NBN

NBN Outage Report in Sunshine Coast, State of Queensland

Problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Sunshine Coast, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sunshine Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Sunshine Coast, State of Queensland 11/25/2025 08:50

November 25: Problems at NBN

NBN is having issues since 08:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sunshine Coast, State of Queensland

Latest outage, problems and issue reports in Sunshine Coast and nearby locations:

  • YaThinkN Noely ⚡️🏐 (@YaThinkN) reported from Sunshine Coast, State of Queensland

    @slsandpet @RBJRON Yeah... sadly for me, I am still in the karma phase of this crisis. ie. ***** who rubbished our nbn senate submission now struggling to work from home. Yes, I know, I am horrible person and should not be getting so much pleasure from that 😳😉

  • YaThinkN Noely ⚡️🏐 (@YaThinkN) reported from Sunshine Coast, State of Queensland

    @davispg Been a bad week. Don't think I am getting computer back tomorrow either. Working on piece of shit and old b nbn one that spits the dummy if open too much 🤬🤬🤬

  • johno0910 John Mendoza (@johno0910) reported from Sunshine Coast, State of Queensland

    The #nbn was so bad @ConNetica had to find an alternative provider for fast, reliable service to operate a data dependent business - this is Sunshine Coast not Bamaga. @leighsales @abc730

  • QueenslandInve1 Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland

    @Pullenvalebirds I've never had any problems with Telstra I must say. But my modem at 3 years old was simply not keeping up. Telstra told me they'll be replacing the modems abt every 2-3 years for free. I've got the updated version now, the one that overrides NBN and power failures.

  • BenPugsley A D A M. L O G A N. (@BenPugsley) reported from Bells Creek, State of Queensland

    @JasonFalinskiMP @TonyHWindsor You peanut. We’ve got terrible nbn. @fraudband all because of you idiots.

  • pete_goodlet Pete Goodlet (@pete_goodlet) reported from Sunshine Coast, State of Queensland

    @NBN_Australia Hi Natalie. We have spent hours on the phone. The first technician was Telstra. The second technician was from @NBN_Australia he was unable to fix the board.. we were meant to be contacted last Tuesday.. still nothing!!

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • GregLucas07 💧Greg Lucas (@GregLucas07) reported

    @markhumphries It’s interesting @NBN_Australia ..what say you? You are one of our large “corporate citizens” with a social license to provide a service. Are you ripping off the likes of @markhumphries or do you assert the repeat “connection fee” is justified,fair and reasonably priced?

  • PoE_fanatic James Smart (he/him) (@PoE_fanatic) reported

    @Optus It seems to have rectified itself but I do have this problem from time to time. I've done a traceroute in Windows and the issue seems to be a particular router on the NBN.

  • Just_ask_Damo Damien Clark (@Just_ask_Damo) reported

    @SteveJohnsonCAD @markhumphries Not the actual connecting of the service, that is done by property owners and NBN should be the same, especially since it’s tax deductible to the landlord anyway.

  • mattyboytheog mattyboytheog (@mattyboytheog) reported

    @NBN_Australia yesterday I had an NBN technician named Kiran come round to do a FTTP upgrade in my home and it was genuinely the greatest customer service experience I've ever had in my life. is there anything I can do to make sure he's commended for the excellent work he did?

  • marauderlil90 Lil (@marauderlil90) reported

    @georbear Yeah exactly. The problem with a lot of connections is you can only connect internet with NBN now, no other option. So if you rent a house with a phone line but no NBN, the provider will only allow for an NBN connection. With that comes the $300 setup fee.

  • KothMelinda Melinda Koth (@KothMelinda) reported

    @NBN_Australia my nbn is down, nbn knows about it and hasn’t advised me about it… poor form…. Can you please contact me immediately to advise when it will be reconnected as I am trying to run a business. I think it’s been out for 10 days as we have been on holidays

  • ThePix_isYugen Yugee Persephone Pixie Pomegranate (@ThePix_isYugen) reported

    @StanAustralia is there an issue with AO and streaming or is it just the crappy NBN the LNP stuck us with packing in with the HEAT? 🎾🎾🎾🎾🎾🎾🎾🎾🎾🎾🎾🎾

  • marauderlil90 Lil (@marauderlil90) reported

    @georbear And I think all new builds have to have NBN connection, no other option either. So if classed as an essential service, there need to be standards to be maintained like electricity etc. Then there's the wireless 5G internet options, but they aren't available everywhere yet

  • moylecroft Matthew Moyle-Croft (@moylecroft) reported

    @dwjperry @AmyKendall They made some terrible decisions. Lots of regional towns got the same treatment and now NBN crying about how FW is hard to scale. Also they want to make the alternate options harder. Insane.

  • georbear AusValues (@georbear) reported

    @marauderlil90 @JesseAddison12 It’s a tough one. Does NBN constitute an essential service to a home when there are other ways to connect to the internet? Does having a connection then oblige the landlord to maintain it? What happens if a tenant wants a more expensive fibre to the home connection?