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NBN Outage Report in Sunshine Coast, Queensland

Why is my NBN service not working?

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Sunshine Coast, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sunshine Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sunshine Coast, Queensland

Latest outage, problems and issue reports in Sunshine Coast and nearby locations:

  • johno0910
    John Mendoza (@johno0910) reported from Sunshine Coast, Queensland

    The #nbn was so bad @ConNetica had to find an alternative provider for fast, reliable service to operate a data dependent business - this is Sunshine Coast not Bamaga. @leighsales @abc730

  • YaThinkN
    Noely ⚡️🏐 (@YaThinkN) reported from Sunshine Coast, Queensland

    @davispg Been a bad week. Don't think I am getting computer back tomorrow either. Working on piece of shit and old b nbn one that spits the dummy if open too much 🤬🤬🤬

  • Truturns
    Les Ross (@Truturns) reported from Sunshine Coast, Queensland

    @tanya_plibersek @stemplemanmp I’ve got a similar story! The TIO is on my case - hope to get Telstra 5G service so I can dump the NBN!

  • MikeFitzAU
    💧Mike Fitzsimon (@MikeFitzAU) reported from Sunshine Coast, Queensland

    @twasink @LesStonehouse @Optus True. Done that. With my health situation, our house is wi-fi’d to the max. I can speak to unlock the front door to let the ambos in. Visitors and tradies cop it worst. And then we had a week of really poor NBN (Thank you, Mr Turnbull.) I was off the air.

  • pete_goodlet
    Pete Goodlet (@pete_goodlet) reported from Sunshine Coast, Queensland

    @NBN_Australia Hi Natalie. We have spent hours on the phone. The first technician was Telstra. The second technician was from @NBN_Australia he was unable to fix the board.. we were meant to be contacted last Tuesday.. still nothing!!

  • QueenslandInve1
    Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, Queensland

    @Pullenvalebirds I've never had any problems with Telstra I must say. But my modem at 3 years old was simply not keeping up. Telstra told me they'll be replacing the modems abt every 2-3 years for free. I've got the updated version now, the one that overrides NBN and power failures.

  • YaThinkN
    Noely ⚡️🏐 (@YaThinkN) reported from Sunshine Coast, Queensland

    @JTCabot @senator_sheldon @geoffrey_payne Would help Australians and public interest journalism. This is nbn all over again 🙄

  • YaThinkN
    Noely ⚡️🏐 (@YaThinkN) reported from Sunshine Coast, Queensland

    @slsandpet @RBJRON Yeah... sadly for me, I am still in the karma phase of this crisis. ie. ***** who rubbished our nbn senate submission now struggling to work from home. Yes, I know, I am horrible person and should not be getting so much pleasure from that 😳😉

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • naveenjrazik
    Naveen Razik 📰 (@naveenjrazik) reported

    At Comms #Estimates, @NBN_Australia execs say they've experienced "no significant congestion issues"on the network during covid lockdowns. 72% of customers are subscribed to 50mbits/s or above services, 17% have 100mbits/s or above and 8% at 250 mbits/s or above. #Auspol

  • nalinnvr
    nalin navarro (@nalinnvr) reported

    @blondeloise @NBN_Australia I've been having the same issue here. Had an appointment two weeks ago, no one showed up. Had one confirmed by NBN for today, got a day off for it, and this morning I received another email saying that they're coming on Saturday? Meanwhile I'm here losing money bc not working...

  • MackNewman_23
    mack newman (@MackNewman_23) reported

    @mitch_champ @ChampChong barely anyone has fttp tho, Nbns original promise was that everyone was supposed to get fttp, but they tried to save money and made fttn, which is pretty **** and covers 90% of all people who have the nbn, with an absolute max of 100mbps, and good luck getting that speed on it

  • jjjove
    Pup Fiction (@jjjove) reported

    Australia voted in a government that promised they could do a faster, cheaper NBN that would suffice for our needs. in 2020 we needed to quickly build a robust and effective National Quarantine Network (NQN) and they just went...nah..not really our job.

  • DeeCee451
    DeeCee (@DeeCee451) reported

    @YobPtyLtd My point is that if the investment is being made by Snowy Hydro then it wouldn't show up in the Federal Budget. It might show like that loan in your second image to NBN Co. I still think the gas plant is really stupid.

  • DifficultNerd
    James Newburrie (@DifficultNerd) reported

    @rohan_p Let me help you - NBN coin

  • kdwagz
    ya boy (@kdwagz) reported

    @NBN_Australia can you get your ******* **** together please. I'm trying to work from home, you keep pushing the preorder date for new NBN connections. Out Melbournians at the top of your list when you get the equipment. I can't even get ADSL2!

  • tianeeisawkward
    ti💥 (@tianeeisawkward) reported

    @NBN_Australia oi can you fix the outage in my area before lockdown, it’s been 24 hours already

  • PeterKlages
    Peter Klages (@PeterKlages) reported

    @NBN_Australia Interestingly, my ISP was unaware initially of the problems that appeared to be more widespread. Why? The network has been very flaky recently, with more and more dropouts. Problem solved for now but network stability yet to be proven @NBN_Australia

  • RedJules4
    Jules The Red 🐀 (@RedJules4) reported

    @David_Bonnici @rwillingham @rachelbaxendale It’s the public service. It’s our **** NBN. It’s the ‘vibe’. It’s like these faux journos complaining about exposure sites not being listed on the DHS website on the split second they are discovered. Actual people have to upload stuff and I’m sure they’re all exhausted. End of.