Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 12/14/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Kiama, State of New South Wales

    Normal service resumed thanks @Optus

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • CavillJyckel Jyckel C (@CavillJyckel) reported from Wollongong, State of New South Wales

    @EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Pineapple_Tours Pineapple tours (@Pineapple_Tours) reported

    @Telstra If Telstra spent less time tweeting and more time looking after their customers this wouldn’t be an issue. Posted from my Optus phone because I have no internet or Telstra Support.

  • nickbrne Nick (@nickbrne) reported

    @supermario200 @Optus @PatronusPig It's because they need to preserve their public image They don't care about the service, just their profit margins And if they don't respond to the ones that make them look bad it gets even worse We literally had to delay a cancer patients treatment because of them

  • NadaDeCat Nada Zenith DeCat (@NadaDeCat) reported

    @Optus unfortunately, it's been reported many times and they say there are no issues when there obviously is. how are flagship phones - android and iphone and ipad AND the wireless modems dropping off in signals?

  • robaltoex Robert Langton (@robaltoex) reported

    @JamesPearceLFC Commentary is awful here on optus begging for the penalty and it continues through the game it was f****** obvious

  • Optus Optus (@Optus) reported

    @NadaDeCat Have you checked that your My Optus App is running the latest version? I'd recommend deleting the app and reinstalling it. Then log back on and try again. If you're having trouble replying back to your Case Manager, send us a DM so we can have this followed up - Nard

  • neilgore Neil Gore (@neilgore) reported

    @Optus v poor customer experience.. Have a 100gb plan but in the middle of Melbourne (Burwood) couldn't get coverage for quite some time. Messaging team was a waste of 30 mins and can't get through the voice team. Could some please DM me?

  • adonismuir Matthew Pugsley Muir (@adonismuir) reported

    @Optus Just need you to fix the issue that’s clearly at your end. Be great to know for sure that this specific issue is being worked on.

  • jithupk jithesh pk (@jithupk) reported

    @millerpete @Apple @Optus Same here I ordered on 2nd November. Still Optus customer case not giving any ETA

  • NerdCoreJm Saitama Sensei (@NerdCoreJm) reported

    can optus like during this merry season, get their **** together for like just one month. Constant drop outs and contant dc's. it would be nice to watch videos in 2020 not 2004

  • Covers1 Johnny C (@Covers1) reported

    @10NewsFirstPER @aristway27 Cant we put them all inside Optus stadium, give them a **** load of guns and let them go at it - then hang the last one for murder!