Optus outages and service status in Upper Caboollure, Queensland

Problems in the last 24 hours in Upper Caboollure, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Caboollure, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ARENA 🇦🇺 (@PlayAtArena) reported 7 minutes ago

  Okay, why's there suddenly a wave of people online saying they DIDN'T get the AusAlert? The Conspiracy grows... was this targeted? who did they target and why? SUS ON RED. Doesn't help that ******* Optus has such a **** tower here. It's RIGHT THERE OPTUS! I see it from my house!

• 
  david redman 🇦🇺 (@david_reggie49) reported 8 minutes ago

  @Kate3015 Kate i think the Labor communication minister Anika Wells should be the one getting the kick up the arse because she was in charge when optus had their outage and said she was going to fix it obviously she hasn't

• 
  Evans Electric (@tsport100) reported 9 minutes ago

  A guy moved into a new apartment. Only “official” internet was FTTN NBN — $90/month for a pathetic 30 Mbps down max. He called Telstra and Optus. Both said “5G Fixed Wireless not available at your address.” He checked a cell tower map anyway. Half a dozen towers within a couple km. Bought a GL.iNet GL-X3000NR 5G router + built a DIY 4x4 MIMO LPDA external antenna. Result? 800 Mbps download / 170 Mbps upload. 25x faster. $75/month. Same building. Here’s exactly how he did it 🧵

• 
  Jason Anders (@Jet_Anders) reported 11 minutes ago

  @Optus @Optus @OptusNewsRoom when I try to dial out it tells me there is insufficient credit to make a call, when I text the balance check number it shows unlimited calls until the end of the day 31/07/2026 and the current time is midday AEST. Would this be a network issue?

• 
  Eryn (@payneerynn) reported 13 minutes ago

  @Tiger27745120 Thank the lord, thought i was the only one. am on the phone to optus now. The day before the ausalert message i was forced to update my phone. a S25 Ultra samsung. Ever since that and simultaneously the AUSALERT message i have nothing but connectivity issues.

• 
  Lucy Graham (@montrosegraham) reported 13 minutes ago

  @OMGTheMess It only happened recently with Optus. Anika Wells didn’t fix it, did she?

• 
  Eagles. Stats and random. (@EaglestatsNW) reported 13 minutes ago

  @bamberee 🤷 Not unexpected. Optus version worse. BUT the same as then, today. Lynch - no plan. Rebound - no defence. Outlet for hand pass - nil. Even with Marcus to buy half an hour. Selection/positions - bewildering. Reid DE&t/o really poor-noone with him? No coaching response to these

• 
  Metta Bhavana "officialfineprintenvoy" #5xjabbed (@MettaBhavana1) reported 21 minutes ago

  @james00000001 @Schtang Optus is not the problem! It's individual users and their settings.

• 
  Daniel ★ (@Danielx64) reported 21 minutes ago

  @optus_help Hey Sam, I wasn't logged in and not even an Optus customer. Do you want me to DM the original enquiry so that it is easier to find the conversation?

• 
  Fred the Mist🌫 (@FredSpider) reported 21 minutes ago

  @jfwfreo @D_LittleproudMP Exactly. I live remotely, and the local tower broke down. It took 3 weeks for Optus to arrive. Meanwhile I used the local pay phone most days to conduct business and to phone concerned friends and relatives. Littleproud has no idea how the remote live. He’s just another National