Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 02/16/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cleveland, Wollongong, State of New South Wales

The most recent Optus outage reports came from the following cities: Wollongong.

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City Problem Type Report Time
AustraliaWollongong Phone
AustraliaWollongong E-mail
AustraliaWollongong Phone
AustraliaWollongong Phone
AustraliaWollongong Internet
AustraliaWollongong Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • TomInSZN Thomas🇦🇺 (@TomInSZN) reported

    @samwilliams2410 Never had it. They have Aus sport too, and movies/tv which I guess is better than Optus, but sport shouldn't be an add-on. Heard decent things about the service/quality, but CL isn't every week either so I wouldnt get it without AL. I just wish all football was on the same place.

  • m0nty Paul Montgomery (@m0nty) reported

    interesting time for Optus NBN to go down

  • 3funeShuya 🌸 Mifune(ལིཨོ་) 🚁 (@3funeShuya) reported

    Moved on to eSim with a cheap plan. Said goodbye to the awful Optus mobile plans. Used to have a plan with bigger telcos because I like their overseas roaming feature. The best was with Vodafone. $5 a day and you can use whatever you are entitled to normally.

  • joshua_krueger Joshua Krueger (@joshua_krueger) reported

    @Optus To clarify, I got sold a service to get a sale; only to find out today that service doesn’t exist with my new contract (Roaming $5/5GB). Great way to treat loyal 20yr customer. Misleading, deceptive and no accountability . 7 staff and not one could resolve the matter.

  • old_spud OldBlindSpudFarmer (@old_spud) reported

    @Optus I have had over 15 phone calls with support. Are you suggesting one more is the charm?

  • old_spud OldBlindSpudFarmer (@old_spud) reported

    @Optus feel free to dm me if you can fix this.

  • Bunba Julie-Anne Adams (@Bunba) reported

    @Optus I don't have time to be texting / messaging people!!! **** CUSTOMER SERVICE NOW!!! This texting / messaging which is supposedly to save time - IT DOESN'T - I WANT TO TALK TO A PERSON OVER THE TELEPHONE!!!!! #30yearcustomer #Ihatechatmessaging

  • Philiplinlor PhilipLin (@Philiplinlor) reported

    @Optus Yep no outage here at oakleigh. I Thought switching from Telstra to optus would be easy. Didn't know I have to wait 2 weeks for optus to activate my NBN. Been calling 133937 whole day and no one picked up. Please call 0408940690 today or I'm switching back to Telstra tmr

  • christie_h27 Christie (@christie_h27) reported

    @Optus Absolutely nothing to do with “network service” and everything to do with “customer service”.

  • brianstandlick Antifa bleeding heart Union thug Brian Standlick, (@brianstandlick) reported

    @JaneCaro I haven't said it for a while but "You had ONE job malcolm" My internet is fine after years of bad internet and mucking around. I abandoned telstra (terrible) and then optus (better) and now have Aussie Broadband (excellent) after a recommendation from the guy working on the NBN.