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NBN

NBN Outage Report in Shoalhaven Heads, Shoalhaven Shire, New South Wales

Why is my NBN service not working?

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If you are having issues, please submit a report below.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Shoalhaven Heads, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Shoalhaven Heads, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Shoalhaven Heads, New South Wales

Latest outage, problems and issue reports in Shoalhaven Heads and nearby locations:

  • thomas2020
    thomas milazzo (@thomas2020) reported from Myramount, New South Wales

    @Telstra is the NBN network down in Gerroa NSW? I get no signal

  • an_untamed
    💧AnUntamedAustralian #FreePress (@an_untamed) reported from Nowra, New South Wales

    It should be investigated and people charged. I have a Vietnamese friend on a work visa who worked for a telecommunications company and now NBN. He often works from 7am to 9pm and in his first job he climbed those towers, often works weekends but never gets paid overtime!

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus
    Optus (@Optus) reported

    @AnnaRiots Hi there, so sorry to hear about the trouble you're having with that NBN service. Certainly don't want to be doing house chores on a Friday arvo! I've just replied to your DM following up, we'll see what's going on with this for you. Rob

  • scott_thewspot
    Scott (@scott_thewspot) reported

    Ordered new NBN service and it has been connected and activated so quickly that the the ISP is still reporting the "Expected Activation Date" or "Technician Appointment time" as "To be Advised"

  • Betypop33
    Bea (@Betypop33) reported

    @TPG_Telecom @NBN_Australia is there an issue around north sydney?? This whole week I haven't had internet from 8pm🤔🤔🙄

  • RainMorgan33
    Rain Morgan. ❤️ HObart March 28-31!! (@RainMorgan33) reported

    @HarperReynoldsX I’m with ‘lets be mates’ and never dropped out! And yes NBN

  • DirtTracker4
    Dirt Tracker (@DirtTracker4) reported

    @Barbara97144258 I live in Melb CBD and refused to connect to NBN because it's so crap, another government disaster. Go get yourself a Netgear LB2120 4G modem, and a Telstra 4G data only sim, problem solved. That's what I've got. And it's portable. I'm faster off 4G than my neighbours NBN.

  • sebe
    sebe (@sebe) reported

    @TPG_Telecom @Betypop33 I've reported it to my isp and they have lodged a fault with NBN. I put my street address into the telstra outage page and it now say there is a service interruption. I think its been down for an hour now, 11.13PM. Hope they fix it by tomorrow morning.

  • BuklbooJohn
    One Of The Silent Majority. 🇦🇺. (@BuklbooJohn) reported

    Just beware if ur changing ur landline over to NBN, BEWARE YOU WILL LOSE YOUR TELSTRA MESSAGBANK ,my neighbour has gone through hell trying to get it restored..tech who changed it 2 NBN didn't ask if she still wanted message service. Didn't do his job TELSTRA..help her please..

  • Dani91_xo
    Dani (@Dani91_xo) reported

    @HarperReynoldsX Currently with Telstra haven't had any issues at all with NBN but i am also very close to the hub so that could be why my experience has been good

  • ALBACapMgmt
    🅰️LB🅰️ "Contango" Capital 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇦🇺 (@ALBACapMgmt) reported

    @henry_cleaver I got 100 from cable with a speed upgrade. Went down to 60 with NBN. 5g is lightning but the data packages are exy

  • zampaa69
    Brian To'o Enthusiast (@zampaa69) reported

    @NBN_Australia fix ur **** Nobody wants internet bouncing between 0.5 and 50mbps