Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 01/12/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • SamNicoletti3 Sam Nicoletti (@SamNicoletti3) reported

    Ahhhh THE JOY!! Calling Optus this morning to complain about the reception cutting in and out in a suburb 10kms from Melbourne CBD.. Only for the call to cut out whilst I was getting somewhere due to no reception! #FML #Optus

  • LeslieP91047430 Leslie Pearce (@LeslieP91047430) reported

    @Optus You cannot blame the Victorian government, it’s comes down to to the people who paraded through the streets demanding freedom, without masks, etc, “My body my choice” that’s fine sentiment until they get the virus then bleat for vaccine & say why me.

  • backupbear 𝗣𝗿𝗲𝘀𝘁𝗼𝗻 𝗱𝗲 𝗚𝘂𝗶𝘀𝗲 #BLM 🏳️‍🌈📝 (@backupbear) reported

    That's four SMS's and two emails in the space of 60 seconds telling me about network upgrades in my area being complete, @Optus. Getting awful damn spammy from your end.

  • monkey_brennan Pyrite standard (@monkey_brennan) reported

    @plalor Easy fix: 2 weeks at a resort in WA, then play all the tests at either Optus or WACA

  • kaestarrx Kaeface (@kaestarrx) reported

    @Optus I've already checked the network status online. It's connection is "good" but I'm telling you, it's not.

  • rachplayssttv R a c h 🌱 (@rachplayssttv) reported

    I swear we have the worst luck with internet providers.. first Optus and now @Aussie_BB is being ridiculous. We signed up with them before we had to move with a 6 month deal and now they want us to pay full price when we only used them for under 2 months! I'm really not happy.

  • RitterWolfAU Julius Invisibus (@RitterWolfAU) reported

    Hey @Optus, do you have any plans on fixing the network timezone in Queensland? I've got my phone set to manual timezone because you want to put me on Sydney time.

  • rich_yeah Rich Yeah (@rich_yeah) reported

    wtf is optus day?

  • neiltdesouza Neil De Souza💥 (@neiltdesouza) reported

    @visav_nath @Optus Correct. It’s gotten worse than a few years ago. Digital team or not, waiting for 20-30 minutes for a 2 minute task is a fail.

  • jupiter3x69 Jupiter Price (@jupiter3x69) reported

    I'm with Optus so I am ok There is crap everywhere ok No confidence here mate Anyway take care And don't fall for it ok Have a good day Philip...