Optus outages and service status in Treeby, Western Australia
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- Optus generated 0 outage signals in the last 24 hours around Treeby, including 0 direct reports.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Treeby, Western Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Treeby, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Optus Issues Reports Near Treeby, Western Australia
Latest outage, problems and issue reports in Treeby and nearby locations:
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Victor Yong #StaySafe 🇦🇺 (@BigV2011WCE) reported from Westfield, Western AustraliaCarlton played at Telstra Dome in 2007 with Optus as their sponsor on their guernsey so no problem at all with Optus Stadium for the GF
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Lainie (@lainieaquietoz) reported from Westfield, Western Australia@Mellie747 @rogueytwinkles I'm an ex customer so no account. I was with Virgin before Optus took them over. Guess I'll just have to wait
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SkyeTheKhristmas (@skyetheknumpty) reported from Westfield, Western AustraliaYo when I was leaving work I saw the optus store was closed but had two customers signing up for a phone and its now 40 MINUTES PAST CLOSING AND THE CUSTOMERS ONLY JUST LEFT. Poor optus guys!
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ᗰIᑕᕼᗩEᒪ ᗷᖇOᑕK - ᖴIᒪᒪᑌᗰ ᑕᖇITIᑕ 🎥 (@IEOKIITI1) reported from Westfield, Western Australiano matter how poor the #giants tonight, they’re assured of not being the worst team to grace optus stadium this week with the cadbury #wallabies playing sunday…
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northy84 (@norfee84) reported from Westfield, Western Australia@OptusSport @OptusSport @Optus wtf is going on I’m constantly having to switch channels due to streaming issues had to cast from my phone 2nd game I’ve watched and had same issues with the wolves game
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Fiat Multipla 🤌 (@smatt1616) reported from Westfield, Western Australia@Frank_theTank78 Yeah... Wtf...I've only managed to get Optus to do that
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Victor #StaySafe 🇦🇺 (@BigV2011WCE) reported from Westfield, Western AustraliaEagles down by 22 points to win by 4 at Optus
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Scott Bailey (@ScottBaileyAAP) reported from Westfield, Western AustraliaForget Melbourne’s pitch problems. The @BLACKCAPS players are struggling to get their team vehicles access into the Optus Stadium carpark. #AUSvNZ
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Tara Wright (@benthien_tara) reported from Westfield, Western Australia@prairiegirl0028 Optus is like that right at the top. All open and freezing from the wind. Glad I'm down closer to the action now. Not sure we'll remain dry tomorrow night though in new seats. Unless of course it doesn't rain.
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Matthew #AtHomeYouMustStay Murphy (@MattM_78) reported from Westfield, Western Australia@greg4hire @Optus I had a few issues whereby callers couldn't hear me and I had to put phone on loud speaker. Otherwise all ok.
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Lainie (@lainieaquietoz) reported from Westfield, Western Australia@ianbfarquhar @shamathahaven And why when I haven't been a customer with Optus for 3 years do they still have my details and now so does someone else
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diwakar (@diwakar909) reported from Westfield, Western Australia@Optus calling their customer care is an hour job. It’s so difficult to reach #optusfails
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Sarah (@sezlloydy) reported from Westfield, Western Australia@alby_fares Thanks Albs! Need to find out from Optus stadium as well if they can support that. I'm sure they can
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Sarah (@sezlloydy) reported from Westfield, Western Australia@lkmaher33 You're right they have, 25 years ago. Has changed in that time. Did you see the crowd at the Origin last year? Was the largest ever crowd at Optus prior to the Bledisloe cup game. Also had 44k for the NRL double header last year at Optus. Not bad for an AFL state
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Dilli Gurung (@MukhyaDilli) reported from Westfield, Western Australia@dodo hi there, is dodo customer affected by Optus cyber attack?
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Oliver Peterson (@oliverpeterson) reported from Westfield, Western AustraliaFortress Optus Staidum. Australia has never lost a test here.
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Glenn Craig (@turfbrush1) reported from Westfield, Western Australia@Russell_Woolf @Telstra @NBN_Australia My sister had a problem with her modem, same time as us, Optus had a new one there the next day
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Victor Yong (@BigV2011WCE) reported from Westfield, Western Australia@GrayConnolly Optus potentially getting the Rugby is no big deal for me as I watch the EPL, UCL and UEL on the service
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Steven Gough (@StevenGough27) reported from Westfield, Western AustraliaAll finals need to be played at @OptusStadium It promotes elite football. Lions have been awful the last few weeks and then bang, The Optus Effect.
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Victor Yong (@BigV2011WCE) reported from Westfield, Western Australia@AndyB_Aussiered How do I get Optus Sport via satellite in a metropolitan area. I’m looking at the service now. The TIO said there is no alternatives to NBN here in my premises and I’m not happy when I heard this news
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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MrNelli (@MrNe11i) reported@ben_mummery @gooneritis @TheFootyFeed Tell us you only started watching football yesterday without telling us. Arsenal have the most VAR errors since VAR was introduced Fact and even on Optus
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ACCAN (@ACCAN_AU) reportedAnother #TripleZero failure has been reported. @newscomauHQ reported a nationwide Optus #outage yesterday where calls to 000 did not connect. Australians should not have to accept “intermittent issues” as normal. We need enforceable reliability standards and better regulation.
