NBN

NBN Outage Report in Thirlmere, Wollondilly, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Thirlmere, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Thirlmere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Thirlmere, Wollondilly, State of New South Wales 11/14/2025 06:55

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (9%)

    Total Blackout (9%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Thirlmere, Wollondilly, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney and Thirlmere.

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City Problem Type Report Time
AustraliaSydney Total Blackout
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Thirlmere, State of New South Wales

Latest outage, problems and issue reports in Thirlmere and nearby locations:

  • c_j_schweitzer Christian Schweitzer (@c_j_schweitzer) reported from Sydney, State of New South Wales

    Hey @iiNet as a new customer to your #NBN service, I think it's not unreasonable for you to have solved the broken connection that I'm experiencing, now into its 3rd day.

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    @NBN_Australia Yes my provider @TPG_Telecom is never responding on the phones so we are still helpless without any clue of when is it going to get resolved.

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    @NBN_Australia Thanks Brian. As it happens the @Telstra rep blamed nbnco for the additional fees. It's all feels like a bit of a terrible joke to be honest, but thanks for replying.

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    @NBN_Australia Yes I know it has been awful. The odd thing is as soon as they fixed the traffic lights at the end of the street everything came back on - strange

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @mavetju @NickRossTech @Aussie_BB Yep, if it was an NBN issue, the VPN wouldn't help, as both the VPN and the direct download both traverse the same last-mile (FTTN/FTTC/FTTP/HFC) and use the provider's external facing bandwidth. This problem is likely at the source.

  • DarthMadV Darth MadV 🧛🏻‍♂️ (@DarthMadV) reported from Sydney, State of New South Wales

    @xzRich_ Our NBN only improved our upload speeds in trade off for DL speeds. Anyway just threaten to change companies if they don’t match the bill to what you think it’s worth or what annother companies offering and they’ll make u an better offer if they wanna keep you as a customer.

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    @TPG_Telecom What a standard (low) level response is this. I had a long chat with your support engineer who has no idea what could go wrong therefore, he raised a complain for NBN and other teams (which he did not tell me about) @NBN_Australia

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @ShaughnessyMat You should be celebrating......took us 107days to connect to existing connection,speed at best half of what we are paying for, continually "drops out" & have to reboot either NBN or Telstra Gen2 modem, 2-3 times a day. When system down no homeline, & grossly overcharging HGIT 💩

  • jasonberry Jason Berry (@jasonberry) reported from Sydney, State of New South Wales

    Outage for @Telstra cable internet (non-nbn) in Lindfield NSW since Jan 30, and it’s not listed on the service status site so I went through all of the troubleshooting and phoned up where they told me there’s a huge outage that won’t be fixed until Feb 3. Waste of time that was.

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    @NBN_Australia That’s the problem no one knows anything 😡

  • jaihohyd Chowkidar batman (@jaihohyd) reported from Sydney, State of New South Wales

    Dodo NBN broadband is down in westmead. Have been trying to raise complaint but customer service never picks up calls. Have been on line for hr. Pls help @DodoAustralia

  • DarthMadV Darth MadV 🧛🏻‍♂️ (@DarthMadV) reported from Sydney, State of New South Wales

    @xzRich_ It’s so stupid because NBN is supposed to be cheaper AND faster but it isn’t and it pisses me off. We get ripped off in au for below average internet.

  • piersg የጎቿዪነ ኗዐዐዕዘቿሠ (@piersg) reported from Sydney, State of New South Wales

    @optus NBN seems down in 2044, and 4G is pretty slow (and yr status page is slower still)

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    @NBN_Australia Thanks Alex for the pointers. I've already reached out to them on at least 3 different mediums. Still waiting for their response. Such a pathetic service.

  • alicia94985048 Alicia McIntyre (@alicia94985048) reported from Sydney, State of New South Wales

    @DaveVescio Nbn is crap in Australia!

