NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 12/12/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • jakemreid Jake Reid (@jakemreid) reported from Cairns, State of Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • TerryOBrien4 TezSez (@TerryOBrien4) reported

    @pfbt @TurnbullMalcolm Abbott made sure the NBN was/is a dud. He gave Turnbull the job and made sure Turnbull copped the ****. Thought he was protecting his back from a Turnbull challenge. The NBN was a dud, but Turnbull still challenged Abbott and beat him. Pity he couldn't hold his nerve when he won.

  • PuppercinoK Canned Meow (@PuppercinoK) reported

    @centristozzy @SolidusBk Nationalisation isn’t fascism. When we nationalised our broadband network (nbn), was that fascism? Or when we did Medicare, was that fascism? What about public schooling, is that fascism too?

  • Kingstons101 🌳Kingston (@Kingstons101) reported

    @MrSquiggleAu @NBN_Australia @amaysimAU These guys just slow it down once you use up the data or roll it over. I use my phone as a hotspot and even after I run out I can still watch Netflix, YouTube etc on my tv while tweeting away on my phone.

  • ktthscenery mike oxlong⁷ 🥀 (@ktthscenery) reported

    the weather is rly overcast atm so ofc my ******* wifi just doesn’t work cause it’s ******* archaic satellite nbn so the clouds r literally blocking the signal,,,, this **** is so dumb

  • CasFarmerCD Tom Carmody (@CasFarmerCD) reported

    @tofar1 @BrettoSouth @carmo47 has nbn and starlink, no mobile signal, and very little lag most of the time, even through his repeater network.

  • Richard68486556 Richard aka Farmer (@Richard68486556) reported

    @tofar1 Not much better here most days. Telstra response, NBN fault. Nbns response, Telstra fault. Telstra said modem old, sent a new one, no difference. Pay same amount as people that get signal for what? Elon musks systems looking good when it finally covers up here.

  • janinesymons 💉💉💉💉 (@janinesymons) reported

    every time it rains heavily my internet dies. thanks @TurnbullMalcolm for a really crap nbn.

  • aeberbach Adam Eberbach (@aeberbach) reported

    @randomcodingdud @overjeer @NBN_Australia Scheduling during business hours at all is the issue. Not OK.

  • AdHominum Adrian (@AdHominum) reported

    Son of a... So I finally got covid (4x vax, so not a problem), but it means I have to defer my optical connection to the NBN. Hrm, I think that's the textbook example of a "first world problem"...

  • AL88MZ アルちゃま (@AL88MZ) reported

    @raina_illune They're Victorian based (Right down to their call centre.), though serve the whole of Australia being part of the NBN.