Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 12/20/2025 11:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • dawnstarau Dawnstar Australis (@dawnstarau) reported

    Not really paying too much attention to the Optus thing, not because its not important but: * There's already 17 jillion other people looking at it * I trust the people that look at it on my behalf to do their work * There's still a metric **** ton of other badness happening

  • nea_steve nea stevenson (@nea_steve) reported

    @PG1PT @Optus Message brightsky_tech on Instagram he can fix the issue he is a professional technician and he has been helping me a lot of times

  • ForbyKoonan Forby Koonan (@ForbyKoonan) reported

    The hacking wasn’t advanced. They only wanted a million dollars. Thus proving Optus is a crap service.

  • cantsearchnow Alex James (@cantsearchnow) reported

    The Channel 7 Optus story is the most batshit crazy news story I've ever seen. Bad accents, weird graphics and unhinged vox pops. *chefs kiss*

  • windsweptjoe Windswept Joe (@windsweptjoe) reported

    So is the ceo of Optus going to step down? Any kind of accountability would be great.

  • boards_john John Boards 🏌️ 😷 💉x4 (@boards_john) reported

    The Optus security fail has only just begun. There's no way all 10 million files have been deleted. 🙄 If Optus hasn't paid the ransom it's because the hackers have found another buyer. IT'S TIME that corporations are RESTRICTED from the amount of personal info they can ask for!

  • GCat102 GrumpyCat102 (@GCat102) reported

    @9NewsSyd NSW state government is not helping. I went to Service NSW today to change my driver license as it has been compromised. I completed all the requirements, but they have been told that Transport NSW said NO for compromised Optus customers.

  • Psy_Fer_ James Ferguson (@Psy_Fer_) reported

    @jodieingles27 I dumped the data that optus were holding on my cancelled service from 2020, and yep, they got my DL number, as well as the above.....coooool 👍

  • attacus_au attacus (@attacus_au) reported

    it’s a pain to replace key documents, absolutely it’s a greater pain (and expense! and worry!) to have to move house because That One Person could now know where you live, after everything you’ve done to keep that address private will Optus support these people to move?

  • MathewCowden Mathew Cowden (@MathewCowden) reported

    @TheShovel The same Optus that got a debt collector to ring my 90year old grandmother in her care home chasing me up for a $60 debt they’d failed to inform me of as they’d transposed two of my addresses so their letters never arrived. Couldn’t happen to a nicer company.