Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 12/05/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (11%)

    Phone (11%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Kiama, State of New South Wales

    Normal service resumed thanks @Optus

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • monkeyman69_ Dexq (@monkeyman69_) reported

    @radiusfn The issue is being with Optus to begin with

  • barbara_angus Barbara Angus (@barbara_angus) reported

    @ParamountPlusAU Using chrome cast. Can cast Kayo, Optus sport without problem. Paramount + keeps buffering, pausing and then dropping out. Singularly unimpressed. Oh, and I am using the stream suggested.

  • DrRebeccaO Dr Rebecca Oyomopito (PhD) (@DrRebeccaO) reported

    @Optus It seems my @Optus internet phone connection wasn't properly set up by Optus to leave messages on mobiles using Optus' own network 😳 Not discovered for several years as no one that I knew used Optus. Now 2 people I know but one is leaving Optus for poor coverage.

  • Anna_Cook Anna Cook (@Anna_Cook) reported

    @Optus I can't access my account, your chat service can't help. WTF do I do now?

  • richardmelb05 Richard Edwards (@richardmelb05) reported

    I've been thinking about creating another @gofundme campaign to raise money to get rid of my credit card debt to free up money for our utility bills and needed optus services but my past experience with gofundme has been a bad one

  • koodaniel Daniel Koo (@koodaniel) reported

    hi @Optus I wanted to be your customer, but after calls to three people + a trip to a store to verify my identity, I discovered your IT system, processes and training combined are not enough to get my correct details through (at least) two credit checks.

  • fabszn fab (@fabszn) reported

    Optus has to be the worst internet provider

  • noahio noahio (@noahio) reported

    @Optus eastgarden never help with the enquire, rude people. Ipad purchase 2 weeks ago. They dont replace any device in store hopeless

  • Reegs79 Regan Phelps (@Reegs79) reported

    Is Optus having internet issues again or is it just business as usual? Getting harder to tell the difference.

  • thelittlemelb LaZyart (@thelittlemelb) reported

    4 days still waiting on that call back that's meant to be 78 hrs. Been patient trying to help with this glitch. #vodafoneAU yet again tried my device with #optus modems works fine. @VodafoneAU your new modems look nice but glitches when there is an outage.