NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 01/05/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • jeffreys_jake Jake Jeffreys (@jeffreys_jake) reported from Meringa, State of Queensland

    @BazzaCC @Telstra Same thing here. Not only lost nearly all signal,now missing work jobs,,,,because calls and emails not coming through( get allocations on daily basis). In the same period,increased my contract. Also convinced my elderly neighbour same bullshit and deal with NBN.BLOODY SCAM

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • jakemreid Jake Reid (@jakemreid) reported from Cairns, State of Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • AlsPatch Als Patch aka Allan Campbell. Food Gardener. (@AlsPatch) reported

    @DocB__ @NBN_Australia We avoided the NBN till August last year. 4G telstra signal kept dropping out. Aussie broadband wireless put on. Really great for us in the Tassie bush. Years ago we had satellite internet and it was useless.

  • fomojess fomojess.eth 🌸 (@fomojess) reported

    Please help me @NBN_Australia. I have been trying to get a connection here for 6 months since moving regional. Everything is set up and ready to go, but there keeps being issues from your end. I am considering relocating back to the city just to have internet again. #auspol

  • IndieGamesShop IndieGamesShop (@IndieGamesShop) reported

    @OptusSport What an insult. I've been a customer for over 20 years. Last month you put up my NBN price after I made plans to leave and you talked me into staying my lowering the price. And then you expect me to pay extra again for one sport. You continue to fail your customers yet again.

  • Egderp94 Egderp (@Egderp94) reported

    @AlboMP Please have Nbn internet install proper wiring for there internet and remove the limiters on us the people? our internet is so bad we are a joke to the rest of the world

  • MarcusJamison Marcus (@MarcusJamison) reported

    @NBN_Australia which genius scheduled a 12 hour maintenance outage during the day, on a Monday? Trying to work from home and run a business, can't do either. @Aussie_BB

  • prof_rr 💧rr (@prof_rr) reported

    @Telstra here’s another customer leaving. 3 phone hours around and around. Wrong apt time with NBN logged. Wrong advice given. 4 different advisors. Hopeless service all round.

  • matson_vincent Paul Vincent Matson (@matson_vincent) reported

    @LesStonehouse Murdo had a lot riding on this Les, all down the crapper now, circling the Plug Hole as we speak,NBN will cut him out completely, even sports, fibre to the home, coming soon.

  • stephengentle Stephen Gentle (@stephengentle) reported

    @MarianSaines @bugwannostra Nick Ross wrote factual articles about the NBN and was cautioned multiple times because the "Turnbull camp" was angry even before they won the election. The editors also withheld key articles about the problems with the Coalition's proposed NBN policy until after the election.

  • SallyLawry 💧Sally Lawry (@SallyLawry) reported

    @DocB__ @NBN_Australia Put in a complaint to the Telco Ombudsman . Contact your provider and get a SR number

  • freakychick Loren N-R. (@freakychick) reported

    an @NBN_Australia fault - A new frontier. A 🧵 Players: me NBN Our service provider [SP](who will not be named, this is not their issue). Last week our NBN went down, I thought initially (& still do) it was related to a power failure we had at our home on Wednesday morning