NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 02/06/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • jakemreid Jake Reid (@jakemreid) reported from Cairns, State of Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Quinn61057264 agent Q (@Quinn61057264) reported

    @MishManners @NBN_Australia It's not nbn themselves fault they were set up to fail. They have at least 6 different technologies they now need to work with, Each with its own issues. All in the names of "faster and cheaper" which ultimately failed both quoted KPI targets.

  • MishManners Mish ✨ 🍩 Michelle Mannering (@MishManners) reported

    @NBN_Australia do you have any thoughts on this giant long thread of replies about how bad the internet in Australia is? What's your plan for making it better?

  • FionaMMarsden Fiona M Marsden (@FionaMMarsden) reported

    If I suddenly vanish off the internet it's because I wouldn't let the caller who said he's from the NBN fix my internet security. I told him I didn't think it worked that way & he told me I was going to be cut off. I hope he was a scammer because I will miss my internet.

  • catsmother01 Catsmother01 (@catsmother01) reported

    @PRGuy17 I just want cheap, fast broadband please. I’ve had 4 inoculations and nothing yet! My NBN still slow as buggery.

  • m_a_n_u______ Manu Herold 🐭 (@m_a_n_u______) reported

    @Telstra @NBN_Australia are you kidding me ??! Did I have to cancel a work project because you bully me ? Do I have to sue you ??

  • Lanofeathers Lano Featherstone (@Lanofeathers) reported

    @MishManners @NBN_Australia Theta will fix this (if they ever get mainstream enough)

  • eddit0r the hat man (@eddit0r) reported

    I just received a $27.50 rebate from the NBN for a service outage. Was a little bit surprised by that. I was even more surprised when I looked at the invoice and it was for a service fault in February 2019!

  • Trinkett Rina (@Trinkett) reported

    1.5hrs online trying to troubleshoot NBN issues with Telstra. Honestly feels like I'm talking to a wall. 😩

  • mhackling Matthew Hackling (@mhackling) reported

    @Telstra great experience cancelling an unused NBN service today. Sorted out quick smart by an engaged CSO after navigating the DTMF driven IVR send me an SMS rigmarole still that required an ID check once connected to a CSO

  • _FredMackay Fred (@_FredMackay) reported

    @MightyKingdom How bad the state of the nbn is