Optus Outage Report in Cleveland, Wollongong, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Cleveland, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Cleveland, Wollongong, State of New South Wales
The most recent Optus outage reports came from the following cities: Wollongong.
| City | Problem Type | Report Time |
|---|---|---|
 Wollongong |
Phone | |
| Wollongong |
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| Wollongong |
Phone | |
| Wollongong |
Phone | |
| Wollongong |
Internet | |
| Wollongong |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Cleveland, State of New South Wales
Latest outage, problems and issue reports in Cleveland and nearby locations:
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.
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Pete Nowakowski
(@petenowakowski) reported
from
Wollongong, State of New South Wales
@kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.
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Thought Patrol
(@Thought_Patrol) reported
from
Kiama, State of New South Wales
Normal service resumed thanks @Optus
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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Pete Nowakowski
(@petenowakowski) reported
from
Wollongong, State of New South Wales
@DanielNigro76 Yep. Parents house connected to Optus network.
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John Roach
(@cambuslangtrain) reported
from
Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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💧🌱pragmaticleftie 🏴🇮🇪💔
(@roseannebyrne) reported
from
Kiama, State of New South Wales
@LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Dwight Walker
(@dwightwalker) reported
found @optus is so heavily into marketing spin that they forget the core business of customer data so squander it quickly and are totally unprepared to handle the debacle of #databreach - their main site is still just a glitzy marketing vehicle with little help for victims
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Feral Hermit. I still wear a mask.
(@greg_kennedy10) reported
Just had a scam call on my mobile. So many things told me it was a scam ... 1 - Was from "NBN Cyber Security Department". 2 - was a listed mobile number. 3 - Indian guy said my Optus account was compromised. 1 - NBN never call customers direct. 2 - They wouldn't call from a ..
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Esther Peel
(@Peel5Esther) reported
@nadinevoncohen Absolutely outrageous news. Heads must roll. Customers must be fully reimbursed. What about the time customers are spending to fix the problem due to Optus' negligence. Time is money. People have to work to pay their exorbitant mortgages.
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Dwight Walker
(@dwightwalker) reported
found @optus used live customer data instead of dummy data to test their unauthenticated API which they then forgot to make authenticated so 3 months later they worked out they should shut it when it was hacked - totally useless company - no auditing re #security #databreach
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💧LNP Have Gone🐀 🦜💉💉💉
(@suthernx) reported
@Optus Is it just me or are other people having trouble accessing optus email?
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Baz
(@bazmorganzx) reported
lol @optus you have to be the worst ******* provider why do I never get service
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sammykins
(@thesammykins) reported
Every single interaction with @Telstra customer service has been fantastic and nobody has tried to invalidate my identity like @Optus had been previously. I’m glad I’ve officially ported over after some chaos the past 3 weeks!
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Giraffe Magician
(@magician_gin) reported
@tonyparish @Optus The new customer service retention technique. Ignore them until they go to @Telstra - problem solve
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Giraffe Magician
(@magician_gin) reported
@w3b3d1g1 @Optus 11hrs is cute. I waited 24hrs and the person only double down on apology and how sorry they are but did not help me cancel my service. I am now planning my camping trip next 2 weeks at an optus store. hoping Kathmandu have some nice yellow tents
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Sue Reid
(@susanr1111) reported
@deniseshrivell LNP Government legislation in 2018 part of the police state they they were creating. Although it says they have to keep it for 2 years, Optus seems to never delete the details!