Optus Outage Report in Cleveland, Wollongong, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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Full Outage MapProblems in the last 24 hours in Cleveland, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet
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Phone
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Wi-fi
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E-mail
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Total Blackout
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TV
Live Outage Map Near Cleveland, Wollongong, State of New South Wales
The most recent Optus outage reports came from the following cities: Wollongong.
| City | Problem Type | Report Time |
|---|---|---|
 Wollongong |
Internet | |
| Wollongong |
Phone | |
| Wollongong |
Phone | |
| Wollongong |
Phone | |
| Wollongong |
Phone | |
| Wollongong |
Phone |
Community Discussion
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Optus Issues Reports Near Cleveland, State of New South Wales
Latest outage, problems and issue reports in Cleveland and nearby locations:
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Ben
(@iB3nji) reported
from Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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Pete Nowakowski
(@petenowakowski) reported
from Wollongong, State of New South Wales
@kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.
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Ben
(@iB3nji) reported
from Wollongong, State of New South Wales
@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.
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John Roach
(@cambuslangtrain) reported
from Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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💧🌱pragmaticleftie 🏴🇮🇪💔
(@roseannebyrne) reported
from Kiama, State of New South Wales
@LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.
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Ben
(@iB3nji) reported
from Wollongong, State of New South Wales
@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Donna Ridley
(@MissDRidders) reported
from Brisbane, State of Queensland
@Optus That’s for that - there was a tower outage
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CPG
(@ColourpurpleGal) reported
from Sydney, State of New South Wales
So Twitter @Optus is just as shit as all their other mediums at customer service. Telcos should call it what it is, NON-service.
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Dr Katharina Wolf
(@KatharinaWolf) reported
from Westfield, State of Western Australia
@iiNet And no, the new set up isn’t working. I’ve got hundreds of work deadlines and now not even working internet anymore. Wait time for support is hours - I guess it’s hello @Optus #sooooofedup
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g1nchy 🗨️
(@G1NCHY) reported
from Melbourne, State of Victoria
Hi Optus, where can I send my invoice to Optus for days lost, ADSL was meant to be transferred on the 18th Jan. ADSL connection was activated on 19th Feb. The connection has been running at 2mbs. An Optus technician was booked last week to check the line. They said the issue was
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Dales
(@cjdaly87) reported
from Westfield, State of Western Australia
@Optus @NBN_Australia Day #14 of the NBN service being down. NBN technician visits have been had, concrete has been cut up - still no closer to knowing when my service will be working again! #incompetent #customerservice
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Michael Cartwright
(@nsbeverage) reported
from Sydney, State of New South Wales
@Optus Many time @optus but nothing ever gets fixed. Perhaps stop over subscribing your cable pools and it wouldn’t be a problem.
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Sandra O'Malley
(@sandraom) reported
from Canberra, Australian Capital Territory
@Optus I cancelled my Optus adsl connection at the end of January after significant problems and more than a week without service & now I’ve had my previous direct debit used to take funds out on 17 February. There is no end to the terrible service by optus.
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Daamon Parker
(@daamon_parker) reported
from Melbourne, State of Victoria
@mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.
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Luke
(@lukerhn) reported
from Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Mark Potten
(@MarkPotten) reported
from Sydney, State of New South Wales
@Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad
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