NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 01/13/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • jakemreid Jake Reid (@jakemreid) reported from Cairns, State of Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • jeffreys_jake Jake Jeffreys (@jeffreys_jake) reported from Meringa, State of Queensland

    @BazzaCC @Telstra Same thing here. Not only lost nearly all signal,now missing work jobs,,,,because calls and emails not coming through( get allocations on daily basis). In the same period,increased my contract. Also convinced my elderly neighbour same bullshit and deal with NBN.BLOODY SCAM

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • mitchelljfowler Boogie Cousins (@mitchelljfowler) reported from Sydney, State of New South Wales

    @hexsteph @NBN_Australia Hi. I work as an engineer at NBN. I can potentially help you get your service activated. Just have a few questions. Has everything been connected up to your new NBN provided modem?

  • geoff_craig GeoffroC 🏏🐶🥃🛩🐝🍯 (@geoff_craig) reported

    @NBN_Australia why is my internet constantly dropping out? Had a great technician here this morning. No equipment issues. What is wrong in the network? I’m in Camberwell VIC 3124. Thanks

  • maz_net_au Maz (@maz_net_au) reported

    @NBN_Australia Why not publish actual attainable connection speeds (grouped by area and technology type would be good). My max 25mbit FTTN service is an embarrassment and I'm now having to use 4G instead.

  • Bushscrubs Vince Steele - Artist/Cartoonist (@Bushscrubs) reported

    @BethanyinCBR Removed parts of the fast portion of the NBN so it doesn't actually reach anyone's house? Slowed down Australia Post to make it look like the more expensive priority service is faster? They seem to think it's for the good of the country, or at least, they'd like us to think that.

  • HCummies Hungry4cummies🔞 (@HCummies) reported

    @DrawPanther Ngl I think it's my modem that's the problem but I'll take any chance I can get to **** on nbn

  • MissLizzieZiZi 𝔼𝕝𝕚𝕫𝕒𝕓𝕖𝕥𝕙 (@MissLizzieZiZi) reported

    @BHustwaite Telstra has been trying to make me swap over for two years but I don’t want to as I have cable internet which has mostly been great and it’s fast. All I hear is how crap NBN is, so I was happy it got delayed 🤪

  • MitchGames247 Mitcho 🎬 (@MitchGames247) reported

    @NBN_Australia Can you get my twitter verified? That's the real issue if I'm being honest.

  • ajEdenvalley1 Dr.ajEdenvalley (@ajEdenvalley1) reported

    And the Telstra NBN saga continues. Day 7 new modem same problem. No proper phone service and download speed less than 1mbps. Run around continues. No care no responsibility . Same response every day It's like groundhog day. That's what you get when you pay a premium for service.

  • CGrandma55 CrankyGrandma55 (@CGrandma55) reported

    @Optus hahaha I am already working with them on my speeds. And drop outs. And unresponsive sites. FTTN here. And large download allowance so NOT a cheap Plan. Worst thing I was FORCED to do was migrate from cable to NBN.

  • TomRagen Tom Ragen (@TomRagen) reported

    @NBN_Australia is an absolute piece of ******* garbage. No wonder they don’t have a customer facing division because if they did, they would be ******* torn apart. And I’d be first in line.