NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 01/20/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • TinyButMighty17 Ms Anne Thropé (@TinyButMighty17) reported

    @fiddy_kay State wide? wow .... Im with Aussie, and they are generally quite good (just let down by NBN)

  • Ms_Stevenson_VP Ms_Stevenson (@Ms_Stevenson_VP) reported

    @Internode Checked now and not an NBN issue either. Thanks for looking into this for us. Time to ring out techy friend. :-)

  • Darxion Darxion (@Darxion) reported

    @missbluesuede Ah damn yeah the nbn is so hit and miss.

  • prestontowers Preston Towers (@prestontowers) reported

    Finally had enough of the NBN and fixed line internet going down without notice. Getting wireless 5G - living in a major city hub has to be good for something.

  • tallandtrue Robert Fairhead 📚📖✍️🎙️🤔 (@tallandtrue) reported

    @FiveFrogsBlog I've got Aussie Broadband, and it was borked in Sydney this morning, but their support app said it was due to an NBN fault. I blame Abbott and Turnbull!

  • gav_mck Gavin McKenzie (@gav_mck) reported

    Hey @Aussie_BB our NBN is down, your phone won't answer, what's going on please? @NBN_Australia

  • StuWalker88 Stuart W (@StuWalker88) reported

    @TurnbullMalcolm @MikeCarlton01 @auspost I don't remember you ever saying **** like this when you were PM. Why couldn't you tell the truth then? Did you gut the NBN to help out Murdoch?

  • ktthscenery han⁷🧷🕷 (@ktthscenery) reported

    wow I rly love my expensive *** 5G nbn that totally works all the time and never has any problems 😐😐😐

  • chairleg2 Bishop Chairleg2 (@chairleg2) reported

    @shuboogie sounds like my nbn. It used to go down whenever it rained.

  • TeeKayP Tara Poole (@TeeKayP) reported

    @australian I wish she would take over the NBN. Seriously bad service. Leaking money everywhere. Run by Tory mates who milk it of cash in bonuses.