Optus outages and service status in Upper Caboollure, Queensland

Problems in the last 24 hours in Upper Caboollure, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Caboollure, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rocco Dimase (@resadude) reported 3 minutes ago

  @JezMans @Telstra @Optus It's #WhackAMole, shut one down another pops up.

• 
  Millin Bear+FSD helping you profit from AI (@MillinBear) reported 4 minutes ago

  I am too lazy to proof read and edit the below from grok, we had a chat in the car and below is the direct output for a post from grok, 85% my intent but could use some polish… (it gave me 3x image prompts, images from grok attached are also not proofed.) - enjoy: Why Starlink Roam Falls Flat in Australia (And How to Fix It) Honest opinion: Starlink Roam is brilliant on paper—$80 a month for 100GB priority data, perfect for caravans, motorhomes, or pros working on the go in the outback. But in reality? It’s poop for mobile use. Australia’s endless trees, dense bushland, and tunnels (think Bruce Highway or any regional drive) block the line-of-sight to satellites constantly. You’re crawling along at zero bars half the time, burning data elsewhere or offline entirely. Great for static campsites, useless in motion. The glaring hardware oversight: No LTE/cellular failover. Starlink Mini (or next-gen) should’ve shipped with an eSIM slot for Australian carriers like Telstra or Optus. When sats fail, auto-switch to 4G/5G local network as a hotspot—seamless, like your phone. Caveat: ACMA spectrum rules (IMT bands for terrestrial mobile) might need carrier partnerships, but it’s doable—Telstra/Optus already partner with Starlink for direct-to-device sat-to-phone using those bands. NBN fixed-wireless modems do exactly this: SIM failover when fibre/cable drops, approved under existing regs. If it’s green for NBN, it should be for Starlink Roam. Pricing fix for AU market: Base $19 add-on for up to 10% cellular failover (10GB on the $80 plan), covering Starlink’s wholesale data costs. Double to $38 for 100% cellular option if you’re in eternal tree hell. Keeps it affordable, competitive with eSIM hotspots, and actually usable. Starlink, take notes—Gen3 Mini or beyond, make it hybrid. Aussie travellers deserve better. What do you reckon? Roll it out! [Image 1: Insert here after intro] Grok prompt: Photorealistic image of a Tesla Model Y parked under dense Australian eucalyptus trees in outback Queensland, with a Starlink Mini dish on the roof struggling for signal—show obstructed sky view, frustrated driver checking phone, red dust road nearby.

• 
  Jeremy Mansfield OAM 🌏 (@JezMans) reported 4 minutes ago

  @challinor_dave @Telstra @Optus Try saying that to a Gov entity…oh wait, you call them and then hang on a call hold for hours…that’s another kind of problem!

• 
  israelsgospelic (@israelsgospelic) reported 8 minutes ago from Gold Coast, Queensland

  Optus offered me Mydata 5gb, they'll explain to you... bargain price, and there is unlimited I been a customer since they've began in Brisbane, and I used Optus since then. Even phoned and explained to name it Optus. because of the page, they needed a business, asking suggestions

• 
  Ash Footy TV (@AshFootyTV) reported 11 minutes ago

  West Coast Eagles v Sydney Swans The Eagles are flying high after an Adelaide Oval thriller. Now they host the 4th-placed Swans at Optus Stadium! #afleaglesswans

• 
  SydneyCityTV (@SydneyCityTV) reported 16 minutes ago

  @gerardmmkl Are News Corp possibly nervous that Foxtel may lose the NRL rights? Because I'm quite sure that people will follow the NRL to Stan or whichever other streaming service the coverage may end up at instead, just as there was a kind of exodus from Optus to Foxtel about 25 years ago.

• 
  Pamela Dempster (@pamelaruth27) reported 17 minutes ago

  @Optus router and modem aren’t compatible and they denied they’d supplied it but they sent it to us. Appalling. Such trashy service!!

• 
  Vijay A (@VAAChandran) reported 22 minutes ago from Sydney, New South Wales

  @BoothCricket The Optus could have been a 3.5 day affair, with an England win, if not for the Kamikaze English approach on day 2. England were shocking at the Gabba, after day 1. The MCG pitch was a poor one. Overall, McCullum's lack of remorse is rewarded, which makes ECB a laughing stock.

• 
  SydneyCityTV (@SydneyCityTV) reported 27 minutes ago

  @gerardmmkl Are News Corp possibly nervous that Foxtel may lose the NRL rights? Because I'm quite sure that people will follow the NRL to Stan or whichever other streaming service the coverage may end up at instead, just as there was a kind of exodus from Optus to Foxtel about 25 years ago.

• 
  ₽᷀᷁᷇᷈€₸€₹₲̻͉̥͊̽ (@p_terg) reported 27 minutes ago

  @SocialPiranha3 And then, doubtless, gave you a fake name and position number when you called his threat out I had an incident where an Optus operator made all manner of promises but, when I called back, no notes, no names, fake ID and number Telco ombudsman became involved