NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 02/23/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • jakemreid Jake Reid (@jakemreid) reported from Cairns, State of Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

  • jeffreys_jake Jake Jeffreys (@jeffreys_jake) reported from Meringa, State of Queensland

    @BazzaCC @Telstra Same thing here. Not only lost nearly all signal,now missing work jobs,,,,because calls and emails not coming through( get allocations on daily basis). In the same period,increased my contract. Also convinced my elderly neighbour same bullshit and deal with NBN.BLOODY SCAM

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @thepatrick Hey Patrick, occasionally, outages are unavoidable due to works required in an area. We don't have access to advise exactly what works are taking place however our internal nbn support team will be liaising directly to your provider when updates are available. 1/2

  • FetchStep Step and fetch (@FetchStep) reported

    @PatellaPhalange @NBN_Australia Their spin doctor response was way , way , way quicker than their help desk . I get the standard " congestion in the area " . The power of Twitter shows bad publicity get a quicker response and is more important than fixing the problem. That's NBN for ya

  • TheCryptoBubble lil bubble 📈 (@TheCryptoBubble) reported

    @NBN_Australia My parents have had over 5 no-shows for their installation. Offline for months. In a lockdown where people are ordered to work from home. How is this still not fixed? Why is it on the customer to ‘rebook’ the appointment and fall to back of the cue each time? 🤯

  • ScooobyDoh DoobusScoobus (@ScooobyDoh) reported

    @geoffrey_payne Don't agree on NBN,that was a manipulation by Telstra to obtain $10 Billion for the use of the Copper in preference to Fibre.If Telstra maintained the customer on any Copper ADSL service,other providers would be barred from taking it(law).Fibre was a detriment to Telstra revenue

  • Reets65407835 Reets (@Reets65407835) reported

    @Optus no nbn internet in Sydney Hills - Optus Yes messaging app not working either - what’s going on?

  • georgettedalla Georgette Dalla (@georgettedalla) reported

    @JeremZwart @Optus Not just mobile, NBN internet as well. Is there an outage?

  • Elpinksto El Pinksto (@Elpinksto) reported

    @TonyHWindsor And if this is the worst failure of public administration in Australia then his NBN is the next worse. I wonder; has a study been done into excess deaths as a result of that fail. Then let's add Robodeath. Shall I keep going? Defence purchasing, now car parks, the sport rorts...

  • agiosgiorgos 💧de karate a (@agiosgiorgos) reported

    @rwa_aust @stava61 @PRGuy17 It took almost a decade of screwing around and significantly more $$$ to provide a service that still doesn't provide the coverage, stability or level of service that the initial plan and roll-out of the NBN did. It is one of the greatest rorts in our nation's history.

  • ScooobyDoh DoobusScoobus (@ScooobyDoh) reported

    @geoffrey_payne Don't about the NBN,that was a manipulation by Telstra to obtain $10 Billion for the use of the Copper in preference to Fibre.If Telstra maintained the customer on any Copper ADSL service,other providers would be barred from taking it(law).Fibre was a detriment to Telstra revenue

  • vogrady2132 💧Vince O'Grady (@vogrady2132) reported

    @poornhonest @palaceletters I didn't say it wasn't Mickey and you are correct, but I have no candle for the man who destroyed the NBN. Poor little petal. His viperous approach does him no favours. makes him look childish and spiteful.