Optus

Optus Outage Report in Currumbin, Gold Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Currumbin, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Currumbin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Currumbin, Gold Coast, State of Queensland 04/25/2024 08:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Currumbin, State of Queensland

Latest outage, problems and issue reports in Currumbin and nearby locations:

  • madamcyn cynthia dammerer (@madamcyn) reported from Gold Coast, State of Queensland

    Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬

  • JakeyXVI Jake Adam (@JakeyXVI) reported from Gold Coast, State of Queensland

    My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

  • MattWebberWrite Matt Webber (@MattWebberWrite) reported from Gold Coast, State of Queensland

    @Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

  • troyhunt Troy Hunt (@troyhunt) reported from Gold Coast, State of Queensland

    A radio host asked me if the gov can fix this. How? Make hacking illegal? Penalise companies for breaches? There are definitely areas they can influence (better regulation around data retention and identify verification in the @Optus case), but it doesn’t “fix” the problem.

  • raybisschop Ray Bisschop (@raybisschop) reported from Gold Coast, State of Queensland

    @Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

  • magpies59 @magpies59 (@magpies59) reported from Gold Coast, State of Queensland

    Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬

  • karenandrewsmp Karen Andrews MP (@karenandrewsmp) reported from Gold Coast, State of Queensland

    Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious

  • MattWebberWrite Matt Webber (@MattWebberWrite) reported from Gold Coast, State of Queensland

    @Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Having a good 4G 4 level optus signal nerang today this morning 9am

  • HollySubritzky Holly Subritzky (@HollySubritzky) reported from Gold Coast, State of Queensland

    @Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

  • WestCoastEagles West Coast Eagles (@WestCoastEagles) reported from Gold Coast, State of Queensland

    “I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • missiapa missiapa (@missiapa) reported from Gold Coast, State of Queensland

    @Optus what is happening with your connections on the Gold Coast today. Very slow internet. Trouble opening pages. 😕

  • realfitzy1971 Michael Fitzgerald (@realfitzy1971) reported from Gold Coast, State of Queensland

    @Optus Don’t do it, it’s rubbish and the service is appalling.

  • rejsbasnet yas boo (@rejsbasnet) reported from Gold Coast, State of Queensland

    **** is wrong with optus ko ******* service smh

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • MichaeldeSoet Michael de Soet (@MichaeldeSoet) reported

    Why is Optus so ****. So many delays.

  • voltagex Adam ♿ (@voltagex) reported

    There is no requirement for an eSIM to be "downloaded" via an app - they could provide the same data on a web page and I'd be up and running already (although my Optus service is still active, so no?)

  • jobsts 01101010 01101111 01100010 01110011 01110100 (@jobsts) reported

    @masericha The double (flat) cable is Telstra Landline, the round cable is Optus HFC - both useless. This looks more like "some guy" (speak non telstra/optus) pulled them down and tight them to the pole.

  • aoc_wen k (@aoc_wen) reported

    @Optus I requested a prepaid sim activation more than 24 hours ago and it's still "processing". I'm already an Optus customer so why is the phone number transferral taking so long? I'm unable to use 2FA to log on to accounts which I need to access. What am I meant to do now?

  • TommyCarullo Tom Carullo 🇦🇺🇺🇸🇮🇹 (@TommyCarullo) reported

    @AhmadHa26681127 What was great about was that it didn’t matter where they played, Optus or MCG either team could win any given game and they were great games. I think the underdog probably won 7/9 games they played 2018-21. Good ****.

  • TonyIKnow Tony (@TonyIKnow) reported

    How are poor people supposed to watch sport these days? Kayo: $25 p/month Optus: $15 p/month Stan: $30 p/month (rip off) You can't be what you can't see. How are kids from lower socio-economic backgrounds supposed to aim for greatness? #auspol

  • AFCLach_ Lachie (@AFCLach_) reported

    @StanSportFC We want it on Optus sport not this crap

  • petelist Peter List (@petelist) reported

    @mylesdavies @Optus We're not massive internet users, but have been happy with iinet for years. Recently switched to a cheaper faster WiFi broadband after it taking a month for NBN (not iinet) to fix an issue.

  • bikebird Ann Richardson (@bikebird) reported

    @Optus over a week now ...no service 😤

  • happyboydanny Danny T. (@happyboydanny) reported

    Oh no! My first day of online studies and Optus NBN and mobile internet are not working 🥴🥴🥴 @Optus