NBN Outage in Currumbin, Gold Coast, State of Queensland

@KoparaFallsKid I'm with Aussie Broadband for the NBN. They are based in Victoria. When I call I talk to a person almost immediately, not automation. Since I got set up I've never had to call. If there is an outage coming up or if one is finished they email. It really is excellent service

@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

@NBN_Australia It just seemed to be Thursday evening. Friday there hasnt been any problems at all.

@suspectandy Yeah man. NBN is good to go but there’s a connection problem out on the street. So keen you have no idea lol

The NBN people finally came to get us connected yesterday, the technician said there’s a fault and will be back in a fortnight. There’s much bigger issues now, I literally was faced with 1st world problems- only to realise there’s a humanity problem right now.

@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

@gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

@AndNowItsTime @NBN_Australia I feel your pain. NBN contractors damaged my unit and then redid the installation by laying cable on the garage floor. You're right about lazy, they take easy way irrespective of what it looks like. I've lodged a complaint but wait with baited breath.

@TOOTS69er No. Not yet. Right now the NBN is down. I have no broadband....again.

Well it's down to the wire #NBN says we'll be cut off by early November so have to transition. We don't download heaps, occasionally watch Netflix. We have cable so not much will change. Any suggestions folks for a provider #GoldCoast

@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

@Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

@BreakfastNews @geoffrey_payne The ‘nations ministers’ don’t know their arses from their elbows. Australia is going down the gurgler fast. Buildings uninhabitable, NBN not fit for purpose & a fawning media who won’t report the facts.

@NickRossTech @abcnews @netflix @abc730 The times killed the NBN. It never got with them.

@Telstra we are on NBN but are getting very slow speeds.

@Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.

I observe the sending activity blue bar on top on screen and see this goes to sudden stop for moment then it send, indication of possible congestions, or nbn network (a new system network in australia) complications.

@TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.

Once a month or so my internet drops out for 10 to 15mins then it unfucks itself after restarting the router. Not sure if it is the router or top tier nbn service

Internet appears to be down for me, hopefully this is temporarily until tomorrow or something. Hoping it's not another instance of fighting over a NBN cable again, that should have been fixed already

After moving to Aus, I was on an ADSL connection for 5 years and only had 1 outage during that time. I have been on NBN for less than a week and have already had two outages. This is getting silly now. @MyRepublicAU @NBN_Australia #nbnfail #nbn

@MayneReport @NBN_Australia @Telstra Generally, the ADSL connection at our place in the bush is better than the NBN in town. Even not being with Telstra doesn't make a difference, because its the rubbish old copper wire in the street that's the problem

@Not_Fred_Nerk @PaulFletcherMP @NBN_Australia Murdoch has now entered the internet streaming service with ”Binge” to rival Netflix and Stan. He previously rubbishef Labor’s NBN to protect Foxtel.

@MayneReport @NBN_Australia @Telstra I think a lot of people do. Never seen such a major infrastructure project so badly mishandled

@mynk29 @CmacCaroline @TurnbullMalcolm Fttp faults are NBN problem not providers. Reduction in speed is due to providers not purchasing enough CVC. Fttn has drop outs when it rains. Fttn is allowed up to 5 dropouts per day and that is acceptable service. Fttp is 1. Congestion isn't a disruption, it's rsp going cheap

@MayneReport @NBN_Australia @Telstra Could be worse. We are in metro Sydney, 5kms from NW metro rail and half our suburb was dumped onto satellite in the rush to 'finish'. Useless for videocalls or WFH due to latency and poor data caps. #MTMFail

@TurnbullMalcolm Back flips, triple pikes, duck and weaves. We will never know what opportunities have been lost because NBN was uncompetitive, what business went straight offshore. The conversation is pointless and trite.

About a month in and the @NBN_Australia @Telstra service is slower and less reliable than ever. Kids are regularly hot-spotting off mobiles. Wish we'd hung on until the November cut off of cable rather than switching to NBN earlier than necessary.