Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 02/11/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cleveland, Wollongong, State of New South Wales

The most recent Optus outage reports came from the following cities: Wollongong.

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City Problem Type Report Time
AustraliaWollongong Phone
AustraliaWollongong E-mail
AustraliaWollongong Phone
AustraliaWollongong Phone
AustraliaWollongong Internet
AustraliaWollongong Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Kiama, State of New South Wales

    Normal service resumed thanks @Optus

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidTopp David Topp (@DavidTopp) reported

    @LukePGavin Richmond were never the same again after the grand final venue ceased being Brisbane and Melbourne never the same again when the GF didn’t return to Perth. Start lobbying now Dees fans for a return to Optus in 2023!

  • TassieBooks Bookaholic (@TassieBooks) reported

    @MoarToast @Optus I got an email yesterday saying "as a former customer". I have a current phone service with them...

  • m_angel_uy Angel Uy 😇 🚢 (@m_angel_uy) reported

    @JennyVVVVVV @Jeremy_Kirk I asked Optus through their chat support over the weekend and got confirmation.

  • TheMaskedUnit The Masked Unit (@TheMaskedUnit) reported

    @AustinDocherty @MoarToast @Optus Yep, I had a 4G broadband account for a bit before we got the NBN about 3 years ago, and that's the only Optus service I've ever had - not a current customer 🤬

  • TaemNRoses 🌸🌸🌸 (@TaemNRoses) reported

    Mum got the ******* email. Her personal identification with Optus has been compromised and now we're on a ******* mountain of **** having to lock all her ID down,including credit files WHICH WE DON'T EVEN HAVE, cause god knows who or which cyber criminals now have her identity

  • WonderfulDay01 Aust SARS2: 43,820 cases (last week). 220 dead. (@WonderfulDay01) reported

    @Jeremy_Kirk I thinking if Optus was this stupid what about our other major corporations. I am sure the hacker might be on a roll now.

  • MatDoesThings Mat (@MatDoesThings) reported

    @doctormcdougall @themiasandrist @Optus Perhaps they are victims of poor staff retention?

  • SHRIMPMONEYCAP SHRIMPMONEYCAPITAL (@SHRIMPMONEYCAP) reported

    So what happened? "[It's] still under investigation. However, this breach, like most, appears to come down to human error," an Optus insider told the ABC. They apparently opened up their customer identity database to other systems via API, then failed to secure it.

  • BevJohnst Bev (@BevJohnst) reported

    @KoparaFallsKid I received their email this afternoon. But I haven’t been with Optus for over 6 months as their service was lousy. So how current are any of their records?

  • SHRIMPMONEYCAP SHRIMPMONEYCAPITAL (@SHRIMPMONEYCAP) reported

    A couple of days ago news broke that Australia’s second biggest telco #optus exposed the private details of over 9.8m of its current and past customers publicly #OptusHack According to official PR data included in the hack was customer: - Names - Addresses - Dates of birth