NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 12/03/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • CntrlPimpernel 🇦🇺💪🏻Purge the Petrostates🏭🌏🔥🐨 ❤️🇺🇦 (@CntrlPimpernel) reported

    @AlboMP @alifrance5 @Rebecca4Longman Improving NBN and broadband help this too

  • Statix2469 Statix (@Statix2469) reported

    @DashHowler So far so good. I have around 0.17% obstructions. (roof install coming) Electrical storms are a problem, but Ill just switch to phone. My nbn was around 30mpbs. Looking 140 plus. Its not cheap I've heard around 2% obstructions you will have trouble. So depends on your property.

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @niall_bigscreen Hi Niall, your service provider acts on your behalf to ensure your nbn services are connected to the network and are functioning and serviceable. They'll also liaise with the nbn wholesale support team where necessary. 1/2

  • TNorm22 Trevor Norman (@TNorm22) reported

    My internet has been severed. @Aussie_BB tells me that @NBN_Australia is the culprit and I need to talk to them. NBNCo says that my issue is "in progress - pending action by your service provider.” With each of you saying talk to the other, let’s talk. #nbn

  • JoeMonday42 Joe Monday (@JoeMonday42) reported

    @TheFogOfEnmity @AlboMP @AustralianLabor NBN was the brain fart… it never should have been attempted by Govt with any technology because tech changes so rapidly… even fibre is fast becoming obsolete…

  • YugNivek Yug Nivek🐀 (@YugNivek) reported

    @IanDunt @DrHarryLime Ever since I got NBN, 50% of the time it is un watchable anyway that whirly gig in the middle of the screen is there more often than movie. Lol the Laugh is Telstra sent me a message telling me I cant get the speed I paid for. That week it slowed down even more!

  • DodoAustralia Dodo (@DodoAustralia) reported

    @The_Bajman We wish to get you back online sooner too, Marty. As mentioned by our tech specialist last week, the issue requires more time due to its complexity and unfortunately, NBN doesn't have an estimated time on it can be resolved. We'll be in touch again once we have an update. - Gwen

  • akhempet Tanya (@akhempet) reported

    @isaacjroberts I use TPG - me doing research and kidults streaming movies and games at the same time - no issue whatsoever. I need to stress I have NBN.

  • xssfox xssbnuny (furdu soon?) (@xssfox) reported

    Dual service would be ideal. But likely nbnco would **** it, but why the heck is the nbn so expensive

  • JosieHa16087138 Josie Hall (@JosieHa16087138) reported

    @Telstra I’m on NBN and online thanks. I was surprised during the outage my modem didn’t revert to the 4g backup. But closer investigation it appears I do not have that this facility. Do I need to update my modem?