NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 02/09/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • KylePeachy Kyle Peach (@KylePeachy) reported

    @Optus 2731, nbn has been stupid slow, any reason why?

  • damiancabbott Damian (@damiancabbott) reported

    @MyRepublicAU the nbn went down and now it's back up but no connection, restarted nbn and router yet nothing and I'm fine with live chat if there was someone there to chat to.

  • max_au Max (@max_au) reported

    @Aussie_BB @NBN_Australia i removed the NTD from my property which I'm renovating, so it didn't get thrown away by the builder. it's a pity you can't let me use it on a temporary basis until the NBN engineer swaps out the broken one in 4 days time.

  • Aussietranstara Tara #SaveSense8 #doublevaxxed 20/9/21 (@Aussietranstara) reported

    transmitting data. then eventually a storm rolled in and we had lightning that put the nail in the coffin of my connection and my NBN connection failed. so that is a perfect storm or crap show, label it as you please.

  • CA_22562_AN T:HE:JAMES. HMRH (@CA_22562_AN) reported

    One thing is to be said, with the advent of NBN internet connections seem to have improved significantly even if it is impossible to get service from some ISP's.

  • mgherman Michael Herman (@mgherman) reported

    @NBN_Australia Is there a reason you can't provide an estimated restoration time on your outage page, rather than asking users to contact there service provider for unplanned outages?

  • MikeyR78 Master Chief Health Medical Officer Mike-118 (@MikeyR78) reported

    @7NewsSydney @NBN_Australia I got a notification today my service will be out 7:00-15:00 next Wednesday so belief NBN provides a reliable connection could be overrated

  • sumyianasim sumyia 🦋 (@sumyianasim) reported

    @NBN_Australia @carrreli are you gonna service the whole suburb based on this tweet x

  • Aussietranstara Tara #SaveSense8 #doublevaxxed 20/9/21 (@Aussietranstara) reported

    @NBN_Australia Thank you, this is a problem that IT people have nightmares about. That is the problem that occurs only every blue moon. This is where IT professionals earn their keep. Fixing a problem that is outside the box when all the rules are thrown out the window.

  • Butterflyaway03 Butterflyaway0505 (@Butterflyaway03) reported

    @TPG_Telecom @sachi_sam Is there an outage in Penrith NBN?