NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 03/10/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • RustyCid RustyCid (@RustyCid) reported

    @Cayinator @NBN_Australia Hopeless...maybe i should just fix someone's car then tell them, here you go, you can do the rest when it's all in pieces. Looks like the new norm now...

  • PRETTYPISTOL_ President Elect Q Soldier 🐸⚡ (@PRETTYPISTOL_) reported

    I have just been told by my ISP that I will have no internet connection due to NBN issues until they can come & inspect equipment earliest appointment available 30th December. So I have no wifi internet for next 12 days over the Christmas period... Brisbane Australia WTF!!? #NBN

  • DavidWhittingha David Whittingham (@DavidWhittingha) reported

    Hello Telstra, any chance of keeping my internet going for more than a couple of hours at a time? Since the NBN arrived it’s been a heap of ****, unlike before, when it worked great.

  • Mino_tauri Mino Taur Your VOTE Your Voice Our Future (@Mino_tauri) reported

    @christianlexus Turnbull was terrible never forgetting how he turn NBN in junk

  • egirrrlie 𝖊𝖌𝖎𝖗𝖗𝖗𝖑𝖎𝖊💧 (@egirrrlie) reported

    Some have suggested it is related to the change from FTTP to FTTC at rollout... Which raises an interesting question: is it possible the design & configuration of @NBN_Australia boxes was based on full fttp rollout and DIDN'T CHANGE when the Libs cheaped it down? #auspol

  • JocelynBrewer Jocelyn Brewer (@JocelynBrewer) reported

    So turns out you dont even need to @ the NBN co and they reply to your tweet. Imagine if they built a network that matched their customer care skills. #reverseengineered

  • AdamMRockett Adam Rockett (@AdamMRockett) reported

    @NBN_Australia Hi @NBN_Australia - I’ve received the email to contact my provider but my provider cannot see the service?

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @trentdimo Sorry for delayed response, Trent. We're able to locate the account using your given details and ran an initial test, the results shows possible line fault on NBN's network affecting the service. (1/2) -Shane

  • CGrandma55 CrankyGrandma55 (@CGrandma55) reported

    @Raymartin55 @sallymcmanus except those who cant use it on their phone. Like me and my mother. Or places in Internet Dead Zones (can name 3 taverns here that have **** NBN and Mobile Tower reception You need Internet on your phone.... people on jobstart cant afford it.

  • MikeCullen73 M.R. Cullen (@MikeCullen73) reported

    Alright, why is my internet not working? Both NBN & IINET don't show any outages.