NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 01/18/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • jakemreid Jake Reid (@jakemreid) reported from Cairns, State of Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • benharrisben the1ben (@benharrisben) reported

    Revisiting my complaint that the NBN hoards upload speeds for consumer plans: @NBNCo are afraid small-to-medium businesses will decide to go on cheaper consumer plans that offer similar download/upload speeds, because they often don't care as much about contention or SLA's.

  • p_t_parcel P.T.Parcel (@p_t_parcel) reported

    @NBN_Australia have had your “service” for just over a week, 5 days of that with no internet. 3days of missed work waiting 3 days for a tech. How does something worth !$50billion! Fail so badly??? Tax payers money and u charge us for this crap. Bravo

  • millionsofmyles Myles Harris (@millionsofmyles) reported

    Well the NBN is down (unscheduled) for the first time this year. Thanks to a big truck that took out a few poles while turning a corner.

  • Mino_tauri Mino Taur Your VOTE Your Voice Our Future (@Mino_tauri) reported

    @christianlexus Turnbull was terrible never forgetting how he turn NBN in junk

  • immrsam Sam Bradbury (@immrsam) reported

    @Optus optus nbn has been down at my place for over 24hrs now and still no update. Called tech support and they had little to say except technicians are working on it. Postcode 3163 Murrumbeena.

  • cherzib Cherzib (@cherzib) reported

    @NBN_Australia hi we have been without internet for over 24hrs.. I got a message from dodo saying there was an nbn outage but go on the outage page and it doesn't show up as detected. Is there problems at Glengowrie 5044 SA.please help.

  • Phil28110 Phil281 (@Phil28110) reported

    @Optus Yep right now. Reinstalled IOS App twice. On HCF Cable NOT NBN thank God! 485Mbps. Download. Upload at 52Mbps Restarted Cisco Router. Optus servers are usually the problem. Latency far too high at 19.7sec. Tks.

  • peppypsychic sentient trash (@peppypsychic) reported

    man **** the nbn, stupidest thing to exist. Who thought it'd be a good idea to have everyone connect to the one thing??? surely it wouldn't cause any internet issues right?? It's not like we even had a choice against it!!

  • GRN_Live_Stream Scanner Australia Broadcasting (@GRN_Live_Stream) reported

    We`ve been having quite a few NBN outages lately. I restarted all feeds. Outage is now over.

  • DaizeLi DAIZE LI (@DaizeLi) reported

    I had relocated my TPG NBN 100 to a new property, TPG check the new location and promised me download and upload speed will be the same as 100/40. However they're just lying to customer!After the NBN installed, upload speed ONLY 18! Where the f is your promised? @TPG_Telecom