Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 01/16/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • martha_pleva Martha (@martha_pleva) reported

    @joshgnosis So Optus & other telcos validate IDs given against govt databases? Then a tick against a customer record is enough & the numbers don’t need to be kept. This also raises the question of what checks the govt undertakes to confirm companies accessing this info can keep it secure

  • strangerous10 stranger (@strangerous10) reported

    Stephen Jones tells Optus to fix their ****: “This is Optus’ mistake, this is Optus’ stuff up.” “There’s a lot of things that Optus should have done better & should have done quicker.” Demands Optus: “Do the right thing by their customers” & compensate them appropriately.

  • RonMcdonnell Ron McDonnell (@RonMcdonnell) reported

    @SenPaterson @macsween_prue @Birmo Why should the government pay, when Optus caused the problem with poor security. OPTUS SHOULD BE INVOICED FOR THE FULL COST AND SHOULD BE FINED $100 million.

  • dwightwalker Dwight Walker (@dwightwalker) reported

    after 2 or 3 more weeks @optus may be caught up re handling muddle of #databreach - have call back on their call centre for data breach issues - have email support for past customers - have a forum past customers can use - have online chat for past customers

  • RomireTV Romire (@RomireTV) reported from Gladstone Central, State of Queensland

    Currently thinking of terminating my optus prepaid plan to swap to a new provider due to horrible lack of support by optus and the data breach **** show. #OptusDataBreach #OptusHack

  • LanceMa24992615 Lance Martin (@LanceMa24992615) reported

    OMG, Coalition for real, Giving labor a lecture on how OPTUS should be handled, yeh let taxpayers sought problem out , What fools' A 1/4 of population has a security breach & you want em to pay for whats just happened to em' Yous sayin exactly what you's wouldn't bloody do🤔❗

  • AAAAAdrian Adrian Stott (@AAAAAdrian) reported

    @VictorDominello I don’t intend to become an Optus customer again. I am affected by the data leak. How can I get Optus to pay for my replacement licence please?

  • kintiq Kintiq (@kintiq) reported

    @VictorDominello Where - comprehensive advises? You didn't mentioned Equifax-Optus should have notified all impacted Cust 2 register. Why Optus failed to encrypt all these data, never responded to Spam mail received through Optus, ACMA advised ISPs to monitor, Track & block spammers, CEO-Jailed.

  • TjornSibma Tjorn Sibma MLC (@TjornSibma) reported

    The @MarkMcGowanMP cheap and sordid decision to sell Perth Stadium's naming rights to @Optus is looking even more terrible now. The contract should be annulled at Optus' expense and the original PERTH name restored #wapol

  • emef Mark Fletcher (@emef) reported

    Is the Optus data breach a big business problem? Optus collected personal data from people, and, it appears, kept it long after the need for the data passed. Worse, if reports are accurate, Optus kinda left the data on the kitchen table with the back door open and the light on.