NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 02/25/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @missizzyofficer Our technicians are already aware of this and are working with NBN to fix it as soon as possible. Unfortunately, there is no time frame for resolution at the moment. Apologies for the inconvenience and we appreciate your patience. Kartik

  • anna_spanner Anna (@anna_spanner) reported

    Ok someone please help - NBN Co are ridiculously hard to deal with. How the hell do I apply for a new NBN connection to an existing granny flat with its own Street Address but NOT lot number, where the main house already has an NBN connection??

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @kaffando Apologies for the inconvenience caused by the service disruption. NBN Co is performing a planned maintenance between 1:30pm and 4:30pm. -Charm

  • DuneHaggar Dune Haggar Draws (@DuneHaggar) reported from Dunsborough, State of Western Australia

    @descry My fav was having to prove to the nbn company (not my provider) there was an issue and having to do all that tech level terminal ping etc cut n paste for dayyyys and then them going oh it keeps failing the test? Lets escalate this now shall we

  • hoser_meier Christian Meier (@hoser_meier) reported

    @Telstra @NBN_Australia no response from app help chat. Twitter rep tells me use the diagnostic tool, the tool doesn't work when there's no connection, the tool reports no fault when it can connect - funny that eh. Highlight the paradox, referred back to chat

  • Willzbakes Willow⁷♡ (@Willzbakes) reported

    Oh. My nbn is dead. Wtf telstra.

  • descry Descry 🇦🇺 // Twitch: DescryAU (@descry) reported

    30 minutes later after bandwidth limiting every device on the network so nothing bursts too high and trips the nbn policer... You know or NBN could just fix their god damn ****.

  • kaffando Completely over it. (@kaffando) reported

    Forced onto @NBN_Australia couple of months ago after very few issues prior. Now, full afternoon on no internet access. On a Friday. Trying to run a business. Thanks #NBN

  • descry Descry 🇦🇺 // Twitch: DescryAU (@descry) reported

    Sorry everyone I'm gonna cancel todays stream. NBN is doing my head in and I'm still trying to limit my bandwidth for the entire router to avoid this NBN Pacer ******* the stream up. Asus WRT does not seem to be able to limit it enough.

  • WatsonsTroops1 WatsonsTroops (@WatsonsTroops1) reported

    @fictillius Not a bad idea if they go ahead with it. I have FttP with a gigabit connection in a way its overkill but I enjoy it too, The nbn also probably need some work on their pricing structure