NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 01/01/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • scott_mckissack Scott McKissack (@scott_mckissack) reported

    It is now 35 days and counting without the NBN. NBN are blaming storms on the 9th-10th June, Optus have an increasingly angry customer who is paying for a service they can’t use. Neither can say what the fault is or when they plan to fix it.

  • scott_mckissack Scott McKissack (@scott_mckissack) reported

    @NBN_Australia The concern I have is 35 days. I have no problem with the storm affected areas being repaired first, that’s not in dispute. It’s the delaying and the miscommunication that is getting to me. No one can say what the fault is or when it’ll be fixed…after 35 days??? How???

  • StallionDuckx3 Blair / Mrs Wayne 🐨❤🇦🇺 (@StallionDuckx3) reported

    Struggling to do my ******* job right now because Telstra and/or the NBN absolutely sucks. This is beyomd pitiful. @NBN_Australia you guys thought there was no problem so you/Telstra canceled multiple technician visits? I can assure you, you're dead wrong. Just let me do my job

  • quilpatay Mauricio Quilpatay (@quilpatay) reported

    @BelongAU hey I have been without internet for hours now. No nbn outtage, but the modem page says 'your broadband service is not working normally'. Have tried unplugging and turning off for minutes a couple of times already. What else can I do to restore it?

  • ryansedz Sedz (@ryansedz) reported

    reminder telstra and nbn is a **** system

  • AlyNinja 🌙AlyPlayNinja🌙 (@AlyNinja) reported

    JUST AS I THOUGHT. still an outage in my area for NBN. It's been two days @NBN_Australia might wanna check up on it 🤔

  • the_outraged Beowulf (Him, He, That bloke, You mean *******) (@the_outraged) reported

    @Optus Seems to have quietened down last 15 minutes (fingers crossed) Bloody scammers. Been getting 5 calls a day from 'Amazon' or Ebay or NBN... fun and games...

  • KennyHeatley Kenny Heatley (@KennyHeatley) reported

    @Telstra your NBN sucks at this difficult time in lockdown.

  • Blakehepworth Blake Hepworth (@Blakehepworth) reported from Central Coast, State of New South Wales

    @TPG_Telecom internet just went down in kincumbrr nsw. No planned maintenance. Is this an nbn issue? Always seems to happen late night

  • polymerreaction Tanja Junkers (@polymerreaction) reported

    @NBN_Australia yes, you told me that nothing is wrong apparently. My bad. I thought not having internet and technicians constantly not showing up was wrong. Seems from your viewpoint that this is normal.