NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 07/01/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • jakemreid Jake Reid (@jakemreid) reported from Cairns, State of Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • CompSciFutures Ä̷̬͖̽͗P̷̭̳͔͇̊ on CompSciFutures (∀/∃/acc) (@CompSciFutures) reported

    Now while NBN is frozen, can we please assemble a panel of engineers to assess network state and see what we’ve got.

  • Ron__Jon8s Ron Jones (@Ron__Jon8s) reported

    @mdtlion @abcnews NBN was NOT around in 1903. Wasn’t just 1903 that decades of an Aboriginal workers wages & saving were stolen. Far more than a shillings. You don’t know. Don’t be lazy, find out. Learn t research. Tik tok? Stupid suggestion to make MDT.

  • David_J_Ward David Ward (@David_J_Ward) reported

    @Aussie_BB The NBN service is down. The NBN website says it is not down. It is definitely down. The 4 lights on the NBN box won’t power up correctly. Your phone support just goes round and round in a loop of music not answering my calls.

  • David_J_Ward David Ward (@David_J_Ward) reported

    @Aussie_BB The NBN service is down yet again. The NBN site says there are no outages. That is a lie. The NBN is definitely down. Power Cycling makes no difference. When are you going to fix the problem?

  • MikeFrazer1 Mike Frazer (@MikeFrazer1) reported

    @optus_help There is an unplanned NBN outage at the moment; internet has been unavailable for 5+ hours

  • CipherHashau 🇦🇺 CipherHash 🇦🇺 (@CipherHashau) reported

    @IncogIntellect @Telstra Worse, this is for an NBN service I should have already swapped it to starlink, they've got 1.5hr before they lose another fixed services customer.

  • Portenio1950 @Porteño (@Portenio1950) reported

    No need to increase taxes, fix the mess you created instead: -Stop bringing refugees Perennial Welfare parasites. -Fix NDIS 50 Bn costs. -Fire 1 Million salary useless Bureaucrats -Stop Net Zero Fraud and Renewables subsidies -Stop Foreign Aid money laundering. -Fix NBN 35 billion loses Australia deserves better #Auspol2025

  • ReecePickens Reece Pickens (@ReecePickens) reported

    @sbxr Clear warning about government investment advice not being worth anything. Still wasting money on NBN when starlink has solved that. In fact if not for Elon hate hydrogen could have been avoided when he warned it could never work.

  • binxinatorr binx (@binxinatorr) reported

    Vibes NBN is looking for players! What we need Back up Flex/Soft Supoort Back up Hard Support

  • DarylGrigs JohnS (@DarylGrigs) reported

    Maybe that's something to research further. Did you know that you can send data (aka the internet) through the powerlines? It's well known in the united states, they even considered doing it here in oz a few of years ago when discussing the nbn rollout. My smart meter is in a steel box on the outside of my house, and I also have thick foil between me and the powerbox but my smog meter shows large spikes of signal are being generated by the smart meter, I think that the house wiring is used as an antenna so that the meter can connect to the local cell tower, I spoke to an electrician about it and he said that they are probably using the house wiring as I just described. Are you a smoker Scott?