NBN Outage Report in White Rock, Cairns, Queensland

Problems in the last 24 hours in White Rock, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (73%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (3%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

• 
  Moods Moody (@MoodsMoody) reported 12 minutes ago from Cairns, Queensland

  Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

• 
  💧Le voyageur (@LeVoyageurOz) reported 17 minutes ago from Cairns, Queensland

  And right on cue my NBN goes down. That should be a huge election issue. #QandA

• 
  Granville#AussieResister (@Granville4879) reported 20 minutes ago from Cairns, Queensland

  @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

• 
  Kate Cunningham (@KateHamilton88) reported 25 minutes ago from Cairns, Queensland

  Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

• 
  Granville#AussieResister (@Granville4879) reported 29 minutes ago from Cairns, Queensland

  @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

• 
  Daniel Rose (@dgr_dgr) reported 42 minutes ago from Cairns, Queensland

  @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

• 
  Granville #AussieResister (@Granville4879) reported 46 minutes ago from Cairns, Queensland

  @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  g Sullivan (@GGandjmobile) reported 3 minutes ago

  @andy_penn I bet all the 🤡 thatmeant the Company required “a turnaround “ are all still there or got huge payouts. You must be stupid Andy. I’ve spent two weeks trying to get my NBN connected.Transferred over and over and today get asked “Have you plugged your modem in?” FFS Andy resign!

• 
  bridget boson (@bridgetboson) reported 3 minutes ago

  @LaniRefiti @NBN_Australia @SpaceXStarlink Good! #Skymuster is unreliable, constant maintenance, hours long resets, crap customer service, no warnings of scheduled shutdowns... etc No internet here for 13+hours, re-boots aren't working, retailer won't answer the phone. Skymuster is pathetic, intermittment service at best

• 
  Aaron Sempf (@pseudyx) reported 3 minutes ago

  @launtel haven't had internet since 11.30pm last night. NBN suggests it's you not them. No one is answering the support number and no one has responded to my zendesk ticket... what's going on?

• 
  nbn™ Australia (@NBN_Australia) reported 4 minutes ago

  @Ozziebon Hi Edna, that sounds very frustrating. Sorry to hear that you're experiencing these issues. You'll need to raise this with your provider, as they manage your services. They have an internal nbn support team they can request assistance from on your behalf, if required. 1/2

• 
  🇦🇺 Zorbacles (@Zorbacles) reported 4 minutes ago

  @niccoplaysgames @Shleeable @NBN_Australia Damn the man

• 
  Andy Dufresne (@andydufresne23) reported 11 minutes ago

  @TPG_Telecom my home nbn internet FTTN connection is down in North Melbourne, Victoria. It's been down for 24 hours, what's happening?

• 
  Paladin 🕹 (@whoispaladin) reported 17 minutes ago

  @hexsteph Yay! After your ongoing issues getting this to happen, it must be such a relief. We just had an NBN tech out today fixing our FTTC. Back on the information superhighway!

• 
  Lenora (@LenoraAu) reported 17 minutes ago

  @Telstra No offence Shannon but when we needed help was when our internet was down for over 3 and a half hours on Thursday when we were working. Nobody answered my msg 31/2hrs I had to re msg before anyone bothered to reply. By which time the nbn service was restored. Poor form Telstra.

• 
  Peter (@psg_au) reported 18 minutes ago

  @NBN_Australia @ShadiKennedy Yes, your always sorry, BUT do you do anything to improve your service or the quality of your network - NO. That would take planning and actual Talent - NBN has neither.

• 
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