Optus

Optus Outage Report in Mont Colah, Hornsby Shire, State of New South Wales

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Mont Colah, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mont Colah and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Mont Colah, Hornsby Shire, State of New South Wales 01/15/2025 01:45

January 15: Problems at Optus

Optus is having issues since 01:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mont Colah, Hornsby Shire, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Mont Colah, State of New South Wales

Latest outage, problems and issue reports in Mont Colah and nearby locations:

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @BigKev67 @vipinbjain Interestingly, Rose Bowl, Bellerive and WACA / Optus are the three venues with poor Test crowds, although Gabba has had some poor crowds of late as well. #savsInd #INDvsSA

  • EICostheta Reg Boyle (@EICostheta) reported from Sydney, State of New South Wales

    @SaveOurForests_ That Victorian brown coal power station was owned by carpetbagging French. Should NEVER have been built and none of those Elect suppliers say where they're based. Optus is Singapore. Telstra did no one any favours.

  • eastuto Eugene of Astuto 🤔 (@eastuto) reported from Sydney, State of New South Wales

    They even said that they had the wrong birth date on the system for that account. Now today internet slows down to Alphalink level dial up speed. 👋👋👋 Well done @Optus on making 20 yr long customers feel special.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @cenaniangzebi @Optus @Mondyboy The full signal but no connectivity is an iOS 13 bug. The only fix I’ve found is to reboot the phone.

  • p_terg 🔥₽๎ᝤᶒя ᶢ ᶃเ𐤄𐤄ᦳ𐌏ᠡ💧 (@p_terg) reported from Sydney, State of New South Wales

    Nope. Call dropped out at Eveleigh. One of them is trying again. I hope this one is with Optus bc their service is crap beteeen here and Homebush.

  • vanwaitsy Angela 🔰🔰🔰 (@vanwaitsy) reported from Sydney, State of New South Wales

    @YorkieRed_Jojo I watched the match...never miss one....but I'm with Optus and any BBC or sky sports clips are licensed here. I haven't seen the reverse angle 😭

  • officialdanek Danèk (@officialdanek) reported from Sydney, State of New South Wales

    So I don’t know whose at fault, but my data is on but works like 5% of the time. Even turn my phone off for a bit and back on won’t help! @Apple @Optus

  • MikePearsall93 Mike Pearsall (@MikePearsall93) reported from Sydney, State of New South Wales

    @juzzyjuuice @Optus As bad as Optus is I reckon they're the best of a horrible bunch. Just tried a different co for internet and went crawling back to them cause they were that shite.

  • hitinman Just Davo (@hitinman) reported from Sydney, State of New South Wales

    Using Aussie Broadband now but it is #NBN that is the problem. Never had any dramas with Optus HFC cable

  • eastuto Eugene of Astuto 🤔 (@eastuto) reported from Sydney, State of New South Wales

    So how's this for next level bad customer service. @Optus sends a warning notice that services will be restricted of we don't pay $270. Never seen the account number. Wife was on phone every day last week. They couldn't say what it related to. Couldnt provide copy of a bill.

  • antonposa Anton Posa (@antonposa) reported from Sydney, State of New South Wales

    @AttilaBalassa It's quite a responsibility to get it right. Optus has the EPL over here but they do a pretty decent job. Still sucks when you're paying for Foxtel though and can't get some of the best sport.

  • maxymedia Scott Maxworthy (@maxymedia) reported from Sydney, State of New South Wales

    Come on @Optus our broadband has been down now for over three hours!!! 🤯

  • SarahHurc Sarah Hurcombe (@SarahHurc) reported from Sydney, State of New South Wales

    Honestly @Optus we have had the worst customer experience @TwoTalesCafe with you the last few weeks + particularly the last few days - your failure to take responsibility + resolve this has been shocking to experience. It’s always been someone else’s fault within the organisation

  • Maserazif ماسيراظيف (@Maserazif) reported from Sydney, State of New South Wales

    $41 for 105gb of data is insane. Only Optus can do it. Malaysian Telco companies could never

  • Jess_ms Jess (@Jess_ms) reported from Sydney, State of New South Wales

    @Optus cutting off all internet with zero notification of NBN cutover date and 1 hour later chat people zero help. Only work from home and studying for masters online. Ombudsman tomorrow, yet again.

