Optus Outage Report in Cleveland, Wollongong, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Cleveland, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (21%)
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E-mail (12%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Cleveland, Wollongong, State of New South Wales
The most recent Optus outage reports came from the following cities: Wollongong.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Cleveland, State of New South Wales
Latest outage, problems and issue reports in Cleveland and nearby locations:
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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Thought Patrol
(@Thought_Patrol) reported
from
Kiama, State of New South Wales
Normal service resumed thanks @Optus
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💧🌱pragmaticleftie 🏴🇮🇪💔
(@roseannebyrne) reported
from
Kiama, State of New South Wales
@LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.
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Jyckel C
(@CavillJyckel) reported
from
Wollongong, State of New South Wales
@EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.
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John Roach
(@cambuslangtrain) reported
from
Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.
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Pete Nowakowski
(@petenowakowski) reported
from
Wollongong, State of New South Wales
@DanielNigro76 Yep. Parents house connected to Optus network.
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Pete Nowakowski
(@petenowakowski) reported
from
Wollongong, State of New South Wales
@kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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William
(@wrhollingsworth) reported
@Optus I have dealt with your support service before it was a total dead end. I'm not going to bother again.
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Shane Stapleton
(@shaneanza) reported
FYI for those affected by the #optushack @Optus offered a 12-month Equifax Protect subscription for credit reporting to those affected but failed to tell you in the email that the code they supplied for this expired in December 2022. If you haven't redeemed this too bad.
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Lyn (aka The Tractor 🚜)
(@lyng62) reported
from
Sydney, State of New South Wales
@Optus call centre staff are immeasurably incompetent it took three phone calls in order to cancel a service for a house I’m moving out of Not that difficult you would think. Gave them a date - 1st Feb It was cancelled within two minutes now I have no Internet…
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William
(@wrhollingsworth) reported
@Optus I check your network status page whenever the daily dropouts happen. It always says no reported issues.
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Ray Madden
(@RaymondMadden13) reported
@janine_hendry I spent about 5 hours with optus and samsung yesterday trying to get a real person, not a chat bot, to help me, got there in the end, but lord I was frazzled ...sigh
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Ceri Cat
(@CeriCat) reported
@mmdts @chompie1337 Ask Optus and Medibank customers about that. They personally may have never used a computer or smartphone, but the businesses do.
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Josh
(@josh_laycock) reported
@Law_Girl_ I hated Telstra from back in the 2000’s because of their **** adsl and customer service. I avoided them for 20 years. Decided to try their 5G. Pretty average coverage. After the behaviour of their CEO I’m heading back to Optus. And to think Telstra was once a government entity.
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Bronte Snorus
(@bronteny) reported
@Scutty 100%, Thought it was b/c I am a Medibank + Optus customer. I'm now ruthless. Don't know the no. + no mesg = block number.
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Sebastian Cobb
(@sebconn) reported
Optus gave customers that were compromised in their breach access to 1 year of My Equifax with lets you get credit reports and has an identity tracker. Honestly it's absolute garbage. It gives me alerts about when my email address has been compromised, but provides zero context
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Shane Stapleton
(@shaneanza) reported
FYI for those affected by the #optushack @Optus offered a 12-month Equifax Protect subscription for credit reporting to those affected but failed to tell you in the email that the code they supplied for this expired in December 2023. If you haven't redeemed this too bad.