Optus

Optus Outage Report in Cleveland, Wollongong, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cleveland, Wollongong, State of New South Wales 11/09/2025 07:05

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • StadiumAu Lachlan (@StadiumAu) reported

    @Telstra Ever since I ported to telstra from optus I've been getting way more spam texts, when i was on optus I don't remember getting any but on telstra atleast 2 a day. And why is telstra so bad compared to Vodafone and optus in concord?

  • stabletable beyond stable (@stabletable) reported

    @Optus why are you insisting that I get on the phone at the same time as my abuser to transfer a phone service to him?

  • crocop1968 Slav🇭🇷 (@crocop1968) reported

    @Optus Very very disappointing all round ! Your system is completely broken! It zero customer service & level of incompetence is mind boggling

  • genrobey Genevieve Robey (@genrobey) reported

    @KeenoPaul Thanks heaps Paul. Very weird. I can access on laptop via phone (Telstra) hotspot, but not on laptop using @Optus NBN. There's 3 sites I can't see via Optus - all hosted by @WebCentralAU. Not finding other sites a prob. But yes, sites slow when viewable. Investigation continues!

  • Wittyfan 😷💉💉💉richwhiteguy78 (@Wittyfan) reported

    @Optus Hi. I was wondering if the issue of long SMS messages being sent and not delivered to non-Optus phones has been resolved as yet. Many thanks.

  • BlondeDHeaven Donn (@BlondeDHeaven) reported

    @Optus I cannot make or receive calls overseas I have been using my phone overseas for years! Now I cannot use it. I spent 2 hours!!yesterday on the chat with no resolution, called the helpline from overseas at my cost now, held on and then you cannot answer due to high volumes!?

  • lizsydneycomms Libby Shaw (@lizsydneycomms) reported

    Optus has me blocked but how can they actually think that a) blocking customers is okay and b) not having a working text message service is okay? I haven't been receiving text messages ALL WEEK. This needs to be resolved.

  • WaybackBot Wayback Bot (@WaybackBot) reported

    Optus to close down negotiations with shareholders

  • mytrophyeyes •breelashae• (@mytrophyeyes) reported

    got sick of optus and their bullshit of not helping me with our wifi not working since we moved on march 4th so i just ordered a telstra modem and will be cancelling my optus service when it arrives

  • crocop1968 Slav🇭🇷 (@crocop1968) reported

    @Optus @good360au I just spent 2 hrs + on the phone with optus trying cancel a mobile & fetch tv .. my lord absolute clowns ! Call Centres that struggle to speak English & just going in circles… disgrace ! Australia we grew up in is gone #optus #timewasters Still waiting