NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 02/03/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • jakemreid Jake Reid (@jakemreid) reported from Cairns, State of Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • jeffreys_jake Jake Jeffreys (@jeffreys_jake) reported from Meringa, State of Queensland

    @BazzaCC @Telstra Same thing here. Not only lost nearly all signal,now missing work jobs,,,,because calls and emails not coming through( get allocations on daily basis). In the same period,increased my contract. Also convinced my elderly neighbour same bullshit and deal with NBN.BLOODY SCAM

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • ahmeni cornchips guzzardo (@ahmeni) reported

    @IllyBocean @iiTalW all you gotta do is laboriously log a ticket every time it happens and hope that eventually someone agrees to book an nbn tech who won't cancel and will actually try and replace some cabling instead of shrugging and charging for the outcall

  • noreasonspec The Windjamming Chocobo💉💉🚀 (@noreasonspec) reported

    I just knew when it was a non common situation it wasn’t going to be easy to fix or explain because it’s a bit off script. Just complete incompetence from @NBN_Australia - listen to your customers and read tech notes from the RSPs properly

  • pugsley551 Annemarie (@pugsley551) reported

    @Telstra @noreasonspec My NBN black box is overheating. Keeps shutting down. For 3 months I’ve been trying to get it replaced via Telstra. Only works if I run a strong fan on it. Hours of calls. I complain again to get another technicians appointment for Monday .. Telstra calls ... it’s canceled.

  • mchughsiobhan Siobhan A McHugh (@mchughsiobhan) reported

    @NBN_Australia Our provider @exetel confirmed: problem lies with @NBN_Australia We only have ghastly Fibre to the Node in Austinmer NSW. We need Fibre to the Premises for reliable wifi. Alas no firm news on when we get FTTP. Can you help?? FTTP for most of Oz was mooted 10 years ago, I recall!

  • Qld_Steve Steve, now with added boost (@Qld_Steve) reported

    @cgay_51 @Wolfie_Rankin This Murdoch furphy is absolute bollocks. The NBN gave Murdoch the opportunity to massively extend his customer base for Foxtel, while simultaneously cutting capital and maintenance costs for its existing cable network,

  • MuRF_FuRY MuRF FuRY (@MuRF_FuRY) reported

    @Telstra @Telstra24x7 @NBN_Australia nbn outage in Sunbury Vic 3429, please can we have some information on when it should be fixed.

  • candeira (have-YER Candeira) (@candeira) reported

    @lachlanhardy I like AussieBB's support. I suspect the actual NBN service is not something that will vary from one provider to the next, but AussieBB's support when **** goes wrong is sterling. In retrospect, I wish I'd gotten their 4G/5G backup modem, but not because I've had need to use it.

  • TabularasaMMXIX 🐀 Senior Junior 🐀 (@TabularasaMMXIX) reported

    @Ozzytourer @blanketcrap @Barnaby_Joyce Look I don’t know what the problem is with that. Poor Barnaby had to use a semi full of messenger pigeons to send his reports back to Scotty. NBN and Telstra are a real problem out bush and pigeons sent as cheap as they used to be. Bonjour.

  • StylGG Style (@StylGG) reported

    Finally start having some good ranked games on apex again only for nbn to **** up

  • shouldandmust mick (@shouldandmust) reported

    So according to @NBN_Australia and @iiNet the only solution is to wait until the next time they disconnect my service, pay to have it reconnected, and then go without internet for a week until it’s finally reconnected