iPrimus Outage Map
The map below depicts the most recent cities worldwide where iPrimus users have reported problems and outages. If you are having an issue with iPrimus, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iPrimus users affected:
iPrimus offers internet and phone service to businesses and individuals, as well as mobile phone and mobile internet. Interet access is available as DSL service, ADSL 2+, dial-up or mobile 3G.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 1 |
| Sydney, NSW | 1 |
| Brisbane, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPrimus Issues Reports
Latest outage, problems and issue reports in social media:
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Ariel_Nix (@Ariel_NixTTV) reported@HYP3RSTRIKE I'm considering a couple of companies x Aussie Broadband, iinet, superloop. Just iprimus is awful. I've spent 8 months trying to contact their customer service only to be patronized by them! They also did not fix the issue, they made it worse!!!
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LyndallTerrier (@LyndallTerrier) reported@xskinn I've had three internet disconnections this morning in the space of 2 hrs. Never happened before. Did the usual 'turn off turn on' routine but to no direct effect. Not sure what's going on. (I'm with iPrimus).
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PReteyZee98 (@PZee98) reported@iPrimusAU Iprimus is there an NBN outage in 3021?
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Mothy (@_Mothy___) reported@iPrimusAU And this is why I have been with iprimus for so long. Started with them in 2006 and every so often they let me know they are speeding up my service and reducing my bill, I don't ask if they can do better, they just do it.
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Scarlett (@aprivatebeach) reported@iPrimusAU I cancelled my internet 1 day after activation cos it didn’t work and IT were no help. Was told I wouldn’t be charged anything but guess what… I’m now being hit up for $80 (monthly cost) and customer service are giving me the run around. Fun times. #Iprimus #Fail
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Alok (@Alok16843680) reported@iPrimusAU really pathetic service! I have been waiting service to be activated at my new address for about 2 weeks but there's no update at all!! Would never ever recommend iprimus!
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Tim Pilkington (@timpilko) reportedfor anyone considering internet services please never use Iprimus, @iPrimusAU has been completely useless when it comes to customer service and has wasted hours of my time on hold - not good enough.
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B.J. Winzer (@Omegaville) reported@LaceUpJumpers @footyjumpers @piehardpodcast Primus was the telecommunications company. iPrimus was their Internet service name.
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Judy Singer (@singer_judy) reportedAnyone else having trouble with @iPrimusAU going down in the last couple of weeks? #outage #iprimus
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jezford (@jezford) reported@StephenFenech @Optus Woh, a bad couple of days, sympathies, dude! Agreed, shocking showing from Optus. It's the engineers at iPrimus that have kept me with them for 20 years now - always available, helpful and smart, and never annoying or condescending (though I think there's a note on my file...).
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mamncane. (@Kim_Khandashisa) reportedI can’t even get excited about getting a job in the US and having a flight booked for the 17th cos no visa and the boarders are closed. This was meant to help me gain international work experience and make my CV more favourable, but life is a bogbo yaseRank enuka iPrimus stove💀
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michael hitchcock (@michael48439600) reported from Sydney, New South WalesIPrimus dodo Telstra and Optus worked together to fake a fault on my phone so a technician was called to fix it. Then they got Dun and Bradstreet to hassle me to collect a payment
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Beyondcliff (@BeyondcliffTV) reported@iprimus why is my internet so bad
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Lèsè | Dawnfire (@DFRetro) reportedWill be a lil bit, iprimus sucks so restarting net
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emptypetshelters1st✳️💉💉 (@nolinthealpha) reportedfrom his chat to his supplier iprimus with the answer the solution and the eta I'm just dumbfounded. you take lots of money for little service and your app is just SH#$