NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 02/19/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • waggacrow waggacrow (@waggacrow) reported

    @PaulFletcherMP @NBN_Australia @PaulFletcherMP You are obviously referring to the capital cities. We are still struggling with broadband speeds in Wagga. Speeds are slow and we are paying more than ADSL.

  • Davorghini Davorghini (@Davorghini) reported

    @SpaceXFan97 In Australia we have something called the national broadband network (NBN) and it's trash. I would volunteer to be the first Australian to tweet using Starlink.

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @Calliope1925 Hi there, we're sorry to hear your having issues with your service. You've done the right thing to proactively report any issues directly to your provider as they have the tools to do further tests. If the issue is with nbn, they'll let us know by logging an Incident and 1/2

  • AaronVersace Aaron Versace (@AaronVersace) reported

    @NBN_Australia Jacky this is not true. My RSP Telstra are saying they are waiting on NBN. Can you please put me in touch with someone that can help rather than just telling me to speak to my RSP as this is what I have been doing for weeks!

  • anjomiranda Anjo Miranda (@anjomiranda) reported from Melbourne, State of Victoria

    @NBN_Australia I'm on service class 24 on hfc churning to another provider since this morning. My service still hasn't transferred through. What's causing the delay?

  • mohitg76 Mohit Gupta (@mohitg76) reported

    @NBN_Australia Just FYI as a consumer this whole process of “ask your retailer” sucks. If you know there is a need to do something wouldn’t it be nbn telling the retailer who should then confirm? Completely ridiculous process knowing fully well that it is a monopoly...

  • JEarlCleveland Justin Earl Cleveland (@JEarlCleveland) reported

    @Tegan_Writes It's not as bad as the ~$9k nbn wants to get me anything faster than 35/down. Decisions, decisions.

  • smiffy Matthew "Smiffy" Smith Wears A Mask (@smiffy) reported

    Just watched the download speed on this phone drop from about 160Mbps to 17. How? I switched back from carrier 4G to domestic microwave NBN. I still question my life choices, but my NBN connection retains my static addresses and stuff. it's just slow.

  • WestcottDean 💧Dean Westcott (@WestcottDean) reported

    @SeanBradbery Yep. I live on an island in the Whitsundays, have an optus wireless network that streams 2 devices at once without a problem, 200gb a month and two phone plans for $100. Why we went the wired in option of NBN I will always ponder.

  • TheDanAnimal TheDanAnimal🌈🐙🦇🐨ダン (@TheDanAnimal) reported

    @keough_greg @swearyanthony @GrogsGamut In Japan optic fibre is standard in almost all dwellings, no stupid NBN box just a socket (ISP provides ONU), currently on gigabit symmetric for approximately AUD35/month. Australian labor and coalition should be unemployable. Both are failures and utterly hamstrung the nation.