Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 02/20/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cleveland, Wollongong, State of New South Wales

The most recent Optus outage reports came from the following cities: Wollongong.

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City Problem Type Report Time
AustraliaWollongong Phone
AustraliaWollongong E-mail
AustraliaWollongong Phone
AustraliaWollongong Phone
AustraliaWollongong Internet
AustraliaWollongong Internet

Community Discussion

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Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jaaaase Jase Harrison (@Jaaaase) reported

    next @Optus I think you have more than one song but it kept restarting for some reason? Boring corporate garbage 3/10

  • quentin_andrews Quentin Andrews (@quentin_andrews) reported

    @louisekahj1 @Optus It's CGI, they could have used a real sugar glider, but it never said "yes"...

  • qlotti Renee Burge (@qlotti) reported

    @SallyGearing @Optus Just hope Optus fixes the issue you’ve been having with it, iiNet was able to fix ours so did getting a booster

  • MelbPTUser PT User (@MelbPTUser) reported

    @wyvernsrose @michellepitman @JulianBurnside Local sim* Also the delays in receiving 2 factor authentication messages happens to my immediate family and friends all the time, these are people with Telstra, Optus, TPG, etc. Never been an issue with me, since I just put in the answer to the secret question immediately

  • TimYate68494209 Tim Yates (@TimYate68494209) reported

    @Optus Are there works/known issues in Tempe/St Peters (2044)? Just moved in and downloads are fluctuated between <1Mbps and ~20Mbps. WFH isn't viable, ETA on fixing the ~50Mbps plan I'm paying for?

  • coelmay Coel May (@coelmay) reported

    @amaysimAU There's nothing to check. I simply don't use the data allocated so it "banks". Reasons are a) I'm at home more often than not and b) @optus network at my house is pitiful so I use WiFi instead.

  • RickPresti Rick Presti (@RickPresti) reported

    @Optus any eta on fixing the mobile tower issue in Gordon NSW2072?

  • samtown87 Samantha Dickson (@samtown87) reported

    @CaseyBriggs Good lord it looks like the old CRM we used for Optus customer service in 2006.

  • SallyGearing Sally (@SallyGearing) reported

    Internets been off for 24 hours …ring Optus they say someone come they didn’t …they say someone will come tomorrow …internets now come back again …what’s the bet they cancel just cause it’s back 🤬🤬

  • jacklin213 Jacklin213 (@jacklin213) reported

    @Optus loving the new SubHub service. However running into issues but unable to get help from the subhub team from MyOptus App, Messaging on the SubHub site or calling in. In pain now as the content provider says my sub expired but SubHub says it's active, How can I get help