NBN

NBN Outage Report in Shoalhaven Heads, Shoalhaven Shire, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Shoalhaven Heads, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Shoalhaven Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Shoalhaven Heads, Shoalhaven Shire, State of New South Wales 12/11/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Shoalhaven Heads, State of New South Wales

Latest outage, problems and issue reports in Shoalhaven Heads and nearby locations:

  • thomas2020 thomas milazzo (@thomas2020) reported from Myramount, State of New South Wales

    @Telstra is the NBN network down in Gerroa NSW? I get no signal

  • an_untamed 💧AnUntamedAustralian #FreePress (@an_untamed) reported from Nowra, State of New South Wales

    It should be investigated and people charged. I have a Vietnamese friend on a work visa who worked for a telecommunications company and now NBN. He often works from 7am to 9pm and in his first job he climbed those towers, often works weekends but never gets paid overtime!

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • TheFusedHybrid FusedHybrid (@TheFusedHybrid) reported

    @NBN_Australia NBN is a literal joke, I gotta call telstra report a fault, then they gotta confirm its a NBN issue then THEY gotta contact NBN cause apparently I cannot, to then only have NBN do some test on their end and say everything is fine when im dcing EVERY NIGHT !!!

  • SchoonerLita 💧Rodent. #FreeJulianAssange @Rodent@aus.social (@SchoonerLita) reported

    @lesstenny @AustralianLabor Like dealing with murdoch, Albo won't do it. Abbott and Turner need to go for what they did to our #NBN too. Sick and tired of this protected species ****.

  • CasperDRW CasperWilliams (@CasperDRW) reported

    @TPG_Telecom So since your planned maintenance on tuesday 17th my internet has been down for over 24 hrs well past your planned maintenance today. I've reset my router and NBN 3 times already in the past 30 mins

  • Amarillo1942237 Amarillo (@Amarillo1942237) reported

    @_bin_chicken @markhumphries If you lump the cost of connecting to the existing NBN service onto the property owner, it will be passed on anyway, and the tenant will not have their choice of provider. Often this is bundled with mobiles, etc.

  • clirim16 cm16 (@clirim16) reported

    @BelongAU I’m a customer with you guys and am having big problems with my nbn connection

  • Brucesm18536877 Bruce smith (@Brucesm18536877) reported

    @NBN_Australia Wait till Starlink becomes affordable and you won't exist anymore. Starlink came in because Aus has one of the worst speeds of internet provided by you. Embarrassing I get 5mbps down on FTTN. How much useless can you be??

  • why4inhell Christopher Jarman (@why4inhell) reported

    @Optus I can’t tell if someone again is adding to my account as Optus let my dead father of 20 years add an nbn service. Pretty amazing for a cremated person to do that.

  • NitinGu67644653 Nitin Gupta (@NitinGu67644653) reported

    @Telstra after months of struggle finally Telstra replaced NBN modem. Telstra deleted all chat history from Telstra app. Telstra tried to make unautorised transections on my card. List is too long. The worst support possible. Please stay away from Telstra if you can.

  • yaleman43381258 James Hodgkinson (@yaleman43381258) reported

    @NBN_Australia I’d like to, but the FTTN here is a joke. Don’t bother asking for details, your infrastructure is bad and you refuse to acknowledge it.

  • OlBuds Lower Middle Bogan (@OlBuds) reported

    @jenpryor1 One thing I did was to ditch the NBN router that Optus supplied when we switched to the NBN, it was a Sagemcon router and they're a piece of junk. So that could be part of your problem, if you know anyone fairly tech savvy it's a simple matter to replace it with something better.