Optus Outage Report in Cleveland, Wollongong, New South Wales

Problems in the last 24 hours in Cleveland, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (30%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Live Outage Map Near Cleveland, New South Wales

The most recent Optus outage reports came from the following cities: Wollongong.

City	Problem Type	Report Time
Wollongong	Internet	13 days ago
Wollongong	Phone	2 months ago
Wollongong	E-mail	2 months ago
Wollongong	Phone	9 months ago
Wollongong	Phone	1 year ago
Wollongong	Internet	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cleveland, New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

• 
  💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported 12 minutes ago from Kiama, New South Wales

  @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

• 
  Ben (@iB3nji) reported 18 minutes ago from Wollongong, New South Wales

  @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

• 
  John Roach (@cambuslangtrain) reported 23 minutes ago from Wollongong, New South Wales

  @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

• 
  Ben (@iB3nji) reported 58 minutes ago from Wollongong, New South Wales

  @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  turdface (@Turdface70) reported 4 minutes ago

  So still trying to get in touch with the elusive Optus technical support team after an hour of waiting went to engage they knock off at 8pm apparently it’s now 7.34 pm second day of trying not good enough Optus lift your game .

• 
  Jason Etheridge (@jasonetheridge) reported 5 minutes ago

  If you're in Australia, having #Optus as your NBN ISP means you pretty much have to use their supplied modem/router. After many hours of painful conversations with their support, it's obvious they won't tell you what you need to configure your BYO router to connect. Ridiculous.

• 
  Jane Cadugan (@rosysmum) reported 8 minutes ago

  @Optus when will the outage in Denistone East NSW 2112 be fixed? No internet since 1.15pm this afternoon.

• 
  Lahdeda (@thelahdeda) reported 8 minutes ago

  You're on hold. It's been fifteen minutes. Surely you can make it, right? You make the decision and rush to the toilet. You pull down your pants an- "Hi this is Daniel from Optus". ****

• 
  Sally (@SallyGearing) reported 12 minutes ago

  Internets been off for 24 hours …ring Optus they say someone come they didn’t …they say someone will come tomorrow …internets now come back again …what’s the bet they cancel just cause it’s back 🤬🤬

• 
  Coel May (@coelmay) reported 14 minutes ago

  @Optus Optus App isn't likely to provide me much assistance Quade as I am not (at least directly) an @Optus customer but rather an @amaysimAU customer.

• 
  Samantha Dickson (@samtown87) reported 19 minutes ago

  @CaseyBriggs Good lord it looks like the old CRM we used for Optus customer service in 2006.

• 
  Tash Lynch (@littlep22) reported 23 minutes ago

  @Optus here we go again. More Optus issues. Very minimal phone service since Friday and no bars again today. Apparently you are doing work in the area. Can you justify leaving people with no service for this many days? I am in 4019. When will you be finished?

• 
  Tim Yates (@TimYate68494209) reported 24 minutes ago

  @Optus Are there works/known issues in Tempe/St Peters (2044)? Just moved in and downloads are fluctuated between <1Mbps and ~20Mbps. WFH isn't viable, ETA on fixing the ~50Mbps plan I'm paying for?

• 
  Hugh Jim Bissel (@HughJimBissel) reported 24 minutes ago

  Is it just me or Optus the new Vodafone in Sydney? Horrible reception, unreliable (frequent dropouts, calls not getting through)?