iPrimus Outage

@thisischubbsy__ @iPrimusAU Don’t use iPrimus, probably too late. I cancelled and to return their modem they gave me a dud code to use at AusPost, AusPost told me it was a common ruse. Their customer service number connects then drops out. Now they want to charge me $129 for the modem on an auto withdrawal.

@iPrimusAU Iprimus is there an NBN outage in 3021?

Thanks to @telstra for confirming the internet outage that neither my provider #iprimus nor #nbn have yet to do - hours in. Not so happy that repair date is 1 November at 11pm but it is what it is.

@iPrimusAU Unfortunately, nbn has been down all day today. Still not fixed. As a result I have not been able to work today. Still no updates from iprimus. That's at least 6 lengthy downtimes this last week andI have not been able to work for 15hrs. Who is going to compensate me for that?

from his chat to his supplier iprimus with the answer the solution and the eta I'm just dumbfounded. you take lots of money for little service and your app is just SH#$

I used to work at an office that houses around 5,000 Vocus, Dodo and iPrimus support teams. I can imagine the chaos there!

@iPrimusAU our internet has been cutting out all day and won’t maintain a connection for longer than 20 mins. Is there an outage and if so when will it be handled? #iprimus

@iPrimusAU Anyone else’s internet down in Perth NOR? I’m on hold with iprimus now, struggling to get through. #iprimus

@iprimus why is my internet so bad

@EricWSeychell @Dave_Matteo eric i literally have FTTP and it’s absolute garbage, hopefully TPG can prove u right because iPrimus dont

@iPrimusAU really pathetic service! I have been waiting service to be activated at my new address for about 2 weeks but there's no update at all!! Would never ever recommend iprimus!

@asfitFN @iPrimusAU iPrimus is just ****, they won’t help there useless

@telstra My dead Dad has never been on our account and trying to get a new service for some reason Telstra listed my Dad as a 3rd party??? Seriously, he had his own service with iPrimus so why is Telstra's client database so messy @Optus please contact me as I want a new service

@SkrappEdits I'm currently with iPrimus, which has barely any connection issues in my area, but their customer support isn't great. I'll most likely be switching to Aussie Broadband soon, since I've heard good things, so +1 for them.

I can’t even get excited about getting a job in the US and having a flight booked for the 17th cos no visa and the boarders are closed. This was meant to help me gain international work experience and make my CV more favourable, but life is a bogbo yaseRank enuka iPrimus stove💀

@LaceUpJumpers @footyjumpers @piehardpodcast Primus was the telecommunications company. iPrimus was their Internet service name.

@iPrimusAU How do I switch off my iPrimus VoIP voicemail on my home phone service?

Hi @Telstra, with iprimus ISP. Obviously they use your network to connect to the internet. Have just been advised of a complex fault and it will not be fixed for a month. I cant find any info on the outage sites. Can you confirm.

@Telstra Who cares ? Fun fact, telstra have been trying to scam over $600 from me by claiming I never cancelled an account I actually did. This is nothing short of extortion. Avoid the big telcos. Amaysim and iPrimus have served me well.

@iPrimusAU @Winnie_3885 No internet in Adelaide. Been very slow last few days. Today nothing working no ph either. On my mobile waiting for help. Been on hold for 30 minutes. They have transferred me to tech support. This is my elderly parents home. appreciate iprimus looking into outages in Adelaide

Will be a lil bit, iprimus sucks so restarting net

IPrimus dodo Telstra and Optus worked together to fake a fault on my phone so a technician was called to fix it. Then they got Dun and Bradstreet to hassle me to collect a payment

@sallymcmanus @DodoAustralia iPrimus is so much worse. Their customer service is almost non-existent.

@bazakel @NewcastleGardia No big surprise there. I am with Vodafone for all my mobile devices. We got rid of Telstra 6 years ago when my Dad passed away and they treated my mother like crap when she asked for his name to be removed from the bill. We're with iprimus for our home internet and phone now.

@iPrimusAU internet outage for the past 10-20 minutes, have tried power cycling with no luck. After a few refreshes prompts to diagnose by signing into iprimus but we were locked out from wrong sign in attempts.

Anyone else having trouble with @iPrimusAU going down in the last couple of weeks? #outage #iprimus

@mrszoomby @iPrimusAU I’m in Warragul and have no internet also. I called iPrimus and the guy told me that there is a statewide outage

@deniseshrivell FTTH Gone well for years after first 6 months of bedding in. Had to replace modem 12 months ago because reeeally slow for current usage. Now fast. Any recent problems caused by our own PC dying a slow death. Still with original ISP., iprimus.

Nothing like @iPrimusAU still refusing to cancel your account since you changed ISP back in 23/10/2020 and now claiming I have to pay for an iprimus modem/router when I have always used my own network equipment and never personally received iprimus equipment. SCAMMERS

@iPrimusAU you lost me as a customer iprimus.. constant nbn/internet outages lasting days, only to tell me the problem must be my hardware when its not.. .. not returning phone calls when you say you will.. been with you for 25yrs plus.. time for a change.. cya.