Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 12/03/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (10%)

    Phone (10%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Kiama, State of New South Wales

    Normal service resumed thanks @Optus

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • CavillJyckel Jyckel C (@CavillJyckel) reported from Wollongong, State of New South Wales

    @EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • troyhunt Troy Hunt (@troyhunt) reported

    @NoProfitLove Short of Optus sending comms to all registered contact points (phone, email, snail mail), I suspect many customers will never know

  • viakuttabul 💧Mary Goring (@viakuttabul) reported

    @ACTINOSProject @drvyom @Optus Hahaha that would take Optus staff away from their real business of fleecing customers to provide a substandard service...

  • LisaMorgan250 Lisa Morgan (@LisaMorgan250) reported

    @Socialhype2013 @Optus :Do you still need help on your account? Hurry up and message @jain_techs, on instagram he can get it back for you he fixed mine recent

  • embeeveee RICKY (@embeeveee) reported

    @lenoretaylor Kind of messed up that not 1 'journalist' discussing the troubling fact that Optus, an essential service, is owned by an authoritarian foreign government. Absolutely insane that they can own it, but our gov can't.

  • Hawk_chick Jennifer Claven (@Hawk_chick) reported

    @VicRoads I am one of the affected @Optus customers and have been instructed to only call your 13 number for a new driver’s license. I have just called and been told because you are busy to call back!! #disgusting #OptusDataBreach @MartinPakulaMP please help!!

  • chdyctt KB 🐈 (@chdyctt) reported

    @DrKate_Miller @Optus Optus will be paying. If the govt pays, optus will be sent a bill. If the customer pays, optus will reimburse the customer.

  • ServiceNSW Service NSW (@ServiceNSW) reported

    @ARealJourno Hi @ARealJourno, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, such as a NSW driver licence or birth certificate, if they have been impacted. 1/2

  • scottjla Scott (@scottjla) reported

    @bentsolutionsau @ripcripz @jasonjordan I think any Optus customers should be allowed to cancel their contracts, due to Optus showing they don't handle data correctly, as it's not a fix they can do overnight. Customers will continue to be at risk.

  • DeniseTwigger Denise Twigger (@DeniseTwigger) reported

    Tell me @Telstra why I have a second business account which is an exact replica of my main account yet when I asked your business team why this happened and for it to disappear back in the crevice it crawled out from it has become my issue???? WTAF?? Optus vs Telstra both ****

  • Shazbottomus Neuroqueer Slushie (@Shazbottomus) reported

    My birthday wish is for other telcos to start throwing shade at Optus Given how much I'm overcharged as a Telstra customer I feel that they can give me at least ONE tweet poking some fun.