NBN Outage Report in White Rock, Cairns, Queensland

Problems in the last 24 hours in White Rock, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (73%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near White Rock, Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

• 
  Kate Cunningham (@KateHamilton88) reported 2 minutes ago from Cairns, Queensland

  Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

• 
  Granville #AussieResister (@Granville4879) reported 3 minutes ago from Cairns, Queensland

  @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

• 
  SLAV (@therealslav84) reported 13 minutes ago from Cairns, Queensland

  @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

• 
  Granville#AussieResister (@Granville4879) reported 14 minutes ago from Cairns, Queensland

  @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

• 
  Granville#AussieResister (@Granville4879) reported 36 minutes ago from Cairns, Queensland

  @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

• 
  Moods Moody (@MoodsMoody) reported 43 minutes ago from Cairns, Queensland

  Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

• 
  Jake Reid (@jakemreid) reported 49 minutes ago from Cairns, Queensland

  @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

• 
  💧Le voyageur (@LeVoyageurOz) reported 54 minutes ago from Cairns, Queensland

  And right on cue my NBN goes down. That should be a huge election issue. #QandA

• 
  Daniel Rose (@dgr_dgr) reported 56 minutes ago from Cairns, Queensland

  @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dragon Fan - (@DragonRedV1) reported 7 minutes ago

  @7NewsSydney I am with @DodoAustralia and I'm very happy with my internet speed and service. When it was first installed it was underperforming but they worked with the NBN to get it right and its been great ever since

• 
  Tony West (@pasavito) reported 10 minutes ago

  @Telstra NBN down again. Really hard to have 2 kids learning from home & me WFH with this frustration. 4G backup isn’t enough bandwidth anymore. No, no outages listed. It just fails here a lot. Did with ADSL as well :( Most likely local shops have no voice/data either.

• 
  Haley De Martin 🧼🤲 (@Halesdm) reported 14 minutes ago

  @Optus I’ve spent over an hour now on your chat trying to work out why our NBN is constantly dropping out/running deathly slow. So far they have confirmed my address, I have been told to run a speed test and describe interval dropouts. Going in circles. Over an hour!Ridiculous

• 
  donna (@donnerrjay) reported 14 minutes ago

  @GrogsGamut @iiNet Agreed. I was with them for 14 years!! and they still charged me $200 to cancel when I went to NBN else sign on for another 2yrs. Much happier with Aussie Broadband

• 
  Dr Dilara Bahceci (@DilaraB_PhD) reported 14 minutes ago

  Being unable to attend a mindfulness zoom workshop on managing the challenges of lockdown due to internet connection issues, even though I have "NBN", is a perfect example of why the #NSWlockdown sucks and I feel so heavily let down by my government.

• 
  steve new (@kipper1958) reported 17 minutes ago

  @abcnews It’s not them the accc should be after it’s @NBN_Australia .. they r providing a fourth rate service tell lies don’t turn up .. they seem like a protected species they are the ones who need investigating .. no customer service .. complete sorry the French but ******** ..

• 
  Leslie C Thiess (@LeslieCThiess) reported 22 minutes ago

  @GrogsGamut @iiNet Can confirm similar problem in transferring my NBN service within same apartment complex. Had to create a new service and pay in advance. Absolutely poor customer service at @iiNet !

• 
  Dwight Walker (@dwightwalker) reported 23 minutes ago

  @NBN_Australia Exetel NBN came up about 20 minutes after it went down last night

• 
  Julia Harvey ↔️1.5: 😷 : open🪟: 💉: avoid crowds (@harvey_julia) reported 26 minutes ago

  @albericie @acccgovau Finally. So frustrating that speeds aren’t being delivered - nbn issues, retailer issues, inadequate wifi modems all at a price that is too high.

• 
  Superloop (@superloopnet) reported 27 minutes ago

  @JetterOCE We built our own backhaul from each nbn PoI to better control your end user experience. We also have direct connections to Asia servers and twitch AND we have the lowest latency nbn. We don't have 24/7 support but we do have a local team in Adelaide who know their stuff, 7 days.