NBN Outage in Alstonville, Ballina, State of New South Wales

Yay, NBN issues. Two neighbours (with different RSPs) also having issues. Nearly 3 hours after the outage started, @NBN_Australia still don't know about it (or haven't acknowledged it in their outages listing)

“The staggering sum was highlighted by the nation’s peak body for phone and internet users on Wednesday, in a response to the consumer watchdog’s NBN Wholesale Service Standards Inquiry draft decision.”

“By next year, the NBN Co has promised to have 8.1 million homes and businesses using the service, with a further 11.7 million ready to connect. However, experts have warned the NBN’s speed and reliability issues will only worsen as more households and businesses connect.”

“However, Internet Australia chair Paul Brooks slammed the report as “self-serving” & “disingenuous”. “Clearly [the NBN Co] have an image problem they’re trying to repair, and that image problem is justified,” Dr Brooks said. Speedtest ranks Australia 61st for broadband speed”

“Mr Mullen claimed that the NBN’s high wholesale pricing would force resellers to “withdraw or go broke”, with consumers ultimately losing out. “The downside of this in turn will be fewer service providers and ultimately higher broadband prices to the consumer,” Mr Mullen said.”

“Labor had spent around $6.5 billion on the NBN when the Coalition took power in 2013, with the government since splashing more than $44 billion of taxpayer funds to create what experts have described as an “obsolete” and “third-world” broadband network.” Arrogant f**king lnp.

@abc730 @geoff__thompson The premise of this article is flawed. Netflix was already in popular use in Australia when the Coalition made the decision to cripple the NBN and everyone was saying at the time that streaming TV would become the dominant platform. ABC's own iView service was launched in 2008.

I've had two scam calls tonight from different Indian guys with English sounding names that they can barely pronounce, claiming to be from NBN. NBN sure has strange inter dept greetings because as soon as I tell them that I am from NBN too,they tell me to get fvcked & hang up😬

@phocks the nbn guys who came to my house to fix the cable had to ask which access point was mine, cus it wasn't default. they did not expect it to be 'house of bad dreams'.

Are you going to upgrade my internet or not, random phone caller from a noisy indian office purporting to be from "The NBN" even though @NBN_Australia doesn't *do* specific customer support and you go through your ISP?

@LaLegale @IxatDnats @AlboMP Rud gillard gave us the NDIS NBN Gonski RC into institutionalized child abuse raised the tax threshold for low incomes and more, some ppl are just never happy.

@Telstra Thanks for supporting @NBN_Australia to move my NBN line without my permission, and delete my business internet service. This was NOT requested, and has destroyed my business for the last 3 days. And 2 hours on the phone to @Telstra each day has resolved NOTHING.

@iiNet So everyone can read this, basically IINet have blamed me for not having a better NBN plan rather than address their unprofessionalism. They tried to upsell me a new, more expensive NBN plan rather than actually address my issue.

@iiNet @NBN_Australia called your helpline yesterday as my internet went down. I booked a tech for this morning who did not show. I needed this broadband fixed so I could send documents to a client. Called back and was told I had to book another appt for tomorrow.

@NBN_Australia Yes, it's very slow and you refuse to do anything about or even respond to my written complaints. I've now had to write to a Minister. Ps - please don't tell me to contact my ISP or go through your list of checks. The problem is with your infrastructure.

Just spent 10 mins winding up an obvious scammer wanting to upgrade my NBN connection. So "Alex" from "NBN tech support (subcontinent division)" maybe next time you should call someone that actually has an NBN connection.

Daily phone calls gravely warning that my NBN Internet connection will be disconnected. I play along & say I'm ok with that. They hang up. Very rude.