iPrimus outages and service status in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sydney, New South Wales

The most recent iPrimus outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	Internet	5 days ago
Sydney	Phone	4 months ago
Sydney	E-mail	7 months ago
Sydney	Internet	8 months ago
Sydney	Total Blackout	8 months ago
Sydney	E-mail	8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPrimus Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  michael hitchcock (@michael48439600) reported 59 minutes ago from Sydney, New South Wales

  IPrimus dodo Telstra and Optus worked together to fake a fault on my phone so a technician was called to fix it. Then they got Dun and Bradstreet to hassle me to collect a payment

iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Benjamin Reynolds (@BenjaminRoy73) reported 5 minutes ago

  @chrismurphys @Telstra I have used iprimus twice now and have rarely had issues.

• 
  Desh3460 (@desh3460) reported 6 minutes ago

  @iPrimusAU you lost me as a customer iprimus.. constant nbn/internet outages lasting days, only to tell me the problem must be my hardware when its not.. .. not returning phone calls when you say you will.. been with you for 25yrs plus.. time for a change.. cya.

• 
  Kitty Designs (@KittyDesigns__) reported 7 minutes ago

  @iPrimusAU what emergency is iprimus currently having? I'm trying to call and can't get through, is the service down

• 
  Vicki Mainard 🇦🇺🕹🏀🐈Liberal 22 (@vmainard) reported 8 minutes ago

  @MissHissyKat There's a lot to like about iprimus. I only went to them in full, since my internet was with them. Got in contact with them and ask about phone internet bundle, and they gave us a fantastic deal. Great customer service if thing go wrong too.

• 
  B.J. Winzer (@Omegaville) reported 10 minutes ago

  @LaceUpJumpers @footyjumpers @piehardpodcast Primus was the telecommunications company. iPrimus was their Internet service name.

• 
  Klaris (@klaris) reported 10 minutes ago

  I used to work at an office that houses around 5,000 Vocus, Dodo and iPrimus support teams. I can imagine the chaos there!

• 
  Jeff (@Jeffdeb22) reported 14 minutes ago

  @iPrimusAU Unfortunately, nbn has been down all day today. Still not fixed. As a result I have not been able to work today. Still no updates from iprimus. That's at least 6 lengthy downtimes this last week andI have not been able to work for 15hrs. Who is going to compensate me for that?

• 
  💧Robyn D💉x4 Insufficiently Feminine (@KoparaFallsKid) reported 22 minutes ago

  @meggsy46 @AlanBixter I'm sorry, I don't know the answer. iPrimus is a Mobile Virtual Network Operator (MVNO) that runs on the Optus Network, which may explain it. I don't know if that means they share customer data. Maybe ring iPrimus?

• 
  Tim Pilkington (@timpilko) reported 23 minutes ago

  for anyone considering internet services please never use Iprimus, @iPrimusAU has been completely useless when it comes to customer service and has wasted hours of my time on hold - not good enough.

• 
  Jamesy (@JamesyR1) reported 24 minutes ago

  @telstra My dead Dad has never been on our account and trying to get a new service for some reason Telstra listed my Dad as a 3rd party??? Seriously, he had his own service with iPrimus so why is Telstra's client database so messy @Optus please contact me as I want a new service