Optus

Optus Outage Report in Upper Caboollure, Moreton Bay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Upper Caboollure, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Caboollure and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Upper Caboollure, Moreton Bay, State of Queensland 12/05/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (11%)

    Phone (11%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Upper Caboollure, Moreton Bay, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Upper Caboollure, State of Queensland

Latest outage, problems and issue reports in Upper Caboollure and nearby locations:

  • TimmyfromOz888 Timmy (@TimmyfromOz888) reported from Brisbane, State of Queensland

    @ktdenise My only true issue atm is struggling to screen mirror but mainly due to having an outdated TV and or not having an Apple Box.. mainly issue for my Optus Sports but that not a drama atm lol

  • NTEUQldDivSec Michael McNally (@NTEUQldDivSec) reported from Brisbane, State of Queensland

    Absolute crap service from @Optus “more than an hour and so we won’t be dealing with your call today”. #optusfail Yasmin got through and they wouldn’t let her just report the fault even though she has an @Optus account at same address. Complete failure of their outsourcing model

  • DaveCox92490089 womble (@DaveCox92490089) reported from Brisbane, State of Queensland

    @sydney_ev @anirbanmahanti Optus is not much better shit all round.

  • lesposen lesposen (@lesposen) reported from Brisbane, State of Queensland

    @Optus I’m on phone support currently. The question is about remotely rebooting my modem when away, it drops connection 2xweekly

  • DezerdaAdvocate Dezer da Advocate (@DezerdaAdvocate) reported from Brisbane, State of Queensland

    @Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔

  • MKWAnthony V2★Anтнøny (@MKWAnthony) reported from Brisbane, State of Queensland

    Currently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol

  • BlackwellJ_ James Blackwell (@BlackwellJ_) reported from Brisbane, State of Queensland

    My 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...

  • DannMallet Dann Mallet (@DannMallet) reported from Brisbane, State of Queensland

    Optus mobile and nbn slow tonight

  • CognitiveVerb 💧cognitive verb (@CognitiveVerb) reported from Brisbane, State of Queensland

    @annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.

  • BlackwellJ_ James Blackwell (@BlackwellJ_) reported from Brisbane, State of Queensland

    My 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...

  • Tur71e Brett Turville (@Tur71e) reported from Brisbane, State of Queensland

    @Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.

  • GlenNixon Glen Nixon (@GlenNixon) reported from Brisbane, State of Queensland

    From the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service

  • Daniel__Nash Daniel (@Daniel__Nash) reported from Brisbane, State of Queensland

    @Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.

  • JoelTHFC Joel (@JoelTHFC) reported from Brisbane, State of Queensland

    @Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!

  • CognitiveVerb 💧cognitive verb (@CognitiveVerb) reported from Brisbane, State of Queensland

    Dear @Optus I can’t do my job with slow internet

  • jimmcslim James Webster (@jimmcslim) reported from Brisbane, State of Queensland

    Nothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…

  • iamalexsi Alex SI 😷 (@iamalexsi) reported from Brisbane, State of Queensland

    I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

  • TheOlderGamer52 Robbie Shenton (@TheOlderGamer52) reported from Brisbane, State of Queensland

    @VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.

  • TimmyfromOz888 Timmy (@TimmyfromOz888) reported from Brisbane, State of Queensland

    @imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd

  • blake_andersson Gerimima StFrostfirst (@blake_andersson) reported from Brisbane, State of Queensland

    @lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • totaly_wild Peter Haze (@totaly_wild) reported

    @abc730 Your not half protected till these compromised documents are changed. You data is already stolen and can affect customers for years to come. Its a quick fix by Optus, covering their backside. Its doesn't tell you EQUIFAX has been breached in 2017. Rated 1.1 out of 5 company 3/3

  • spaghezzy spaghezzy (@spaghezzy) reported

    My third day in a row of trying to close my #optus account. Just spent an hour waiting for an @optus help chat reply only to see the "agent is typing" notification for about 2sec and then I was force logged out.

  • MaybeNotBoitano Tobias Lennon (@MaybeNotBoitano) reported

    @Optus hey you stupid ***** answer my messages in your stupid customer service app been 4 hours and not even a ****** bot response

  • grafiti grafitesque (@grafiti) reported

    The very least @Optus must do is pay all costs for people impacted by its failure to safeguard identity details that it should never have stored. Government must now legislate for large penalties for anyone else who fails to protect such data. @SBSNews

  • MaybeNotBoitano Tobias Lennon (@MaybeNotBoitano) reported

    @Optus @mark_lilley Seriously wtf same here, I've tried your stupid ******* trouble shooting, now my service is limited and I can't even call you dumb *****

  • bruceybhoi B (@bruceybhoi) reported

    any #Optus customer been notified their data was part of the breach? The silence is just sickening at this rate I will find another telco and be rid of this nonsense #optusbreach

  • doritoeubanks alliages de tuyaux (@doritoeubanks) reported

    @JanB_QLD @oneplanetmikey @joshgnosis The companies I have worked at have always used third parties - this includes huge banks. They take care of KYC and return a simple Pass or Fail back to the bank. Optus have no requirement to keep this data - it’s crazy.

  • TheEducatedEel David (@TheEducatedEel) reported

    @EmmaH1123 Yep…..he’s an Optus customer

  • spaghezzy spaghezzy (@spaghezzy) reported

    @Crystal23824085 @Optus I've tried calling, my account help chat, twitter... I have gotten one reply on twitter within 30mins telling me to DM them. No response so far to my DMs.

  • TomGiuretis Tom Giuretis (@TomGiuretis) reported

    The best (only) way to prevent sensitive customer data from ever being accessed by bad actors is to not capture it in the first place. The Australian Government can blame Optus all it likes, but Optus only had that data because it is required to by Australian law. #OptusHack