Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 11/13/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

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Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • sconline1 Master Of Myself (sometimes) (@sconline1) reported

    Optus you need to fix streaming service before you have no customers left. Ads every 8 minutes is ridiculous during a over 2 hours of content. Has made premier league unwatchable in Australia. Premier league needs to look into this or will loose fans @OptusSport @premierleague

  • williamfeeney9 William Feeney (@williamfeeney9) reported

    @Optus please update your customers on the mass outage in #brisbane urgently. It’s crippling our business this morning. #optus #nothappyjan

  • AussieGuy791 AussieGuy79 (@AussieGuy791) reported

    @Optus @williamfeeney9 Was down this morning 11/08. Couldn't make or receive calls. However, issue seems to be resolved at Upper Coomera on the Gold Coast, QLD. I'm able to make/receive calls again.

  • QuokkaMan QuokkaMan (@QuokkaMan) reported

    I just want to buy Optus sport!!! What is the problem @OptusSport @Optus

  • humancaptcha Jay C (@humancaptcha) reported

    @caleb_payne387 @Optus Defs down. Redlands and Sunny Coast. No calls in or out, no voicemail.

  • Vlahktard Vlahktard (@Vlahktard) reported

    @Optus @OneManBandProd No windows or your Fetch tv box? This is very poor.

  • CrydallCatt 𝒞𝓇𝓎𝓈𝓉𝒶𝓁 𝑅𝑜𝓈𝑒 (@CrydallCatt) reported

    @Optus My phone will also be cut off today so I likely won’t even get a resolution in time

  • QuokkaMan QuokkaMan (@QuokkaMan) reported

    @Optus I have sent a DM. I have no faith it will be looked at. This is terrible customer service

  • CrydallCatt 𝒞𝓇𝓎𝓈𝓉𝒶𝓁 𝑅𝑜𝓈𝑒 (@CrydallCatt) reported

    @Optus It’s unlikely yous can help as that’s the lowest amount they could do for a payment plan which was more than $100 above what I have to live on. Years of contracts, thousands of dollars and this is the compassion I get when I’m severely struggling.

  • SqdLdKashifSyed Sqd Ldr (R) Syed Kashif Iqbal (@SqdLdKashifSyed) reported

    @Telstra Too Late!! Just ordered 54 phones from Optus. Better Pricing Plan, better customer experience.