NBN

NBN Outage Report in Thrumster, Port Macquarie-Hastings, State of New South Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Thrumster, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Thrumster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Thrumster, Port Macquarie-Hastings, State of New South Wales 04/20/2024 21:10

April 20: Problems at NBN

NBN is having issues since 07:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Thrumster, State of New South Wales

Latest outage, problems and issue reports in Thrumster and nearby locations:

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    NOW @Telstra ... between 4pm & 6pm I had wifi connection ... between 6-7.30pm my Telstra smart modem has restarted on 5 occasions ... since 7.30pm I’ve had a blue light on my smart modem & NO NBN ... MY ISSUE HAS BLATANTLY NOT BEEN RESOLVED!!! POOR FORM

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra How on earth do you suggest I resolve my problem when your app won’t run a diagnostic or tells me the NBN diagnostic failed and you are prohibiting telephone call contact due to COVID 19 ... how do I study or work??????????

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia Even though @Telstra confirmed at 11am yesterday the outage was resolved and a technician needed to be organised ... at 3pm yesterday I get a call from an entirely different department of Telstra saying my wifi service would resume at 5pm yesterday = bollocks

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra I fail to see the humour in a now 28 hour old NBN outage that has meant I have spent the best part of 2.5 hours in the Telstra app chatting with 3 separate customer service reps asking the exact same questions and still no further along with answers

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia I’ve been checking @Telstra ‘s NBN outage website for the past 10 days and each day it says no outage in my area despite Telstra assuring me of a planned outage between 21/2-5/3 which they failed to notify me about prior

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    I have to say @Telstra I smell bollocks when your Complaints Department confirm the planned outage has been resolved and organise a technician to investigate your NBN service but 4 hours later another Department calls you to advise your wifi functionality will be fixed by 5pm 🤔

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra @NBN_Australia Thankgod for a switched on technician ... my wifi issue was the result of my modem disabling the wifi functionality during a firmware upgrade and had you bothered to run a diagnostic @Telstra could have confirmed this 12 days ago - 👏 ineptitude #bravo

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    I have to say @Telstra I smell bollocks when your Conplaints Department confirm the planned outage has been resolved and organise a technician to investigate your NBN service but 4 hours later another Department calls you to advise your wifi functionality will be fixed by 5pm

  • TheStrengthEP Jeremy Cowin (@TheStrengthEP) reported from Port Macquarie, State of New South Wales

    @NRLonNine @Channel9 Either my nbn is slow or 9go sucks. Lagging and buffering every 2 mins. Sort it out guys.

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra Is your customer service now an optional extra customers need to pay for???? I have YET ANOTHER NBN line fault approximately 12 months after the last unfortunate experience ... please check your messages from me with screenshots #epicfailtelstra

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra I’m having trouble with the fact I have an nbn internet contract & @Telstra has been in breach of contract for 15 days ... for 8 days I had no wifi, nbn or landline ... for 7 days I’ve had 4G backup ... NOT GOOD ENOUGH

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    Well neither @Telstra or @NBN_Australia have managed to resolve my issue between them ... 30 days & counting ... shame on you both ... I have an online University exam worth 40% of my mark to do this weekend ... back to Telecommunications Industry Ombudsman

  • geoff__thompson Geoff Thompson (@geoff__thompson) reported from North Shore, State of New South Wales

    @TheSaltminer @NickRossTech @abcnews @netflix @abc730 The story is specifically about streaming TV killing the NBN’s dream of fast broadband on fixed wireless. Whether it was a stupid dream to begin with is another issue. There’s a strong argument that FW has been poorly deployed - but it was in the mix for all ministers.

  • HappyHammer69 HappyHammer (@HappyHammer69) reported from Port Macquarie, State of New South Wales

    Just moved house, been unhappy with Telstra for a while so switched to @Aussie_BB because service supposed to be good! Need a @NBN_Australia tech to connect us, he says not very busy atm @Aussie_BB say it will take a week! #nocommunication #badservice

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia @NBN_Australia Hi Matt ... thanks for your response ... very much appreciated & so much more than I have received from @Telstra ... no outage after using your link ... 12 days of no NBN, landline & wifi ... I’ve spent 20+ hours on the phone with Telstra

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @ACurrentAffair9 If it’s a slow news day and you fancy running an expose on how badly @Telstra treats customers of 15 years with their NBN service please reach out ... I have screen shots & more

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia @NBN_Australia ... Telstra cancelled my technician appointment claiming issue was resolved ... it wasn’t ... earliest a technician can attend is Friday 16/4/21 ... NOT GOOD ENOUGH

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    The earliest @Telstra allege they can get a technician to inspect my NBN fault is 17 days after the issue began ... @rayhadley2gb - interested in hearing more about how this ISP has treated a customer of 15 years ? No NBN, wifi, landline for 17 days

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra I feel like I am in a Monty Python skit ... after an ongoing TEN DAY NBN outage until 9pm last night, you assured me the outage was fixed ... between 11am & 4pm today there was yet another outage WITHOUT ANY PRIOR NOTIFICATION BY YOU OF SUCH OUTAGE

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @BellaFigura5 Hi Bella, we are sorry to hear that your service is not working. Have you reported this to your provider to log a fault? They can perform further tests and if the issue is with nbn, they’ll let us know and we’ll work together to resolve and provide updates. 1/2

  • lisldobson Lisl Dobson (@lisldobson) reported

    @NBN_Australia Our rollout date in Glenorie was 31Dec2020 after being delayed 3 times. Our provider has not received your service ready advice yet. Will it be another 6mnths wait?🙄🙄

  • aus_hare Aus Jack Hare (@aus_hare) reported

    @BrianMitchellMP @craigreucassel @NBN_Australia As long as your Local Federal MP is not part of the problem. That is as long as they are not a member of the current government. We lodged complaints with the TIO, and the former member and nothing was done. Complained to our current member, have only had I'm on it.

  • Monocotyledon Margaret Morgan ✒📚🌈 (@Monocotyledon) reported

    @GrogsGamut "So, I'm looking for a new NBN supplier. Any suggestions, guys?" "WE INVADE THE CAPITOL TOMORROW BRING YOUR WEAPONS **** PENCE"

  • luminexal Leanne (@luminexal) reported

    Just had @NBN_Australia installed in my home. Internet speed is just as slow with just as many drop outs......what a hoax!!!! @Telstra

  • PdM0560 Paul de Man 🎀 (@PdM0560) reported

    @TurnbullMalcolm @TimothyDSnyder Malcolm, you lied about the NBN! Rather hear what John Hewson has to say, as I’ve never seen him lie.

  • _Timoshi_ Timothy (@_Timoshi_) reported

    @craigreucassel @NBN_Australia Haha I went through 6 months of that. NBN technician damaged my property right in front of me (less than 1m in fact). NBN ‘Senior Resolution Managers’ tried to tell me I was wrong, and employed juvenile techniques to digress/thwart/change topic during resolution process.

  • RadaLiveTweets #ParallelRada Rada (@RadaLiveTweets) reported

    @Chirp19OCE @NBN_Australia @elonmusk help this man 🙌🏻

  • Psychills Dr. Cass O’Warrie (@Psychills) reported

    @GrogsGamut His NBN connection will never improve until he gets on Whirlpool

  • drinno_au Drinno (@drinno_au) reported

    Does @Telstra Fixed Wireless NBN cut the mustard for streaming and gaming? Can someone with personal experience drop me a line? Is latency trash? Can it pull consistent stutter free 1080p 60fps streaming? Help