Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 12/27/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Brad_HR AustralianAntifa (@Brad_HR) reported

    Looks like there is a SIGNIFICANT NBN outage in eastern Victoria. @optus have failed to put it on their outage tracker. #disappointed #nbn

  • Brad_HR AustralianAntifa (@Brad_HR) reported

    @plan_IT_Ed @Optus Having trouble here too :(

  • Kristin542 Kristin (@Kristin542) reported

    @NBN_Australia I’ve tried contacting them (impossible!), Telstra and Optus are apparently saying there’s no issue, but Aussie Broadband are telling their customers there is an issue at the Lilydale exchange. A bit of transparency would be good!

  • plan_IT_Ed Methusheilah (@plan_IT_Ed) reported

    @Optus is there issues with internet in Outer Eastern Melbourne?

  • mrskuffoops Mrs Kuffoops (@mrskuffoops) reported

    @Optus Yes and it says nothing wrong. There are several people in the area also experiencing an outage.

  • tallawang 💧Craig carter (@tallawang) reported

    @peters_malcolm @phbarratt You're you've got better service than most of rural NSW, landline still functional, Telstra mobile only when you don't really need it and Optus mobile only when you've got your tongue in the right place.

  • ColinGeorge1985 Colin George (@ColinGeorge1985) reported

    @Optus Thanks. The website wasn’t showing any issues. So wanted to report. NBN been down since 11

  • Brad_HR AustralianAntifa (@Brad_HR) reported

    @Optus hey #optus is there a phone number to call if your NBN internet is down? It’s been down all morning for us 😭😭😭

  • wah_jag SässyCãt 🍩🍺🇦🇺 (@wah_jag) reported

    @parrottrees @Optus It’s down for me in yarra valley too .. doesn’t look like it’s just Optus

  • plug_n_pray Roger Doger (@plug_n_pray) reported

    @Optus no nbn in chirnside park. And nothing on your outage page.