Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 01/23/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jasonandrade Jason Andrade (@jasonandrade) reported

    Optus security strategy thinking: “Lose 100 account details? Big problem for #Optus to solve” “Lose 1.2m account details? Big problem for Team Australia to solve!” #OptusDataBreach

  • bigbadaboom808 Bigbadaboom808 (@bigbadaboom808) reported

    @Optus @RunnerSA18 I have not been a customer for over 2 years & my personal info was stolen. Why would you hold my personal info when I am no longer a customer. This is absolutely disgusting. No one should ever trust Optus with their info ever again.

  • Michael17668283 Michael (@Michael17668283) reported

    My advice to any Optus customer is change your provider today, change all your credit cards with new cards🤔 and as inconvenient as it may be, change your mobile number🙄 As for passports etc get advice from government agencies 😯😮 It's a major breach & don't waste time🙄🥴🥴

  • charliessay Colleen - #IStandwith UnionThugs (@charliessay) reported

    Sh1t, as a previous Optus customer, I'm one of the lucky ones whose details were hacked. Fck Optus and their inefficiencies. Why do they hold on to my details when I've not been a customer for at least 2 years? Feeling very annoyed.

  • Perthnewshq Perth NewsHQ (@Perthnewshq) reported

    The Australian Federal Police (AFP) is monitoring the dark web amid fears stolen Optus customer data is being sold on internet forums. The telco on Thursday revealed it had been subjected to a massive cyber attack, which has put the data of up to 9.8 million current and for…

  • Stone2541 Annabanna (@Stone2541) reported

    @Optus @RunnerSA18 Hi Optus. I’m amazed at your promptness to reminding me I’m late paying for a service that one of your reps has just recently advised cannot be reliably delivered at my address. Yet somehow I haven’t heard boo about my data. Go you guys, I guess. Another provider is looking good.

  • BernardSheppard Bernard Sheppard (@BernardSheppard) reported

    I had been an Optus customer for nearly 20 years. My ID could have been a 20 year old passport, in which case, expired passport FTW. Or it could have been my licence, in which case I'm ******. @Optus, you need to get your front line staff better equipped to handle this.

  • ReeceTre1 Reece Tre (@ReeceTre1) reported

    @sassycarrie You’re paying for a service that isn’t being delivered. It’s as simple as that - the detail doesn’t matter. A Optus crédit doesn’t cut it, and you are entitled to a refund for you’re entire contract if you go hrd enough with them. Don’t take no for an answer.

  • Moldick1 Musical Theatre Geek (@Moldick1) reported

    @sassycarrie @JaneoOakley @Optus That’s not true You can cancel direct debit at the bank end Go into a branch tomorrow

  • WriterEbony Ebony Oaten🌻she/her 4x 💉🦠🌈🫂💗🕉 (@WriterEbony) reported

    @nameshiv Also, they hackers now apparently have enough data to open accounts in people's names and rack up massive bills. People (maybe even me) will get terrible credit ratings because of an Optus hack, but it's up to me to 'watch out for this'?