Optus outages and service status in Cleveland, New South Wales

Problems in the last 24 hours in Cleveland, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Cleveland, New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

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  💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported 28 seconds ago from Kiama, New South Wales

  @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

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  Thought Patrol (@Thought_Patrol) reported 29 minutes ago from Kiama, New South Wales

  Normal service resumed thanks @Optus

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  Ben (@iB3nji) reported 33 minutes ago from Wollongong, New South Wales

  @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

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  Pete Nowakowski (@petenowakowski) reported 33 minutes ago from Wollongong, New South Wales

  @DanielNigro76 Yep. Parents house connected to Optus network.

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  Pete Nowakowski (@petenowakowski) reported 34 minutes ago from Wollongong, New South Wales

  @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

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  Jyckel C (@CavillJyckel) reported 44 minutes ago from Wollongong, New South Wales

  @EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.

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  Ben (@iB3nji) reported 49 minutes ago from Wollongong, New South Wales

  @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

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  John Roach (@cambuslangtrain) reported 53 minutes ago from Wollongong, New South Wales

  @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

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  Ben (@iB3nji) reported 59 minutes ago from Wollongong, New South Wales

  @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave (@Dave87990998) reported 2 minutes ago

  Circle clearances zero all demons bcoz one on one is ****.picket must be tagged.after ruck work Jackson or Cox must run with Gawn.But overall **** with this u cant win finals in MCG may be in Optus stadium @freodockers

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  Lister (@exRSaddict) reported 7 minutes ago

  @IanBatchelor11 @australian i worked for origin this exact issue was raised as an issue my manager ( who was at Optus when they had the databreach) said it wasn't an issue

• 
  Eagles. Stats and random. (@EaglestatsNW) reported 7 minutes ago

  @bamberee 🤷 Not unexpected. Optus version worse. BUT the same as then, today. Lynch - no plan. Rebound - no defence. Outlet for hand pass - nil. Even with Marcus to buy half an hour. Selection/positions - bewildering. Reid DE&t/o really poor-noone with him? No coaching response to these

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  No Shenanigans 😉 (@evanste46409034) reported 8 minutes ago

  @strangerous10 The Optus CEO fell on her sword after their nationwide outage a couple of years ago. The Telstra head might go the same way. What were they thinking, laziness, or just penny-pinching.

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  Daniel ★ (@Danielx64) reported 9 minutes ago

  @optus_help Hey Sam, I wasn't logged in and not even an Optus customer. Do you want me to DM the original enquiry so that it is easier to find the conversation?

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  James One 😷 (@james00000001) reported 10 minutes ago

  @jilldlovinglife @Dempsey57Jackie Yeah seems to be no correlation to carrier, not an Optus problem

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  Jeanette-End the Zionist Genocide @WSWS_Udates (@JaniceB72627796) reported 15 minutes ago

  @james00000001 I now think not an Optus problem as my husband received the alarm and he is on the same service as me. If I don't get anything I will contact Optus to find out why not.

• 
  Greg Carver (@GregCarver39264) reported 16 minutes ago

  @realRick_AUS We need him to have a full mobile network so we can piss Telstra and Optus off forever

• 
  BRODA (@RazeBannon) reported 17 minutes ago

  Ask Grok: Can ISPs block VOIP? Yes, ISPs can block Voice over IP (VoIP) traffic at their network level, and many do so in practice. This is technically feasible using tools like port blocking, deep packet inspection (DPI), and other traffic management techniques. How ISPs Block VoIP ISPs control the core network infrastructure, so they can inspect and filter traffic before it reaches customers. Common methods include: Port-based blocking**: Traditional VoIP often uses specific ports like UDP 5060/5061 for SIP (signaling) and a range of ports (e.g., 10000–20000) for RTP (media/voice). ISPs can simply drop traffic on these ports. Deep Packet Inspection (DPI)**: This examines not just headers but packet contents, signatures, packet sizes, timing, and protocol behavior to identify VoIP even if it uses non-standard ports or obfuscation. DPI can dynamically detect and block SIP, RTP, or app-specific patterns (e.g., Skype, WhatsApp calls). IP address or domain blacklisting**: Blocking known servers of VoIP providers. Protocol anomaly detection or traffic shaping**: Dropping or throttling UDP-heavy, low-latency streams typical of voice calls. Real-World Examples Certain countries and carriers (e.g., in the Middle East, Morocco, Philippines, or places with state telecom monopolies) block VoIP to protect traditional phone revenue or for regulatory reasons. Mobile providers like Optus 4G or others have blocked SIP traffic. Corporate/school networks or bandwidth-limited ISPs sometimes block or deprioritize VoIP to conserve resources. China has historically blocked VoIP, though workarounds emerged over time. Limitations and Challenges for Complete Blocking Encryption and obfuscation**: Modern VoIP (e.g., over WebRTC, HTTPS, or apps like Signal/WhatsApp) is harder to detect reliably. DPI isn't foolproof against randomized ports, variable packet patterns, or VPN-like wrapping. VPNs and tunnels**: Users can often bypass blocks by routing traffic through a VPN, which encrypts and hides the VoIP signature. Evasion techniques**: Providers and users adapt with port hopping, STUN/TURN servers, or proxies. False positives**: Overly aggressive blocking can disrupt other UDP-based services (gaming, video streaming). Complete, unbreakable blocking is difficult long-term without also harming general internet performance, but partial or effective blocking for most users is very achievable. Why ISPs Do This Reasons include protecting legacy telephony revenue, complying with regulations, managing bandwidth, reducing congestion, or enforcing content policies. In summary, yes—ISPs have both the capability and precedent for blocking VoIP, primarily via DPI and port controls, though motivated users can often circumvent it. If you're dealing with a specific ISP or scenario, details could help narrow down options. TCP/IP allows spam filters at the node level. This is one small example. TCP/IP remains neutral and ethical.

• 
  Jamie (@jamieeedward) reported 17 minutes ago

  @Rizzabeast I had a disgusting phone interaction with outsourced staff in the Optus Nbn install team, the first issue was a computer error, which I understood but asked to escalate to a supervisor, this guy had no customer service skills, talking over me, i asked to talk to his supervisor