Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 10/18/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • annieb222 AnnieB (@annieb222) reported

    @Optus wifi appears to be down in 2261.

  • aussiemum30 Kylie W 🇦🇺 (@aussiemum30) reported

    @optus I changed modems recently, two things I hate, first my old modem didn't block websites, 2 my new modem has only 2 Ethernet connections but I need 3, as a precaution in case WiFi can't handle multiple devices or some other issue. I only changed modems to save money

  • PatriciaWorldPW PatriciaPW 🏳️‍⚧️ (Check Pinned) (@PatriciaWorldPW) reported

    @Optus something is wrong with the signal where I am as I'm in Sydney (not in like the city or anything) and it's just being really bad. So my question is do you know what is happening?

  • kuxfei loma (@kuxfei) reported

    @MiracleDragon_ PLEASE FOR THE LOVE OF GOD WHY IS OPTUS SO ***??? im suffering send help please

  • alan_jolson alanjolson (@alan_jolson) reported

    ???? OPTUS CUSTOMERS in AUBURN VIC. 🤔👺👎 I have been without my MOB. connected since the 13/6/22 & I am wondering are there ANY OTHERS in the AREA have the SAME problem?? NOT happy JAN!!🤔👺👎👺👎

  • johnsy123aus stephen (@johnsy123aus) reported

    @NBN_Australia so the cabling to my internet is old so the speed on my NBN is at 1.7 MBPS , I’ve been offered another 4g service from optus to bypass these wiring faults , all this money the taxpayer spent on the NBN now it’s not fit for purpose thanks to the LNP

  • MiracleDragon_ Akari ✨🌌 あかり「ENVTuber」 (@MiracleDragon_) reported

    @RedFishAU1 Fttc and my Optus service is still pending in the app

  • stephyounes_lfl Stephanie Younes (@stephyounes_lfl) reported

    @Optus No, it’s disappointing that I’ve received these messages through my Optus thread and I would have completely been scammed if I didn’t see other red flags. Then your support agent kept me on hold for 58 minutes (after telling her the issue, she went to get more info) and me having

  • PatriciaWorldPW PatriciaPW 🏳️‍⚧️ (Check Pinned) (@PatriciaWorldPW) reported

    @Optus Well I would DM you but I'm not at home right now and not with a potentially better signal I do apologise

  • sameOldRick - (@sameOldRick) reported

    @Optus = garbage