Optus Outage Report in Cleveland, Wollongong, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Cleveland, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (15%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Cleveland, State of New South Wales
Latest outage, problems and issue reports in Cleveland and nearby locations:
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💧🌱pragmaticleftie 🏴🇮🇪💔
(@roseannebyrne) reported
from
Kiama, State of New South Wales
@LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.
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Pete Nowakowski
(@petenowakowski) reported
from
Wollongong, State of New South Wales
@kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.
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Pete Nowakowski
(@petenowakowski) reported
from
Wollongong, State of New South Wales
@DanielNigro76 Yep. Parents house connected to Optus network.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.
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John Roach
(@cambuslangtrain) reported
from
Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Elizabeth Saunders 👩🏼🔬
(@E_R_Saunders) reported
For those playing along at home, the contract that @Optus told me yesterday during business hours that they couldn’t cancel, that they did cancel too late last night but I didn’t have confirmation about but would definitely receive but haven’t yet- I’ve just been told to pick up.
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Ben Cousins
(@s3_gunzel) reported
This isn’t the first time they’ve breached their contract with me. They also silently withdrew the 24x7 Optus One team service over Corona (which I thought was fair enough) but they failed to advise me of that too.
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Overt Realms
(@NotRealms) reported
@tuttiau yeah internet in Australia is just wack, we had roadwork done and they legit cut one of the wires to our entire street making it super spotty our entire street was calling and Telstra said they fixed it remotely, it took 2 weeks for an Optus representative to come down and fix it
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Claude Marais
(@MaraisClaude) reported
@Optus signal sucks. It's fine outside, just don't try to use it inside a building in the #Sydney CBD.
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alekssssss
(@aleeekkz) reported
@eves_xo I just don’t wanna change to Optus then have the same issues with reception 😬😬😬
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Chris
(@Lowry_16) reported
Currently on live chat with @Optus and experiencing the worst excuse for “customer service” I’ve ever encountered. It’s been an hour and a half and I’ve spoken to 4 different people, none of which can resolve my issue, and who just keep hand balling me to the “correct department”
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jade the burger slayer
(@sheslaysburgers) reported
@Optus You have the worst customer service I have ever seen. We paid our bill- money that is YOUR error and you STILL won’t connect our phones. Now my son cannot go to school because his childcare cannot contact me in an emergency. You’re disgusting.
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Laura Lanier
(@lauraalanier) reported
@Optus worse service - waited from 8am to 12 midday for a technician as we moved house and no one came- on phone since 810am and still no joy !! No managers available to talk !! On hold transferred from person to person
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Wayback Bot
(@WaybackBot) reported
Optus to close down case
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mariah carey’d me through
(@tomarild82) reported
@Optus No thanks. We’ve been through this about a dozen times now and no resolution or offer to send out a technician. Currently looking for other providers.