NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 12/14/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • iiNet iiNet (@iiNet) reported

    @weezmgk Stay safe and dry Weez! The red light on that NBN box in your video definitely suggests a line issue. Flick us a DM and we'll sort you a call to get this fixed up. - Tal

  • Fluid_Marketing Scott Holmes (@Fluid_Marketing) reported

    @LucyTurnbull_AO Would that be retrospective? Malcolm may have told a few dubs like the NBN being better if it was a cobbled together old copper network hybrid contraption.

  • Dockairne Sam Harris 🌸 🌹🐕 THATCHERITE! Robespierre LIVES! (@Dockairne) reported

    Hilarious! The utterly useless NBN knows there IS an infrastructure node problem affecting my address but when you check the status at my address on their website it shows NO outage. Dear God what a pathetically pointless organisation you are NBN. FFS!

  • ohwell12342 serbyan podcaster (@ohwell12342) reported

    I have an NBN outage and my mobile service is ******* cooked at home. This is ******

  • prodosworldwide PRODOS (@prodosworldwide) reported

    @Optus NBN has dropped out 3 times here in Richmond 3121. Impossible to get through to tech support.

  • YuDanGu1 Yu Dan Gu (@YuDanGu1) reported from Sydney, State of New South Wales

    @TPG_Telecom it's report out of time,not only my home nbn,almost all TPG broadband have same issue. I saw few report on TPG community and Chinese social website

  • NishantNahar Nishant Nahar (@NishantNahar) reported

    Thank you @TPG_Telecom and @NBN_Australia . My HFC connection at Oakleigh south is not working from more than a month now. Hopefully this will get fixed in year 2022.

  • Pickle_Lou_ Labhaoise 🦋 (@Pickle_Lou_) reported

    You may have seen my whinge to Optus about the NBN being down It’s been working since later that day As I requested updates I’m getting, we are still working on it updates This one advises I’ll receive the next update in 3 days WTAF, I’m lucky it seems

  • Ayyydra adra 🌺 (@Ayyydra) reported

    NBN doing a planned outage from 12am last night to 6am tomorrow morning I’m going to scream, nothing is going right today.

  • HammerRazor Hammer Razor (@HammerRazor) reported

    NBN is the worst... that is all