Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 12/31/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Dazza_20 Dazza_20 (@Dazza_20) reported

    @troydodds @VodafoneAU @Optus My Optus NBN has been down since Friday night. Thankfully Vodafone is working on my phone otherwise I'd have no internet.

  • bazmorgan_ Baz (@bazmorgan_) reported

    What a surprise @Optus is down again

  • Vass2016 Vass (@Vass2016) reported

    @Optus You have been investigating for 3 weeks. What makes you believe you will suddenly discover the problem? Your site says there are issues in my area...The same message has been there all week, and nothing has changed.

  • troydodds Troy Dodds (@troydodds) reported

    @Dazza_20 @VodafoneAU @Optus Vodafone is normally OK for me in your direction. Major issues from about Kingswood through to Emu and they can't seem to solve it.

  • bazmorgan_ Baz (@bazmorgan_) reported

    @K7hc_ @Optus I was Telstra had no issues switched to Optus to get my plan and my phone cheap as **** through a vouched thing turns out Optus is horrid

  • Vass2016 Vass (@Vass2016) reported

    @Optus @Raf_Epstein No thanks. I have been dealing with your company for 3 weeks. I am going tell everyone about the experience until someone gets off their arse and does something. Coming into the 3rd hour without internet...on a Saturday night..22 year customer.

  • RossStewart14 DIY Ross. (@RossStewart14) reported

    @optus . Is there any reason why you block the use of third-party modem/routers to access my @NBN_Australia account? Tech support refused to help. Your modem/router was simply not up to task in my house.

  • MessyBarresi Jonathan Barresi (@MessyBarresi) reported

    @Optus **** Optus you're all scamming dogs

  • StevenRossDrew Steven R Drew (@StevenRossDrew) reported

    Honestly @Optus what is going on with your network in Alexandria? Why can I only get 3G & vvv low connectivity? Please fix it now! It is infuriating & pathetic service.

  • JuztYvonne JuztYvonne (@JuztYvonne) reported

    I’ve decided to never go to another game at Optus playing Eagles ever again. A most unpleasant experience having to listen to constant booing & “BALL” (ever heard of no prior opportunity) Absolute ********* behind us banging on about multi’s etc with no real interest in the game.