Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 02/21/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cleveland, Wollongong, State of New South Wales

The most recent Optus outage reports came from the following cities: Wollongong.

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City Problem Type Report Time
AustraliaWollongong Phone
AustraliaWollongong E-mail
AustraliaWollongong Phone
AustraliaWollongong Phone
AustraliaWollongong Internet
AustraliaWollongong Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Kiama, State of New South Wales

    Normal service resumed thanks @Optus

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • BlackGhost41 David C (@BlackGhost41) reported

    Hey OPTUS, My NBN line was cut 2 weeks ago, a technician from OPTUS came, checked our house, and put a call into NBN, still waiting for the line to be fixed, no landline, NOT happy #Optus, even phone calls to the service center says the matter is resolved. I am moving.

  • itschrisnotmark Itschrisnotmark (@itschrisnotmark) reported

    The Singtel share price is down around 2.2% since the Optus hack, do you think it will go down further? #OptusHack #Trending

  • Zuyao2 Zuyao (@Zuyao2) reported

    @mattDCLXVI @Optus bad news...

  • intrepid144 KerrieC (@intrepid144) reported

    @DeniseBeale Unhappy too, actually that's something of an understatement. I'm a current customer. Generic email about what of my data has been breached. Impossible to engage with Optus customer (non-existent) service. #optusfail #OptusHack Not happy Jan!

  • drew_keychange Drew 💉🍷💉🥃💉 🏍💉🎸🪄🏏 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@drew_keychange) reported

    @Optus 4G in Coffs Hinterland has been rapidly grinding to a halt. We are 15+kms from tower but with external antenna we were getting 30+mbps. Now less than 10 mbps & often down to just kbps ( dial up). Their complaint system isn't working... I wonder why

  • Mythoug05655057 Mythoughts (@Mythoug05655057) reported

    @Calista_Bruschi @hughriminton My daughter hasn't been with Optus for 2 yrs but still got an email about her security details compromised!It's a nightmare! New Medicare card ordered New drivers licence no requested Bank A/C, Optus passwords changed (Never used passports to open Optus a/c) Did I miss anything?

  • Tama4103 Georgie Sewer Rat (@Tama4103) reported

    @ChrisHeHim1 Is Optus responsible? Yes! Is Optus being fined?? Unsure. Should Optus FIX their MESS? Yep…cough up #OptusDataBreach ….protect your customers and reputation. Cover the cost of new ID for those affected

  • mushlight Shok (@mushlight) reported

    I was an Optus customer for 20 years, left 4 years ago then all my Android contacts vanished on Tuesday. #QandA

  • TimMelbourne2 TimMelbourne (@TimMelbourne2) reported

    @hughriminton Optus wouldn't know how many of us were affected. They wont help anyone, it's an Optus circus. Let alone Vic Roads trying to get your license replaced.

  • w3b3d1g1 w3b3d1g1 (@w3b3d1g1) reported

    @rpotter_9 @Kieran_Gilbert You nerds need to start with a philosophy. That philosophy centres around the customer the trust in your trustworthiness. Optus has no right to hold any personal data ever again even if that means the end. The 'system' did not fail, the people did. Open banking? Blockchain.