Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 01/18/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • vivien3721 Vivien Munoz (@vivien3721) reported

    @Optus I download the Optus add as instructed but I can't get out of the page where it says Select a service to manage. I don't want to give nicknames.

  • Hailmo Space Bureau 😂 (@Hailmo) reported

    @Telstra Yep it's just this area. I assume it's congestion too but my partner has no issues on the Optus network. Just disappointing when you pay for good service and coverage

  • Ben_En Ben (@Ben_En) reported

    @Optus Sorry Harrison but your processes and procedures are poor. I do not wish to waste any more of my time on chats.

  • MetalMadStacer Stacer 💀🕷️🕸️🔥🕯️🗡️🍷 (@MetalMadStacer) reported

    @SamsungAU I found out Optus are doing cell tower maintenance in my area so I think I'm okay for now. If nothing changes with my 4g signal after the tower maintenance I'll be in contact. Thanks

  • kazben25 Redhook’s Angel Kaz 💝💘💖🌸 (@kazben25) reported

    Time to log off cause my internets gone down again!!! Wish Optus would hurry up & fix it so I can have a reliable service!!! 😭😭

  • PnKllr 𝙋𝙉𝙆𝙇𝙇𝙍 (@PnKllr) reported

    Ok @optus why does my Fetch Tv allow me to subscribe to one tv channel pack (let’s say kids) but it errors out when I try and purchase the ultimate pack… please explain

  • ExJew33 Freddy 🤔 (@ExJew33) reported

    @BoonBroAus @Optus no thanks @Optus, I'll hand you my documents for verification, then you delete them.. problem solved.

  • devilscandidate Devil's Candidate (@devilscandidate) reported

    'Medibank and Optus decline invitation to Senate hearing on privacy laws'. I expect when you've just got a 2-million-dollar bonus for losing data belonging to every one of your customer's why bother turning up to anything?

  • KarlosGaming KarlosGaming (@KarlosGaming) reported

    @BoonBroAus @Optus Closed 1 of my accounts. The other account is a necessity at the moment (no other options in the area) but as soon as I move or other options become available, optus will be bye bye for me, after 14 years a customer. ******** trying to push an agenda and G binchicken at the helm.

  • vivien3721 Vivien Munoz (@vivien3721) reported

    @Optus Where? I looked & couldn't find it. But don't worry aa I can access the app now. I have another problem that arose about 20 min ago: I can't send or receive emails on my iphone. I was going to contact Customer service tomorrow.