Optus Outage in Currumbin, Gold Coast, State of Queensland

My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

Having a good 4G 4 level optus signal nerang today this morning 9am

@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!

Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344

Phoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus

@BreakfastNews During oldful beging era of mobile phones, they was equipped with voicemail, I certainly detest technology that converting voicemail to text alot people are have unverified message if it any correct, ws great Optus surepage provided (demised) simular paging service operator typed

3G area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

3g area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

3g area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

@Telstra It wasn’t tech services I was taking to It was your costumer service team which makes it even sadder 😞. I have all my phones through @Telstra but I’m sure @Optus would love my business but I’m try to stay loyal.

@Optus They seemed to fixed that page since then; it be uncertain that chat page be working if website operatable of website failure, also I've got some good ideas that I can feedback later on. access to optus help phone number should be displayed on your chat page too.

@up_and_away149 @Foxtel @Optus Go to a supervisor. If no luck the ombudsman. Can't charge you for a service you can't use.

@Optus Thanks Zachary, I had tried that but the service is so poor that page can’t load properly and even throws up google map errors because of such. I already IM’d Optus earlier with details but no reply.

Hey @Optus @optusbusiness your entire network is in freefall here on the Gold Coast? Been bad for days. ADSL as upstream provider also a mess. I pay my bills so would like the service. #optus

@beaver_willy @Optus @Astrokerrie Lots of important information missing here, doesn't sound right, the plan wont make any difference to the reception so lease plan or not isn't the issue! What type of phone is it? Have you had a sim replacement? What plan are you on?

@Optus internet, both fixed (not NBN) & mobile, in 2170 is not working correctly Everything takes forever to load or drops out; incl. 📱💻🎮📺🎞& #Optus fetchbox Has been like this since we had no internet at all on Thursday afternoon... #SOS

@csgo_bunny @Optus Yeah, still never gonna go with Telstra, when they can't even install a simple phone line when it's been booked in, yet still want to charge you for a service you don't have because they clicked it as 'on' in their system...

@clean_FN @CaqnsSZN @xOptus @Centrickz @GthotshotY oooo shiittt, he just called you out. Caqns wanna see your nut! but you also sent your nut to Optus which is pretty bad tooo soooooooo...

@Optus I can't believe that there is yet another outage right now. I just checked with your customer service team and there is no expected resolution time. I'm very disappointed

Using my 4G to let @Optus know how crap there internet is !

@csgo_bunny @Optus **** U OPTUS I WAS PLAYING LEAGUE

@csgo_bunny @Optus Its fine! Apparently they are fixing shit in our area. Been saying same shit for 10 years

Issue resolved after talking to optus technician on live chat.

@BubbleMan_oOO @wendoureeswans @JustDoGood3 I am with an Optus reseller and I received Clive crap. Also one from PHON telling me to back coal.

@tall_reid @StationeryStyle @Optus Here too. And it's still ongoing, tonight's @Optus coverage is the worst so far. Trying to watch a film on @SBSOnDemand, I get about 3 seconds of streaming, then 20-30 seconds of buffering. At this rate this 1hr 50min film is going to take me hours to get through. 😠