted but as it's an ongoing issue they don't know when that will be. Fanfuckingtastic

@dave_it @Optus @Rita_Saffioti I think they mean the size 6 font number located on the right hand side of the back of your license. I’ve never ever been asked to supply this number.

@Optus I have spent hours on your help app. Conflicting message, SMS My data has been compromised, confirmed by the help desk. Ask for an email to confirm, was told my account hadn't be compromised, had to send screen shots of earlier messages twice to show you had told me I had

@WCSkinClinic did you send me a text with a link? As a former Optus customer I’m wary.

@ObeeWhen @GrrrumpyPants There was a queue of people with similar hack issues. I don’t know how much business Optus is doing these days. I walked out in disgust.

@dodo hi there, is dodo customer affected by Optus cyber attack?

@Mellie747 @rogueytwinkles I'm an ex customer so no account. I was with Virgin before Optus took them over. Guess I'll just have to wait

So how do the @Optus hackers demand a ransom? What will they ‘return’? Data that they have already copied? The damage has been done and is irreversible.

I'm an #Optus customer, so if a hacker now has my #Optus email address, all I have to do is change to Telstra, or other Server and voila...one problem is solved! 🙌🙌🙌

@ianbfarquhar @shamathahaven And why when I haven't been a customer with Optus for 3 years do they still have my details and now so does someone else

@drzax What is the suggestion then? All I’m seeing is the media looking to crucify @Optus for… yes a serious incident, but one that happens almost weekly in terms of big breaches.

Optus said ‘yes’ to making customer details public.

@prairiegirl0028 Optus is like that right at the top. All open and freezing from the wind. Glad I'm down closer to the action now. Not sure we'll remain dry tomorrow night though in new seats. Unless of course it doesn't rain.

@OptusSport @OptusSport @Optus wtf is going on I’m constantly having to switch channels due to streaming issues had to cast from my phone 2nd game I’ve watched and had same issues with the wolves game

@Optus dealing with your customer service team when I'm enquiring about SWITCHING over to Optus is painful and excruciating!! I'm really curious to see how you deal with existing customers and actual complaints

The Optus Stadium will never, ever be suitable for square games. Ovals simply dont work 💩 #CPF #lufc

If I told you me and @KGthaComedian we're hanging upside down from the roof of the Optus Stadium, would you believe me?

@RevivalOfPotara optus, even tho that security breacb happened I've somehow had the a better customer experience than telstra 💀

@CSomerville60 @Ready1976 @melanie_wray Play it at Optus and you would get 25k plus but the AFL don’t like us and will **** us over in anyway possible

@MerrilynJenkins @Optus I am aware of at least a dozen people with the same problem, mostly in the Sutherland Shire. Optus support are refusing to help them.

Adelaide Oval crowd already looks huge compared to Optus Stadium. Clearly the solution is to take sporting events away from Perth

@annaRoseShadow @Optus Apparently not, the person who I spoke to demanded my drivers license number and Medicare card number and would not help me any further. All this after verifiying who I was.

⚠ Scam alert ⚠ Optus data breach victims are receiving emails/SMS claiming to be Optus, asking them to click on a link to access a free credit report. ❌ Never click on links in messages and always visit the company’s website via your search engine or call them for assistance.

@Bendaman2001 @burner_khamzat bit stupid tbh. I don't understand why they didn't do it at optus stadium

@beau_whiteley Optus is so broken that the network service status page won’t even open… 😢 hold on and hope! 😢

@GeorgieWolf That's what I have but I think it's just on the Optus network lol

@KoalaKuddleKing @GeorgieWolf Is it Optus network? Literally everything else is working but I can't send texts 😕😕😕😕