NBN Outage in Westfield, Armadale, State of Western Australia

@DaithiDeNogla The worst is the Australian NBN, hands down.

Holy **** my work can get NBN now, the days of uploading data off our phones using 4G ARE OVER

@NBN_Australia I've tried most troubleshooting steps in vain. This is not just a speed fluctuation issue. Something is wrong with our connection. Worse even, I can't reach the Belong guys for support. Quite frustrating when my everyday work and meetings depend on good internet connection.

@theresamanahan1 @PaulFletcherMP @NBN_Australia I recommend a replacement of all of the old copper & junk the HFC while they're at it. NBN has already rolled fibre to the nodes. (Green cabinets) The only section of the network left to do is the 'last mile' out to the premises. TI

@NBN_Australia guys all I need is a NBN black box delivered (previous tenants took it) the unit is set up and ready to go with NBN... I just need the box and I can’t seem to get an appointment for someone to drop one off ... help!

Are you a @Telstra @NBN_Australia customer. We've been having connectivity issues overnight. It seems that the Telstra / Big Pond DNS has crashed. I've just modded my Wife's phone & @Foxtel STU to use the @Google DNS 8.8.8.8 & 8.8.4.4 = Hey Presto problem solved. TI

@kerrinbinnie @Optus @NBN_Australia No problems at all here in my area in perth

I know this is a 1st world problem but it is impossible to work from home #staysafe when we have had inconsistent internet for 3 mths & no internet at all for 3days. @TPG_Telecom & @NBN_Australia are a disgrace. I have DM’d, called hotline, visited community site. No response!

@EVTimOZ Perhaps yours is not the best analogy. I have a sub rate FTTN @NBN_Australia service and I don't get a discount for having 480 vids instead of 4K. On the other hand, I'd happily accept financial compensation for changing my energy usage patterns a.k.a demand response.

@J_MC_R @7NewsPerth @ScottMorrisonMP Start with the areas with the worst service would be beneficial. I agree that this should all have been done already. NBN aside this government have had 4 months warning to strategise and prepare yet have done absolutely nothing but rorts and holidays.

@Ian__P @ellaNbuckland @Centrelink I don't think people ever forget being poor and having to go to a place like Centrelink. Also, their website crashed yesterday with only an extra 90,000 people trying to log on. Our NBN isn't fit for pandemic purpose.

This is the REAL reason Morrison keeps twaddling on about kids missing a year of school. Even today the DET connect online learning server is stalling and lagging constantly. Fix the nbn and shut the schools.

@iiNet I have been trying to get my NBN order completed for TWO WEEKS. 23 year customer. A disgrace! Ref# 344947889. We are running out of mobile data and have been charged for the order! PLEASE RESOLVE NOW

@Russell_Woolf @Telstra @NBN_Australia My sister had a problem with her modem, same time as us, Optus had a new one there the next day

@viveka @SallyRMelb @NBN_Australia Disgusting. This country has crap service.

The NBN shitness is a much bigger threat than #coronavirus. It is just so bad .. #NBN

Given the choice between trying to get customer service from NBN Co or taking the rough end of a pineapple, I won’t even ask for lube. It’s be less painful and have just as much impact on my ability to access the network. @NBN_Australia

@JakeGinnivan @NBN_Australia Vodafone NBN is quite good - it has 4G backup that comes on automatically (so then it's their problem and not really yours). Costs the same as other NBN packages.

@NBN_Australia Let’s be clear - my provider @iinet knows nothing about what is going on. The fact that there was a service technician at my house was a complete surprise to them. And the technician disconnected me *before* letting me know. Glad I wasn’t doing anything important.

I’d also like to thank the @iiNet support staff out of whom I had to drag every last detail about how the @NBN_Australia fault investigation process would proceed.

@JTNL2007 If the issue is with nbn, they’ll let us know and we’ll work together to resolve the issue. Please note that providers are experiencing extremely high call volumes and support requests at present and are working with reduced staffing levels. 2/3

@Juanita_Phillip Darn, your message sounds more fun. Mine told me that I must press 1 to connect to the nbn service provider NOW!🥱

@BambrickDaz @PeterWMurphy1 @Juanita_Phillip I’ve got the one that says we’re getting NBN and they’ll be cutting off my service in 24 hours if I don’t respond...and I already have NBN

@weezmgk @DoctorKarl Anyway 4G is not the solution. I merely mentioned that you can get better performance on 4G re nbn in some situations.

@Juanita_Phillip Damn. I only get boring old Nicole from the NBN

@ellenmfanning The other issue is apparently NBN co is also reverting to copper lines for the NBN roll-out in lieu of fibre - future proof (time must be running out) and have already bought enough to stretch around the globe 1.25 times, explains why copper (and iron ore) is through the roof atm

@PeterWMurphy1 @Juanita_Phillip Scammers. There's another one my mum keeps getting that claims it's from the NBN and the service will be cut without extra payment. The freaky bit is it's using Australian voices in the recorded message

Those of us foolish enough to invest with #AustralianUnity usually find extremely rude call centre operators long delays and arbitrary cut off of connections. After many hours on hold today they did all that.just like @nbn and@optus

@NBN_Australia See my recent tweet about you guys (again) trying to tell me that the quality of my HFC service installation is Telstra's problem, not yours...

*sigh* @NBN_Australia are at it again. Closed my damaged conduit case saying "It's Telstra, not us" "The cable has nothing to do with nbn infrastructure however I have reported the issue in your name with Telstra." The cable is the HFC cable that provides my NBN service...