Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 02/17/2026 14:00

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cleveland, Wollongong, State of New South Wales

The most recent Optus outage reports came from the following cities: Wollongong.

Loading map, please wait...
City Problem Type Report Time
AustraliaWollongong Phone
AustraliaWollongong E-mail
AustraliaWollongong Phone
AustraliaWollongong Phone
AustraliaWollongong Internet
AustraliaWollongong Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • preem1nent Poor-eminent💡 (@preem1nent) reported

    @martincole16 @Optus I feel your pain, Ive had to contact support each time to get it done. I should have just got an overpriced eSim as planned this time but their $5 per day thing would have been ideal

  • carlclark267 Carl Clark (@carlclark267) reported

    Is not @Optus support not working today?

  • jayanthg JaY (@jayanthg) reported

    @Optus I took a service in store on Saturday 1Apr and looks like I have been April fooled. The service has still not been activated and customer service is playing cat and mouse with me. Worst CS ever.

  • _TiffanyPaige_ 𝓣𝓲𝓯𝓯𝓪𝓷𝔂 𝓟𝓪𝓲𝓰𝓮 (@_TiffanyPaige_) reported

    @Optus Cute April fools joke but can you fix your internet.

  • mpearce_perth Mark Pearce (@mpearce_perth) reported

    @Optus That’s correct. I don’t use one. I use @Optus and @NBN_Australia It’s a regular f-up between your networks. By regular, I mean daily. It’s ok. I’ve found a VPN and 3rd party website. Not a bad game, is it?

  • Tass_Malliaros Tass Malliaros 🇦🇺 (@Tass_Malliaros) reported

    ******** is going on with the optus stream?

  • lachlan53620938 lachlan (@lachlan53620938) reported

    @Optus you’ve gone down hill since removing the manual bill pay. Your customer service team is also now a joke I’ve spoken to more of ur employees then family members and I’m over it. I can’t wait till I’ve paid off my phone I’m going straight to @Telstra

  • Wobbler67 kevin munro (@Wobbler67) reported

    @outbreezyWC @WestCoastEagles FFS you can't blame Optus for the injurys. Freo play at Optus too, and had no problem.

  • mini_shaz Dr MiniShaz 💬 (@mini_shaz) reported

    @Optus must know I have loads of marking to do ONLINE. The modem has been turned off and on again FIVE TIMES already, only for the internets to stay for only minutes. Now hot spotting in my own home. Playing the waiting game via chatbot for them to even acknowledge the issue.

  • pennysagi Penny - .📿🐱💉💉💉💉 (@pennysagi) reported

    @Optus , HELP, YOU ARE KILLING ME SLOWLY, 2 weeks trying to get a new modem for our internet, that’s all I need, yet on the phone again, this is no 6 call, it’s not that hard to understand, this is worse than torture.