NBN Outage Report in White Rock, Cairns, State of Queensland
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in White Rock, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (77%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (3%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near White Rock, State of Queensland
Latest outage, problems and issue reports in White Rock and nearby locations:
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Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland
@HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet
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Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland
@jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.
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Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland
And right on cue my NBN goes down. That should be a huge election issue. #QandA
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Dawkins (@dawkins_scott) reported
@jendudley unrelated to your NBN promo, but I discovered my parents on the old Optus cable network get 100mbs if they keep using their old cable modem, or it goes down to 50mb if they use their NBN modem. But the NBN modem doubles the up speed!
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Vodafone Australia (@VodafoneAU) reported
@virgiliofavero Let's take a look, Virgilio. For more info on the outage, give our NBN Team a call on 1300 801 122.
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Naomi Elle (@naomi_t_81) reported
@Telstra Turns out the number is bundled with a Telstra NBN plan and this is the reason why the number is reporting as inactive and cant be ported. While the issue isnt completely fixed at least I can try something else to get this process moving.
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Peter Linde (@PeterLinde75) reported
@Jynx100k Definitely bad, upload is all over the place, goes from 42 to less than 1 then back again within a few minutes. Have reported @Aussie_BB, done a heap of testing, waiting on @NBN_Australia to agree there is a problem, so we can get it fixed.
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lazy (@lazy___ow) reported
@OwStans No my government ******* me with **** nbn
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Andy (@andyjeier) reported
@NBN_Australia I have checked, it’s not my provider.. it’s an unplanned NBN issue that is affecting Ferntree gully.
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Michael Sargent (@michael_s99) reported
@Telstra Perhaps @Telstra should be investing in customer service. Being constantly directed to use the Chat is disappointing. I tried to upgrade my NBN last Saturday and 6 hours later was no closer. It takes 20 mins to get a reply!! After the six hours a new person came on to start over!
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Wayne Hunt (@kiwi_hunt) reported
@sofieformica When you first hook up to the NBN there are always teething troubles. Our hook up here in Hervey Bay was quite un trouble free although our phone line played up a bit. Daughter in Bribie Island had to change their Telstra Modem twice before they got proper connection.
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AndreMay (@AndreMayAU) reported
@Telstra Hey Telstra, any chance of any ETA for an outage in postcode 3156? NBN connection. Been out for most of the day. Thanks.
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Angus Kidman (@gusworldau) reported
@jendudley they might be doing the "temporary upgrade" thing via NBN incentives, been quite common in recent months. Alternative: never trust Speedtest. Both may be true.