Optus outages and service status in Cleveland, New South Wales

Problems in the last 24 hours in Cleveland, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Live Outage Map Near Cleveland, New South Wales

The most recent Optus outage reports came from the following cities: Wollongong.

City	Problem Type	Report Time
Wollongong	Internet	17 days ago
Wollongong	Phone	2 months ago
Wollongong	E-mail	2 months ago
Wollongong	Phone	9 months ago
Wollongong	Phone	1 year ago
Wollongong	Internet	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cleveland, New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

• 
  💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported 56 seconds ago from Kiama, New South Wales

  @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

• 
  Ben (@iB3nji) reported 18 minutes ago from Wollongong, New South Wales

  @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

• 
  Ben (@iB3nji) reported 25 minutes ago from Wollongong, New South Wales

  @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

• 
  Ben (@iB3nji) reported 35 minutes ago from Wollongong, New South Wales

  @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

• 
  John Roach (@cambuslangtrain) reported 46 minutes ago from Wollongong, New South Wales

  @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yale Stephens (@YaleStephens) reported 8 minutes ago

  To anyone trying to call me, I've upgraded my phone; EVERY time I've done so in 28yrs w Optus there's been issues w voicemail. If it's engaged I'm on the phone; if there's no answer I'll call you when free if your number shows. Sorry for inconvenience. It's gone on for a week.

• 
  ArkeHaven (@JesterArke) reported 8 minutes ago

  30mins on hold to @Optus for tech support... call drops out < 1 minute after being answered. Another 30mins on hold & finally... still on hold. Have cooked & eaten dinner, cleaned kitchen, made & drank after dinner coffee while on hold. Guessing I can't stream OR work tonight...

• 
  F/A Mozy (@MozyAU) reported 18 minutes ago

  @Optus has the worst ******* internet **** like I can’t play anything

• 
  Dazza 5G enabled Keating 💉💉💉 (@Dazzastrat) reported 18 minutes ago

  @MichaelWestBiz @Optus And here I was thinking of moving over to them after a less than stella service from @Telstra

• 
  SH (@skhafiz) reported 21 minutes ago

  @Optus @NBN_Australia the maintenance says it will finish at 6am in Blakehurst. Internet now down even if it is 7.30. Why can’t you get your timing right or atleast keep us updated. Internet outage is too frequent #thirdgradeinternet

• 
  John Peacock 🔭🪐🇮🇹🎣🚣‍♂️ (@Oztronomer) reported 25 minutes ago

  @Optus @MichaelWestBiz I’ve been with optus since 1994 and not once gave I had a problem, just saying

• 
  Narendra Shukla (@imNS012) reported 25 minutes ago

  @kbrspace Wondering if you could help me, please. I’m Optus customer, in roaming (India) due to the unfortunate death of my father. Im unable to call but sadly, Optus care and tech support team unable to resolve my network issues.

• 
  Ben Costelloe (@oethesaint) reported 26 minutes ago

  @GLR_Clarke @AAPSport "it will aim to add full-match replays to their site within two hours of the final whistle." This is too slow - Kayo, Optus and Stan make replays available almost immediately @ParamountPlusAU

• 
  Proselytiser (@TheProselytiser) reported 29 minutes ago

  @Telstra Can you hang a mobile phone transmitter from the nearby NBN fixed wireless tower?? Optus are about to put on in, maybe you could both do it at the same time to save the road being dug up twice? 🤔Tower=Main Arm/Durrumble NSW

• 
  lukahj (@louisekahj1) reported 29 minutes ago

  @Optus Awful add, someone will try and do this, do not promote animal cruelty please ....ban this add