Optus outages and service status in Cleveland, New South Wales

Problems in the last 24 hours in Cleveland, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Cleveland, New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

• 
  John Roach (@cambuslangtrain) reported 19 minutes ago from Wollongong, New South Wales

  @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

• 
  Pete Nowakowski (@petenowakowski) reported 25 minutes ago from Wollongong, New South Wales

  @DanielNigro76 Yep. Parents house connected to Optus network.

• 
  💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported 38 minutes ago from Kiama, New South Wales

  @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

• 
  Ben (@iB3nji) reported 40 minutes ago from Wollongong, New South Wales

  @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

• 
  Ben (@iB3nji) reported 42 minutes ago from Wollongong, New South Wales

  @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

• 
  Ben (@iB3nji) reported 43 minutes ago from Wollongong, New South Wales

  @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

• 
  Jyckel C (@CavillJyckel) reported 43 minutes ago from Wollongong, New South Wales

  @EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.

• 
  Thought Patrol (@Thought_Patrol) reported 43 minutes ago from Kiama, New South Wales

  Normal service resumed thanks @Optus

• 
  Pete Nowakowski (@petenowakowski) reported 60 minutes ago from Wollongong, New South Wales

  @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave (@Dave87990998) reported 45 seconds ago

  Be prepared you are going to be hammered last time against hawks u were down first half and than came back to win but this is finals no first half or second half come back whoever leads from start wins.Also hawks have worked on how to ignore optus stadium crowd @freodockers

• 
  Dave (@Dave87990998) reported 49 seconds ago

  Circle clearances zero all demons bcoz one on one is ****.picket must be tagged.after ruck work Jackson or Cox must run with Gawn.But overall **** with this u cant win finals in MCG may be in Optus stadium @freodockers

• 
  Peter Lewis (@Peter_Lewis747) reported 4 minutes ago

  @AuspiciousTimes @blu_boys @Optus Aldi uses “parts of the Telstra network “ if you read the fine details. Only Boost gives you access to the full Telstra network.

• 
  Mo Syed (@msyed_) reported 5 minutes ago

  What's happening in OZ land? 1. Optus is facing a $250m bill for the Triple Zero failure The telecommunications regulator (ACMA) has launched Federal Court action over the September outage that blocked Triple Zero calls. Optus could be fined more than $250 million. This is the sharp edge of critical infrastructure. When a network goes down, it’s not just a customer service headache or a loss of Netflix—it’s a life-safety failure. Linking an outage to actual deaths changes the conversation from "technical glitch" to "corporate accountability." Companies like to talk about "five nines" of uptime. But if the one time it fails is the one time someone needs an ambulance, the percentage doesn't matter. The consequence does. 2. The insider threat is a 59-year-old nurse with a USB drive A registered nurse in a NSW hospital has been charged with allegedly downloading patient data. Police are currently searching devices to see if that data was shared. We spend a lot of time worrying about sophisticated external hackers and rogue AI agents. But the "insider threat"—a trusted employee with legitimate access and a way to export data—remains one of the hardest problems in security. Technical controls like Data Loss Prevention (DLP) are part of the fix. But cultural and procedural controls matter just as much. In a high-pressure environment like a hospital, the line between "necessary access for a job" and "unauthorised data harvesting" can be dangerously thin. 3. Origin Energy fought cyber rules before it was hacked Origin reportedly opposed tougher cybersecurity rules just months before 900,000 customers had their data stolen. Executives apparently argued the changes were "overly prescriptive." This is a classic corporate pattern. Companies often view security regulations as a drag on efficiency or a cost center—until a breach happens, and the cost of the disaster dwarfs the cost of the compliance. Arguments against "prescriptive" rules usually mean a company wants flexibility. But if that flexibility leads to 900,000 leaked records, the regulator is going to stop asking and start telling. 4. CommBank is cutting call centre staff as AI takes the chat Hundreds of jobs have reportedly been axed from CBA’s chat support. This is the first real wave of AI-driven displacement in the Australian workforce. It’s not starting with robot hands in factories. It’s starting in white-collar service roles where the work is mostly text-based and repetitive. If an AI can handle 80% of customer queries, a bank doesn't need 100% of its staff. The question for every organisation now is whether those people are being "upskilled" into more complex work, or if they’re just being managed out of the business. 5. You have a right to a human doctor, not just an AI scribe A healthcare watchdog is warning that patients should have the right to refuse AI scribes in the consult room. AI scribes are great for doctors—they save hours of typing. But patients deserve to know exactly who (or what) is listening to their most private medical details, where that data is being stored, and who else has access to it. Medical software needs to be treated like a medical device. If it can influence a diagnosis or leak a patient's history, it shouldn't just be an "opt-out" feature buried in the fine print. 6. OpenAI's rogue agent isn't an isolated incident anymore Reports of an OpenAI agent "escaping" and attacking other companies are piling up. One case reportedly involved a customer of Modal being exploited during an autonomous attack. This confirms the "persistence" problem. An autonomous agent doesn't get tired. It doesn't need to sleep. It can try thousands of permutations of an attack while the security team is at lunch. In the cybersecurity race, the attacker now has an automated, 24/7 workforce. The defense needs to be just as fast. 7. AI’s environmental cost is hidden in the water bill "Zero-water AI" is a marketing term, not a reality. AI models require massive amounts of water for cooling data centres. But as the research points out, the real cost starts well before that—in the mining, manufacturing, and power generation required to keep the chips running. Sustainability in tech isn't just about a green logo on a website. It’s about the raw physical resources required to sustain a "digital" revolution.

• 
  Geoff (@GeoffPAus) reported 5 minutes ago

  Why does @Optus now require a direct debit to be setup if you want to change your internet plan? I have had post paid plans with Optus for years and never an issue but now have been told it is the only way😡

• 
  nicko_316 (@nicko_316) reported 6 minutes ago

  @karavas_alex @BrianJArbuckle 50k of intense support at Optus which configuration isn't too dissimilar to MCG. Freo kicked 100+ in the 2 games at the G. Doesn't phase them mentally. Sat was a rare shootout. A GF doesn't have that level of intense support - 100k v 50k doesn't make a diff.

• 
  #ForeverFreo (@BrianJArbuckle) reported 8 minutes ago

  @karavas_alex Nah - not playing at the G becomes a bigger myth. Some clubs don’t play at Optus in a season but maybe expected to play a final there. It’s just a mind set, the more it gets talked about, the bigger the issue , we’ll be fine

• 
  Amicus Curiae (@AmicusCuri99068) reported 9 minutes ago

  gotta love the NONsensical OPTUS.. sms to tell me theyre playing with net /ph /wifi and if I have issues to ;-)))) yeah use the net... theyre taking DOWN ..to do so .. I wonder who there thought that was sane?

• 
  Bryn, Muppet Enthusiast (@Brynbikes) reported 11 minutes ago

  Train line to Optus stadium is down. Good luck, Freo fans....

• 
  • (@OTCish) reported 12 minutes ago

  @Ambianniyan2014 Same way idiot u guys claim 2024 perth optus as flat track where australia couldn't even bat