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Optus Outage Report in Cleveland, Wollongong, New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Cleveland, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Live Outage Map Near Cleveland, New South Wales

The most recent Optus outage reports came from the following cities: Wollongong.

CityProblem TypeReport Time
Wollongong Internet 15 days ago
Wollongong Phone 2 months ago
Wollongong E-mail 2 months ago
Wollongong Phone 9 months ago
Wollongong Phone 1 year ago
Wollongong Internet 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cleveland, New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • roseannebyrne
    💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • cambuslangtrain
    John Roach (@cambuslangtrain) reported from Wollongong, New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jesse_Racey
    Boom_FC_1 (@Jesse_Racey) reported

    Back to where it was but now I have lost a pressure night where I would’ve gotten and increased my SR. @Optus I shouldn’t be having to be punished because of your terrible wifi services. The only time I can play FIFA is when no other member of my family is on the internet.

  • ticaalves
    Patricia Alves (@ticaalves) reported

    @Optus @optus has been delivering incredibly slow speeds for last months in petersham, sydney. Worst internet I've ever had in my life... Every single time attendants want to reset the modem, to them realise is a network issue. Why are you not open about the issue?

  • glenncogar
    glenncogar (@glenncogar) reported

    @Optus Thanks Nard, seems to be ok now, was just having issues when I was there the other day (1 Feb) Could not access much on my iPhone...emails ok, some web sites ok but not all, SMS generally ok

  • ShawdyKayla
    Kk Sanks (@ShawdyKayla) reported

    @SwoopLuke @Optus Ended up going with Telstra. Turns out we live 150m from a black spot but we never have issues with reception now.

  • LFCSamara
    Michael Samarasinghe (@LFCSamara) reported

    @Optus my business NBN has been down for 2 days and still no news back from your support team as to when it can be resolved. Can’t use our POS, cant take card payments etc. It’s a complete debacle. I’ve spent 6 hours on hold over the last 2 days. WTF is going on!?

  • peternlewis
    Peter N Lewis (@peternlewis) reported

    My NBN Internet is down. @Optus spent half an hour (on hold and running a test) to give me a case number and a "someone will contact you". Sigh. Looks like a “Snow Day” for me.

  • Reg0877
    CFC4LF (@Reg0877) reported

    @SwoopLuke @Optus Have family in Seaford, the reception with Optus is horrendous With Boost using the Telstra Network wouldn't look at Optus or anyone that uses the Optus Infrastructure

  • aflswansyd
    Jack Mehoff (@aflswansyd) reported

    @Optus Hi can you help me sort out a mess apparently my bill is not paid which is weird considering I left you guys 3 months ago and finalised my account. Can you see if it’s legit ?

  • rhath127
    Richie (@rhath127) reported

    @Optus any issues with NBN in Caroline springs I should be aware of? My internet has been shocking today.

  • killervel
    killervel (@killervel) reported

    @Optus Hi, Our Internet and home phone down since last night. Seems no reported problems. But Internet still down. Support not available. Area Rossmoyne, WA 6148.