iiNet outages and service status in Golden Bay-Singleton, Western Australia

Problems in the last 24 hours in Golden Bay-Singleton, Western Australia

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Golden Bay-Singleton, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hans Gruber3 (@Hans_Gruber3) reported 8 minutes ago

  @iiNet guys still having big ping issues on MW2… please help 🙏🙏🙏

• 
  Toast (@VelZeNZ) reported 11 minutes ago

  @iiNet @VocusComm what happened to support for bizphone? No client comms, no support, no ability to make changes or add handsets… after 11 years of working together, out of necessity to maintain telephony it’s time to go elsewhere…

• 
  Lathaniel Sydney (@LathanielS5437) reported 13 minutes ago

  <ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service

• 
  CombatCat (@CryptoICTkat) reported 15 minutes ago

  @gReb3l @iiNet Mate, just get Starlink. I had issues with iiNet VDSL due to infrastructure issues outside my control, was only getting 2 - 5 Mbps when promised 70 Mbps. They refused to fix the issue and didn't want to reduce/refund bills even though weren't honouring their promise.

• 
  Bruin Hutchings (@BruinHutchings) reported 17 minutes ago

  Hey @iiNet any issues for Armidale 2350? It appears there may be an issue in 2340 but NBNCo says we should be all good.

• 
  Stuart (@stueyissickofit) reported 18 minutes ago

  Ok @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will speak with me. This has been going on for months.

• 
  Heather (@lollypopangel) reported 19 minutes ago

  @iiNet is actively blocking use of @discord Discord it an important communication platform for many. This happened to us last month and after following every solution they had @discord_support, who were quick to reply to my emails, worked out to be our ****** ISP.

• 
  Llama (@AustralienLlama) reported 20 minutes ago

  Ever since @internode got sold to @iiNet the service has gone to absolute ****. Customer service is **** and slow. And I can tell they dont care. Been an Internode customer for over 10 years, think it's time to leave. @superloopau , what's your customer service like?

• 
  Nick Karpetis (@NickKarpetis) reported 20 minutes ago

  @iiNet I can not access toolbox error 503 service unavailable. When will it work again?

• 
  kalowi (@DrStuartHawkins) reported 23 minutes ago

  @iiNet You guys are the worst! Stealing money and time!