iiNet outages and service status in Golden Bay-Singleton, Western Australia
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Full Outage Map
- iiNet generated 0 outage signals in the last 24 hours around Golden Bay-Singleton, including 0 direct reports.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Golden Bay-Singleton, Western Australia
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Golden Bay-Singleton, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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jimmy jbt (@jimmyjbt) reported@iiNet worst customer experience of my life - 3.5 years a customer- take my money every month - try to talk to someone - 3 phone calls - can't help me because my DOB is wrong in yr system- resend ID verified- 12 hours later still not updated and can't help me - told to call back
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Diane Dromgold (@DianeDromgold) reported@RedCruz19 @iiNet Forced system migration. Tech instructions ineffective/insufficient. Don’t answer the calls to help number. I’m so pissed off. Long term client and their written responses have been rude! Very disappointed. I used to rate them.
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jimmy jbt (@jimmyjbt) reportedHad another call with @iiNet and got tild that "no one can help me".
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Ó Dubhaigan (@ek_loki) reported@iiNet Worst company I have ever dealt with. I’ve tried to update my phone number for 3 weeks before the bill came out. Log in requires a phone number and 2FA. I’ve never seen such incompetence from a department entitled “Technical Support”. I would not recommend this company to anyone.
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Graham Lauren (@cloudcitizen) reported@DodoAustralia’s desperate texts and emails nag it’s time to activate your SIM, when it hasn’t ******* sent them. It has now missed the boat. The wash-up: its service is no better than the idiots @iinet I want to replace. @DodoAustralia is now dead forever to me.
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Rancey (@NotAlexRance) reportedIinet has been down in Geelong for the past 6 hours and there hasn't been an actual update for 4 hours what is going on?! @iiNet
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Diane Dromgold (@DianeDromgold) reportedIt's impossible to get any help from @iinet They are cancelling hosting but no reply to messages, no one ever picks up even when we wait on the phone for hours. Come on! There has to be some way to get help. Has anyone called the Ombudsman?
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Frank Torre (@franklycott) reported@iiNet no phone service. No Panic alarms. No CCTV coverage!! Well done iinet and TPG!! No service. No help. No care!!
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Campbell Henderson (@campbehenderson) reported@iiNet you've not called me back, hung up on me, refused to escalate my problem, and sent me a router that I cannot configure. I'm making calls to your parent company's Head of CX hourly. Not good enough.
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Nick Carr (@NicksaCarr) reportedHow’s this… @iiNet has cut my phone off (unable to make calls, send messages, use internet.) I use my wife’s phone to call them and ask what has happened… they tell me the ‘support team doesn’t work on the weekend’ so I’m phone-less till Monday @ 9am. In 2023. Madness.