NBN Outage Report in White Rock, Cairns, Queensland

Problems in the last 24 hours in White Rock, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (73%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (3%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

• 
  💧Le voyageur (@LeVoyageurOz) reported 50 minutes ago from Cairns, Queensland

  And right on cue my NBN goes down. That should be a huge election issue. #QandA

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PinchingSlimbah (@PSlimbah) reported 3 minutes ago

  @JohnQuiggin OK, I spoke to the guy I tried to call on Monday. He uses a third party VOIP provider, i.e. he gets his internet from an NBN company, but the phone service from someone else. Somewhere along the chain, the area code doesn't get inserted.

• 
  Mal Briggs (@malb) reported 5 minutes ago

  Have had a problem with Telstra business NBN service "escalated" so many times in the last two weeks I expect Andy Penn to be the next person on the line.

• 
  DeadBeard (@DeadBeardTV) reported 6 minutes ago

  (3/4) Hopeful, I checked our speeds and we've got a fantastic 102 down and 2 up. Nothing has changed. Worse still, this is the third time @NBN_Australia have marked our issue as resolved without actually resolving anything.

• 
  DeadBeard (@DeadBeardTV) reported 6 minutes ago

  (4/4) Given the ISP technician confirmed the issue isn't on our premises, there isn't anything more we can do. I'm in limbo because @NBN_Australia keep closing our requests and ignoring the problem instead of sending anyone out to actually inspect the potential fault. I'm furious

• 
  bailey (@bstri24) reported 13 minutes ago

  @Optus outage of NBN in 4017? my street got no internet

• 
  Dominic Bock (@DomBock) reported 14 minutes ago from Melbourne, Victoria

  The greatest irony is seeing the outcome of the LNP's substandard NBN delivery in their poor videoconference connections to parliament. #auspol

• 
  A Sherbet with ADHD (@ADHDaurora) reported 17 minutes ago

  @DeadBeardTV @NBN_Australia This is really utterly out of hand, especially because you've been paying so much for a service you're not receiving this entire time. Their attitude has been disgraceful. Apparently @NBN_Australia don't mind Australians losing service (or income during lockdown) :/

• 
  DeadBeard (@DeadBeardTV) reported 18 minutes ago

  (2/3) I made sure I was free for the day but no technician showed up. No courtesy message at all, I was just left waiting. I eventually called my ISP to see what was up and they said NBN had "dealt with the problem remotely" and had closed the issue.

• 
  Wayne Bradshaw - Gregory (@Waynebradshaw16) reported 21 minutes ago

  @Bababooie42 NBN was a ALP initiative, LNP pick up the shambles from poor governance of Kev07.

• 
  Optus (@Optus) reported 21 minutes ago

  @PriceyJohnDoe Hey John, we're sorry you're impacted by the NBn outage. I would like to provide you with an update on the outage, please send us a Direct Message via Twitter. Tina.