Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 12/13/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • CavillJyckel Jyckel C (@CavillJyckel) reported from Wollongong, State of New South Wales

    @EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Kiama, State of New South Wales

    Normal service resumed thanks @Optus

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • djkevinhucker Kevin Hucker (@djkevinhucker) reported

    @OptusSport I’d love to be able to watch this without it buffering every 10 seconds. Optus Sport seems to be the only streaming service that still suffers from connection issues even though I have an OPTUS NBN100 plan!!!!!!!! 🤬🤬🤬🤬

  • richardmelb05 Richard Edwards ☕🇦🇺 (@richardmelb05) reported

    I rang Optus & the lady I spoke to not only extended my service expiry date by a year but also gave me extra data. I love @Optus

  • ItsStillMefa Lee Corporal (@ItsStillMefa) reported

    @kipstergull @el_pollo_loco I'm considering finally giving into pay tv. Hulu, is that packaged with something else? I know stuff all - I was so angry with Telstra & Optus ruining old trees in my area by hanging cables low into the trees, that I swore I'd never get it.

  • KenBuzzins KenBuzzins (@KenBuzzins) reported

    Too bad the #BBLFinals weren't played at optus today

  • FCCatchpole Adam Catchpole (@FCCatchpole) reported

    @TheSamCox Absolute drip. Just rambles on. Never hear him actually discuss tactics or deeper levels of the game on Optus. #boring

  • SW6in2250 SW6 in 2250 (@SW6in2250) reported

    @Optus yup. Same as last week. Blamed @nbnco. Easily worst company I've ever dealt with.

  • Winter_Czar Winter-Czar (@Winter_Czar) reported

    @Optus @JoshuaE32916267 Stop spamming Joshua twitter feed can I please just give this person a head up he is not alone. Yes there are tower problems, thats all I wanted to tell this person

  • NiallBetteridge Niall Betteridge (@NiallBetteridge) reported

    @TRealw986 @Optus Still having problems in postcode 2076 (5 days running) and getting very frustrated. The usual “being looked into with the highest priority” spiel from Optus is wearing thin

  • E_R_Saunders Elizabeth Saunders 👩🏼‍🔬 (@E_R_Saunders) reported

    So far today the @optus staff have contradicted each other in store, tech support, in twitter DMs and the person from wireless dept. I might make up a spinner to work out who I should believe each day.Calling customer service (said to use app when app doesn't work) also useless.

  • ThePirateNerd Mr $2 AliExpress Spotify premium (@ThePirateNerd) reported

    @Optus can you guys fix the add-ons section in the app please?