NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 12/31/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • jaxarty jacqui douglas (@jaxarty) reported

    @craigreucassel @JaneCaro @NBN_Australia We have never had a problem with NBN ? What is your gripe Craig?

  • BernieHole Bernie (@BernieHole) reported

    @craigreucassel @MinhKular @NBN_Australia You have my support.

  • oldgreynurse Old Grey Nurse (@oldgreynurse) reported

    @craigreucassel @NBN_Australia It took Spock 28 months of relentless complaining to get out provider to actually supply our broadband. And longer for them to agree that 30 second bursts once a day was also not broadband service.

  • bpritcha Blair Pritchard 🥑🥢🌐🏙🚄🛴⚡🇭🇲🇳🇿🏛 (@bpritcha) reported

    @craigreucassel @NBN_Australia Finally got it working at a our place after 3 years of crap internet. Switched to @AussieBroadband. It’s a bit more expensive but the hold time for support is about 2 minutes, and they really follow up. After 4 NBN tech callouts we finally started to see an improvement.

  • ellispeta Peta Ellis 🌈 (@ellispeta) reported

    Hi @Telstra is there an nbn outage in tweed heads??

  • MisterMyztik Chris K (@MisterMyztik) reported

    @craigreucassel So when we moved into the new place the NBN HFC box had been ripped out of the wall. @Internode put a hurry on the resolution for us the tech was there the following day. That said.. I'm now languishing with no internet at all after a failure on Thursday at 2pm. Wider problem

  • sunak sunak (@sunak) reported

    @craigreucassel Write to the ombudsman & to your local MP (if you’re lucky it will be Labor, they relish hearing bad news about the NBN)that will get them cracking. I know this from personal experience. Within a few days NBN assigned me a person & direct phone number.

  • Pete_Spring Pete Spring (@Pete_Spring) reported

    @craigreucassel @NBN_Australia After years and years of being a "loyal" Telstra customer, I've switched to @AussieBroadband. First call to them to order NBN was total 9 minutes including wait time of <1 min with Dad jokes, not **** music. Great company. Truly customer focussed.

  • ScullyBTeach Mad Magical Muffin (@ScullyBTeach) reported

    @craigreucassel @NBN_Australia Agreed @craigreucassel, they took nearly 12 weeks to “install” our NBN modem. Friends of ours waited 5 months to get through to them and get someone out to fix theirs. Absolutely hopeless!

  • OppyPenguin Oppy Penguin (@OppyPenguin) reported

    @ShaunLeaneMP @PRGuy17 @TimSmithMP 'thought network'. must be run on the NBN.