NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 02/13/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • jeffro_05 Jeff Wyper (@jeffro_05) reported

    @NBN_Australia how am I supposed to sit around home, take an annual leave day to get your ****** network fixed, surely a tech can take a look at the node end and realise it’s a problem at your end. IT’S NOT GOOD ENOUGH!!!!!!!!!!!!!!!!!

  • JohnRobbphoto John Robb (@JohnRobbphoto) reported

    @thespecialbka @TeresabDB62 I would send them an email with your concerns.... Oh crap I forgot the NBN mess

  • beck_star8 Becky (@beck_star8) reported

    @SamGrothTennis @NBN_Australia Don’t even start me Sam….. Two appointments made… Two no shows by NBN technicians and all you get is oh we are sorry for the delay please speak with your service provider 🤬🤬🤬🤬 - WTF do you think I’ve been doing!! #takesomeresponsibilitynbn

  • weezmgk Comrade Weez (@weezmgk) reported

    @R_Chirgwin @joshgnosis Earth leakage detectors (RCDs) trip a lot as neutral isn't always the same potential as earth up here. We also found the original NBN installer had left copper to the exchange connected to the house svc drop so ADSL service could be restored. Big lightning antenna. Disc'd now.

  • nobby15 💧DUKE Clyde (HANSARD)CFW9 (Biden-Harris ELECT)💧 (@nobby15) reported

    @mikeaubrey2 @BobBrace2 That's If There Is One, As I'm Thinking Back To The One That Turnbull Never Released In To The NBN When He Was Comms Minister Under ABBOTT

  • w00kiee77 Ben Parker (@w00kiee77) reported

    FFS... @Optus is upgrading their mobile network around my place AGAIN, only a few weeks after their last "upgrade" went over a week past its estimation and where I was stuck with non-existent reception and nearly as bad NBN over the entirety of the period...

  • scott_gretchen Gretchen (@scott_gretchen) reported

    @MichelePlayfair @Cloudflare Super unexpected! Great customer service, internet connected within an hour and not a single drop out... I'm going to continue the experiment, but it could be that a 4G dongle is better than the NBN

  • RoccoHowat1 Roccosmum 🗣 (@RoccoHowat1) reported

    @gillbailey_gill @CatBailey0 Sounds like Australia’s NBN. I swear, I get an sms from the ******* every week advising interruptions due to service works in my area

  • greenhilllara Lara Lloyd (@greenhilllara) reported

    @GuardianAus Think of all the hours of labour lost through the Morrison Government doing things on the cheap. Every time you ring Telstra about a blown up #NBN box, they make you go through the whole trouble shooting process first, even though you know what the problem is (again). #auspol

  • scott_gretchen Gretchen (@scott_gretchen) reported

    @MichelePlayfair @Cloudflare Amy is all kinds of awesome! I left my house furious with the unusable NBN I have... & got the most amazing customer service at Telstra along with a solution (that costs considerably less than paying for cable to the house). Yay Telstra (didn't see that plot twist coming did ya?)