Optus Outage Report in Mont Colah, Hornsby Shire, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Mont Colah, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mont Colah and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (42%)
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Phone (32%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (8%)
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TV (2%)
Live Outage Map Near Mont Colah, Hornsby Shire, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Wi-fi | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Total Blackout |
Community Discussion
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Optus Issues Reports Near Mont Colah, State of New South Wales
Latest outage, problems and issue reports in Mont Colah and nearby locations:
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Michelle Ferguson
(@fergmich) reported
from
Central Coast, State of New South Wales
@Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.
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Stinger881
(@stinger881) reported
from
Sydney, State of New South Wales
@Optus @RunnerSA18 Why did you not encrypt the customer data table in Teradata? Kelly Bayer Rosmarin is not fit to be CEO. Her track record with the Banking Royal commission at CBA proves she is absolutely incompetent, along with Ian Narev!
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Iaen Cordell
(@IaenCordell) reported
from
Sydney, State of New South Wales
@send2mc @trevorlong Yes, I also am having Optus email issues. No point ringing up as the lines are already blocked up with people worried about the data breach, remember don’t shoot the messenger even if they are in a OS call centre.
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Chris Jack
(@chrisjackis) reported
from
Sydney, State of New South Wales
If laughable that @PeterDutton_MP suggests the #OptusDataBreach is a problem for the government. It’s an Optus issue about a breach in Optus customer data. Let Optus sort things out and investigate first. #auspol
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Lucia
(@lfsleigh) reported
from
Sydney, State of New South Wales
In the last week or so, I’ve been getting 4-5 spam calls per day. Previously they happened once a month or so. Wonder if it’s got to do with me being an Optus customer and their massive data breach… which I’m still waiting to hear if I’m a part of
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@craigthomler @stilgherrian If I understand it right it’s an Optus CUSTOMER human error or an Optus EMPLOYEE human error. Either way, it’s an Optus company problem and responsibility.
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Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵
(@GT_AUS) reported
from
Sydney, State of New South Wales
@CaraMia200 @strangerous10 Has any @Optus customer on here received any direct communication from them yet?
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Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵
(@GT_AUS) reported
from
Sydney, State of New South Wales
@wyvernsrose @sassycarrie From my years with them, dropped a few years ago, I have zero confidence Optus has any idea at all the extent of the hack. Utterly incompetent at customer service, technical support, the lot.👎😡🤬
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Barbara Elkins
(@BZElkie) reported
from
Central Coast, State of New South Wales
@janine_hendry Cancel contracts with Optus? Urgent enough?
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Ben Ross
(@BJssoR) reported
from
Sydney, State of New South Wales
@empressbat @trevorlong @Optus I can’t wait to leave them to be honest. Worst of days when they cancelled manual payment on hills
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Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
@hammocklyfe @Optus I’m a current customer. But might not be by the end of the day.
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Sir Darryl Adams
(@FlyOpineMonkey) reported
from
Sydney, State of New South Wales
@AbstractCode @NewtonMark @Optus To be fair, they have a female CEO to issue apologies and polish the **** the board and company have created.
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Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@Optus I have tried to call your call centre re the hack to see if my info being a former customer and my mum's account still being an active customer was compromised but your call centre is closed. This shouldn't be the case and a dedicated team/number should be available 24/7
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Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
Current & former Optus customers have had their data stolen. It begs the question, why does Optus keep former customer’s data? #optusfail
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My Name Is Christian.
(@NoNotChris) reported
from
Sydney, State of New South Wales
Seriously Optus?! WTF!
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Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@Optus Yes I get that but it does state on your FAQ's regarding the situation to call and that's the issue - you can't which is absolutely poor performance. Can you confirm when contact will occur as in how many days or weeks till I potentially find out being a former customer?
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Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵
(@GT_AUS) reported
from
Sydney, State of New South Wales
@RichardKGrump Couple of IT peeps on RN just a moment ago. Of opinion real internal system problems given what Optus has said. 🤔 Real = should NOT have happened as a result of poor system/s.
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Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
@southwin28 @Optus I’m still waiting but have discovered Vodafone has a better offer. If Optus wants to keep me as a customer they will now have to match Vodafone
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Margaret Williams
(@MimiBlueMtns) reported
from
Sydney, State of New South Wales
Who else has problems receiving netcodes via SMS due to little or no mobile coverage in your area? Frustrating. #Optus #BlueMountains
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Rebecca gillmore
(@Rebeccagillmor4) reported
from
Sydney, State of New South Wales
Not sure whats happening or the phone Tower work in my area but I have been having some problems my 5g has been out for hour or less for 4 nights now... #optus
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Alpaca Capital
(@Alpaca_Capital) reported
Where is private infrastructure on valuation? AustralianSuper paid 38x EBITDA for a 70% stake in Optus’ tower network, although I have a sneaking suspicion the real multiple is +40x. Noting revenue structure is different from typical towerco, big price. $DBRG $AMT $CCI $SBAC
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BecPee
(@becpee) reported
@Optus tried the old off/on trick, was good for about 3 minutes and now it’s broken, please send help #SOS #brokeninternet
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Naomi M
(@NaomiM05270367) reported
@Optus Thanks but no thanks. I really am over this game. Every couple of months I spend 2-3 hours of my life "trouble shooting" with Optus Customer service.
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voicingviews
(@voicingviews1) reported
@Optus If it is no longer an option, remove the page and spare the frustration of your customers. I say again, poor customer focus.
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Onarabul Madem
(@EsterJayyy) reported
Optus needs to do better! You’d think after an entire week of upgrades and no service things would improve but it’s the same If not worse. I pay monthly bills for no reason. Just donating data and vibes. 🤮🤮🤮
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eng_rose
(@eng_rose76) reported
@NaomiM05270367 @Optus Most frustrating is when they disconnect the internet saying that we need to upgrade to NBN and actually your address is not even NBN ready!! We had now faced it twice and it’s a horrible feeling when you have a Kid sound year-12 VCE.
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Naomi M
(@NaomiM05270367) reported
@Optus @eng_rose76 But 9 times out of 10 your network outages are in contradiction to what is actually happening.I have had constant drop outs all day.
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Louise Hodgetts 🦊
(@LouiBean) reported
Power outage and @optus barely seems to be working for me to hot spot my phone. What a super fun time to be working from home 🤯🤪
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Gareth Williams
(@garethw51) reported
@Optus honestly the worst customer experience of any major service provider! Seriously, sort it out!
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Alpaca Capital
(@Alpaca_Capital) reported
@valley_llama Biggest customer is also the minority shareholder — need to improve tenancy ratios to effectuate revenue increases if not building out new towers. Plenty of competition coming up with pretty much everyone selling off their towercos (Telstra, TGP, and Optus) plus existing players