Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 12/02/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (16%)

    Phone (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (7%)

    Total Blackout (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • alexbhathal Alex Bhathal (@alexbhathal) reported

    Anyone else having major problems with slow @optus speed?

  • hs247 𝘛𝘰𝘮 (@hs247) reported

    Optus Service Has Been Restored. BAU. Regards, FSCC

  • anupelectro Anup W (@anupelectro) reported

    @amaysimAU @Optus hopeless network at IKEA Adelaide. Such a prime location doesn't have required capacity. Unable to make calls and browse internet.

  • GinaHammond Gina Hammond (@GinaHammond) reported

    @Optus no access since 14th. Have to go to shops to check work emails, just awesome. Optus shop couldn't help, said everyone is complaining call 133937. 35 mins later I'm told I'm on a priority list to get updates... which I won't be able to get without connectivity. Oi

  • VanillaVice3 Maxx Star (@VanillaVice3) reported

    @Optus why does your technical support team hang up the phone when they cant answer a genuine question about account being Hack, and keep hanging up when you call back? Poor services, #poorservices

  • VanillaVice3 Maxx Star (@VanillaVice3) reported

    @Optus if your team, really care about a customer, they would ring back if phone was cut off be technical issues, obviously not.. @Telstra @Vodafone will be a better choice.

  • tatumfanclub James (@tatumfanclub) reported

    Love getting one bar service everywhere $130 a month for the worst service imaginable @Optus do better

  • klaushfrohlich 💧klaushfrohlich (@klaushfrohlich) reported

    @TheNewDailyAu I have just been told by @Optus that they don’t cover the cost for the driver’s license renewal in SA since the 1/1/2023! I won’t say ‘yes’ for much longer! Some other members of the family in the same boat! I just Lodged a complaint with the ombudsman! Not happy @Optus !

  • GreggT80 GreggT (@GreggT80) reported

    @Optus Internet down in Dandenong VIC area? Have restarted modem twice but no Internet. NBN box has four lights. Please advise. Thanks.

  • Fan1972Swannies SwanniesFan1972 (@Fan1972Swannies) reported

    @pm4pmIV @Optus If you have his phone and number just port it to another carrier on a prepaid plan eg aldi mobile, and then let it be when the credit runs out. Eventually when the number is inactive long enough it will end. Better if you could get decent service from Optus, but that won’t happen