NBN Outage in Cleveland, Wollongong, State of New South Wales

@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

@Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

@LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

@choppers91 @RobOakeshott1 Hey Michael sorry for delay. Have asked my office to follow up on Monday. Rob, you’ve always been solid on NBN but simply not true that we are saying job done. We will inherit a mess. Don’t know the scale of it & won’t make reckless promise about time & cost to fix it.

@DrRimmer @guytaur @smh It’s disappointing the Libs stuffed the NBN up in the first place. It’s a complete and utter mess now. Will be difficult to fix now.

Three minutes to go in the #NRLDragonsManly game and @FOXNRL on @Foxtel Play is dropping out. A shitty feed, or is it the shitty @NBN_Australia. We may never know.

@Gardevoir101 @AustralianLabor @MRowlandMP We’ve already announced our NBN Customer Service Guarantee. More to come.

@TonyAbbottMHR We could say the same thing about you and your previous government when it comes to the shit NBN you built. What a disaster.

Scott Morrison is trying to do what Turnball did with the NBN. Destroy the future and the environment by lying about the ESF. It has done nothing, it will never do anything except line their business cronies pockets.

@DoctorKarl Can't believe this was an election issue and everyone chose so poorly. @TurnbullMalcolm, @TonyAbbottMHR & @JoeHockey screwed Australian internet over for generations. #NBN #Fail

@OooAaah @TurnbullMalcolm Exactly. Each time my parents FTTN-NBN goes down it’s because the “copper has burned out” or the state of the line down the street. Running a “next-gen” network on VERY OLD copper was never going to work.

@TurnbullMalcolm Tying the new NBN to the old lines was a horrible mistake, and you were warned well enough. @Telstra's ***** little secret of the pair gain system installed in 1994-2000 kept a lot of homes in housing estates to 28.8kbps till 2012!

@TurnbullMalcolm Fact: My parents home is connected via FTTN and it’s been nothing but trouble. Multiple call outs by NBN (cost to taxpayers). Goes down weekly and is slow. While my home is connected via FTTP. Not a single issue in an entire year. In summary: Your NBN is shit, not “next-gen”.

Apologies to anyone trying to phone or email my #wollongong office this morning. Phones and internet still down since yesterday and between @NBN_Australia @TPG_Telecom and @Telstra no one seems to be able to fix it. Trying to get a phone diversion set up atm.

@NBN_Australia They are lagging because of the atrocious nbn outages that keeps happening (service provided was notified, stop passing the buck). I regret moving to nbn 1 month ago- 3 outages so far... only 1 outage with my reliable adsl in 10 years

@NBN_Australia Unbelievable, 3 outages in 1 month!!! I had 1 outage in 10 years with ADSL2. Simply unacceptable (Yes, my service provider has been contacted, it is nbn network outage)

@NBN_Australia If your techs drive to the addresses Ive provided and cannot locate the fault then they should be fired. Out of a canon. Into the sun. If the org is so broken that it cannot handle a simple public safety report then I hope everyone responsible is named at a royal commission.

@Telstra you're nbn service is a joke. You promise to provide a service that you clearly can't or don't and expect customers to pay a premium. I've been on the phone with incompetent support staff for 32 mins who don't know how to deal with the situation.

@hughewilliams @NBN_Australia Fight between existing and new provider over who should repair broken socket and then couldn't reconnect anyway as my service had been terminated. All that for a service that costs 20% more and 10% slower than what I had.

@DeanRosario As first NBN guy they sent couldn't fit under the house. 2nd had to cancel with family health. 3rd time as I help with Powerchair football on Saturdays, NBN said we will come Saturday, cancelled (but their system down) and they stil turned up. Waiting for 5g to get released

@hughewilliams @NBN_Australia Don't get me started. Took me 6 weeks to switch. Booked, attended, unplugged and then realized the whole street wasn't transitioned to the NBN yet, so just left. I couldn't reconnect to existing provider as they broke the socket. Can't call NBN to fix or discuss issue [1/2]

@NBN_Australia @theREALwelbot Stop using “Hey” your talking to a Customer, not some random friend!

@bmccoy4 @NBN_Australia We, as Australians would have to be the stupidest people on earth to think $70+ Billion Dollars spent on the @NBN_Australia for the ridiculously slow speeds. Talk about a white Elephant!

@Kvatzz The net is good, its the whole nbn service in Victoria