Optus Outage Report in Cleveland, Wollongong, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Cleveland, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (35%)
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Phone (30%)
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E-mail (16%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Cleveland, Wollongong, State of New South Wales
The most recent Optus outage reports came from the following cities: Wollongong.
| City | Problem Type | Report Time |
|---|---|---|
 Wollongong |
Phone | |
| Wollongong |
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| Wollongong |
Phone | |
| Wollongong |
Phone | |
| Wollongong |
Internet | |
| Wollongong |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Cleveland, State of New South Wales
Latest outage, problems and issue reports in Cleveland and nearby locations:
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💧🌱pragmaticleftie 🏴🇮🇪💔
(@roseannebyrne) reported
from
Kiama, State of New South Wales
@LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.
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John Roach
(@cambuslangtrain) reported
from
Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Olly
(@Olly56631591) reported
@Optus Hi, I need some assistance please. Spoke to your customer support HQ’d overseas & haven’t got the support I need. I’m currently in the UK & frozen my monthly payments & just paying off the phone each month, the lady at the call centre advised me she could freeze my (tbc)….
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Spikey_cat 🔜 FURDU
(@spikey_cat) reported
@HYP3RSTRIKE @Optus No surprise this tactic was used, It's something even @Telstra is doing to get people onto the automatic billing stuff, And its to help stop people getting phones from AU and bugging out to where ever internationally and keeping the device.
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Vivian Andersen
(@vivandersen) reported
Hellooooo where’s @optus is it just me or is anyone else GOT NO BLOODY INTERNET its been down for an hour….what’s going on?????
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Mysteron
(@TGUZ72) reported
@Optus @MattIsNE1 This is rubbish. I was told there is a problem with email - specifically the outgoing mail - that Optus is well aware of and working through. So how about you admit the problem, deal with it appropriately, and suitably compensate those of us affected.
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Olly
(@Olly56631591) reported
@Optus …freeze my monthly payments for 3 months however call back in January to extend it again (which I did) however the customer support lady didn’t advise me that my email wasn’t registered so unable to do this as unable to do as can’t do MFA & now a payments bounced, need snr mgmt
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Michael Anthony
(@zerogrindzero) reported
@Optus Nope. I’m done. Been signed up for one day. I ring tech support to get help and the consultant tries to sell me on a current offer BEFORE even attempting to resolve my problem. That’s not the consultants fault. That’s a management directive to get those add on sales. Disgraceful
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SSU Yuki
(@SSUYukizor) reported
@Optus any update on the reduced services/outage in the castle hill/bella vista area? its been under investigation with no updates all day
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just a normal man
(@bigge_shotte) reported
lucky i love music and love my friends bc there’s no way regular *** ppl would want to or be able to do this without that love. unfortunately optus don’t accept love as a valid payment so if u see me at work come say hi and i’ll give u free **** for making my day nicer!!!
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Politic@l Spinner
(@lesstenny) reported
Anyone knows why my mother in laws cordless landline phone crackles only sometimes when talking to people.. But it never happens talking to us.. frustrating have no answers.. any experts out there 👋🤔🙄 @optus maybe?
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Melissa Dancey🇦🇺
(@MelissaDancey) reported
@lesstenny @Optus I used to have this problem all time over in Corinda. A Telstra technical told me years ago: it usually happens in an old building with old phone connections or phone (that needs to be replaced). or water getting into the phone junction box outside especially after it rain.