NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 02/09/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • gasugasu1984 Garth - Gasu in日本 (@gasugasu1984) reported

    @NBN_Australia you need to keep up NBN This tweet was about the telstra cables being cut to Tasmania. The service was fully restored soon after this tweet

  • iiNet iiNet (@iiNet) reported

    Our network monitoring has confirmed mobile, fixed broadband and NBN services in Tasmania started coming back online just after 6pm following the earlier third party cable issue. We are running final checks to confirm all services are fully restored.

  • Noahgray28 Noah Gray (@Noahgray28) reported

    @Telstra_news, will you consider removing data limits of full speed internet on mobile plans this month for areas affected by SEQ/NSW flooding? The nbn is down for many, we're relying on hotspotting our phones to stay connected - soon it'll reduce to 1.5Mbps speeds on 5G. #floods

  • Russputin2 Russell Drysdale # IStandbyDan, Louise &Brittany (@Russputin2) reported

    @MothershipJLH $520K would have fully 'fibred up' a whole suburb before LNP & Mr Internet nobbled the whole NBN rollout, to protect Ruperts' crappy Pay TV network from collapse.

  • SandraWhibb Sandra (@SandraWhibb) reported

    @Optus Fix the service! NO PHONE for 24hrs now...this is not on in floods. No communication with family they were very worried. Maybe lucky that after about 12hrs my Telstra NBN came on to at least let ppl know we were okay. Fix the phones! I can't call about appts or family

  • rattycastle rattycastle (@rattycastle) reported

    @lutajobe @NBN_Australia @NationalFarmers Bloody hell we know what it’s like. I hope everyone gets all the support they need 💔💔

  • ashnathan ashnathan (@ashnathan) reported

    @VodafoneAU No NBN since lunch time, Gold Coast. Is there an outage? What’s going on?

  • ImmunoNucMed PAS is, according to Tшiтeг, an 18-54 y/o female🤣 (@ImmunoNucMed) reported

    @drvyom They spent it all hiring a mobile transceiver for 2/12 after the base station on the ridge 2km away was destroyed during the fires on the far south coast 2019-2020, now we're back to No Service/SOS Only/0-1 Bar since the base station has been "repaired" no NBN, net access 3G🤬

  • WestnetAU Westnet (@WestnetAU) reported

    Our network monitoring has confirmed mobile, fixed broadband and NBN services in Tasmania started coming back online just after 6pm following the earlier third party cable issue. We are running final checks to confirm all services are fully restored.

  • TPG_Telecom TPG (@TPG_Telecom) reported

    Our network monitoring has confirmed mobile, fixed broadband and NBN services in Tasmania started coming back online just after 6pm following the earlier third party cable issue. We are running final checks to confirm all services are fully restored.