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NBN

NBN Outage Report in White Rock, Cairns, Queensland

Why is my NBN service not working?

No problems detected

If you are having issues, please submit a report below.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in White Rock, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • KateHamilton88
    Kate Cunningham (@KateHamilton88) reported from Cairns, Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • LeVoyageurOz
    💧Le voyageur (@LeVoyageurOz) reported from Cairns, Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Nigel_Purchase
    Nigel Purchase (@Nigel_Purchase) reported

    The NBN saga continues. They were supposed to fix it on Friday. Of course, they didn't. My ISP can't give me a date for when it'll be fixed. Starlink just keeps on looking better and better.

  • DesignedToFade
    Social Kristancing (@DesignedToFade) reported

    Going on 36hrs without @nbn . Apparently one technician tried something but that didn’t fix it - took another 16hrs for another tech to turn up to the site for a second opinion. Absolutely amateurish attitude to internet in this country

  • voda_utd
    Voda Utd (@voda_utd) reported

    @Optus Is it an Optus issue or nbn?

  • ausnotes
    Powell's Other Glasses (Ausnotes) (@ausnotes) reported

    @CapitalLutra @Telstra I pair MyNetFone with an NBN service. I guess you could do a landline over a wireless service.

  • iQ_S4R4
    🎗Sara 🍀🕯 (@iQ_S4R4) reported

    @NBN_Australia It has been 3 months of weekly maintenance for up to 8 hours every time. Not even dial up needed that much maintenance. And even so, service is consistently & continuously horrendous. Glad you all got your bonus though for job well done 🙄

  • theVspotAUS
    🔥💧🐨 THE-V-SPOT (@theVspotAUS) reported

    Dear @NBN_Australia Can you please explain to me how you are able to fund obscene bonuses yet I can't get a technician out to fix my only-a-few-months-old service until Wednesday week? I run my online business from home and rely on a service that works.

  • thatimran
    Imran Shakeel (@thatimran) reported

    @NBN_Australia Sarah takes over from Jacky with more canned responses while adding 0 bits of additional information. Way to go @NBN_Australia. Do you have to read this in a book and type everytime? Really, bots would be more efficient and save you time to solve actual issues.

  • thatimran
    Imran Shakeel (@thatimran) reported

    @NBN_Australia How are you helping me then other than looking forward and replying with canned responses? As I mentioned this outage is on your page and is there for more than 48! hours. Is that really an acceptable state of service?

  • JayMo31415
    James M (@JayMo31415) reported

    Hey @StanSportAU the MZ game played fine and suddenly the Brumbies game is super choppy again. Less bad so far but I am getting buffering several times a minute on HFC NBN via PS5 app, again. Figure it out.

  • NBN_Australia
    nbn™ Australia (@NBN_Australia) reported

    @PeterPreeve Hey Peter, nbn is actively working on process improvements to respond to these lightning events and working with suppliers to restore customer services as quickly as possible. 1/2