NBN Outage in Cleveland, Wollongong, State of New South Wales

@PeterCronau @MorpheusBeing Our 'world class' NBN is crap

@NBN_Australia Update: Thanks for sending someone to have a look. He tried to help but finally concluded that the most speed I can get here is 17mbps! because we are 1 km away from the node. I need to find an altenrantive for NBN. It should not be this low next to a main street. #nbndisaster

@NBN_Australia one genuine question: apparently because of the lockdown in Wollongong, NBN cannot send out a technician! I thought you are an essential service?! Also, the technician needs to check out the lines and wiring, etc. and they have no contact with a person. why can’t they work?

@seamus @brett_gibson @charlietech @wendy_harmer @robbie_buck @abcsydney The primary reason Nbn needed to add cvc capacity is because Australians - and click baiting journos at some publications - would simply say “nbn is stuffed” when they have issues, when in fact it’s the telcos that fail to provision bandwidth... anyway... good times

It was an NBN problem, which means I can't fix it. I told her that but that wasn't a good enough excuse. Do now I am a fat lazy spoilt child all because i didn't drop everything to sort out all her problems. She then told my dad that and threatened to stop helping me financially

Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

No internet blame nbn Minions irate at puppy cause he didn’t come to a work party Due to wales having prick problems again last week i aint sending these minions into work next week as they will only spark up... and that aint good when @DavidWPollock1 is away.

@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

@Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

@LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

@choppers91 @RobOakeshott1 Hey Michael sorry for delay. Have asked my office to follow up on Monday. Rob, you’ve always been solid on NBN but simply not true that we are saying job done. We will inherit a mess. Don’t know the scale of it & won’t make reckless promise about time & cost to fix it.

@DrRimmer @guytaur @smh It’s disappointing the Libs stuffed the NBN up in the first place. It’s a complete and utter mess now. Will be difficult to fix now.

Three minutes to go in the #NRLDragonsManly game and @FOXNRL on @Foxtel Play is dropping out. A shitty feed, or is it the shitty @NBN_Australia. We may never know.

@Gardevoir101 @AustralianLabor @MRowlandMP We’ve already announced our NBN Customer Service Guarantee. More to come.

@TonyAbbottMHR We could say the same thing about you and your previous government when it comes to the shit NBN you built. What a disaster.

Scott Morrison is trying to do what Turnball did with the NBN. Destroy the future and the environment by lying about the ESF. It has done nothing, it will never do anything except line their business cronies pockets.

@DoctorKarl Can't believe this was an election issue and everyone chose so poorly. @TurnbullMalcolm, @TonyAbbottMHR & @JoeHockey screwed Australian internet over for generations. #NBN #Fail

NBN is now trying increase its wholesale prices, and thereby retail prices, for its **** product blaming increased competition from other forms of suppliers. I thought the capitalist model claims that increased competition leads to lower prices?

@NBN_Australia Worst customer experience I’ve ever encountered. Message on 23/4 advising would resolve in 7 days. Message 2 on 3/5 requiring another 10 days then feedback survey on 16/5, which I completed. Posted on Twitter on 20/5 with escalation team, yet still no update 😡

@redruby17 We've been having trouble for months.... TPG have given up sending daily 'NBN' repair & emergency repair updates. Isn't the FTTN internet just grand? Especially when copper cable keeps getting flooded.

@HenryTheEgg @KirstyLNeedham You have half an argument here. The Port of Darwin issue was 100% a bad decision. But on Huawei, the government blocked telcos from using them ( not just NBN, but all telcos).

@theage @zoesam93 Our new government has inherited an infrastructure debacle that will take time to fix. Increasing the cost of access to the #NBN is wrongheaded.

@Optus 1/2 1. Your service has been more than disappointing this year, with constant service interruptions. 2. Brisbane 4103 post code been experiencing NBN outages for the past 3 days (Optus service anyway) To point 2 it is more irritating that it is intermittent it would

@smh @zoesam93 Dear @NBN_Australia — simply put, do better! Your network deserves to be shown up for the joke that it is. It was barely good enough and then incrementally delivered to lesser and lesser standards.

@Richard81199310 @Pentanet_ISP Sadly looks like it was a marketing ploy only. I too was looking forward to saying goodbye to poor nbn but 12 months later here we still are…

< tiny proportion of NBN installations: places so remote that there was no other option. I live just outside Melbourne and it’s the only NBN ‘broadband’ service I can get. Of course I switched to Starlink when it became available. The problem isn’t competition, it’s that the >

@Bedeapk Look I don’t have a huge problem with the NBN, it’s certainly not the worst 50b the government’s ever spent. But pretending it had long term economic viability was delusional. I recall at the time that people were warning 5G & satellite wireless would do precisely this