NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 01/23/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • petermortonidau Peter Morton (@petermortonidau) reported

    @Telstra I already said no Vicky. We’re keeping this public. Who do I make a complaint to, to get the copper changed to fibre to the premises? Is it a Telstra, @NBN_Australia, the TIO or someone else? BTW what’s your D number for the record?

  • gmc2260 Gizelle (@gmc2260) reported

    @NototyrannyNOW My son had this problem. He lived in a house which is divided into two units - because it's not done properly, NBN is only available to one of the units, not both. Ridiculous. He moved out after a few months because of it.

  • yibowos t 🧸 (@yibowos) reported

    @NBN_Australia The website says there is an unplanned outage. This is day three of no internet and all my provider is able to tell me is that you're "working on it" :(

  • Johnty35524255 Johnty (@Johnty35524255) reported

    @Optus no nbn internet. Is there outage?

  • petermortonidau Peter Morton (@petermortonidau) reported

    @Telstra No, let’s keep it public so everyone can see how useless you are. What complaint do I need to raise to get the copper changed to fibre? @NBN_Australia , TIO, someone else?

  • petermortonidau Peter Morton (@petermortonidau) reported

    3 hours now and I’ve been told to turn my modem off 5 times now. Unknown amount of “not to worry” and “let me help you”. Latest stupid request is for a serial number. No @NBN_Australia fault ticket yet.

  • rhondaperky Perky Booster (@rhondaperky) reported

    @chozari Apparently the NBN tower at Woodburn got cut off. Running on emergency battery power that ran out. All the roads to the tower are ****** so it's not safe to deliver back up batteries. Brilliant infrastructure guys 🙄

  • JoanneHorniman Unpopular gals (@JoanneHorniman) reported

    @MaggieDaWitch @JonesHowdareyou My internet is meant to be going off soon for an NBN fix up. I might have to wait. 🤔 Yes, I know you change your name a lot. Some are better than others.

  • bluemoonmonday SUMMER BLUE (@bluemoonmonday) reported

    @Optus is nbn outage in south West Sydney? It's showing "connected without internet". Your outage page says no outage in my area

  • trawg David Harrison (@trawg) reported

    @NBN_Australia Thanks - I know networks are complicated & trying to identify root cause of faults can be hard. But for future reference, it's not helpful to tell me there's severe thunderstorms & flash flooding - I already know that, I was there! I am trying to get new info about the outage.