NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 01/06/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • SoutherlyBusker Paul Smallwood (@SoutherlyBusker) reported

    @palaceletters Just been to the doctor. We were discussing good and bad prime ministers. I said "I really liked Gough". He said "Kept me out of the war". I said "I went to uni". He's been having trouble with the NBN for 3 days, so predictably said "Turnbull the worst ever!". He's good, my doc.

  • jeffro_05 Jeff Wyper (@jeffro_05) reported

    @NBN_Australia how am I supposed to sit around home, take an annual leave day to get your ****** network fixed, surely a tech can take a look at the node end and realise it’s a problem at your end. IT’S NOT GOOD ENOUGH!!!!!!!!!!!!!!!!!

  • JamieMcIlwraith Jamie McIlwraith (@JamieMcIlwraith) reported

    Fixed my Telstra email problem this afternoon by firing up my laptop's old Telstra wifi broadband dongle and routing our home devices through it. My problem seems to be my Telstra NBN HCT Cable connection, which I rebooted a few times and got nowhere.

  • Andycee007 Bond the Dog (@Andycee007) reported

    @Telstra Hi Ryan, we have been through the process before time & time again & it is always the paying customer that has to do all the work.. We still need help but Telstra/NBN are not customer friendly at all. Hats off to you though for following up mate, appreciate it...

  • r0land0__ r0land0 (@r0land0__) reported

    @Wicksy_Gaming @NBN_Australia sheesh wtf going on??

  • TH3xR34P3R Robert Koganov (@TH3xR34P3R) reported

    Took out my main dlink 24 port switch see if I still get some connection issues since I think that 3 port cyberdata one I have dedicated to my camera POE switch may be having issues. Anything else is waiting to see what the nbn tech finds at street level tomorrow.

  • NewsGopher1 News Gopher (@NewsGopher1) reported

    @optus when your NBN has been down for 2 days and you have waited at home for the entire 4 hour technician slot and it's a no show. Then optus tell you to blame NBN. Which company takes my $100+ per month? Get a grip please.

  • lungdoge Charles (@lungdoge) reported

    Thanks @NBN_Australia and @dodo, ive been moved in less than 4 days and already my NBN is broken. Stellar reliability (not). Why bother paying for the highest package possible when it doesn't even work?

  • scott_gretchen Gretchen (@scott_gretchen) reported

    @MichelePlayfair @Cloudflare Super unexpected! Great customer service, internet connected within an hour and not a single drop out... I'm going to continue the experiment, but it could be that a 4G dongle is better than the NBN

  • JohnRobbphoto John Robb (@JohnRobbphoto) reported

    @thespecialbka @TeresabDB62 I would send them an email with your concerns.... Oh crap I forgot the NBN mess