Optus outages and service status in Cleveland, New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- Optus generated 0 outage signals in the last 24 hours around Cleveland, including 0 direct reports.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Cleveland, New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at Optus
Optus is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Cleveland, New South Wales
Latest outage, problems and issue reports in Cleveland and nearby locations:
-
Pete Nowakowski (@petenowakowski) reported from Wollongong, New South Wales@kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.
-
John Roach (@cambuslangtrain) reported from Wollongong, New South Wales@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
-
Pete Nowakowski (@petenowakowski) reported from Wollongong, New South Wales@DanielNigro76 Yep. Parents house connected to Optus network.
-
Ben (@iB3nji) reported from Wollongong, New South Wales@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
-
Thought Patrol (@Thought_Patrol) reported from Kiama, New South WalesNormal service resumed thanks @Optus
-
Ben (@iB3nji) reported from Wollongong, New South Wales@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.
-
Jyckel C (@CavillJyckel) reported from Wollongong, New South Wales@EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.
-
Ben (@iB3nji) reported from Wollongong, New South Wales@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.
-
💧🌱pragmaticleftie 🏴🇮🇪💔 (@roseannebyrne) reported from Kiama, New South Wales@LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Hugo (@Chilka_) reportedI wanted to apply but I'm sorry the UX is ridiculously bad. @Optus just give an email i can reach and send all the info and my cv bc I'aint gonna talk to this damn bot and wait 5 seconds each time i put an info. It took me 1 min just to fill my basic account info.
-
まどか27卒 (@survivejp_0423) reported@Optus I have been trying to contact support regarding unexpected OPTUS PREPAID charges but have not received a response. Could someone please assist urgently?
-
Dave Jones (@eevblog) reportedNow tweeting from my lab machine again with very basic Optus 5G internet. Will have to upload video and stuff from home, but otherwise I'm kinda functional again. No idea when NBN/Telstra will restore the connection, it's been 3 days already so I assume it's very bad. Today is Sunday and tomorrow is another public holiday.
-
M (@imboudee) reported@beeradmoore @robb_j_m Also, Optus have $10 for 30GB at the moment but will slow you down to 1.5 mbit when limit reached.
-
Mike (@stocksworldbull) reported@TeamYouTube I have spent an hour on the link you provided but it is not helping. My third-party provider (Optus) shows active until May 2026, but my YouTube app is stuck showing an expired date from October 2025. All i want is Help to refresh my youtube account's sync with Optus.
-
jfly (@jasonfly) reported@pelli_69 @Optus @Telstra Maybe try Superloop. I was with Tesltra for 20+ years, and switched to Superloop. cheaper for higher speeds and I’ve had no issues with them for a the year since I switched.
-
K S (@siento) reported@greg__briggs @disco___cat Yeah. Aldi are good. I switched from Optus and the coverage seems better and it's cheaper. The app and support leave a bit to be desired though. Major cities and highway stuff for coverage checks.
-
Oliver J (@oliverjanik) reported@loftwah I will never understand people who stay loyal to telstra or Optus
-
Stevo (@jaded61) reported@Shaebee22 My weather app says Optus will be pretty cold, 14° down to 11°, big diff from Darwin. Hope our heroes bring the 🔥 Bloody Wharfie Time shits me to tears 😭
-
Ross (@Ross1873493) reported@Millsy197 @SandyXiaotong @burkylie12 Because she. It's that simple. ***** pass. It's not a case of a threat to seat should by election be called. It's a Labor safe seat. Women are not held to account, both sides of house. Look to "profoundly corrupt" Bin Chicken; slides across to Optus, never prosecuted.