NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 01/07/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • agentsarah6 agentsarah6 (@agentsarah6) reported

    We’ll have to cancel the stream tonight because @NBN_Australia can’t get their act together. Our apologies. Hopefully we can be up and running next Saturday night for #TDSOTM with no issues. #SupportSmallStreamers

  • ThePurlBox The Purl Box (@ThePurlBox) reported

    @Telstra my fixed wireless nbn wrongly throttled for excess data when I am on an unlimited plan. Mobile data so poor at my address that I can’t access the app for help. Assistance would be appreciated

  • drobert2 David Roberts (@drobert2) reported

    @exetel @networkoutage Outage in Brisbane, Moorooka NBN..Any update?

  • samywamy10 Sam Wright (@samywamy10) reported

    The NBN NTD is reporting it has internet and a test from my ISP confirms I have internet. Have tried restarting the router and internet works for a few mins then dies again. I reset the router a few weeks ago when this happened, not keen on doing it again. Please help 2/2

  • Salsnifer Stephanie Linn (@Salsnifer) reported

    Don’t be fooled by @Telstra claim that their smart modem offers uninterrupted internet when the @NBN_Australia Is down. 4 weeks no internet, no @Foxtel. 4 techs have been, 1 complaint to the ombudsman and +++ promises from complaints with 0 calls or resolution.

  • FGecolarge FG (@FGecolarge) reported

    @Telstra 2/2 checked for the specific address several times using another service - but no sign. NBN said and hence I could give up checking my networks for a problem. Key message to Telstra - provide accurate info, save customer time, be appreciated! Thanks for replying.

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @psg_au Hi Peter, we care a lot about your experience. If you're still having speed related issues. We would suggest your retail provider raise a fault request with the nbn support team. 1/2

  • aj_aspire Dr Ann Jardine (@aj_aspire) reported

    @EricaSouthgate @Telstra Good luck Erica. Just taken us over four weeks to sort out an NBN problem with Telstra and in the end we came across the solution

  • kcarruthers Kate Carruthers 😷🧤🦠 (@kcarruthers) reported

    @LisaMCrosbie Lots of folks are on very low bandwidth connections due to our poor National Broadband Network (NBN) or are working out of their bedrooms (although virtual backgrounds have helped with the latter).

  • madivad Dave Matthews (@madivad) reported

    @NBN_Australia My enquires lead to a dead end. Your website said there were no issues in my area. Your contact said speak to my ISP. My ISP couldn’t give me anything except you’ll come and have a look in 5 days. It’s fixed now, local businesses would thank you, if you fronted and were honest.