iPrimus outages and service status in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iPrimus Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  michael hitchcock (@michael48439600) reported 6 minutes ago from Sydney, New South Wales

  IPrimus dodo Telstra and Optus worked together to fake a fault on my phone so a technician was called to fix it. Then they got Dun and Bradstreet to hassle me to collect a payment

iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jezford (@jezford) reported 9 minutes ago

  @StephenFenech @Optus Woh, a bad couple of days, sympathies, dude! Agreed, shocking showing from Optus. It's the engineers at iPrimus that have kept me with them for 20 years now - always available, helpful and smart, and never annoying or condescending (though I think there's a note on my file...).

• 
  FantaPants (@MsPlodster) reported 13 minutes ago

  @sallymcmanus @DodoAustralia iPrimus is so much worse. Their customer service is almost non-existent.

• 
  Scarlett (@aprivatebeach) reported 16 minutes ago

  @iPrimusAU I cancelled my internet 1 day after activation cos it didn’t work and IT were no help. Was told I wouldn’t be charged anything but guess what… I’m now being hit up for $80 (monthly cost) and customer service are giving me the run around. Fun times. #Iprimus #Fail

• 
  gordolake🕳️🐀 (@gordolake) reported 16 minutes ago

  Hi @Telstra, with iprimus ISP. Obviously they use your network to connect to the internet. Have just been advised of a complex fault and it will not be fixed for a month. I cant find any info on the outage sites. Can you confirm.

• 
  Christalla henning (@stalla13) reported 17 minutes ago

  @iPrimusAU @Winnie_3885 No internet in Adelaide. Been very slow last few days. Today nothing working no ph either. On my mobile waiting for help. Been on hold for 30 minutes. They have transferred me to tech support. This is my elderly parents home. appreciate iprimus looking into outages in Adelaide

• 
  Klaris (@klaris) reported 18 minutes ago

  I used to work at an office that houses around 5,000 Vocus, Dodo and iPrimus support teams. I can imagine the chaos there!

• 
  kiwiradar (@kiwiradar) reported 19 minutes ago

  @iPrimusAU Is IPrimus internet down currently in Sydney? No internet in Bondi

• 
  Vicki Mainard 🇦🇺🕹🏀🐈 Scomo is my PM. (@vmainard) reported 24 minutes ago

  @SarahHarris @Telstra It telstra nothing more needs to be said. They have the worst customer service of all the telcos in Australia. Treated my mother like **** when she asked them to remove my deceased father name from the bill. Left for Iprimus and have never looked back.

• 
  michael hitchcock (@michael48439600) reported 25 minutes ago from Sydney, New South Wales

  IPrimus dodo Telstra and Optus worked together to fake a fault on my phone so a technician was called to fix it. Then they got Dun and Bradstreet to hassle me to collect a payment

• 
  Desh3460 (@desh3460) reported 28 minutes ago

  @iPrimusAU you lost me as a customer iprimus.. constant nbn/internet outages lasting days, only to tell me the problem must be my hardware when its not.. .. not returning phone calls when you say you will.. been with you for 25yrs plus.. time for a change.. cya.