Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 03/01/2026 22:15

March 01: Problems at Optus

Optus is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cleveland, Wollongong, State of New South Wales

The most recent Optus outage reports came from the following cities: Wollongong.

Loading map, please wait...
City Problem Type Report Time
AustraliaWollongong Phone
AustraliaWollongong E-mail
AustraliaWollongong Phone
AustraliaWollongong Phone
AustraliaWollongong Internet
AustraliaWollongong Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Aussie_BB Aussie Broadband (@Aussie_BB) reported

    @taylmer Hey Tracie, there are reports that Optus (our provider) is completely down this morning - we are waiting to hear from them what is happening, stand by :) - Lizzie

  • Tr3ggs Tr3ggs 🇦🇺 (@Tr3ggs) reported

    If anyone is looking for a network engineer job, there might be a role available at #Optus soon

  • BeeGee71701522 BeeGee (@BeeGee71701522) reported

    @Optus I’m on hold again for the 4th person to help me sort out 1. relocating 2. Issue with the new phone cover on new phone. Help!

  • subgeometer John O'Driscoll (@subgeometer) reported

    @Optus @bonesooo Is your mobile service ever going to work in Forest Lodge at all? 3km from the Sydney CBD offering data rates of a 64K modem. Woohoo. No regrets that I ditched Optus

  • pangolincovid Its Time (@pangolincovid) reported

    I see the Singaporean company optus has experienced an outage, maybe they should supply Berejiklian with a bigger power supply for all the shredders she has going

  • FenstarDeLuxe Fenstar (@FenstarDeLuxe) reported

    Since February @Optus have been doing work on my local mobile tower to "bring faster network speeds and more reliable service..." The issue is, my phone barely works, I can't make calls if I am not on wifi. I just got an SMS saying they're doing MORE work.

  • b_nazza_aus b_nazza_aus (@b_nazza_aus) reported

    @7NewsPerth @Optus How did we ever survive without them?!?! First world problems are pathetic....

  • OptusNewsRoom Optus News (@OptusNewsRoom) reported

    @Telstra @Optus Thanks for the feedback, Telstra. Our team jumped into action and restoration is already underway as we seek to look after each and every customer. Thankfully, we didn't disconnect an entire state!

  • JoshCarter_ JRC (@JoshCarter_) reported

    @Optus Hi there, is there any resources about work being undertaken at our local tower? I have had intermittent issues for a few months with my 5G home internet but whenever I check the service status map there is works happening. Can I find out when these works might end?

  • uzzyriaz U. (@uzzyriaz) reported

    @7NewsMelbourne @Optus Vodafone network had the problem, fixed now. It wasn’t Optus!