iPrimus Outage Map

The map below depicts the most recent cities in Australia where iPrimus users have reported problems and outages. If you are experiencing problems with iPrimus, please submit a report below.

iPrimus users affected:

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iPrimus offers internet and phone service to businesses and individuals, as well as mobile phone and mobile internet. Interet access is available as DSL service, ADSL 2+, dial-up or mobile 3G.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• Jamesy (@JamesyR1) reported a minute ago

  @telstra My dead Dad has never been on our account and trying to get a new service for some reason Telstra listed my Dad as a 3rd party??? Seriously, he had his own service with iPrimus so why is Telstra's client database so messy @Optus please contact me as I want a new service

• PReteyZee98 (@PZee98) reported a minute ago

  @iPrimusAU Iprimus is there an NBN outage in 3021?

• Sea Horse Propaganda. (@justmaghookit) reported 3 minutes ago

  @CMYKChuffy i switched to iprimus years ago cause of just how awful it was dealing with telstra, think they use the telstra infrastructure but at worst that just means they're bothering telstra for me. Customer service is mostly good, highly recommend

• Blade Liger (@CJNezz) reported 5 minutes ago

  @iPrimusAU do you have an outage in Victoria again? I've just lost connection. #iprimus

• mamncane. (@Kim_Khandashisa) reported 7 minutes ago

  I can’t even get excited about getting a job in the US and having a flight booked for the 17th cos no visa and the boarders are closed. This was meant to help me gain international work experience and make my CV more favourable, but life is a bogbo yaseRank enuka iPrimus stove💀

• Beyondcliff (@BeyondcliffTV) reported 8 minutes ago

  @iprimus why is my internet so bad

• Emmy Æ Strickland (@Emma_Strickland) reported 13 minutes ago

  @iPrimusAU Anyone else’s internet down in Perth NOR? I’m on hold with iprimus now, struggling to get through. #iprimus

• Missgarland⁷ (@Missgarland21) reported 14 minutes ago

  Highly suggest no one ever go with iprimus for their internet provider. Weeks with spotty connection (which i can forgive some due to the flooding) and support is awful. Looks like i’m stuck using all my phone data 👌

• Klaris (@klaris) reported 16 minutes ago

  I used to work at an office that houses around 5,000 Vocus, Dodo and iPrimus support teams. I can imagine the chaos there!

• Ariel_Nix (@Ariel_NixTTV) reported 20 minutes ago

  If y'all need an internet provider, stay away from iprimus! Worst company EVER! Their customer support is disgusting as well as their service.

• Missgarland⁷ (@Missgarland21) reported 21 minutes ago

  What a surprise my net is down again. **** iprimus

• Michael Moro (@michaelmoro26) reported 24 minutes ago

  @EricWSeychell @Dave_Matteo eric i literally have FTTP and it’s absolute garbage, hopefully TPG can prove u right because iPrimus dont

• B.J. Winzer (@Omegaville) reported 25 minutes ago

  @LaceUpJumpers @footyjumpers @piehardpodcast Primus was the telecommunications company. iPrimus was their Internet service name.

• Alok (@Alok16843680) reported 26 minutes ago

  @iPrimusAU really pathetic service! I have been waiting service to be activated at my new address for about 2 weeks but there's no update at all!! Would never ever recommend iprimus!

• DJ (@djf99_) reported 26 minutes ago

  @iPrimusAU our internet has been cutting out all day and won’t maintain a connection for longer than 20 mins. Is there an outage and if so when will it be handled? #iprimus

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