NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 01/08/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • jakemreid Jake Reid (@jakemreid) reported from Cairns, State of Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • rinseenrepeat Nsuf (@rinseenrepeat) reported

    @Optus nbn is down in Bankstown 2200

  • DanielCasey_CBR Daniel Casey (he/him/his) (@DanielCasey_CBR) reported

    @NBN_Australia @goodtel My existing services with @iiNet are being cut because they are turning off the VDSL network.

  • cmkusher Cameron Kusher (@cmkusher) reported

    Trying to use the internet at home in Australia sometimes is seriously like you are in a third world country. It is unbelievable how bad the NBN is. And how it has been built in such a way that your ISP can't help you with any internet issues you have.

  • CripDork Phoenix (@CripDork) reported

    @VodafoneAU so, in theory, i could churn my telstra prepaid to voda postpaid at $40 a month and have 40gb a month data on phone for as long as i stay subscribed, and get your NBN thing at $70 a month? would I have to fully move the mobile phone service over first to access that deal?

  • Mestudentoflife Jane Hay (@Mestudentoflife) reported

    @Studio26151 I went with Sumo, they gave me a better rate, slightly higher feed in tariff, no $30 monthly fee for no service. They also took over my gas and my NBN and gave me a $15 month discount on my NBN so I’m about $45 a month better off than I was before.

  • sulrich70 Steve Ulrich (@sulrich70) reported

    @_markagregory @MRowlandMP @NBN_Australia Question has to be asked why do you need 5000 (highly paid) employees to project-manage contracts?Investments made over the past decade, future proof and scalable broadband network would be in place now.Upgrades should be in place now leading the world in broadband connectivity.

  • AdamWesterhout Full Court Fitness (@AdamWesterhout) reported

    Woke up with no internet connection. Checked NBN status and faults and it said my address isn’t connected to the NBN, but my neighbours are. I reckon some idiot technician disconnected my connection by mistake - does that happen? My ISP confirmed fault isn’t my end.

  • Jordantheranga Jordan Noy (@Jordantheranga) reported

    @Optus This is about mobile network. Not NBN

  • mikegoldmanlive Mike Goldman (@mikegoldmanlive) reported from Brisbane, State of Queensland

    Telstra charge 100$ a month for my NBN home internet. Cancelled and started using a prepaid dongle with another company. 17$ a month, better speeds, more reliable, better customer service. Bye Telstra.

  • nilz1791999 Niloy Mahmood (@nilz1791999) reported

    @Optus nbn is down in Canterbury 2193