NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

Problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 12/07/2025 18:30

December 07: Problems at NBN

NBN is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • jakemreid Jake Reid (@jakemreid) reported from Cairns, State of Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • GeochemOz Pierre R (@GeochemOz) reported

    @murpharoo @adamlmorton Considering how wrong the Coalition was about the NBN, EVs ending the weekend and renewables being more expensive than coal, why would anyone listen to them on this issue, again? It's deja vu.

  • ashulz ashul (@ashulz) reported

    @rastij Clean energy, local manufacturing. Fixing all the broken bits of NBN, NDIS, aged care. Plan for wages growth. Ownership of problems, no blame of others. Sounded very keen to get it done.

  • situasiansays Aj (@situasiansays) reported

    @iiNet have you guys been having outages or issues with NBN all day in 3031? My NBN has been dropping out all day

  • JohnOSullivan36 John O’Sullivan 🌻🌻🌻🌻🌻🌻🌻🌻🤔🤔🌏🌈🌈 (@JohnOSullivan36) reported from Sunshine Coast, State of Queensland

    … manage economy and support NDIS AA: Labor did the PBS. Hawke/Keating govt; Rudd and Gillard governments. NDIS, NBN. This govt has held us back. Treading water. Not implementing any social etc reforms. Q7? budget repair/deficit SM: biggest turnaround in over 70 yrs. COVID

  • don_key56 JAMES LOOBY (@don_key56) reported

    🚨🚨 NBN Scam Call from Germany +49 {0} 186 88605 hang up block report

  • alexkidman Alex Kidman (@alexkidman) reported

    @ausretrogamer @NBN_Australia I can accept that a 1Gbps service won’t hit 1Gbps outside a lab. I would hope it could do better than a 250 connection at least once…

  • alexkidman Alex Kidman (@alexkidman) reported

    @SmurfingBeer @NBN_Australia Not so much since the ACCC started grumbling. My problem is that I’m now paying for an upgrade that is 100% no different to the cheaper tier, all of the time. The tech should be better than this.

  • whoisscanningme @WhoIsScanningMe (@whoisscanningme) reported

    Service resumes. New IP same ISP on Australian NBN network using fttn.

  • C_N_R05 C. N. (@C_N_R05) reported

    @10NewsFirst Better economic managers - funny argument to continue to make having spent billions trapping refugees. Money down the drain with the outdated NBN set up. $347k spent on an ambassador when that money could’ve been invested in welfare or training supports for apprentices.

  • tommoscarolina madi🏡 (taylor’s version) (@tommoscarolina) reported

    @goldenfoool NBN is not gonna fail us like it always does🕯🕯