NBN

NBN Outage Report in Shoalhaven Heads, Shoalhaven Shire, State of New South Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Shoalhaven Heads, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Shoalhaven Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Shoalhaven Heads, Shoalhaven Shire, State of New South Wales 01/23/2026 15:30

January 23: Problems at NBN

NBN is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Shoalhaven Heads, State of New South Wales

Latest outage, problems and issue reports in Shoalhaven Heads and nearby locations:

  • an_untamed 💧AnUntamedAustralian #FreePress (@an_untamed) reported from Nowra, State of New South Wales

    It should be investigated and people charged. I have a Vietnamese friend on a work visa who worked for a telecommunications company and now NBN. He often works from 7am to 9pm and in his first job he climbed those towers, often works weekends but never gets paid overtime!

  • thomas2020 thomas milazzo (@thomas2020) reported from Myramount, State of New South Wales

    @Telstra is the NBN network down in Gerroa NSW? I get no signal

  • IanGolledge1 Ian Golledge (@IanGolledge1) reported from Currarong, State of New South Wales

    @cathywilcox1 ******* I am shocked - but but .... values ? I couldn’t give an NBN !!!

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • red_eyed_goat Ash Rogers (@red_eyed_goat) reported

    @StreetRuffian75 @Telstra We have an IQ4 box so it all runs as normal through that. Can still record, download from the library etc. Its legit Foxtel lol. NBN has gone down twice in the 4 or so months we’ve had it due to storms but that’s an existing infrastructure issue rather than a Foxtel one

  • Strasser0088 Strasser 🇦🇺🇦🇺 (@Strasser0088) reported

    @Telstra Can you have someone call me asap as I want to setup a new NBN service. I have called 3 times and the sales nbn line keeps hanging up on me.. I'm trying to give you over $100 a month it shouldn't be this hard.

  • PleaseN25333005 Please Note (@PleaseN25333005) reported

    @NBN_Australia @VodafoneAU I’ve just moved, signed up for NBN with Vodafone, but the previous tenant has taken the power cable for the NBN box. How do I get a replacement? I ordered one on Amazon, the connection was too small, Vodafone customer service has been unwilling to help

  • iajanus I could go a beer actually (@iajanus) reported

    @james00000001 So it's exactly like the NBN where literally everyone in the IT industry knew how much of a garbage fire changing to FTTN would be?

  • arts_tart KatherineLyallWatson (@arts_tart) reported

    @Telstra fail. Switched to Telstra cable in Sept 2019 - written confirmation there was no contract & could leave anytime. Now moving to NBN and I have to pay for broken contract. WTF? 9 hours trying to resolve in My Telstra app & got nowhere. @andy_penn

  • rutjumper Hamish Kibblewhite (@rutjumper) reported

    @jonkudelka We will roll out the Crap Vaccine at the speed that is required. Which is the speed we will tell you that you need to get it. (Just trying to remember the phraseology that was used to justify the crap version of the NBN that the LNP inflicted on Oz)

  • carlyfindlay Carly Findlay OAM (@carlyfindlay) reported

    I switched to @Aussie_BB in Aug! They have been so great with service, price and communication. In July I tried to cancel my Optus ADSL - but they couldn’t find my account I’d had for years & told me NBN probably cancelled it. They didn’t. I paid four months auto direct debit.

  • bittenbydesign Bitten By Design (@bittenbydesign) reported

    @JeffC42 @BethanyinCBR Yes, but now Scotty has announced they will ‘fix’ the NBN (by using the original plan. The announcement came strangely just a fortnight before Murdoch launched his online streaming service called Binge. Libs pandering to Murdoch again? No of course not, totally coincidental!

  • Red_Dwarf Rosie S (@Red_Dwarf) reported

    @Telstra - the NBN keeps dropping out, and I can't get any work done. I reported this two days ago, and still no one has contacted me. Now trying to get through to phone support but have been on hold for over 30 min. Hope you're not billing me for this mobile call!

  • ajft crash-in-dirt-later (@ajft) reported

    @Internode ...and gone again for a 5 minute outage, suspiciously close to 12noon that makes me suspect someone reset something... #NBN coworkers from Mulgrave to Malvern also having NBN flakiness today :(