  • IaenCordell Iaen Cordell (@IaenCordell) reported from Sydney, State of New South Wales

    @MichaelSmyth_ @NBN_Australia I wish I could get points for NBN scam calls! Already two this afternoon! When I tell them I am happy for them to disconnect the service they hang up, only to call again several hours later.

  • bunny_09 Jules (@bunny_09) reported from Sydney, State of New South Wales

    @TPG_Telecom NBN issues in Ryde, but not listed as current outage on website: what’s going on

  • SimoneC84186958 Simone ♀️🏳️‍🌈 (@SimoneC84186958) reported from Sydney, State of New South Wales

    Absolutely our NBN is a waste of taxpayers money, we well everyone I've spoken to just around NSW is fed up with such poor quality. And business are suffering for it, I help a friend a few days and her NBN is frustrating on her business slow waste of time.🙄👎

  • JonoHerrman Jonathan Herrman (@JonoHerrman) reported from Sydney, State of New South Wales

    @GladysB @Asher_Wolf @NSWSES Can’t... power down since Sun. @Telstra black hole and 3G/4G booster (their solution that cost ~$2k!) therefore out... modem also dead so @NBN_Australia doesn’t work (no #Internet). #VoIP phone dead. Looking at a diesel generator... middle of #Sydney’s #NorthShore 🙁

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    So I am being forced on to the @NBN_Australia infrastructure and @Telstra is attempting to "uprgade" my service to a more expensive, slower, less feature rich service.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • TrjnRabbit Adam Wells but unironically tired (@TrjnRabbit) reported

    .@NBN_Australia my provider has said that this scheduled maintenance was put in the system 10 min before the outage and that it has been entered twice. So, despite receiving a notification that it is resolved, I am still offline because the "scheduled" maintenance is underway.

  • jschew1 Jonathan Chew (@jschew1) reported

    How many days does it take to get a call back if you ring @NBN_Australia ? 20 business days apparently I am told. For a call back, not to actually address the problem.

  • abhayks Abhay (@abhayks) reported

    @NBN_Australia Hi Jacky, I’m again disconnected since an hour. Thanks to NBN I’m forced to use my phone to tether and connect to office. Seems 4G is not bad. I can actually get a 4G plan and get rid of NBN altogether. Thanks again.

  • HarryDunn23 Harry Dunn (@HarryDunn23) reported

    @LenoraAu @Telstra Same. We have 15 staff with no phone or internet. On the phone to Telstra at the moment and they say there was planned maintenance work for mobile network (3g,4g and 5g) but there are no issues with NBN!!! They have no idea what they're talking about. St Peters Sydney 2044

  • VexedForest Vexed Forest (@VexedForest) reported

    @NBN_Australia Others in my area have different providers but are experiencing the same issues. The common factor here is NBN.

  • TrjnRabbit Adam Wells but unironically tired (@TrjnRabbit) reported

    @NBN_Australia You do understand that when you reply with a copy/paste response that does not address my complaint, you are only making things worse, right? I sincerely do not understand what the point of your team is. You do not help, you do not have the tools to help.

  • boonydoll Matty.T (@boonydoll) reported

    Hi @TPG_Telecom Just wondering when I leave your nbn service whether the modem needs to be returned?? Thank you for the prompt response

  • gotroppo69 TroppoInNQ (@gotroppo69) reported

    @sharitags @RollingStone I still believe that had we had something trusted like the BBC's Click, we'd have been better informed about the need for the NBN and would've universally embraced it. Instead we got rubbish reporting and that allowed it to be watered down.

  • ramzammer Ryan Davis-Kelly (@ramzammer) reported

    @NBN_Australia I hope, for your sake, that you've realised encoding Arris boxes to a singular address, and not permanently fixing them to their location, is a ******* **** idea and that future boxes will be able to move. A month and a half for computer chips. *******.

  • grahamwkidd Graham W Kidd (@grahamwkidd) reported

    @NBN_Australia Seriously? I'm getting a download speed of ludicrously low speeds and your suggestion is get a new Modem? How about you fix the NBN infrastructure.