Optus Outage Report in Cleveland, Wollongong, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Cleveland, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (14%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Cleveland, State of New South Wales
Latest outage, problems and issue reports in Cleveland and nearby locations:
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.
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John Roach
(@cambuslangtrain) reported
from
Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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Pete Nowakowski
(@petenowakowski) reported
from
Wollongong, State of New South Wales
@kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.
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💧🌱pragmaticleftie 🏴🇮🇪💔
(@roseannebyrne) reported
from
Kiama, State of New South Wales
@LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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james timothy fuss
(@JamesTFuss) reported
@Optus why ******** does my internet just keep dropping and taking like 20 minutes of trying to reset/unplug and turn back on the modem constantly for the past week. I’m honestly getting so sick of this ****!
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Revd Andrew Klein ( Chaplain)
(@KleinRevd) reported
@PaulFletcherMP I want to talk with you about my extremely poor internet connection ,a phone that keeps dropping calls. Have raised this with @Optus but to no avail. @NBN_Australia leaves a lot to be desired. My upload/download speeds are a joke. You get back to me and explain why this is so.
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O.Rexx
(@o_rexxellent) reported
@abcnews What the point? In our area the fed govt funded one operator only (Vodafone) with already awful coverage to build a new tower in our area. Meanwhile Telstra and Optus coverage remains as awful as ever.
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Cosmic Gumbo
(@riontweets) reported
@Optus so what’s the go with the Optus Perks/Hoyts tickets thing now?The tab has mysteriously disappeared off the myoptus app without any explanation in the last week and nobody in customer service could help me at all? Kind of one of the reasons I am staying with u guys tbh
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Steve Smith
(@TheLudlowLad) reported
Working as a contractor means no work, no pay. The outage cost me hundreds of dollars. Why would the Optus rep tell me it would be resolved "shortly", but it took another 5 hours?!?! Not good enough!
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Patty 🪐
(@yiota29) reported
Hey @Optus trying to access hoyts perks on the app but it's not showing today. When it did a few days ago optus prices were not coming up. Consultants on the message us section don't seem to know how to fix it. I've uninstalled and re downloaded etc
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RashadInOz-2020
(@rashad_rebuilt) reported
Hey @optus just a well-deserved "Thank you" for great customer service getting a wifi modem organised and working. That's fresh from 5 hours on chat with @Telstra trying to get a simple problem resolved.. Yep. *trying*. Still broken.
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mona.
(@almxnade) reported
excuse me what else is wrong with your signal. nothing is loading for god’s sake. @Optus
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Christopher Shaun
(@chriss78238) reported
Without a shadow of a doubt @Optus might have the worst customer service out of all the telcos!
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Brad
(@beeradmoore) reported
@James_M_South @Optus They added a thing to monitor calls from my phone, escalated it, and told me I’d hear no more correspondence from them or the higher team. Calls stopped a few weeks later. I’d happily bet money the spammers went onto a new number rather than Optus did anything to help.