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Optus Outage Report in Treeby, City of Cockburn, Western Australia

Why is my Optus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Treeby, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Treeby, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Optus

Optus is having issues since 11:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 30% Phone (30%)
  • 15% E-mail (15%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Live Outage Map Near Treeby, Western Australia

The most recent Optus outage reports came from the following cities: Perth.

CityProblem TypeReport Time
Perth Internet 15 hours ago
Perth Phone 10 days ago
Perth Wi-fi 14 days ago
Perth Phone 14 days ago
Perth E-mail 17 days ago
Perth Internet 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Treeby, Western Australia

Latest outage, problems and issue reports in Treeby and nearby locations:

  • glen_foreman
    Glen Foreman (@glen_foreman) reported from Westfield, Western Australia

    How good is it when @Optus' ridiculously out-of-date user area fails to recognise an updated direct debit, so they charge you a $30 overdue fee... despite them already having the correct payment details. Pathetic. Horrible customer experience.

  • CSomerville60
    Craig Somerville (@CSomerville60) reported from Westfield, Western Australia

    Geelong is old,flat, slow and fumbling. Optus Stadium is not the place to be that.

  • _Hallsy6
    Kohdee (@_Hallsy6) reported from Westfield, Western Australia

    Living on the Optus Stadium train line has become the worst thing about my life. Currently sardined into a 4 car train with a bunch of British bogans going to the Man United game. God help me. I just want to go home 😭

  • BigV2011WCE
    Victor Yong (@BigV2011WCE) reported from Westfield, Western Australia

    Optus Stadium surface could be a big issue for the First Day/Night Test with Metallica and U2 scheduled to play at the stadium #ausvnz

  • smatt1616
    Fiat Multipla (@smatt1616) reported from Westfield, Western Australia

    @GuidoTresoldi @OptusSport I must be lucky, I can have Optus YouTube and tweet at the same time with no problems

  • katie62750987
    katie (@katie62750987) reported from Westfield, Western Australia

    @Optus I called again because now the mini box isn’t working at all and the mighty box still has no ultimate channel pack. This is what we’re left with. I’m tired of waiting on the phone and I don’t intend to call back again unless it’s to cancel my subscription.

  • katie62750987
    katie (@katie62750987) reported from Westfield, Western Australia

    @Optus I called back again and had to wait over an hour while the guy was sorting the problem and he said the same, unplug, wait etc. we ended up re buying one movie and tv series we were watching again because the guy said he had credited our account which didn’t happen either.

  • RathaSithu
    Ratha Sithu (@RathaSithu) reported from Westfield, Western Australia

    @Optus Not able to bring my Netflix on my Mighty. Live chat not responding! Call 24/7 has gone from 45 - 60 min wait. Need help ASAP

  • katie62750987
    katie (@katie62750987) reported from Westfield, Western Australia

    @Optus You should no that during this time many of your staff have promised to call me back and this hasn’t happened either. I think this is the worse service I’ve ever received!

  • RavenGypsyMask
    Matty H, Aussie By Birth, Kansas City by Brainwash (@RavenGypsyMask) reported from Westfield, Western Australia

    Where during my time volunteering in the WAFL I obtained a five year contract to work for the AFL. I now work at Optus Stadium at the sporting events and I just love being around sport and watching sports. But i never thought I would enjoy or associate myself with Netball. That

  • RathaSithu
    Ratha Sithu (@RathaSithu) reported from Westfield, Western Australia

    @Optus a resend Not able to bring my Netflix on my Mighty. Live chat not responding! Call 24/7 has gone from 45 - 60 min wait. Help! Help!

  • leonofnolla
    Leon (@leonofnolla) reported from Westfield, Western Australia

    @McZameth @Optus very annoying,you think theyd look after a customer like you,id def ring up and give a mouthful,hate that sort of thing..

  • katie62750987
    katie (@katie62750987) reported from Westfield, Western Australia

    @Optus I opened a month to month nbn account with you 8 weeks ago. It included a mighty fetch box account with a multi room mini box and the ultimate channel pack. I have had numerous problems since opening this account. The first problem was the multi room didn’t have the ultimate pack

  • wildwestcoast
    WildAnts 🐜🐜🐜 (@wildwestcoast) reported from Westfield, Western Australia

    @SirEothain @DevilPedro40 @King_KuntaPP Hardness of Optus was always going to be an issue especially first few years because of where they built it so close to Swan River

  • benno_76
    Ben (@benno_76) reported from Westfield, Western Australia

    Absolutely pissing down at my place. The houso's at Optus Stadium about 10 minutes from getting drenched.

