NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 01/02/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • JakeBeer11 Jake 🍺 (@JakeBeer11) reported

    @drama_binny @Kris_etc_ They Don’t need 100 gigabyte you clown. NBN only does 100 megabytes at best so you are talking **** yet again.

  • LilithsDeadttv Lilith (@LilithsDeadttv) reported

    @optus_help @Optus I understand that’s your automatic response but did you even read anything? There are no outages because I am UPGRADING TO NBN. The issues being my internet connection being horrible, dropping out etc. My roommate uses cloud gaming services, does that effect it?

  • LNPvoterfail Never vote LNP. (@LNPvoterfail) reported

    2/2 The record of the LNP is to undermine EVERY Labor initiative whether it be Medicare, Superannuation, the NBN, the NDIS, the PBS, and now this recognition of Palestine. They should STAY IRRELEVANT. And NEVER be in power in Australia again. #auspol

  • thatfancypear TRPoint.pics (@thatfancypear) reported

    @aussiewongm @literar63 They didn't, I heard they were using some form of Telstra backhaul for signalling which often went down but are now on the NBN so would be using the same for voice

  • simpsubhswf Donna (now on bluesky) (@simpsubhswf) reported

    @AmeliaBee7 @MikeCarlton01 Of course. TheOpposition. They don’t know how to do anything else. If Tony Abbott hadn’t torn down the NBN, the CPRS and the mining tax, Howard/Costello hadn’t turned Superannuation into a tax haven for the wealthy & Morrison hadn’t mired us in AUKUS, we would be much better off.

  • David_J_Harley David J Harley (@David_J_Harley) reported

    @Telstra NBN Co seems to be the problem then. I live in a unit over a shop, so it seems they were connected but my unit wasn't. I'm trying to start a business and the service isn't good enough even though I'm only using about 1GB a day. Lag time and dropouts are common. Next to useless.

  • Maarten1947 Maarten 1947 *One Man's Opinion. (@Maarten1947) reported

    @craigkellyAFEE What we all forget we are dealing with the One Brain Cell ALP, and when they are involved and Taxpayers Money is involved Logic and Common Sense are booted out the Window, they never make rational decisions just look at the NDIS,NBN, NETZERO,all Disasters ALP Fuckups from Day 1.

  • nbnlabs NBN Labs (@nbnlabs) reported

    No launchpads. No merch gimmicks. No airdrop bait. Just infrastructure to turn creativity into capital. NBN Labs isn’t building another product. We’re laying down cultural rails.

  • karenanniek83 Karen-Annie Kaiser (@karenanniek83) reported

    If you are from Australia you know how bad NBN is, it is such a mess.

  • PeterBent565 Peter Bent (@PeterBent565) reported

    @Kris_etc_ Tony Abbott, Malcolm Turnbull & Joe Hockey. They claimed making NBN fibre optic to put not node would save billions and deliver same service. They lied on both. The Coalition has not delivered any major projects to benefit Australians in nearly 50 years.