Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 11/17/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Kiama, State of New South Wales

    Normal service resumed thanks @Optus

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @HarroMusic @teamdaley @nlarkin_photo Apologies for any inconvenience this may have caused. We're aware that customers are facing troubles accessing their service on the Optus network. Karitk

  • Optus Optus (@Optus) reported

    @teamdaley @nlarkin_photo Apologies for any inconvenience this may have caused. We're aware that customers are facing troubles accessing their service on the Optus network. Kartik

  • thelahdeda Nic (@thelahdeda) reported

    @optus your support is abysmal. It is like pulling your own teeth out to get to the bottom of an issue. Well done.

  • MarkPlackett1 🌱💧Mark Plackett ♻ (@MarkPlackett1) reported

    @optus WHY should I keep my unlisted landline on? I get unsolicited span calls on it EVERY damn day you don't have report number or traceback number to call, pretty useless in my view

  • tomascl tom🅰️scl🇨🇱🌳🇭🇲 (@tomascl) reported

    @Optus It says that several towers are not working in the area

  • Optus Optus (@Optus) reported

    @asafebet_ Hi Bel, we’re aware of an issue with receiving calls and messages impacting some Optus customers. We are working to restore services as a priority. We do apologise for the inconvenience caused and appreciate your patience in the meantime -Gabby

  • PeteMac007 Pete Mac (@PeteMac007) reported

    Ever since @GladysB went to @Optus , service levels have gone through the floor! Seems Optus forget a lot of things these days.. like an updated address! Ordered two phones and @Optus manage to send the phones to different addresses!

  • Optus Optus (@Optus) reported

    @BluntandCentre Hi there, we’re aware of an issue with mobile services impacting some Optus customers. We are working to restore services as a priority. We do apologise for the inconvenience caused and appreciate your patience in the meantime -Gabby

  • Karenannie_k Karen Kaiser #ForDanmark 🇩🇰🇩🇰 (@Karenannie_k) reported

    Optus is working for me now thank god i never got rid of my vodafone number have it incase something like this happens again

  • owen_minogue Owen Minogue (@owen_minogue) reported from Melbourne, State of Victoria

    @Optus went into your Nothcote store today for assistance and was told my particular photo ID proof of age card is no longer a valid for of ID and they couldn’t assist me with an upgrade of service even though I’ve been a customer for years!