NBN Outage Report in Kiama, State of New South Wales

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Problems in the last 24 hours in Kiama, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Kiama and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

1. 

   Internet (74%)

2. 

   Wi-fi (11%)

3. 

   Total Blackout (7%)

4. 

   E-mail (5%)

5. 

   TV (1%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near Kiama, State of New South Wales

Latest outage, problems and issue reports in Kiama and nearby locations:

• 💧Michael Lodge (@michael50lodge) reported 3 years ago from Wollongong, State of New South Wales

  @PeterCronau @MorpheusBeing Our 'world class' NBN is crap

• Mohammad Makki (@mohammad7175) reported 4 years ago from Wollongong, State of New South Wales

  @NBN_Australia Update: Thanks for sending someone to have a look. He tried to help but finally concluded that the most speed I can get here is 17mbps! because we are 1 km away from the node. I need to find an altenrantive for NBN. It should not be this low next to a main street. #nbndisaster

• Mohammad Makki (@mohammad7175) reported 4 years ago from Wollongong, State of New South Wales

  @NBN_Australia one genuine question: apparently because of the lockdown in Wollongong, NBN cannot send out a technician! I thought you are an essential service?! Also, the technician needs to check out the lines and wiring, etc. and they have no contact with a person. why can’t they work?

• thomas milazzo (@thomas2020) reported 5 years ago from Myramount, State of New South Wales

  @Telstra is the NBN network down in Gerroa NSW? I get no signal

• Trevor Long (@trevorlong) reported 5 years ago from Wollongong, State of New South Wales

  @seamus @brett_gibson @charlietech @wendy_harmer @robbie_buck @abcsydney The primary reason Nbn needed to add cvc capacity is because Australians - and click baiting journos at some publications - would simply say “nbn is stuffed” when they have issues, when in fact it’s the telcos that fail to provision bandwidth... anyway... good times

• Swen_fanfictwriter (@Laura_the_chef) reported 5 years ago from Wollongong, State of New South Wales

  It was an NBN problem, which means I can't fix it. I told her that but that wasn't a good enough excuse. Do now I am a fat lazy spoilt child all because i didn't drop everything to sort out all her problems. She then told my dad that and threatened to stop helping me financially

• Shane Szakacs (@Shane_Szakacs) reported 5 years ago from Wollongong, State of New South Wales

  Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

• Elicia Holland (@unicornstar17) reported 5 years ago from Wollongong, State of New South Wales

  No internet blame nbn Minions irate at puppy cause he didn’t come to a work party Due to wales having prick problems again last week i aint sending these minions into work next week as they will only spark up... and that aint good when @DavidWPollock1 is away.

• John Roach (@cambuslangtrain) reported 5 years ago from Wollongong, State of New South Wales

  @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

• Michelle Butterfield (@MischNarracott) reported 5 years ago from Wollongong, State of New South Wales

  @Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

• 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported 5 years ago from Kiama, State of New South Wales

  @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

• Stephen Jones MP (@StephenJonesMP) reported 6 years ago from Wollongong, State of New South Wales

  @choppers91 @RobOakeshott1 Hey Michael sorry for delay. Have asked my office to follow up on Monday. Rob, you’ve always been solid on NBN but simply not true that we are saying job done. We will inherit a mess. Don’t know the scale of it & won’t make reckless promise about time & cost to fix it.

• Ben (@iB3nji) reported 6 years ago from Wollongong, State of New South Wales

  @DrRimmer @guytaur @smh It’s disappointing the Libs stuffed the NBN up in the first place. It’s a complete and utter mess now. Will be difficult to fix now.

• Jacqueline Wales (@Jacqui_Wales) reported 6 years ago from Wollongong, State of New South Wales

  Three minutes to go in the #NRLDragonsManly game and @FOXNRL on @Foxtel Play is dropping out. A shitty feed, or is it the shitty @NBN_Australia. We may never know.

• Stephen Jones MP (@StephenJonesMP) reported 6 years ago from Wollongong, State of New South Wales

  @Gardevoir101 @AustralianLabor @MRowlandMP We’ve already announced our NBN Customer Service Guarantee. More to come.

• Ben (@iB3nji) reported 6 years ago from Wollongong, State of New South Wales

  @TonyAbbottMHR We could say the same thing about you and your previous government when it comes to the shit NBN you built. What a disaster.

• Bente 🇦🇺🇳🇴🇩🇰 (@Bente_Andersen1) reported 6 years ago from Wollongong, State of New South Wales

  Scott Morrison is trying to do what Turnball did with the NBN. Destroy the future and the environment by lying about the ESF. It has done nothing, it will never do anything except line their business cronies pockets.

