NBN

NBN Outage Report in Kiama, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Kiama, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Kiama and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Kiama, State of New South Wales 12/17/2025 19:30

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Kiama, State of New South Wales

Latest outage, problems and issue reports in Kiama and nearby locations:

  • MischNarracott Michelle Butterfield (@MischNarracott) reported from Wollongong, State of New South Wales

    @Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

  • StephenJonesMP Stephen Jones MP (@StephenJonesMP) reported from Wollongong, State of New South Wales

    @Gardevoir101 @AustralianLabor @MRowlandMP We’ve already announced our NBN Customer Service Guarantee. More to come.

  • AlexBrangwin Alexandria Brangwin (@AlexBrangwin) reported from Wollongong, State of New South Wales

    @DoctorKarl Can't believe this was an election issue and everyone chose so poorly. @TurnbullMalcolm, @TonyAbbottMHR & @JoeHockey screwed Australian internet over for generations. #NBN #Fail

  • StephenJonesMP Stephen Jones MP (@StephenJonesMP) reported from Wollongong, State of New South Wales

    @choppers91 @RobOakeshott1 Hey Michael sorry for delay. Have asked my office to follow up on Monday. Rob, you’ve always been solid on NBN but simply not true that we are saying job done. We will inherit a mess. Don’t know the scale of it & won’t make reckless promise about time & cost to fix it.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @DrRimmer @guytaur @smh It’s disappointing the Libs stuffed the NBN up in the first place. It’s a complete and utter mess now. Will be difficult to fix now.

  • unicornstar17 Elicia Holland (@unicornstar17) reported from Wollongong, State of New South Wales

    No internet blame nbn Minions irate at puppy cause he didn’t come to a work party Due to wales having prick problems again last week i aint sending these minions into work next week as they will only spark up... and that aint good when @DavidWPollock1 is away.

  • Bente_Andersen1 Bente 🇦🇺🇳🇴🇩🇰 (@Bente_Andersen1) reported from Wollongong, State of New South Wales

    Scott Morrison is trying to do what Turnball did with the NBN. Destroy the future and the environment by lying about the ESF. It has done nothing, it will never do anything except line their business cronies pockets.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • Laura_the_chef Swen_fanfictwriter (@Laura_the_chef) reported from Wollongong, State of New South Wales

    It was an NBN problem, which means I can't fix it. I told her that but that wasn't a good enough excuse. Do now I am a fat lazy spoilt child all because i didn't drop everything to sort out all her problems. She then told my dad that and threatened to stop helping me financially

  • Shane_Szakacs Shane Szakacs (@Shane_Szakacs) reported from Wollongong, State of New South Wales

    Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @TonyAbbottMHR We could say the same thing about you and your previous government when it comes to the shit NBN you built. What a disaster.

  • Jacqui_Wales Jacqueline Wales (@Jacqui_Wales) reported from Wollongong, State of New South Wales

    Three minutes to go in the #NRLDragonsManly game and @FOXNRL on @Foxtel Play is dropping out. A shitty feed, or is it the shitty @NBN_Australia. We may never know.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @SumiWumi Sorry Sumi, it looks like NBN is investigating an issue in the area. We hope the service is back online soon. Do you have access to Optus 4G backup modem? Meg

  • MitchPommers Chief Problem Solver Mitch (@MitchPommers) reported

    Again it's at least the entire street dropping offline at once and the NBN Outages site doesn't have it listed as "there may be a problem"

  • slakj3s73r Morgan Hughes (@slakj3s73r) reported

    @Dave_Matteo @NBN_Australia What kind of router ? Could actually be a NAT issue

  • rescuehorseniah Silvia Russo (@rescuehorseniah) reported

    Hi @Telstra is there an internet/NBN outage on the western port side of the Mornington peninsula? Internet is down not sure whether it’s my fault or not

  • dontcallmekatie Kate Giles (@dontcallmekatie) reported

    @redbigot @Optus I need to do the research again. When I bought this place Telstra owned the only connection so I was forced to go with them. But it seems like a monumental NBN issue more than anything else, and changing provider won't fix that.

  • Deano631 Deano™ (@Deano631) reported

    @ggirling Agree, had appt on 2 June … even paid someone $100 to be at the home during the appt hours … a NO SHOW … NBN is full of rhetoric … try to blame the RSP, but it’s their people that are coming out for the appointments … disgusting service.

  • dontcallmekatie Kate Giles (@dontcallmekatie) reported

    So. Back to the old favourite. Wake up to NBN being down. On a weekend that means no tech service. And my provider saying there's no fault reported when I'm trying to report a fault. Apparently I have to be on hand for a tech to visit even though the connection is external. 🤦

  • fukawi2 ᴩʜɪʟʟɪᴩ ꜱᴍɪᴛʜ (@fukawi2) reported

    Well done to @NBN_Australia for responding to my concerns via DM to keep them private. To summarise, they have zero concern and zero responsibility for fixing their network or helping their users.

  • DanSmith18 Dan Smith🐯 (@DanSmith18) reported

    @NBN_Australia Is there anyway of speaking to someone at nbn about the damage we have sustained. I have reported issues to @Telstra but I don’t think they understand the problem and I don’t trust that they have requested the right help with nbn co

  • dontcallmekatie Kate Giles (@dontcallmekatie) reported

    @Lachlan_Mc @Optus They are just the provider. The supplier is still NBN Co with monumental issues in the supply line and maintenance of equipment. It would be nice to be treated like a human rather than a pesky problem but that's an issue with all of them.