NBN Outage in East Fremantle, State of Western Australia

@Telstra when it has been over a week that elderly customers can't get online or have a home phone #nbn but support tells them to do the same thing and expect different results #insanity

@gabriellechan @mpbowers The resistance to Labor confounds me. The vitriol Tony Windsor suffered because he sided with Labor was ridiculous in the extreme. NBN, school funding and climate change were issues deeply affecting the rural sector.

@Optus I took out a month to month nbn service including a mighty fetch box with multi room mini box and the ultimate channel pack for $104 per month 8 weeks ago. Since then I have had numerous problems getting this service up and running. I have called your technical team many times.

@Optus I opened a month to month nbn account with you 8 weeks ago. It included a mighty fetch box account with a multi room mini box and the ultimate channel pack. I have had numerous problems since opening this account. The first problem was the multi room didn’t have the ultimate pack

@NBN_Australia We are in a new estate only about 10 years old with all new infrastructure put in at build, under 10kms from CBD. Doubtful that is the problem

@MichaelPascoe01 Indeed, having the term "service delivery" and NBN connected as 1 context just does not work. Pun intended

Mass NBN outage in #australia #nbnco #nbn

@AussieBallin @Ronnie2K @Beluba @NBA2K @NBA2K_MyTEAM If you are with @optus nbn - the problem is them not @NBA2K

The fifth day with no internet access, and still trying to convince your staff that the church which has been here since 1925 is not at the address on the account and never has been, that we have neither modem nor NBN and that we really need internet access to do our basic admin

@davrosz Did anyobe hear that moron #Fifield on @QandA on Monday. Does. Not. Have. A. Clue! Seems to think it is only a handful of people who have NBN problems. Obviously not a twitter user. #Turnbull & @TonyAbbottMHR this is on you, you fools! Negative, know all (& knows nothing) fools!

Node gets taken out buy car late Saturday. No outage listed. No respect for those affected @NBN_Australia @Internode

@reece_wagner I’m getting 16 down with ADSL. @NBN_Australia was due here in Feb. It was changed to August 2020. Now back to May 2019.

@AndrewLamingMP What utter bullshit you liar. Turnbull ruined it. Who are you trying to kid. God I can't wait until you are all in oblivion. It won't be long. We had a rolled gold NBN and the rwnj's turned it in to a god awful mess.

@BenWoodSay Yep. The Twitter poll is just a fun exercise, but it does give people hope. I think it's time for a different government. The fact that I don't even have the #NBN is just one example of why I couldn't reward the current mob for their ineptitude. +100 other issues.

@ChrisOgilvieSnr Oh buggar me dead! Like we didn't know the old Telstra copper was making the #NBN slow!! #FTTN! @MeckeringBoy

@MeckeringBoy @TelstraAU Sounds like FTTC (fibre to the curb). Your copper run should be no more than 120m from the premises. You're looking for the pit on the footpath out the front or across the street. When you run your address on the NBN website it'll tell down bottom RHS. TI

@Retrogina I use OVO for my internet and it’s great. $65 a month for 100GB. They use Optus. Can cancel it at any time... which I will do when NBN becomes available in May 😊

Please note everyone the NBN is down. So no internet. Will sort it out this morning. Tweeted this message from my phone.

@MeckeringBoy One of #Abbott #Turnbull's monumental stuff-ups. They should be personally held liable for #NBN disaster. Any #Telstra technician could have told them (& probably did) a lot of the copper was stuffed & no-one to fix it. #Lnp wreckers. #FibreToNodeFraud @TaodeHaas @billshortenmp

@Optus @NBN_Australia Day #14 of the NBN service being down. NBN technician visits have been had, concrete has been cut up - still no closer to knowing when my service will be working again! #incompetent #customerservice

@aus_business @SupratimA The wholesale charges for @NBN_Australia are amongst some of the most expensive in the OECD. It wouldn't be so bad if the network was 100% FTTP. @Telstra made 65% profit margin on retail PSTN & ADSL. On NBN the margin is less than 25%. TI #nbn

@michellegrattan @1RossGittins Yep contact your service provider & book a migration to the NBN. Then tell them in the meantime you want your existing services restored under the USO. Hope this helps. TI #NBN

NBN told Telstra it was their problem to fix. Now having same problem with Optus.

@TomZorde @NBN_Australia @iPrimusAU Telco ombudsman helped me close the failed ADSL order even though iiNet was disputing they had the right to keep the order open. 40 days with no service! In the end, I ended up buying a useless modem locked to iiNet’s network. #perthinternet

@TomZorde @NBN_Australia @iPrimusAU My punch board (copper) is 2 meters from my property line. After 40 days of customer service con games, iiNet had not connected old school ADSL2 (no NBN in my hood back then).

@TurnbullMalcolm Sorry Malcolm, destroyed your legacy when you were swayed (you are not that stupid to make this decision without undue influence) to go for a technology mix and not FTTH such as Indonesia, NZ, Malaysia and many others have invested. NBN is pathetic and we should feel embarrassed.

@BrianMitchellMP @Galvin1920 @theTiser Forget the $900m that's peanuts. Try the several billion dollars that's been spent acquiring both the Optus & Telstra HFC networks. The Optus HFC was found not fit for purpose. They'll need to be a subsidy to replace the crap in the last mile with fibre.TI #NBN #auspol

@zdnetaustralia Right now the Australian Government stamp of approval is more of a hindrance than a help. #CensusFail #nbn #aabill #myhealthrecord

@deniseshrivell @fdsfifi I have so many problems with my NBN cont8nually dropping out because of the copper. Crap underwhelming system.

