NBN

NBN Outage Report in Cleveland, Wollongong, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cleveland, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cleveland, Wollongong, State of New South Wales 05/17/2025 23:25

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cleveland, State of New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @DrRimmer @guytaur @smh It’s disappointing the Libs stuffed the NBN up in the first place. It’s a complete and utter mess now. Will be difficult to fix now.

  • Bente_Andersen1 Bente 🇦🇺🇳🇴🇩🇰 (@Bente_Andersen1) reported from Wollongong, State of New South Wales

    Scott Morrison is trying to do what Turnball did with the NBN. Destroy the future and the environment by lying about the ESF. It has done nothing, it will never do anything except line their business cronies pockets.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • StephenJonesMP Stephen Jones MP (@StephenJonesMP) reported from Wollongong, State of New South Wales

    @choppers91 @RobOakeshott1 Hey Michael sorry for delay. Have asked my office to follow up on Monday. Rob, you’ve always been solid on NBN but simply not true that we are saying job done. We will inherit a mess. Don’t know the scale of it & won’t make reckless promise about time & cost to fix it.

  • StephenJonesMP Stephen Jones MP (@StephenJonesMP) reported from Wollongong, State of New South Wales

    @Gardevoir101 @AustralianLabor @MRowlandMP We’ve already announced our NBN Customer Service Guarantee. More to come.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @TonyAbbottMHR We could say the same thing about you and your previous government when it comes to the shit NBN you built. What a disaster.

  • unicornstar17 Elicia Holland (@unicornstar17) reported from Wollongong, State of New South Wales

    No internet blame nbn Minions irate at puppy cause he didn’t come to a work party Due to wales having prick problems again last week i aint sending these minions into work next week as they will only spark up... and that aint good when @DavidWPollock1 is away.

  • AlexBrangwin Alexandria Brangwin (@AlexBrangwin) reported from Wollongong, State of New South Wales

    @DoctorKarl Can't believe this was an election issue and everyone chose so poorly. @TurnbullMalcolm, @TonyAbbottMHR & @JoeHockey screwed Australian internet over for generations. #NBN #Fail

  • Shane_Szakacs Shane Szakacs (@Shane_Szakacs) reported from Wollongong, State of New South Wales

    Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

  • MischNarracott Michelle Butterfield (@MischNarracott) reported from Wollongong, State of New South Wales

    @Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

  • Jacqui_Wales Jacqueline Wales (@Jacqui_Wales) reported from Wollongong, State of New South Wales

    Three minutes to go in the #NRLDragonsManly game and @FOXNRL on @Foxtel Play is dropping out. A shitty feed, or is it the shitty @NBN_Australia. We may never know.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • bryenwillems Bryen Willems (@bryenwillems) reported

    @SkyNewsAust Albo’s right. I’m in Mr Taylor’s electorate. After all these years NBN still crap here thanks to former govt.

  • TaodeHaas Tao de Haas (@TaodeHaas) reported

    NBN costing many billions to fix as LNP sabotage it because it was an ALP initiative. Turnbull’s Snowy 2.0 Hydro a white elephant also costing many billions. Has this LNP done anything they haven’t stuff up? #auspol

  • EmergencyBK Emergency&BushfireKits (@EmergencyBK) reported

    @The_IanSmith Didn’t say it ‘broke down’ & your advice is incorrect, not how ombudsman works, not the providers fault or within their capability, it’s the supplier NBN who mark it as scheduled or unscheduled maintenance & nobody is fined.

  • SueWearne2 Sue Wearne (@SueWearne2) reported

    @deniseshrivell Gas elec , centrelink , health, Qantas ,NDIS , NBN any big corporation really is just not working and there is absolutely no customer service anywhere anymore no person to person help all online so hard to find a phone number to call and if you do your on hold for 1 or 2 hours

  • ladyaimless1 Bat Aimless (@ladyaimless1) reported

    Grrr. The 2 houses right next to me, between my place & the NBN box, now have at least 12 extra people (5 humans, 7 kids) all using the internet of a night, and my net speed's sooo slow now. SEND YOUR DEVIL SPAWN TO BED, PEOPLE! Play board games or read books to them instead!

  • EmergencyBK Emergency&BushfireKits (@EmergencyBK) reported

    @yeahbut I know all about Starlink, get told about it every time I complain of NBN, I can't afford it, I'm poor as ****.

  • sehajpal Ash Sehajpal 🇦🇺 (आशीष सहजपाल) (@sehajpal) reported

    @Wiz_Of_Oz2 We just got a call from non-spam cell number today and caller "representing NBN" said we are getting so much complains about NBN data from your address. I discussed world problems with the caller till he bored out and disconnected LOL. We don't use NBN at all haha.

  • dwightwalker Dwight Walker (@dwightwalker) reported

    turns out #4G on #Optus or #Amaysim is faster than @NBN_Australia to download 65MB file from @ITMastersCSU as NBN (25min) was slower than 4G (30sec) on this file - it was network or router not server

  • anthonyjmuscat Anthony Muscat 🌈 (@anthonyjmuscat) reported

    @VodafoneAU is Vodafone nbn down?

  • EmergencyBK Emergency&BushfireKits (@EmergencyBK) reported

    @subtlesigns Sorry you suffer too, do you still have phone service at least? Not saying it's ok NBN is down so often, but when I lose it I have nothing at all - it is ****!!