Optus outages and service status in Treeby, Western Australia
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- Optus generated 0 outage signals in the last 24 hours around Treeby, including 0 direct reports.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Treeby, Western Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Treeby, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Optus Issues Reports Near Treeby, Western Australia
Latest outage, problems and issue reports in Treeby and nearby locations:
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Gavin Wright (@GavinWright70) reported from Westfield, Western Australia‘I hope not. I do not want to go to Perth. I don’t like Mark McGowan, I hate playing at Optus.’ Steve O’Keefe on playing in Perth this summer If this quote is correct I will never go and watch @stevesmith49 or any team he is involved in ever again @CricketAus @WACA_Cricket
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Pixie Rose - Perth (@Pixie_RosePerth) reported from Westfield, Western AustraliaMy work phone has been down all week due to Optus technical difficulties with my new Esim dual sim phone so if you’ve been trying to contact me, email is best - hopefully this will be sorted ASAP 😬
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Victor Yong #StayHomeSaveLives (@BigV2011WCE) reported from Westfield, Western Australia@kerrinbinnie @Optus @NBN_Australia No problems at all here in my area in perth
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Sarah (@sezlloydy) reported from Westfield, Western Australia@Raven72782048 @RohanCT Massive difference is the fact the WACA wasn’t a drop in, Optus is. Was never going to be like the WACA and people that thought/think it is are idiots
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Fiat Multipla 🤌 (@smatt1616) reported from Westfield, Western Australia@Frank_theTank78 Yeah... Wtf...I've only managed to get Optus to do that
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Stuart Brierley (@Stooby_Doo_) reported from Westfield, Western Australia@Optus Been advised there will be an ndn outage in my area on Thurs, 8th July from 12.01am to 4.00am AWST. On the 8th at 3am AWST, the semi final of the Euros is on, which is a premium product you charge for, and viewing will be impacted. Can this be postponed to another time?
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Victor Yong #StaySafe 🇦🇺 (@BigV2011WCE) reported from Westfield, Western AustraliaTake the signage down at Optus stadium or else we won’t have the GF. Telstra are a partner of the AFL.
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Michael Dowling #ClimateActionNow (@MeckeringBoy) reported from Westfield, Western Australia@ObeeWhen @GrrrumpyPants There was a queue of people with similar hack issues. I don’t know how much business Optus is doing these days. I walked out in disgust.
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Victor Yong (@BigV2011WCE) reported from Westfield, Western Australia@AndyB_Aussiered Spark NZ are suffering the same problems we experienced during the Football World Cup with Optus Sport last year
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Blayne Treadgold (@BlayneTreadgold) reported from Westfield, Western Australia@BuzLeigh Funny you say that because they are looking into using Optus because of the same cost issues with HBF Park that the Glory has.. 😬
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committed2fitness (@yourvirtualpt) reported from Westfield, Western Australia@AFL - why would you send the Sydney v West Coast to the MCG? No one cares who wins and the attendance will be poor. Guaranteed 60k at Optus! @AFL360
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Victor Yong (@BigV2011WCE) reported from Westfield, Western Australia@sparknzsport having the same Optus Sport problem accounted during last year’s football WC. They have the rights to RWC 2019 across the ditch. Good luck with that @DeanRosario
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Clare Thompson ☀️☀️ (@Claret_perth) reported from Westfield, Western Australia@Optus how can a former customer get in touch to sort out the data you let the hackers steal?
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Stuppsy (@stuppsy) reported from Westfield, Western Australia@OC Didn’t fancy the 3 am start here - the 20 min “highlights” on Optus was bad enough. Same old England at a big tournament feeling 😳
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Bob Pinder (@BobPinder) reported from Westfield, Western Australia@manthatcooks Give up, if it’s Optus you’re wishing to use then switch to @amaysim go buy a $2 starter sim, follow the instructions and 30 minutes later you’ll be up and running. Better value, fantastic support and, what’s stopping you?
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Victor Yong (@BigV2011WCE) reported from Westfield, Western AustraliaDropouts began on 25/10 while recording a Europa League match then occurs at random times of the day. What is the best solution to prevent NBN dropouts. Modem is Optus-supplied
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H. Adam in Aus 🇦🇺🇮🇩🕋💧🌊 (@AdamVW1958) reported from Westfield, Western AustraliaDon't you find it a little ironic that when you call a phone company you get put on hold, only to hear a recorded message minutes later saying call back later, too busy. 😡🤬😡 #optus #fail
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Steven Gough (@StevenGough27) reported from Westfield, Western Australia@CarulloTom @lozza929406 @sezlloydy Broken record time but if they all left now, all games in WA playing at Optus, Mineral Resources Park, Leederville, Cockburn and even Joondalup. Crowds allowed, money for everyone. It's either hub here or the season stops. Exemptions would be allowed as most teams are in Vic/Qld
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Stefan (@stefan_nestor) reported from Westfield, Western Australia@RyanNorthover I'm with @Optus and never received anything :(
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Stuart Main (@stumain22) reported from Westfield, Western Australia@PatrickGormanMP @acccgovau They are all dodgy. I used to work at Telstra and the way they would train you to sell products was usually not in the customers best interest. Top down sales tactics usually the go to. Optus are guilty of the same tactics as they tried to rip me off as well
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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🇦🇺 AUS Silverback 🇦🇺 (@NRLSilverback) reported@MarkoMatvikov Got rid of Optus a while back for the sole reason that their customer service, both over text and phone, are utterly incapable of speaking English. It would have been funny if it wasn’t such a pain in the arse to deal with.
