Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 11/12/2025 07:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Kiama, State of New South Wales

    Normal service resumed thanks @Optus

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • colonelmattyman Matt Wilson (@colonelmattyman) reported

    @Jezzaj I was just trying to start a conversation around how **** the Optus situation was, but ok.

  • skyemyers1989 Skye April Myers (@skyemyers1989) reported

    to locking myself in my office trying to get help and having no one even answer me while my sick 1 year old is screaming outside my door because he wants me and not his dad right now. You are a mother surely you and Optus ab do better than this. I am at my absolutely…

  • iibnf iibnf (@iibnf) reported

    @optus have just sent me to their fifth representative who also cannot understand that they still have the phone and wants to send a code to the phone that they have in their possession. I have never dealt with anyone this stupid in my life. Six idiots in a row.

  • iibnf iibnf (@iibnf) reported

    @optus have been giving me the run around for 2 1/4 hours so far as I try to find out if I will get my phone back after 3 weeks at repair, or if they can just cancel the contract and keep the phone. They keep asking me to tell them the codes that they are sending to the phone.

  • abagash abagash (@abagash) reported

    So the Optus answer to dealing with a data breach is for me to give them more information and join their Equifax service. Holy ****, No thank you. #OptusHack #optus

  • ulla_violet Ulla Violet (@ulla_violet) reported

    Hey @SamsungAU, $400 for Flip 3 repair, confirmed manufacturers fault,break in fold -minor dents outer edge of screen after 11 mths of use, case mgr agreed can't keep phone pristine after that long. Majority of damage in fold. @Optus won't look at it. Long term customer. Fair? :(

  • SammyOverAndOut (@SammyOverAndOut) reported

    @AidanC1867 You must be the only Optus customer left that hasn't switched to email communication.. so they forgot about you 🫣

  • iibnf iibnf (@iibnf) reported

    @optus and their team is now saying they haven't got the phone, even though their website says they got it on 17 October, a week after the shop sent it back. Just lies upon lies upon stupid upon stupid. Over three hours of stupidity and lies.

  • ulla_violet Ulla Violet (@ulla_violet) reported

    @SamsungMobile @SamsungAU @Optus Optus store rep advised Samsung are telling them all Flip 3's are to be repaired or replaced & they won't touch them. Also recommended not to buy Flip 4 in future, same issue will happen... I'm in Optus contract, $900 cancellation. This is not ok

  • skyemyers1989 Skye April Myers (@skyemyers1989) reported

    wits end and don’t know what to do your complaint team just keep pushing me to cancel my contacts which I find appalling. Everything that was promised on my account has not been done meaning that Optus is about to direct debit money i can’t afford in a few days…