NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 01/12/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • jonowee jonowee (@jonowee) reported

    Hmmm.... can't filter @FinderComAU NBN search by technology? Have to read through each plan's pop-down? Many 100/40-20 FttN plans? Or is the MTM NBN network so cooked that even if you live next to a green cabinet, retailers don't want to gamble 80% deliverable speed.

  • FionaPatton10 Fiona patton_emerging 🐀😈 (@FionaPatton10) reported

    My landline and home internet are down because my NBN has crashed YET AGAIN and TELSTRA send me a text to say I've used 71% of my mobile call allowance and I'm running out of mobile data 😡 @Telstra

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @FionaPatton10 Yes, that would be very frustrating indeed, Fiona. We hope it's not nbn too. Either way, your provider will let their nbn technical support team know by raising a fault ticket and provide you with updates. looking forward to seeing you back online soon. Thanks, Amy

  • DanHalford /dev/null (@DanHalford) reported

    @NBN_Australia Appreciate the reply, but after having waited so long for NBN to be delivered, and then receiving a - quite frankly - pisspoor speed, I should not have to be considering Starlink or 5G to try to get a decent internet service.

  • PnKllr 𝙋𝙉𝙆𝙇𝙇𝙍 (@PnKllr) reported

    NBN just flay out lost sync here in 2705... this isn't like the normal drop out for the past week. It's just completely gone.. 4g backup won't even kick in, but your techs have said there's no issues in the area hey @optus even when I've made multiple reports of it not working ;)

  • paulipaulyk Paul K (@paulipaulyk) reported

    @Aussie_BB Apparently you guys forgot to switch my nbn service on today as a part of a relocation of service request. Requested it 5 days ago so plenty of advance notice one would assume?

  • NewcastleGardia ☂ Newcastle Guardian🇦🇺 (@NewcastleGardia) reported

    @9NewsAUS @nbnnews 𝗛𝗔𝗦 𝟵 𝗡𝗘𝗧𝗪𝗢𝗥𝗞 𝗕𝗘𝗘𝗡 "𝗛𝗔𝗖𝗞𝗘𝗗" 𝗔𝗚𝗔𝗜𝗡? 9 Network Channels through NBN Transmitters in Newcastle are breaking up freezing all morning. Neighbors report the same. All other Networks/channels are fine. How about telling us what's happening.

  • Les_Grossman_ Les Grossman (@Les_Grossman_) reported

    @NotARealWookiee @AlboMP Vote them in! Gillard was a minority govt who needed the greens as a coalition. Rudd did a bit b4 he seemed to not be up to the task. But Howard, Abbott, Turnbull and Morrison have had plenty of opportunity and wasted all of it. Trickle down oligarchy bs. Even screwed labors nbn

  • AngryExile Angry Exile (@AngryExile) reported

    @a_swift_half Had a crap D-Link too once. Current one’s a ISP supplied TP, which I take to mean cheap, that came with our NBN box. I really was expecting to have got annoyed and bought something better by now but it’s been pretty good.

  • Cooked__Bread Toast 🥂 (@Cooked__Bread) reported

    @aesturiass @YunoEnjoyer Legit cancel your nbn and get an unlimited mobile plan it's faster lmao