NBN

NBN Outage Report in Shoalhaven Heads, Shoalhaven Shire, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Shoalhaven Heads, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Shoalhaven Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Shoalhaven Heads, Shoalhaven Shire, State of New South Wales 02/04/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Shoalhaven Heads, State of New South Wales

Latest outage, problems and issue reports in Shoalhaven Heads and nearby locations:

  • thomas2020 thomas milazzo (@thomas2020) reported from Myramount, State of New South Wales

    @Telstra is the NBN network down in Gerroa NSW? I get no signal

  • an_untamed 💧AnUntamedAustralian #FreePress (@an_untamed) reported from Nowra, State of New South Wales

    It should be investigated and people charged. I have a Vietnamese friend on a work visa who worked for a telecommunications company and now NBN. He often works from 7am to 9pm and in his first job he climbed those towers, often works weekends but never gets paid overtime!

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • IMHO_oz IMHO_Oz (@IMHO_oz) reported

    Beware when looking for an NBN ISP @beourmate has just changed their network partner who was probably the lowest tenderer. They are in a mess. Support has gone from BAD to almost non existent!!

  • CaptDaags Capt Daags (@CaptDaags) reported

    We are once again in the Telstra NBN merry go round. Watching pings fail directly connected to NTD and apparently there is no fault !!!.

  • Kherzii EXO Kherzii (@Kherzii) reported

    Welp, NBN has ****** up with the lines so I idk how long it'll be til I actually have internet as they haven't given an ETA on when the fix actually happens. All I know for now is that I'm indefinitely without net until then lmfao. F

  • youngieby4 Paul & Katie Young (@youngieby4) reported

    @em_pty_7 @Telstra Unfortunately our problem is not fixed. It seems phone line has now dropped out as green light is no longer on display. This is after an nbn co technician came this morning. Please let us know how this will be rectified and when

  • RHIIINOO_TV rhiiinoo (@RHIIINOO_TV) reported

    So I did the swap to @Aussie_BB and its been dropping out and speed are terrible is anyone else having issues with them? I'm paying for 110 down and 40 up I did 5 speed tests 3 outta the 5 were 90 down 16 up and the other 2 were 106 down and 29 up.. its hard-wired and fttp #nbn

  • IloveNCIS_7 Selina (@IloveNCIS_7) reported

    @Optus Is there an update to the NBN outage at 3029 as per your website?

  • YeetGodObama 🐙🪶Ya Boi Gordon🪶🐙 (@YeetGodObama) reported

    @NBN_Australia FIX YOUR ******* WIFI

  • BelongAU Belong (@BelongAU) reported

    @gocatgo1 Hi Catrina, nbn connections may need a reset every week or two, to help prevent latency issues. To do this yourself, just grab a pen or paperclip and hold in the recessed reset button on the back of the nbn box. Feel free to jump into our DM and we'll run you through it -Rhys

  • sxsy Chetan (@sxsy) reported

    @Telstra Want to help a small business from going bust because of your faulty NBN service, so far in the last 2 days all we have got is run around from your call centres. Need you to show compassion and customer care to restore their NBN service. As without this bus can't work

  • MrWigglyAU MrWigglyAU (@MrWigglyAU) reported

    @Aussie_BB I found that out. Doesn't help me at 12.45am when my internet dies, with no sign of an outage and the nbn box is showing red