iPrimus Outage Map

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iPrimus offers internet and phone service to businesses and individuals, as well as mobile phone and mobile internet. Interet access is available as DSL service, ADSL 2+, dial-up or mobile 3G.

iPrimus Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 86
Sydney, NSW 38
Brisbane, QLD 20
Perth, WA 9
Adelaide, SA 8
Sunshine Coast, QLD 1
Maclean, QLD 1
Lisbaun, VIC 1
Len Waters Estate, NSW 1
Dandenong West, VIC 1

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iPrimus Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iPrimus Issues Reports

Latest outage, problems and issue reports in social media:
  • Jake (@HopeyJH) reported

    @Fighta71 I had the opticomm thing at my old joint and went with iprimus, never had an issue there. Was $110 a month for the max speeds etc.

  • Annette R (@aussie_angel) reported

    @macsween_prue Yes they are! Switch to iPrimus. Been with them for almost 18 yrs, rarely had a problem. Once or twice when I have, they fixed it quickly.

  • Tally-Wacker (@nathan_s4) reported

    @iPrimusAU Except they can’t and just sat use the iprimus modem. This isn’t good enough, fix it and allow people the choice of modems, before April 2 all was fine and then.... something dodgy is going on. I think I want a new ISP

  • Vicki Mainard 🇦🇺🕹🏀🐈 Scomo is my PM. (@vmainard) reported

    @Coalition_Man @Telstra @networkoutage If you want to keep your internet connection and your sanity. Move to iprimus. The connection I have excellent and if something goes wrong or you have an outage. They fall over themselves to fix it and help you.

  • Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻‍♀️ (@blackiwiroo) reported from Sunshine Coast, State of Queensland

    @fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!

  • Jon Wye (@jonwyeau) reported

    What a total waste of space is #iprimus ! Moved to NBN and stayed with them. Huge mistake! No home phone. No support. No idea. Just bullshit.

  • amy tran (@ray120324) reported

    @iPrimusAU Iprimus wont except any payment unless is directly deposited all others is charged at $7.00 visa, b pay. The the worst phone company with more conplaints to the A C C.C. A.S.I.C. Telecommunications OMBUDSMAN'S . Dont care about our laws make their own.

  • amy tran (@ray120324) reported

    @iPrimusAU Will never recommend I primus to any one that has asked me tell them to go to optus lot better services. Crappy service with iprimus, over charging. On payment

  • Tally-Wacker (@nathan_s4) reported

    @Iprimus is there any issues in the Norwood SA region my service is down for about 3 hrs, almost loosing productivity

  • Vicki Mainard 🇦🇺🕹🏀🐈 Scomo is my PM. (@vmainard) reported

    @9NewsAUS @jekearsley If you want viable internet. Don't use telstra. I with iprimus and have no problems at all. Telstra is the problem.

  • Caseygee (@Caseygee15) reported

    @Paul_DBurns @Optus Yep, @iPrimus uses @Optus and my service keeps notifying me that Service Unavailable and no tech service available to check/sort it out...

  • Mark Duffett (@MarkDuffett) reported

    @sennekuyl This is definitely a factor in iPrimus curtailing tech support to 9-5 AEDT

  • Bob Pearce (@BobPearce52) reported

    Looking at switching my IPRIMUS internet to the NBN .Remember when the PMG had a monopoly gave you a phone and charged you now after all the promise of better service you get this is what you get like it or lump it got to TPG same deal same price at least the PMG employed in Aust

  • Tish (@oztish) reported

    @iPrimusAU Yes it came back yesterday but that was the 3rd outage in a week and Redtrain blame iprimus. Was affecting many customers here not just me. Hoping it’s not going to keep happening

  • TobinAquaticSafety (@TobinAquaSafety) reported

    @iPrimusAU #iprimusAU #NBN WARNING. DO NOT use #iprimus for NBN. The absolute worst and most ineffective problem solvers. That’s why 32% of the customers are unhappy. That is their current complaint rate

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