Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 12/23/2025 18:20

December 23: Problems at Optus

Optus is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheProselytiser Proselytiser (@TheProselytiser) reported

    @RonaldB93378022 @LNPvoterfail It's a **** show atm thanks to @Optus. I've been on hold to many institutions this week & they r all under the pump due to the data breach. I feel sorry for all call centre staff in Australia, I bet the last week was hellish for them.

  • psnappy_peter Peter Snappy (@psnappy_peter) reported

    @Optus Hi, our optus modem router has stopped sending wifi. I have a cable connection from computer that works but there is no wifi signal available for laptops and phones. Please help.

  • PaulPrigby prigby (@PaulPrigby) reported

    @abcnews Just spin /damage control PR. What value in newspaper ads when affected customers are left in the dark: just a solitary email from Optus, no follow up, no advice, no resolution. It’s a mega fail in respect of customer service: pathetic , woeful, abysmal…

  • BeachGirlJan Mermaid Jan JG 🧜‍♀️🌴⛵🦋🐾 (@BeachGirlJan) reported

    I have never ever had one problem with Optus. Never.

  • robrabbitohDJB rob treloar (@robrabbitohDJB) reported

    @Brig1965 @Optus Bloody hell that's poor . They @Optus gotta be better than this

  • samr6003 SamR 🌸 (@samr6003) reported

    @EveryoneHasOne4 @penelope_pissed @DanielAndrewsMP Problem - VicRoads needs to get involved - they need to reissue licences. Optus can’t do that. The people who’ve had their data stolen are the ones that should be the priority.

  • ClaytonClent Clayton Clent (@ClaytonClent) reported

    @kerrynwoods @nevaevaevans Seeing if Optus will reimburse me for the lost hour (even though it has been > 25 y since I was a customer)

  • AFCLach Lachie (@AFCLach) reported

    **** OFF OPTUS YOU MADE ME MISS THE GOAL

  • Joe17Wood Joe Wood (@Joe17Wood) reported

    @OptusSport All your site ever does is continuously buffer, genuinely awful servers. I have no issues with my internet or anything else I stream, only Optus is ever an issue

  • Dollarydoos_ Sam (@Dollarydoos_) reported

    Optus sport doing a Kayo and not working right now