NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 01/21/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • jakemreid Jake Reid (@jakemreid) reported from Cairns, State of Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • KathrynLouise99 KathrynLouise ✌ (@KathrynLouise99) reported

    @jamesNlucas @Telstra @NBN_Australia Have Telstra fixed this? Are you getting compensated? Terrible terrible service to go 9 date without internet you’ve paid for and NO remedy.

  • tweeter_vee Vee (@tweeter_vee) reported

    @JulianHillMP I asked my local Lib MP for help to restore my NBN. Phoned 3 times to follow up and nothing. 5 weeks and 9 no show appointments from NBN. Went to ombudsman and was fixed 4 days before deadline. Wish you were my MP as you obviously care for your constituents. Great MP #auspol

  • EmergencyBK Emergency&BushfireKits (@EmergencyBK) reported

    @Smlst1 Yep, they sure have. 13 years on from 'NBN rollout commencing', continues to be woeful and not even accessible to many Those worst effected are rarely heard…have no internet -no social media, emails etc. Simple way to silence & isolate people from complaining about a problem

  • AKatsonis Uniballer (@AKatsonis) reported

    Looks like @DaveSharma is having connection problems while zooming on the ABC. Hey Dave you and your mob were responsible for the 3rd rate NBN. This is on you. #auspol

  • srikat Sridhar Katakam (@srikat) reported

    @Trusted_Samurai The max line I could get from NBN is 50 Mbps down due to the distance of our house from the node. I am keeping an eye on the data usage. 56GB in 5 days, so 500GB per month should be enough.

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @the_pimaster Morning Russell, are your services still impacted? We hope you've raised the matter with your service provider. They can run a line test with you. If a fault is found over the nbn, the team will work with them to getting it fixed. Thanks, Maya

  • JBPooket PrincessPooket (@JBPooket) reported from Melbourne, State of Victoria

    I don't understand Dave Sharma most of the time. Being let down by the **** NBN whilst explaining how his government hasn't had a ****** failure addressing Covid is just ironic.

  • DeanRosario Dean Rosario (@DeanRosario) reported

    @am_paraj Yup. And Paramount+ also get access to the OptusMobile/NBN customer base.

  • Kellie105 Kellie 105 sewer rat🐀🐀🐀 (@Kellie105) reported

    Trying to watch a movie in lockdown and the #LNPfail NBN is just making it painful as speed is so slow that it's constantly freezing!

  • daydreamreprise ًfan account (@daydreamreprise) reported

    @yassmonade same omg he was so ******* stupid and kept nbn alive