NBN

NBN Outage Report in Sunshine Coast, State of Queensland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Sunshine Coast, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sunshine Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Sunshine Coast, State of Queensland 01/15/2025 02:40

January 15: Problems at NBN

NBN is having issues since 03:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sunshine Coast, State of Queensland

Latest outage, problems and issue reports in Sunshine Coast and nearby locations:

  • pete_goodlet Pete Goodlet (@pete_goodlet) reported from Sunshine Coast, State of Queensland

    @NBN_Australia Hi Natalie. We have spent hours on the phone. The first technician was Telstra. The second technician was from @NBN_Australia he was unable to fix the board.. we were meant to be contacted last Tuesday.. still nothing!!

  • BenPugsley ℚ𝕌𝔼𝔼ℕ𝕊𝕃𝔸ℕ𝔻𝔼ℝ * * Adam Logan ** (@BenPugsley) reported from Bells Creek, State of Queensland

    @NBN_Australia internet goes down Monday and you can't get me a tech til Friday? Seriously? That's hopeless

  • johno0910 John Mendoza (@johno0910) reported from Sunshine Coast, State of Queensland

    The #nbn was so bad @ConNetica had to find an alternative provider for fast, reliable service to operate a data dependent business - this is Sunshine Coast not Bamaga. @leighsales @abc730

  • QueenslandInve1 Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland

    @Pullenvalebirds I've never had any problems with Telstra I must say. But my modem at 3 years old was simply not keeping up. Telstra told me they'll be replacing the modems abt every 2-3 years for free. I've got the updated version now, the one that overrides NBN and power failures.

  • BenPugsley A D A M. L O G A N. (@BenPugsley) reported from Bells Creek, State of Queensland

    @JasonFalinskiMP @TonyHWindsor You peanut. We’ve got terrible nbn. @fraudband all because of you idiots.

  • YaThinkN Noely ⚡️🏐 (@YaThinkN) reported from Sunshine Coast, State of Queensland

    @slsandpet @RBJRON Yeah... sadly for me, I am still in the karma phase of this crisis. ie. ***** who rubbished our nbn senate submission now struggling to work from home. Yes, I know, I am horrible person and should not be getting so much pleasure from that 😳😉

  • YaThinkN Noely ⚡️🏐 (@YaThinkN) reported from Sunshine Coast, State of Queensland

    @davispg Been a bad week. Don't think I am getting computer back tomorrow either. Working on piece of shit and old b nbn one that spits the dummy if open too much 🤬🤬🤬

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • emptycab Ed Healey (@emptycab) reported

    @rhettrospective foxtel are moving everyone onto a much inferior experience away from the nbn and cable service.the iq5 is a joke,doesnt even recognise the racing channel that was 529 on cable or ch 76 on fta

  • BelongAU Belong (@BelongAU) reported

    Update 12:20pm AEST: Good news, we’ve fixed the issue. Your nbn service should be working again, but if you’re still having trouble, please try restarting your modem.

  • RitterWolfAU Julius Invisibus (@RitterWolfAU) reported

    Getting real tired of my internet connection being flakey af. It sounds like it's an NBN problem, and I suspect it's my NTD. There's been 3 drops today that I've noticed, and an extra one that my ISP saw. Won't see a tech until Friday though 😧

  • mcdonellaussie mark mcdonell 🐅🐅🏆 (@mcdonellaussie) reported from Numurkah, State of Victoria

    @WhistleOut_AU Paying same price for copper broadband internet as I would be for same plan on NBN only issue NBN was not as good as the copper so we back on that!!

  • mfsampson Mike Sampson (@mfsampson) reported

    Second night in a row I have had a short, 1-2 minute, NBN outage.

  • Boardroom_Melb The Boardroom (@Boardroom_Melb) reported

    Our phone lines are down - please email or contact us via Twitter. The transition to an NBN phone system as Telstra is removing copper lines is the issue. We are sorry for any inconvenience and are working on resolving this as soon as possible.

  • sharpy009tv Sharpy (@sharpy009tv) reported

    @Aussie_BB @NBN_Australia @Telstra If you take my details My bank card details Make me be a customer But don't provide anything in return How it is any better falling for a fake telstra scam call? 24-48 hours 5 days later still won't respond Wish I got off on wasting potential customers time too

  • MrEnyoc Mr (@MrEnyoc) reported

    @happywithjobs That’s how I use to do it, with 100mm NBN conduit. It can loosen the conduit at the joints, so it’s best to re-check & fix if necessary. I wouldn’t do it to conduit that size.

  • BelongAU Belong (@BelongAU) reported

    We’re working to resolve a network issue affecting a number of nbn services in Queensland. We’ll let you know when we know more. We’re sorry and we’re on it.

  • dasher44443 Tom Crane (@dasher44443) reported

    @NBN_Australia I am trying to organise NBN FTTN at my new place. The address checker says it is available but my order got rejected by NBN co as I need a new copper pair or something. Can you help me out with this? I work from home.