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Pommie_Ollie (@ollierafc) reported@Optus Swear down you’re the only company that goes before the public holiday and not after. No wonder people are queuing up to leave
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SydneyCityTV (@SydneyCityTV) reported@gerardmmkl Are News Corp possibly nervous that Foxtel may lose the NRL rights? Because I'm quite sure that people will follow the NRL to Stan or whichever other streaming service the coverage may end up at instead, just as there was a kind of exodus from Optus to Foxtel about 25 years ago.
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Juan Calderon (@JuanCal41039133) reported@optus_help @Optus @choiceaustralia How a 1-month travel phone plan in Australia turned into 22 months of charges I can’t cancel. I bought a 1-month travel phone plan in June 2024. Never used it again and now nearly two years later, I’m still being charged monthly and they still don’t let me cancel. I have already attempted to resolve this through normal customer support channels and need assistance escalating this issue. Today I experienced what may be the worst customer service of my life. I recently noticed a charge from Optus on my credit card. At first I didn’t even recognize the company. After digging through my statements, I discovered I’ve been charged every month since June 2024. That’s 22 months of charges. Then it hit me… Optus is the phone service I purchased while visiting Australia in June 2024. It was supposed to be temporary service for a one-month holiday. I left Australia after 1 month. The service continued charging. Now before anyone says “you probably just forgot to cancel”… I actually tried to cancel it back in 2024, two months after returning home, when I noticed the charges on my credit card and no longer was using the service. And the exact same thing happened then that happened again today. Today I contacted Optus through their online chat. The agent asked me to verify my identity. I provided: • My full name • My date of birth • My email used to open the account • My service/account number All information I found by digging through my old emails from when I opened the service in June 2024. Despite providing all of this, they said they could only verify my identity by sending a text message to the Australian phone number associated with the account. The problem? That phone number was attached to a temporary phone I bought for a one-month holiday almost two years ago. I obviously no longer have that phone. The chat agent then told me I had to call customer service. So I called — internationally — from the other side of the planet. A very expensive call I might add. After answering all the same verification questions again, the result was exactly the same, but now with the additional bill of paying for the international phone call. They said they could not access or cancel the account because they could only verify me through a text message to a phone number I no longer have. Their final suggestion? Visit an Optus store in person. That suggestion obviously isn’t possible since I live on the other side of the world and was only in Australia for a short visit. So here I am. Charged for 22 months of a service I used for 1 month, despite trying to cancel it both in 2024 and again today in 2026. Yes, I could block the payment through my credit card. And I will if I have to. But after more than 50 years on this planet, I’ve never had to do that because a company made it literally impossible to cancel a service. I have traveled to over 80 countries across 6 continents and have purchased temporary phone service in nearly all of them. I have never experienced a situation where it was literally impossible to cancel a service. I’m hoping someone from the Optus social support team can help escalate this so it can finally be resolved. Since I attempted to cancel this service back in 2024 shortly after returning home, I’m hoping Optus can review the charges from that point onward and consider a refund for the months the service was no longer being used. I’m confident a review of the account history will confirm my earlier cancellation attempt. Ideally: • Cancel the account • Refund the charges from when I first attempted to cancel in 2024 • Refund my customer service call that I made today I’m hoping Optus can resolve this directly, as my preference is always to work with a company before considering any formal consumer complaint options. If this cannot be resolved through Optus support, my next step will be to seek guidance from the Telecommunications Industry Ombudsman, since I have already attempted multiple times to cancel this service. Timeline • June 2024 – Purchased temporary Optus phone service while visiting Australia • August 2024 – First attempted cancellation after returning home • March 2026 – Attempted cancellation again via chat and international phone call • Result – Unable to cancel because verification requires a text to a phone number from a temporary travel phone I no longer have If someone from the Optus team can help resolve this, I would truly appreciate it. If not, I may need to share this experience more broadly so other travelers understand the unsatisfactory customer service that your company is providing tourists visiting Australia. I’m hoping it doesn’t come to that and that someone from Optus can help resolve this quickly. Thank you in advance for your assistance. If someone from Optus can assist, I’m happy to provide account details via DM.
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Jono (@jonokik) reportedQuestion for the internet, why is Optus Stadium is such bad knick? #AFLFreoBlues
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Defiant right (@RightDefia2794) reportedOptus has a **** network
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Dave Jones (@eevblog) reported@asphotos Science isn't going to help when the system is clogged because the NBN is down and many thousands of people are trying to find workarounds. Telstra in the park has collapsed, and Optus is struggling.
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Runyonesque (@Runyonesque3) reportedDon’t subscribe to @Optus the signal is total shite 🤬
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Paolo M (@PaoloMalicse) reported@Optus @optus_help 3rd day no NBN internet, so why do I pay $100 a month for no service? Superloop and Starlink looking very appealing right now. Maybe time for me to switch?