Optus outages and service status in Cleveland, New South Wales
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Cleveland, including 0 direct reports.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Cleveland, New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Optus Issues Reports Near Cleveland, New South Wales
Latest outage, problems and issue reports in Cleveland and nearby locations:
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Thought Patrol (@Thought_Patrol) reported from Kiama, New South WalesNormal service resumed thanks @Optus
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Ben (@iB3nji) reported from Wollongong, New South Wales@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.
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💧🌱pragmaticleftie 🏴🇮🇪💔 (@roseannebyrne) reported from Kiama, New South Wales@LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.
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Pete Nowakowski (@petenowakowski) reported from Wollongong, New South Wales@DanielNigro76 Yep. Parents house connected to Optus network.
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Ben (@iB3nji) reported from Wollongong, New South Wales@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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Pete Nowakowski (@petenowakowski) reported from Wollongong, New South Wales@kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.
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Jyckel C (@CavillJyckel) reported from Wollongong, New South Wales@EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.
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John Roach (@cambuslangtrain) reported from Wollongong, New South Wales@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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Ben (@iB3nji) reported from Wollongong, New South Wales@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy Graham (@montrosegraham) reported@ChinaSelect Australia has had two major telecommunications network failures. As a result of the Telstra failure, three people died, including a baby. One person died as a result of the Optus failure. No infrastructure should have any exposure to foreign adversaries.
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Optus (@Optus) reported@jnj_pro Sorry to hear that you're having these ongoing issues with the app and need to log in multiple times. Can you please ensure both the app and your device have been updated to the latest available software? We also recommend enabling biometrics in the My Optus App, so you don't need to keep re-entering codes. Please send us a DM if you are still needing assistance. - Joel
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b (@_benny4) reported@chdyctt I cancelled a contract with Optus 10 years ago due to their relocated contact centre. Was awful, but Telstra ended being cheaper believe it or not. In saying that, communications need to be explained easy & not written by AI and signed off.
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Kim, Car Thief in Texas (@CarThiefinTexas) reported@HappyNacho73 I've got two numbers and the Telstra one on e-sim was very loud compared to the Optus network one.
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Grandy Promenade (@RCT_10) reportedWhy ******** am I not at optus
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Optus (@Optus) reported@saline Hi Samela, so that we are on the same page, you have an Optus service and your service is getting cut off at night, especially when you call your colleague Brenda? If you are an Optus customer having issues with your service then please send us a direct message with more details of the fault so that we can assist you further - Kartik
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Optus Help (@optus_help) reported@Joshdabagger Hi Josho, apologies for any inconvenience this may have caused. Optus is reducing the number of mobile plans across its product range to simplify our systems and processes so we can provide an improved service to customers. If you have any further questions or concerns around this change, please feel free to send us a Direct Message. Aman
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Mark Symons (@SymonsYahoo) reported@ronInBendigo A clear sign that corporate management wishes to frustrate and alienate customers. No just due to the decision but principally due to the inevitable decline e to disastrous levels of customer service and systems reliability. The much reviled Optus is a case in point: dreadful customer service and numerous life-threatening outages as a result inadequate staff processes and failed procedures. I would love to see the risk assessments carried out by both companies, in relation to both real and reputation risk.
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Kelly (@Kelly26552573) reported@Candour100 @blu_boys @Optus Yeah my husband had to switch to the Telstra network because of remote work. Boost was his choice.
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Optus (@Optus) reported@iisancs Hi Isan, we're sorry to hear you're experiencing issues with your internet connection in spite of paying your monthly Optus bill. Please send us a DM with your full service address and your internet type, so we can take a look and investigate further. -Enku