Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 12/31/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • BlueEyedAuzzie Blue Eyed Lady 🌻💙💛🌻 (@BlueEyedAuzzie) reported

    @Optus would love to call you to talk about why ive got no service but yeah.. two days no and cant make a phone call from home. Not in flooded area.. suggestions?????

  • bluemoonmonday SUMMER BLUE (@bluemoonmonday) reported

    @mishyloan @Optus @GladysB Theyre useless...I used to have an actual Australian number in town for optus that used to fix asap ..bright sparks keep sending me messages to a myoptus app that I didn't have and never had 😖 theyre such a ****** company makes sense they'd hire dodgy Gladys

  • TheoneSia1518 Theone (@TheoneSia1518) reported

    @Optus @jezzahbk Hi...I just wanna know if I got internet service still connected...agent may have cancelled it....can you please let me know?

  • pit_matt Matthew (@pit_matt) reported

    @ajl247 @Optus I can confirm I've got this issue also, my partner uses Optus on iPhone I'm Telstra on Android, I only seem to receive short texts but anything over 5 or 6 lines never come through. They show as sent on my partner's phone but I never get them. It is so incredibly frustrating.

  • _call_me_tee_ Ya fav rich Uncle (@_call_me_tee_) reported

    Im tired of people complaining about my network @Optus needs to do better

  • Heels_x heels (@Heels_x) reported

    @Optus by far the WORST customer service and internet service on the planet 10/10 DONT recommend

  • ajl247 Aaron Eugol (@ajl247) reported

    @pit_matt @Optus It's an absolute nightmare. I only discovered there was an issue on Friday night after I received a couple of texts asking why I hadn't replied to the earlier ones.

  • Stahlhut Troy Stahlhut (@Stahlhut) reported

    @daveupho @Optus Having the exact issues :(

  • galaxyedge17 galaxy (@galaxyedge17) reported

    @sondesix Why don't u say optus and Vodafone. Bugandy won't be available till 14th of march. Also it might get delayed due to worst whether conditions.

  • SunSandSmile sun_sand_smile2017 (@SunSandSmile) reported

    @Jabbatron @Telstra I left them and joined Optus no issues since