NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 01/14/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • firstdogonmoon F Onthemoon (@firstdogonmoon) reported

    infuriatingly, our nbn is even slower than usual currently and one of our pot plants has developed an infestation of fungus gnats - so every time the internet drops out and i open my mouth to complain a fungus gnat tries to fly in my face and i have never been angrier

  • Hani_Iskander Hani Iskander (@Hani_Iskander) reported

    @MyRepublicAU By “service provider” you mean NBN. 😩. Are other retailers of NBN experiencing the same outage?

  • GritfoxAU Use Code Gritfox (@GritfoxAU) reported

    @NBN_Australia Yes a lot of things, I’ll send you my adress and come fix the router pls or just replace it bc it’s a joke at this point.

  • GrocottGrocot1 Nicholas Grocott (@GrocottGrocot1) reported

    @bxxurscsQtCwBW8 @pwafork Not to mention harmonics and eddy current losses. And that's the problem, uneducated pollies making technical decisions about which they know jack *tihs*. Australia's NBN is yet another eg

  • phillipwmoore49 Phillip Moore (@phillipwmoore49) reported

    @scibidoo Done both. Wifi reasonably good (for a crap NBN network). Still no go.

  • deucejustin J C (@deucejustin) reported

    @VodafoneAU I keep getting 500 Internal Server Error nginx on all websites I go to when connected to my home nbn. No issue when connected to my mobile network data. Ideas?

  • originalamyg AmyG (@originalamyg) reported

    @MyRepublicAU hey - service issues in the Ballarat area?? NBN FTTP connection. My device says connected to the wifi but it can't provide internet service??

  • Hani_Iskander Hani Iskander (@Hani_Iskander) reported

    @MyRepublicAU Very strange as it seems outage is Australia wide!! How could that be??!! NBN is distributed and has layers of redundancy. Very strange!!

  • iowenjones Owen (@iowenjones) reported

    @essentialenergy scheduled a 5hr blackout from 11pm last night. @NBN needed some help getting back online this morning. I only knew it was a scheduled event via SMS from Essential. What about those without smart phone like elderly who depend on NBN for emergencies for phone?

  • StephenRBerg Stephen Berg (@StephenRBerg) reported

    @BrittA2211 I didn't know NBN got that low.... you must be using the oldest copper held together with bubblegum.... I dont think I could function with less than 100Mbps down