Optus

Optus Outage Report in Mont Colah, Hornsby Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Mont Colah, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mont Colah and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Mont Colah, Hornsby Shire, State of New South Wales 03/12/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mont Colah, Hornsby Shire, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney, Clareville and Central Coast.

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City Problem Type Report Time
AustraliaSydney Total Blackout
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Wi-fi
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Mont Colah, State of New South Wales

Latest outage, problems and issue reports in Mont Colah and nearby locations:

  • paloappie Chelsea Feltham (@paloappie) reported from Sydney, State of New South Wales

    @Optus I need some help from someone who isn’t totally incompetent. I’ve been without internet for a couple of weeks now and I’m getting the run around from your call centres once again (this seems to be a regular occurrence) and I’m about ready to make a complaint to the TIO

  • aussiepomm aussiepomm (@aussiepomm) reported from Galston, State of New South Wales

    So - @NBN_Australia cut off home phone when attempting to install but can’t complete job, and now @Optus have cancelled my ADSL account. Neither are particularly helping (blaming each other) so I guess it’s the Telecommunications Industry Ombudsman to assist! Been a horrid 24hrs

  • VickswFett Vicksw (@VickswFett) reported from Sydney, State of New South Wales

    @Optus canceled (without my consent) my previous contract with unlimited internet and the way the solve the problem was forcing their new plans with limited data at home. Internet services in Australia are the worst I’ve seen. 😪

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds

  • rtyule Ryan T Yule (@rtyule) reported from Sydney, State of New South Wales

    @wwos can you please **** these Wagner and Optus commercials off please. #ashes2019 #Ashes19 #ashes

  • DemonicVel Vel (@DemonicVel) reported from Sydney, State of New South Wales

    @LurkingWolfox @hendikins Depending on how plans shape up next year might switch to optus. I have 0 issues with the Telstra network, and you couldnt pay me to ever use Vodafone again as their coverage in the train to work is useless.

  • paloappie Chelsea Feltham (@paloappie) reported from Sydney, State of New South Wales

    After two weeks of no internet with @Optus due to “back end issues” with my relocation, I was told it could be a further 21 days to get connected. I cancelled my service. 30 mins after submitting the form on the @Aussie_BB website, my NBN was connected. Customer service folks!

  • MikePearsall93 Mike Pearsall (@MikePearsall93) reported from Sydney, State of New South Wales

    Compare this to @Optus taking 6 weeks and four different plans to move my internet service 3 doors down in the same street. 😒

  • imJoskii Mike Joskii (@imJoskii) reported from Sydney, State of New South Wales

    Still having connection issues but noticed Optus are doing upgrades to my area, which explains it. Could be good to go as soon as this weekend or as far as mid-Sept. Can likely still stream Judgement.

  • trickyricky_12 RickyV (@trickyricky_12) reported from Sydney, State of New South Wales

    **** @Optus I'm not caving in 🤪

  • EICostheta Reg Boyle (@EICostheta) reported from Sydney, State of New South Wales

    @myknittingwool @Auspol So many. Even my own mobile Optus network module for when the NBN crashes. These adds even overide the mute. I'm pretty sure its Google selling ad space.

  • Stevenqoz Steven Quilty (@Stevenqoz) reported from Sydney, State of New South Wales

    @DeanRosario We did pay $130 a month Foxtel, now get Optus EPL, get Netflix thru a daughters login, Stan with Optus and Kayo thru my son’s second log in. Upshot we threatened to bin Foxtel and now get it for $39. Selfish but was so happy when Foxtel had all EPL. Optus very good now👍

  • _SarahMcPhee Sarah McPhee (@_SarahMcPhee) reported from Sydney, State of New South Wales

    When you've been an @Optus customer for more than a decade but their credit team denies your new phone request because you have a QLD licence and live in Sydney. Waste of a day.

  • nuenp Newbie_I_Am (@nuenp) reported from Sydney, State of New South Wales

    Tonight marks another @Telstra #fail. Simple request to port a no. over and it has taken a week to do! Then I find out the the issue is from @Telstra end #WTF. Moving my services to @Optus #incompetent #telstrafail

  • superman2144 2144Superman (@superman2144) reported from Sydney, State of New South Wales

    @Optus @networkoutage why is my nbn not working at Cumberland Rd, Auburn 2144 ...

