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iPrimus

iPrimus Outage Map

The map below depicts the most recent cities worldwide where iPrimus users have reported problems and outages. If you are having an issue with iPrimus, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iPrimus users affected:

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iPrimus offers internet and phone service to businesses and individuals, as well as mobile phone and mobile internet. Interet access is available as DSL service, ADSL 2+, dial-up or mobile 3G.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 1
Melbourne, VIC 3
Sydney, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidVanstone1
    The Wizard Of WTF? (@DavidVanstone1) reported

    So IPrimus are discarding their email service with less than a months notice leaving users having to sign up to another paid service to maintain (fingers crossed) the existing account? #IPrimus #IprimusAU - very poor service that's gong to screw a lot of people over.

  • Myau_Miao_Meow
    Myau Miao Meow (@Myau_Miao_Meow) reported

    @SkrappEdits I'm currently with iPrimus, which has barely any connection issues in my area, but their customer support isn't great. I'll most likely be switching to Aussie Broadband soon, since I've heard good things, so +1 for them.

  • desh3460
    Desh3460 (@desh3460) reported

    @iPrimusAU you lost me as a customer iprimus.. constant nbn/internet outages lasting days, only to tell me the problem must be my hardware when its not.. .. not returning phone calls when you say you will.. been with you for 25yrs plus.. time for a change.. cya.

  • vmainard
    Vicki Mainard 🇦🇺🕹🏀🐈 Scomo is my PM. (@vmainard) reported

    @Telstra I have used the cat is in the way when playing games. I rarely have problems with online lagging since I moved to Iprimus.

  • timpilko
    Tim Pilkington (@timpilko) reported

    for anyone considering internet services please never use Iprimus, @iPrimusAU has been completely useless when it comes to customer service and has wasted hours of my time on hold - not good enough.

  • ThePirateNerd
    Ruby does not exist¿ (@ThePirateNerd) reported

    @iPrimusAU How do I switch off my iPrimus VoIP voicemail on my home phone service?

  • Thomas693262791
    Thomas (@Thomas693262791) reported

    @iPrimusAU is everyone having issue with IPrimus internet

  • Alok16843680
    Alok (@Alok16843680) reported

    @iPrimusAU really pathetic service! I have been waiting service to be activated at my new address for about 2 weeks but there's no update at all!! Would never ever recommend iprimus!

  • David_Paul_B
    David P (@David_Paul_B) reported

    @abc730 @ClareONeilMP Yep.. For example, I would like to know whether the information exposed was only of direct Optus customers, or whether it also included customers of MVNO’s (eg Dodo, Amaysim, Coles, iPrimus, iiNet etc) who run on the Optus network.

  • vmainard
    Vicki Mainard 🇦🇺🕹🏀🐈 Scomo is my PM. (@vmainard) reported

    @SarahHarris @Telstra It telstra nothing more needs to be said. They have the worst customer service of all the telcos in Australia. Treated my mother like **** when she asked them to remove my deceased father name from the bill. Left for Iprimus and have never looked back.

  • vmainard
    Vicki Mainard 🇦🇺🕹🏀🐈 Scomo is my PM. (@vmainard) reported

    @bazakel @NewcastleGardia No big surprise there. I am with Vodafone for all my mobile devices. We got rid of Telstra 6 years ago when my Dad passed away and they treated my mother like crap when she asked for his name to be removed from the bill. We're with iprimus for our home internet and phone now.

  • Missgarland21
    Missgarland⁷ (@Missgarland21) reported

    What a surprise my net is down again. **** iprimus

  • ali_kyteler
    Alison Kyteler (@ali_kyteler) reported

    @Togetherdec Australians can buy a mobile phone without identification but they can't connect to the network to use it without identification. Telcos are collecting & storing vast quantities of personal data. Optus iiNet TPG iPrimus Dodo already breached/hacked. Our Privacy Act is a joke.

  • PZee98
    PReteyZee98 (@PZee98) reported

    @iPrimusAU Iprimus is there an NBN outage in 3021?

  • CJNezz
    Blade Liger (@CJNezz) reported

    @iPrimusAU do you have an outage in Victoria again? I've just lost connection. #iprimus

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