NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 12/09/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • s_anag8 Sangas? (@s_anag8) reported from Melbourne, State of Victoria

    @NBN_Australia Everything. Have contacted our provider. They say it’s an NBN issue. Unfortunately, we have to wait for a technician till Monday. Hoping somehow that it could be sooner rather then later?

  • Glenngrumpy GlennM (@Glenngrumpy) reported

    @annatime94 Well they've got nearly 10 years of f**k ups to fix up where do wanna start, NBN, NDIS aged care, Health, Housing, Medicare, sports rorts multiple ministries for one man when others never knew about it need I go on.

  • n_c_oz Nic A (@n_c_oz) reported

    @NBN_Australia @jojo1171952 Just be honest with what the issue is and what is being done to resolve it. It’s now Friday, my service provider lady who’s been very helpful (thanks @TPG_Telecom ) says it’s likely you won’t be working on the weekend

  • stakeylo lunaaa (@stakeylo) reported

    Don’t even use NBN - have 5G wireless but internet has been down all day. Can’t even contact @TPG_Telecom support. Ughhhhh

  • RetiredNurse78 Malcolm11/7 (@RetiredNurse78) reported

    @kadjaft @TurnbullMalcolm @Murdoch_RC Did Murdoch influence government & LNP policy because NBN was a direct competitor to his satellite Foxtel network?

  • Scomo_Cow Scomo’s Cow (@Scomo_Cow) reported

    @TurnbullMalcolm @CourtRum This tweet took ages to load, must be the slow and ****** NBN, I wander why the NBN is so bad, it wouldn’t have be hobbled to ensure Mooodoch’s Foxtel wasn’t challenged would it?

  • AlyNinja AlyNinja 🍄🌻🔮 (@AlyNinja) reported

    *sigh* Hey @NBN_Australia been out since 1pm Says outage in the area according to the website..... It's now 7:25pm have we got a fix yet?

  • l3oaussie l3oaussie (@l3oaussie) reported

    @NBN_Australia has been the biggest mistake both governments made. So unstable and not reliable.

  • n_c_oz Nic A (@n_c_oz) reported

    @jojo1171952 @NBN_Australia Just be honest with what the issue is and what is being done to resolve it. It’s now Friday, my service provider lady who’s been very helpful (thanks @TPG_Telecom ) says it’s likely you won’t be working on the weekend

  • McBainAUS McBain (@McBainAUS) reported

    @NBN_Australia wondering why there is an NBN outage in Clontarf Qld right now? Same happened around 5 weeks ago.