  • skylxrksays SKYLXRK (@skylxrksays) reported from Sydney, State of New South Wales

    Another day another NBN outage... and right as I got home. Pleeeease don’t let this turn into an ongoing saga like it was with Optus HFC 🙃

  • rtyule Ryan T Yule (@rtyule) reported from Sydney, State of New South Wales

    @wwos would you kindly **** these Wagner and Optus commercials off. #ashes2019 #Ashes19

  • BoultR 💧RichardB ActiveCitizen (@BoultR) reported from Sydney, State of New South Wales

    @geoff_wales Was with Amaysim. Good service, great price But, Optus transmission just doesn't work in my new apartment! So had to say goodbye to Amaysim, reluctantly.

  • scott_thewspot Scott (@scott_thewspot) reported from Sydney, State of New South Wales

    @zyzzyvamedia @adam_turner @Optus I never call optus for support, I've fixed all my issues via their twitter.

  • BeauGiles Beau 🏳️‍🌈 (@BeauGiles) reported from Sydney, State of New South Wales

    @zacorytaylor I just moved to Vodafone today, $45 for 50GB Considered Optus, but new plans are awful compared to a few weeks back (since Telstra played their cards, now the others are moving too)

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jhillywilliam Lily William (@jhillywilliam) reported

    @carlyfindlay @Aussie_BB had similar struggles with Optus, more so their internet services (let alone an agent told us that 1mbps DL speed is a within normal tolerance 😡..) we are so glad we switched to @Aussie_BB last July! Apart from amazing speed, the outage notification they sent really helps too!

  • kurisubrooks Kurisu (@kurisubrooks) reported

    I got so mad at Telstra being down (for the 80 millionth time this year so far) that I really stormed down to the mall and opened an account with Optus lmao

  • andy_toke Andy **** (@andy_toke) reported

    @Optus I keep getting false credit enquires from Optus on my credit report. I’ve tried calling but keep getting diverted to different departments. Please help me resolve ASAP

  • rhys282_ llorhys (@rhys282_) reported

    @ALeague_Villa Seeing as tho, @danielricciardo is sponsored by Optus, and that Foxtel will soon lose the rights to simulcast the sky sports UK coverage of Formula One, wouldn't be surprised to see Optus turn it down

  • DPxrker Dylxn Pxrker (@DPxrker) reported

    @Optus oi fix Ur füçkïñg NBN connection in Revesby. I can’t even report the issue if I don’t know the log in. It’s under my dads name, but he’s to lazy to do śhït about it. Fox your śhït.

  • Pritpalsingh01 Pritpal Singh (@Pritpalsingh01) reported

    @Optus I've spent 2 hrs trying to upgrade, subject to me being able to login to the online portal...still not fixed, after numerous calls. I get told to call again as our "systems" are down.

  • akuck Amit K (@akuck) reported

    experiencing slow internet & frequent drop outs on @NBN_Australia connection with @Optus. Optus rep tells me “that's an unknown Network issue with the NBN FTTC connection in NSW affecting all the customers connected”. Neither optus or nbn have outage on their network status page

  • DPxrker Dylxn Pxrker (@DPxrker) reported

    @timzoggs @Optus I’m glad I’m not the only one running into issues, I just wanted to stream but with an upload speed of 0.02 mb and a download speed of 20-13mb it’s kinda impossible

  • timcarabott Tim Carabott (@timcarabott) reported

    @Optus Thanks very much to your sales team for selling me a NBN 100mbps/40mbps plan upgrade that technical support is now telling me doesn't exist and your maximum upload speed is 20mbps....so I'm paying for what exactly? How is it Optus manage to stuff up everything so bad?

  • blastoise36 William Wong (@blastoise36) reported

    @DPxrker @timzoggs @Optus Mortdale here. Same issue. Ridiculously high ping and latency spikes tonight.