Optus Outage Report in Upper Caboollure, Moreton Bay, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Upper Caboollure, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Caboollure and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (22%)
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E-mail (12%)
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Wi-fi (8%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Upper Caboollure, Moreton Bay, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane and Upper Caboollure.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Total Blackout |
Community Discussion
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Optus Issues Reports Near Upper Caboollure, State of Queensland
Latest outage, problems and issue reports in Upper Caboollure and nearby locations:
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus
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Paul Hodgson
(@PaulJohnHodgson) reported
from
Brisbane, State of Queensland
Sad to say goodbye to Virgin Mobile Australia after many years of exceptional service. Yesterday and today I have had 3 unsuccessful live chats and 1 unsuccessful call to @Optus to activate a new SIM and port my son’s mobile number. Still have no idea what’s going on.
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Donna Ridley
(@MissDRidders) reported
from
Brisbane, State of Queensland
@Optus That’s for that - there was a tower outage
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
@Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.
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Peter Gee
(@pmgee76) reported
from
Brisbane, State of Queensland
The worse customer service around. @Optus
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MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.
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Mark Cecil
(@SucCess0783) reported
from
Brisbane, State of Queensland
Dear @Optus telling us you have system issues and we need to call back in 3hrs after having ongoing internet issues for over 2 months is not good enough. How about you show your customers some #customerservice and call us back. We will be going elsewhere #poorservice #Internet
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Helena 📺⚽🌻🎶🇮🇪☘
(@GuinnessGirl13) reported
from
Brisbane, State of Queensland
@Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan
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Jason Crouch
(@mycrouch) reported
from
Brisbane, State of Queensland
@Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN
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David
(@Dnball62) reported
from
Brisbane, State of Queensland
@David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.
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Janelsa Ouma
(@JanelsaOuma) reported
from
Brisbane, State of Queensland
Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
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Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
Dear @optus your cable Internet has been down all day, is there any chance of getting an update as to how much longer it will be
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Raymond Barlow
(@raymanoz) reported
from
Brisbane, State of Queensland
@alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.
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Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
@Optus Hi Vicky it is 4114, am I reading it correctly that our service will be out for 5 days due to maintenance
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James Webster
(@jimmcslim) reported
from
Brisbane, State of Queensland
@Optus My Account login is dangerously broken at the moment, I was just logged in as some other user. An attempt to log back in is now resulting in an infinite loop.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa
(@lmelvy79) reported
@Optus outage over most of Perth this week due to "maintenance". How about 1 tower at a time? Son cannot work without using data for maps #NotHappyJan
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Dr Mapleson F
(@MaplesonF) reported
Hey @Optus You “upgraded” the service in my area and I’ve gone from excellent 4G coverage to being unable to use my phone in my house. Are you planning to fix your upgrade? I’ll have to move networks otherwise since I use my phone to be on call for work.
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timbillybob
(@timbillybob) reported
Hey @Optus why is your 5G service so ******? And your customer service even worse? Only available Mon Fri during the day when all the issues happen outside those hours! We aren't all home all day to be able to get your "support" $90 per month and I'd be better off using dialup!
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•breelashae•
(@mytrophyeyes) reported
got sick of optus and their bullshit of not helping me with our wifi not working since we moved on march 4th so i just ordered a telstra modem and will be cancelling my optus service when it arrives
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*Dirk
(@hotnutbar) reported
@Optus fix your ****, I've had ****** reception for 3+ days on top of the regular ****** reception I pay good money for, this is third tier provider coverage.
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mrRugby
(@MRrugbyworldcup) reported
@Hilton_Naish @rugbycology Problem is they just finished building Optus stadium Jan 2018 , so I can’t see them building another one anytime soon . They Should have built a big one from the start .
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kitchen mirror 🌧️
(@WinterEnjoyer) reported
yeahhh 2/3 cups won now i have to wait 2 weeks just to watch the champions league final scoreboard on my phone **** you optus
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lightz
(@lightz4d) reported
lowkey wanna go return my single sim phone and get a dual sim so when either optus or telstra is ****** and it takes 3 weeks to fix i have either to fall back on (all provoked by having no mobile data/no sms for 3 weeks)
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😷💉💉💉richwhiteguy78
(@Wittyfan) reported
@Optus @Optus Hi. I was wondering if the issue of long SMS messages being sent and not delivered to non-Optus phones has been resolved as yet. Many thanks.
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Rob Deutsch
(@RobMDeutsch) reported
@sharanjit @Telstra This has been a painful thread to read and track. Best of luck with it. FWIW, I had the exact opposite problem with @Optus last year. They shipped me phones that I didn't order, insisting they cancelled the couriers, but the couriers made deliveries nonetheless.