iiNet Outage Report in Golden Bay-Singleton, Rockingham, State of Western Australia
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Golden Bay-Singleton, State of Western Australia
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Golden Bay-Singleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (76%)
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E-mail (8%)
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Wi-fi (8%)
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Phone (6%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Nicholas Seto
(@nick_luxadvisor) reported
U have misled me @iiNet about porting my wife's mobile & I have told u 3x we r not going ahead. Yet I'm still be called/emailed bout the transfer & u have now invoiced me for services not even activated. This is #poorconduct cancel & do not bill me ref: 371788357, ref: 371675036
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Ian Oldham
(@ioldham) reported
@iiNet Doesn’t help someone going overseas today does it. Try putting your management through some basic service training - don’t make changes that have serious flaws that require you to work on fixes. Two years ?! Pathetic service. Pathetic management.
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The Shipping Lawyer
(@lawyer_shipping) reported
@iiNet Hey iiNet, is your idea of customer service ringing me on a Sunday morning to RENEG on my refund and gaslighting me that that was never promised? Your customer service rep told me I was wrong, I'd never be receiving a refund and that he wanted to "correct" my understanding.
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Daniel Casey (he/him/his)
(@DanielCasey_CBR) reported
New modem arrived from @iinet today. Already it’s not working. What a surprise.
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Kate
(@KateWarren82) reported
from
Sydney, State of New South Wales
@NBN_Australia @iiNet do you think the #darlingpoint planned outage for 11 hours tomorrow is really fair, given we have an unplanned power outage now in this area. NBN has been out since after 1pm.
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Michele Fay Dobb
(@MicheleDobb) reported
from
Westfield, State of Western Australia
@iiNet hello do you actually record in an@appropriante ( that is, not just computerised repetition) as I am frustrated as thought I sorted my issue yesterday and have messages and emails suggesting no attention paid. Bad business ethics.
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The Shipping Lawyer
(@lawyer_shipping) reported
@iiNet Thanks for not providing any internet for 5+ months, but double dipping on both the nbn broadband (not yet connected) and the mobile wireless broadband (never worked) to the tune of $375. Maybe sort out your story internally before calling me and telling me they can't help?
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Daniel Casey (he/him/his)
(@DanielCasey_CBR) reported
@NBN_Australia @goodtel My existing services with @iiNet are being cut because they are turning off the VDSL network.
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Johnybhoy
(@Johnybhoy) reported
Expensive plan. Eventually, after 16 years as a loyal customer I moved to another internet provider. Their reaction? A shrug of the shoulders. Pathetic. @iiNet - you should be ashamed.
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Michele Fay Dobb
(@MicheleDobb) reported
from
Westfield, State of Western Australia
@iiNet Thank you. I have DM you and realise I have made a mistake ( I think) and have a billing date and two different payment dates. I apologise for this and will pay today the first invoice. I appreciate your help. I am having financial issues which are stressful.