Optus

Optus Outage Report in Mont Colah, Hornsby Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Mont Colah, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mont Colah and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Mont Colah, Hornsby Shire, State of New South Wales 02/11/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mont Colah, Hornsby Shire, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney TV
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Mont Colah, State of New South Wales

Latest outage, problems and issue reports in Mont Colah and nearby locations:

  • danielphippsaus Daniel Phipps (@danielphippsaus) reported from Sydney, State of New South Wales

    @Optus Yes I have as well done quite in-depth troubleshooting. Speeds are terrible.

  • atmokineticist Sidney Transport (@atmokineticist) reported from Sydney, State of New South Wales

    @Optus for the second time in as many weeks, can you please respond to my DM about an outage.

  • MissCari Carina (@MissCari) reported from Sydney, State of New South Wales

    Just signed up to #Optus. Receive product, need help installing/starting up said product. On phone placed on hold for an HOUR and a HALF only to be told there's no one who can help me and to hang up. App doesn't open up past pending screen. Not a good first impression here.

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    @leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.

  • DinakarNamburi Dinakar Namburi (@DinakarNamburi) reported from Sydney, State of New South Wales

    @Optus is a pain. Your internet sucks! I have been so patient all these days but today I gave up! #Optus #MobileBroadband

  • PeterPolites Παναγι🔮τι Πολίτης (@PeterPolites) reported from Sydney, State of New South Wales

    @Gh_habo @LawyerAdamHouda @Optus My broadband down for 10 days

  • nawaz_shahh Nawaz Shah (@nawaz_shahh) reported from Sydney, State of New South Wales

    @LawyerAdamHouda @Optus Just they need to earn money no more good service left in @Optus

  • FreelyVivacious Malinda Gray (@FreelyVivacious) reported from Sydney, State of New South Wales

    @Optus every second of my calls keep failing. I have full service, I don’t understand what is happening.

  • RealDomRomeo Stand & Deliver! (@RealDomRomeo) reported from Sydney, State of New South Wales

    @adambspencer See, when I was with optus it’d be a few times every hour. Now, I understand, the system is under duress; even in our house, there’s six people viewing, streaming listening. But it’s not as bad now as it used to be. (With Aussie Broadband now.)

  • danielphippsaus Daniel Phipps (@danielphippsaus) reported from Sydney, State of New South Wales

    @Optus Speed retuned to normal today, so it was an Optus issue.

  • skylxrksays SKYLXRK’s at least a C+! (@skylxrksays) reported from Sydney, State of New South Wales

    @joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.

  • s3_gunzel Ben Cousins (@s3_gunzel) reported from Sydney, State of New South Wales

    The @optus live chat experience is far and above the worst I’ve ever dealt with. I just want to activate a SIM card for pity sake.

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    @sdomsta @Optus The irony was in my setup I couldn’t even login to the Telstra app - was stuck in some loop were I basically couldn’t do anything other than wait on the phone for hours.

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    @s3_gunzel @Optus Think it's closed temporarily due to staffing issues with their call centre being overwhelmed atm

  • JohnByName Illmatic (@JohnByName) reported from Sydney, State of New South Wales

    NBN outage in Stanmore NSW @Optus

  • ConZ0503 ConZ (@ConZ0503) reported from Sydney, State of New South Wales

    @Optus hoping you can help me... My NBN service has stopped working and I can’t make phones calls. Tried calling but the message says you can not answer my call today. Can you please DM me to help

  • MikeyAnania Mikey (@MikeyAnania) reported from Sydney, State of New South Wales

    @Optus get your tech support together.... not taking calls so directed to chat. Message chat and still waiting 15mins for a response to anything

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.

  • mrbolano Patrick Boland (@mrbolano) reported from Sydney, State of New South Wales

    @Optus our cable service is down in Marrickville. Can’t get onto the help line and two people trying to work from home with two kids trying to school from home! Help!

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @MicrophoneJock @Optus Wrong @telstra has no support put in place.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • uren_gary gary Uren🌈 (@uren_gary) reported

    @RavenZech2 @RBLei98 @Optus And Optus heave a sigh of relief ….not their problem any more eh

  • jayystanlee WorldWideNews (@jayystanlee) reported

    OPTUS...i ask wheres gladys? this is becoming a very bad look

  • JU4NMEND0Z4 Juan ▪️◾◼️⬛ (@JU4NMEND0Z4) reported

    We can do better than using metaphors for data like "oil and sand." I offer a few thoughts and touch on the Optus breach of 10 million customer records. Even good old Sir Francis Bacon gets a mention!

  • felft Felft (@felft) reported

    So it turns out that @Optus are a totally crap company. Who knew (apart from anyone who's dealt with them)!!!

  • celebrate246 celebrate246 (@celebrate246) reported

    @9NewsAUS @Optus Why should customers have to contact optus and wait hours. Optus should be going out of their way to help customers that are affected.

  • sandyg_co Bestbuds 😷🇺🇦 (@sandyg_co) reported

    @Optus @RunnerSA18 Optus now trying to save a buck by finding ways to down play the fact that over 10 million people had their ID’s breached but hey don’t worry they only got half of the ID document. What a business model you have. No care for customers just the mighty dollar.

  • TerryThetitter Terry (@TerryThetitter) reported

    @karenandrewsmp It’s quite simple. Mandatory service level agreements. For every piece of PI leaked at financial penalty applies. Name $20, addresses $20 etc. 10,0000,000 people details leaked 6-7 pieces of PI x $20 would have Optus up for around $1.4 billion.

  • John_V_Young John Young (@John_V_Young) reported

    @MarkTregonning We have not been with Optus ever as a direct customer but were with Virgin Mobile to May 2009. Similarly received SMS stating Licence number has been breached. How long do they really need to hold data for? #OptusDataBreach

  • atcbiz Mark Edwards 💉x4 (@atcbiz) reported

    @BamTennie @Optus Seriously you should contact customer service and tell them this cost you money and you want a credit on your bill.

  • Wesley33691142 @Bloody old gamer (@Wesley33691142) reported

    Optus calling their problem a cyberattack leaves the impression that they are the victim. Crap, leaving the back door open forever then complaing about being robbed is Neglegence. So if you use a company that will not accept responsibility is only your fault. Leave now .