NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 03/20/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • joshontweet Josh Steel (@joshontweet) reported

    @Telstra Several times Jax. Formal complaint is unresolved as the issue is with NBN congestion.

  • katrinanicri Kaitrina Chonraoi (@katrinanicri) reported

    @AlboMP I thought Greg Hunt said all countries having issues with supplies? I think they wanted to kybosh the NBN in the hope the AU public would be unable to get decent, unfiltered news rather than the PR they’re fed.

  • Tifosipazzi Al Opinionated (@Tifosipazzi) reported

    @aussie_bb charges a premium price yet they are providing an inferior product (non existent product) at the moment. Are you going to reimburse us for this outage? I guess not. #nbn #aussiebroadband.

  • RukuRyukami Ruku Ryukami ルク・リュウカミ🐲🌌🔞🇦🇺PreDebut PnG/Vtuber (@RukuRyukami) reported

    @VillainessB It's not my router... It's either my xbox or a unknown issue in the grid.. I just got a "We are processing ur ticket" Nbn doesn't know (we're here Friday) There tech support doesn't know . . I'm not sure if it's my xbox or not but it might be (it's fine when it test on my mobile)

  • XimeCoronado CotorraManglera (@XimeCoronado) reported

    @BelongAU day 8th without internet. The disappointing story continues I still have no solution. Don’t know if my money will be refunded. Now they say the nbn box we had in the house is not the right one, but before you said everything was ready for us in our new home?

  • itsflanno Crazy (@itsflanno) reported

    @Aussie_BB If your carrier is.. nbn.. how come only Aussie is down? No way to re-route? we are nearing 24 hours downtime

  • koobs Kubilay 🤤 Kocak (@koobs) reported

    @NBN_Australia Hi there Nat. Talk to your manager and hire me to run through your incident, problem, comms and customer experience management.

  • AusRob Rob ft AZ (@AusRob) reported

    @smh @CroweDM ..gig economies, broken NBN, unparalleled corruption, high rental costs, dismemberment of a progressive tax system and an unprecedented privacy nightmare & mass surveillance regime. But tell us again how good they've got it because they can borrow money to buy a flat screen TV?

  • TraceyCoulton Tracey Coulton (@TraceyCoulton) reported

    @andy_penn hey Andy still no NBN at my house after Telstra disconnected for no known reason 7 weeks ago. Another phone call from Telstra worker today who hung up on me because I said ****.

  • SomeblokeS Somebloke Somewhere (@SomeblokeS) reported

    @Aussie_BB @Tifosipazzi Not sure if it is funny or tragic that the ISP gets the same level of service from @NBN_Australia as the rest of us.