NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 12/24/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • jakemreid Jake Reid (@jakemreid) reported from Cairns, State of Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • joshthelad3 joshladd (@joshthelad3) reported

    @NickRossTech @NBN_Australia And $450 to remove battery backup box, which was forced onto me at install, sits there stuck on wall never being used...told them for 10 min job $450 dollars..get stuffed, so I removed it myself @PaulFletcherMP

  • BinaryPoint The Adventures of Null Modem (@BinaryPoint) reported

    @skyalin Ah, the ol' mandatory optional extra... Is it NBN? Because I've never had a provider actually authenticate anything beyond connecting it to the port...

  • AnthCondon Anthony Condon (@AnthCondon) reported

    @NickRossTech @deniseshrivell @NBN_Australia The response I got was pretty much "lol, you live in the bush, go **** yourself"

  • dwjperry Dr David Perry (@dwjperry) reported

    @jxeeno "Form down for maintenance" 🙄 Everyone rushing to find out just how badly nbn co can do them over. fwiw, couldn't quote my address anyway

  • Asynca A. E. D🍩🍩land✒ 📚🏳️‍🌈 (@Asynca) reported

    @yngESCO @FangettaPlays It depends very much which area you're in. When I moved house, I moved from a patchy service with slow evening speeds and a ping of 80ms locally to Direct NBN cable which was lightning fast and my ping is like.... 23ms now. SO definitely do research about the area you move into!

  • JimRHoughton Ignoble Jim Houghton (@JimRHoughton) reported

    @Worldweary @NickRossTech @NBN_Australia Ouch! Luckily we've got HFC through the old cable networks so don't have the copper issues and just fine for our needs.

  • wvk Karl Trotsky (@wvk) reported

    @MikeCarlton01 Fix the NBN you dill

  • DarrylBain1967 Darryl Bain (@DarrylBain1967) reported

    Hey @PaulFletcherMP just a reminder the ABC is a public broadcaster, not state media, the Murdoch Media is doing a fine job of that. So hands off our ABC and while you are at it, fix the bloody NBN you useless pack of idiots have butchered. #OurABC #FuckOffFletcher #Fraudband

  • kwim0110 CeeEm (@kwim0110) reported

    @sweetestplum Now hang on. No argument that Joe is an absolute flog BUT! the disgrace that is our NBN is so patchy that quality of service largely depends on what street you live on. In my HFC (cable) street, Netflix hour is 7pm, and in our house.. the board games come out.

  • bridgetboson bridget boson (@bridgetboson) reported

    @jen_browning @SkyMuster Still down in rural NE Vic. Pathetic, no updates, nothing. @Activ8mesocial Outage pages instructs customers NOT TO CALL THEM! Yeah sure, we'll just wait several days without ANY coverage in a mobile blackspot till you decide to pull your finger out. $$$ con artists #NBN #LNPfail