NBN Outage in Lowood, Somerset, State of Queensland

NBN has reached my area, which means I am going to have a crappier internet connection, for the past year it's actually been good. But NBN in Australia sucks, especially for a gamer.

@sunrisesister @hazelblackberry Oh yeah. You can probably drop down to a fairly cheap plan. I’m on unlimited, top speed NBN — but I use it. We Stream nearly everything in my house. Sometimes other half will be streaming Netflix in 4K in the media room while I’m streaming on my iPad.

@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus

Hey @NBN_Australia how does one get your support team to take the wet weather into account for FTTN faults instead of just waiting a day or two for the joint to dry out and close the ticket?

I have been seeing your “My shitty NBN is down” tweets all week and thinking “Heh, mine’s never missed a beat.”. Update: My shitty NBN is down.

@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!

@Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.

@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?

@lindsywood7 @JessxSeven @JessxSeven are you not on NBN? You should be on at least 20 up if you're on a 50 or 100 down plan.

@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone

Yeah I give up - my neighbour had nbn as of 3 weeks ago and apparently I can't get it installed until April 2021 despite being in the same building as her? That's complete bullshit. Guess I have to stick with my wireless 4GX network until then...

@ClaireLouse2403 @cheryl_kernot @bugwannostra yep. in the same way that: - the start of the initial NSW 'lockdown' was pushed back to allow Hillsong event attendees to leave the state & country; - the NBN FTTH backflip aligns nicely with Foxtel now offering a BINGE service that, to be successful, requires more bandwidth. 😐

I am no fan of the NBN but the further investment of $3.5 billion defies logic. 5G is coming with very quick download speeds and cable infrastructure. It’s pouring good money after bad. You can’t make a silk purse out of a sow’s ear.

@NBN_Australia hi team, any updates on when the outage at Indooroopilly QLD 4068 will be resolved??

@Telstra is there a outage at Thagoona 4306?? Nbn.

Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.

@Telstra @NBN_Australia outage in 4304 QLD.

Oh apparently it’s a nationwide NBN issue. Hooray.

@Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn

Moving house is never easy but no internet @BelongAU is ridiculous. We signed up over 6 weeks ago and you can’t tell us when we can get an NBN box or activation. Service is very poor. Help please!!!

@ScottRhodie @missbelletrist I’d come over but I need a stable nbn connection. You can’t help me, I realise

@NBN_Australia I don’t want your apology. Stop being patronising, the problem every single time for the last few weeks were unscheduled outaged initiated by @NBN_Australia so another #fail for your communication effort. #nbnfail

@diana___bee Sorry to hear that you've had issues with contacting us about the NBN issues diaana. If you'd like us to assist you with your internet issues just DM and I'll get your details. Meg

@mathewmelvinng Sorry to learn that you are having issues with the service. The issue is now handled by our Engineering Team and is currently awaiting updates from NBN Co. I'll have the assigned to contact you and advise of the status of the fault. -Ahra

@mathewmelvinng Sorry to learn that you are having issues with the service. The issue is now handled by our Engineering Team and is currently awaiting updates from NBN Co. I'll have the assigned to contact you and advise of the status of the fault. -Ahra

@Kongduino @Ken04989139 @lsjngs I think it’s my mobile service provider. It’s working now after I turned off my 4G and reverted to my NBN wifi. Internet service in Oz is so sh!t!

My #NBN connection has gone off four times this morning for about 20 minutes a time. Thanks Coalition. I initially couldn't send this at 12:54 AEST because it went down again.

@iwantmynbn @TonyAbbottMHR The NBN is a national disgrace. It has taken the once in a century pandemic to prove the LNP’s dumbed down Mickey mouse rubber band version is simply not fit for purpose. The real broadband such as installed in cities like Dunedin in NZ are economic success stories.

@Optus any known issues with NBN FTTP dropping in & out in Armidale NSW?