Optus Outage Report in Upper Caboollure, Moreton Bay, State of Queensland
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Upper Caboollure, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Caboollure and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (63%)
-
Phone (15%)
-
Wi-fi (9%)
-
E-mail (8%)
-
Total Blackout (5%)
-
TV (%)
Live Outage Map Near Upper Caboollure, Moreton Bay, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane and Upper Caboollure.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Upper Caboollure, State of Queensland
Latest outage, problems and issue reports in Upper Caboollure and nearby locations:
-
Steve Putt
(@EthicalAdviser) reported
from
Brisbane, State of Queensland
Hi @Optus just got this message about ‘not returning my fetch box’. I have told you repeatedly over the last 12 months that my house burnt down and there is no fetch box. I have begged to speak with a real person with no luck. I’ll need confirmation by the end of the
-
Matt
(@MattIsNE1) reported
from
Brisbane, State of Queensland
@TGUZ72 @Optus Well I have evidence as per screenshot and chat history that there is an issue which @Optus know about and they will compensate for number of days we are without service.
-
Bryce Parker
(@bryce_parker26) reported
from
Brisbane, State of Queensland
@TheSportsFreak @OptusStadium That’s really poor I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population as well
-
Steve Putt
(@EthicalAdviser) reported
from
Brisbane, State of Queensland
After telling the optus chat line that my house had burned down and that I had tried repeatedly to get the nbn cancelled (which I am still paying for), she asked me, and I kid you not, if I had tried turning it off and turning it back on again. I…I don’t know how to answer.
-
Robert Watkins
(@twasink) reported
from
Brisbane, State of Queensland
@haruki_zaemon @Optus I’ll try again when I upgrade my phone (which arrives in a couple of weeks). That will include shifting to a new 5G plan, which will hopefully fix the weirdness.
-
Steve Putt
(@EthicalAdviser) reported
from
Brisbane, State of Queensland
The Optus fellow told me to DM me the problem and give him ‘as much info as possible’. Hoo boy, he’s asking for it.
-
Joshua Byrd
(@phocks) reported
from
Brisbane, State of Queensland
tbh private health insurance shouldn't even exist (neither should private telecommunications - looking at you optus) and should be shut down immediately as they've proven they can't be trusted with our data, but that's another story /rant over
-
Steve Putt
(@EthicalAdviser) reported
from
Brisbane, State of Queensland
Hello again @Optus . I have been on the chat service 1 hr and 45 minutes and this is the most recent message ‘As per checked, there was a usage on it. May I know if this happened to one place? Or to other places?’ Do you deliberately make it difficult to solve problems?
-
MissLiLy
(@Team_LiLy) reported
from
Brisbane, State of Queensland
hey @newscomauHQ saw your article on @Optus about their incompetency and the hecking! They told me I wasn’t hacked and then a month later told me I was! Being trying to find a resolution and they are useless. Reach out if you want the story!
-
nick shewring
(@nickshewring) reported
from
Brisbane, State of Queensland
@JarradLawrence Did the data breach effect only current customers or anyone that’s been a @Optus customer over the years?
-
Bryce Parker
(@bryce_parker26) reported
from
Brisbane, State of Queensland
@TheSportsFreak @OptusStadium That’s really poor still think all test should be played in school holidays I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population
-
Barry Rutherford | Parkrun fan
(@barryrutherford) reported
from
Brisbane, State of Queensland
@AnitaHeiss @Optus I’ve had two emails confirming my data had been breached even though I haven’t been a customer since 2005
-
Stephen Beckett
(@StephenABeckett) reported
from
Brisbane, State of Queensland
@Optus trying to change my voicemail message to say I’m on leave. Apparently my phone number is invalid. Pls help
-
:Matt.
(@Matteris) reported
from
Brisbane, State of Queensland
@EVillainess @markrayfield2 @Jeremy_Kirk Better check the ACMA carrier legislation and then the audit requirements. 👍 Optus have failed to maintain customer privacy. Failed to secure the private data AND have failed to protect data IMO this was a deliberate act from cabal to force a cyber security event in the future.
