NBN Outage Report in Thrumster, Port Macquarie-Hastings, State of New South Wales
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Thrumster, State of New South Wales
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Thrumster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (5%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NBN Issues Reports Near Thrumster, State of New South Wales
Latest outage, problems and issue reports in Thrumster and nearby locations:
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
@Telstra I feel like I am in a Monty Python skit ... after an ongoing TEN DAY NBN outage until 9pm last night, you assured me the outage was fixed ... between 11am & 4pm today there was yet another outage WITHOUT ANY PRIOR NOTIFICATION BY YOU OF SUCH OUTAGE
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
NOW @Telstra ... between 4pm & 6pm I had wifi connection ... between 6-7.30pm my Telstra smart modem has restarted on 5 occasions ... since 7.30pm I’ve had a blue light on my smart modem & NO NBN ... MY ISSUE HAS BLATANTLY NOT BEEN RESOLVED!!! POOR FORM
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
I have to say @Telstra I smell bollocks when your Conplaints Department confirm the planned outage has been resolved and organise a technician to investigate your NBN service but 4 hours later another Department calls you to advise your wifi functionality will be fixed by 5pm
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
Well neither @Telstra or @NBN_Australia have managed to resolve my issue between them ... 30 days & counting ... shame on you both ... I have an online University exam worth 40% of my mark to do this weekend ... back to Telecommunications Industry Ombudsman
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
@NBN_Australia Even though @Telstra confirmed at 11am yesterday the outage was resolved and a technician needed to be organised ... at 3pm yesterday I get a call from an entirely different department of Telstra saying my wifi service would resume at 5pm yesterday = bollocks
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Geoff Thompson (@geoff__thompson) reported from North Shore, State of New South Wales
@TheSaltminer @NickRossTech @abcnews @netflix @abc730 The story is specifically about streaming TV killing the NBN’s dream of fast broadband on fixed wireless. Whether it was a stupid dream to begin with is another issue. There’s a strong argument that FW has been poorly deployed - but it was in the mix for all ministers.
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HappyHammer (@HappyHammer69) reported from Port Macquarie, State of New South Wales
Just moved house, been unhappy with Telstra for a while so switched to @Aussie_BB because service supposed to be good! Need a @NBN_Australia tech to connect us, he says not very busy atm @Aussie_BB say it will take a week! #nocommunication #badservice
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
I have to say @Telstra I smell bollocks when your Complaints Department confirm the planned outage has been resolved and organise a technician to investigate your NBN service but 4 hours later another Department calls you to advise your wifi functionality will be fixed by 5pm 🤔
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
@NBN_Australia @NBN_Australia Hi Matt ... thanks for your response ... very much appreciated & so much more than I have received from @Telstra ... no outage after using your link ... 12 days of no NBN, landline & wifi ... I’ve spent 20+ hours on the phone with Telstra
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
@NBN_Australia @NBN_Australia ... Telstra cancelled my technician appointment claiming issue was resolved ... it wasn’t ... earliest a technician can attend is Friday 16/4/21 ... NOT GOOD ENOUGH
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
@Telstra I fail to see the humour in a now 28 hour old NBN outage that has meant I have spent the best part of 2.5 hours in the Telstra app chatting with 3 separate customer service reps asking the exact same questions and still no further along with answers
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
The earliest @Telstra allege they can get a technician to inspect my NBN fault is 17 days after the issue began ... @rayhadley2gb - interested in hearing more about how this ISP has treated a customer of 15 years ? No NBN, wifi, landline for 17 days
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
@Telstra @NBN_Australia Thankgod for a switched on technician ... my wifi issue was the result of my modem disabling the wifi functionality during a firmware upgrade and had you bothered to run a diagnostic @Telstra could have confirmed this 12 days ago - 👏 ineptitude #bravo
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Jeremy Cowin (@TheStrengthEP) reported from Port Macquarie, State of New South Wales
@NRLonNine @Channel9 Either my nbn is slow or 9go sucks. Lagging and buffering every 2 mins. Sort it out guys.
