NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 02/22/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • ppossej Michael Jessopp (@ppossej) reported

    @QuentinDempster @Info_Aus It's shite. Only once gotten 80% of our 100Mbps service - typical is around 50%. Problematic during rain. NBN Technology Choice Program quoted $32,158 to upgrade to FTTP.

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @Telstra @andy_penn @whirlpoolnetau How can #Telstra be so incompetent? SMS today says: “Hi from Telstra, we have detected a possible issue with your nbn order which may result in a delay to your connection.” I moved a month ago. SMALL BUSINESSES, AVOID BECOMING #Telstra VICTIMS

  • navypti 💧Geoff Mason (@navypti) reported

    @Kalanyr @GrogsGamut What Planet do you live on? They have made several policy statements re social housing, NBN, trade training and other issues. They are keeping their powder dry to avoid the usual screeching and scare campaigns by the Coalition & their media mates.

  • ScottRathman Scott Rathman (@ScottRathman) reported

    @NBN_Australia what is the point in a technician coming to my house to look at a fault with my internet speed and dropouts if they are only going to shift the blame to me....isnt the real issue your **** product? NBN to the node is a useless product...

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @Telstra @andy_penn @whirlpoolnetau I moved a month ago. #Telstra SMS one minute ago now says: Hi from Telstra, we have detected a possible issue with your nbn order which may result in a delay to your connection. SMALL BUSINESSES, AVOID BECOMING #Telstra VICTIMS

  • dizzylimit David Sanderson (@dizzylimit) reported

    @QuentinDempster @newsandimages I'm in the Blue Mountains too and got quoted $5000 by their automated quoting service. House is only about 8 metres from the curb. Dropouts are a huge problem but when NBN does a line test they claim there is no problem.

  • muzammilansari Muzammil Ansari (@muzammilansari) reported

    @NBN_Australia NBN is down in North Rocks NSW 2151, the speed is pretty slow, never experienced it before. 10Mbps download and 2Mbps upload on the 50Mbps NBN plan, outrageous.

  • tuo2 Jordan Wightman (@tuo2) reported

    @NBN_Australia @iiNet any ETA on remediation of outage in Randwick? It’s been out for close to 6 hours now.

  • hugofroyo Enn (@hugofroyo) reported

    @QuentinDempster We recently were forced to switch from an all fibre network to the NBN. It's ridiculously slow and unreliable.

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @Telstra @andy_penn @whirlpoolnetau I moved address one month ago. #Telstra SMS today now says: Hi from Telstra, we have detected a possible issue with your nbn order which may result in a delay to your connection. SMALL BUSINESSES, AVOID BECOMING #Telstra VICTIMS