Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 01/28/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • CavillJyckel Jyckel C (@CavillJyckel) reported from Wollongong, State of New South Wales

    @EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Kiama, State of New South Wales

    Normal service resumed thanks @Optus

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • AngelaMBarra Angela Barra (@AngelaMBarra) reported

    Once again I'm told by Optus rep that they have to speak to my husband. When I explain that I am authorised and there's a process, this is denied. Meanwhile, hubby is at work & once again I'm home & unable to resolve an NBN issue! @Optus The worst company to deal with!

  • awelder Andrew Elder (@awelder) reported

    @Info_Aus The hostility was to the notion that if you paid for an online service, it wouldn't be on sold, and vice versa. Of course they have it both ways. Optus and Medibank customers didn't think their details would be on sold either

  • brettadam_23 Brett Graham 🌱 (@brettadam_23) reported

    @mariewalsh18 @Ogregator I’m getting Optus and EnergyAustralia telling me to upgrade my security. No. You upgrade your security to protect me as a customer. That’s your job, not mine.

  • BirdieCaringtn BirdieCarrington (@BirdieCaringtn) reported

    @janespeysdogs @Anthony_Klan I agree with the government on this Ransom payment is almost never the right thing to do The breaches should not have happened but Medibank has been far more responsible than Optus since

  • AngelaMBarra Angela Barra (@AngelaMBarra) reported

    It's a bizarre situation @Optus hackers can get my data but as a customer I'm locked out. @SwillNation I don't give a F about Optus sports. This is untenable. Either you find a new provider or I will. Love your wife.

  • Sadeatsad B. (@Sadeatsad) reported

    @Optus Hi. I can't get international calls to work on my phone package and I can't log in to contact customer services. It won't confirm its me and I'm trapped in a loop.

  • diming Diming (@diming) reported

    @Anthony_Klan I’ve been a customer of both actually, quit Optus due to awful service months ago (still sure my data was stolen) and a customer of Medibank still. You, on the other hand, trying lessen the impact of Medibank negligence by pivoting to another hack. Talk about who’s whose PR 🤔

  • Ddel887 Crypto_dingo (@Ddel887) reported

    I'm thinking the great reset may happen with a cyber attack. Australian media are pushing this agenda hard at the moment. First optus hack , then medicare, now banks having trouble with there systems hmmmm. Seems suss.

  • petercave Peter Cave (@petercave) reported

    @Peter_F_Ryan @abcnews @Optus Let’s hope they’ve put aside a pot of money for the swingeing fines they deserve for treating customer’s and ex customer’s privacy with total disregard.

  • ashleighkatexx ash ❤️‍🔥 (@ashleighkatexx) reported

    @kaatieee27 I did see someone say it last time with the Optus stuff. Comments like that don’t help at all