Optus

Optus Outage Report in Upper Caboollure, Moreton Bay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Upper Caboollure, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Caboollure and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Upper Caboollure, Moreton Bay, State of Queensland 12/01/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (17%)

    Phone (17%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (8%)

    Total Blackout (8%)

Live Outage Map Near Upper Caboollure, Moreton Bay, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Total Blackout
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Total Blackout
AustraliaBrisbane E-mail
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Upper Caboollure, State of Queensland

Latest outage, problems and issue reports in Upper Caboollure and nearby locations:

  • lesstenny Politic@l Spinner. (@lesstenny) reported from Brisbane, State of Queensland

    Great.. I'm blaming you @Optus our credit card has been compromised three times with dodgy transactions.. My wife now has to get a new card.. Again I say **** you optus, we are so pissed off

  • PKambara PKambara (@PKambara) reported from Brisbane, State of Queensland

    No stream tonight, because @Optus are taking forever with moving my dang service.

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    Hi @Optus no internet since early this morning which means landline phone's not working.. we have a sick mother-in-law who needs to communicate with us.. could you please Mark this is urgent in the Mitchelton area cheers

  • jjee88888 Jeremy Jee (@jjee88888) reported from Brisbane, State of Queensland

    @GladysB Optus garbage service is a backwards step for Australia

  • GuyRedRooHaines The RedRoo from Downunder (@GuyRedRooHaines) reported from Brisbane, State of Queensland

    @Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.

  • PagewoodCoach Rubens Camejo (@PagewoodCoach) reported from Brisbane, State of Queensland

    @MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @JanB_QLD @joshgnosis Moreover i have not been a customer for 15 years yet I received a letter from Optus saying it was likely my personal information had been stolen.

  • Flansq Bonshaquita’lafondria (@Flansq) reported from Brisbane, State of Queensland

    Does anyone else find Optus 5G regularly shows as connected with full service, but no data will transfer? Websites won’t open, apps won’t connect etc?

  • Scribe31oz Linda Thackeray (@Scribe31oz) reported from Brisbane, State of Queensland

    @Optus Quade, My number is 0413910086. 109 Mcloughlin Road morayfield O7/04/1969 They are doing upgrades but my reception is so bad I can only call out if I leave the house.

  • PagewoodCoach Rubens Camejo (@PagewoodCoach) reported from Brisbane, State of Queensland

    Anyone else having issues with Optus' BS new HUB setup?

  • viller Stephen Viller (@viller) reported from Brisbane, State of Queensland

    @Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @ClareONeilMP I haven’t been an Optus customer since 2004 yet I received a letter from the CEO that my Data had been leaked. It’s left me worried.

  • Adam_Meyer1 Adam Meyer (@Adam_Meyer1) reported from Brisbane, State of Queensland

    @Optus Hi there. Still doesn't work correctly

  • lucky_rae Rae (@lucky_rae) reported from Brisbane, State of Queensland

    @Optus How do you get help resetting you're PASSWORD not interested in virtual assistants either someone human, no help anywhere else

  • wrycee Wryce (@wrycee) reported from Brisbane, State of Queensland

    @AlphaAntonAU @Optus @ChiefsESC I am just down the road

  • Scribe31oz Linda Thackeray (@Scribe31oz) reported from Brisbane, State of Queensland

    @Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.

  • CommonGroundAu CommonGround (@CommonGroundAu) reported from Brisbane, State of Queensland

    @ParamountPlusAU @lfc2379 Umm. Problem. Apple TV's don't have a web browser, how can I watch this game on my apple TV. Also, your excuse for lack of apple TV support is unfounded when I watch many other live sporting matches with other apps on Apple TV. 10play and Optus sports have no issues.

  • lissyvz67 Lissy (@lissyvz67) reported from Brisbane, State of Queensland

    Is it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.

  • girlondon Kathryn Geels (@girlondon) reported from Brisbane, State of Queensland

    @alsotheabyss @LaurenBeldi I felt the same about filling out those forms even before the Optus incident. It really wasn’t very clear how they used the information, how they stored it and where, who had access to it, and how long they keep it.

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    My poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • mikeleprestia mikele (@mikeleprestia) reported

    trying to watch the premier league on @OptusSport and it keeps timing out with the message “you do not have permission to access this content, if you believe this is a mistake contact Optus Help and Support”…except OHS have an “internal service error” and are uncontactable 👍🏼

  • Billie45253513 Billie (@Billie45253513) reported

    @couriermail Good security Medibank...whose the insider leaking weaknesses of the network just like Optus! You need to screen your employee better!

  • CapybaraHappy 🎃 Spooky Capybara (@CapybaraHappy) reported

    @JoshButler Imagine being an Optus/Medibank customer!

  • ohdenny Den (@ohdenny) reported

    Me being an Optus and Medibank customer 🫠🫠

  • articulateL Lockheart (@articulateL) reported

    This monkey opted out of a centralised government MyHealth record scheme. My justification being that I do not believe the government understands the problem of data security well enough. Optus and now Medibank breaches hint it may have been the right decision.

  • mandurahmum jane (@mandurahmum) reported

    @Optus I just phoned tech support for an unlock code, the guy on the phone does not understand plain English and transferred me to wrong dept. They told me to phone tech support back. Talk about incompetence. Ffs improve your services

  • garden_naoms Garden Naoms (@garden_naoms) reported

    @footscarey @ZiptieZoe lol so basically: Resimbursements* (* Conditions apply) Man, **** Optus in the eye. I’m not with them, haven’t been for years and will steer clear of them for good.

  • jeffreys_jake Jake Jeffreys (@jeffreys_jake) reported

    @rick_rampal Pretty hard to here,most regional areas don't have any coverage accept Telstra. Because I go away working, I usually keep a Telstra prepaid going,just for when bush.Optus not bad around Cairns,but once up in the Gulf, forget it.

  • PipierSt Pipier ST (@PipierSt) reported

    @9NewsAUS My passport, driving licence, home adress, phone number, and my children's passports as well were all exposed. So what precisely is Optus hiding? The level of bad security and dangerous leaking they have exposed me/my family? Whom will take the blame? I suffered bc of it greatly.

  • shaunst_au Shaun Steenkamp (@shaunst_au) reported

    @Jeremy_Kirk @medibank Oh joy. As a former ahm customer and Optus customer I think it’s high time to have a legislated right to force companies to delete all data they have about a person. No more of this record retention nonsense.