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
@Telstra I’m having trouble with the fact I have an nbn internet contract & @Telstra has been in breach of contract for 15 days ... for 8 days I had no wifi, nbn or landline ... for 7 days I’ve had 4G backup ... NOT GOOD ENOUGH
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
@Telstra Is your customer service now an optional extra customers need to pay for???? I have YET ANOTHER NBN line fault approximately 12 months after the last unfortunate experience ... please check your messages from me with screenshots #epicfailtelstra
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
@ACurrentAffair9 If it’s a slow news day and you fancy running an expose on how badly @Telstra treats customers of 15 years with their NBN service please reach out ... I have screen shots & more
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
@NBN_Australia I’ve been checking @Telstra ‘s NBN outage website for the past 10 days and each day it says no outage in my area despite Telstra assuring me of a planned outage between 21/2-5/3 which they failed to notify me about prior
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
@Telstra How on earth do you suggest I resolve my problem when your app won’t run a diagnostic or tells me the NBN diagnostic failed and you are prohibiting telephone call contact due to COVID 19 ... how do I study or work??????????
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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🔔- Tingeling -🔔 (@tingeling_au) reported
Jesus the NBN is a load of crap!! 🤬🤬🤬🤬🤬
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Juge (@Jugeyfruits) reported
@ShaneBryan_IT @Telstra @NBN_Australia Give Aussie broadband a look instead, they've been superb for me. Fantastic customer service and no issues with anything! If you do, use this referal code to get $50 credit: 7979438.
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Abiodun Bolarinwa (@Atoba1168) reported
@NBN_Australia .....to enable connection. I have already paid $300 dollars as required. Can the NBN team get someone to come and look at this pit issue as I have no internet at home for the past 2 weeks.
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Liammm ♥️ 🌈 (@callmeliam_) reported
thanks for costing me 1.7 mil in runescape for my internet dropping @NBN_Australia i have raised multiple tickets with my isp, many of which people have claimed there is "no issue" yet this is happening EVERY NIGHT!!!!!!
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Hani Iskander (@Hani_Iskander) reported
Hey @MyRepublicAU. Changing plans for customers is not an online option, and doing it via your stupid chat box takes ages. You are happy to sign up new customers in quick smart but make it difficult once they're locked-in. I guess you are not the only NBN retailer 🙄 Rating: 3/10
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MyRepublicAU (@MyRepublicAU) reported
FAQ : Everything you need to know about the NBN HFC Self-Install Kit A Network Termination Device (nbn™ NTD), sometimes also known as a Network Termination Unit (NTD) or an nbn™ Connection Box is the device installed inside your premises that your router plugs into,
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real halo lore facts (@PostingGeneral) reported
@babytit_s I presume you're looking for phone hole for internet? do you know what kind of NBN service you've got? (FTTN/HFC/FTTP/FTTC)
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Hill Cloud (@cloud_hill) reported
@AndrewGeeMP @NBN_Australia Andrew Gee FYI NBN refusing to acknowledge large outage in Canowindra district. People without NBN wireless for 6 days now. Trying to recover from floods and NBN saying there is no problem. Bureaucracy at its worst.
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AlbosDeadMum (@AlbosDeadMum) reported
@criprights I guess the upside dearie is I’d get to give you a big hug up here. But the downside is our NBN is quite spotty and you’re better off earthside holding my son’s feet to the fire, no matter how hard it feels at times. As awful as it always seems, one day it’ll be better xoxo
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Maso (@The_moral_mason) reported
@NBN_Australia Hi Chris, I want this antenna under my roof. I don't want it visible. I understand it's "nbn assets" or tax payer assets, but i've not done anything to the asset. Just relocated it on my assets. If this is a problem with NBN, i'm happy to relocate your assets outside my gate.