iiNet Outage Report in Strathfield, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Strathfield, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Strathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (76%)
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E-mail (8%)
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Wi-fi (8%)
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Phone (6%)
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Total Blackout (2%)
Live Outage Map Near Strathfield, State of New South Wales
The most recent iiNet outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Strathfield, State of New South Wales
Latest outage, problems and issue reports in Strathfield and nearby locations:
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Andy Donovan
(@donovandy) reported
from
Sydney, State of New South Wales
Is there any bigger shit show than the crappy @NBN_Australia brought to us by wrecker @TurnbullMalcolm. No internet again tonight, my weekly experience on HFC hybrid crap rolled out by our useless former PM under orders from another earlier former idiot and useless PM. @iiNet
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Moe Kiss
(@MoeMKiss) reported
from
Sydney, State of New South Wales
I can only guess what has happened to @iiNet once great company which stopped giving a shit about their customers. It's been nothing but pain since we relocated with them. From taking time off work for appts that never happen to a miriade of calls which are never returned
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
iiNet support wasn’t interested in the fact they had iiNet NBN 50 and suddenly they had Vodafone NBN 100 running at their house. Just say it’s impossible.
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😷 The Drop Bear
(@dropbear2_0) reported
from
Sydney, State of New South Wales
Oh bugger, I am an @iiNet customer but I’ll be calling around for a change of provider. : (
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David Jenkins
(@DavJenks) reported
from
Sydney, State of New South Wales
@iiNet I've done all those. It is a problem with the modem connection itself, with the downstream light solid but upstream light flashing.
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Christian Schweitzer
(@c_j_schweitzer) reported
from
Sydney, State of New South Wales
Hey @iiNet as a new customer to your #NBN service, I think it's not unreasonable for you to have solved the broken connection that I'm experiencing, now into its 3rd day.
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Marquis d'Killara
(@pfbt) reported
from
Sydney, State of New South Wales
@iiNet dropouts. Speeds down to around 1-2 Mb/s. Lots of dropouts. Have restarted modem to check it’s not the modem
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David Jenkins
(@DavJenks) reported
from
Sydney, State of New South Wales
@iiNet But the alternative is holding on to a mobile phone connection which in my case kept dropping out due to poor phone reception. Typing out a message was the best I could manage. I couldnt even get the iinet website to load to try an online chat message.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
Also before they moved out their home internet had suddenly moved to Vodafone NBN but their iiNet account still showed usage up until the people at the new house turned off the modem. Sounds like a churn was done but iiNet support claims that is impossible
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Simon Harper
(@simon300376) reported
from
Sydney, State of New South Wales
@iiNet internet nbn currently down. Please, in middle of GOT! Can’t believe it. Please advise ASAP.
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Simon Pallister
(@simonpallister) reported
from
Sydney, State of New South Wales
@iiNet Got a call back from someone "representing the customer care team at iiNet" then asked me to id myself. Sorry, I value my privacy and can't give this out WHEN YOU CALLED ME! I can't call you back, the queues are long for everything
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Simon Pallister
(@simonpallister) reported
from
Sydney, State of New South Wales
27 hours into an @NBN_Australia / @iiNet outage, still no word on when it will be fixed. Complete lack of info from both parties
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Marquis d'Killara
(@pfbt) reported
from
Sydney, State of New South Wales
@iiNet at this time of night normally between 6 and 11 Mb. Tonight it’s dropping out or operating in the 0.2 - 2 range most of the time. Never had this problem with ADSL2+. Your help site shows a local error @TurnbullMalcolm should be in gaol for inflicting this crap o. the country
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🦠 Evan
(@fictillius) reported
from
Sydney, State of New South Wales
A colleague is having WFH issues. Got a speed test done. It’s ASDL 14/0.8. Got them to call their ISP (iiNet) to upgrade to HFC NBN which is ready for service. iiNet told them it would not increase their internet speeds 🤦🏻
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@NewtonMark @shaneoneill @Aussie_BB @Telstra I fired up an Aussie BB service at my parents new house just last week in 20 mins, after iiNet failed spectacularly at transferring their service from their old address. Did a Vodafone one on the weekend too and was online in an hour.
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Michael Green
(@mulgar) reported
from
Sydney, State of New South Wales
@FancySocksMan @iiNet It’s possibly a calculated risk to minimise password reset enquires, but it’s just poor practice.
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Christian Schweitzer
(@c_j_schweitzer) reported
from
Sydney, State of New South Wales
@iiNet Customer Ref 1184783189
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Mitchell Austin
(@mitchaustin10) reported
from
Sydney, State of New South Wales
@Deligracy @iiNet They are shocking! Had them at my last place and literally worst provider 😂
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Rebecca McElroy
(@re_mcelroy) reported
from
Sydney, State of New South Wales
@iiNet That's 10+ days without internet and many hours spent on the phone with your (admittedly very nice) support teams. I've been compensated once already, though it was rather paltry - and at this point I'm honestly questioning my decision to use iinet 😭
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Marquis d'Killara
(@pfbt) reported
from
Sydney, State of New South Wales
@iiNet It’s working now. Clearly you Network Status post saying there was minor incident which “may” affect service was correct. It was the network.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Seymour
(@jonseymour) reported
Great @iinet. I wait for an hour for a callback. I speak to an operator. When I check the confirmation SMS I get no response from the operator. Pushed back Q. This was followed by an automated hang-up. Now waiting another 1 hour for another callback. Useless.
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James Raynes
(@jimmyraynes) reported
@iiNet NBN issues in Ballarat at the moment? can’t get a connection all of the sudden.
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Captain Andwad
(@AOtheoneandonly) reported
@iiNet @mhunt75 Nbn down 3337?
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Dedro
(@DedroWasTaken) reported
@iiNet I had someone come over to fix my constant dropouts on VDSL. The guy that came over change the connection type on my router from Dynamic IP to some PPPOE connection but never told anyone the details. So when it dropped out again, we weren't able to rectify the issue again.
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Cesare Mammarella
(@Erasec) reported
Customer service @iiNet is really really bad. Cue waiting times blown out to 30 mins and to make it worse they hang up on you. 3rd phone call in 90 mins to try and resolve issue of their making. Avoid them if you can...
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MrWigglyAU
(@MrWigglyAU) reported
@jimmyraynes @iiNet So its not just me then. i have internet, but its running so poor it may as well be out. so slow not even speed test runs.
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Meg
(@megtdennis) reported
@iiNet THE worst service! We have an outage all day. You provide no info about it. Call wait 1+ hour. Why dont you communicate to your customers? Lodging a complaint with TÍO
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Stu Crannie 🏴
(@IndyCrannie) reported
@iiNet Hi iiNet any chance I’ll be getting a replacement modem this year ? Thanks for sending me out a faulty second hand one but that’s really not much help. Wish your customer service folk were as efficient as your billing team #hopeless
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MrWigglyAU
(@MrWigglyAU) reported
@pceebee23 @jimmyraynes @iiNet Unless it's cloudflares 1.1.1.1 DNS, and everyone's having issues is routed through that, I would say it's not the DNS server but either the physical lines or iinets backend.
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Meg
(@megtdennis) reported
@iiNet @jaq_reid iiNet - the worst service. We have an outage but you provide zero info. Support call wait times over an hour. The only way to get you to respond is lodge complaint with TIO