NBN Outage Report in Port Macquarie, State of New South Wales
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Port Macquarie, State of New South Wales
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Port Macquarie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NBN Issues Reports Near Port Macquarie, State of New South Wales
Latest outage, problems and issue reports in Port Macquarie and nearby locations:
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
The earliest @Telstra allege they can get a technician to inspect my NBN fault is 17 days after the issue began ... @rayhadley2gb - interested in hearing more about how this ISP has treated a customer of 15 years ? No NBN, wifi, landline for 17 days
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
@NBN_Australia @NBN_Australia ... Telstra cancelled my technician appointment claiming issue was resolved ... it wasn’t ... earliest a technician can attend is Friday 16/4/21 ... NOT GOOD ENOUGH
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
@Telstra @NBN_Australia Thankgod for a switched on technician ... my wifi issue was the result of my modem disabling the wifi functionality during a firmware upgrade and had you bothered to run a diagnostic @Telstra could have confirmed this 12 days ago - 👏 ineptitude #bravo
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
NOW @Telstra ... between 4pm & 6pm I had wifi connection ... between 6-7.30pm my Telstra smart modem has restarted on 5 occasions ... since 7.30pm I’ve had a blue light on my smart modem & NO NBN ... MY ISSUE HAS BLATANTLY NOT BEEN RESOLVED!!! POOR FORM
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Jeremy Cowin (@TheStrengthEP) reported from Port Macquarie, State of New South Wales
@NRLonNine @Channel9 Either my nbn is slow or 9go sucks. Lagging and buffering every 2 mins. Sort it out guys.
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
@Telstra I fail to see the humour in a now 28 hour old NBN outage that has meant I have spent the best part of 2.5 hours in the Telstra app chatting with 3 separate customer service reps asking the exact same questions and still no further along with answers
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HappyHammer (@HappyHammer69) reported from Port Macquarie, State of New South Wales
Just moved house, been unhappy with Telstra for a while so switched to @Aussie_BB because service supposed to be good! Need a @NBN_Australia tech to connect us, he says not very busy atm @Aussie_BB say it will take a week! #nocommunication #badservice
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
I have to say @Telstra I smell bollocks when your Conplaints Department confirm the planned outage has been resolved and organise a technician to investigate your NBN service but 4 hours later another Department calls you to advise your wifi functionality will be fixed by 5pm
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
I have to say @Telstra I smell bollocks when your Complaints Department confirm the planned outage has been resolved and organise a technician to investigate your NBN service but 4 hours later another Department calls you to advise your wifi functionality will be fixed by 5pm 🤔
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Geoff Thompson (@geoff__thompson) reported from North Shore, State of New South Wales
@TheSaltminer @NickRossTech @abcnews @netflix @abc730 The story is specifically about streaming TV killing the NBN’s dream of fast broadband on fixed wireless. Whether it was a stupid dream to begin with is another issue. There’s a strong argument that FW has been poorly deployed - but it was in the mix for all ministers.
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
@NBN_Australia @NBN_Australia Hi Matt ... thanks for your response ... very much appreciated & so much more than I have received from @Telstra ... no outage after using your link ... 12 days of no NBN, landline & wifi ... I’ve spent 20+ hours on the phone with Telstra
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
@ACurrentAffair9 If it’s a slow news day and you fancy running an expose on how badly @Telstra treats customers of 15 years with their NBN service please reach out ... I have screen shots & more
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
@NBN_Australia I’ve been checking @Telstra ‘s NBN outage website for the past 10 days and each day it says no outage in my area despite Telstra assuring me of a planned outage between 21/2-5/3 which they failed to notify me about prior
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
@Telstra I feel like I am in a Monty Python skit ... after an ongoing TEN DAY NBN outage until 9pm last night, you assured me the outage was fixed ... between 11am & 4pm today there was yet another outage WITHOUT ANY PRIOR NOTIFICATION BY YOU OF SUCH OUTAGE
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
@NBN_Australia Even though @Telstra confirmed at 11am yesterday the outage was resolved and a technician needed to be organised ... at 3pm yesterday I get a call from an entirely different department of Telstra saying my wifi service would resume at 5pm yesterday = bollocks
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
@Telstra I’m having trouble with the fact I have an nbn internet contract & @Telstra has been in breach of contract for 15 days ... for 8 days I had no wifi, nbn or landline ... for 7 days I’ve had 4G backup ... NOT GOOD ENOUGH
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
@Telstra How on earth do you suggest I resolve my problem when your app won’t run a diagnostic or tells me the NBN diagnostic failed and you are prohibiting telephone call contact due to COVID 19 ... how do I study or work??????????
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
@Telstra Is your customer service now an optional extra customers need to pay for???? I have YET ANOTHER NBN line fault approximately 12 months after the last unfortunate experience ... please check your messages from me with screenshots #epicfailtelstra
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales
Well neither @Telstra or @NBN_Australia have managed to resolve my issue between them ... 30 days & counting ... shame on you both ... I have an online University exam worth 40% of my mark to do this weekend ... back to Telecommunications Industry Ombudsman
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Steve (@Steveatqut) reported
@PeterDutton_MP Any chance they could get on with finishing the NBN so it actually works properly? No? Too much to ask for? Oh well I guess we all just have to suffer the world’s worst network for another 10 years. Can someone point out to bozo Josh that it’s now year 2021. Wake up Josh!
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Ricky🏄🏼♂️ (@galumay) reported
@dj_blight @GrogsGamut @Telstra I have had clients with a service fault on their NBN and unable to get a service assurance ticket raised after 2 months! For something it takes me 5 minutes to fix. I tell anyone with an NBN fault to just sign up with another provider - quicker to get it fixed by them!!
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Shaun McCambridge (@SJMcCambridge) reported from Brisbane, State of Queensland
Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution
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Mark Bradley (@MkBrad1788) reported from Sydney, State of New South Wales
@Telstra I have been waiting one hour for a response via your App about my just installed non functioning NBN. Please advise a phone number to call to help me resolve.
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Descry 🇦🇺 // Twitch: DescryAU (@descry) reported
@enz2h Haha I really need the pick me up atm tbh. All these NBN issues killing my viewership from stuttering streams/excessive days off to get it fixed and now "oo I can get viewers from that game?" andies saturating Apex & hurting discovery when I really love the game 😭
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Nathan Rzepecki (@Lionslair50) reported
@techAU @cvanderstock Of this was available three years ago I would have been all over it. Been good since switching to nbn but my only option for anything in metro area was wimax then 4g. Wimax was lucky to have connection. I think it's a great option for those with **** options.
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nbn™ Australia (@NBN_Australia) reported
@prupil We understand these services are important to you, Paul. We are sorry to hear your having issue with your service. nbn shares any planned maintenance with providers who then can pass this information to their customers. Please let us know, directly 1/2
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SDW (@Corns1945) reported
@Telstra I need help connecting our nbn!!! I’m now left without an internet service after following the instructions! I can’t phone & talk to a human so this makes it even more frustrating! Your online app support is no help either!! Why make everything so difficult 😣
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JD1337 (@JD1337) reported
@NBN_Australia Starlink is coming mid-late 2021. I hope you can fix my FTTN otherwise I'll be hopping aboard the Starlink train as soon as its available.
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Scottw (@Scottw61182286) reported
@Telstra I've been trying to get my office hooked up to the NBN for 2 months now. When are you going to show some customer service and sort this out?