NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 02/17/2026 21:50

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • baegle527 emaiden extraordinaire💙💛 (@baegle527) reported

    vote labor for a better nbn or so help me god i will have a real life joker moment #auspol

  • Lisheon ‍‍Alisha. (@Lisheon) reported

    Can the NBN guys fix this ****** outage? Couple of hours I can deal with. But not days.

  • RayMondeDeux Lakey Farm (@RayMondeDeux) reported

    @TheNakedFarmers @BazzaCC Screenshot up the paddock on telstra network.... Now they're building an nbn tower on our boundary.....

  • Katalae1 Katalae |Vtuber| Hiatus~ (@Katalae1) reported

    Our signal is fine but the connection dies and restarts every 5 minutes. Its unusable and a waste of money. We waited as we were told between 8am and 12pm. We called them after 1 and was told we'd hear back by the end of the day if nbn don't show up with a new timeslot.

  • KiwiFunknuckle Kiwifunknuckle (@KiwiFunknuckle) reported

    @Optus Just installed a new NBN router and had to put up with my crap 3G Optus data while offline. Your coverage is really terrible. It's 2021. Can you get @GladysB to sort this out? Thanks.

  • BarbaraJaneGunn Barbara Gunn (@BarbaraJaneGunn) reported

    15 days and still waiting for @NBN_Australia internet to be restored. @Optus offering phone data but that doesn't fix the problem. How much longer Optus?

  • DashHowler Dash (@DashHowler) reported

    @NBN_Australia yo why is the internet down in places where there’s no floods or nothing, aka Tassie?? That and there’s literally no word on it or what’s going on, just “no detected issues” even though more than one of us is having the issue.

  • oakenchair lrow (@oakenchair) reported

    @AlexBallhausen @TonyHWindsor Dreadful telecommunication service inc NBN in regional areas. Better service in Nepal than central NSW.

  • Tom97690051 Tom (@Tom97690051) reported

    @SpinTelAU currently have been without internet for 4 days in Fitzroy North. Have tried multiple times to call only to be put on hold or hung up on. NBN Network status reports no issues for my address. What is going on?

  • leilaxuxu Leila (@leilaxuxu) reported

    @Optus We can’t go on live like this, @Optus ! 24 hours without service! And isn’t even raining, what’s your excuse? We need the NBN connection fixed right now! #optusnbndownfor24hours