NBN

NBN Outage Report in Shoalhaven Heads, Shoalhaven Shire, State of New South Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Shoalhaven Heads, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Shoalhaven Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Shoalhaven Heads, Shoalhaven Shire, State of New South Wales 11/26/2025 06:25

November 26: Problems at NBN

NBN is having issues since 05:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Shoalhaven Heads, State of New South Wales

Latest outage, problems and issue reports in Shoalhaven Heads and nearby locations:

  • an_untamed 💧AnUntamedAustralian #FreePress (@an_untamed) reported from Nowra, State of New South Wales

    It should be investigated and people charged. I have a Vietnamese friend on a work visa who worked for a telecommunications company and now NBN. He often works from 7am to 9pm and in his first job he climbed those towers, often works weekends but never gets paid overtime!

  • thomas2020 thomas milazzo (@thomas2020) reported from Myramount, State of New South Wales

    @Telstra is the NBN network down in Gerroa NSW? I get no signal

  • diabolis_ Diabolis (@diabolis_) reported from Tapitallee, State of New South Wales

    Hey @TPG_Telecom @tpg having major issues accessing internet at postcode 2540. Can’t contact you through app either. Please assist as can’t do anything right now. #tpg #tpgdown #nbn

  • IanGolledge1 Ian Golledge (@IanGolledge1) reported from Currarong, State of New South Wales

    @cathywilcox1 ******* I am shocked - but but .... values ? I couldn’t give an NBN !!!

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkBrooksDodd Mark Dodd (@MarkBrooksDodd) reported

    And this complaint isn't even about the complete disaster that was the @NBN_Australia roll-out at my parent's place. It's so dull, boring, time-consuming and everyone knows that NBN sucks - so I won't bother. No, the central issue I want to look at the humble email account.

  • raisonthedead kel in a handbasket (@raisonthedead) reported

    Wtf @Telstra making a bed bound disabled person wait THREE MONTHS for a landline and NBN connection when my medical appointments are all online and we regularly lose power in this village so mobiles are unreliable. Seriously dangerous.

  • DodoAustralia Dodo (@DodoAustralia) reported

    @Daniel51295135 We suggest power cycling your hardware if you’re not back online, Daniel. Turn off your modem, nbn™ connection box and any connected device for 10 seconds. Turn your equipment back on again. Allow up to up 10 minutes for your hardware to reconnect to the network. - Gwen

  • hilly_syd gjayh (@hilly_syd) reported

    To anyone thinking of moving your NBN service or signing up to NBN, be careful. We have just moved to a HFC NBN area, had @Telstra ‘move’ our service. @NBN_Australia have no connection boxes, so 2 month wait!! This is what holds Aust back. Disappointed? You bet. #NBN #Telstra

  • admiral_revan Admiral Revan (@admiral_revan) reported

    @TheLawAU @NBN_Australia That really sucks mate, well I would probably get in touch with an Ombudsman however I have good relations with a friend of mine Luke Howath from the Australia Government and he is my local representative. I'll message you his email address and his team will assist you brother o7

  • applejee_ tim drake lovebot 🦆💞 (@applejee_) reported

    @rawkinrobins not too much, honestly! with the NBN bad service is rarer than before and luckily my data plan is pretty good hehe. im lucky to live in the suburbs, not rural 😫

  • TandonSnigdha Snigdha Tandon (@TandonSnigdha) reported

    @BelongAU - My new NBN box is not working for the last 2 days and no one from your team who has responded to my service request. case ID: 03450414. Please contact urgently as it is impacting my work.

  • Optus Optus (@Optus) reported

    @samotonin We’re aware of an issue impacting NBN services for some of our NSW customers, fault ref: 23516156. Our tech teams are investigating and working to restore services as quickly as possible. We apologise for any inconvenience caused during this time. Kristy (1/2)

  • kr0swell ً (@kr0swell) reported

    @NBN_Australia It’s kind of hard to raise a hardware fault issues when overseas call centres conclude that your internet/nbn is working fine when they’re only testing for internet connectivity. You should tell @Telstra to employ humans rather than script readers.

  • philofficer29 Phillip (@philofficer29) reported

    @Senator_Patrick @cpyne @navalgroup There having trouble because it's never going to happen. It was BS when it was claimed. The object was to get a ridiculous proposition over the line. Will go down with Lib stuff ups like the NBN, the car industry, ect.