NBN Outage in Lowood, Somerset, State of Queensland

When will Aust get serious about #innovation and enabling the citizen of the future @ScottMorrisonMP help this country compete on the world stage and fix the #nbn. Out of date before it’s complete and no money for a modern communication platform.

A pox on the house of the Australian NBN. This substandard excuse for internet service is pathetic.

Dear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.

@LennaLeprena @Loud_Lass Never say never. But certainly during the operational life of #nbn I can't see #fibretopremises being beaten by anything else. We're currently on HFC (High Frequency Coaxial) & destined for HFC (Hybrid Fibre Coaxial) but delaying as long as possible because of reliability.

@Telstra AGM sees them complaining about the NBN however their biggest problem should be customer retention. I always have a problem when contacting Telstra, tried to get an esim as a replacement for my physical sim, and I’m asked for a driving lience I don’t have. #esim #NBN

@carolduncan @AgPeriUrban Absolutely. We were on deck in Mackay during Cyclone Debbie & even the ABC went down to those worst affected. Phones out for days. Guy walked for kms down a blocked road to tell authorities his village was OK. Frightens me to think how the NBN will affect comms when power is lost

@factordex @Telstra @NBN_Australia Holy shit

Have been with Telstra since 1972-have not had a problem. Now on NBN, still with Telstra- have low needs - fixed cost $88.00 per month - all local landline & mobile calls free. Suits me down to the ground.

On an up note, the NBN dude turned up today and in shock I sniffled both my way through a bloody nasty head cold and emotion to help him install our HFC line. I just did a speed test, got 36.1 Mbs down / 18.3 Mbs up. Our usual was 5.74 down / 1.14 up. Things are bittersweet.

this whole no NBN between the hours of 6pm-12am is getting REAL annoying @Telstra How am i supposed to run a livestream with 0.89 upload speeds. 3 days in a row! Y’all are starting to cost me MONEY. And i don’t wanna hear “We understand your frustration” just fix the damn issue

Can’t even watch a five minute video because .@optus is useless. Worse still it’s NBN.I pay $85 month for a failing service. Rort.

@NBN_Australia The problem is the techs that are sent won’t check the connection on the street. They change something internally for no good reason and report back that the fault is fixed which it is not. I go back to @Optus and the same process happens again.

@NBN_Australia Each time a tech comes out they refuse to check the HFC connection on the street. They say they are not allowed to put a ladder against the pole. After 6 visits nothing is wrong internally so it must be the street connection. 15+ dropouts today. Please help!

@NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted to check the connection on the street. Farcical!

@NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted check the connection on the street. Farcical!

@Optus my 4G broadband at #stafford is so bad. Either that or the @Huawei modem. Not an isolated event. Really question the advertising around super fast 4g. Every night a snail pace speed. #nbn #broadband #nombps #slowinternet

@Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN

Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.

@emlafudd @Telstra Actually the real scam is when the @NBN_Australia is connected. Absolute shite at my in laws at Albany Creek apparently. Drops out..unusably slow..pathetic.

@NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout

Ah the #NBN aka National Bumpkin Network ... they didn’t disappoint. Trying to get the NBN connected is every bit the hell I expected it to be. Delivering fast and reliable #internet is not something Australia can get right.

What a stupid country we are! The LNP took Rudd’s future-focussed NBN and turned it into two tin cans joined with copper and string. Now a third world 19th century network with snail mail speed. And the voters accepted this rubbish because they didn’t like Shorten! Fools!!

NBN on the cheap and submarines that can't go underwater. WTF.

@zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.

@geoffrey_payne Yes, it isn't bad for business grade fibre. At home I have NBN FTTP, and the 50Mbps speed. Usually works well. Should be targeting 1Gbps for fibre, though!

@NBN_Australia It appears that there’s ”an outage” affecting ”an area” and I’m in the affected area. I’ll get an sms when it’s back in service. I hope it’s not too late because I want to send two laptops through Windows updates before hitting the road in the morning. Not practical over 4G.

PHAARRRRQUE! NBN has been down for hours! And it’s effectively the last couple of banking hours before EOFY! Hot-spotting off the phone it is then.

Still much furniture to be arranged/assembled, and we realised the bed was broken in the move so waiting for new parts from Ikea on the weekend, but we have an NBN connection now so it's all looking pretty good.

@Telstra Is there a problem or known wider outage #NBN or #Internet Our Internet runs "Your Broadband service is working in backup mode" with 4mbs download.... #Daisy #Hill 4127

The Morrison government reminds me of the NBN.. Waste of billions and billions of dollars and almost impossible to fix.. we need another election urgently and we should keep having elections until we get it right #auspol #Labor 🤔😉

@NBN_Australia It turned out to be an NBN fault further up the road and took a few hours to fix. Rearranged the day schedule around it.

@PaulFletcherMP Fix the NBN !!!!

@GoldCoastNurse @QLDLabor @AnnastaciaMP @jackietrad @WgarNews @Biggy1883 @virgotweet @OneLoneVoice4 Even though I am not an LNP voter, when Turnbull was elected I really thought, hoped we would embrace new technologies, grasp the opportunities with renewables, and fix the NBN. Sadly that didn't happen. #auspol

@JamesPinnell I never plugged mine in, it only ever had telemarketers, and now I’m on NBN, I’d need to buy a compatible handset, just to get called by telemarketers.

