NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 02/16/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • woodsyfnbr RG Woodsy (@woodsyfnbr) reported

    @L2Choo @TKaiuuuu @THlGHx what's the point of getting some rand nbn people to stand around and not fix it

  • dpsmith19771 Dan (@dpsmith19771) reported

    @DamoMK @Alannahjoynes I've completely changed from NBN. Using Optus 4G wireless internet. $50 a month unlimited, zero issues. If you're in a 5G area you can get unlimited for $70ish. Plus it's literally plug and play.

  • Staunchy87 Pablo (@Staunchy87) reported

    @MRowlandMP @AustralianLabor What a waste of money. The ****** NBN has been outdone by a much superior product. Starlink. If the NBN can’t at the very least compete or be better than Starlink why invest tax payers money into a sub standard service.

  • RyanWil62993886 Ryan Williams (@RyanWil62993886) reported

    Anyone have any issues with Telstra over-billing or NBN supply?

  • aaronvallen New Romancer (@aaronvallen) reported

    @MJ_Leaver My Kayo was almost unusable streaming to the TV until I upped our NBN speed from 50 to 100. The only streaming service I have that was continually buffering and freezing. Now to sort out this new issue of it only allowing one profile to stream at a time.

  • wattleiwear Lorraine Osborn (@wattleiwear) reported

    @MRowlandMP @mackaysuzie Good this is needed. So is a big shake up in service provision & management at NBN Co. Please take a close look Minister.

  • paullayr paul newman (@paullayr) reported

    @BeachGirlJan @Telstra Cancell nbn and buy Telstra mobile Telstra plan .400GB data 5G fast for $75. No problems ever.

  • Ancray Andy Craig (@Ancray) reported

    @NBN_Australia Thanks for the offer, and no offence, but I do t think the social media team can help here, unless you've got the power to replace copper with fibre now rather than next year?

  • tom_hawking Tom Hawking (@tom_hawking) reported

    hey @iiNet any idea why the nbn in Thornbury 3071 is slower than a wet week? we just moved from an apartment where it was slow to a house several blocks away where it's even slower. did someone blow up the exchange or something??

  • simonwaight Simon Waight (@simonwaight) reported

    @Nurfballs @NBN_Australia RSPs are a thin shim over the wholesale network. I rarely get upset with them because mostly they are not the problem.