iPrimus outages and service status in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iPrimus Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  michael hitchcock (@michael48439600) reported 42 minutes ago from Sydney, New South Wales

  IPrimus dodo Telstra and Optus worked together to fake a fault on my phone so a technician was called to fix it. Then they got Dun and Bradstreet to hassle me to collect a payment

iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vicki Mainard 🇦🇺🕹🏀🐈 Scomo is my PM. (@vmainard) reported 6 minutes ago

  @bazakel @NewcastleGardia No big surprise there. I am with Vodafone for all my mobile devices. We got rid of Telstra 6 years ago when my Dad passed away and they treated my mother like crap when she asked for his name to be removed from the bill. We're with iprimus for our home internet and phone now.

• 
  David P (@David_Paul_B) reported 7 minutes ago

  @abc730 @ClareONeilMP Yep.. For example, I would like to know whether the information exposed was only of direct Optus customers, or whether it also included customers of MVNO’s (eg Dodo, Amaysim, Coles, iPrimus, iiNet etc) who run on the Optus network.

• 
  Tim Pilkington (@timpilko) reported 8 minutes ago

  for anyone considering internet services please never use Iprimus, @iPrimusAU has been completely useless when it comes to customer service and has wasted hours of my time on hold - not good enough.

• 
  Klaris (@klaris) reported 12 minutes ago

  I used to work at an office that houses around 5,000 Vocus, Dodo and iPrimus support teams. I can imagine the chaos there!

• 
  ◀️ᴋᴇᴠ ᴍᴀʀᴛɪɴ▶️ (@kev_martin) reported 13 minutes ago

  @iPrimusAU Are iPrimus support working through the long weekend. I lodged a support case yesterday and have not yet received a response other than the automatic reply

• 
  Ariel_Nix (@Ariel_NixTTV) reported 14 minutes ago

  If y'all need an internet provider, stay away from iprimus! Worst company EVER! Their customer support is disgusting as well as their service.

• 
  LyndallTerrier (@LyndallTerrier) reported 15 minutes ago

  @xskinn I've had three internet disconnections this morning in the space of 2 hrs. Never happened before. Did the usual 'turn off turn on' routine but to no direct effect. Not sure what's going on. (I'm with iPrimus).

• 
  Patrick Alilovic (@PatrickAlilovic) reported 15 minutes ago

  @chrismurphys @Telstra iPrimus have been fantastic for the 12 yrs I've been with them. Internet issues addressed but more importantly fixed almost in every instance immediately. Worst case wait 1 day.

• 
  Missgarland⁷ (@Missgarland21) reported 15 minutes ago

  Highly suggest no one ever go with iprimus for their internet provider. Weeks with spotty connection (which i can forgive some due to the flooding) and support is awful. Looks like i’m stuck using all my phone data 👌

• 
  Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻‍♀️ (@blackiwiroo) reported 21 minutes ago from Sunshine Coast, Queensland

  @fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!