Optus Outage Report in Currumbin, Gold Coast, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Currumbin, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Currumbin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Currumbin, Gold Coast, State of Queensland
The most recent Optus outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
Internet | |
| Gold Coast |
Phone | |
| Gold Coast |
Phone | |
| Gold Coast |
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| Gold Coast |
Phone | |
| Gold Coast |
Community Discussion
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Optus Issues Reports Near Currumbin, State of Queensland
Latest outage, problems and issue reports in Currumbin and nearby locations:
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
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yas boo
(@rejsbasnet) reported
from
Gold Coast, State of Queensland
**** is wrong with optus ko ******* service smh
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Having a good 4G 4 level optus signal nerang today this morning 9am
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Jake Adam
(@JakeyXVI) reported
from
Gold Coast, State of Queensland
My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
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cynthia dammerer
(@madamcyn) reported
from
Gold Coast, State of Queensland
Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious
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West Coast Eagles
(@WestCoastEagles) reported
from
Gold Coast, State of Queensland
“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui
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@magpies59
(@magpies59) reported
from
Gold Coast, State of Queensland
Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
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Troy Hunt
(@troyhunt) reported
from
Gold Coast, State of Queensland
A radio host asked me if the gov can fix this. How? Make hacking illegal? Penalise companies for breaches? There are definitely areas they can influence (better regulation around data retention and identify verification in the @Optus case), but it doesn’t “fix” the problem.
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
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missiapa
(@missiapa) reported
from
Gold Coast, State of Queensland
@Optus what is happening with your connections on the Gold Coast today. Very slow internet. Trouble opening pages. 😕
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Michael Fitzgerald
(@realfitzy1971) reported
from
Gold Coast, State of Queensland
@Optus Don’t do it, it’s rubbish and the service is appalling.
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Ray Bisschop
(@raybisschop) reported
from
Gold Coast, State of Queensland
@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
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Karen Andrews MP
(@karenandrewsmp) reported
from
Gold Coast, State of Queensland
Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Tracy
(@TracyBsays) reported
@_pcttt @amaysimAU @Optus Do the outage check that Optus replied to my tweet with. Seems they are doing some work to towers around me. Could be the same for you
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Baz
(@bazmorgan_) reported
Explain @Optus why I haven’t had service for 40+ hours absolutely ridiculous
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jay cee
(@jaycee53195200) reported
@lauralovesPWD Hey @lauralovesPWD how is the Optus NBN down your way?? On top of the hill is pure rubbish
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Phil
(@Phil951064631) reported
@Optus 24 March I closed my account, I was then charged incorrectly (which was refunded). Despite logging a complaint 2 April I have been incorrectly been charged again, can someone please help me resolve this?
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Tracy
(@TracyBsays) reported
@Optus Thank you but I’m actually with @amaysim, I just know they use the Optus network which is why I asked both
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Matt Cowgill
(@MattCowgill) reported
@SHamiltonian @thmcmahon @ryanbedwards Yeah - I'm with Belong. It's a Telstra subsidiary, but is way cheaper. It's on the Telstra network - I got waaaaaay better coverage when I switched Optus -> Belong.
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Pamela Dempster
(@pamelaruth27) reported
@Optus I want to speak to someone on the phone! We don’t know what the issue is. Rang Optus 4 times. Given a non existing phone number and disconnected twice. Appalling service. We need our internet urgently for work and accessing documents. Why is there no technical support after 5pm?
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😈😈😈😈 Profanity Jane
(@Bluestocking_a) reported
@optus Whoever Robert in your sales team might be, he needs some training on how to engage customers without escalating them via your messaging service.
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Roy Kravat
(@roykravat) reported
@Optus so instead of fixing a mobile diverting to voicemail you have instead diverted that mobile to mine. After 5 hrs with online chat yesterday this is how you have solved my problem. Now on phone with 3rd person who just transfers me to another dept. you can to better #Optus.
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Maria
(@MariaCo84657274) reported
@Optus has the worst service. I have a payment plan. I made the payments, today my service got cancel and the service customer doesn’t work. Good one