Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 02/09/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (21%)

    Phone (21%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cleveland, Wollongong, State of New South Wales

The most recent Optus outage reports came from the following cities: Wollongong.

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City Problem Type Report Time
AustraliaWollongong Phone
AustraliaWollongong E-mail
AustraliaWollongong Phone
AustraliaWollongong Phone
AustraliaWollongong Internet
AustraliaWollongong Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Kiama, State of New South Wales

    Normal service resumed thanks @Optus

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • CavillJyckel Jyckel C (@CavillJyckel) reported from Wollongong, State of New South Wales

    @EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • wrhollingsworth William (@wrhollingsworth) reported

    @Optus I have dealt with your support service before it was a total dead end. I'm not going to bother again.

  • shaneanza Shane Stapleton (@shaneanza) reported

    FYI for those affected by the #optushack @Optus offered a 12-month Equifax Protect subscription for credit reporting to those affected but failed to tell you in the email that the code they supplied for this expired in December 2022. If you haven't redeemed this too bad.

  • lyng62 Lyn (aka The Tractor 🚜) (@lyng62) reported from Sydney, State of New South Wales

    @Optus call centre staff are immeasurably incompetent it took three phone calls in order to cancel a service for a house I’m moving out of Not that difficult you would think. Gave them a date - 1st Feb It was cancelled within two minutes now I have no Internet…

  • wrhollingsworth William (@wrhollingsworth) reported

    @Optus I check your network status page whenever the daily dropouts happen. It always says no reported issues.

  • RaymondMadden13 Ray Madden (@RaymondMadden13) reported

    @janine_hendry I spent about 5 hours with optus and samsung yesterday trying to get a real person, not a chat bot, to help me, got there in the end, but lord I was frazzled ...sigh

  • CeriCat Ceri Cat (@CeriCat) reported

    @mmdts @chompie1337 Ask Optus and Medibank customers about that. They personally may have never used a computer or smartphone, but the businesses do.

  • josh_laycock Josh (@josh_laycock) reported

    @Law_Girl_ I hated Telstra from back in the 2000’s because of their **** adsl and customer service. I avoided them for 20 years. Decided to try their 5G. Pretty average coverage. After the behaviour of their CEO I’m heading back to Optus. And to think Telstra was once a government entity.

  • bronteny Bronte Snorus (@bronteny) reported

    @Scutty 100%, Thought it was b/c I am a Medibank + Optus customer. I'm now ruthless. Don't know the no. + no mesg = block number.

  • sebconn Sebastian Cobb (@sebconn) reported

    Optus gave customers that were compromised in their breach access to 1 year of My Equifax with lets you get credit reports and has an identity tracker. Honestly it's absolute garbage. It gives me alerts about when my email address has been compromised, but provides zero context

  • shaneanza Shane Stapleton (@shaneanza) reported

    FYI for those affected by the #optushack @Optus offered a 12-month Equifax Protect subscription for credit reporting to those affected but failed to tell you in the email that the code they supplied for this expired in December 2023. If you haven't redeemed this too bad.