Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 01/17/2026 15:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • noplasticinsea Emilio 🇦🇺 (@noplasticinsea) reported

    Optus sport has gone to ****.

  • SydGuy78 Ⓜ️🏳️‍🌈🇦🇺 (@SydGuy78) reported

    Okay... Need help to facilitate my irresponsible spending. Want an iPad Pro 11 with Magic Keyboard. Optus have white - 3 weeks. Apple for $1850 today. JB HiFi in grey/black for $1700... Decision?

  • robertmbarnes Robert Barnes CAE 🇵🇬🇦🇺 (@robertmbarnes) reported

    A monkey pedalling a dial up modem would be faster than @Optus NBN right now. Wasted a whole day trying to stay online for work and now can’t even watch the idiot box. #itsajoke

  • TIGERL0KI Floyd (@TIGERL0KI) reported

    @Optus Have had slow internet speed/dropouts for the past 5 weeks. Actually frustrating. Can’t even load up any online documents.

  • alyx_the Souvlakia ...one is never enough (@alyx_the) reported

    @abcnews Like..why did Gladys keep it shtum before an election ? Or was this another bad choice ? Yes, Optus.

  • GoonOfOz Regan-James (@GoonOfOz) reported

    @Optus I live in Ashbury, Sydney. We have an NBN technician coming next week. So hopefully they can help. Its the unreliability that is my main issue. I can handle low speeds. Just the cutting out. Ive played around with it now. Hopefully I get it working 🙏

  • Anthony_Caruana Anthony Caruana (@Anthony_Caruana) reported

    The removal of superflious equipment (boxes, cables, etc) should have been part of the project @NBN_Australia ran. I spent over an hour in an online chat with @Optus to get someone there to understand the issue and book me a tech. And now i'll need to do the same with @Telstra

  • The_Motelier 💧The_Motelier 🇦🇺 (@The_Motelier) reported

    @Optus . Worst customer service ever. Called Tech support on 10 th March. Two appointments where the technician failed to arrive. Problem still not fixed, and we have to wait for our case manager to call on the 28th March. Telecommunications Ombudsman will be contacted.

  • missjanem Jane Miller (@missjanem) reported

    Hi @Optus - any reason that I can’t call landlines on my iPhone 8 Optus mobile service at the moment? I can call mobiles no problem but calls to landlines show “call failed”. Based in West Footscray

  • Kenzohorizon Alvin Tan (@Kenzohorizon) reported

    @Optus Hi optus, how am I supposed to work from home on the weekend when the 5g home broadband outage is supposed to be be fixed in 3 days time? I live in DOCKLANDS and the 5g tower is constantly down.