Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 11/16/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • vivien3721 Vivien Munoz (@vivien3721) reported

    @Optus my Optus app is not working on my iPhone. Should I delete & install it again?

  • Bigbird32392741 Big bird (@Bigbird32392741) reported

    @Optus you’ve recently had a hack & you already have digital iD solution?that’s Records stored digitally & your solution is a digital ID really? That would mean you would have all our data stored to cross check so it’s counter intuitive-we do t want China Surveillance control !

  • AlexWildeShots Alex (@AlexWildeShots) reported

    to clarify the reason i say its affecting only TPG clients is because I have tested this site on multiple TPG nbn links and exetel and IINET and optus and the only common factor is when TPG is the ISP it I believe it to be a routing issue on their network

  • quoyiicrusader DTrain (@quoyiicrusader) reported

    As a customer of both @Optus & @medibank I am saddened by their cowardice and unwillingness to front the Senate. Your incompetence lead to my information being stolen, the least you could do is own up to it. #auspol #optus #medibankhack

  • Splodge_Humbug Kamila (@Splodge_Humbug) reported

    @Bigbird32392741 @Optus Optus couldn’t help me with a data usage issue I had but I’m supposed to trust them with digital ID? Hard pass.

  • D1srespectdREPR D1srespectedREPR (@D1srespectdREPR) reported

    @Aussie_BB Now unpartner with Optus. Your mobile service is progressively becoming unusable.

  • aussiemum30 Kylie W 🇦🇺 (@aussiemum30) reported

    So to anyone under contracts with @optus or #foxtel please be aware when transferring to another provider, changing or cancelling devices, or upgrading be sure they cancel your old account before they start you on a new one. #collectionagencies suck when your not at fault.

  • 1Doylieboy Doylieboy Gaming 1 (@1Doylieboy) reported

    @Optus I need help with my service but your call centre keeps disconnecting my calls. Please help.

  • ZeeshanJathol Dil Dil Pakistan (@ZeeshanJathol) reported

    @Optus The representative on call told me that after all this hectic exercise of visiting the store again and again and making so many calls my problem will be resolved in 48 hours. If after that it remains there surely I will send you a direct message. I appreciate you for concern

  • D_Kutchel Danielle Kutchel (@D_Kutchel) reported

    Trying to sign up to the free @equifax credit service provided to @Optus customers is an absolute nightmare. A glitchy site, convoluted process, and unclear instructions. I feel like as the betrayed customer, things shouldn't be this hard?!