Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 01/22/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Aussie_BB Aussie Broadband (@Aussie_BB) reported

    @Guildford The DOBs were not leaked in the breach either, they part of what we supply to optus as a wholesale customer, for security purposes to have this tied to the SIM card ID and phone number for porting, but we have confirmed none of this information was leaked :) Regards, Tara

  • Laughatsaltyge1 Laughatsaltygeelong (@Laughatsaltyge1) reported

    @vrachelv9 @bridgerollo But using the optus network coles was just a handset seller

  • mytravellibrary The Travel Librarian (@mytravellibrary) reported

    I feel really bad for the customer service staff at @Optus right now, but the fact that I can't get an answer to a simple question I've had to message to them twice now is really, really bad form

  • VascosNebula 💧Vasco Pajama 🌴 (@VascosNebula) reported

    @odonoghue_dm @darwinb0y @jasonjordan Amaysim leases Optus network infrastructure. Amaysim is a separate Co in its own right. Telstra n Optus own/control the hard telecommunications infrastructure. All other service/sim providers lease access. From Amaysim to Virgin.

  • TrevorHockins Trevor Hockins (@TrevorHockins) reported

    @SenPaterson @Birmo @Birmo, didn't your Coalition, while in govt, water down the safeguards Optus was required to put in place? And didn't the former communications minister work for Optus for several years before he landed in Canberra?

  • TMRQld Transport and Main Roads Queensland (@TMRQld) reported

    @AndrewCampbell7 @davidtickle @Optus Optus customers may apply for a new Customer Reference Number (CRN) if their existing CRN has been used fraudulently or is at a high risk of being used for fraudulent transactions.

  • liambednarski Liam Bednarski (@liambednarski) reported

    @jonzey0 @Dave_Matteo Good point. I won’t be going to everyone though idk how many I will tbh. I’ve not actually done a dollar per game analysis for Stan Sport (split that bill three wars) or Optus Sport (customer discount, sadly a customer this week) tbh.

  • TMRQld Transport and Main Roads Queensland (@TMRQld) reported

    @Sooty246 Due to constantly changing procedures regarding the issue of new Customer Reference Numbers (CRN), it is expected that high volumes of customers impacted by the OPTUS privacy breach will attend Customer Service Centres today to request a new licence number 1/2

  • jasonandrade Jason Andrade (@jasonandrade) reported

    @vince05656201 You believe the Head of Enterprise, Business and Institution - a business focused unit of Optus - should be commenting on an issue that's related to the consumer unit of Optus (that they have nothing to do with). Why ?

  • amotanltd Kristoff Palsu 克里斯托夫 (@amotanltd) reported

    @GeorgeS21916881 @favfavalore Several folk I know have non contract pay by month SIM's can't log in to MyOptus account to change payment/cancel. In each case I had to help them contact their bank to get a stop on future direct debits as the only option. (3 hours on hold to Optus was not an appealing option)