-
Shane Harris
(@ShaneAusKiwi) reported
from
Brisbane, State of Queensland
This is the year I cancel everything. Foxtel's gone. Uber's gone. Doordash gone. Optus gone.
-
James Cridland
(@JamesCridland) reported
from
Brisbane, State of Queensland
@Yeahbutnaahh @Optus Optus informed me last week that my Australian passport number has been compromised. Narrator: James didn't have an Australian passport when he was an Optus customer. He is confused.
-
Barry Rutherford | Parkrun fan
(@barryrutherford) reported
from
Brisbane, State of Queensland
@InsidersABC Including me who was last an Optus customer in2005
-
Willow
(@Willow07935405) reported
from
Brisbane, State of Queensland
@Anthony_Klan They are id##ts I got a letter today but it was addressed to my house but with someone else’s name, I’ve lived at this address for 32 years and have been a optus customer since then 😳
-
Steve Putt
(@EthicalAdviser) reported
from
Brisbane, State of Queensland
@Optus @glendat45 My house burnt down 14 months ago and they charged me for not returning the fetch box. That burnt along with it. Impossible to get any service from them. Hope it gets sorted out soon for you.
-
Matt
(@MattIsNE1) reported
from
Brisbane, State of Queensland
@TGUZ72 @Optus That’s one thing about hiring people to provide front line support when they are not adequately equipped to work through issues. Sometimes that will result in someone letting out more information than they should.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
itakedamage
(@itakedamage) reported
@Optus We've had the same thing said since Sun 21/11/2021. It is now 24/11/2021. Give a proper update. What has been done? "As soon as we can" is not exactly useful considering in the past month my NBN connection has been down for 19days on top of this...
-
AndrewR
(@arose62) reported
@Optus Same as always - *you* think and say that everything is hunky-dory. I'm saying real life, customer experience sucks. I don't see what repeatedly DM-ing my address is going to do. Why can't Optus identify where their network matches what I'm suffering ??
-
Ollorin
(@Ollorin7) reported
@RDMgoBRRR @FFXIV_NEWS_EN Hey, thanks again for your help! I found a forum thread that confirms its happening to every Australian who uses Optus service provider. Optus' connection to Tokyo (where our traffic is routed) is not working. Optus is aware of the issue & working on a fix.
-
Mike Hussey
(@mhussey393) reported
All the best to the @ScorchersBBL in the WBBL final at Optus Stadium on Saturday. Get out there and support the Ladies #FillTheFurnace
-
Mark Glover
(@ludditeglover) reported
@Optus trying to get hold of your customer service team with 0 success. Trying urgently to assist my elderly MIL whose landline is down! Urgently needs addressing as is connected to her emergency button!!
-
zhenxi cheng
(@SamCheng0802) reported
@Optus Any update on the connection issue with FFXIV server?
-
itakedamage
(@itakedamage) reported
@RegulusEridani @Optus Interesting, Optus billing always works and on time, but fault resolution & reporting is such an incredibly painful process. Also great advertising for Optus Gamepath. Pay extra for substandard service and slow fault resolution. Ombudsman time I think
-
#BlameAustraliaDay26Jan #RIPGeatBarrierReef
(@GHillosopher) reported
@MyArgue $170 p/month holy crap, you should have a private satellite for that price, iinet has good deals and the best customer service, optus like to believe they are too big to fail, so they'll rip people off wherever possible, just like telstra and vodafone.
-
Pat Conroy MP
(@PatConroy1) reported
@KevKellaway @drdrdr09 Thanks Kev. I’ll talk to Optus GR people about this tomorrow. There is definitely a tower as you know. The power supply issue is supposed to be solved this week, fingers crossed.
-
Unvanquished Fish Lips
(@Fish_Lips_) reported
Hmm Optus and Telstra internet network speeds in my area down to under 1 meg/sec ... unusable