NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 02/08/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • winsordobbin Winsor Dobbin (@winsordobbin) reported

    Hey @Telstra My NBN is almost as slow as my old ADSL. Do I get a refund?

  • Optus Optus (@Optus) reported

    @LukeManuel43 Our Network Team advised an NBN issue has been identified in the area. Do apologize for the network disruptions. We have not been given an ETA yet. Feel free to shoot us a DM at any time for further updates. Kristy

  • the_scotsman_ the_scotsman_ (@the_scotsman_) reported

    NBN (FTTN) dropouts, Sync has dropped from 45M (was 55M before stability profile 6 mnths ago) to 12M. Only thing Telstra could do was get me to reboot it and try another powerpoint. They'll "monitor it" over 24h. I already know there's a hard fault in the Node or pillar. FFS #NBN

  • cure9mm cure (@cure9mm) reported

    @NBN_Australia Yeah I talked to iiNet they said it’s an issue with NBN

  • lilithia Lilithia/Stef ♡ (@lilithia) reported

    My NBN has an outage but I have **** to do. 😡

  • KazzaRBazza Karen Stewart (@KazzaRBazza) reported

    @JoshFrydenberg When we bring in a lieutenant-general and business leaders to handle a medical matter, I would consider we'd had a catastrophic failure. Could Lt Gen Frewen fix the NBN rollout and manage the next census?

  • GerardKiely Gerard Kiely (@GerardKiely) reported

    Haha haha so liaberals got hold of NBN and replaced it with 58k km of copper wire What a joke these idiots are Telstra has to upgrade to fibre but these idiots give there matez the money $27b gone up to $57b ... lower crappier service too many cant connect

  • JustMe4Now0 JustMe 🇦🇺 (@JustMe4Now0) reported

    @NBN_Australia Can you engage with all your customers and provide a service that works? Second day of no internet 30kms from Melbourne!!!

  • WhiteboardKing BB (@WhiteboardKing) reported

    @NBN_Australia Infrastructure issues, dont think its going to be resolved quickly. When fixed i just need another appointment quicker then 6 weeks like the last wait.

  • MaiWenqi WM (@MaiWenqi) reported

    @Optus Why is my NBN speed so slow? Undergoing problems tonight?