NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 05/09/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near White Rock, Cairns, State of Queensland

The most recent NBN outage reports came from the following cities: Cairns.

Loading map, please wait...
City Problem Type Report Time
AustraliaCairns Internet
AustraliaCairns Wi-fi
AustraliaCairns Internet
AustraliaCairns Internet
AustraliaCairns Internet
AustraliaCairns Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • CGrandma55 CrankyGrandma55 (@CGrandma55) reported

    @Raymartin55 @sallymcmanus except those who cant use it on their phone. Like me and my mother. Or places in Internet Dead Zones (can name 3 taverns here that have **** NBN and Mobile Tower reception You need Internet on your phone.... people on jobstart cant afford it.

  • PRETTYPISTOL_ President Elect Q Soldier 🐸⚡ (@PRETTYPISTOL_) reported

    I have just been told by my ISP that I will have no internet connection due to NBN issues until they can come & inspect equipment earliest appointment available 30th December. So I have no wifi internet for next 12 days over the Christmas period... Brisbane Australia WTF!!? #NBN

  • JocelynBrewer Jocelyn Brewer (@JocelynBrewer) reported

    So turns out you dont even need to @ the NBN co and they reply to your tweet. Imagine if they built a network that matched their customer care skills. #reverseengineered

  • AlanBaxter Alan Baxter (@AlanBaxter) reported

    The ADSL has dropped out across our whole village. Everyone not on the NBN has no internet. @Telstra have confirmed the outage and say it will be fixed by 7pm on December 29th. 11 days! What the hell!? How the hell is that any kind of acceptable response!?

  • YvonneGunn Yvonne Gunn (@YvonneGunn) reported

    We are with Telstra for our phones and internet...we have no choice in the matter. We have had no internet for 3 days now. The call centre in India is not helpful. It is an NBN issue. This is fkd.

  • Ria_Hopkins Ria Hopkins (@Ria_Hopkins) reported

    Just had my FIFTH NBN tech visit since August. Despite two days of civic works last week, he's now identified a NEW hardware problem. He has no solution, and I now need to wait to be contacted, again, to arrange a time for someone to come sort this out. Ridiculous.

  • the_outraged Beowulf (@the_outraged) reported

    Is this just me? NBN sign up... @tpg sent the modem to the wrong address & then tried to activate the account 2 weeks before agreed - so cancelled @Optus assured us the modem would arrive Tuesday (as we're moving) - looks like 23rd now. So will cancel this too. @Telstra next??

  • iambren10 Brenton Harris (@iambren10) reported

    Anyone else on @TPG_Telecom having issues RN. My internet keeps dropping out every few mins. Have checked NBN status and they're reporting no issue. Is there maintenance happening in St Kilda?

  • OperationalInc1 Operational Incident (@OperationalInc1) reported

    @thecattery @aussiewongm @baltoria NBN being the perfect example where taxpayers are tens of billions in the hole, corporates are walking off with the assets and massive profits, and everyone's stuck with a shitheap network from the 90s

  • mickdundee48 💦Laird Mick W Beattie (@mickdundee48) reported

    @Optus (2) I still have NBN FTP with you and 2 mobile phone packages. I used to get a new phone every 2 years, no longer available. Am still paying same amount but without a new phone. Optus shop staff are rude at my local shop. Customer Service puts you on hold for at least an hour.