Optus Outage in Upper Caboollure, Moreton Bay, State of Queensland

Anyone else having issues with Optus' BS new HUB setup?

@Optus How do you get help resetting you're PASSWORD not interested in virtual assistants either someone human, no help anywhere else

No stream tonight, because @Optus are taking forever with moving my dang service.

@Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?

@Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.

@GladysB Optus garbage service is a backwards step for Australia

@ParamountPlusAU @lfc2379 Umm. Problem. Apple TV's don't have a web browser, how can I watch this game on my apple TV. Also, your excuse for lack of apple TV support is unfounded when I watch many other live sporting matches with other apps on Apple TV. 10play and Optus sports have no issues.

@AlphaAntonAU @Optus @ChiefsESC I am just down the road

@MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT

Is it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.

Hi @Optus no internet since early this morning which means landline phone's not working.. we have a sick mother-in-law who needs to communicate with us.. could you please Mark this is urgent in the Mitchelton area cheers

My poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔

@Optus Quade, My number is 0413910086. 109 Mcloughlin Road morayfield O7/04/1969 They are doing upgrades but my reception is so bad I can only call out if I leave the house.

@Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.

The plumber ****** the NBN cable and I am now without wifi and phone. Plumber notntaming responsibility because it wasn’t “regulation”. Waiting to hear back from Optus to see when NBN can come out to fix it.

@Dollaryd00s I have an Optus 4G dongle as well as my phone and both seem slow since Wednesday.

Is it just me or is Optus WiFi really slow this week?

@Optus My wife should contact you tonight she's working.. **** she was a mess never I want to see her like this again

My wife nearly had a major breakdown last night over her 89 year old mums @Optus phone not working properly for years now.., anyone else having major problems with Optus recently? they're forcing her to pay for another modem. it's been a complete nightmare lives on her own

@Optus your 5G service is really terrible. It’s been awful for about 3/4 weeks but on and off awful for months. I really need to get rid of this and look at going on your other plans or elsewhere….

@Optus at NGV On St Kilda Road in staff room I can't get any Optus reception to make or receive phone calls, messages or data! People also say they can't with Vodafone too. Other Optus phone people say the same. Can u pls try to fix up?

@Optus #optus how ******** did my 150gb of data get chewed up in under 8 months when I DONT EVEN USE MY PHONE WHEN IM OUTSIDE THE HOUSE

Day 2 of no working phone. I wish the Optus/Telstra apps would just show me the actual error message. Generic error messages are great if you can actually get meaningful support.

@TheRealArash1 @OptusSport Never m. $25 a month and they can’t even stream 4k. Optus are a joke.

This Optus presenter seems to have never watched football before. She's calling them 'Hibernian and The Hearts' and said Celtic and Rangers were the only two undefeated teams in SPL after two games (How did Hibs and Hearts get 4pts then?)

@tripznsa That’s their solution? 🤔 @Optus surely you can do better than that?

@Optus I’m in Burwood NSW, and our wifi isn’t working. Are there issues in the area?

@jenpryor1 I was exactly the same, it's on the My Optus app, plan details,cost to cancel.

@Optus Thanks. I have spent 1h today with 3 staff and another 1.5h with another staff, and my issue still isn’t resolved!

@Justotony64 @Optus @GladysB It’s probably Gladys’ fault that the company is such a **** show now. Once upon a time it was worth using but it’s gone to absolute crap now