Optus Outage in Upper Caboollure, Moreton Bay, State of Queensland

@Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???

@Optus stop trying to bill me for a service i cancelled

Hey @Optus - I’m so annoyed. The service I’ve received is beyond appalling. I have a personal account and recently changed the business account to you but I’m told your crm system can’t differentiate or create two distinct entities - causing confusion and mix ups. It’s 2021!

@Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!

How is @Optus so incredibly bad? It's my 4th time on customer support since I got mobile broadband one month ago because the internet isn't working.

Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!

Come on @kayosports fix your streaming 👎 Don’t tell me that it’s my speed, I’ve got ultimate speed!!! No problems with other apps - like Optus Sports 🤔

Bloody hell #Optus 6 ads in a row in a subscription service is beyond reasonable. All the ads were for your own products.

hi you keep trying to charge me $500 for general use damages on screen/pixels UNDERNEATH the screen on a lease phone I had. You know that's a manufacturer fault right? Are you ok @Optus can you fix this stupidity thanks.

I really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.

Optus being down is causing me all sorts of issues at work today.

@Optus, hey Floptus when are you finally going to finish work on the Cell Tower in Clontarf? At one stage it was supposed to be finished by mid Jan, but it is still dragging on! In the meantime I get 4th world service! Download speed 10.3, upload 1.16, and this is on 5G

@mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol

@Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online

@Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages

@Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡

@ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.

@ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)

@Optus Hey there. My mobile service has died completely. Is there any known issues going on? Waiting 15mins for an agent on live chat suggests maybe there is but not sure.

Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.

@iB3nji Switched from optus at iphone12 after years of Telstra…..have found the customer service much better.

@NichBoy @Optus Nichboy Ako bana help me na please👃👃👃👃👃👃👃👃

@Optus It makes no sense to pay for another service when I am already paying for the best possible internet connection that your company provides

@Optus Yeah, but this will not help for a fact. Why should I pay for another service when my normal nbn internet was working as intended?? (No packet loss during the times I’ve mentioned)

WHY HAS NO ONE SAID ANYTHING FOR THE PAST 4-5 WEEKS NOW ABOUT THIS ISSUE!!!! SYDNEY SIDERS AND RIOT GAMES !!!!! @RiotSupport @Optus please fix this issue!!! It’s so cancer cringe to play with this continuous packet loss + input lag (OCE) (Australia)

@MAJ1NZ @Optus Maybe cos I’ve never had this issue before

@Optus why is Optus sport stream always unwatchably slow?

@TomMUFC8 Bro has optus sport **** itself? Or just me?

@garylilley88 @popham45 @maxrushden Optus is amazing. Every single game. Mine is bundled with my internet for about $80pm. Makes UK offering look so bad but they don’t have the same competition to buy the right here. Still super cheap. And until last year they had UCL and Europa too.

Anyone know how to fix packet loss for optus + riot servers? 8pm - 10pm I'm always losing packets. I want a fix asap :( @Optus