Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 12/13/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Kiama, State of New South Wales

    Normal service resumed thanks @Optus

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • nothonestlymady maddieshmaddie (@nothonestlymady) reported

    three weeks ago I was thinking of changing to Optus for a cheaper service, looked up plans online and everything. Glad my procrastination mood kicked in.

  • HeathRaftery Heath Raftery (@HeathRaftery) reported

    @siobhan_curran @Optus FWIW my wife is a customer and did get contacted. I don’t think silence is very comforting, but maybe that means you’re not involved?

  • decryption decryption (@decryption) reported

    the sizzle forum has turned into "get Anthony to find me a mobile phone plan because Optus are fuckwits" concierge service (and I do it because I love this ****)

  • Hareeba 🏇 Hareeba (@Hareeba) reported

    @GuardianAus I used to be an Optus customer. I got no email. But hardly surprising as within 30 minutes of dropping them they cancelled my @optusnet email address! Is my data part of this breach? @optus

  • TJ_Morrissey Tristan Morrissey (@TJ_Morrissey) reported

    @GrassCouch @samishah @Optus My view, it’s a massive security ****-up. I suspect any security professional would summarise it as such, not my specialisation however.

  • neilw101 Neil Wray (@neilw101) reported

    @SBSNews Nowhere near enough. Every contracted customer should be offered the opportunity to leave Optus penalty, and cost free to the customer, with Optus baring all costs.

  • benwha13 JustBenNotJamin (@benwha13) reported

    @abc730 OPTUS should be force to pay any customer (or past customer) monies lost in any fraud. In excusable

  • felixroni Veronica Le Nevez (@felixroni) reported

    @CrankyGrandma55 @joshgnosis I was an Optus customer for years. They’ve always been this bad. Ditched them for a tassie owned and run broadband company and never looked back.

  • deathjab4 No Jab No Job (@deathjab4) reported

    Sorry for being Cynical The Government publicly attacked Optus Did Optus really get Hacked? Is this part of the plan? A Telephone & Internet outage across Australia. = No ATMs No Bank withdrawals No EFTPOS No communications Have enough food available for 2 weeks.

  • KindRegardz msinformation (@KindRegardz) reported

    @nickbonyhady It's all compounded by at least 15years (that I could see) of Optus whinging re 'excessive regulation' by Govt. Calls for Govt. to now fix this shitshow are seemingly, unjust. Optus outsourced its network management to Nokia in 2017/18 and shed 170 jobs as it did so.