Optus Outage Report in Upper Caboollure, Moreton Bay, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Upper Caboollure, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Caboollure and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Upper Caboollure, Moreton Bay, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Upper Caboollure, State of Queensland
Latest outage, problems and issue reports in Upper Caboollure and nearby locations:
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MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.
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Dave Holmes 🇦🇺🇬🇧
(@CrayonANZ) reported
from
Brisbane, State of Queensland
@zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.
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Raymond Barlow
(@raymanoz) reported
from
Brisbane, State of Queensland
@alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.
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Michael Cooper
(@MCooperAus) reported
from
Brisbane, State of Queensland
@NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout
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Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.
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Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
@Optus @Optus service is going down... must be a World Cup soon.
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.
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@Better4Brisbane
(@Better4Brisbane) reported
from
Brisbane, State of Queensland
@Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus
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Peter Gee
(@pmgee76) reported
from
Brisbane, State of Queensland
The worse customer service around. @Optus
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
@Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
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Janelsa Ouma
(@JanelsaOuma) reported
from
Brisbane, State of Queensland
Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋
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David
(@Dnball62) reported
from
Brisbane, State of Queensland
@David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!
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Helena 📺⚽🌻🎶🇮🇪☘
(@GuinnessGirl13) reported
from
Brisbane, State of Queensland
@Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan
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Jason Crouch
(@mycrouch) reported
from
Brisbane, State of Queensland
@Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN
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Cat Spalding
(@cat_spalding) reported
from
Brisbane, State of Queensland
@Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Bej E
(@MrBJovi) reported
@Optus @RunnerSA18 I've received an email saying my data has been hacked! Where the fk is the communication & reimbursement from Optus? And yeah I'm fkn pissed, your talking about my personal god damn information out their for the world to see 🤬 fkn useless Optus.
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Matthew Moyle-Croft
(@moylecroft) reported
@Dannyjboom Blockchain is a link list posing as a database. The Optus problem was an unauthenticated API to a database connected to the internet. Swapping out the DB for another literally won’t make things better.
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Howling Moose
(@Time_Bandit007) reported
@Optus @RunnerSA18 Not good enough, you are legally responsible for the security of all of your customers accounts. Make sure that ransom is paid, or face a class action from aprox 10 million customers and alternatively lot more than the ransom money of you fail.
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Raj Bandi
(@rajbandi) reported
@Jeremy_Kirk I was Optus customer for many years. I knew it something wrong with their data access and changed provider recently. How stupid it was to expose api without proper credentials and store them as clear data and easily queryable. Also no api limits enforced.
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Taryn
(@TarynAnne5) reported
**** just got an email from Optus ..this is bad apparently a lot of info obtained by the hackers. I thought I’d be ok bc don’t use cc to pay only normal cash bpay/ transfer ? They suggest being hyper vigilant ..
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Pez
(@Pezzamystic1) reported
@themathendo As a long term @Optus customer affected by "Breach" I smell a class action in the wind. My smartphone has better security. Optus employees now won't do anything over their chat line, they refer you to a store in person.
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Christopher Prince
(@zinifax) reported
@lucymdonoghue @9NewsMelb Not possible unless government issues another identifier. Hackers have a suite. Optus should have never collected all that they did and it was illegal.
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Peter Nguyen
(@PeterNg45087505) reported
@Acting_Alone @Optus Yep no compensation. help yourselves as well no protection and due diligence. Everything they are doing is damage control. The care they got for consumers is non existent.
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Gavilarr 🍸☮️🏳️🌈🏳️⚧️🖤💛❤️
(@GavinWakeupint1) reported
So @optus are disconnecting people when you lodge a complaint on live chat. As soon as you lodge a complaint and ask pointed questions they disconnect you. 4 times now. I'm done with @Optus
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Baz Scott
(@bazscott) reported
@fletch371 @Optus Sad = criminal. A breach in such a stupid fashion should result in fines so harsh it sinks the company. Strong deterrent is the only way these companies will take their obligations seriously.