NBN

NBN Outage Report in Shoalhaven Heads, Shoalhaven Shire, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Shoalhaven Heads, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Shoalhaven Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Shoalhaven Heads, Shoalhaven Shire, State of New South Wales 09/16/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near Shoalhaven Heads, State of New South Wales

Latest outage, problems and issue reports in Shoalhaven Heads and nearby locations:

  • an_untamed 💧AnUntamedAustralian #FreePress (@an_untamed) reported from Nowra, State of New South Wales

    It should be investigated and people charged. I have a Vietnamese friend on a work visa who worked for a telecommunications company and now NBN. He often works from 7am to 9pm and in his first job he climbed those towers, often works weekends but never gets paid overtime!

  • thomas2020 thomas milazzo (@thomas2020) reported from Myramount, State of New South Wales

    @Telstra is the NBN network down in Gerroa NSW? I get no signal

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • NetrunnerGen Netrunner Card Generator (@NetrunnerGen) reported

    The Breidablik Server NBN •••• Upgrade: Server. 3 credits Install only in the root of HQ. Trace(5). If successful, treat this run as a successful run on R&D instead Trash: 0 credits

  • max_au Max (@max_au) reported

    @Aussie_BB I get it, but maybe aussie BB could put some pressure on NBN to get on top of maintenance and resolution times. it took 3 hours from the outage to get an estimate of when the engineer would be on site, and around 5 hours for resolution.

  • bionicgirlinoz bionicgirlinoz (@bionicgirlinoz) reported

    @andy_penn Hi Andy. You had an awesome staff member who helped me out in May when my mum's landline was affected by NBN work in her area. He made one call & it was resolved. The issue was external & not with her landline or modem. Exact same issue has happened again. And.... (1).

  • TrentDKnight Trent Knight (@TrentDKnight) reported

    @Aussie_BB @NBN_Australia Hi Lizzie, your team has been providing fantastic support so far (both levels 1 and 2) and has shown great patience. Just got off the phone with one of your reps. We're waiting for NBN Tech Visit number 6 to be updated so we can no doubt repeat the process again.

  • ValerieTherese1 Valerie Therese ☕️ 🍪 (@ValerieTherese1) reported

    @kbrspace This is BS!! I've been 7 days without any @Optus NBN!! Contacted at least 15 people, and you still can't provide me with an answer or a solution!! Technician that was scheduled today DID NOT COME! Nobody can give me an answer.

  • seasallen corey (@seasallen) reported

    @maximum_sincere Yeah man they suck. Aussie BB is the way forward. iiNet left us without internet at our old property because they canned ADSL in the area and had zero NBN solution for us despite the fact my upstairs neighbour already had NBN.

  • twensor twensor (@twensor) reported

    @BarrySteeleTNL @NBN_Australia Forgive me asking, I've only ever had HFC... but are you actually saying the #nbn are forcing you to use that horrid old telephone connector to get FTTC into your house? WOT??

  • kittamine cringe dispenser (@kittamine) reported

    Also can someone fix my wifi pls what is this dial up crap on nbn

  • GoliardRAR Robert Reid (@GoliardRAR) reported

    I have been trying to get @Optus to fix a problem for 5 days. Even their NBN technician 4 days ago said it was a modem problem. Because my contact has been away my problem can’t be fixed until she returns, if ever. Most recent staffer lied saying she would get back in 15 minutes.

  • AngryGranny1 🐨🦇🎀💧Angry Granny (@AngryGranny1) reported

    @MsRonnyB So depressing to even think of what we have missed out on… - Fibre to the home NBN - Carbon Trading - EV and renewables incentives - Making Gina, Clive and Twiggy contribute more. All down to the stupidity of LNP voters who are so easily convinced that progress is bad.