Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 05/09/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cleveland, Wollongong, State of New South Wales

The most recent Optus outage reports came from the following cities: Wollongong.

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City Problem Type Report Time
AustraliaWollongong Phone
AustraliaWollongong Internet
AustraliaWollongong Internet
AustraliaWollongong TV
AustraliaWollongong Phone
AustraliaRobertson Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • miss_neko_nadi ꕥNekoꕥ (@miss_neko_nadi) reported

    @AnnastaciaMP Just called @TMRQld you have to go in to a service center with the email your received from @Optus prove you were effected.

  • MegMLW Megan Leed-Williams (@MegMLW) reported

    @Optus I don’t buy the line that the hacker isn’t a professional. I have tried for weeks, without joy, to get into my own account with little help from @optus. This guy is a master. Do you have his number? Maybe he can help me? #optusbreach

  • miss_neko_nadi ꕥNekoꕥ (@miss_neko_nadi) reported

    @AnnastaciaMP Just called @TMRQld the recording said you have to visit a service center with the email your received from @Optus for proof.

  • JulieYouDontKno Julie (@JulieYouDontKno) reported

    @Jeremy_Kirk Optus accepted my stolen drivers licence when someone used it to fraudulently open an account.A stolen license makes up a chunk of “100 points” of ID. Why the f*** does Optus not check whether the person looks like the photo? And WTF VicRoads won’t change my drivers license?!?

  • crotchetkween bettyza beech (@crotchetkween) reported

    Yesterday I went to (no)Service NSW to change licence, because OPTUS. They told me to ring IDCare, rang them and after a long wait on hold told to go to (no)Service NSW. #FFS

  • thewollemipine sydneysider 😷😁 (@thewollemipine) reported

    you then have to fill in a special form+take this to service NSW. Service NSW will check breach with Optus. Eventually you will get a new Drivers Lic number. Ppl are getting confused between your Drivers Lic number + your Drivers Lic card number. The Driver Lic num is what counts

  • debritz Brett Debritz (@debritz) reported

    I'm an Optus customer and I don't want a new passport. It was enough hassle getting the one I have. And, as I've noted before, everywhere I've travelled, hotel staff and foreign governments have taken photocopies of my actual passport -- more useful to fraudsters than a number.

  • JohnnyKouros We just saved Australia (@JohnnyKouros) reported

    @EmergencyBK I feel like screaming. How do these septic people get jobs? I mean FFS how stupid are Optus execs? Optus is now well and truly on the **** list.

  • MiguelDSouza Miguel D'Souza (@MiguelDSouza) reported

    Here's a quote from their letter - what was lost?: "name, date of birth, email, phone number and/or address associated with your former account. No ID document numbers or details have been affected." In other words, only customer details, no Optus-created material was lost.

  • 42violetta janere too (@42violetta) reported

    @wobwong @favfavalore Are you a tenant ? Hire a car ? Your 100 points of ID is sitting in someone’s filing cabinet or poorly protected office pc …the Optus problem is canary in coal mine stuff .