Optus outages and service status in Treeby, Western Australia
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- Optus generated 0 outage signals in the last 24 hours around Treeby, including 0 direct reports.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Treeby, Western Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Treeby, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Optus Issues Reports Near Treeby, Western Australia
Latest outage, problems and issue reports in Treeby and nearby locations:
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Blayne Treadgold (@BlayneTreadgold) reported from Westfield, Western Australia@BuzLeigh Funny you say that because they are looking into using Optus because of the same cost issues with HBF Park that the Glory has.. 😬
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committed2fitness (@yourvirtualpt) reported from Westfield, Western Australia@AFL - why would you send the Sydney v West Coast to the MCG? No one cares who wins and the attendance will be poor. Guaranteed 60k at Optus! @AFL360
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Josh Garlepp (@JoshGarlepp) reported from Westfield, Western Australia@KlausBremner @joebishop72 @Optus @premierleague I remember with Optus it came down to money. FOX presented a pitch and the EPL were apparently like well done, crushed it as usual but I’m sorry Optus have offered 4x your bid. In the end Amazon/Google money is to a scale that makes other stuff irrelevant
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Daniel (@NeophyteR_R6) reported from Westfield, Western AustraliaHaven’t been able to download 2042 beta because of Optus being unable to fix my internet for the past 2 weeks but looking at all the negativity then maybe it was a good thing I didn’t download it
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Allan Byrne (@albyrne) reported from Westfield, Western Australia@Optus nbn down in 6028… has been for hours and judging by other tweets it’s the same in postcodes near me. I have checked your outages page and you claim no service issues in the area, which is clearly incorrect. An update please !
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Amy 🐺👩💻🏡 (@Amys_Kapers) reported from Westfield, Western AustraliaBeen on an Optus plan for barely 2 months and have already had to sort out 3 separate issues with glitches or things broken with their systems 😩 And each time I have to spend time and mental energy fixing something they broke 😩
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Victor Yong (@BigV2011WCE) reported from Westfield, Western Australia@sparknzsport having the same Optus Sport problem accounted during last year’s football WC. They have the rights to RWC 2019 across the ditch. Good luck with that @DeanRosario
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Matthew #AtHomeYouMustStay Murphy (@MattM_78) reported from Westfield, Western Australia@strongarmtan @WACA_Cricket @MarkMcGowanMP The biggest thing that sucks is all the casual staff that work at places like Optus Stadium, RAC Arena, WACA etc wont have any work until approximately March 2021 when AFL starts again.
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🅃🄸🄽🄶🄰🅂 (@Tingas75) reported from Westfield, Western Australia@stuartistics @AFL Freo do nothing for 119 minutes & then it’s the umpires fault for them losing. I sat at Optus for that entire game. Wish I could charge for having to watch some of the worst 110 minutes of footy and the wish I could double charge for the 10 minutes of choking at the finish line
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Victor Yong (@BigV2011WCE) reported from Westfield, Western Australia@AndyB_Aussiered having problems with my 50/20 HFC NBN since I connected it on Optus. What’s the alternative to NBN I can use in my area (6149).
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Tax Guy (@tax_oz) reported from Westfield, Western Australia@greg_new_farm @GrayConnolly Its not bad for an older somewhat outdated venue. How many games you been to an OPtus?
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The Bell Tower Times (@BellTowerTimes) reported from Westfield, Western Australia"Optus oval" it's Perth Stadium round here you stupid, antiquated boor
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Prince of Broome (@PrinceofBroome) reported from Westfield, Western Australia**** sakes mate why cant they get swan draught on tap at optus. its not rock science. listen to the people.
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Victor Yong #StaySafe 🇦🇺 (@BigV2011WCE) reported from Westfield, Western AustraliaCarlton played at Telstra Dome in 2007 with Optus as their sponsor on their guernsey so no problem at all with Optus Stadium for the GF
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Victor Yong (@BigV2011WCE) reported from Westfield, Western Australia@smfcmike tear up the deal and renegotiate with Optus Sport + commercial FTA network
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Andy (@imandings) reported from Westfield, Western Australia@Optus Attempted a reinstall and still having problems.
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Scott Bailey (@ScottBaileyAAP) reported from Westfield, Western AustraliaForget Melbourne’s pitch problems. The @BLACKCAPS players are struggling to get their team vehicles access into the Optus Stadium carpark. #AUSvNZ
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Gavin Wright (@GavinWright70) reported from Westfield, Western Australia‘I hope not. I do not want to go to Perth. I don’t like Mark McGowan, I hate playing at Optus.’ Steve O’Keefe on playing in Perth this summer If this quote is correct I will never go and watch @stevesmith49 or any team he is involved in ever again @CricketAus @WACA_Cricket
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Victor Yong (@BigV2011WCE) reported from Westfield, Western Australia@AndyB_Aussiered Spark NZ are suffering the same problems we experienced during the Football World Cup with Optus Sport last year
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Sarah (@sezlloydy) reported from Westfield, Western Australia@RDSampson_25 As much as Optus is great, will never take the mantle of ten WACA IMO for cricket
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Hugo (@Chilka_) reportedI wanted to apply but I'm sorry the UX is ridiculously bad. @Optus just give an email i can reach and send all the info and my cv bc I'aint gonna talk to this damn bot and wait 5 seconds each time i put an info. It took me 1 min just to fill my basic account info.
