NBN Outage Report in White Rock, Cairns, Queensland

Problems in the last 24 hours in White Rock, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (73%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (3%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

• 
  Moods Moody (@MoodsMoody) reported 9 minutes ago from Cairns, Queensland

  Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

• 
  Daniel Rose (@dgr_dgr) reported 9 minutes ago from Cairns, Queensland

  @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

• 
  Granville #AussieResister (@Granville4879) reported 15 minutes ago from Cairns, Queensland

  @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

• 
  SLAV (@therealslav84) reported 16 minutes ago from Cairns, Queensland

  @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

• 
  Kate Cunningham (@KateHamilton88) reported 19 minutes ago from Cairns, Queensland

  Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

• 
  Granville#AussieResister (@Granville4879) reported 26 minutes ago from Cairns, Queensland

  @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

• 
  Jake Reid (@jakemreid) reported 38 minutes ago from Cairns, Queensland

  @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

• 
  Granville#AussieResister (@Granville4879) reported 46 minutes ago from Cairns, Queensland

  @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

• 
  💧Le voyageur (@LeVoyageurOz) reported 55 minutes ago from Cairns, Queensland

  And right on cue my NBN goes down. That should be a huge election issue. #QandA

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter P (@tigerpops69) reported 9 minutes ago

  @NBN_Australia every 2-3 weeks several hour outages 😡… again from 8am this morning to now and still not up. “ unplanned power outage is affecting your area” McKinnon 3204- 😡😡😡😡 Just turn the “power back ok”! Or is that the general “we have no clue” default notification

• 
  nbn® Australia (@NBN_Australia) reported 10 minutes ago

  @tigerpops69 Hi Peter, we know how frustrating outages can be. An unplanned outage means something other than scheduled maintenance is currently affecting your service. For example, a third party may have accidentally damaged underground cables or other nbn assets. 1/2

• 
  Ben (@Ben_En) reported 11 minutes ago

  @Optus I sent a DM complaining about poor service I got yesterday fixing NBN fault. But the poor service continued. First person i get a message from Kartik, second Mary responds now Harrison is talking to me. Both Mary and Harrison asked me for the same info within 2min of each other

• 
  Marshie 💖 (@MarshieTV) reported 13 minutes ago

  Was gonna stream before I leave for schoolies tomorrow mornin but my nbn is down so seeya in a week ig (am still tiktokking)

• 
  Damasca Ramza (@DamascaRamza) reported 16 minutes ago

  @LaurenThemself @TukRoll @Shadowdragonia It's been slow on my end and I have pretty fast NBN.

• 
  Daniel Watson Hayes™ (@dwatsonhayes) reported 17 minutes ago

  @spannaforce Seriously, what's going on with it? I was building my Dad's membership pack yesterday and it was so damn slooooow. I thought it was my nbn playing silly buggers, but it must've been the portal itself if other members struggled with it

• 
  MST (@Malkeetst) reported 19 minutes ago

  @Telstra This what is comes on the outage. Have removed my address details. Happy to DM it All the light on the NBN a mobiles are flashing 1/2

• 
  Ryan (@Ryan_1994_SA) reported 26 minutes ago

  @NBN_Australia what’s happening now the internet was working for a day in goowla beach 5214 now it’s down again. I checked the status and it says unplanned outage like it did a few days ago. I thought you had fixed the problem ?

• 
  James 🐀 @henjam48@tooting.ch (@Canberra_Cat) reported 28 minutes ago

  ******* NBN. Internet's down again.

• 
  MST (@Malkeetst) reported 31 minutes ago

  @Telstra Thx. Victor Over 48hrs service interruption !!! And still no eta!!!! This not something I signed for when choosing NBN with Telstra …