NBN Outage Report in Yandina Creek, Sunshine Coast, State of Queensland

@NBN_Australia Hi Natalie. We have spent hours on the phone. The first technician was Telstra. The second technician was from @NBN_Australia he was unable to fix the board.. we were meant to be contacted last Tuesday.. still nothing!!

@Pullenvalebirds I've never had any problems with Telstra I must say. But my modem at 3 years old was simply not keeping up. Telstra told me they'll be replacing the modems abt every 2-3 years for free. I've got the updated version now, the one that overrides NBN and power failures.

@JTCabot @senator_sheldon @geoffrey_payne Would help Australians and public interest journalism. This is nbn all over again 🙄

@tanya_plibersek @stemplemanmp I’ve got a similar story! The TIO is on my case - hope to get Telstra 5G service so I can dump the NBN!

@NBN_Australia The technician advises that there is cable damage near a traffic island. A Dial Before You Dig (DBYD) permit is needed for civil works.

The #nbn was so bad @ConNetica had to find an alternative provider for fast, reliable service to operate a data dependent business - this is Sunshine Coast not Bamaga. @leighsales @abc730

@slsandpet @RBJRON Yeah... sadly for me, I am still in the karma phase of this crisis. ie. ***** who rubbished our nbn senate submission now struggling to work from home. Yes, I know, I am horrible person and should not be getting so much pleasure from that 😳😉

@davispg Been a bad week. Don't think I am getting computer back tomorrow either. Working on piece of shit and old b nbn one that spits the dummy if open too much 🤬🤬🤬

… manage economy and support NDIS AA: Labor did the PBS. Hawke/Keating govt; Rudd and Gillard governments. NDIS, NBN. This govt has held us back. Treading water. Not implementing any social etc reforms. Q7? budget repair/deficit SM: biggest turnaround in over 70 yrs. COVID

@iiNet It seems to be an NBN outage, confirmed by local computer co. It might take a while.

@twasink @LesStonehouse @Optus True. Done that. With my health situation, our house is wi-fi’d to the max. I can speak to unlock the front door to let the ambos in. Visitors and tradies cop it worst. And then we had a week of really poor NBN (Thank you, Mr Turnbull.) I was off the air.

@NBN_Australia I have done this many times. The problem is the copper wiring up the road.

@Alicedkc holy **** you get some serious speeds! And all you had to do was ignore the NBN plan...

@NewtonMark @Rhys_Needham @maximum_sincere this is correct. NBN delivers a L2 tunnel between the customer and the RSP. your IP address(es) are from the RDP. some use CGNAT, some don't. some give IPv4 and v6, some only v4.

Last week @Telstra and @NBN_Australia axed me to DM them and not only didn't they fix any of my issues, they did it with the caring, sharing, bullshit talk we call gaslighting. I mean, I think so, I'm psychotic now so who can say.

@john_c0nner @DoctorKarl $70 billion for the original planned optic fibre NBN vs $56 billion for the WWI-era copper infused one we got. So no, not "hundreds of billions". And labor cost is the same either way (unless you count ongoing costs, in which case the copper network is more costly to maintain).

arrg @NBN_Australia there doesn't seem to be any way to talk to a real operator. I need to cancel a group technology choice application so I can submit an individual one. How do I do this or where do I call?

What is the point in having an NBN support service via email only? Not helpful when your modem isn’t working, you have a job to do and there’s a minimum of a 30 minute wait time for a response. RUBBISH. @BelongAU #belongAU

@iiNet my parents’ iinet NBN service is down. They are both in their late 70s & are struggling without a phone - fix this please.

@Neil1808 @Silverquick13 Except the NBN was prioritising rural rollout under ALP plan because of the poor service available.

@BryanNolen Belong helpfully told me to factory reset my modem (by which they meant router) in order to fix an outage caused by NBN tech failing...