NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 02/21/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • jakemreid Jake Reid (@jakemreid) reported from Cairns, State of Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • JustinM79380965 J C M (@JustinM79380965) reported

    @ROOKIETRADERA @fulovitboss Try getting the s7bstations each Tesla fast charger, requires 700amps for 1hr charge. The power network upgrade, will take decades. How long did the NBN take? This is more complex and requires far bigger infrastructure.

  • lisamt75 Lisa Thompson (@lisamt75) reported

    @Telstra No. I’ve had issues with connection since relocating in December. Apparently have an nbn technician coming tomorrow but that doesn’t mean it will be resolved. I need some sort of internet meantime that works. I’ve contact Telstra multiple times just to get to this point.

  • CGallerine Gallerine (@CGallerine) reported

    @hardway_jones I can't help but relate on the note of NBN. I am in that family of 3 situation with my parents, the biggest download any of us do is me or my dad installing some game, but even then we're paying a large sum for a pretty terrible service. NBN has never been great for it's price.

  • PhilGould15 Phil Gould (@PhilGould15) reported

    My NBN Internet keeps dropping out. Happened a lot over the past few days. Why is that? Is there a problem? @Telstra

  • transgirlkali kali 🏳️‍⚧️ (@transgirlkali) reported

    @NBN_Australia @sam_therman it doesn't how many times we call for help. the speeds are still ****. once a year you guys come in and repair our wires because our internet stops being consistent, but it just happens again the next year. clearly you aren't doing something right

  • bellfrog Froggy (@bellfrog) reported

    @slsandpet I’m having trouble with everything. If you ring any major business or government enterprise you will have trouble talking to a human unless you are buying something one one exemption Telstra or NBN

  • bwrigley BDubAus (@bwrigley) reported

    @Telstra @NBN_Australia our internet connections are all still down in the inner west of #Sydney, and have been for over 24 hours! Just 5kms from the CBD! What is going on? We’re paying for internet and not getting it. #ACCC

  • andrewkeith80 andrew keith (@andrewkeith80) reported

    @sallymcmanus @NBN_Australia , surely, nbn is the biggest failure. Qantas planes still fly but NBN fails to provide good service comparable to other nations.

  • keithdavey66 KK49 (@keithdavey66) reported

    @NBN_Australia Rap service

  • dsfalconstar David Simpson (@dsfalconstar) reported

    @joelfcbirch @ImagingOdin Our government at the time suppressed 5g so that their inferior NBN wouldn't look so bad. It set back development of new technologies for sure, and Aus leads mobile internet research worldwide