Optus

Optus Outage Report in Upper Caboollure, Moreton Bay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Upper Caboollure, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Caboollure and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Upper Caboollure, Moreton Bay, State of Queensland 02/15/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Upper Caboollure, Moreton Bay, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane and Upper Caboollure.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Phone

Community Discussion

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Optus Issues Reports Near Upper Caboollure, State of Queensland

Latest outage, problems and issue reports in Upper Caboollure and nearby locations:

  • davidjfindlay David Findlay (@davidjfindlay) reported from Brisbane, State of Queensland

    Good work @Optus I recommended you to my father, but after buying a SIM he’s spent hours failing to get it activated via your automated customer anti-service system which is apparently designed to thwart victims from getting to speak to a person. Never recommending you again.

  • GregStonham GregStonham (@GregStonham) reported from Brisbane, State of Queensland

    @cathywilcox1 @Optus I hope they're a having a good hard look at themselves after loosing my phone 18 days ago, and refusing me a loan phone, refusing to suspend my network access charges and refusing to replace the original handset, which was still under warranty

  • WhiplashUnited Mickey Dee (@WhiplashUnited) reported from Brisbane, State of Queensland

    Can’t even watch a five minute video because .@optus is useless. Worse still it’s NBN.I pay $85 month for a failing service. Rort.

  • Daniel__Nash Daniel (@Daniel__Nash) reported from Brisbane, State of Queensland

    @Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.

  • brandonlung_ brandon (@brandonlung_) reported from Brisbane, State of Queensland

    @lavosaurus Oh shit that’s decent! A while back I saw Optus doing a specia that was $40 for 80gb, so that’s what I’m realllly hoping for eventually. Also just realised my plan ends in October so your way might be able to happen sooner than later haha

  • JaseSmith78 Jase Smith (@JaseSmith78) reported from Brisbane, State of Queensland

    @GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb

  • gb7004 greg bradley (@gb7004) reported from Brisbane, State of Queensland

    @Optus Dear @Optus I havre tried and spent over 15 hours trying to sort this out, including your ‘help’ desk which does nothing, as you can see from the images all you people do is lie

  • debmberger Deb Berger (@debmberger) reported from Brisbane, State of Queensland

    @Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.

  • parslow77 Lliam Parslow (@parslow77) reported from Brisbane, State of Queensland

    Watching Liverpool this morning on Optus Miss 12 walks down the hall waking from her slumber and spots the Nike Ad. “Look Dad!, it’s @samkerr1!!”

  • michelle_author Michelle Worthington (@michelle_author) reported from Brisbane, State of Queensland

    @Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.

  • MKWAnthony V2★Anтнøny (@MKWAnthony) reported from Brisbane, State of Queensland

    Currently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol

  • DanielBox87 Daniel Box 🇬🇧🇦🇺 (@DanielBox87) reported from Brisbane, State of Queensland

    @falmouth_wolf Im watching on optus sport, they're just as biased towards city. Never get any credit do little old #wolves

  • JoelTHFC Joel (@JoelTHFC) reported from Brisbane, State of Queensland

    @Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!

  • david_odonoghoe David O'Donoghoe (@david_odonoghoe) reported from Brisbane, State of Queensland

    dearest @optus , I phoned you, and asked to be put through to the customer retention team. So far, I have been transferred 4 times, and am now on hold.. after being told that the wait time will be 15 minutes. #optus

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    @Telstra It has a yargi rooftop antenna. Installer says the issue is alignment of distant cells and jumping from one to other and dropping out. Have 4 bars on Optus.

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @FearbySoftware Optus for over 20 years.. Never had a problem.. Fingers crossed

  • LemStar71 Lema Niumata Noel (@LemStar71) reported from Brisbane, State of Queensland

    I’m so disappointed with your service tonight @Optus, chatted with 3 people who disconnected on me 3 times, I just called & the guy said he cldn’t access my details to call back in 2hrs. We haven’t been able to get connection. #nothappy

  • gb7004 greg bradley (@gb7004) reported from Brisbane, State of Queensland

    Dear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.

  • mycrouch Jason Crouch (@mycrouch) reported from Brisbane, State of Queensland

    @Optus Bit hit and miss. If I turn airplane mode on and off it reconnects just fine. I’ve also reset my phones network settings. It’s happened a couple of times today. I’ll monitor it.

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    @Telstra Matthew, thanks for the offer but @Telstra mobile coverage is so poor at my house that extra data is not much use. In fact I have to rely on wificalling to use the mobile. Fortunately our other mobiles are on @Optus which has great coverage.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Luvlify sammi (@Luvlify) reported

    @sophie_bulldogs @Optus Their has been an outage at my house for 6 months. Im calling the ombudsman tomorrow . I pay for constant lagging and drop outs

  • mrdanielmarch mrdanielmarch (@mrdanielmarch) reported

    @Optus why is the internet so bad in Newcastle NSW ????

  • smperris Shane Perris (@smperris) reported

    Lucky for me I had second thoughts and checked my billing details via the @Optus app instead (which showed no billing issues at all). Never let down your guard.

  • Deano_Snow Dean Snow (@Deano_Snow) reported

    I’m done with @Telstra today. Been with them for close to 10 years and they still treat their customers like ****. Optus it is baby

  • jmagjmagjoda jmag (@jmagjmagjoda) reported

    @Optus @danielricciardo @scottyjames31 Answer your phone - don’t worry about sports - you can’t provide basic internet in Sydney - stay in your lane and fix your phone and internet issues!!! Two days of listening to your on hold music is making this so much worse !!!!

  • spectreofme1 spectreofme (@spectreofme1) reported

    @TammyWolffs @Optus I think they know/understand that they have a loyal customer base, but that comes with appreciation both ways. Hope your issues dont happen again and you get complimentary data too!

  • karan_kapoor_ Karan Kapoor (@karan_kapoor_) reported

    As a happy customer, I recommended my friend to switch to @Optus. Been facing few issues, was overcharged, to name the primary one. 2.5 months 4 store visits 8 customer care calls (avg 45 min each) Not yet sorted. @Optus please suggest best way before reaching out to TIO.

  • spectreofme1 spectreofme (@spectreofme1) reported

    @TammyWolffs @Optus that is INSANE! The issues in the last 24-48 hours are the exact reasons people steer clear of Telstra. Hope it's a one-off, but would appreciate some complimentary data.

  • jupiter3x69 Jupiter Price (@jupiter3x69) reported

    Ok Optus wireless ,4g internet Is 59 a month So? Ok it's portable ok it's a modem that sits on your desk or bookcase With 500 GB a month If NBN goes down you have wireless It works like your mobile phone AVG speed ,20mbs in peak Not great but very usable

  • fionamlee fiona (@fionamlee) reported

    @Optus phone helpline, get told whole server is down request call back which never happens. This is the worst customer care ever