Optus

Optus Outage Report in Upper Caboollure, Moreton Bay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Upper Caboollure, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Caboollure and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Upper Caboollure, Moreton Bay, State of Queensland 02/09/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (21%)

    Phone (21%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Upper Caboollure, Moreton Bay, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane and Upper Caboollure.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Total Blackout
AustraliaBrisbane Phone

Community Discussion

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Optus Issues Reports Near Upper Caboollure, State of Queensland

Latest outage, problems and issue reports in Upper Caboollure and nearby locations:

  • samf_66 Sam (@samf_66) reported from Brisbane, State of Queensland

    @NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted check the connection on the street. Farcical!

  • MCooperAus Michael Cooper (@MCooperAus) reported from Brisbane, State of Queensland

    @NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.

  • WhiplashUnited Mickey Dee (@WhiplashUnited) reported from Brisbane, State of Queensland

    @Optus even when you send a new modem I have the same problems. This is just getting ridiculous now.

  • Dr_Xiang_Li Xiang Li 李翔 (@Dr_Xiang_Li) reported from Brisbane, State of Queensland

    @martinalexsmith @TWBredy Jealous,locked in for another 6 month with this optus ADSL service...

  • CrayonANZ Dave Holmes 🇦🇺🇬🇧 (@CrayonANZ) reported from Brisbane, State of Queensland

    @zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.

  • Tur71e Brett Turville (@Tur71e) reported from Brisbane, State of Queensland

    @Optus my 4G broadband at #stafford is so bad. Either that or the @Huawei modem. Not an isolated event. Really question the advertising around super fast 4g. Every night a snail pace speed. #nbn #broadband #nombps #slowinternet

  • samf_66 Sam (@samf_66) reported from Brisbane, State of Queensland

    @NBN_Australia The problem is the techs that are sent won’t check the connection on the street. They change something internally for no good reason and report back that the fault is fixed which it is not. I go back to @Optus and the same process happens again.

  • samf_66 Sam (@samf_66) reported from Brisbane, State of Queensland

    @NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted to check the connection on the street. Farcical!

  • hillyshoist Hilly73 (@hillyshoist) reported from Brisbane, State of Queensland

    If your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN

  • cat_spalding Cat Spalding (@cat_spalding) reported from Brisbane, State of Queensland

    @Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.

  • Dr_Xiang_Li Xiang Li 李翔 (@Dr_Xiang_Li) reported from Brisbane, State of Queensland

    @TWBredy @martinalexsmith ...... OPTUS so slow

  • dansheps_ MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland

    @Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    @Optus @Optus service is going down... must be a World Cup soon.

  • Better4Brisbane @Better4Brisbane (@Better4Brisbane) reported from Brisbane, State of Queensland

    @Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.

  • JanelsaOuma Janelsa Ouma (@JanelsaOuma) reported from Brisbane, State of Queensland

    Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • EgrieJennifer Jen Lioness (@EgrieJennifer) reported

    @sthalekar93 Me too! Unfortunately Optus decided to disconnect my broadband for an outage at 3 am. Absolutely livid. Had to use mobile hotspot to watch. Mitchell Marsh is a man mountain. His hug with Stoinis was beautiful to see. So proud of the boys who were totally underestimated.

  • bootyz333 Boutros WSW (@bootyz333) reported

    Another day another @optus outage. Anyone else lost NBN in parramatta/Hills area?

  • AliceElle5 Alice Elle 🍑 Melbourne (@AliceElle5) reported

    @RainMorgan33 Finally just finished chatting to Optus and they said there are works happening that is likely causing the issue, and they finish tomorrow night 😫

  • BookKR Kregan (@BookKR) reported

    @MyOptus My Optus app not working on my iPhone XR . TrIED logging in with phone number - service not available. Tried logging in with email address - tells me I’ve tried to log in too many times when I’ve tried once. Very frustrating. I have turned the phone off/on, reinstalled

  • pbbiggrizzly Paul Barker (@pbbiggrizzly) reported

    @TelcoOmbudsman @Optus In addition there's no Opt Out Option or Skip Feature which will allow me to proceed/bypass the Optus Sport Sign-up. Please investigate and fix this issue/problem. Thanks.

  • janine_mcmahon Yeah Nah mate #IStandForWomen not the lnp🕯 (@janine_mcmahon) reported

    Finally @Optus, we have mobile service, was waiting for COVID test results which I have just received. Great irony service dropped out and this failed

  • elsaiyanz Saiyanz (@elsaiyanz) reported

    After Optus charging me money for a service I never received for the last 3 months I miraculously end my 3 hour conversation now owing them $250

  • JackRussell74WA Jack Russell (@JackRussell74WA) reported

    @danielb_15 @Sainter_35 What, this? "I hate playing at Optus, we never do well"

  • Polaszn pola (@Polaszn) reported

    @axxisz_ @Optus my nets down i need help

  • llament 💧💧 Llewellyn Griffiths (@llament) reported

    I just received a scam call from (08) 9986 8115. Caller claimed to be from @NBN_Australia with a threat to cancel the service @Optus