Optus Outage Report in Cleveland, Wollongong, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Cleveland, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Optus
Optus is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Cleveland, Wollongong, State of New South Wales
The most recent Optus outage reports came from the following cities: Wollongong.
| City | Problem Type | Report Time |
|---|---|---|
 Wollongong |
Phone | |
| Wollongong |
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| Wollongong |
Phone | |
| Wollongong |
Phone | |
| Wollongong |
Internet | |
| Wollongong |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Cleveland, State of New South Wales
Latest outage, problems and issue reports in Cleveland and nearby locations:
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.
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Pete Nowakowski
(@petenowakowski) reported
from
Wollongong, State of New South Wales
@kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.
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Pete Nowakowski
(@petenowakowski) reported
from
Wollongong, State of New South Wales
@DanielNigro76 Yep. Parents house connected to Optus network.
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John Roach
(@cambuslangtrain) reported
from
Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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💧🌱pragmaticleftie 🏴🇮🇪💔
(@roseannebyrne) reported
from
Kiama, State of New South Wales
@LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.
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Thought Patrol
(@Thought_Patrol) reported
from
Kiama, State of New South Wales
Normal service resumed thanks @Optus
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Rowly Emmett
(@rowly_emmett) reported
hotspotting off @VodafoneAU because @Optus can't manage a network, nor manage their relationship with @NBN_Australia
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John Saridakis
(@saridakis_john) reported
@hely_emily @Optus Absolutely disgraceful and it’s been a regular issue too!
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Petros Laloukiotis
(@PLaloukiotis) reported
@Optus @sydneymardigras Any update on fixing your service? Slow as internet, no mobile data. Unacceptable and pathetic
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Lidija Franic
(@franic_lidija) reported
@Optus hi, I’m trying to recharge and it won’t let me, it says there is a problem. I have money in my bank account. Is there a problem with recharge?
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Ashley Marsh
(@AJMarsh17) reported
@JoshFrydenberg You have been the worst Treasurer but you might be able to get a job with Glady at @Optus after the election.
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Optus
(@Optus) reported
@DJXX__ Hi Danny, due to severe weather, some Optus customers in NSW may experience issues connecting to their services. Our Networks team are working on it, and in the instance of emergency, customers should still dial 000. We apologise for any inconvenience caused. Kartik
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TheKernel
(@thekernel18) reported
@optus NBN outage I have no internet in Roselands 2196 since 7am today, I can't get through to you to report it, your 24/7 help app chat is not responding. Where is your commitment to customer support?!
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Liverpool Fan
(@liverpoolfcsyd) reported
@optus is the worst telecommunications company in Australia there’s no way to speak a human on the phone for technical help after hours, six months of constant dropouts, BS excuses from the technical support team i.e. your Internet drops out because you have your Xbox connected
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midgetfishy
(@MidgetFN) reported
@Optus I haven’t had internet all day it’s been down in 2219? I need connection to be able to work
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Erin Mielens
(@erinmielens_) reported
@Optus trying to recharge my kids phone credit but I’m currently unable to. Any idea how long it will be before your recharge service is working again? My child can’t contact me as they’ve got no credit