NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

Some problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 12/13/2025 05:45

December 13: Problems at NBN

NBN is having issues since 08:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • KieranS02847811 Kieran Sweeney (@KieranS02847811) reported

    @AlboMP NBN connection went down in Derby WA for 5 customers 3 weeks ago. They called my brother at 6am yesterday to cancel their technician. So much for customer service. He still has pay his bills for no service.

  • AnOldManStream1 AnOldManStreams (@AnOldManStream1) reported

    @PaulFletcherMP You mean under the ALP, the NBN planning phase was implemented? You do know what a planning phase is in any endeavour dont you Paul? 70% of a project is planning. Oh wait! You think voters are stupid! Is this based on your belief that the people that voted for you were? #auspol

  • thebear_52 Silvana (@thebear_52) reported

    @AmyRemeikis @bsadams25 Could you take Jane Norman aside and explain to her about the stuff ups in the NBN by Turnbull etc & how Labor is planning to fix the LNP's catastrophic mess so we can have fibre to the home!!

  • WatsonsTroops1 WatsonsTroops (@WatsonsTroops1) reported

    @fictillius But like you said what a lot miss is that a big part of the issue is the nbn AVG and CVC costs make high speed near impossible. Was part of the nbn makeup since the Labor days.

  • wilburswormhole wilbur 🪱 (@wilburswormhole) reported

    @PaulFletcherMP So you’re taking credit for my NBN dropping out every half hour? It’s a crap service and you know it.

  • sandmanute people who block are not intelligent (@sandmanute) reported

    @AlboMP Your not banging on about this NBN crap again are you Albo?

  • bigbaddanno Daniel L (@bigbaddanno) reported

    @AlboMP I never had NBN under labor so just more BS. This next election should be a no brainer but it won't be with you as oppo leader.

  • mary_tambling63 💧Wake Up Australia! (@mary_tambling63) reported

    WTF!! @abcnews Jane Norman telling us about Labor Party's newly announced Policy to fix the NBN, but the background is all Moriscum photo-ops! WTAF!!! #auspol

  • carmody49 shuana (@carmody49) reported

    Haha @AlboMP trying to buy us off with the another crack at the NBN, the piece of crap you gave us…. you can’t polish a ****. I’ll never vote Labor, your party always gives Aus a deficit. #LabourParty #LabourMP

  • tmcmahon21 Tony (@tmcmahon21) reported

    @newscomauHQ Australia still paying for Labor last internet **** up NBN