Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 02/12/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cleveland, Wollongong, State of New South Wales

The most recent Optus outage reports came from the following cities: Wollongong.

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City Problem Type Report Time
AustraliaWollongong Phone
AustraliaWollongong E-mail
AustraliaWollongong Phone
AustraliaWollongong Phone
AustraliaWollongong Internet
AustraliaWollongong Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • LMT74 Linda Tait (@LMT74) reported

    @Optus clearly out of touch with how critical internet is during #covidlockdown. Just told of 6 day delay due to systems upgrade WTF!!

  • zachyp35 zachyp35 (@zachyp35) reported

    The difference between @Telstra and @Optus … my home internet was down for over 4 days during a lockdown and I had to basically follow up every time myself to see if it would be fixed.. $5 credit. Optus, service is a bit slower than normal, here is $21 credit and a sorry.

  • FaKeNus1 Fa Ke Nus (@FaKeNus1) reported

    @Optus we still dont have nbn connection. its a problem in the area. and my point is your network service status page says "No reported outages in this area." thats a lie. false reporting. fix the page up and get me online.

  • BeachGirlJan The World has gone mad. JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported

    Such bad service from @Optus and @SamsungMobile . I will sort this with the Dept. of Fair Trading then switch to Apple. Done.

  • fluids_guru fluids_guru (@fluids_guru) reported

    @simonhackett @AussieBroadband I'd like faster upload too (I spend all day connected to AWS EC2 boxes). I also need to issue a correction to @alexbhturnbull as I stated years ago that when NBN replaced my 1990s Optus HFC with another HFC I thought I was doomed to 100 Mbs max forever. Apparently not!

  • DrRebeccaO Dr Rebecca Oyomopito (PhD) (@DrRebeccaO) reported

    @Optus Look up the incident number already provided by DM Rule is for verification but incident number verifies making other info superfluous

  • DrRebeccaO Dr Rebecca Oyomopito (PhD) (@DrRebeccaO) reported

    @Optus Why not just fix outstanding problem? It obviously exists and incident number provided. You can verify me from the incident. Just fix it.

  • nicejobbuddy Shaved Koala (@nicejobbuddy) reported

    @Optus hi, is Optus Pay down? I’ve been trying to pay the past two days both online and on the phone and it’s saying that it can’t process although funds are available.

  • kayiro26rod Karen Rodriguez (@kayiro26rod) reported

    Man! What an awful customer service experience with @Optus. Didn’t get to try its internet because from the very first call I regret even think about them!

  • CryptoWombat2 CryptoWombat (@CryptoWombat2) reported

    @7olympics @Optus Do people still watch this crap?