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NBN Outage Report in White Rock, Cairns, Queensland

Why is my NBN service not working?

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in White Rock, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • jakemreid
    Jake Reid (@jakemreid) reported from Cairns, Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

  • therealslav84
    SLAV (@therealslav84) reported from Cairns, Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • Granville4879
    Granville#AussieResister (@Granville4879) reported from Cairns, Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • LeVoyageurOz
    💧Le voyageur (@LeVoyageurOz) reported from Cairns, Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • dgr_dgr
    Daniel Rose (@dgr_dgr) reported from Cairns, Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • MoodsMoody
    Moods Moody (@MoodsMoody) reported from Cairns, Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • KateHamilton88
    Kate Cunningham (@KateHamilton88) reported from Cairns, Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879
    Granville #AussieResister (@Granville4879) reported from Cairns, Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • Granville4879
    Granville#AussieResister (@Granville4879) reported from Cairns, Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • MissColada
    Pina (@MissColada) reported

    @Telstra Hi Ryan, I wanted to discuss my options bundling my mobile with a new nbn service. The hold now is up to 40mins

  • PeterKlages
    Peter Klages 💉💉💉 (@PeterKlages) reported

    @NBN_Australia Promises, promises. Patronizing rubbish. There is NOTHING here about upgrading NBN satellite customers so they can have reliable service, faster speeds and suitable download options at anything near an affordable price. People on satellite are doomed to poor delivery. Admit it.

  • TraceyCoulton
    Tracey Coulton (@TraceyCoulton) reported

    @Telstra @andy_penn #telstra are hopeless have not fixed nbn to my house for over 2 months - unreliable service

  • YaThinkN
    Noely ⚡️🏐 (@YaThinkN) reported

    @ChaChaVespa @BreakfastNews Not just Dutton, another drop kick has done one too. Yeah... can't see it being reported, they never bothered reporting BJ's new other half making a fortune with getting govt funded nbn upgrade to business she is involved with either 🙄

  • dollee_elle
    Dollee (@dollee_elle) reported

    @hughriminton Loads of suburbs without internet / reason? NBN outage in SEQ for the last 4 days #NBNFail

  • WillyWoxy
    Will (@WillyWoxy) reported

    @eschatv Deadset my internet was going on and off the last 2 days, spoke with my ISP who had no idea why and lodged a ticket with NBN. 6 hours later we get an email saying it's been resolved and all good... **** makes no sense

  • OBenPotter
    Ben Potter (@OBenPotter) reported

    trivial problem in scheme of things but is anyone having trouble with @Telstra @NBN_Australia service in Melbourne's inner north? I am having and the Telstra chat service is not as efficient as usual, not saying if there is a local outage etc - very frustrating

  • Sikamikanico
    Sikamikanico (@Sikamikanico) reported

    @NBN_Australia My provider is keeping me updated, and I keep checking the updates page, that's all good. What would be great is if the outage was fixed. I need to work.

  • MarekLochki
    Marek Lochki (@MarekLochki) reported

    @NBN_Australia My NBN in Capalaba connecting via CVC - Camp Hill 4CPH has been down since Friday, Any ETA on the fix? I saw unplanned maintenance for today but no other update.

  • Cov3raa
    Andrew Mcguiness (@Cov3raa) reported

    @dorman_keith @Optus Where are you? Our NBN is down completely in West Chatswood, Optus website says they have scheduled maintenance all day tomorrow ...