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NBN Outage Report in White Rock, Cairns, Queensland

Why is my NBN service not working?

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in White Rock, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • Granville4879
    Granville#AussieResister (@Granville4879) reported from Cairns, Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • dgr_dgr
    Daniel Rose (@dgr_dgr) reported from Cairns, Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • KateHamilton88
    Kate Cunningham (@KateHamilton88) reported from Cairns, Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • LeVoyageurOz
    💧Le voyageur (@LeVoyageurOz) reported from Cairns, Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • mazzacampbell1
    Mozzie🦟✳️ (@mazzacampbell1) reported

    @BeachSandii @AlboMP From memory I believe Malcolm had FTTP installed. No excuses for poor NBN there.

  • GerardKiely
    Gerard Kiely (@GerardKiely) reported

    Haha haha so liaberals got hold of NBN and replaced it with 58k km of copper wire What a joke these idiots are Telstra has to upgrade to fibre but these idiots give there matez the money $27b gone up to $57b ... lower crappier service too many cant connect

  • BaysNet
    Jon Bays (@BaysNet) reported

    @max_au @NBN_Australia Oh yeah we have 99.95 uptime all outages were planned no problem then

  • Joey_yeah
    joey (@Joey_yeah) reported

    @NBN_Australia received a notification a few hours ago about an unplanned incident affecting my unit. Still have an outage now... can you provide any update?

  • mikebethune
    Michael Bethune (@mikebethune) reported

    @paulbudde NBN provides RSPs with inaccurate, if any, estimate of the expected available speed in a given location, and yet any shortfall or misinformation to the customer is the RSPs fault? Really? #auspol

  • Mr_Lonley_One
    Michael Pite (@Mr_Lonley_One) reported

    @HNathan20 @SenatorWong Well you have been well and truly duped, we continue to drop down the ladder in regards to those vaccinated, people working one hour a week are not gamefully employed and should not be counted as such, the NBN was made a disaster when the LNP took it over and has to be redone.

  • leighjones0212
    Leigh Jones (@leighjones0212) reported

    Hi @BelongAU it’s 5.41 and still waiting for my 3pm phone call to help me connect the NBN which was apparently a simple plug in job it’ll work.

  • KazzaRBazza
    Karen Stewart (@KazzaRBazza) reported

    @JoshFrydenberg When we bring in a lieutenant-general and business leaders to handle a medical matter, I would consider we'd had a catastrophic failure. Could Lt Gen Frewen fix the NBN rollout and manage the next census?

  • prleeds
    Phillip Leeds (@prleeds) reported from Sydney, New South Wales

    @Telstra I gave up. Too many other things to do with my life to figure out why the NBN is so bad.

  • TrishaGreenie
    Trisha ⚓💜 (@TrishaGreenie) reported

    iiNet promo - save money by switching from NBN to home wireless broadband. Has anyone done this? Just wondering why they're offering this - is the #LNPfail's NBN really that ****?