NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 12/04/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • sophieoz_sb Sonya (@sophieoz_sb) reported

    @Peter_Fitz I believe the board approved those watches at the time, then they hang her for it. What size bonuses did the NBN senior management get?

  • TrevorHockins Trevor Hockins (@TrevorHockins) reported

    Just received a notification from @Telstra saying the nbn service to our home cannot support the speed we've signed up for in our Telstra Bundle plan. Trouble is, we've been on the plan for at least 6 months & noticed no probs with the speed. @Telstra suggests we have 3 options

  • Elpinksto El Pinksto (@Elpinksto) reported

    @Sarah_Alice_X On a related subject, I haven't had my daily TFN enforcement, NBN we're trying to contact you, IT support, tax office scam call today.

  • MGAroadster Mike Ellsmore (@MGAroadster) reported

    @Optus nbn service out in vermont south. When will it be back?

  • kristyhayward Kristy Hayward (@kristyhayward) reported

    @ParrotOfTheDay @DrColinTrainor @NBN_Australia Ever since the introduction of NBN the three locations I've lived in internet is so temperamental even with boosters, different plans, companies. I hate it. Never had a problem with my service in any home locations prior to NBN.

  • isigfethera Catie (@isigfethera) reported

    @NBN_Australia Lots of internet dropouts. Honestly I am mostly frustrated that we don't have a choice, we had a much better service before but were forced onto NBN when it rolled out in our area.

  • JoanBloggs Joan (@JoanBloggs) reported

    Given what Holgate & her team achieved for PO's & profit, WTF is wrong with rewarding those who made it possible & worked 7 days a week with a bloody watch? #thedrum This Govt. lavished NBN staff with $77 MILLION in bonuses in the middle of the C19 Recession FFS.

  • RegionalHub Regional Tech Hub (@RegionalHub) reported

    UPDATE from @NBN_Australia To date, nbn has recovered close to 14000 services across Australia due to the impact of the cyclone. Just under 2000 services are still currently affected due to power outages or damage to the network.

  • shibz_1989 Siobhan. (@shibz_1989) reported

    @arnold_kaela I’ve been lucky that they have fixed things quickly. The shower head broke (it is a handheld on a pole and the height of it wouldn’t stay up) and they replaced the whole thing 😟 I didn’t even ask. My only issue has been this whole NBN saga.

  • millionsofmyles Myles Harris (@millionsofmyles) reported from Melbourne, State of Victoria

    @Telstra Phones and NBN down for a restaurant right now. Can take cash only... Running out of time with the on hold eh.