NBN

NBN Outage Report in White Rock, Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in White Rock, Cairns, State of Queensland 03/29/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Stack_Outback Wimmera (@Stack_Outback) reported

    @Ausbobsmit @AlboMP 3 new VPN apps on ap store but seeing NBN is just the gateway to echelon (5 eyes) rebranded as a secure hi speed (cough cough splutter ) network to help us i dunno how effective it'll all be , even X has sold us out all Oz starlink feeds into NBN

  • __negg NEGナス𝄡 || IT'S NEG NASU NOVEMBER!!! (@__negg) reported

    I hope I'm able to move out soon... Or afford starlink so I'm not stuck on HFC NBN 🥲 It feels so bad that last night's stream was cut short, AND THEN again!! tonight!!

  • BoydLang11508 Missy Chomps 🇦🇺 (@BoydLang11508) reported

    Hey @Telstra, I have an ongoing problem with which I seem to be stuck in an eternal loop between Telstra support and NBN no shows. Not getting call backs and have been unable to work for over 3 weeks due to no fixed internet connection. Can you help please?

  • gilestbaldwin Giles Taylor Baldwin (@gilestbaldwin) reported

    @NannanBay Thanks for confirming we should have never built the NBN

  • grtdane Dane Trethowan (@grtdane) reported

    @DarcyAmaroo The NBN is second-rate now, why do you think people are taking up 5G where they can? the Copper network still should have been in place running in paralel with other services.

  • Stack_Outback Wimmera (@Stack_Outback) reported

    @Ausbobsmit @AlboMP 3 new VPN apps on ap store but seeing NBN is just the gateway to echelon (5 eyes) rebranded as a secure hi speed (cough cough splutter ) network to help us i dunno how effective it'll all be , even X has sold us out all Oz starlink feeds into NBN

  • ZevLowy Zev Lowy (@ZevLowy) reported

    For all of the hate that Israeli bureaucracy gets, here is my passport story: Yesterday afternoon I decided I needed a passport 1: I googled it, clicked a link on NBN website to the states appointment website, put in my 9 digit ID number (which works for every service in the country) and made an appointment for a passport machine at 10:30 this AM and received a text with all of the details. 2: paid online with the winter discount 3: at 10:00 I realized I was running late so I clicked the link on my phone and switched my appointment to 12:30 4: showed up to the local office at 12:15, walked straight up to the passport machine and waited ~5 min. 5: the machine took my ID, I pressed some buttons, it took my passport picture, the attendant said I’ll receive a text in a month with pickup details Just left. The total process of getting a passport was ~45 minutes (including travel time) and like 50 USD

  • HakanaiVR Hakanai✨ (@HakanaiVR) reported

    @NBN_Australia I would say that, on the whole, we get no notice at all until the internet is out. We didn’t get a warning about the “degraded performance” last night either. NBN needs to step up its game and actually provide a working service.

  • TLangle49256185 The Enforcer 227 (@TLangle49256185) reported

    @DarcyAmaroo Let’s go back further. Telstra offered to roll out a fibre optic network for $1 billion in federal assistance Labor’s Rudd and Conroy dismissed this and drew up the NBN plan on a napkin on a flight to Brisbane So far, this NBN napkin plan has cost +$60 billion. Thanks, Labor

  • Stack_Outback Wimmera (@Stack_Outback) reported

    @Ausbobsmit @AlboMP 3 new VPN apps on ap store but seeing NBN is just the gateway to echelon (5 eyes) rebranded as a secure hi speed (cough cough splutter ) network to help us i dunno how effective it'll all be , even X has sold us out all Oz starlink feeds into NBN