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iPrimus

iPrimus Outage Map

The map below depicts the most recent cities worldwide where iPrimus users have reported problems and outages. If you are having an issue with iPrimus, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iPrimus users affected:

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iPrimus offers internet and phone service to businesses and individuals, as well as mobile phone and mobile internet. Interet access is available as DSL service, ADSL 2+, dial-up or mobile 3G.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 4
Melbourne, VIC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

  • not_fake_jack
    ＪＩＭ ＢＯＨ (@not_fake_jack) reported

    **** you iPrimus broadband i didn't need your ******* junk mail today

  • TaranReynardWhy
    Taran Reynard Whyte💜🦊🌈🦄🌊 (@TaranReynardWhy) reported from Melbourne, Victoria

    @jonto_kaye No, I'm with iPrimus here in Australia but we've got the National Broadband Network rollout going on in our street and it's interfering with my adsl. So I'm using my mobile data. But I'm trying to use that very sparingly as I don't have a lot of it.

  • Missgarland21
    Missgarland⁷ (@Missgarland21) reported

    What a surprise my net is down again. **** iprimus

  • IngridHarrison
    Ingrid Harrison (@IngridHarrison) reported

    Shout out to @iprimus to cancel my father’s internet (as he is going into aged care). Apart from either speaking to him direct or requiring my power of attorney as well as my identification, you want me to ring you again to ensure you don’t debit his account. That’s service. Not.

  • dwilliamson931
    David (@dwilliamson931) reported

    @buzzsaw123456 @Dominos_AU I had IPrimus send me a disconnection notice for my friends internet and threatening debt collector action. I told them in February she had died. They said they cancelled the account BUT NEVER MENTIONED THE OUTSTANDING AMOUNT!

  • Omegaville
    B.J. Winzer (@Omegaville) reported

    @LaceUpJumpers @footyjumpers @piehardpodcast Primus was the telecommunications company. iPrimus was their Internet service name.

  • JKRLMazur
    Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, New South Wales

    Damn I’m getting pissed off with iprimus. I’m charged $2.50 for not having a direct debit, $2.80 for using BPay and $2.20 for a paper bill plus gst. Nearly $10 on top of my monthly bill.

  • michaelmoro26
    Michael Moro (@michaelmoro26) reported

    @EricWSeychell @Dave_Matteo eric i literally have FTTP and it’s absolute garbage, hopefully TPG can prove u right because iPrimus dont

  • kiwiradar
    kiwiradar (@kiwiradar) reported

    @iPrimusAU Is IPrimus internet down currently in Sydney? No internet in Bondi

  • Ariel_NixTTV
    Ariel_Nix (@Ariel_NixTTV) reported

    @HYP3RSTRIKE I'm considering a couple of companies x Aussie Broadband, iinet, superloop. Just iprimus is awful. I've spent 8 months trying to contact their customer service only to be patronized by them! They also did not fix the issue, they made it worse!!!

  • BeyondcliffTV
    Beyondcliff (@BeyondcliffTV) reported

    @iprimus why is my internet so bad

  • vmainard
    Vicki Mainard 🇦🇺🕹🏀🐈 Scomo is my PM. (@vmainard) reported

    @SarahHarris @Telstra It telstra nothing more needs to be said. They have the worst customer service of all the telcos in Australia. Treated my mother like **** when she asked them to remove my deceased father name from the bill. Left for Iprimus and have never looked back.

  • aprivatebeach
    Scarlett (@aprivatebeach) reported

    @iPrimusAU I cancelled my internet 1 day after activation cos it didn’t work and IT were no help. Was told I wouldn’t be charged anything but guess what… I’m now being hit up for $80 (monthly cost) and customer service are giving me the run around. Fun times. #Iprimus #Fail

  • Guy20Pr
    Zeteypee 💉💉💉💉💉 (@Guy20Pr) reported

    @iPrimusAU @iPrimusAU can you please check what is happening in St albans 3021 victoria? iprimus told me there was an outage that was resolved, however my nbn box lights flicker every 25 minutes, disconnecting the internet for over 10 minuutes at a time, what is going on with iprim/NBN?

  • MsPlodster
    FantaPants (@MsPlodster) reported

    @sallymcmanus @DodoAustralia iPrimus is so much worse. Their customer service is almost non-existent.

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