NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 01/22/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Krazykroc Michael Fleming 🐔🏆🏆 (@Krazykroc) reported

    @Internode Can you explain why a new customer can get an nbn plan cheaper than a loyal customer of 20 odd years?

  • a_swift_half Jools (@a_swift_half) reported

    Bloody NBN semi-outage in my area and they've busted me from 120/20 to 20/1. It's like ******* dial-up again.

  • AlpaB_ Alpa (@AlpaB_) reported

    @VodafoneAU your 5G service has been dropping in and out continuously for over 24 hours. You gave me the hard sell to switch from NBN and it’s honestly AWFUL. It may be the thing that makes me leave VF after 20 years!

  • KleinRevd Revd Andrew Klein ( Chaplain) (@KleinRevd) reported

    Found this note from September 2012 "Having some technical difficulties with Internet. Replies & Communication may be slow until I have rectified problem." 2022, things are much worse. The #NBN is a disaster, my area listed as marginal.Billing, no prob.& reg. as clockwork.

  • snapshotian Ian Larter (@snapshotian) reported

    @NBN_Australia hi 👋 Due to flooding from back to back la nina i dug out around garage and hit nbn line. At fist it worked but now after rain it no longer works. I need the line lowered and fixed. Is this a job for you or service provider?

  • newcastleboyy Fearless Friend (@newcastleboyy) reported

    Is NBN News television reception mucking up? I’m in Charlestown NSW and the interference is really horrible @nbnnews #newcastke #lakemacquarie

  • RossIsAWriter Ross Hamilton (@RossIsAWriter) reported

    The lovely @Telstra has reached a new low. While trying to transition to NBN I was refused a copy of terms & conditions cos I rang rather than going thru app. This is not only garbage but am pretty sure is illegal.

  • newcastleboyy Fearless Friend (@newcastleboyy) reported

    Is NBN News television reception mucking you? I’m in Charlestown NSW and the interference is really horrible @nbnnews #newcastke #lakemacquarie

  • Hagan9A Grumpy (@Hagan9A) reported

    Just watched a Subway Ad on local NBN News. Absolute meaningless crap. What AD Agency produces this rubbish? Note to Subway; you were conned, serves you right.

  • chromecastings Toms Dad (@chromecastings) reported

    Hohum, another **** day(s) on the NBN. Is yours patchy @L_DeWeaver?