NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 02/18/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • skkoopman Scott Koopman 💧🔥🐀 (@skkoopman) reported

    @danilic Viral server farms, is that what’s making the NBN sooo slow ATM? 🦠💻

  • donnaciccia Donna Ciccia (@donnaciccia) reported

    @TraceySpicer @Telstra @NBN_Australia I give people an N95 if they have to come in my house. Police came to our door just before Christmas to take a statement with no masks asked them to mask up & we will discuss outside. Mind blowing the poor public health messaging.

  • TonyDymock Tony Dymock (@TonyDymock) reported

    @VodafoneAU what's up with your NBN service being down? Customer support say all their systems are down as well, so can't render any assistance. Any status updates?

  • optoio OptoIsolated IO (@optoio) reported

    @Aussie_BB Has anything changed int he way you are notifying customers of outages? My brother has the app installed on his phone, but didn't receive a notification that NBN is down for "scheduled maintenance" for 5 DAYS!. A 5-day "scheduled outage" isn't acceptable service levels

  • Kaijammo kaijammo (@Kaijammo) reported

    So NBN DIDNT come to fix my issue today because there was an outage.. glad they told me! 🤬🤬 Now i have to wait 3 more days till its fixed!!

  • lindy_botha Lindy Botha (@lindy_botha) reported

    @LucyTurnbull_AO Who gave us garbage NBN?

  • hyper4rchy 🎄Hyper the elf🎄 (@hyper4rchy) reported

    Hey @Aussie_BB @NBN_Australia This is the third time tonight my internet has dropped. I’m the ONLY person using it at the moment, and I still get no connection, and when I connect it only lasts for a short while before it drops again. Seriously, when are you going to fix this?

  • HighSierraMadre HighSierra (@HighSierraMadre) reported

    @TraceySpicer @NBN_Australia I had one late last year, maybe October or November, who told me he was ok because he was double vaccinated. I told him I would wear a mask while he was in the house as well and he did. But I had to push the issue. That's not right

  • SnoggieJam Da Pwiso’s Snog (@SnoggieJam) reported

    So @TPG_Telecom i was supposed to get an NBN box along with my modem delivery but all i got was the modem and your “customer service team” wont answer the phone to even bother to help me

  • CraceyWash Crace (@CraceyWash) reported

    @TraceySpicer @Telstra @NBN_Australia They are the worst.