NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 03/16/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • thcnunz Nino Iaccarino (@thcnunz) reported

    @NBN_Australia With this particular issue it appears to resolve itself so everyone assumes it is resolved until next time it rains heavily. Not to mention regular folk have things going on, such as online language lessons for my kids at $80 a pop

  • prashant_ravi99 Ravi (@prashant_ravi99) reported

    @The_Queen_Raven @NBN_Australia Omg this is so bad #NBNFail

  • lolmylo mylo (@lolmylo) reported

    @MuzFN NBN ain’t the issue. It’s your ISP

  • ninasunday Nina Sunday CSP (@ninasunday) reported

    @melkettle Just moved 6 kms to a house with NBN box with co-axial cable to a point in the wall. Wifi works fine. But I prefer to work with PC which drops out every 5 mins, Computer guy, a Microsoft engineer, will try to fix tomorrow. I may switch to Aussie Broadband!

  • Abhay19611 Abhay1961 (@Abhay19611) reported

    @DodoAustralia @Abhijeet_Waykar We are frustrated with DODO nbn outage in cranbourne Victoria since morning

  • thcnunz Nino Iaccarino (@thcnunz) reported

    @NBN_Australia having to hotspot to my phone because the NBN isnt working. I just feel this will never be resolved, as does my neighbour who runs a business from home. How do we actually get this resolved? Once and for all?

  • TezMillerOz Tez Miller (reading Save the Cat! Writes a Novel) (@TezMillerOz) reported

    Internet outage for almost 24 hours. Filled it with reading eBooks. Dodo said it was an NBN issue. We shall see. Fingers crossed there are no more outages, because while I managed to remain calm without access for a day... I really don't want to have to go without for long.

  • The_Queen_Raven HVT Raven (@The_Queen_Raven) reported

    @NBN_Australia All streams cancelled because @NBN_Australia cancelled the technician 30 minutes before they were scheduled to connect our NBN. We have no internet except limited mobile data until March. Spent the whole day trying to resolve the issue. If you could message me that would be great

  • Optus Optus (@Optus) reported

    @danscottwriter Nah that's all done through the NBN Daniel! They send out a technician if that's needed to connect to the property. Your address is NBN ready though so the previous owners may have sorted that already. The connections being older shouldn't be an issue. Rob

  • JohnPhillpott 💧John Phillpott (@JohnPhillpott) reported

    @ItsBouquet The real farmer obviously didn’t get the dress code email because his NBN is so slow