Optus Outage Report in Upper Caboollure, Moreton Bay, State of Queensland
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The latest reports from users having issues in Upper Caboollure come from postal codes 4510.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Upper Caboollure, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Caboollure and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (15%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Upper Caboollure, Moreton Bay, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane and Upper Caboollure.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
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Optus Issues Reports Near Upper Caboollure, State of Queensland
Latest outage, problems and issue reports in Upper Caboollure and nearby locations:
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Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
@Optus Hi Vicky it is 4114, am I reading it correctly that our service will be out for 5 days due to maintenance
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Paul Hodgson
(@PaulJohnHodgson) reported
from
Brisbane, State of Queensland
Sad to say goodbye to Virgin Mobile Australia after many years of exceptional service. Yesterday and today I have had 3 unsuccessful live chats and 1 unsuccessful call to @Optus to activate a new SIM and port my son’s mobile number. Still have no idea what’s going on.
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Donna Ridley
(@MissDRidders) reported
from
Brisbane, State of Queensland
@Optus That’s for that - there was a tower outage
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David
(@Dnball62) reported
from
Brisbane, State of Queensland
@David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
@Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.
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James Webster
(@jimmcslim) reported
from
Brisbane, State of Queensland
@Optus My Account login is dangerously broken at the moment, I was just logged in as some other user. An attempt to log back in is now resulting in an infinite loop.
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Janelsa Ouma
(@JanelsaOuma) reported
from
Brisbane, State of Queensland
Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋
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Mark Cecil
(@SucCess0783) reported
from
Brisbane, State of Queensland
Dear @Optus telling us you have system issues and we need to call back in 3hrs after having ongoing internet issues for over 2 months is not good enough. How about you show your customers some #customerservice and call us back. We will be going elsewhere #poorservice #Internet
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.
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Raymond Barlow
(@raymanoz) reported
from
Brisbane, State of Queensland
@alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.
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MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus
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Helena 📺⚽🌻🎶🇮🇪☘
(@GuinnessGirl13) reported
from
Brisbane, State of Queensland
@Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan
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Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
Dear @optus your cable Internet has been down all day, is there any chance of getting an update as to how much longer it will be
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Jason Crouch
(@mycrouch) reported
from
Brisbane, State of Queensland
@Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN
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Peter Gee
(@pmgee76) reported
from
Brisbane, State of Queensland
The worse customer service around. @Optus
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Denise Beale
(@DeniseBeale) reported
As a former Optus customer caught up in the breach, I'm incredibly frustrated. No information from them, the usual bromides. I've done what I can do but government IDs aren't simple or quick to change. Govt seems to be ignoring that #OptusHack
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Relboyo 🇦🇺
(@relboyo) reported
@wispr22 @Optus Will be leaving optus to another provider. Optus provides nothing but terrivle service. This confirmed it for me
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Geelpe
(@gark84) reported
@ClareONeilMP As an ex Optus customer how will I know. Does Optus have my new email address? How will they contact me? Can I respectfully ask the hacker to pass my new email on to Optus management so I can get some advice. 🙄
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Ivy
(@LeroyLouis10) reported
@PeteBelt @Optus Yes, we as a family decided today enough is enough with yet another service drop out and no help from their lazy, rude & USELESS "tech support". We are signing up to Telstra tomorrow. Their prices are competitive & we don't have to worry about our personal data being compromised.
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Julie Sansom
(@sansom_julie) reported
@9NewsMelb @Fi_Willan I was a customer with optus. We moved house 6+ years ago. First thing optus did was lock me out of my emails and if they sent a letter it would go to my old address. How do I know if I'm affected by this?
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colin.traverse_
(@AbstractCode) reported
@GordyPls Former employer who was doing stuff for Optus brought me along a bit to things for no damn reason. I knew absolutely nothing about what they were doing and contributed nothing. So my anecdotal experience is at least 50% of the consultants are clueless and making up the numbers.
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EnoughsEnough ☢️💡
(@EEnuph) reported
@macsween_prue @Optus The Singaporeans have arrived and shut down communication. That's how things are done in Singapore. I've heard zip from Optus since I received an email on the Friday after the hack was announced.
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Observer 🔎 of all matters topical 🕵️🇦🇺🌏
(@WeTheVoters2013) reported
@randlight Optus main problem is not that it retained ID documents, most big businesss do, but the fact they didn't keep this information secure. Can't understand why this information needs to be retained after a person's ID has been confirmed. I think the govt is going to do something.
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Adrian
(@AdHominum) reported
@CopperbeardTom It’s the laptop with the slow site resolution? But yes, Optus can do a heap of analysis from their end if you get the right person on the call…
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JR-Smith
(@JR_Smtith) reported
@SkyNewsAust And there is no real penalty negligence of handling private data. All the time and efforts individuals need to do is out of their pockets, for public service it’s the tax payer. What about making Optus accountable for the f#up and let them pay. That’s when you hire cheap IT staff