NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

Problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 02/28/2026 21:05

February 28: Problems at NBN

NBN is having issues since 12:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • JG_Dejax Jacqueline Giuliani (@JG_Dejax) reported

    @TPG_Telecom Is there an NBN outage in postcode 3073 today? If so, when do you anticipate that NBN will be available again?

  • sean_callow Sean Callow (@sean_callow) reported

    Our @Telstra home internet has been down for 15 days, with visits from 3 different NBN techs who all said we need a new @Telstra modem. @Telstra customer 'service' continually starts our conversation from scratch and refuses to do anything except book another NBN tech

  • Flopman39 Glen Thoms (@Flopman39) reported

    @NBN_Australia you knocked out our street repairing another house on Monday. Technician finally arrives today. Tells my wife its fixed & will be working in 20min & left. TPG just confirmed not fixed & at least another 24 hours. It’s been 6 days. Beyond frustrated. Please help! 🤯

  • JamesAFaulkner Uncah Jauuuuuumes (@JamesAFaulkner) reported

    @ponyhag When I talk about my NBN not working, this is what I'm actually talking about.

  • AngelaMBarra Angela Barra (@AngelaMBarra) reported

    @Optus How can your customer service team on the app not know thay there's a network issue with the nbn? Why do we keep getting told to trouble shoot after a week when it's been a nbn network issue caused by floods? After 4 + Internet gets fixed for an hour or so then goes again.

  • juneleaf thanks, it has pockets (@juneleaf) reported

    @Aussie_BB is there an outage happening or are nbn just periodically killing my connection for funsies? The box has gone down twice in 10 minutes now. I’m on the thornbury poi

  • furfagie 🌟Kai 🇦🇺FURDU 2022 (@furfagie) reported

    @NBN_Australia FIX YOUR INTERNET!!!! 🖕🏼🖕🏼🖕🏼🖕🏼🖕🏼

  • jaspersharpe_ Jasper Sharpe (@jaspersharpe_) reported

    @elonmusk When is starlink coming to Australian central cities? @elonmusk The Australian NBN is garbage so I am very excited for @SpaceX to get starlink ready.

  • samsterdamxxx Sam Smith (@samsterdamxxx) reported

    @tanya_plibersek @tanya_plibersek the Northern Rivers desperately need help. Please push to send in military assistance. NBN is down in areas due to scheduled works - my elder parents have no phone, internet, their home barely livable. No food, water, petrol. Local member unreachable.

  • nicholasevering nicholas everingham (@nicholasevering) reported

    @NBN_Australia Shane Warne died because you took too long to fix the internet. Please implement a temporary solution asap! 🥺