  • laurenjcapelin Lauren Capelin ⚡️ (@laurenjcapelin) reported from Sydney, State of New South Wales

    @annie_parker @slace @Telstra It’s so bullshit. Optus just as bad and it takes up to 48 hrs for it to let you know you’ve hit your limits. In this real time world that is criminal I reckon.

  • SarahHurc Sarah Hurcombe (@SarahHurc) reported from Sydney, State of New South Wales

    Terrible mistake from @Optus - they made us @TwoTalesCafe switch to NBN last week and changed our number without telling us and we’ve only just found out - really crappy stuff for a long weekend when people will call us to find out if we’re open!!!! Sort it out @Optus

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @cenaniangzebi @Optus @Mondyboy This happened to me on Vodafone during beta testing. On iOS 12 I had so much trouble with Telstra’s network going deaf I moved to Vodafone and it has been fine apart from some beta issues.

  • maxymedia Scott Maxworthy (@maxymedia) reported from Sydney, State of New South Wales

    @Optus Hi, was back an hour or so after post but has been on & off over the last few days. Whatever your techs are doing is very frustrating for us poor customers.

  • camozspurs Cameron Whyte (@camozspurs) reported from Sydney, State of New South Wales

    @Kezzacarpenter @Optus Yes but it’s working ok now they have there own NBN support team and you get a case manager so not as bad as I thought

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Mrsaint2342 Mrsaint234 (@Mrsaint2342) reported

    @Optus @AssassinWolf456 Fix your **** god

  • Armaron1 Armaron (@Armaron1) reported

    @Optus yeah a modem restart usually fixes it. Also currently having my connection monitored by a senior tech from you guys because also having random disconnect issues. They will call me tomorrow since I don't have access to a mobile. I'll mention the upload issues.

  • DamoSC Damo (@DamoSC) reported

    @Clarkeyy23 @JBarney1994 Never been to a stadium with decent phone reception. Even Optus Stadium's reception is a bit crap, and I'm with Optus!

  • estherrui_ エスタ (@estherrui_) reported

    When you are using the very very very slow @Optus WiFi and video stops every 3s #Probablynotagoodfriday

  • AssassinWolf456 Mr. Patato Head (@AssassinWolf456) reported

    @Optus fix your ****.

  • GinoCella Gino Cella (@GinoCella) reported

    @Optus your 5g constantly drops out, your online assistance is abbismal I wonder if I paid for my service as cosinstantly as your service if it would be ok. $100 says you will respond to your social media faster than you will my message on your app.

  • daegyyu m 🕸 (@daegyyu) reported

    MY DATA BETTER NOT FAIL ME NOW I WILL SUE U OPTUS #호시_믹스테잎_스파이더_6시 #HOSHI_Spider_6PM #스파이더_호시_내려온다 @pledis_17

  • Crewcial2 Crewcial (@Crewcial2) reported

    @Telstra This has cost me too much time and work. @Optus has been so helpful and easy to communicate with. @Telstra is so out of touch. Too busy patting yourselves on the back and advertising service you don't actually live up too

  • marmynmarmy *Marmy* (@marmynmarmy) reported

    Hey @Optus is it true that ALL NBN customers of yours are experiencing outages? I was just advised this via online chat yet when I check on your website there is nothing listed as an issue. What do we have to do to get internet at our new premises????

  • IslCompAU IslandComputersAU (@IslCompAU) reported

    @Optus I'm trying to set up a customer's email in Windows 10 Mail but it won't accept the secure settings I use for all other email services. So what are your secure IMAP settings again?