NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 01/24/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • avatarofshame Jarrod - Miserable on main (@avatarofshame) reported

    .@NBN_Australia You cut off my adsl service in april with no recourse. Yet this in these five months you have not been able to source any HFC equipment to service my residence? Do you think this is acceptable?

  • iAm_BiGbiRd Luke Bridley (@iAm_BiGbiRd) reported

    And i still qualified for WCS Australia and beat one of the favourites with a broken keyboard and mouse, these useless ******* idiots that complain about not having perfect NBN etc need to take a look at themselves. Never been so ashamed at AUS eSports. (2/3)

  • JacobAnderson29 Jacob A. Anderson (@JacobAnderson29) reported

    @Optus Wifi seems to be all over the place at the moment - Videos don't load properly - Webpages fail to load or load really slowly I have tired both Restarting and restarting both the NBN connection box and router :)

  • arfman Arfman 😷(🚍🚆🚊🏢💻) (@arfman) reported

    @joininthechorus Probably a good idea for those with really slow NBN.

  • James_Glohe Bankstown Brawler (@James_Glohe) reported

    Thanks for nothing @TurnbullMalcolm - The NBN still sucks and your Government pals are turning us into a Police State

  • 1stExecutive Andrew Thoseby (@1stExecutive) reported

    @Optus internet is down in Black Rock, their website says no NBN issues in area BUT issues with a mobile tower that could affect calls and internet! I didn’t think NBN would be affected by a mobile tower & my phone is working, NBN isn’t. So, off to a cafe to work….. oh, wait….

  • econ_hill DulwichHillEcon (@econ_hill) reported

    @finbaromallon @myriamrobin The copper network is actually massively unprofitable for Telstra to maintain and run under the now USG. Because post NBN few customers are on the legacy copper - highly sub scale and only in the 8% of premises where NBN has not laid a fibre cable, and uses satillite tech

  • Bosca61 💧🐀Mark Boscawen 🐀💧 (@Bosca61) reported

    @AaronDodd @MorpheusBeing If only AU had followed @TonyHWindsor 's call to: Do it right. Do it once with fibre. Coalition wasted $ having to do #NBN again. How stupid!

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @avatarofshame Hey Jarrod, we are sorry to hear about this. If you do not have a legacy service to connect to, your chosen provider can submit a service request to us to make you serviceable with nbn. You will need to decide on which provider to go with and contact them first. Thank you, Dev

  • elee_bella Ella Lee (@elee_bella) reported

    @mfsampson NBN only became available at my previous address 600 meters down the road at the end of last year. 2 years later than it was supposed to be available.