iPrimus outages and service status in Perth, Western Australia

Problems in the last 24 hours in Perth, Western Australia

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Perth, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Perth, Western Australia

The most recent iPrimus outage reports came from the following cities: Perth.

City	Problem Type	Report Time
Perth	Wi-fi	1 month ago
Perth	Internet	2 months ago
Perth	Wi-fi	8 months ago
Perth	Internet	1 year ago
Perth	Internet	1 year ago
Perth	Internet	1 year ago

Community Discussion

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iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DJ (@djf99_) reported 4 minutes ago

  @iPrimusAU our internet has been cutting out all day and won’t maintain a connection for longer than 20 mins. Is there an outage and if so when will it be handled? #iprimus

• 
  Ingrid Harrison (@IngridHarrison) reported 6 minutes ago

  Shout out to @iprimus to cancel my father’s internet (as he is going into aged care). Apart from either speaking to him direct or requiring my power of attorney as well as my identification, you want me to ring you again to ensure you don’t debit his account. That’s service. Not.

• 
  Desh3460 (@desh3460) reported 6 minutes ago

  @iPrimusAU you lost me as a customer iprimus.. constant nbn/internet outages lasting days, only to tell me the problem must be my hardware when its not.. .. not returning phone calls when you say you will.. been with you for 25yrs plus.. time for a change.. cya.

• 
  Vicki Mainard 🇦🇺🕹🏀🐈Liberal 22 (@vmainard) reported 7 minutes ago

  @MissHissyKat There's a lot to like about iprimus. I only went to them in full, since my internet was with them. Got in contact with them and ask about phone internet bundle, and they gave us a fantastic deal. Great customer service if thing go wrong too.

• 
  Jeremiah Fuzznuts (@MrFuzznuts) reported 11 minutes ago

  I've been with iprimus internet for 10 years over 3 houses always very happy with everything. Last 6 months it's been diabolical. I've rung them 3 times, they test the speed, tell me I'm dreaming and it never gets better. Looking to change. Any ideas? I pay $65pm unlimited. Jerry

• 
  iPrimus (@iPrimusAU) reported 11 minutes ago

  @meggsy46 Hi Meryl, iPrimus customers have not been impacted by the Optus cyberattack. While we use the Optus network as a network provider for our mobile services, we can reassure our customers that their personal information is managed securely by us and is not shared with Optus. (1/2)

• 
  David P (@David_Paul_B) reported 12 minutes ago

  @abc730 @ClareONeilMP Yep.. For example, I would like to know whether the information exposed was only of direct Optus customers, or whether it also included customers of MVNO’s (eg Dodo, Amaysim, Coles, iPrimus, iiNet etc) who run on the Optus network.

• 
  Nocker (@Nocker40829342) reported 13 minutes ago

  @mrszoomby @iPrimusAU I’m in Warragul and have no internet also. I called iPrimus and the guy told me that there is a statewide outage

• 
  Beyondcliff (@BeyondcliffTV) reported 13 minutes ago

  @iprimus why is my internet so bad

• 
  Michelle (@mishchiu) reported 18 minutes ago

  @iPrimusAU Hello, has your server/customer database been hacked/compromised? For the first time since I joined over 10 years ago, I’ve received junk mail to my iprimus email account. I don’t ever use this email and have never given this email address away.