NBN

NBN Outage Report in Shoalhaven Heads, Shoalhaven Shire, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Shoalhaven Heads, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Shoalhaven Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Shoalhaven Heads, Shoalhaven Shire, State of New South Wales 02/06/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

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NBN Issues Reports Near Shoalhaven Heads, State of New South Wales

Latest outage, problems and issue reports in Shoalhaven Heads and nearby locations:

  • thomas2020 thomas milazzo (@thomas2020) reported from Myramount, State of New South Wales

    @Telstra is the NBN network down in Gerroa NSW? I get no signal

  • an_untamed 💧AnUntamedAustralian #FreePress (@an_untamed) reported from Nowra, State of New South Wales

    It should be investigated and people charged. I have a Vietnamese friend on a work visa who worked for a telecommunications company and now NBN. He often works from 7am to 9pm and in his first job he climbed those towers, often works weekends but never gets paid overtime!

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • EnsignR Ross the Refactorer 🏳️‍🌈🇦🇺🀄🐇 (@EnsignR) reported

    Also the 4G is quite reasonable here and some of the pits in the streets are marked NBN / ELEC, to I guess they didn't get lumped on terrible wireless or Sky Muster.

  • bozwhite Boz (@bozwhite) reported

    @miller_c_j @Ausdroid With nbn installers one excuse given was their system was down. They would automatically allocate a time and date of a weekend. Cancelled but they said system down. I said not available as I volunteer at wheelchair sports on weekends (this was pre-covid)

  • MacintoshWarde Warde Macintosh (@MacintoshWarde) reported

    @sallymcmanus @jackbollocks @DodoAustralia The entire NBN is ****. Among the worst in the developed world. Drop NBN altogether and grab yourself a 5G home modem

  • TimothyJ_23 Tim (@TimothyJ_23) reported from Melbourne, State of Victoria

    @KitaandMat @paul_jobber23 @JoshO567 In summary, **** Abbott and turnbull for delivering an inferior NBN

  • LenoraAu Lenora (@LenoraAu) reported

    @Telstra No offence Shannon but when we needed help was when our internet was down for over 3 and a half hours on Thursday when we were working. Nobody answered my msg 31/2hrs I had to re msg before anyone bothered to reply. By which time the nbn service was restored. Poor form Telstra.

  • JessamyRoss Jessamy Ross (@JessamyRoss) reported

    Another day, another shitty customer service call with @iiNet trying to get someone to run a cable from the street to our existing @NBN_Australia box and modem. WE DON’T NEED A CHIP JUST GET SOMEONE TO RUN A CABLE. Could you be any worse? Solve it today or we cancel

  • maz_net_au Maz (@maz_net_au) reported

    @NBN_Australia The problem is the phone line nailed to trees. i.e. the NBN FTTN network. There is nothing I can do to improve the service other than swapping to 4G which is 5x faster.

  • GGandjmobile g Sullivan (@GGandjmobile) reported

    @andy_penn I bet all the 🤡 thatmeant the Company required “a turnaround “ are all still there or got huge payouts. You must be stupid Andy. I’ve spent two weeks trying to get my NBN connected.Transferred over and over and today get asked “Have you plugged your modem in?” FFS Andy resign!

  • psg_au Peter (@psg_au) reported

    @NBN_Australia @ShadiKennedy Yes, your always sorry, BUT do you do anything to improve your service or the quality of your network - NO. That would take planning and actual Talent - NBN has neither.

  • whoispaladin Paladin 🕹 (@whoispaladin) reported

    @hexsteph Yay! After your ongoing issues getting this to happen, it must be such a relief. We just had an NBN tech out today fixing our FTTC. Back on the information superhighway!