@iiNet @iiWaheeb @NBN_Australia I've been through endless diagnostics with you previously. Your solution last time was to tell me to take my business elsewhere. Not a nice move after 20 years with you. It even seemed too hard in the past for @TelcoOmbudsman.

@iiNet @iiWaheeb @NBN_Australia Really, the bottom line would seem to be that either @iiNet or @NBN_Australia are not providing or supplying enough bandwidth to deliver the service you promised. When demand raises due to an influx of visitors to our region the service slows. It happens every summer.

@iiNet @iiWaheeb ... cont. Tomorrow it might be better or worse. So I can't really make a time in advance. What I do know though is that the problem is either at yours or @NBN_Australia's end, not mine, otherwise I wouldn't be getting acceptable speeds in off-peak times.

Worst part is that @DBYD1100 says there is fibre running down my street already. Jesus @NBN_Australia get you shizzle together

@ProperBigG You’ve got to love quality customer service from @Telstra - I’ve only had good experiences with @iiNet and we moved to NBN over HFC not that long ago 👍

@JoanBloggs @Olfella @billshortenmp @NickRossTech Telstra received an absolute windfall because of NBN purchase of old network hardware to lay out fibre optics to the premises which became to the node under Abbott/Turnbull giving back Telstra it`s node to premises cons back-at Rupert`s request (Foxtel)

I stand with Sir Clyde of ***! They can our NBN, but they can never take our tweetdom! 🤖👾🤖👾

@SkyNewsAust They can’t even give Australians a working internet network. The NBN is a disaster.

@albericie @Colinja21771976 @Telstra24x7 No I have found iinet to be really good. Since connecting to the NBN I have had no problems with wifi.

@QandA Why did you shut down questioning of the NBN #QandA

@albericie Stop lumping Labor in with the LNP. Labor had a CP, they brought in the NDIS, NBN, Gonski, avoided the GFC. Labor are trying to address the Tax system and not getting much support from the media. These are big ticket items Emma. LNP has wrecked every one of them. Write about that

My business is being bullied today by @Telstra and the NBN network for the next 6 months! Everytime i make a call i must listen to a 30 second prerecorded message from Telstra about the NBN ( Issued by the Federal Government)until I change over!

@iiNet @iiTalW No. I called last night and was told it was an NBN issue. This has been resolved but now I can’t connect to the modem wirelessly. Called you guys at midday but no call back. IP confit is just giving me media disconnected

@iiNet @iiTalW Internet dropped out completely last night due to an NBN failure. Signal now back but can’t access the modem at all. Tried a reset but no joy. Can’t reach the IP address of the modem.

Help @iiNet internet down again... nbn modem up ... other no internet... cus# 224973861

@NBN_Australia Internet services down in Redcliffe;iffe and Ascot area. Updates please....

@iiNet @iiDarryn Unlimited nbn with you .. customer ref 224973861 raised support ticket hours ago

NBN been down all day in Hillarys Perth... @iiNet @networkoutage

After 40 minutes on hold and AN HOUR on call with the service rep, the issues with our NBN connection have only gotten worse.

@PerrettReport Janine our NBN experience was 6wks to connect, then constant outages and speed averaging 0.2 to 10MB for over a year. Telstra sold us a 100Mb plan and could never deliver. 13 mths later we still only average 30Mb and the NBN is our largest infrastructure project #auspol #WApol

@AlanJones Well if you keen on god bothering clap trap and 'love ins' go for it but it won't help him at the next election.We want a CC policy, our health system funded, our education/TAFE system proper funded and the NBN fixed etc etc.His approach is patronising & demeaning the intelligent

@ItsAllGoodsy get nbn ***** it still sucks but it sucks a little less

@optus Thanks for forcing me to switch to NBN. 10 - 15 drop outs per day! Never had a drop out on Cable. Can't believe I pay more for this crap!

@AustraliaNBN @iiNet iinet blame nbn for not being able to change address in the same apartment block for 3 weeks now. What s pathetic ISP. Wish I never heard the name. Always a problem and never a solution.

@Technorants @iiNet It's all good, I've got an NBN EE service being delivered soon. *Yay*.

@WenCYap Hi Wen, I'm really sorry that has happened. Our NBN team can be directly reached through this number → 1300 300 427. Otherwise if you're still experiencing issues, please send us a PM and we'll look into it further for you. Jono

NBN and still have 250 ping. Why do I bother. Anyone know how to fix it, never lagged like this before.

Stephen Conroy on #PMLIVE says - 'there are some facts your viewers need to know ..' LOL Psstttt Stephen we are NOT TAKING 'FACTS' from you ...... LOL Poor Stephen. This is the ****** who gave us the NBN. and NO SHIPS for six years.

@kaffando 1/4 We're sorry to hear that you're currently having issues with your internet service. All TPG customers are contacted with an offer to transition to the NBN once their address is NBN ready. -Mc

@czuio @iiNet #NBN use 17a with vectoring, @iinet uses 17a without. Transact FttN VDSL2 copper network component can be normalised to 300 metre for entire customer base to give consistency with equipment upgrades. NBN FttN VDSL2 can’t - it’s best effort based on old Telstra distribution.

@NBN_Australia the technician was late for more than 2 hours, but not willing to wait for 10 mins for strata approval. What a service!