NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 11/19/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • prathish12 Prathish (@prathish12) reported

    @charlietech @NBN_Australia Unfortunately @iiNet keeps failing me, one kid and 2 adults on Teams, all 3 calls keeps dropping, when call , it took 40 minutes to get through, no resolution yet, no 4G coverage from Vodafone either in my areas of hills district

  • CrashTe84800515 Crash Test Dummy (@CrashTe84800515) reported

    @NBN_Australia Pardon? Telecommunications has ALWAYS been classed as ESSENTIAL SERVICE. Please justify this. People in those communities needs comms. #lockdown6

  • bazblow baz the brick (@bazblow) reported

    So as a Telstra customer I am paying a extra $50 over my old plan to join NBN to cover the cost of free calls , Via a public phone ..! Really , this is too much !!

  • DodoAustralia Dodo (@DodoAustralia) reported

    @josh49102628 Have you tried power cycling your equipment, Josh? Turn off your modem (and nbn™ connection box if you have one), and any connected device for 10 seconds. Turn your equipment back on again. Allow up to up 10 minutes for your hardware to reconnect to the network. - Gwen

  • Optus Optus (@Optus) reported

    @VintageFadeaway Hi there, very sorry to hear about the trouble you're having with that internet service. We can take a look into this from our end and run some tests for you. Please send through a DM with your NBN username and full address. We'll jump onto this asap. Rob

  • Ashdol94Dolan Ashley Dolan (@Ashdol94Dolan) reported

    @TPG_Telecom what is going on with nbn connection in Semaphore Park, SA? No service since approx 7pm and still nothing.

  • YRN_Australia Yellow Rock Networks (@YRN_Australia) reported

    @TechJakes @Aussie_BB You can hardly blame ABB's service on the failures of the NBN in some areas. It's like blaming your car for the quality of the road. ABB consistently delivers top-tier services nationally. We haven't been paid to say this either!

  • trib Stephen Collins (@trib) reported

    @servantofchaos 💯 I've been trying to track down the cause of a weird O365 auth error that my partner has been experiencing. After lengthy deep dives into rural and regional internet forums, I discover on Wednesday that it's a DNS+satellite NBN *only* thing they have yet to resolve.

  • nerdypioneer Ashleigh Rae (@nerdypioneer) reported

    Hey @NBN_Australia bc our 4g towers are so congested rn I can’t log in to attend my virtual Uni classes. It’s now been 45 days since we’ve had a reliable internet connection, and this is the second lockdown without reliable internet. @Barnaby_Joyce can you fix this mess?

  • Sezz525 Sarah Wenzel (@Sezz525) reported

    @TPG_Telecom what is going on with nbn connection in melbourne? No service since approx 7pm and still nothing. I’m unable to complete my work and this is now becoming an issue. What is ETA? Website says 5:30am Friday but that is not acceptable as an outage of over 10 hrs