NBN

NBN Outage Report in Shoalhaven Heads, Shoalhaven Shire, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Shoalhaven Heads, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Shoalhaven Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Shoalhaven Heads, Shoalhaven Shire, State of New South Wales 02/13/2026 20:50

February 13: Problems at NBN

NBN is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Shoalhaven Heads, State of New South Wales

Latest outage, problems and issue reports in Shoalhaven Heads and nearby locations:

  • IanGolledge1 Ian Golledge (@IanGolledge1) reported from Currarong, State of New South Wales

    @cathywilcox1 ******* I am shocked - but but .... values ? I couldn’t give an NBN !!!

  • an_untamed 💧AnUntamedAustralian #FreePress (@an_untamed) reported from Nowra, State of New South Wales

    It should be investigated and people charged. I have a Vietnamese friend on a work visa who worked for a telecommunications company and now NBN. He often works from 7am to 9pm and in his first job he climbed those towers, often works weekends but never gets paid overtime!

  • thomas2020 thomas milazzo (@thomas2020) reported from Myramount, State of New South Wales

    @Telstra is the NBN network down in Gerroa NSW? I get no signal

  • diabolis_ Diabolis (@diabolis_) reported from Tapitallee, State of New South Wales

    Hey @TPG_Telecom @tpg having major issues accessing internet at postcode 2540. Can’t contact you through app either. Please assist as can’t do anything right now. #tpg #tpgdown #nbn

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • PoofnutsO Poofnuts_in_Oz (@PoofnutsO) reported

    @MyRepublicAU Customer gave My Republic another chance due to friendly phone call & helpful manner. Agent told customer over the phone a technician would come out to premises to test NBN connection, resolve issues. Days passed, no technician, no updates, no communication.

  • zoo_ruler George Mitri (@zoo_ruler) reported

    Hi @Optus, there an NBN outage in Highett?

  • PoofnutsO Poofnuts_in_Oz (@PoofnutsO) reported

    @MyRepublicAU 11. Customer is now totally dissatisfied with My Republic's total inaction and refusal to grant reasonable customer requests, customer requests disconnection from brand new NBN service that never worked. Agent said disconnections team will call, so no call any other way until....

  • PoofnutsO Poofnuts_in_Oz (@PoofnutsO) reported

    @MyRepublicAU An agent also denied my request for a phone call with technicians on the grounds I couldn’t supply My Republic with photographic evidence of the NBN equipment, advising the customer photography skills was expected of the customer when dealing with technical issues! Incredible.

  • Jsportiz Johan Steven (@Jsportiz) reported

    @NBN_Australia I've been waiting for 1 week to fix my NBN connection, the NBN technician advised that a damaged cable needs to be replaced and I need Internet service ASAP I work from home!

  • cai_lakemac Cai Cai (@cai_lakemac) reported

    @beourmate Why are outages not reported on your website. The map never changes even though outages are reported on other nbn sites

  • MyRepublicAU MyRepublicAU (@MyRepublicAU) reported

    Outage in Mullaloo POI is related to NBN's power outage. 07/02/2022 19:08 AEDT: Update from NBN A technician from the third-party network provider will be attending the POI site to further investigate the loss of power supply.

  • tigerwilli85 Lee Williamson 🇦🇺🌸 (@tigerwilli85) reported

    @thatreviewplace I had the same. I asked him how someone could be using my internet as I only have my phone. He was stumped when I said ‘but I’m with Optus’. He replied ‘I know’. Idiot, I’m with Telstra and have full NBN service. It’s good to confuse them haha

  • Borgus17 The name’s DJ, DJ Brox 🇦🇺🇲🇹 (@Borgus17) reported

    Another day, another frustrating call to Telstra about the Internet situation. We aren’t eligible for NBN. We can’t get Velocity because “there are no ports left”. Not eligible for 5G either. Time for a formal complaint I reckon. Any suggestions?

  • PoofnutsO Poofnuts_in_Oz (@PoofnutsO) reported

    @MyRepublicAU 5. Customer refused to use photography skills to take pics of wifi modem/Router as that would disconnect the chat line, using Hotspot as NBN connection doesn't work(The MAIN PROBLEM)!!! 6. Agent runs into bottleneck on system, can't offer any assistance without photos............