• Alexandria Brangwin (@AlexBrangwin) reported 6 years ago from Wollongong, State of New South Wales

  @DoctorKarl Can't believe this was an election issue and everyone chose so poorly. @TurnbullMalcolm, @TonyAbbottMHR & @JoeHockey screwed Australian internet over for generations. #NBN #Fail

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• Pattern Rotator (@borisyeltzin) reported 3 hours ago

  Nope. Grok told me so. And in the worst case scenario traffic can be redirected from satellite to satellite to a ground based receiver outside of Australia. Does Starlink’s Traffic Use the NBN? Starlink, operated by SpaceX, provides satellite-based internet via a constellation of low-Earth orbit (LEO) satellites, delivering connectivity directly to user terminals (e.g., dishes) without relying on terrestrial broadband networks like the NBN for the core data transmission. Here’s the analysis: Technical Independence: Starlink’s service bypasses traditional ground-based infrastructure for the bulk of its data delivery. It uses its own network of satellites and ground stations (e.g., the Boorowa, NSW station) to connect users, meaning its traffic doesn’t route through NBN’s fiber, copper, or satellite (Sky Muster) networks. This is a key selling point—rural Australians like Grant Vowles in Tasmania switched from NBN to Starlink for speeds up to 200 Mbps, far exceeding Sky Muster’s 25-100 Mbps, precisely because it operates independently. Integration with Local Providers: However, partnerships like Telstra’s resale of Starlink services introduce nuances. Telstra Satellite Internet, powered by Starlink, includes a Smart Modem with a Wi-Fi home phone line, suggesting some integration with local networks for ancillary services (e.g., voice over Wi-Fi). Yet, the primary internet traffic—data downloads and uploads—still relies on Starlink’s satellite link, not NBN infrastructure. The requirement for a Starlink Ethernet Adaptor to connect to Telstra’s modem further indicates a separate data path, not a handover to NBN. Critical View: The establishment narrative often frames Starlink as a direct competitor “bleeding” NBN customers (e.g., 200,000 users by 2025), implying a clean break. But the lack of transparency about backhaul (e.g., how ground stations connect to global internet) leaves room for doubt—some data might indirectly touch NBN or other Australian networks at peering points. Still, no evidence suggests Starlink’s core traffic depends on NBN, making the answer largely no.

• Travis (He/Him) (@TravGee1980) reported yesterday

  @McB72706194 I had FTTP NBN which had been with them for months and when it stopped working they told me NBN wasn't available at my address & the box must've been installed but not connected to the network. The apartment had been there for 11 years at the time

• NickSharples90🇦🇺 (@nicksharples90) reported yesterday

  nbn router shat it self now i need a new one the **** thing is they are not ******* cheap to replace well there goes my ethereum money

• Sally can't wander right now (@WanderingSally) reported yesterday

  @ArsenBalls I get heaps of data I never use on my phone. I tried to just use that instead of paying for NBN to stream but it was impossible.

• Mishta Wolf (@mrWabbit44) reported yesterday

  My dish is installed in a terrible location. With A dense canopy of trees above it. I'm amazed it works at all. It does have brief interruptions but i still get solid speeds. Still far superior to the NBN satellite service my folks use next door. (I'm in Australia) That seems like dial-up compared to the Starlink. I'll mount the dish in a good location eventually... My only gripe is the price.

• Mishta Wolf (@mrWabbit44) reported yesterday

  @dogeofficialceo I just got Starlink installed. I live next door to my parents and they still use the NBN satellite broadband (in Australia) and it is so painfully slow that i usually give up half way through doing nearly anything. Yep.

• Old Sapper (@OldSapper94713) reported 2 days ago

  @gigabasedd Change to StarLink, Elon Musk's global online service. I know I sound like an advert, but his system bypasses the local NBN or ISP and has a satellite phone service.

• David Ward (@David_J_Ward) reported 2 days ago

  @AlboMP Why waste your time and taxpayers money pretending to protect kids?. The government monopoly NBN internet service is constantly down. No warnings, no apologies, no refunds for the service not delivered. It’s a disgrace and sums up your useless government perfectly.

• David Ward (@David_J_Ward) reported 2 days ago

  The NBN has been offline multiple times in recent weeks. We no longer are advised when it is down. Then NBN websites often, as now, deny it is down. What has changed to this very expensive government monopoly?

• Jim Pine (@JimPine8) reported 2 days ago

  @ZappedAU You can do a 250 x 100 or 500 x 200 on BASE NBN plans or 250 x 250 or 500 x 500 on NBN Enterprise but costly. The biggest problem we have is that WW servers are filling up with stuff that might get very few views this actually costs us more money for paid Google of MSFT plans.