NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 11/30/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @RedfernMichelle That sounds frustrating, Michelle. If you are having service issues it's best to speak to your provider. They will be able to test the line to check for faults. If the fault is with nbn they will let us know and we will work hard to fix it. Let us know how you go. Thanks, Amy

  • rajeev_c Rajeev (@rajeev_c) reported

    @Optus NBN internet is down in south morang. Can you confirm the outage? ETA?

  • JoanBloggs Joan (@JoanBloggs) reported

    @EurekaJustice Well written thread. As is typical of LNP the rollout of this is just as big a f/up as NBN, NDIS, Vaccinations, aged care reforms etc. Seems like everything LNP touches turns to **** & as usual, we get no transparency, no investigative reporting. It's just an LNP **** show

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @bhargava_ms They have an internal nbn support team they can request assistance from on your behalf, if required. We care a lot about the quality of your experience and work closely with retailers to rectify any issues.2/3

  • Optus Optus (@Optus) reported

    @KooLieZ Hi there. It was never our intention to make you feel like we're blaming our customers. We’ve needed to make this change as we need to buy more internet capacity from NBN Co, meaning our costs from NBN Co are increasing to provide you with unlimited internet. (1/2)

  • Zoidberg_BG Zoidberg (@Zoidberg_BG) reported

    @NewWaveTOAM @PD_Munners In this case, it's probably more of a Robbo problem than an NBN one.

  • bhargava_ms Siva M (@bhargava_ms) reported

    @Asher_Wolf @smh I am getting this error on a bunch of websites now, even Reddit app is not working. Either NBN or a CDN provider in AUS is having issues.

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @jessmcguire Thanks for raising this with us, Jess. We've tested the line and was not able to detect any fault within the NBN network. Have you tested the connection speed via Wired as well? How far were you from the router when you tested the speed? -Basil

  • penciltotemple1 Emily (@penciltotemple1) reported

    @NBN_Australia my ADSL has been disconnected and I can’t connect to the nbn due to hfc shortages per your website. I have a law exam tomorrow morning and my provider has not offered any response. I really need some help.

  • jessmcguire Jess McGuire (@jessmcguire) reported

    Our home NBN is so bad, often if I’d like to watch a 30sec video clip on Instagram I have to turn wifi off so it will actually stream without needing to buffer every few secs. We’ve been over it with TPG before, the weird solution seemed to be “don’t have safari open on anything”