NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 02/07/2026 22:25

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • ianinindo1 ian_atheist 💉💉💉💉, Long black thanks. (@ianinindo1) reported

    @Petitioner007 @Telstra 🎯 Had an NBN outage recently, had 20 minutes of fruitless & mind-numbing chat on line (using 4G on phone) with someone from a Telstra call centre, eventually gave up and found the solution on YouTube.

  • twistieman Tristan Davey (@twistieman) reported

    @iiNet So what you’re saying is you provide no way for me to be proactively informed about a planned outage, on an essential service you provide? I understand @NBN_Australia not having a notification system, but c’mon, @iiNet, you’re a retail services provider.

  • greg_kennedy10 Feral Hermit. I still wear a mask. (@greg_kennedy10) reported

    Just had a scam call on my mobile. So many things told me it was a scam ... 1 - Was from "NBN Cyber Security Department". 2 - was a listed mobile number. 3 - Indian guy said my Optus account was compromised. 1 - NBN never call customers direct. 2 - They wouldn't call from a ..

  • mr_billiam Bill Journee (@mr_billiam) reported

    @twistieman @NBN_Australia Hm I had forgotten about the outage but I did get notified. I’m with Launtel and they notified of the upcoming outage on 9th Sep. iiNet should really get onto that…

  • The_Gardener14 Gardener14 (@The_Gardener14) reported

    @ImAussieMate I have a neighbour(s)that tells me he is constantly on the phone to Telstra/NBN at least 6 times p/mth for his copper wire broadband to be fixed.His plan 50Mbps down, he gets at best 8Mbps if he’s lucky! I’ve had 3 outs in 5 years HFC 1985 designed cable.

  • RaknarokTTV Raknarok (@RaknarokTTV) reported

    Scammers trying to take full advantage of the #OptusDataBreach. Had a call from "@NBN_Australia Cyber Security" (who would never call people) to say my connection was unsecure and they were going to secure it for me. They hung up quickly when I called them out.

  • tigris666 Danial Pearce (@tigris666) reported

    Signed up for the free @NBN_Australia FTTP upgrade. Great initiative. Unless. They decide that's also a good time to cancel your existing FTTC, even though your upgrade is 3 weeks away. Also sucks that providers like @Aussie_BB have no way to resolve it for paying customers.

  • twistieman Tristan Davey (@twistieman) reported

    @NBN_Australia Hey @iiNet, just want to clarify whether you track these outage notifications in your system? Your system shows no outage for last night, but @NBN_Australia’s showed a scheduled maintenance outage.

  • midnightmuser1 🖊.Pauline.Yates.🖊 (@midnightmuser1) reported

    @cpdm_twt No, this is the first time I've watched it. And I'm only watching it because ever since we switched to nbn, I can't watch netflix while my son is gaming . Something to do with the ping. So much for better service. ☹

  • RichardKGrump Richard Wright (@RichardKGrump) reported

    @NBN_Australia you lied to me! Where is the technician you promised 4 hours ago? And where is reliable, fast, resilient internet. Atrocious service.