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Optus outages and service status in Cleveland, New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Cleveland, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 9: Problems at Optus

Optus is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Optus Issues Reports Near Cleveland, New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • petenowakowski
    Pete Nowakowski (@petenowakowski) reported from Wollongong, New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • petenowakowski
    Pete Nowakowski (@petenowakowski) reported from Wollongong, New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • roseannebyrne
    💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • CavillJyckel
    Jyckel C (@CavillJyckel) reported from Wollongong, New South Wales

    @EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.

  • Thought_Patrol
    Thought Patrol (@Thought_Patrol) reported from Kiama, New South Wales

    Normal service resumed thanks @Optus

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • cambuslangtrain
    John Roach (@cambuslangtrain) reported from Wollongong, New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • VivienneWriter
    Vivienne Pearson (@VivienneWriter) reported

    @Teh_Jkr @Optus I’m paying triple and I hardly use any data. I complained until I got a bill reduction but next week it will be bye bye Optus for me, despite being a customer for decades👋

  • urbane_goblin
    Urbane Goblin (@urbane_goblin) reported

    Good. It took me 20 minutes to cancel my @Optus 5G for no reason other than they want to make it difficult

  • itsgoyimtime
    Supergoy (@itsgoyimtime) reported

    @JH_Otway_Ranges @FranMooMoo Hanlon’s Razor or whatever razor that states never attribute to malice that which can be explained by stupidity. Optus staff literally left a URL public that was supposed to be private and someone stumbled on it.

  • ben_nexhip
    Ben Nexhip (@ben_nexhip) reported

    @Cazzawhy @TigerAncient @SenSHenderson It’s also important that an opposition member of parliament can hold an MP accountable and be aware of lack of access to emergency services to the public in which they serve. Remembering what happened to Optus when people died as a result of losing the same access that was lost yesterday.

  • AdeleKThomas
    Adele K. Thomas (@AdeleKThomas) reported

    @footyindustryAU SBS know what their doing and I hope they never lose it again. They proved themselves the home of the world cup after Optus.

  • recursedand
    JJ (@recursedand) reported

    @telstra hey ********: why give me free service all day to then leave me unable to recharge *still*? who is running your company? vote them out. you guys suck but you're better than optus *still* somehow.

  • Michael94858047
    MichaelinMelbourne (@Michael94858047) reported

    @mdtlion FYI! The Labor Government have STILL NOT released the findings of the OPTUS OUTAGE in September 2025. DONT hold your breath for answers folks! CHEERS ANNIKA!

  • RayJCapo79
    RayCapogreco (@RayJCapo79) reported

    I hope the telecommunications industry fines @Telstra for this outage the same way they did Optus!!!

  • Offerandextend
    LM (@Offerandextend) reported

    @Wolfie__Bear @Cotty_Merv @Telstra It’s like he’s hoping Telstra will pick him or thank him publicly? Imagine my frustration when a major corporation that keeps increasing their prices can’t even get a service working which puts people at risk 🤡. It’s like when Optus went out and people literally died

  • Meilingday
    Mei-Ling Day (@Meilingday) reported

    @TitleCatsx10 Yeah it was down but considering there was also WCE v Adelaide at the Optus tonight…