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Optus outages and service status in Cleveland, New South Wales

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Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Cleveland, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Cleveland, New South Wales

The most recent Optus outage reports came from the following cities: Wollongong.

CityProblem TypeReport Time
Wollongong Internet 1 month ago
Wollongong Phone 2 months ago
Wollongong E-mail 3 months ago
Wollongong Phone 9 months ago

Community Discussion

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Optus Issues Reports Near Cleveland, New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • cambuslangtrain
    John Roach (@cambuslangtrain) reported from Wollongong, New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • petenowakowski
    Pete Nowakowski (@petenowakowski) reported from Wollongong, New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • petenowakowski
    Pete Nowakowski (@petenowakowski) reported from Wollongong, New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • CavillJyckel
    Jyckel C (@CavillJyckel) reported from Wollongong, New South Wales

    @EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.

  • Thought_Patrol
    Thought Patrol (@Thought_Patrol) reported from Kiama, New South Wales

    Normal service resumed thanks @Optus

  • roseannebyrne
    💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • the_shagman
    mike shanahan (@the_shagman) reported

    I will be calling the ombussman this week after repeated requests to @Optus to fix an issue at my house have been ignored

  • anandanepali99
    Ananda Nepali (@anandanepali99) reported

    @AlboMP I paid Optus ~$40 every month for a full year, and now I couldn’t able to cancel my SIM service. It’s incredibly frustrating and unnecessarily difficult. Services should make it easy to cancel if you’re not happy with them - not trap customers like this. Optus, sort this out! 💸😤

  • siento
    K S (@siento) reported

    @greg__briggs @disco___cat Yeah. Aldi are good. I switched from Optus and the coverage seems better and it's cheaper. The app and support leave a bit to be desired though. Major cities and highway stuff for coverage checks.

  • payneerynn
    Erynn (@payneerynn) reported

    Well done Optus, no service for two days while they update their network, and possibly won't return until the 17th - Tuesday.

  • EVStraya
    EVStraya (@EVStraya) reported

    @electricfuture5 @Telstra Lack of data in shopping centres consistently was the main reason for me moving. Was going on for 6+ months. Went into the Telstra shop and they were all on wifi. With Optus now, obviously have their own history but I have had far less issues with them.

  • kidkerrigan
    Nina Nikolic 💫 Kerri (@kidkerrigan) reported

    @DeadSlugg @Aussie_BB 🫠 from Telstra to Optus to internode to iinet to Aussie bb but honestly you’re probably right if the don’t get their stuff together. It always starts the same, then you see the customer service start to deteriorate, then the service. Who are you with now?

  • PsStefanovic
    Peter Stefanovic (@PsStefanovic) reported

    @ASDGovAu And yes things like the Optus leak should have taught us that this is a bad way to go about things like age verification As i said Great Ingenuity in service of a stupid policy 🤦

  • moresunshine_1
    John Cas (@moresunshine_1) reported

    @OMGTheMess The problem is, if the Libs got in whilst that program was being rolled out: today's batteries would be replaced with traditional car batteries, older inverters would be used, they pull ye ol optus cable and repurpose it for electrical wiring. Solar replaced with wind etc...

  • DavidHorrocks1
    David Horrocks (@DavidHorrocks1) reported

    @optus_help My mobile broadband internet in Eagleby is struggling at 0.21 mb per sec. I can’t even check network on Optus app. Poor internet is regular in my area. Is there any possibility that one day Wireless might be available?

  • nikitarenwood
    nikitarenwood (@nikitarenwood) reported

    @Optus @ollierafc This happens all the time and the customer service team does not care or offer any help