Optus

Optus Outage Report in Upper Caboollure, Moreton Bay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Upper Caboollure, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Caboollure and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Upper Caboollure, Moreton Bay, State of Queensland 02/18/2026 20:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Upper Caboollure, Moreton Bay, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane and Upper Caboollure.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Phone

Community Discussion

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Optus Issues Reports Near Upper Caboollure, State of Queensland

Latest outage, problems and issue reports in Upper Caboollure and nearby locations:

  • sonyantony Sony Antony (@sonyantony) reported from Brisbane, State of Queensland

    Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.

  • raymanoz Raymond Barlow (@raymanoz) reported from Brisbane, State of Queensland

    @alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.

  • ChersCherpman Chapmanden (@ChersCherpman) reported from Brisbane, State of Queensland

    Optus is possibly one of the worst internet providers 😂 0.06mbps

  • gb7004 greg bradley (@gb7004) reported from Brisbane, State of Queensland

    Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.

  • sonyantony Sony Antony (@sonyantony) reported from Brisbane, State of Queensland

    @Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.

  • SucCess0783 Mark Cecil (@SucCess0783) reported from Brisbane, State of Queensland

    Dear @Optus telling us you have system issues and we need to call back in 3hrs after having ongoing internet issues for over 2 months is not good enough. How about you show your customers some #customerservice and call us back. We will be going elsewhere #poorservice #Internet

  • lachgriffiths Lachie (@lachgriffiths) reported from Brisbane, State of Queensland

    @Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.

  • mycrouch Jason Crouch (@mycrouch) reported from Brisbane, State of Queensland

    @Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN

  • PaulJohnHodgson Paul Hodgson (@PaulJohnHodgson) reported from Brisbane, State of Queensland

    Sad to say goodbye to Virgin Mobile Australia after many years of exceptional service. Yesterday and today I have had 3 unsuccessful live chats and 1 unsuccessful call to @Optus to activate a new SIM and port my son’s mobile number. Still have no idea what’s going on.

  • jimmcslim James Webster (@jimmcslim) reported from Brisbane, State of Queensland

    @Optus My Account login is dangerously broken at the moment, I was just logged in as some other user. An attempt to log back in is now resulting in an infinite loop.

  • Dnball62 David (@Dnball62) reported from Brisbane, State of Queensland

    @David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff

  • MissDRidders Donna Ridley (@MissDRidders) reported from Brisbane, State of Queensland

    @Optus That’s for that - there was a tower outage

  • pmgee76 Peter Gee (@pmgee76) reported from Brisbane, State of Queensland

    The worse customer service around. @Optus

  • GuinnessGirl13 Helena 📺⚽🌻🎶🇮🇪☘ (@GuinnessGirl13) reported from Brisbane, State of Queensland

    @Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan

  • BMac_TLDR Brian MacNamara (@BMac_TLDR) reported from Brisbane, State of Queensland

    @Optus Hi Vicky it is 4114, am I reading it correctly that our service will be out for 5 days due to maintenance

  • lukerhn Luke (@lukerhn) reported from Brisbane, State of Queensland

    It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service

  • dansheps_ MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland

    @Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.

  • BMac_TLDR Brian MacNamara (@BMac_TLDR) reported from Brisbane, State of Queensland

    Dear @optus your cable Internet has been down all day, is there any chance of getting an update as to how much longer it will be

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • DavoGunner Davo (@DavoGunner) reported from Melbourne, State of Victoria

    @Optus hope the EPL games tonight don't have buffering issues as per yesterday's games. The content is brilliant, (well done there!) but the buffering and delay is not. Thanks

  • BeauGiles Beau 🏳️‍🌈 (@BeauGiles) reported from Sydney, State of New South Wales

    @zacorytaylor I just moved to Vodafone today, $45 for 50GB Considered Optus, but new plans are awful compared to a few weeks back (since Telstra played their cards, now the others are moving too)

  • CSomerville60 Craig Somerville (@CSomerville60) reported from Westfield, State of Western Australia

    @adrianbarich Geelong is old,flat, slow and fumbling. Optus Stadium is not the place to be that.

  • spanpom RSR (@spanpom) reported from Melbourne, State of Victoria

    @Optus what is going with the outage at the royal children’s hospital in Melbourne. No Optus services since yesterday. Families cannot use phone!! When is this going to be resolved. Very unhappy!!! #fail #optusoutage #optusdown #optus

  • scott_thewspot Scott (@scott_thewspot) reported from Sydney, State of New South Wales

    @zyzzyvamedia @adam_turner @Optus I never call optus for support, I've fixed all my issues via their twitter.

  • DemonicVel Vel (@DemonicVel) reported from Sydney, State of New South Wales

    @LurkingWolfox @hendikins Depending on how plans shape up next year might switch to optus. I have 0 issues with the Telstra network, and you couldnt pay me to ever use Vodafone again as their coverage in the train to work is useless.

  • EICostheta Reg Boyle (@EICostheta) reported from Sydney, State of New South Wales

    @myknittingwool @Auspol So many. Even my own mobile Optus network module for when the NBN crashes. These adds even overide the mute. I'm pretty sure its Google selling ad space.

  • trickyricky_12 RickyV (@trickyricky_12) reported from Sydney, State of New South Wales

    **** @Optus I'm not caving in 🤪

  • CSomerville60 Craig Somerville (@CSomerville60) reported from Westfield, State of Western Australia

    Geelong is old,flat, slow and fumbling. Optus Stadium is not the place to be that.

  • BigV2011WCE Victor Yong (@BigV2011WCE) reported from Westfield, State of Western Australia

    @sparknzsport having the same Optus Sport problem accounted during last year’s football WC. They have the rights to RWC 2019 across the ditch. Good luck with that @DeanRosario