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Someb0dy (@Someb0dy455556) reported@DarkWebInformer Australia since Optus data breach, has been the best place to do hacking. Seriously, companies here are dumb as ****, people in power that should know better, have IQ of a potato 🤦 Idk how they get hired, Australians data will continue being leaked left and right 🤦
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Bodgie Steve (@BodgieSteve) reported@Riogallica Didn't know you could contact NBNco. I've had 3 NBN boxes **** up (nearby lightning 🌩 strike) Contact provider. Ausie BB, 1-3 days. Next door has Optus, 1-2 weeks.
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Peter Parker (@peterparker6288) reported@WillSchofield Mate , we’re gonna need a full run down on your port-to-pub on the pod next week . Did u get it done/how’d you go/howd you get to Optus/any delays in getting to Optus/challenges etc @backchat__
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Alby T (@steele_sports) reported@ausstockchick They work for Optus help
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todd nicolich (@toddnicolich) reported@rtralphy And if Tom Lynch hadn’t kicked 2-7 Richmond would have won! Also Essendon could have played 10 games- they were never beating Hawthorn!! Longmuir is pretty happy to play 12 games at Optus stadium as well!
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Juan Calderon (@JuanCal41039133) reported@optus_help @Optus @choiceaustralia How a 1-month travel phone plan in Australia turned into 22 months of charges I can’t cancel. I bought a 1-month travel phone plan in June 2024. Never used it again and now nearly two years later, I’m still being charged monthly and they still don’t let me cancel. I have already attempted to resolve this through normal customer support channels and need assistance escalating this issue. Today I experienced what may be the worst customer service of my life. I recently noticed a charge from Optus on my credit card. At first I didn’t even recognize the company. After digging through my statements, I discovered I’ve been charged every month since June 2024. That’s 22 months of charges. Then it hit me… Optus is the phone service I purchased while visiting Australia in June 2024. It was supposed to be temporary service for a one-month holiday. I left Australia after 1 month. The service continued charging. Now before anyone says “you probably just forgot to cancel”… I actually tried to cancel it back in 2024, two months after returning home, when I noticed the charges on my credit card and no longer was using the service. And the exact same thing happened then that happened again today. Today I contacted Optus through their online chat. The agent asked me to verify my identity. I provided: • My full name • My date of birth • My email used to open the account • My service/account number All information I found by digging through my old emails from when I opened the service in June 2024. Despite providing all of this, they said they could only verify my identity by sending a text message to the Australian phone number associated with the account. The problem? That phone number was attached to a temporary phone I bought for a one-month holiday almost two years ago. I obviously no longer have that phone. The chat agent then told me I had to call customer service. So I called — internationally — from the other side of the planet. A very expensive call I might add. After answering all the same verification questions again, the result was exactly the same, but now with the additional bill of paying for the international phone call. They said they could not access or cancel the account because they could only verify me through a text message to a phone number I no longer have. Their final suggestion? Visit an Optus store in person. That suggestion obviously isn’t possible since I live on the other side of the world and was only in Australia for a short visit. So here I am. Charged for 22 months of a service I used for 1 month, despite trying to cancel it both in 2024 and again today in 2026. Yes, I could block the payment through my credit card. And I will if I have to. But after more than 50 years on this planet, I’ve never had to do that because a company made it literally impossible to cancel a service. I have traveled to over 80 countries across 6 continents and have purchased temporary phone service in nearly all of them. I have never experienced a situation where it was literally impossible to cancel a service. I’m hoping someone from the Optus social support team can help escalate this so it can finally be resolved. Since I attempted to cancel this service back in 2024 shortly after returning home, I’m hoping Optus can review the charges from that point onward and consider a refund for the months the service was no longer being used. I’m confident a review of the account history will confirm my earlier cancellation attempt. Ideally: • Cancel the account • Refund the charges from when I first attempted to cancel in 2024 • Refund my customer service call that I made today I’m hoping Optus can resolve this directly, as my preference is always to work with a company before considering any formal consumer complaint options. If this cannot be resolved through Optus support, my next step will be to seek guidance from the Telecommunications Industry Ombudsman, since I have already attempted multiple times to cancel this service. Timeline • June 2024 – Purchased temporary Optus phone service while visiting Australia • August 2024 – First attempted cancellation after returning home • March 2026 – Attempted cancellation again via chat and international phone call • Result – Unable to cancel because verification requires a text to a phone number from a temporary travel phone I no longer have If someone from the Optus team can help resolve this, I would truly appreciate it. If not, I may need to share this experience more broadly so other travelers understand the unsatisfactory customer service that your company is providing tourists visiting Australia. I’m hoping it doesn’t come to that and that someone from Optus can help resolve this quickly. Thank you in advance for your assistance. If someone from Optus can assist, I’m happy to provide account details via DM.
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ACCAN (@ACCAN_AU) reportedAnother #TripleZero failure has been reported. @newscomauHQ reported a nationwide Optus #outage yesterday where calls to 000 did not connect. Australians should not have to accept “intermittent issues” as normal. We need enforceable reliability standards and better regulation.
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Kelvo. 🐯🏆🏆🏆 🇦🇺 (@KelvinJM81) reported@Mark_UNC @Richmond_FC Was Optus Stadiums decision to cancel it.
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WestralianOrtho (@WestralianOrtho) reported@InTheMixer_FM The problem in Perth is HBF stadium is shite and we don't have our own version of CommBank or Ammi Park so any major rectangular event defaults to Optus statium which is a terrible stadium for rectangular field sports.