Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 12/29/2025 10:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • wends1958 WendyS (@wends1958) reported from Castlemaine, State of Victoria

    @helphelpandhelp It's the fact that Optus KEPT all the personal info, even of ex-customers. WTF were they doing with licence and passport numbers well after the 100 point check had been done. WHY?

  • nirowark Sperheoven Krispies (@nirowark) reported

    @Karina_Melbs My personal info is all over the Dark Web but at least Optus still have their ****** service so that makes me warm and gooey on the inside.

  • Me1011Just prada11 (@Me1011Just) reported

    @optus’s response to the data breach shows that they don’t have an adequate disaster recovery plan. It’s been 4 days and they still don’t know which data of which customer is impacted . #kellybayerrosmarin and #markpotter need to resign !

  • 19Salvo Salv (@19Salvo) reported

    @robbiefushu @abcnews @Optus Good luck, Optus have the worst customer service in the industry there will be not a sole that is competent in this space that could call let alone would call to do anything. Fancy having a cyber attack and not having the right controls to keep customers details safe

  • VMBugsy Brog (@VMBugsy) reported

    @mitchostheleo Optus cops the bill. And they don't get to charge a single customer one red cent until they make good on this.

  • SeaTomdee Tomasdee (@SeaTomdee) reported

    @Optus @RunnerSA18 Why do you retain old customer data and not delete it - at least sensitive data like ID?

  • margare05106690 Margaret (@margare05106690) reported

    @ToMyPirateShip 9 News reporting that Optus said today that the files containing sensitive customer information will be sold on the 'dark web' if a $1.53 million ransom is not paid within a week.

  • governorgaz The Governor (@governorgaz) reported

    @Ollie_Bun @Optus I can confirm all your personal info was leaked to me. And boy do you have some **** to hide I’m selling it to the highest bidder.

  • alexanderdanilo Alex Danilo (@alexanderdanilo) reported

    Oh great, just got email from Optus telling me my info was part of their data breach. Sigh. Lock everything down!

  • tomkavanaqh Tom Kavanagh ☁️ (@tomkavanaqh) reported

    This is an authenticated request using my Optus login and I'm not able to access other customer data but it's still disappointing to see PII returned regardless.