NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 02/12/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • jakemreid Jake Reid (@jakemreid) reported from Cairns, State of Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnDJBilling John Billing (@JohnDJBilling) reported

    @acccgovau Only because they were forced to with ADSL being switched off. We also have among the worst internet speeds in the world with our NBN.

  • james_tew James Tew (@james_tew) reported

    Anyone in #PERTH having issues with @Optus NBN tonight? Upload is absolute crap tonight!

  • NewsGopher1 News Gopher (@NewsGopher1) reported

    @NBN_Australia @Optus today I was once again left waiting for a whole afternoon for a technician to attend my home and restore my non functioning NBN service. Another no show from you guys. The 2nd this week. So far I have sat in my house for 8 hours waiting for your 1/4

  • bompshebomp Wenno (@bompshebomp) reported

    @NBN_Australia Have reported already. Case dealt with. But nothing suggests to me that the technician was called out over the disrespect shown to my property. Oh- and before all of this happened I had stayed home an entire day waiting for a technician who never arrived. Don’t start me! 😤

  • RockSta10118815 RockStar (@RockSta10118815) reported

    @NBN_Australia My NBN went off during 'planned maintenance' and never came back on. That sounds less like a computer software issue and more like sabotage.

  • AllanSeymour1 🔥💧😷Scotty: I only hold a pose, mate 😷💧🔥 (@AllanSeymour1) reported

    @Harclubs1 Yes, you'd think that the NBN management would be to blame for the technical issues. Perhaps the bonuses for exceptional competency should be paid back. However the ****** internet, lack of fibre to the home, I blame on the LNP & our last 3 PM's.

  • nathanemmanuel8 N8 (@nathanemmanuel8) reported

    @NBN_Australia why is there no enquiry email address found online on the contact us page ? Also your outage page is misleading I have had issues 4 times within 6 months but it always says no outages.

  • williamdudeee William (@williamdudeee) reported

    @NBN_Australia @_Acxd_ @NBN_Australia help out my guy bro service 0.1/10

  • TatteredRemnant Tattered Remnant (@TatteredRemnant) reported

    @NBN_Australia Hello. Thanks for response. Apparently, NBN FFTC does not support the use of mesh modems like Google Nest. Apparently, VLAN is the technical limitation. It’s very frustrating.

  • andream75 Andy Mac (@andream75) reported

    @ReeB_73 @NBN_Australia Mate I’m just getting started! My whole week (and plans) down the gurgler. And no explanation why. Let’s see if they turn up tomorrow.