iiNet Outage Report in Golden Bay-Singleton, Rockingham, State of Western Australia
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Golden Bay-Singleton, State of Western Australia
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Golden Bay-Singleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (76%)
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E-mail (8%)
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Wi-fi (8%)
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Phone (6%)
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Total Blackout (2%)
Community Discussion
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Nitin Puthran
(@pnitin) reported
@iiNet I have applied for the broadband connection with iinet on 31st December and it is still not working
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Hugo - Visconde de Mundo
(@hugobrown) reported
from
Sydney, State of New South Wales
@iiNet Good Morning No Internet at 2223 is there outage?
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John Banks
(@johnban81940041) reported
@iiNet Jolly good, so the solution is to sit and wait until someone at @iinet can be bothered to pick up the phone. In the meantime who knows if they are doing anything. Experience suggests they aren't. Damn, why didn't I think of that?
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John Banks
(@johnban81940041) reported
@iiNet Really? I’m waiting for a call from a senior manager in your customer relations team? But I’ve been told I have to wait until late Monday afternoon to see whether he bothers to call or not?
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John Banks
(@johnban81940041) reported
@iiNet I see that you claim you No 1 for customer service. Hard to believe given my experience. I’ve been misled, lied to wasted days waiting for appoints that no ones turned up to. You can only contact offshore call centres who have no idea how to handle things.
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A D Morgan
(@A_D_Morgan) reported
@cailichris @iiNet One of our phone accounts, still being charged for, is hidden now somewhere beyond my reach. I literally cannot monitor it, let alone manage it or cancel it. Pretty angry.
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John Banks
(@johnban81940041) reported
@iiNet This went to a senior manager first. I was on the phone with a guys form your provisioning team whilst he was talking to a SM. He refused to talk to me and dumped it an underling in customer relations.
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John Banks
(@johnban81940041) reported
@iiNet That's not been my experience by any stretch, as you can probably see from my earlier tweets. Although I'm not surprised thaf anyone of any seniority, or even anyone in country, is willing to pick up the phone and talk to a customer. Mind you, you have my money so why would you?
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2021 is 2020 on replay.
(@rrogerramjet) reported
So I was told by Leslie from @iinet last year that my shitty broadband speeds will be improved by the 'ongoing project rollout of refreshed VDSL equipment' which I have since discovered is absolute BS. I can find no evidence of a network upgrade. What is @iiNet's response?
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Sara Davies
(@welshbird77) reported
@iiNet the worst company EVER !! I have had issues with you for 2 years on my service and about 100 calls to get the NBN installed. FINALLY get a date and the technician hasn't turned up !! I have taken the morning off work and arranged child care. You need to sort it out now !