iPrimus Outage Map
The map below depicts the most recent cities worldwide where iPrimus users have reported problems and outages. If you are having an issue with iPrimus, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iPrimus users affected:
iPrimus offers internet and phone service to businesses and individuals, as well as mobile phone and mobile internet. Interet access is available as DSL service, ADSL 2+, dial-up or mobile 3G.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 2 |
| Brisbane, QLD | 1 |
| Arumpo, NSW | 1 |
| Corowa, NSW | 1 |
| Melbourne, VIC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPrimus Issues Reports
Latest outage, problems and issue reports in social media:
-
Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, New South WalesDamn I’m getting pissed off with iprimus. I’m charged $2.50 for not having a direct debit, $2.80 for using BPay and $2.20 for a paper bill plus gst. Nearly $10 on top of my monthly bill.
-
Sea Horse Propaganda. (@justmaghookit) reported@CMYKChuffy i switched to iprimus years ago cause of just how awful it was dealing with telstra, think they use the telstra infrastructure but at worst that just means they're bothering telstra for me. Customer service is mostly good, highly recommend
-
michael hitchcock (@michael48439600) reported from Sydney, New South WalesIPrimus dodo Telstra and Optus worked together to fake a fault on my phone so a technician was called to fix it. Then they got Dun and Bradstreet to hassle me to collect a payment
-
gordolake🕳️🐀 (@gordolake) reportedHi @Telstra, with iprimus ISP. Obviously they use your network to connect to the internet. Have just been advised of a complex fault and it will not be fixed for a month. I cant find any info on the outage sites. Can you confirm.
-
Taran Reynard Whyte💜🦊🌈🦄🌊 (@TaranReynardWhy) reported from Melbourne, Victoria@jonto_kaye No, I'm with iPrimus here in Australia but we've got the National Broadband Network rollout going on in our street and it's interfering with my adsl. So I'm using my mobile data. But I'm trying to use that very sparingly as I don't have a lot of it.
-
◀️ᴋᴇᴠ ᴍᴀʀᴛɪɴ▶️ (@kev_martin) reported@iPrimusAU Are iPrimus support working through the long weekend. I lodged a support case yesterday and have not yet received a response other than the automatic reply
-
wraithz (@WraithzXO) reported@asfitFN @iPrimusAU iPrimus is just ****, they won’t help there useless
-
B.J. Winzer (@Omegaville) reported@LaceUpJumpers @footyjumpers @piehardpodcast Primus was the telecommunications company. iPrimus was their Internet service name.
-
Jeremiah Fuzznuts (@MrFuzznuts) reportedI've been with iprimus internet for 10 years over 3 houses always very happy with everything. Last 6 months it's been diabolical. I've rung them 3 times, they test the speed, tell me I'm dreaming and it never gets better. Looking to change. Any ideas? I pay $65pm unlimited. Jerry
-
Ruby does not exist¿ (@ThePirateNerd) reported@iPrimusAU How do I switch off my iPrimus VoIP voicemail on my home phone service?
-
LyndallTerrier (@LyndallTerrier) reported@xskinn I've had three internet disconnections this morning in the space of 2 hrs. Never happened before. Did the usual 'turn off turn on' routine but to no direct effect. Not sure what's going on. (I'm with iPrimus).
-
Fíriel Olorindë (@evenstar) reported...remember that time someone got a hit from a Google com au cache and the IP was from iPrimus, and...blamed it on me, even though I only switched to iPrimus in 2012...nine years after the incident? still weirds me out how every bit of weird behaviour from Au was my fault.
-
kiwiradar (@kiwiradar) reported@iPrimusAU Is IPrimus internet down currently in Sydney? No internet in Bondi
-
Michael Moro (@michaelmoro26) reported@EricWSeychell @Dave_Matteo eric i literally have FTTP and it’s absolute garbage, hopefully TPG can prove u right because iPrimus dont
-
Michelle (@mishchiu) reported@iPrimusAU Hello, has your server/customer database been hacked/compromised? For the first time since I joined over 10 years ago, I’ve received junk mail to my iprimus email account. I don’t ever use this email and have never given this email address away.