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Girls Talk Football (@GirlsTalkFootyy) reportedI thought it was Optus, my bad
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Juan Calderon (@JuanCal41039133) reported@optus_help @Optus @choiceaustralia How a 1-month travel phone plan in Australia turned into 22 months of charges I can’t cancel. I bought a 1-month travel phone plan in June 2024. Never used it again and now nearly two years later, I’m still being charged monthly and they still don’t let me cancel. I have already attempted to resolve this through normal customer support channels and need assistance escalating this issue. Today I experienced what may be the worst customer service of my life. I recently noticed a charge from Optus on my credit card. At first I didn’t even recognize the company. After digging through my statements, I discovered I’ve been charged every month since June 2024. That’s 22 months of charges. Then it hit me… Optus is the phone service I purchased while visiting Australia in June 2024. It was supposed to be temporary service for a one-month holiday. I left Australia after 1 month. The service continued charging. Now before anyone says “you probably just forgot to cancel”… I actually tried to cancel it back in 2024, two months after returning home, when I noticed the charges on my credit card and no longer was using the service. And the exact same thing happened then that happened again today. Today I contacted Optus through their online chat. The agent asked me to verify my identity. I provided: • My full name • My date of birth • My email used to open the account • My service/account number All information I found by digging through my old emails from when I opened the service in June 2024. Despite providing all of this, they said they could only verify my identity by sending a text message to the Australian phone number associated with the account. The problem? That phone number was attached to a temporary phone I bought for a one-month holiday almost two years ago. I obviously no longer have that phone. The chat agent then told me I had to call customer service. So I called — internationally — from the other side of the planet. A very expensive call I might add. After answering all the same verification questions again, the result was exactly the same, but now with the additional bill of paying for the international phone call. They said they could not access or cancel the account because they could only verify me through a text message to a phone number I no longer have. Their final suggestion? Visit an Optus store in person. That suggestion obviously isn’t possible since I live on the other side of the world and was only in Australia for a short visit. So here I am. Charged for 22 months of a service I used for 1 month, despite trying to cancel it both in 2024 and again today in 2026. Yes, I could block the payment through my credit card. And I will if I have to. But after more than 50 years on this planet, I’ve never had to do that because a company made it literally impossible to cancel a service. I have traveled to over 80 countries across 6 continents and have purchased temporary phone service in nearly all of them. I have never experienced a situation where it was literally impossible to cancel a service. I’m hoping someone from the Optus social support team can help escalate this so it can finally be resolved. Since I attempted to cancel this service back in 2024 shortly after returning home, I’m hoping Optus can review the charges from that point onward and consider a refund for the months the service was no longer being used. I’m confident a review of the account history will confirm my earlier cancellation attempt. Ideally: • Cancel the account • Refund the charges from when I first attempted to cancel in 2024 • Refund my customer service call that I made today I’m hoping Optus can resolve this directly, as my preference is always to work with a company before considering any formal consumer complaint options. If this cannot be resolved through Optus support, my next step will be to seek guidance from the Telecommunications Industry Ombudsman, since I have already attempted multiple times to cancel this service. Timeline • June 2024 – Purchased temporary Optus phone service while visiting Australia • August 2024 – First attempted cancellation after returning home • March 2026 – Attempted cancellation again via chat and international phone call • Result – Unable to cancel because verification requires a text to a phone number from a temporary travel phone I no longer have If someone from the Optus team can help resolve this, I would truly appreciate it. If not, I may need to share this experience more broadly so other travelers understand the unsatisfactory customer service that your company is providing tourists visiting Australia. I’m hoping it doesn’t come to that and that someone from Optus can help resolve this quickly. Thank you in advance for your assistance. If someone from Optus can assist, I’m happy to provide account details via DM.
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John F. Kennedy Jr (@Real_John_F_KJr) reportedPfizer and CBDC (Central Bank Digital Currency) rollout. In short, Gladys Berejiklian who was found guilty of corruption, was installed in Optus as a puppet to create the hack in 2022 and outage in 2023 in order to pushout digital id and CBDC for offline payments according to
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Ash Footy TV (@AshFootyTV) reportedWest Coast Eagles v Sydney Swans The Eagles are flying high after an Adelaide Oval thriller. Now they host the 4th-placed Swans at Optus Stadium! #afleaglesswans
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wazza_gc (@WazzaGc) reported@SkyNewsAust @OMGTheMess Didn't have the guts to attend the Optus inquiry, because "she wasn't obligated". Kind of like Albanese saying "we weren't asked" on the Hormuz help. Doing the right thing just doesn't come natural for Labor.
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Perla (@P__WalleyXx) reported@Optus hi, feel like i lost my pre paid number because i was unable to recharge during this help?
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Rocco Dimase (@resadude) reported@JezMans @Telstra @Optus It's #WhackAMole, shut one down another pops up.
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Ang (@tracksuitpant) reportedLawerence if you get us some diesel I will continue to overlook what an abysmally **** mobile & internet service provider Optus is.
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Icanhaveaopinion (@whateveryeahnah) reported@Optus @Telstra @AlboMP ******* peace of ****, ******* useless ******* telecommunications. ******* piece of **** ******* useless ********* who make decisions on this ******* ****. Little wonder businesses are going out of ******* business and no one wants to ******* invest