iPrimus outages and service status in Perth, Western Australia

Problems in the last 24 hours in Perth, Western Australia

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Perth, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Perth, Western Australia

The most recent iPrimus outage reports came from the following cities: Perth.

City	Problem Type	Report Time
Perth	Wi-fi	11 days ago
Perth	Internet	1 month ago
Perth	Wi-fi	7 months ago
Perth	Internet	11 months ago
Perth	Internet	1 year ago
Perth	Internet	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kitty Designs (@KittyDesigns__) reported 5 minutes ago

  @iPrimusAU what emergency is iprimus currently having? I'm trying to call and can't get through, is the service down

• 
  iPrimus (@iPrimusAU) reported 10 minutes ago

  @meggsy46 Hi Meryl, iPrimus customers have not been impacted by the Optus cyberattack. While we use the Optus network as a network provider for our mobile services, we can reassure our customers that their personal information is managed securely by us and is not shared with Optus. (1/2)

• 
  RegularRelief (@RegularRelief) reported 10 minutes ago

  @ConkyOCE Also, don't threaten the ombudsman, that does nothing. I had an issue with iprimus that was ongoing for weeks, the second I had a case issued by the ombudsman it was sorted in an hour

• 
  Ariel_Nix (@Ariel_NixTTV) reported 14 minutes ago

  @HYP3RSTRIKE I'm considering a couple of companies x Aussie Broadband, iinet, superloop. Just iprimus is awful. I've spent 8 months trying to contact their customer service only to be patronized by them! They also did not fix the issue, they made it worse!!!

• 
  Desh3460 (@desh3460) reported 14 minutes ago

  @iPrimusAU you lost me as a customer iprimus.. constant nbn/internet outages lasting days, only to tell me the problem must be my hardware when its not.. .. not returning phone calls when you say you will.. been with you for 25yrs plus.. time for a change.. cya.

• 
  The Wizard Of WTF? (@DavidVanstone1) reported 17 minutes ago

  So IPrimus are discarding their email service with less than a months notice leaving users having to sign up to another paid service to maintain (fingers crossed) the existing account? #IPrimus #IprimusAU - very poor service that's gong to screw a lot of people over.

• 
  Scarlett (@aprivatebeach) reported 17 minutes ago

  @iPrimusAU I cancelled my internet 1 day after activation cos it didn’t work and IT were no help. Was told I wouldn’t be charged anything but guess what… I’m now being hit up for $80 (monthly cost) and customer service are giving me the run around. Fun times. #Iprimus #Fail

• 
  Owain 🇬🇧 (@BigO_CS) reported 18 minutes ago from Melbourne, Victoria

  @MoeycQ @ManicMunday @OfficialSnypeR @Aussie_BB To a point that's true. I recently had an outage on my iPrimus line but my TPG was functioning perfectly. This at least skirts the issue if individual provider problems. But yeah if it's NBN you're ****** LOL

• 
  Missgarland⁷ (@Missgarland21) reported 19 minutes ago

  What a surprise my net is down again. **** iprimus

• 
  Ruby does not exist¿ (@ThePirateNerd) reported 21 minutes ago

  @iPrimusAU How do I switch off my iPrimus VoIP voicemail on my home phone service?