NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 12/25/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • jeffreys_jake Jake Jeffreys (@jeffreys_jake) reported from Meringa, State of Queensland

    @BazzaCC @Telstra Same thing here. Not only lost nearly all signal,now missing work jobs,,,,because calls and emails not coming through( get allocations on daily basis). In the same period,increased my contract. Also convinced my elderly neighbour same bullshit and deal with NBN.BLOODY SCAM

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • jakemreid Jake Reid (@jakemreid) reported from Cairns, State of Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • WillThisDo42 Calvin Bartlett (@WillThisDo42) reported

    @RuncibleH can anyone tell me any good thing he has got right?... Robodebt=FAIL... Age Care=FAIL... NBN=FAIL... Car Parks=FAIL... Foreign Diplomacy= FAIL..

  • gab4moi Tony Barnes 💉💉💉 (@gab4moi) reported

    @samanthamaiden Turnbull is amusing, shame his cowardly destruction of our nbn to appease Abbott still rings loud on our broken network...

  • jonette_george Jonette George (@jonette_george) reported

    @NBN_Australia The storm took out our NBN and it hasn’t been restored. I live with two 92-year-old people with chronic heart failure who are dependent on NBN for their phone service. They’re told they have to wait 4 days for it to be repaired. What if they have a heart attack over the weekend?

  • JoeyNicey NiceGuy (@JoeyNicey) reported

    @NBN_Australia Disappointing slow NBN. Australia’s NBN is 53rd “fastest” broadband speed in the world? We feel that frustrating lightning speed everyday! Our ave download speed 35.11mbps vs global ave 57.91mbps. We R behind Trinidad, Bulgaria & Estonia. NZ are 24th! With 66.66mbps. #AusPol2022

  • SINNAMONCARNEL1 SINNAMON CARNELIAN (@SINNAMONCARNEL1) reported

    @StellaAnnGeorge It is. The pirate was my first one on Vella and it did awful, so I pulled it and put it up on Kindle Unlimited where it does great. NBN is going strong because you've done a great job with it.

  • RetroDomination Retro ********** (@RetroDomination) reported

    @JARetroNerd You gave it a shot dude, but yeah unfortunately sometimes it just doesn't work out. ******* frustrating too, we're in 2022 and we should all have access to quality internet connections....but nope, they had to skimp with the NBN and this is the result.

  • natasha_yann Natasha yann HKCDLTSR🏜🚐 (@natasha_yann) reported

    @jaynelshannon Worse still since we cannot deal with nbn there is NO avenue to make a complaint and seek modification to the process. Not even via the ISP. Zero quality assurance. No corrective process No preventive process

  • Mickw747 Michael Watson (@Mickw747) reported

    @NBN_Australia Useless f#@king waste of money BS network. You should be ashamed of yourselves for wasting so much of our money. FU.

  • nongeekyitguy JC (@nongeekyitguy) reported

    @exetel I am in Regents Park QLD, currently having issues with NBN Connection losing Internet access. NBN & router have been restarted. NBN modem keeps on losing connection and lights are like it has rebooted. NBN says no outages at my address

  • mobeginomics Dr Fredrick Mobegi 🇰🇪 🇺🇸 🇦🇺 (@mobeginomics) reported

    Hello small businesses👋. Starlink premium will roll-out in Q3 of 2022. For just US$500/month, you could triple your NBN bandwidth and minimize downtime. But, is the extra $400 just for premium support or the actual value of service🤔? Time will tell. #Starlink #premium