NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 02/26/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • sullivansims Carla (@sullivansims) reported

    @TPG_Telecom Hi, no NBN outage and no outage listed on TPG website but I still can't get online. Is someone around who can investigate for me please?

  • BeksTJ rebekka thompson (@BeksTJ) reported

    @NBN_Australia Sorry you can’t blame severe weather for my outage - unless you class grey sky as severe weather. And expected reconnection in 24hrs. 🤬🤬🤬

  • nick_spurway La Niña Spurway (@nick_spurway) reported

    Hi @BelongAU I sent you a dm last night that’s twice you’ve stuffed this nbn move and nobody’s contacted me or my sister could I please get some help?

  • TheBudz96 TheBudz96 (@TheBudz96) reported

    @NBN_Australia no outages in my area yet i am getting the and i mean THE BIGGEST DROPS OF MY LIFE. Before you say "ask your provider" they are extremely great with their customer support they let us know when an outage or drops happen.

  • bertstaco Roberto C (@bertstaco) reported

    @NBN_Australia It would help if you focused on network reliability. I have had significant outages and slow internet over the past few weeks. Reported to Telstra, but they are useless. The whole reporting system for consumer faults is poorly handled.

  • pelli_69 Pelli69 (@pelli_69) reported from Sydney, State of New South Wales

    @NBN_Australia any updates on when service will return on Northern Beaches? Power has been restored but still no NBN?

  • brandyboyAU Brandy Martignago (@brandyboyAU) reported

    Today is day 10 of no @NBN_Australia in #bondibeach with no answer to when we should expect connection resolution. Thanks @PaulFletcherMP. I’m in isolation with with no chance to work from home as the 4g is buckling under pressure.

  • NomadTundras Catnip (@NomadTundras) reported

    @octoberaIIover Holy **** I sympathise, aussie internet sucks. NBN in our area is thankfully a lot better now but still eats dirt.

  • astrocaitlins caitlin (@astrocaitlins) reported

    @Optus someone ordered an nbn internet plan using my optus account and it's being sent to some random address i have never heard of. support has told me i am unable to cancel it for another 24 hours because the modem is being shipped. is there anything that can be done right now?

  • GT351_JONS Proud Bulldog Fan (@GT351_JONS) reported

    @Telstra No, i am running on 4G... NBN tech cam and put new modem and connectors, still same problem. Then another NBN tech came in the afternoon for neighbor and discovered the 4 houses connected to 1 pit have the same issue..Still not fixed though, waiting for Tap in pit to be replaced