iiNet Outage Report in Santa Barbara, Gold Coast, State of Queensland
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Barbara, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (63%)
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Total Blackout (16%)
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Wi-fi (12%)
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Phone (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland
The most recent iiNet outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Wi-fi | |
| Brisbane |
Phone | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Santa Barbara, State of Queensland
Latest outage, problems and issue reports in Santa Barbara and nearby locations:
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Robbie Munro
(@Rmunz79) reported
from
Brisbane, State of Queensland
@iiNet hey guys. Any issues with VOIP phones in Brisbane? My phone line has stopped working this morning, no dial tone. Considering I work from home this is a huge issue
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Ross S.
(@DreadedScurrvy) reported
from
Brisbane, State of Queensland
@iiNet down in brisbane, anyone having difficulties contecting to the internet?
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dhaulagiri
(@dhaulagiri6) reported
from
Brisbane, State of Queensland
Want to waste time - ring #iinet for service.
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Tom
(@tja0830) reported
from
Brisbane, State of Queensland
@iiNet No worries. I called that number numerous times yesterday without resolution or a call back. Same with the live chat.
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Tom
(@tja0830) reported
from
Brisbane, State of Queensland
@iiNet Thanks Waheeb, I can’t do that as the only Ethernet connection I have is over the Xbox. This issues has been happening since I was connected over a month and very rarely (if ever) have got the speed I pay for.
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William Smith-Stubbs 🐨
(@WilliamCStubbs) reported
from
Brisbane, State of Queensland
Me: yeah hi I need to configure some settings on my internet settings @iiNet support rep: yeah cool. While this is processing allow me to tell you all about my #COVIDー19 conspiracy theory and how it’s man made population control. Me: 😐
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet That’s not working!
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MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@iiNet Yup already spoken to them and there response tbh is not acceptable at this stage. For your interest here is the invoice that caused this problem. 695673371 you might find this a rather interesting case. This is just the start of the exposure of the illegal billing practices.
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MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@iiNet Its too late its all ready with the TIO. Your support team failed to provide adequate support and at times ignored my requests and constantly spoke over me. I guess happens when you cut costs and move support overseas that have no idea about Australian consumer law. Damage done.
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BlakeGreen118
(@blake_andersson) reported
from
Brisbane, State of Queensland
@timothy_89 @lukeacl @iiNet Lifx uses direct wifi only, the Hue bulbs use a mesh network
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@_bohemiaheart @slpng_giants_oz @iiNet @flightcentreAU @myer @JetstarAirways @ladbrokescomau I'll have a ritual burning of my myercard. Never used it much anyway.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Nautilus
(@TheLlamaKingg) reported
3 Weeks without internet. Several phone calls to support promising follow ups. Even gave reference numbers. No follow up. Nothing. This is crazy @iiNet
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Stuart
(@stueyissickofit) reported
Ok @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will speak with me. This has been going on for months.
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Stuart
(@stueyissickofit) reported
Ok @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will call me. This has been going on for months.
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Books
(@Books4566) reported
As usual @iinet are clueless. Take my monthly Payment without fail on the dot every single month. You have a problem with @iinet it’s never their fault it’s always @NBN. Tired of multinationals taking my money with zero accountability
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Books
(@Books4566) reported
@iinet again another full day without internet. You pay them monthly but when the system goes down @iinet just takes your money and laughs in your face.
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Anthony Widdowson 🐦
(@skyfire747) reported
Thinking wether our @iiNet router needs replacing. We have the TGiiNet-1, (I think) and it is slow to get going if we ever have to turn it off and back on. Seems we have had it for 19 years and 9 months. Just wish I knew when the NBN upgrade was going to happen, still on fttn.
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CombatCat
(@CryptoICTkat) reported
@gReb3l @iiNet Mate, just get Starlink. I had issues with iiNet VDSL due to infrastructure issues outside my control, was only getting 2 - 5 Mbps when promised 70 Mbps. They refused to fix the issue and didn't want to reduce/refund bills even though weren't honouring their promise.
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FreshGlade
(@FreshGlade) reported
@iiNet @gReb3l You have let it get to public so show us how you handle such a case in public? Embarassment is for sure but what other negative emotions does this humiliation bring forth? Going to socials should NOT be the only way to get good help.
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Greg Bell
(@gReb3l) reported
Hi @iiNet , I have spent literally hours on the phone trying to get your sales and provisioning team to live up to what was promised when I signed up to 5G as a temporary solution. I have repeatedly explained the fact that my lack of address eligibility for cable appears to be due to my odd address number. A fact that could confirmed by a technically competent member of your provisioning team looking at my address using Google maps. Your front line and next level staff have been convinced enough to raise it with the provisioning team multiple times. Indeed, on Friday I was promised around noon that a member of the provisioning team would call me back. “Hopefully by the end of the day”. I don’t consider the “computer says no” style text sent to me at almost exactly 5pm fulfilling the commitment made earlier in the day. As I have explained repeatedly, my landlady lives 3 houses up the street on the same side and has cable that she is very happy with. She wants exactly the same at this address. All I want is for @iinet to honour its multiple commitments to have site visits or direct contact with the provisioning team to get an explanation why. I am pretty much assuming that your provisioning team’s KPIs don’t mention customer service or satisfaction. For reference, the following “task ID’s”(?) will give your provisioning team and customer satisfaction teams all the background they need to prepare prior to contacting me by phone to get some calm, clear yet confronting feedback. 491593626 489731569 There are more but those are the most recent. You have my mobile number and I look forward to you fulfilling the commitment made on Friday to have a senior staff member call me.
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NiceMemeBroxD
(@Anothergamer00) reported
@pduthie_au @iiNet @iiNet I'm having the same issue, and it's been going on for 5+ hours. Some help would be greatly appreciated.