  • katie62750987
    katie (@katie62750987) reported from Westfield, Western Australia

    @Optus I have spoken to your technical team over this period many times and nobody can fix the problems. First of all the multi room wasn’t activated. That problem got resolved but then I noticed the ultimate channel pack wasn’t installed although it was working on my mighty box.

  • diviney_john
    John Diviney (@diviney_john) reported from Westfield, Western Australia

    Leeds v Manchester Utd."Friendly"Optus Stadium Perth. Crowd fights,Racial chants,Streaker. VERY Poor Form Soccer fans. @leeds @ManUtd @OptusStadium

  • PerthCitizen
    Coach C 🏀 (@PerthCitizen) reported from Westfield, Western Australia

    @AussieBallin @Ronnie2K @Beluba @NBA2K @NBA2K_MyTEAM If you are with @optus nbn - the problem is them not @NBA2K

  • kimhunt91192072
    Kim Hunter (@kimhunt91192072) reported from Westfield, Western Australia

    Next time the nitwits at Nitwit Headquarters ( @AFL ) worry about crowd behaviour have a look at the soccer riff raff ( a minority of course ) at Optus last night !!! Fighting , so much filth language in front families, AFL does NOT have a problem ! Except the morons that run it

  • katie62750987
    katie (@katie62750987) reported from Westfield, Western Australia

    @Optus I took out a month to month nbn service including a mighty fetch box with multi room mini box and the ultimate channel pack for $104 per month 8 weeks ago. Since then I have had numerous problems getting this service up and running. I have called your technical team many times.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Moothu22
    Moothu (@Moothu22) reported

    @Optus After a few more phone calls someone finally helped and are apparently sending a technician to help. Though the fact that I was constantly hung up on or asked to get a new plan and spend more money and not helped before hand was still very frustrating as a customer.

  • DiirtyCrimeGirl
    Kirichka (@DiirtyCrimeGirl) reported

    @Optus internet/NBN is down in the 3037 and 3038 areas, is there any work being done to resolve this issue?

  • possumbrisbane
    Possum 'Cave Proll' Trump - Armchair Expert (@possumbrisbane) reported

    Dear ******* @iinet. You evil psychopathic creeps. You and your stupid backward attitudes and lack of trust and systems are causing me to be bullied continually by a ******* psychopath. Dear @Optus @telstra and all other phone companies. None of you ******* cause me any trouble

  • Georgeathert13
    Mask of Sanity (@Georgeathert13) reported

    @Telstra It's just that I'm with Optus ATM, but I'm planning on going to Telstra next week. They will release me from my contract with them because they can not provide service. I've checked Telstra in my area is OK

  • VB_82
    Vytas Birstonas (@VB_82) reported

    @juniperjessi @libyanfighter90 @datenasrin And look at what happens when you give your ID to legit companies like Optus, never mind some random WL you've never met. Same with deposits, I've actually pre paid nearly a year's worth of visits before, but never for the first meeting

  • MerrilynJenkins
    merrilyn.jenkins (@MerrilynJenkins) reported

    Ok @optus why can’t I send an email from home internet since last Thursday? Keep getting smtp error. Hours and hours on chat. And I am not the only one! Stop denying there is a problem!

  • freocrood
    Freo Crood (@freocrood) reported

    @APK272 @chris_willo my favourite thing about the Optus/SBS fiasco at the last World Cup was that by the time the final came around, there was 0 issues streaming on Optus so I got Drury instead of washed Tyler.

  • sahal_ow
    Grandfather (@sahal_ow) reported

    Call failed no reception slow internet, **** optus atp

  • AlexWatt
    Alex secret (@AlexWatt) reported

    @OptusStadium Hi. when U2 played at Optus we couldn’t even make out what tune they were playing so bad were the stadium acoustics. We along with thousands of others left early. Spin fwd to Guns and Roses and same. When will you fix the acoustics?

  • mattyofthebell
    Matty (@mattyofthebell) reported

    @Optus How about sticking to your core business? Might help don't you think?