NBN

NBN Outage Report in Shoalhaven Heads, Shoalhaven Shire, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Shoalhaven Heads, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Shoalhaven Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Shoalhaven Heads, Shoalhaven Shire, State of New South Wales 02/20/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near Shoalhaven Heads, State of New South Wales

Latest outage, problems and issue reports in Shoalhaven Heads and nearby locations:

  • IanGolledge1 Ian Golledge (@IanGolledge1) reported from Currarong, State of New South Wales

    @cathywilcox1 ******* I am shocked - but but .... values ? I couldn’t give an NBN !!!

  • thomas2020 thomas milazzo (@thomas2020) reported from Myramount, State of New South Wales

    @Telstra is the NBN network down in Gerroa NSW? I get no signal

  • an_untamed 💧AnUntamedAustralian #FreePress (@an_untamed) reported from Nowra, State of New South Wales

    It should be investigated and people charged. I have a Vietnamese friend on a work visa who worked for a telecommunications company and now NBN. He often works from 7am to 9pm and in his first job he climbed those towers, often works weekends but never gets paid overtime!

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • sid_verma Sid Verma (@sid_verma) reported

    @Telstra 3 x 45 min calls with Tech Support …. I get told my NBN is still being commissioned. I’ve had nbn for 3 weeks. I’ve moved from Bigpond broadband to NBN (it’s a different modem). Switch from a coax cable to a telephone like.

  • EmergencyBK Emergency&BushfireKits (@EmergencyBK) reported

    @MySkyMesh When m NBN is down I don’t have bandwidth or any internet to open this page, so your directions to tell me to check a page that requires internet, when I have no internet either means you are incompetent, ignorant or cruel.. Don’t know which is worse.

  • steelermac6 Billy Mc (@steelermac6) reported

    @Optus our nbn is not working...AGAIN!!.. due to the rain...good job Optus..

  • Suzie98585465 Suzie (@Suzie98585465) reported

    @telstra I have had my NBN disconnected due to orders section not checking that I had already joined NBN for my business. 5 days and all I get is #sorry. No reconnection in sight. In huge debt due to @telstra negligence. Complaints team don’t care or call back. Please help

  • genericitis genericitis (@genericitis) reported

    @marcuskelson If the modem was failing it wouldn't be intermittent so this suggests it's more likely the signal from outside (telstra/nbn issue), in which case it's a matter of waiting for them to pull their fingers out.

  • joneaves Jon Eaves (@joneaves) reported

    Nice work @NBN_Australia - you've contacted me again to change my booking, and when your service operator continued to speak over me, and I told them to stop, they hung up on me. What is wrong with your company? Seriously.

  • Brycexxx sephx (@Brycexxx) reported

    @DodoAustralia yo why is my nbn down the network status say “Werribee” but I’m in Ballarat been down since 7am this morning missed a whole day of work because of it! 🤦🏼🤦🏼🤦🏼

  • marcuskelson marcus kelson (@marcuskelson) reported

    my internet has borked thanks for all your suggestions, Telstra has put in an interim thingy until an NBN technician can come tomorrow, because after at the diagnostics it was not actually a Telstra issue at all but the woman who helped me god bless her she was wonderful.

  • BspeaksLm Ban live export 🐑🐐🐎🐃🐝 (@BspeaksLm) reported

    @thetopjob @JohnMag63102273 90 minutes from Melb. No NBN..crap mobile

  • AmpolLeeds Melb City - A League Champions 🏆🏆🏆 (@AmpolLeeds) reported

    @exploding_girl UGH. My Wi-Fi is down again. Sorry about that. This new place of mine is in the sticks and we don't have NBN there yet. Hope u got the shoes I sent u. I am sure u would have liked them.