Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 01/24/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • simmybeats Simmy (@simmybeats) reported

    @Optus @ARobert95256658 Just untrue. I don’t know anybody that’s been able to playback in 1080p. I’m also using the native app on a Samsung TV with a hardwired Internet connection. It’s garbage. I can pirate it and have a better experience.

  • cubes67 Cubes (@cubes67) reported

    @OptusSocial I cannot log into your new paid service via SubHub for existing Optus customers Premier League, it comes up with an error. I have utilised your "Help" service on my Optus log in and they cannot resolve, they close the case and send me to Socials to get it fixed? WTF!

  • FitFantastic1 Ali Cavill Fit Fantastic (@FitFantastic1) reported

    @Optus The outage is still going. Please advise how you will financially compensate my parents?

  • Optus Optus (@Optus) reported

    @Melbourne_MUFC2 We're sorry to hear you feel this way, Jon. Where 1080p support is not available, Optus Sport streams are available in up to 720p HD (depending on your device, and the quality of your connection). (1/2)

  • jake_80 Jake (@jake_80) reported

    @Socrate90000750 @friendlyjordies “The telco (Optus) was last week awarded a government contract from rival Telstra to run the inbound calls for Service NSW.” … seems legit🤪

  • deeyaygz D (@deeyaygz) reported

    @Optus I am using an Apple TV 4K 2021 version, it is on your list. My connection is 89mbps download and 38mbps upload, every other streaming app is streaming 4K with no issues. Just Optus that is poor

  • Kingstons101 🌳Kingston (@Kingstons101) reported

    @TheKennyDevine And now Optus have a contract with the NSW government. It never ends.

  • Matthewjw1978 Matthew Wilson (@Matthewjw1978) reported

    @SqdLdKashifSyed @Telstra Look I’m with Optus moving over to Telstra Optus customer service ease of use shits all over Telstra but Telstra has the better mobile service Optus is hopeless drops out all over the place in Sydney for Christ sake

  • BkWhatOCE Bk (@BkWhatOCE) reported

    @Qu1ckdraw_ ****, Optus Sport was worth it if I can watch this in full.

  • Optus Optus (@Optus) reported

    @sweettea19990 Hi Zee - apologies for any inconvenience this may have caused. Can you please confirm if your Optus Sport login is working fine (using the same details) on your mobile and if the issue is just with the TV? Aman 1/3