NBN

NBN Outage Report in Shoalhaven Heads, Shoalhaven Shire, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Shoalhaven Heads, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Shoalhaven Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Shoalhaven Heads, Shoalhaven Shire, State of New South Wales 12/14/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near Shoalhaven Heads, State of New South Wales

Latest outage, problems and issue reports in Shoalhaven Heads and nearby locations:

  • IanGolledge1 Ian Golledge (@IanGolledge1) reported from Currarong, State of New South Wales

    @cathywilcox1 ******* I am shocked - but but .... values ? I couldn’t give an NBN !!!

  • diabolis_ Diabolis (@diabolis_) reported from Tapitallee, State of New South Wales

    Hey @TPG_Telecom @tpg having major issues accessing internet at postcode 2540. Can’t contact you through app either. Please assist as can’t do anything right now. #tpg #tpgdown #nbn

  • an_untamed 💧AnUntamedAustralian #FreePress (@an_untamed) reported from Nowra, State of New South Wales

    It should be investigated and people charged. I have a Vietnamese friend on a work visa who worked for a telecommunications company and now NBN. He often works from 7am to 9pm and in his first job he climbed those towers, often works weekends but never gets paid overtime!

  • thomas2020 thomas milazzo (@thomas2020) reported from Myramount, State of New South Wales

    @Telstra is the NBN network down in Gerroa NSW? I get no signal

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamSpence_CBR Adam Spence (@AdamSpence_CBR) reported

    @marcuskelson @Juanita_Phillip Hate to say Telstra too. No contract so you won’t be locked in. Not cheap cheap but not outrageous. During lockdowns it just worked and worked well, while colleagues with other providers had bad service and tech faults, looking at you iiNet! Caveat, I have NBN FTTP.

  • wilburswormhole wilbur 🪱 (@wilburswormhole) reported

    @ScottMorrisonMP @narendramodi Can you please explain why NBN co have taken my unlimited NBN and made it a 400gb limited service? Apparently it’s so low users have more access. I am a disabled woman who relies on NBN unlimited because I can not do anything else. It’s a third world service. Answers please?

  • CactusCocktail CactusCocktail (@CactusCocktail) reported

    Ah.. its Wednesday. Its **** @NBN_Australia @telstra day again. Which only ever happens... on any of the other 6 days. #nbnfail #regionalbroadband

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @emanuelgold3 We are working closely with NBN Co in getting this fixed ASAP. During service downtime, we do not provide compensation for the extra cost incurred. However, the engineers can assess the billing adjustment for the days that you're unable to use the service. -Charm

  • wilburswormhole wilbur 🪱 (@wilburswormhole) reported

    @NBN_Australia Third world service. My unlimited service is now penalised if I use over 400gb per month. I am a disabled woman who completely relies on my NBN service and I regularly use over 400 and pay for unlimited. It is now limited, apparently. I want answers.

  • AngelMac61 Angela McKenna (@AngelMac61) reported

    @BethanyinCBR @mjrowland68 @AlboMP It's a tragic event for those concerned. But the public is not interested in the intrigue. Dont we get enough melodrama on reality TV and Westpac ads? How about a focus on the issues of the day? Aged care, climate, housing, covid, NBN, wages, job security, WW3 and Ash Barty.

  • wilburswormhole wilbur 🪱 (@wilburswormhole) reported

    Anyone else out there in twitter land get an email from their NBN provider stating that due to being a high user of you go over 180 gnome per month your service will be slowed to allow other lower users more time? I’m interested if this is a government change. Tia

  • jrisles Jeff Isles (@jrisles) reported

    @Juanita_Phillip I have chosen a company called Tangerine Telecom. We are a family of 4 (parents and 2 teenage children). Between us we have about 20 wifi devices connected to our Asus Router which is connected to Tangerine (NBN Reseller). We are on the XL Speed Boost Plan ($70/mth). No issue.

  • Lt_Lemming Lemming. (@Lt_Lemming) reported

    Hey @NBN_Australia what's the point of having a phone number, if 90% of the IVR options just play a recorded message, then hang up on you? I ended up having to go through to the damaged equipment line just to be able to speak to someone and get transferred to general enquiries.

  • MyRepublicAU MyRepublicAU (@MyRepublicAU) reported

    @cmerfield Our service provider is currently experiencing an outage affecting NBN services in BASSENDEAN and surrounding areas – WA. We apologise for any inconvenience caused, our engineers are investigating the issue and aim to have this resolved as soon as possible.