NBN

NBN Outage Report in Shoalhaven Heads, Shoalhaven Shire, State of New South Wales

Problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Shoalhaven Heads, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Shoalhaven Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Shoalhaven Heads, Shoalhaven Shire, State of New South Wales 12/02/2025 19:30

December 02: Problems at NBN

NBN is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Shoalhaven Heads, State of New South Wales

Latest outage, problems and issue reports in Shoalhaven Heads and nearby locations:

  • an_untamed 💧AnUntamedAustralian #FreePress (@an_untamed) reported from Nowra, State of New South Wales

    It should be investigated and people charged. I have a Vietnamese friend on a work visa who worked for a telecommunications company and now NBN. He often works from 7am to 9pm and in his first job he climbed those towers, often works weekends but never gets paid overtime!

  • thomas2020 thomas milazzo (@thomas2020) reported from Myramount, State of New South Wales

    @Telstra is the NBN network down in Gerroa NSW? I get no signal

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • dairakku Dairakku (@dairakku) reported

    @AlexJentalFly Oh to be on 300mbps... In my experience, in the city, it's been no more than 100mbps down. We were going to have a fibre everywhere scheme called the NBN, but it got dumbed down and/or delayed. Australian internet is bad.

  • nakedgardiner Kathy Gardiner (@nakedgardiner) reported

    @NBN_Australia customer service experience is poor 👎 Worst decision ever to move to #nbn @NBN_Australia’s mission is to lift Australia’s digital capability... the reality is an epic fail.

  • dlutzy David Lutz (@dlutzy) reported

    The Internet was designed to survive a nuclear war. But not on the weekend. 4 days after some builders cut the cable in our street, finally this morning the @NBN_Australia sent some subcontractors to fix it.

  • 2020fp Richie Parsons (@2020fp) reported

    @NBN_Australia I have had the matter sorted out now after wasting my time & resources going around in circles with my ISP & you. Your level of care service standards & accountability are woeful. You wouldn’t commit to time & then instal was butchered and then no accountability at your end

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @JedTheBuzzard23 Hey Jed, an unplanned incident means something other than scheduled maintenance is currently affecting your service. For example, a third party may have accidentally damaged underground cables or other nbn assets. 1/2

  • BaysNet Jon Bays (@BaysNet) reported from Sydney, State of New South Wales

    @Telstra 2087 The old cable network is fine ask NBN what black hole they are dropping me into. 4 hours yesterday today again can't pay for such an unreliable service.

  • APrez10 Aaron Preston (@APrez10) reported

    @BelongAU I have been attempting to contact Belong for 10 weeks through all manner of avenues with no response as my NBN service is continually not working could you please provide a phone number I can call to actually get onto someone tomorrow morning. Thank you.

  • JAYSEE423 Joe Carli (@JAYSEE423) reported

    @BlackDouglas Several years ago we had horrendous bills w/extra data costs from Telstra and we had enough "plans" you could paper the walls with!...even now recently, the service was so bad that we couldn't even get on...service to the regions is so terrible...bloody LNP **** NBN.

  • allrite allrite (@allrite) reported

    No prior notification of Telstra NBN outage Check status, scheduled, complete at 1.30pm Check status again, confirmed outage, to be restored 6pm tomorrow.... 4G backup 1/4 download speed, 1/30 upload of NBN.... 😡

  • NativeMLT Spamboiii | Abixajjj (@NativeMLT) reported

    @GearSeekers What NBN Plans do you use for your home/office use? As one of the many things letting me down to move to AUS are the very poor speeds :(