NBN

NBN Outage Report in Shoalhaven Heads, Shoalhaven Shire, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Shoalhaven Heads, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Shoalhaven Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Shoalhaven Heads, Shoalhaven Shire, State of New South Wales 11/23/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near Shoalhaven Heads, State of New South Wales

Latest outage, problems and issue reports in Shoalhaven Heads and nearby locations:

  • an_untamed 💧AnUntamedAustralian #FreePress (@an_untamed) reported from Nowra, State of New South Wales

    It should be investigated and people charged. I have a Vietnamese friend on a work visa who worked for a telecommunications company and now NBN. He often works from 7am to 9pm and in his first job he climbed those towers, often works weekends but never gets paid overtime!

  • diabolis_ Diabolis (@diabolis_) reported from Tapitallee, State of New South Wales

    Hey @TPG_Telecom @tpg having major issues accessing internet at postcode 2540. Can’t contact you through app either. Please assist as can’t do anything right now. #tpg #tpgdown #nbn

  • thomas2020 thomas milazzo (@thomas2020) reported from Myramount, State of New South Wales

    @Telstra is the NBN network down in Gerroa NSW? I get no signal

  • IanGolledge1 Ian Golledge (@IanGolledge1) reported from Currarong, State of New South Wales

    @cathywilcox1 ******* I am shocked - but but .... values ? I couldn’t give an NBN !!!

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • HumanTestSample John Alexander (aka. Crash Test Dummy) (@HumanTestSample) reported

    @charleyb2355 @markhumphries Not the case. We moved into a new rental property in Vic and faced the same situation. I pursued it out of principle, but it turns out the tenant is responsible. Apparently NBN is not an essential service, even though it replaces land line phones, which is.

  • AndrewCampey Andrew Campey 🌱 (@AndrewCampey) reported

    @markhumphries If I upgrade the NBN to my house they need to do work on the street. It would be a benefit to several of my neighbours. I would have to pay thousands to do the work. They could then upgrade for free. 🙄 The NBN is a bit **** if I'm honest

  • jeremydein Stringyy (@jeremydein) reported

    @leeiberry98 @NBN_Australia Lee, have a look into Quality of Service settings on your router (probably labelled as QoS). Allows you to control how much bandwidth a device or type of internet traffic can have.

  • dbmgreen David (@dbmgreen) reported

    @BeeMo16 @markhumphries @markhumphries Mark, just enforce your rights and ask for a phone service to be supplied. Obviously nowadays that requires an NBN connection. Once supplied, you can convert to DataConnection no fee.

  • stevetenhave Steve ten Have (@stevetenhave) reported

    @markhumphries The NBN is like an onion that has been sitting on your counter too long. You peel it and it looks great, then you cut it open and notice that the inside has started growing out and the whole damn thing is useless and needs to be binned. **** our government for screwing it up.

  • itstoneee Tone Deff (@itstoneee) reported

    Does anyone else pay for @optus NBN and @OptusSport and get kicked off every 3 minutes you are trying to watch EPL. Then everytime you refresh you have to watch those god awful Ashley Martin hair growth ads over and over again?

  • jonfrancisjones Lord Jon (@jonfrancisjones) reported

    @NBN_Australia Do you really think I haven't done this already? Things that don't help my connection: 1. FTTN terminates at the node, which is 1.4km from my house. 2. Copper wire from the node to the home is over 20 years old. 3. There are no firm plans to upgrade the connection to my house.

  • GreenScreen3r Green Screen of Doom (@GreenScreen3r) reported

    @Daisy1158 @markhumphries @Matlock47825386 This issue refers to the one-off physical NBN connection to the house. Once connected, then the owner and subsequent renters get to use it...why should a single renter pay for the connection?

  • Blue_Pie_Ninja Nathan (@Blue_Pie_Ninja) reported

    @Ozesurfer @markhumphries @FiennesIs If you do take it the black box NBN gives you, it won't work wherever you end up. Although I'd recommend taking it anyway, **** paying $300 to set up the landlords internet connection.

  • sg1_dad Sven (@sg1_dad) reported

    @markhumphries This cost should be shared between the owner and the tenant. Adding value to their asset. That’s the issue with NBN can’t uninstall. Some providers are giving free installation if you start with them for 12 months. Mine did.