Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 01/19/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • CavillJyckel Jyckel C (@CavillJyckel) reported from Wollongong, State of New South Wales

    @EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Kiama, State of New South Wales

    Normal service resumed thanks @Optus

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jhegarty1 james (@jhegarty1) reported

    @Optus Hopefully the last season #OptusSport has epl rights! Because the service is a joke

  • MissyDemeanour4 Missy 🐀 Demeanour (@MissyDemeanour4) reported

    @blackjack9594 @Optus More interesting tweets. It seems this is standard practice amongst your case managers. Just close them off, don’t both responding. Make customer even more frustrated but will be someone else’s problem so no problems. More screenshots taken. Thank you.

  • teebabyyy23 TEEBABY🥰 (@teebabyyy23) reported

    @Optus with everything in me **** OPTUS. I literally spend money for a service that doesn’t even work. Imagine paying for a broken service. I’ve spent 3 weeks trying to give them to fix it and they’ve done literally nothing but take my money. Run me my money TODAY 🖕🏾

  • RosscoByrnes Ross Byrnes (@RosscoByrnes) reported

    @Optus We have nbn problems in postcode 4122. How long is the outage expected to last (given it started last night) and what caused it?

  • LFC_JOE06 JOE 🇦🇺 (🇦🇫) (@LFC_JOE06) reported

    @FootballSir1 Yeah hopefully they get their contract stripped and given back to Optus or Paramount Plus who have A-League and Socceroos now but they aren’t too bad. I believe the streams aren’t bad and they r quite affordable

  • Jostiemanu Jostie (@Jostiemanu) reported

    @MissyDemeanour4 @Optus Company line. There is literally no coverage down in banksmeadow. Our company have told us to switch companies & put bill in for expenses.

  • uhhPuma FluroPuma (@uhhPuma) reported

    @nozy2n @Optus hi nozy2n in your recent rant about Optus internet. I can see that your are crying over a virtual game, maybe it would help if you seek sunlight or even some grass. Kind regards uhhPuma

  • dinos22 dinos22 (@dinos22) reported

    @Optus Have done so, was told they can’t help

  • dphmelb Dazza from Bundy (@dphmelb) reported

    @Optus I restarted the box and it went away. It is frustrating that I tend to have problems when up late watching the PL. I also had periods of bad reception which is probably NBN issues. I get annoyed because watching the live broadcast is the highlight of the week. Sad but true.

  • 0sleep zerosleep (@0sleep) reported

    @Optus you claim that support is 24/7 via the app, but I've been waiting for over half an hour for a response.