Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 12/10/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • amend1982 Andrew (@amend1982) reported

    @GladysB Why does Optus go to third party shady repairers for warranty issues instead of sending it to manufacturer. It seems you are the perfect fit for this dodgy company.

  • tims5025 Tim(S) 🍁🍂🍁🍂 (@tims5025) reported

    @GladysB Your hiring is a valid reason to never use Optus again!

  • PaulOK12320402 Da Stropalopacus (@PaulOK12320402) reported

    @GladysB My Optus broadband is atrocious..constant drop outs ..glad you’re going to fix it

  • tw3nty10 Wugaga (@tw3nty10) reported

    @Optus Can you please explain why an EXISTING NBN customer who wishes to downgrade his/her plan, is FORCED to purchase another modem?

  • rlaxton Richard Laxton (@rlaxton) reported

    @GladysB What merger? TPG and Telstra are entering into a limited equipment sharing agreement! Nice to see that you have maintained your loose grasp on truth as you transition to the private sector. As an @Optus customer myself, I may have to become an ex-customer soon if this goes on.

  • Optus Optus (@Optus) reported

    @br3tto85 Hi there. We haven't had any reports of issues with the website or My Optus app. Make sure you have the latest version of the app installed, and consider deleting and reinstalling it to see if this helps. If not, send us a DM so we can assist further. - Harrison

  • SweatySpaghetto Hudsonhawk (@SweatySpaghetto) reported

    @GladysB Telstra is an Australian company. Who owns Optus ? Support local.

  • MattMarooch Matthew Smith (@MattMarooch) reported

    @GladysB Sorry Gladys but you don't. It was easier and less time consuming for me to cancel my optus broadband account, sign up to Telstra and plug in my new modem than it was for me to change my default email address. I was expected to go to an optus store to do that. Total Fail by Optus

  • lamb123456780 mary lamb (@lamb123456780) reported

    @GladysB How desperate is Optus to give u a job. U screwed us with covid. Do u remember u allowed the rich side to do as they pleased while u locked the rest of us down for months ?? F. you and F. Optus !!

  • yungjabbi Cameron (@yungjabbi) reported

    @GladysB It took 5 minutes to load this tweet on the optus network