NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 02/19/2026 15:55

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • jeffreys_jake Jake Jeffreys (@jeffreys_jake) reported from Meringa, State of Queensland

    @BazzaCC @Telstra Same thing here. Not only lost nearly all signal,now missing work jobs,,,,because calls and emails not coming through( get allocations on daily basis). In the same period,increased my contract. Also convinced my elderly neighbour same bullshit and deal with NBN.BLOODY SCAM

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • jakemreid Jake Reid (@jakemreid) reported from Cairns, State of Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveBotton Dave (@DaveBotton) reported

    @TPG_Telecom Your text message to me in neutral bay says "emergency maintenance" but NBN co page says it's planned. Which is it?

  • peter_adderton Peter Adderton (@peter_adderton) reported

    @NBN_Australia @Aussie_BB these two companies are an absolute disgrace and Australian broadband service is honestly the world's biggest embarrassment and shows why a government should never be allowed to build and own broadband infrastructure ever..

  • XMW60950832 X MW (@XMW60950832) reported

    @NBN_Australia Here in coomera gold coast australia, recently wifi has cut out nearly everyday, normally around 9pm-4am, with no scheduled maintenances, i need reliable internet as i work from home, and today the internet cut out during the State of origin!!

  • cjlopez2009 c j (@cjlopez2009) reported

    @Optus hello, my nbn internet's connection has been very slow since 10pm last night. Do you know what could've happen or what is happening? I live around the Arncliffe area

  • BCoppick Brenton Coppick (@BCoppick) reported

    @1395FIVEaa I came from a company over 34 years that went from engineering management to calculator and KPI's of staff . Then the managers came from outside the company . The engineering issues fell on deaf ears. It resulted in the invention of the NBN . You cant fix it from 12th Floor

  • danhwylie Dan (@danhwylie) reported

    @dannolan Got an outage at the moment that neither Telstra or nbn are willing to cop to which is great. The automatic diagnostic for Telstra says nbn outage, but the phone staff say it's fine.

  • FedUpWithBadAir Dave Peterson (He/Him) Ⓥ 🇨🇦 (@FedUpWithBadAir) reported

    @mgorman43 @ImTiredBoss @NBN_Australia Ah yes, the NBN... another thing for Labor to fix. Hopefully they do the right thing and put fibre to every premise as the plans initially called for.

  • jncxiii JNCXIII (@jncxiii) reported

    @Optus is there a service outage or issues affecting Blue Haven on the central coast NSW currently? Having big speed drops on my NBN connection.

  • davidslvma Dave (@davidslvma) reported

    @Telstra / @NBN_Australia another day and another outage. There are NO CONFIRMED outages in our area on Telstra or NBN side. Can someone PLEASE tell me what the hell is happening in the Bass Hill 2197 area? We’ve had this ongoing now for over 6 weeks.

  • dannolan dan nolan (@dannolan) reported

    when I was on TPG FTTB I had one outage in 5 years, I've had 5 outages since moving to the NBN in October. Great service, great platform.