NBN Outage in Yallock, Cardinia, State of Victoria

@Telstra we were told we had to switch to nbn before 30/01 so signed up. Guy came yesterday couldn’t finish it due to some issue. said Telstra would be out today to complete - no one has showed and no internet! My wife works from home and needs the internet urgently!! Any advice?

@Telstra we were told we had to switch to nbn before 30/01 so signed up. Guy came yesterday couldn’t finish it due to some issue. said Telstra would be out today to complete - no one has showed and no internet! My wife works from home and needs the internet urgently!! Any advice?

@Steeberino Oh I'm talking about routers, not ISPs, though I'm also going with aussiebb! 5 years of NBN and they've never been an option, so very excited!

@DaveMilbo Our apartment tower has 2 independent providers that we can get up to 300mbs up & down. Late last year we all had fliers in our mailboxes advertising excitedly that NBN had come to our building! Needless to say the communal bin was full of those fliers...

@Telstra It's a new service being set up, so that everything is via telstra, because of the nbn, so when the second technician came out, they said it would be connected by Jan 5th. He assumed it would be to coincide with the next bill, but nothing

@NBN_Australia Thank you, I take note. But I am aware of scam methods and handle them. It’s the annoyance of the multiple calls, that’s the real problem. I have to let people know, if they don’t leave a message, they won’t get to me. I won’t answer calls from numbers I don’t know.

Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service I’m paying for, I see: * 39 apologies/assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.

Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service in paying for I see: * 39 apologies and assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.

So disappointed (not surprised) with the lack of support from @Telstra today. They insist on sending a @NBN_Australia tech to my office who turns the internet off on me before leaving. They now refuse to answer me (for hours) on their SMS service. My business is harmed by this.

@Lab5Luke @CitiPower Yep. Yet the @NBN_Australia is still down in Hawthorn East. Ridiculous.

@ACTINOSProject @Optus Same here 4G broadband and mobile service. I live in inner city Melbourne but still no NBN. TBH I'm waiting for 5G to rollout before NBN

you know the online based software is bad if it’s absolutely not working on a strong FTTP NBN connection 🥴

@NBN_Australia If only that were true. Your infrastructure is the issue.

The ******* nerve of @Optus sending me an offer for unlimited data on 5G knowing full well neither that service or the ******* NBN are available in my area, this after they sent me a bill for wifi totalling $921.34 for one ****** up month. Don’t make out now ya rip off *****.

NBN down again, every time it rains... anyone else experience this? @Telstra useless. Bring on 5G...

Wow this building is like an old treasure. But bc they didn't do the works correctly its a mess to fix the internet and NBN. Idk how this passed government standards like in the city its already done smh

@BelongAU is there a number I can call for support NBN

@StroppyTits mine are combined home/mobile, it’s a family package, 3 mobiles and wifi. I can’t get NBN where I live. Considering it’s Melbourne, it sucks having no NBN when I’m working from home.

Hey @NBN_Australia - a 2 day outage with no ETA is pretty pathetic. But then considering it is by design from the Abbott-Trumble regime that the #NBN is so crap, it's a bit hard to blame you.. #auspol

@MichaelAckland3 what do you actually do in your position? @andy_penn I have been ripped off from business centre to business centre, I haven’t had proper working service for over 12 weeks, PD Monga had nbn installed within 3 days of contacting your office, Do something!!!!

@mitch_champ already got belong, they said our stuff would be set up within 2-5 days then they sent me a message saying our nbn would be activated on 4th feb. dumb ****, you cant even call them, you have to use the stupid support thing via email but every single response is automated

@normanswan @MSMWatchdog2013 So, we're going to have to repeat the whole exercise later - at even greater expense? Sounds like another #LNPfail FRACAS to me [think NBN, only this time - withpeople's lives]. Good one @ScottMorrisonMP NOT! Caring more about $ than people is a VERY BAD LOOK for a leader.

Internet down again for "NBN CONNECTION ISSUES". I'm not even connected to the NBN??? Lying scumbag degenerates

@GreetSj Wave your hand. Sometimes when the NBN goes down the thing activates a a DSL mode or something. CORRECTIONS?

@alastairmoore Hey Alastair, thanks for getting in touch with us. We're sorry you're having issues with setting up your NBN and getting connected to our support team. Our call support team is available on 133 937

Moved out today and everything’s been smooth so far...expect for the NBN set-up. @Optus, why do you have a 24/7 messaging system but j can’t phone anyone to fix these problems. What’s the point?? Love your work but please help.

@fiveless @Telstra I’ve Given up. Will make the reluctant jump to NBN and go with aussiebroadband. At least they have customer service.

@johnny_doe2010 @PopsieWagga1 @noplaceforsheep NBN sucks *****.

@deniseshrivell We were forced onto NBN FTTN. Our ADSL2 service was more reliable and faster. NBN is ****

@ajamesbragg @AlboMP I'd raise the issue of #NBN advertising which seems wasteful and pointless given they aren't retailing to consumers directly.