iiNet

iiNet Outage Report in Golden Bay-Singleton, Rockingham, State of Western Australia

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Golden Bay-Singleton, State of Western Australia

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Golden Bay-Singleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Golden Bay-Singleton, Rockingham, State of Western Australia 12/13/2025 04:10

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (82%)

    Internet (82%)

  2. Total Blackout (8%)

    Total Blackout (8%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • RoenDavis 💧Roen Lloyd Davis (@RoenDavis) reported

    @iiNet our home FTTC promising an average 40 meg down has done barely better than an average of 12 meg down since we got NBN 2.5 years ago. Yesterday morning @ 1.2 meg, I rang to complain. Tech got 52 meg down but by last night back to 1.2 meg. How do we fix it? Change provider?

  • w0lfling Asher Wolfson (@w0lfling) reported

    @NBN_Australia @viraljetani @iiNet And if it says "An unplanned outage is affecting the network"? Then what? I'm North Ryde, 12 hours without NBN, losing productive work time here. Might need to find an alternative just so that I can earn a living.

  • whatjanesays Jane Mills (@whatjanesays) reported

    Hey @iiNet do you have a support team based in Australia where I don’t have to repeat myself 4 times to be heard over crowing roosters?? #businesscustomer

  • luisvsm Luis Van Slageren (@luisvsm) reported

    @swordsnarrative @iiNet Upload speeds are so hit and miss too, I have 100/40 and it works out to anywhere between 20-35mbit. ISP says it's NBN's problem and NBN says there's nothing wrong

  • Johnybhoy Johnybhoy (@Johnybhoy) reported

    Expensive plan. Eventually, after 16 years as a loyal customer I moved to another internet provider. Their reaction? A shrug of the shoulders. Pathetic. @iiNet - you should be ashamed.

  • Johnybhoy Johnybhoy (@Johnybhoy) reported

    @iiNet @NBN_Australia called your helpline yesterday as my internet went down. I booked a tech for this morning who did not show. I needed this broadband fixed so I could send documents to a client. Called back and was told I had to book another appt for tomorrow.

  • Johnybhoy Johnybhoy (@Johnybhoy) reported

    Your daily reminder that @iiNet are an absolute joke of a company. Two days after my internet was down, one cancelled tech appointment without informing me, three calls to complain rerouted to their tech service, contacted their social media who tried to upsell me a more

  • DanielCasey_CBR Daniel Casey (he/him/his) (@DanielCasey_CBR) reported

    @NBN_Australia @goodtel My existing services with @iiNet are being cut because they are turning off the VDSL network.

  • Johnybhoy Johnybhoy (@Johnybhoy) reported

    @iiNet So everyone can read this, basically IINet have blamed me for not having a better NBN plan rather than address their unprofessionalism. They tried to upsell me a new, more expensive NBN plan rather than actually address my issue.

  • lawyer_shipping The Shipping Lawyer (@lawyer_shipping) reported

    @iiNet Oop. You guys just charged me for the service I cancelled so now I'm $300 out on a service that has never operated since January this year. Maybe jump on that issue first. My praise is for Fatima only. Not iiNet. Get it together.