NBN

NBN Outage Report in Shoalhaven Heads, Shoalhaven Shire, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Shoalhaven Heads, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Shoalhaven Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Shoalhaven Heads, Shoalhaven Shire, State of New South Wales 01/24/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near Shoalhaven Heads, State of New South Wales

Latest outage, problems and issue reports in Shoalhaven Heads and nearby locations:

  • IanGolledge1 Ian Golledge (@IanGolledge1) reported from Currarong, State of New South Wales

    @cathywilcox1 ******* I am shocked - but but .... values ? I couldn’t give an NBN !!!

  • an_untamed 💧AnUntamedAustralian #FreePress (@an_untamed) reported from Nowra, State of New South Wales

    It should be investigated and people charged. I have a Vietnamese friend on a work visa who worked for a telecommunications company and now NBN. He often works from 7am to 9pm and in his first job he climbed those towers, often works weekends but never gets paid overtime!

  • thomas2020 thomas milazzo (@thomas2020) reported from Myramount, State of New South Wales

    @Telstra is the NBN network down in Gerroa NSW? I get no signal

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Sarah_Alice_X Sarah Alice | Fire on the Horizon (@Sarah_Alice_X) reported

    @MifWhy @jonkudelka Do you have the NBN down there yet, or is it still dial up?

  • drew_keenan Drew Keenan (@drew_keenan) reported

    @NBN_Australia "Our" NBN system is incredibly dysfunctional and broken. How did we create a system devoid of accountability and which puts the end-customer last?

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @DebraBondDesign Hey Debra! Sorry to hear this. We know how frustrating appointment cancellations can be. All appointments are booked and managed by your provider and their internal nbn support team. 1/2

  • OneBlueUmbrella Blue (18+ only) (@OneBlueUmbrella) reported

    Hey @Optus I’ve spent far too long trying to cancel my NBN installation appointment and I STILL keep getting notifications that someone will be here tomorrow. I. WON’T. BE. HOME. You’d better not charge me for this appointment which I NO LONGER WANT OR NEED.

  • cathybraypoet The Tangent Queen (@cathybraypoet) reported

    @Optus my nbn Optus wifi has been down all morning in birchgrove 2041

  • michelwo michelle (@michelwo) reported

    @NBN_Australia What’s happening in Balmain 2041. ?There is an outage no internet. How long until it will be fixed?

  • harleighv Harleigh Venables (@harleighv) reported

    @telstra I have spent 30 hours in a loop with chat support who have done nothing to rectify an issue with my NBN. I need a replacement box due to lightning strike frying it. Simple stuff. Instead, support has done nothing but go round in circles. Help!! I’m at my wits end.

  • trampanya SPNIMPALAGIRL - #SPNFamily - #VicsDoItBetter (@trampanya) reported

    3/3 My new provider has already couriered my NEW & FREE (Foxtel wanted $149 for the shittiest) modem to me and the NBN tech will be here 27 Jan. Home phone & all energy is now with them and my monthly costs will go down quite a bit, once I've paid all the up front bills.

  • drew_keenan Drew Keenan (@drew_keenan) reported

    @NBN_Australia It is too much to expect some degree of proactive network monitoring and troubleshooting rather than relying on customers to report issues via their providers?

  • indica2007 💧 The Noisy Toaster Villain (@indica2007) reported

    after looking at many weather services i think this cyclone just gonna bring a lot of wet not much wind here i dont think but my net is reliant on satilight and dies in bad weather dont stress if i go offline its the nbn not me floating down the creek