NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 03/05/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • jeffreys_jake Jake Jeffreys (@jeffreys_jake) reported from Meringa, State of Queensland

    @BazzaCC @Telstra Same thing here. Not only lost nearly all signal,now missing work jobs,,,,because calls and emails not coming through( get allocations on daily basis). In the same period,increased my contract. Also convinced my elderly neighbour same bullshit and deal with NBN.BLOODY SCAM

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • jakemreid Jake Reid (@jakemreid) reported from Cairns, State of Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • deric_samji Deric Samji (@deric_samji) reported

    @iiNet still seeing patchy NBN in South East Brisbane. Please help!

  • yu_haocheng StevenYu (@yu_haocheng) reported

    Is NBN down again?@tpg

  • AngelaKorras Angela Korras (@AngelaKorras) reported

    Looks like it’s a @TPG_Telecom issue. Friend just told me he’s having issues in Brighton as well. Really makes me angry as we overpay for NBN in this country. Not good enough.

  • Ramaceltek Rama Celtek (@Ramaceltek) reported

    @Internode Still experiencing performance issues with NBN since last night. Latency is 3500msec which is absurd.

  • mavrick5au Mark Fraser (@mavrick5au) reported

    @TPG_Telecom Hi guys. I can see from your status page there is an NBN problem. But when I go to the page, I get a 504 error. When is it likely to be fixed. I am in postcode 3140

  • godhwanijm Jit (@godhwanijm) reported

    @TPG_Telecom No internet, is this TPG national outage? NBN Co showing no outage in my area

  • GregLomas1 Greg Lomas (@GregLomas1) reported

    @peter_c_william @NBNCo The nbn was broken on conception. Give them 20 years and they will rebuild with internal standards rather than their own BS.

  • JessBonsell Jess Bonsell (@JessBonsell) reported

    @nicoleb1969 @trigopop @TPG_Telecom No it must be NBN, iinet is down too?

  • Bashkim_Aliu_ Bashkim Aliu (@Bashkim_Aliu_) reported

    @TPG_Telecom not only is your nbn and internet down but your site is inaccessible.

  • BryNnNyrB BryNnNyrB (@BryNnNyrB) reported

    @TPG_Telecom very interesting day. I received a call today from one of your reps trying to convince me to stay with TPG. Glad I cancelled my NBN service and decided to switch to @Aussie_BB next week. I can’t stand poor customer service such as this anymore.