Optus Outage Report in Cleveland, Wollongong, New South Wales

Problems in the last 24 hours in Cleveland, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Live Outage Map Near Cleveland, New South Wales

The most recent Optus outage reports came from the following cities: Wollongong.

City	Problem Type	Report Time
Wollongong	Internet	16 days ago
Wollongong	Phone	2 months ago
Wollongong	E-mail	2 months ago
Wollongong	Phone	9 months ago
Wollongong	Phone	1 year ago
Wollongong	Internet	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cleveland, New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

• 
  Pete Nowakowski (@petenowakowski) reported 2 minutes ago from Wollongong, New South Wales

  @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

• 
  John Roach (@cambuslangtrain) reported 7 minutes ago from Wollongong, New South Wales

  @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

• 
  💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported 15 minutes ago from Kiama, New South Wales

  @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

• 
  Ben (@iB3nji) reported 21 minutes ago from Wollongong, New South Wales

  @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

• 
  Thought Patrol (@Thought_Patrol) reported 25 minutes ago from Kiama, New South Wales

  Normal service resumed thanks @Optus

• 
  Ben (@iB3nji) reported 31 minutes ago from Wollongong, New South Wales

  @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

• 
  Ben (@iB3nji) reported 43 minutes ago from Wollongong, New South Wales

  @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

• 
  Pete Nowakowski (@petenowakowski) reported 50 minutes ago from Wollongong, New South Wales

  @DanielNigro76 Yep. Parents house connected to Optus network.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kete Veitayaki (@jerome19419) reported 3 minutes ago from Sydney, New South Wales

  @Optus very pathetic & poor customer service over the phone and confusing online service, disappointing indeed!!

• 
  David (@4Qpolies) reported 6 minutes ago from Sydney, New South Wales

  Optus outage! No compensation unless it’s out 24 Hours! Bye bye Optus. #OptusSucka

• 
  Daniel (@Daniel__Nash) reported 8 minutes ago from Brisbane, Queensland

  @Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.

• 
  Victor Yong (@BigV2011WCE) reported 9 minutes ago from Westfield, Western Australia

  I have watched most of my football fix on Optus Sport over summer

• 
  Domonique (@_domchantal) reported 15 minutes ago from Melbourne, Victoria

  @Optus no one seems to be able to get any service with Optus at Melbourne airport. Multiple of us having the same problem. Half the time it’s on SOS even...

• 
  Davo (@DavoGunner) reported 15 minutes ago from Melbourne, Victoria

  Optus your buffering is very poor. Consistent buffering and delays. Seriously considering to cancel my long term contract. After 2-3 odd years nothing has changed. @OptusSport

• 
  Harshil Jani (@janih_BIGB_fan) reported 15 minutes ago from Sydney, New South Wales

  @Optus WORST SERVICE- FAILED TO PROTECT MY ACCOUNT TIME & AGAIN- worst customer service, was on call for last 28 mins, transferred 3 times, NO IDEA what they doing

• 
  Domonique (@_domchantal) reported 16 minutes ago from Melbourne, Victoria

  @capt_collins21 @Optus I work there too and I, and others I work with are all having the same problem 😩

• 
  stratEG by wade (@stratEGbywade) reported 18 minutes ago from Adelaide, South Australia

  @Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working

• 
  Dan Slevin (@danslevin) reported 18 minutes ago from Sydney, New South Wales

  @robertcatto Set to ‘auto’ so I get Telstra, Vodafone, Optus and they are all equally bad.