Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 11/02/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (25%)

    Phone (25%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Bill_FJ_Quinn Bill Quinn (@Bill_FJ_Quinn) reported

    @TonyBrain2 @Optus Yep. Am one more phone call, then one hail mary to the Telecom Industry Ombudsman away from doing just that. In-store tried but couldn't help.

  • WinstonNeville4 Winston Neville (@WinstonNeville4) reported

    One of Matt Burton’s bombs just came back down at Optus Stadium, hit one of the groundsmen

  • SeigeCeej ⭐️⭐️⭐️Ceej⭐️⭐️⭐️ (@SeigeCeej) reported

    @Optus Hi. I have sent you a DM re my complaint that you are trying to contact me back on … Is it fixed?

  • PenelopePPop Reasonably Angry (@PenelopePPop) reported

    @Optus I found that when I flicked my network to everything but 5g, I could use data, it is only when trying to connect to 5g. Also, When I first messaged with lat. & long. of the cell why could your team not see there were no recorded issues in the area & have started toubleshooting?

  • TonyBrain2 💉Tony 💉 🥳🥳🥳 (@TonyBrain2) reported

    @Bill_FJ_Quinn @Optus They told me I needed to go into the store during lockdown, begrudgingly went in, no other customers staff completely ignored me. Felt like an idiot standing there. That was enough, now with boost mobile & iiNet. Couldn't be happier

  • kayorchison Kay Orchison (@kayorchison) reported

    @Optus This is extremely inconvenient. Incidentally my business phone contract is up so I’m looking around for good EOFY deals. Please help me resolve this issue immediately.

  • david_faraway Faraway_Shores (@david_faraway) reported

    @OptusSport Optus, there’s plenty of Newcastle supporters in Australia who are going to get p*seed of with you pretty quickly if you peddle this crap.

  • JaTaylor0202 ja_okay (@JaTaylor0202) reported

    @Optus Thanks Medina but the main issue I am complaining about is dealing with your customer care team by phone so your offer to ring them is the very last thing I will be doing. They can however feel free to ring me if they can be bothered connecting.

  • neilsherwin Neil Sherwin (@neilsherwin) reported

    @meacod The issue is production costs - Optus just take the EPL world feed, presumably it’ll be the same with La Liga. They don’t do any heavy lifting in that regard.

  • TonyBrain2 💉Tony 💉 🥳🥳🥳 (@TonyBrain2) reported

    @Bill_FJ_Quinn @Optus Dump Optus. Optus customer service is as effective as a fart in the wind