NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 01/19/2026 05:30

January 19: Problems at NBN

NBN is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • jakemreid Jake Reid (@jakemreid) reported from Cairns, State of Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • anand003 Anand Vishwanath (@anand003) reported

    NBN down 😑. No idea why and earliest technician available from @NBN_Australia @Telstra is 48 hours from now. Dreading 2 days of @zoom_us calls on 4G now 🥺! Crappy telco infrastructure is probably the single biggest deal breaker to remote work in Australia.

  • ambro96 ambro96 (@ambro96) reported

    Constant drop-outs with @Telstra @NBN_Australia Amazing how Australians have to put up with paying premiums for a service that is just terrible @Telstra_news #nbnsucks #telstranbn #techfail

  • Why_not_fix_it S🍩🍩z (@Why_not_fix_it) reported

    @SashasTweeting @erstkate You don’t have to accept NBN, they just have to provide it. Ours was 60 year old copper to the node, we’d watch them come out and lift bundles of cables out of water, terminate, and pop them back in the water 🙄

  • Davo1003278286 Shane Davidson (@Davo1003278286) reported

    @shot_au Was going to comment but NBN gone down!

  • fuckmuffinn Cheyenne cant fucking spell (@fuckmuffinn) reported

    i'm fuckinh done with this **** nbn

  • MediocreSix BeyondSix (@MediocreSix) reported

    @Asynca @yngESCO @FangettaPlays I apparently have better latency than you. I got a sweet fttp NBN installation and package via Telstra. And, compared to the rest of the world man - its terrible. Like, phones in the US are faster in both latency and down/up speed.

  • etoxin Adam (@etoxin) reported

    @telstra I've had 3 cancelled NBN appointments and it's near impossible to talk to someone to figure out why these appointments keep getting cancelled. I'm not getting the internet service I'm paying for. Give me a reason to stay with Telstra.

  • naylorbmd Naylor Brownell (@naylorbmd) reported

    @SBMPediatrics @deerbrian One of my NBN attendings in residency said that to get a 10, the infant had to make it out under its own power, a mental image that I will never forget

  • RatherBeElsweyr ✎ Amy (@RatherBeElsweyr) reported

    @NBN_Australia The storm wasn’t even that bad here and the box was the only thing affected?! They’re sending someone out next week so I have to try and do uni via hotspot 🙄

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @Tamarajawad Whenever you experience any service affecting issues, your provider will try to resolve it by troubleshooting first, then if they cant resolve it they'll raise a fault ticket to nbn support for assistance. 2/3