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Optus

Optus outages and service status in Upper Caboollure, Queensland

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Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Upper Caboollure, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Upper Caboollure, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Caboollure, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus
    Optus (@Optus) reported

    @ruhejanaa Hi Rayyan, sorry to hear about your Optus NBN internet and mobile connection issue. Please send us a direct message with the details of the issue, along with your full address so that we can investigate and assist you further. Kartik

  • TrooperOz
    Oz Trooper (@TrooperOz) reported

    Pauline can you please also look into telcos and mobile accounts because optus just put small plan up again other day by $9 a month!. I disconnected it, i actually begged to disconnect 2 services apple watch n mobile service. Im really considering disconnection of home internet and anything online subscriptions. Apple keeps taking money out account.government got no department or power to stop nor investigate. Im considering disconnection id save min $1k a month thats aprox $12 k a year. Ill get a phone that calls n txt only n use council internet at library like in past. Ive lived without it before in past. Ive lost so much weight due to orgion putting up power prices and lots of subsidies kicked in they refused to put up the ceneterpay repayment to power use kept saying oh no it will balance out. Im stuck paying $134 a week to keep home power connection on due to inept management. I know those calls were recorded , i begged and begged for it to be put up but they refused. Ive lost over 75 kg and can’t afford to eat, got no food no fuel and 1 car is out of rego my sons runs out the week. Its a endless cycle we cannot get out of. Please help us!. Thank You!.

  • DanielSMatthews
    π‘«π’‚π’π’Šπ’†π’ 𝑺𝒄𝒐𝒕𝒕 π‘΄π’‚π’•π’•π’‰π’†π’˜π’” πŸ‡¦πŸ‡Ί (@DanielSMatthews) reported

    @eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.

  • koin69
    Sadge (@koin69) reported

    @Teh_Jkr @Optus I’m done with Optus, run a company and have 3 phone contacts and 2 iPads, reception is terrible

  • JesseValeri
    Jesse (@JesseValeri) reported

    @Busybee32433175 @Teh_Jkr @Optus Any time I wanted a new phone I'd walk into a Telstra store and just buy one. My SIM is already Telstra its just plug and play. People make the mistake of getting a new phone whilst still paying off the current one. A never ending cycle of payments for something shiny. Boring.

  • Wazzels5
    Warren (@Wazzels5) reported

    @Optus Sorry Tam, not a great response. I have now spoken with a senior person within Optus and emailed the CEO with my complaint along with sending the recorded conversation with your customer service team to him also. I guess you no longer value loyal customers. Gee 24 years.

  • doingwritebyme
    leon (not kin) (@doingwritebyme) reported

    Hey @Optus how is it that I cannot pay you MORE money to add a device to my plan because of a "contract limitation" I was never told about to begin with. Worst customer experience I've ever had, will be cancelling all my services as will my friends and family.

  • mustafa__jones
    Mustafa Jones (@mustafa__jones) reported

    @SkullSpeedDeal I called Optus support the other day. The Indian guy on the phone literally couldn’t speak coherent English, misunderstood 5G and NBN, and sounded like he was calling from a scam centre which he probably was. Got escalated to an Aussie girl, problem was immediately solved.

  • Ballzzzz16
    Jayden (@Ballzzzz16) reported

    @Telstra @Optus Kingsfield in sunbury 3429, they confirmed a 4g and 5g outage and have no idea know when it will be fixed

  • Optus
    Optus (@Optus) reported

    @KalliopiOlympou Hi Weerona, so that we are on the same page, are you facing issues with your Optus home internet connection or streaming the match in general? As we are not broadcasting the FIFA World cup anymore. We don't have the broadcasting rights. If your internet is working fine and it is a streaming issue then you will have to contact SBS or the broadcaster. On the other hand if your are facing issues with your Optus home internet connection, then please send us a direct message with the details to proceed. Kartik