Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 11/16/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jameshazelden James Hazelden (@jameshazelden) reported

    @Optus Also - it says our mobile service 'may experience some issues' - this isn't very helpful. All we know is we have had consistently terrible internet during working hours for the last week.

  • wint_rmute Toby Wintrmute (@wint_rmute) reported

    Two people trying to work from home, with less than 1mbit of network bandwidth. FMl. Can't get an @NBN_Australia install, and @Optus 4G network can't cope at all during a lockdown. How is Internet access so poor in Melbourne, a major city?

  • wint_rmute Toby Wintrmute (@wint_rmute) reported

    @Optus I'm pretty sure it's just terrible congestion in the area. I've tried a lot of things to solve the performance issue. (I'm an expert at tweaking LTE modems after running on Optus 4G for a couple of years at my previous house) I'll DM you with my address so you can log it though.

  • getdown01 Adam Jacobs (@getdown01) reported

    @heidisapirate My mum was hard to convince to change as we had been with Optus for forever but once I said that we will save money and get a better service it convinced her.

  • superstishan Superstishan (@superstishan) reported

    Can @optus or another mobile phone service please take over rural areas because @Telstra are absolutley the worst. The worst costumer service ever. It'd be awesome to have a choice

  • carlyfindlay Carly Findlay OAM (@carlyfindlay) reported

    I switched to @Aussie_BB in Aug! They have been so great with service, price and communication. In July I tried to cancel my Optus ADSL - but they couldn’t find my account I’d had for years & told me NBN probably cancelled it. They didn’t. I paid four months auto direct debit.

  • Katrina_McG Kat (@Katrina_McG) reported

    @Optus I have been troubleshooting this issue all day long and can’t get any work done, everyday there are issues with this network and it’s a rip off for what I’m paying for. Telstra offer 200gb and a friend brought it round and it was perfect no issues. I’ve been with you for 5 years.

  • samios_ samios (@samios_) reported

    @KobazWasTaken @hardmanios tpg is god awful, optus entertainer package all the way

  • kittyminks meenakshi (@kittyminks) reported from Sydney, State of New South Wales

    @Optus very disappointed with the store and the call centre service . Why is it so difficult to deal with you ? I want to keep my number and move out of corporate plan of my ex employer and no one is helping !!! Are you listening ? @Optus

  • DylanMattingl10 Dylan Jeter (@DylanMattingl10) reported

    @Optus No. Its your NBN network. 5mbps or less. Not even close to what I am paying for, 3 days now