NBN Outage Report in Rogans Hill, The Hills Shire, State of New South Wales

@kate6063714 @xskinn I used to work behind the bar in a theatre. When our IT went down (thank you Tony Abbott for the NBN), young staff asked what do we do now? “Keep serving the customers with cash, service is more important than a stuffed up stocktake, we can’t NOT serve 2000 patrons”

@superloopnet is there a current outage? Lost NBN FTTC here in NSW (Penrith)?

@AshKyd I have to say, my HFC NBN has been pretty damned stable. A few outages that impacted on multiple premises, but otherwise, my speeds and stability exceed expectations.

After moving to Aus, I was on an ADSL connection for 5 years and only had 1 outage during that time. I have been on NBN for less than a week and have already had two outages. This is getting silly now. @MyRepublicAU @NBN_Australia #nbnfail #nbn

@NBN_Australia What about equipment provided by NBN? Never experienced these issues before your equipment was installed. What is the difference between your own-brand cable-adaptor and the Netgear Telstra Cable Adaptor CM450-1TLAUS? Can I put the old one back that used to work perfectly?

@slsandpet Before we were forced to transfer to NBN we were getting 110 down, 10 up. After switch over (and much complaining) I was getting 90 down, 30 up. Currently getting 40 down 30 up. Not acceptable really (and I’m paying the same).

@bigjsl @auspost One of the reasons to never work at NBN, when I interviewed there I was told a pub lunch was just fine, but having a pint with it would be a fireable offence.

@iiNet What invoice or reference number?? I have entered my address on NBN status page and it confirms outage. Im asking YOU my “provider” how much longer. I’m in Elizabeth Bay 2011

We had *no* problem At All with the Alcatel device on the Cable Internet and have had nothing but problems since the NBN device was installed. Could we just put the old device back?

@Telstra Unfortunately the messaging team have been part of the problem. I appreciate that times change, but I’ve switched NBN services due to the very poor follow up from the text team.

@MyRepublicAU it looks like the NBN is down in Centennial Park this morning. Any updates?

@ChrisMac1270 @KerryBindon Guess who’s paying for the NBN fix?

And low and behold it's not even been 24 hours since being connected to the NBN and I already have an outage. What gives? @MyRepublicAU @NBN_Australia

@NBN_Australia any updates on the HFC outage in Ryde NSW? It’s been two days now

@Telstra I am having huge issues getting #NBN ordered through you. Twice I’ve gone through your chat function & they’ve taken 2 hrs to take the order, then confirmed it, then I hear nothing for weeks, then I enquire, then they tell me there is no order. Twice. Fix this pls 😠

@Optus I recently order a new NBN and someone at Optus changed my first name to my middle name without even asking. Now your staff are telling me I need to go to an Optus store to update something I never asked to change. How is this possible?

What a day NBN guy came and fixed the problem that goes back to when we were fighting with Telstra about our landline- issue sourced from the same pit on the verge. So far so good.

@EddyJokovich @abc730 ABC might be under directives from LNP especially when LNP is under fire so smokescreen the bad news! Today’s news - NBN, Fletcher again on land purchase and then Teague. 7.30 report was poor as inquiry is still ongoing and outbreak appears to be linked to hotel mgr.

“Enjoying” the world’s 64th-best Internet service this afternoon .. WiFi & Ethernet playing tag-team I’m up-no-I’m up .. @Telstra not interested in telling me why, just want to fix it .. @NBN don’t care — just fob me off to Telstra Time for @TelcoOmbudsman - I’ve had enough

@Telstra I closed the TIO complaint bc the issue was resolved. TIO reference 2020/09/11852. Shoddy @nbn fixed by a tech coming out to answer the question of indifferent service. Found and repaired the issue in the pit outside. No more problems!

@74PVAN @margo694 @SkyNewsAust The ALP give us potentially good ideas and programs but when they hand it to the LNP they always destroy it and make it ****, it's happened with nearly all of the ALPs programs, like Medicare, super and the NBN

reminder telstra and nbn is a **** system

@NBN_Australia yes, you told me that nothing is wrong apparently. My bad. I thought not having internet and technicians constantly not showing up was wrong. Seems from your viewpoint that this is normal.

@Telstra After my initial contact I churned my NBN even though I was only toying with the idea, and now I just want to take all my products elsewhere - if this is the new standard of Telstra customer support.

@alecatmew @AmyElegantress I have FTTC and issues with it cutting out whenever it rains, the pits have pretty much zero waterproofing so the slightest bit of moisture seems to short out connections. Power cycling my NBN box seems to fix it, but the new connection often drops pretty quickly afterwards.

@Telstra That is BS. I asked numerous times about what was the issue and this is the very first time the above has been mentioned. NBN not available here. How is it going through NBN portal? Are you looking at the correct account? @3AWNeilMitchell @andy_penn

Struggling to do my ******* job right now because Telstra and/or the NBN absolutely sucks. This is beyomd pitiful. @NBN_Australia you guys thought there was no problem so you/Telstra canceled multiple technician visits? I can assure you, you're dead wrong. Just let me do my job

@paulbudde @independentaus Paul, NBN's fatal flaw was not FTTH vs FTTN, but 1) Government doing the network build out rather than legislating tech neutral minimum broadband requirements like NZ 2) Claim it would be free to tax payers as it would earn its own keep, so was under funded hence FTTN & CVCs

@NBN_Australia @acmadotgov remembering that Wifi is a weak point in you computer/home network security - all good intentions aside - know your risk/return ratio.

And what's the issue, you ask? Simple: @Optus thought by now I'd have moved to the @NBN_Australia and just disconnected my cable. No warning; just *click*, it's off. (4/5)