Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 02/01/2026 23:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • brewy4817 Rob Brew (@brewy4817) reported

    @TigerFraze I assumed it was a network..sim card is optus

  • jacojac Jack Jacobs 🏳️‍🌈 (@jacojac) reported

    @Optus I've still heard nothing. I have now raised the complaint with the TIO. The only resolution I'm now seeking is termination of all services on the account with zero payouts or penalties. Case 2021/10/00281

  • TheRubinator96 Alope | Rubie (@TheRubinator96) reported

    Absolutely ******* pissed right now at Optus. I was in a discord call. I missed messages from my girlfriend. An hour I was without service. I still am, and relying on home internet with a different provider.

  • Optus Optus (@Optus) reported

    @davemoore9 Hi David, i'm sorry to hear you're experiencing some issues accessing some matches on your TV. Could you DM us your Optus Sport login id and the TV make so we can investigate further? Sarah

  • genthehen Gen Crowle (@genthehen) reported

    Oh my ******* God stupid ******* Optus default time zone changed my phone to daylight savings so I'm at the shops an hour before anything is ******* open

  • FipsLA13 Chief (@FipsLA13) reported

    Of all the days, the Grand final day, Optus internet is so slow aikae

  • ciztec CIZTEC (@ciztec) reported

    @Optus "the video cannot be played" on my LG smart TV. Only a recent issue maybe last week or so. This is getting silly now! I can't watch any game!

  • Hilal18515275 Hilal (@Hilal18515275) reported

    Still waiting on @Optus to reply to my email. Garbage service

  • SamNicoletti3 Sam Nicoletti (@SamNicoletti3) reported

    Ahhhh THE JOY!! Calling Optus this morning to complain about the reception cutting in and out in a suburb 10kms from Melbourne CBD.. Only for the call to cut out whilst I was getting somewhere due to no reception! #FML #Optus

  • theespressoguy BW (@theespressoguy) reported

    Wow, can’t believe I was just called stupid by the girl at @optus Chermside for not remembering a password I was told was not required when setting up my account?