NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 02/18/2026 21:10

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • jakemreid Jake Reid (@jakemreid) reported from Cairns, State of Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • hackuador Fraser Tweedale (@hackuador) reported

    Our street was slated for the worst of the "multi-technology mix": HFC, on *Optus* cables. Thanks, Malcolm. As I understand it, cable is a shared medium (= congestion), plus the Optus cables are so poor/degraded that NBN Co cannot achieve target speeds.

  • hyp3rstrike ~⛧ /usr/hyp3rstrike (@hyp3rstrike) reported

    @craznar @NickRossTech @NBN_Australia If for whatever reason that you've had an exceedingly high number of consecutive faults for the same issue (as determined by your rISP), they can contact NBNco and escalate it internally.

  • Danlanza81 Mill (@Danlanza81) reported

    @FOXTEL_Help Is there problems with the nbn service in glenmore park nsw 2745 ? All my devices connect to my modem but the internet keeps dropping out. The internet button is blue like it should be on modem. I have also reset the modem twice but everything is playing up.

  • rae81p Pauline Murray (@rae81p) reported from Sydney, State of New South Wales

    @FOXTEL_Help I’m experiencing massive nbn issues today. Any chance on an eta on when it will be fixed?

  • pontifax55 stephen casey (@pontifax55) reported

    @prwsydney @HonTonyAbbott @TurnbullMalcolm Of course, but he committed to a full fibre network. It was Abbott & Turnbull that gave us the expensive dogs breakfast that is the MTM NBN.

  • RyanVox RY▲N VOX (@RyanVox) reported

    NBN outage. How ******** am I supposed to watch Netflix now? What did we used to do before streaming?

  • craznar Christopher Burke 🇦🇺 (@craznar) reported

    @hyp3rstrike @NickRossTech @NBN_Australia Periods of constant dropouts lasting months, with extremely poor upload speeds. On HFC. I've not had a viable service for 2 weeks out of the last 4, and a very poor service the other 2 weeks.

  • Loeysmob Kylie - time to move home :( (@Loeysmob) reported

    I am over this ****. I can't even reschedule tomorrows appt that you made without consulting us. What a f-ing joke NBN is.. Supposed to be decent internet & we can't even get internet...& you won't take responsibility for your f-up either. @NBN_Australia @iiNet #NotGoodEnough

  • FOXTEL_Help Foxtel Help 📺 🆘 (@FOXTEL_Help) reported

    @CryptoPete28 Hey Pete. Are you in NSW by any chance? I think there might be an NBN outage! - Georgia

  • DebHoggoz Deb Hogg 📚🐨🦉🏝🌺🙏😝 (@DebHoggoz) reported

    And the NBN has dropped out again... the joys of going back to school, trying to get work done, and the NBN doing its yo-yo imitation for the dozenth time today! Ridiculous lack of reliable service!