NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 02/08/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • maxxxgarnet .... (@maxxxgarnet) reported

    @NBN_Australia Yeah there's nothing there. There was emergency works listed there yesterday, but nothing changed. I've been in contact with my provider the last couple of days, and they say everything looks fine on their end. But it's not on ours.

  • DamoMK Damien (@DamoMK) reported

    switching internet providers is super easy on NBN isn't it? I signed up this morning, flicked over just then with a 5 minute outage. Didn't have to reconfigure anything or do anything. Just got emails from Superloop saying Hi and Aussie saying Bye.

  • Aussie_BB Aussie Broadband (@Aussie_BB) reported

    @JimmyFo41767163 If there is an outage listed on the app it would be NBN's side, if No ETR is listed unfortunately NBN would not yet have provided that info to us yet. But info as we have it we will update to the app. Thanks for your patience hopefully NBN get it back up very soon -Meg

  • Dangerman_2 Col Smith (@Dangerman_2) reported

    Scam calls ramping up. 4 today alone. NBN is going to terminate my broad band. Telstra help desk says hackers using my computer to attack servers. VISA saying I made a $1500 overseas gift card purchase. And Visa-Mastercard said I made a $500 Amazon Ebay purchase. Yeah, but no.

  • OstrichAbbottus Screaming Lord ScuMo (@OstrichAbbottus) reported

    Trying to cancel my NBN service with @MyRepublicAU . It ain't easy. Deliberately make it near impossible, Tried to ring but can't find a contract number. App and Online - useless. Typical Telco.

  • FrillyHills Liss (@FrillyHills) reported

    I'm starting to think I have a technical voodoo on me, our @Telstra NBN is buggered and despite them sending us a new modem only 1/4 of our streaming services work, then I went through a lengthy OS upgrade, then MS teams went down, now Patreon is down. really!?

  • MichaelPowerYT Michael Power 🇺🇦 (@MichaelPowerYT) reported

    @NBN_Australia almost been 24 hours since internet at 6025 went out - when can we expect reconnection to the network?

  • nicolasantilli Nicola Santilli (@nicolasantilli) reported

    @Suzanne_OS @RawlinsFrench Yeah, it should only be broken if you get it wrong! It’s not my fault the NBN node is underwater so my whole area doesn’t have internet :( I could do it on my phone but it treats it like a whole separate person. Sigh!

  • nicolasantilli Nicola Santilli (@nicolasantilli) reported

    @RawlinsFrench NBN down again, think there goes my Wordle streak!

  • nags00420623 nags (@nags00420623) reported

    @NBN_Australia it has been nearly 24hrs since the NBN outage in Wentworthville (2145). How do I get an eta please?. Hard to believe it has taken this long to restore an essential service