NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 02/24/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • ReallyRichKelly Richard Kelly (@ReallyRichKelly) reported

    Anyone on Optus NBN having issues today? In 2017 area.

  • daydreamreprise ًfan account (@daydreamreprise) reported

    @yassmonade same omg he was so ******* stupid and kept nbn alive

  • richardmelb05 Richard Edwards (@richardmelb05) reported

    Thank goodness I have prepaid internet service, I keep that service if we lose our home phone/nbn and mobile phone/internet services to outages or the services are suspended because I don’t have the money to pay for them

  • papa_cole45 Papa Cole (@papa_cole45) reported

    @Cut4 @MLB Catches it - beautiful play Falls down - “omg ridiculous NBN clip omg”

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @Trista16557904 We are sorry to hear this, Trista. nbn is planning to limit non-essential maintenance to minimise scheduled, planned outages in the weeks ahead to maintain network availability as much as possible. 1/2

  • srikat Sridhar Katakam (@srikat) reported

    @Trusted_Samurai The max line I could get from NBN is 50 Mbps down due to the distance of our house from the node. I am keeping an eye on the data usage. 56GB in 5 days, so 500GB per month should be enough.

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @the_pimaster Morning Russell, are your services still impacted? We hope you've raised the matter with your service provider. They can run a line test with you. If a fault is found over the nbn, the team will work with them to getting it fixed. Thanks, Maya

  • StephenHempel Stephen Hempel (@StephenHempel) reported

    @kayosports_help Still problems with Kayo streaming via Apple TV. Done a Telstra speed test of our Telstra NBN and is 50mbs. I’ve uninstalled as advised but am still experiencing the following: Spasmodic blurred image; stalled streaming that skips back. It only happens with Kayo, very annoying

  • roslw ana france (@roslw) reported

    @iiNet home internet down InnerWestSydney. Sim only modem Not NBN. Great start to lockdown IiNet! You really need to set up messaging help as alternative to clunky voice calls. Fast & one thing Telstra gets right.

  • RichForrest2 Richard Forrester: Anti Fascist, Evil #SewerRat 🐀 (@RichForrest2) reported

    @Aussietranstara @Telstra Hellstra™ are good in the country. Even on the Mornington Peninsula, I had to stand outside to get any signal. Went with Amaysim who piggyback off the Optus network. I still have a cable connected to the house for Internode NBN. 1 planned drop out in 2years