NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 12/18/2025 03:30

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • tofuboi1986 Tofuboi (@tofuboi1986) reported

    @Saxdude26 Wow, that seems awfully weird. I'm assuming NBN but I'm also assuming not fibre NBN thus it's horrible. That or also guessing a particular provider is at work as well. :p Maybe some wifi stuff. How close am I?

  • MattyWiLLsOn Matt (@MattyWiLLsOn) reported

    Get nbn. We did. Stay with @Telstra. We did. Fault on nbn line. #telstra Tell us then to connect or we will slow down internet and phone usage. You did. And Have. 7 days of chat no action just smug apologies. Worst provider. #telstra

  • tofuboi1986 Tofuboi (@tofuboi1986) reported

    @Saxdude26 That still seems weird though. I'm guessing you should be on a 50 down 20 up plan (that's the average for most nbn plans). Yet I'm only seeing half that. - FTTC shouldn't have that kind of bottlenecking. Weird. (Just my observation thats all!)

  • sasipel Juan Jo (@sasipel) reported

    There is absolutely nothing worse than @NBN_Australia in every sense. Worst customer service paired with a poorly managed and organised rollout.

  • VincentAlvaro Vincent Alvaro (@VincentAlvaro) reported

    @NBN_Australia Pls respond to my query posted hours and hours and hours ago. The response time is similar to my internet speed.....slow and unhelpful.

  • Aussie_BB Aussie Broadband (@Aussie_BB) reported

    @sebastiaan76 We did have a Victoria wide outage which should now be resolved for NBN connections, Opticomm services may still be affected. If you still have issues please contact Support on 1300 880 905 - Paul

  • botonaine1977 Heidi (@botonaine1977) reported

    Hey @iinet - would you say 5.34 Mbps down is good enough for an NBN 100 plan?

  • Aussie_BB Aussie Broadband (@Aussie_BB) reported

    @jordanberlyn We did have a Victoria wide outage which should now be resolved for NBN connections, Opticomm services may still be affected. If you still have issues please contact Support on 1300 880 905 - Paul

  • rwerkh Richard Werkhoven (@rwerkh) reported

    @WeAreBrisbane June is ridiculous especially if neighbour has it. Try @NBN_Australia for a response here. Or try the TIO fir a complaint

  • shutupoverload1 gish the rein otp (@shutupoverload1) reported

    @ScottMorrisonMP pls fix nbn