Optus Outage Report in Cleveland, Wollongong, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Cleveland, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (11%)
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Wi-fi (8%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Cleveland, Wollongong, State of New South Wales
The most recent Optus outage reports came from the following cities: Wollongong.
| City | Problem Type | Report Time |
|---|---|---|
 Wollongong |
Phone | |
| Wollongong |
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| Wollongong |
Phone | |
| Wollongong |
Phone | |
| Wollongong |
Internet | |
| Wollongong |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Cleveland, State of New South Wales
Latest outage, problems and issue reports in Cleveland and nearby locations:
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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John Roach
(@cambuslangtrain) reported
from
Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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Pete Nowakowski
(@petenowakowski) reported
from
Wollongong, State of New South Wales
@kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.
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💧🌱pragmaticleftie 🏴🇮🇪💔
(@roseannebyrne) reported
from
Kiama, State of New South Wales
@LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Nawaz Shah
(@nawaz_shahh) reported
from
Sydney, State of New South Wales
@LawyerAdamHouda @Optus Just they need to earn money no more good service left in @Optus
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john shearer
(@john_shearer) reported
from
Melbourne, State of Victoria
@Optus 20 days and still counting. Same issue. The My Optus app is not effective for communicating this issue. Sort your shit out
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Ben Cousins
(@s3_gunzel) reported
from
Sydney, State of New South Wales
The @optus live chat experience is far and above the worst I’ve ever dealt with. I just want to activate a SIM card for pity sake.
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Heather Scott
(@drhascott) reported
from
Hat Head, State of New South Wales
@Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever
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Joss Coaley
(@CoaleyJoss) reported
from
Melbourne, State of Victoria
@Telstra @Optus @VodafoneAU I am a primary school teacher with five students who currently do not have home internet. I am happy to pay for the Wifi 4G USB dongles and trying to find anyone who has them in stock. Any help would be greatly appreciated. #Teacher #RemoteLearning
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Malinda Gray
(@FreelyVivacious) reported
from
Sydney, State of New South Wales
@Optus every second of my calls keep failing. I have full service, I don’t understand what is happening.
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Josh Garlepp
(@JoshGarlepp) reported
from
Westfield, State of Western Australia
@KlausBremner @joebishop72 @Optus @premierleague I remember with Optus it came down to money. FOX presented a pitch and the EPL were apparently like well done, crushed it as usual but I’m sorry Optus have offered 4x your bid. In the end Amazon/Google money is to a scale that makes other stuff irrelevant
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Mikey
(@MikeyAnania) reported
from
Sydney, State of New South Wales
@Optus get your tech support together.... not taking calls so directed to chat. Message chat and still waiting 15mins for a response to anything
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友人圓
(@kelvin_yli) reported
from
Melbourne, State of Victoria
A serious problem with @Optus users is the assisting agents reply late but there’s no notification pushed to the phone. It used to have notifications but not any more. I was trying to talking to your financial team for three times and all missed because they replied 12 hr... (1)
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Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@s3_gunzel @Optus Think it's closed temporarily due to staffing issues with their call centre being overwhelmed atm