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iPrimus

iPrimus Outage Map

The map below depicts the most recent cities worldwide where iPrimus users have reported problems and outages. If you are having an issue with iPrimus, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iPrimus users affected:

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iPrimus offers internet and phone service to businesses and individuals, as well as mobile phone and mobile internet. Interet access is available as DSL service, ADSL 2+, dial-up or mobile 3G.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 1
Sydney, NSW 1
Brisbane, QLD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

  • ali_kyteler
    Alison Kyteler (@ali_kyteler) reported

    @Togetherdec Australians can buy a mobile phone without identification but they can't connect to the network to use it without identification. Telcos are collecting & storing vast quantities of personal data. Optus iiNet TPG iPrimus Dodo already breached/hacked. Our Privacy Act is a joke.

  • vmainard
    Vicki Mainard 🇦🇺🕹🏀🐈 Scomo is my PM. (@vmainard) reported

    @bazakel @NewcastleGardia No big surprise there. I am with Vodafone for all my mobile devices. We got rid of Telstra 6 years ago when my Dad passed away and they treated my mother like crap when she asked for his name to be removed from the bill. We're with iprimus for our home internet and phone now.

  • blackiwiroo
    Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻‍♀️ (@blackiwiroo) reported from Sunshine Coast, Queensland

    @fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!

  • vmainard
    Vicki Mainard 🇦🇺🕹🏀🐈 Scomo is my PM. (@vmainard) reported

    @Telstra I have used the cat is in the way when playing games. I rarely have problems with online lagging since I moved to Iprimus.

  • MsPlodster
    FantaPants (@MsPlodster) reported

    @sallymcmanus @DodoAustralia iPrimus is so much worse. Their customer service is almost non-existent.

  • RareFlowerGrow
    Kitt Happens 🇺🇦🌱 #NAFOCatsDivision (@RareFlowerGrow) reported

    Any Aussies care to recommend an ISP? Was with iPrimus, horrible crowd. Big names keep coming up: TPG, Dodo, Amaysim. I'm sure there are other ISPs that are better.

  • Alok16843680
    Alok (@Alok16843680) reported

    @iPrimusAU really pathetic service! I have been waiting service to be activated at my new address for about 2 weeks but there's no update at all!! Would never ever recommend iprimus!

  • CJNezz
    Blade Liger (@CJNezz) reported

    @iPrimusAU do you have an outage in Victoria again? I've just lost connection. #iprimus

  • singer_judy
    Judy Singer (@singer_judy) reported

    Anyone else having trouble with @iPrimusAU going down in the last couple of weeks? #outage #iprimus

  • David_Paul_B
    David P (@David_Paul_B) reported

    @abc730 @ClareONeilMP Yep.. For example, I would like to know whether the information exposed was only of direct Optus customers, or whether it also included customers of MVNO’s (eg Dodo, Amaysim, Coles, iPrimus, iiNet etc) who run on the Optus network.

  • BeyondcliffTV
    Beyondcliff (@BeyondcliffTV) reported

    @iprimus why is my internet so bad

  • PatrickAlilovic
    Patrick Alilovic (@PatrickAlilovic) reported

    @chrismurphys @Telstra iPrimus have been fantastic for the 12 yrs I've been with them. Internet issues addressed but more importantly fixed almost in every instance immediately. Worst case wait 1 day.

  • DavidVanstone1
    The Wizard Of WTF? (@DavidVanstone1) reported

    So IPrimus are discarding their email service with less than a months notice leaving users having to sign up to another paid service to maintain (fingers crossed) the existing account? #IPrimus #IprimusAU - very poor service that's gong to screw a lot of people over.

  • justmaghookit
    Sea Horse Propaganda. (@justmaghookit) reported

    @CMYKChuffy i switched to iprimus years ago cause of just how awful it was dealing with telstra, think they use the telstra infrastructure but at worst that just means they're bothering telstra for me. Customer service is mostly good, highly recommend

  • gordolake
    gordolake🕳️🐀 (@gordolake) reported

    Hi @Telstra, with iprimus ISP. Obviously they use your network to connect to the internet. Have just been advised of a complex fault and it will not be fixed for a month. I cant find any info on the outage sites. Can you confirm.

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