NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

Problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 03/01/2026 06:50

March 01: Problems at NBN

NBN is having issues since 10:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Blaze_Gaming00 Blaze_Gaming (@Blaze_Gaming00) reported

    @NorthsideZT Internode. But from what I’ve read it’s an infrastructure issue with HFC connections so it isn’t specifically an ISP issue - however they can escalate investigation to NBN

  • amn023 amn (@amn023) reported

    @DustyPee We have had months, literally months, of crap IT, to the point where it’s almost cost us one of our businesses,the Big T took nearly 18mths to transfer lines to new provider, IT put calls in 2 mths ago to fis the red flashing on the modem, one says nbn, one says IT, sick of it

  • AndrewwwwwwXD Andrew (@AndrewwwwwwXD) reported

    @MattSainsb @AlboMP I’m not happy but I’m realistic, and free internet is not the best way to achieve that, increase the social safety net, increase Centrelink, fix the actual **** NBN it’s self (fibre to all) would bring prices down

  • fakegeoffdellar G 🐕 - 🐐 (@fakegeoffdellar) reported

    @crackerscraigo @DustyPee @okjustesting FTTH NBN - just started searching for **** and got bored and didn’t know what I was looking for etc etc

  • flashpixx8 Gordon Haywood (@flashpixx8) reported

    @stubbietubbie Great thank for responding. We have NBN consistent 50 mbps down 12 up. 👍

  • whatsler Who-Whogus The Whatsler (@whatsler) reported

    @JaneCaro If you haven't already, do call your provider and ask for help. There are too many people in this country tolerating bad internet, not realising it's a fault or something fixable. NBN has such a bad rep that people let WiFi issues ruin their life.

  • lansj john lans (@lansj) reported

    @JaneCaro I suggest you may have a modem problem not a Nbn problem if the devices are disconnecting. Try starlink I've heard it's providing superfast internet in regional aust

  • NorthsideZT Zac (@NorthsideZT) reported

    @Blaze_Gaming00 Low speeds, drop outs and high ping and packet loss. I would just call AB customer support and they'd raise a fault with NBN. Rinse and repeat sadly.

  • RavizzaDenise2 Denise Ravizza 🇦🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦🇺 (@RavizzaDenise2) reported

    @AlboMP What a joke regional areas have continuous Mobil phone drop outs NBN inconsistent internet connection the NBN is the worst thing a gov has ever forced onto the ppl

  • _Costley Costley ⚽️❣️MUFC 🇾🇪 (@_Costley) reported

    @iiNet third time this week without @NBN_Australia after your service is dropping out. Is it time for a new ISP?