@bongrrjr @NBN_Australia Frustrating is only half of it. From what I hear from locals in our area who already have it. They are not to happy either. With the amount of problems they have with the net. We might be better off without it.

@NBN_Australia After years of delays my street was scheduled for March. I've never had Foxtel so mine got moved out to May, and then tonight whilst contractors are doing nightwork it moves out another year. I'm looking for an actual answer please.

@alexbhturnbull The NBN is sad rubbish unless you got it as FTTP but the fast rail is a great idea and I'd love to see it go ahead. Rail travel fast or slow is my first choice. The Southern Aurora was the way I always travelled from Syd/Mel/Syd .Should never have stopped it.

.@JakeSchoermer lists key issues as climate change, transparency, NBN. Highlights zipline as a big @QldGreens @mcberkman win. No mention of housing affordability policy - although I'm going to guess most of the Ryan candidates' forum audience owns homes. #auspol

I am one of 940 volunteers out of more than 25 million Australians who have a white box monitoring my nbn connection speeds 24/7 I have FTTN despite the fact there is a NBN cable running on my street 3-5 metres away from my curb Speeds are too slow #auspol #nbnfail @acccgovau

Thx .@TPCandidate Over past 11 months all those issues have come up + long term investment in infrastructure (fix roads & #nbn), #FederalICAC now #ClimateActionNow #StopAdani That’s why we’re urging voters to send Major Parties a Major MSG & #VoteGreensFirst✅🗳 #DicksonVotes

@NBN_Australia Oh I have been and the dates keeps changing. Its funny how they have NBN around 100m down the road from me yet we are still waiting. #nbnfail

Stressed out today. Going onto the dreaded NBN HFC. Heard nothing but bad things about the Arcadyan Modem from Telstra. Especially how its causing all sorts of issues with Xbox.

NBN have confirmed an appointment for Monday afternoon to fix my nbn activation issue. I guess we should go out this weekend...

@Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN

@YaThinkN @ScrawnyRooster Probably the crap nbn service. Why else would you buy an actual paper.

@abc730 @geoff__thompson The LNP have butchered the NBN and they continue to avoid recognising or supporting the videogame industry as part of the country's vibrant screen industry mix. If only we used coal I'm sure we'd have their unwavering support and tax breaks aplenty.

@abc730 @geoff__thompson 10 years into the NBN's life and right now the reason I can't get it is because unlike my neighbours I never gave Murdoch any money by subscribing to Foxtel. It's ludicrous.

You lost your job security..You lost your penalty rates. paying more for health..more for energy bills no pay rises ..Awful NBN..but you're not voting labor because they would like to encourage you to buy #ElectricVehicles in 2030 . Folks are dumb where I come from 😳 #auspol

@xaaronh Just want some government to fix the NBN.

@Telstra have throttled our backup 4G internet, which we have been using while we wait 4 months to get NBN installed... We can barely use the internet - can’t even FaceTime with loved ones 😞. Fortunately I have an open complaint with the ombudsman. Disgraceful. Cc @ACCAN_AU

@devfusediboot I have to have it there because it always forgets the password when I unplug the computer and I have to use a custom network on it because the nbn doesn’t really like older wifi cards

@impulsegrenades Lucky. They said my area would never get nbn 😭

@geoffrey_payne Good Morning Geoff thankyou for asking. The stinking NBN down again from 4.30am for 3 hours my link are way behind so will press on now. So upsetting and happens so frequently 😟

@LeonByner5AA The issue with the #NBN is the head of News Ltd who killed the FTTP to protect FOXTEL

So our #NBN is down, again. 4th time this week. Such a quality service... So glad we now pay over $100/mth. (🤬🤬🤬🤬) #auspol

@StumpyTheRogue Hey Stumpy, there was a planned statewide nbn™ & fibre outage in NSW last night. It has ended and you should be able to get back online now. Let us know if you're still having any issues! - Gwen

@hughewilliams Thanks for returning Hugh! I've had a look and it appears that our wholesaler has advised that issue within the nbn network has now been rectified. If this is not the case, I'd be happy to arrange a contact from our team to follow up with you today. - Liz

@iiNet I have recently switched my connection to NBN from adsl2 and my internet has been out for two days since the tech did the cutover and upon raising the service request the soonest date i am offered is 10th which means another 4 days without internet. Annoying. Please help!

@simonlamacraft @TPG_Telecom @NBN_Australia Unfortunately, an all too common story. Have spoken with hundreds of people despairing at their forced transition to NBN. Landlines cut off to the elderly, ESL folk utterly confused, long list of complaints. Important to inform Ombudsman of your issue.

For the 2nd time since #nbn came to my suburb in may Ive completly lost voice and my adsl2 line sync is down to 5 from 18. I can get fttc in Jan all of the plant {pun intended} is installed. For 2019 without service for 3 weeks assuming fixed on time #auspol no problems b4 nbn