iiNet Outage Report in Balwyn, Boroondara, Victoria

Problems in the last 24 hours in Balwyn, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Balwyn, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

• Internet (62%)
• Wi-fi (19%)
• E-mail (8%)
• Total Blackout (7%)
• Phone (4%)

Live Outage Map Near Balwyn, Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	25 minutes ago
Melbourne	Internet	2 days ago
Melbourne	Wi-fi	2 days ago
Melbourne	Wi-fi	3 days ago
Melbourne	Internet	12 days ago
Melbourne	Wi-fi	18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Balwyn, Victoria

Latest outage, problems and issue reports in Balwyn and nearby locations:

• 
  Simon Cozens (@SiCozens) reported 2 minutes ago from Melbourne, Victoria

  @iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf

• 
  Jay Stevens ☠🦓 (@JayWarsAu) reported 4 minutes ago from Melbourne, Victoria

  @iiNet having issues with my @NBN_Australia modem upstream lights flickering, and no internet. Brunswick West. Got hung up on when I called, and your online chat is useless.

• 
  Cillian Davie (@C_Davie97) reported 8 minutes ago from Melbourne, Victoria

  @iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.

• 
  Adam Brown (@AdamBrownAspect) reported 10 minutes ago from Melbourne, Victoria

  @iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.

• 
  ToniRawGazer (@ToniRawGazer) reported 12 minutes ago from Melbourne, Victoria

  I'm over this bullshit again no internet. Come on iiNet fix my problem

• 
  Michael Carmody (@EmJaeCaer) reported 18 minutes ago from Melbourne, Victoria

  @HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.

• 
  Rachel Moran (@Rachelmor94) reported 28 minutes ago from Melbourne, Victoria

  @iiNet second outage in as many months.... starting to wonder why I’m still with you

• 
  Carmen LahiffJenkins (@CarCarLaJenkins) reported 31 minutes ago from Melbourne, Victoria

  @aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!

• 
  Artemis Moon (@artemis_s_moon) reported 32 minutes ago from Melbourne, Victoria

  @iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks

• 
  salleeSOLACE™️ (@salleeofficial) reported 36 minutes ago from Melbourne, Victoria

  @iiNet That would be better then me being on hold for over an hour so if that’s possible that would be amazing. Really appreciate the help.

• 
  Wayne Murphy (@waynecmurphy) reported 39 minutes ago from Melbourne, Victoria

  @jedistocky @slpng_giants_oz @iiNet Glad I switched. @iiNet's service and customer service were going down the toilet, and now I see the support Sky. Puke.

• 
  Daniel James (@MrDTJames) reported 39 minutes ago from Melbourne, Victoria

  @iiNet 38 down, 34 up.

• 
  Vap0urz (@vap0urz) reported 42 minutes ago from Melbourne, Victoria

  @iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!

• 
  ༨པκཇ (@Chuckajoe) reported 50 minutes ago from Melbourne, Victoria

  @iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030

• 
  Beags (@B_e_agle) reported 51 minutes ago from Melbourne, Victoria

  NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up

• 
  PolarK (@Karina_Melbs) reported 52 minutes ago from Melbourne, Victoria

  @iiNet @VikashRadia Slow to practically non existent in 3000. #iinet #nbn #cactus

• 
  Adam Brown (@AdamBrownAspect) reported 53 minutes ago from Melbourne, Victoria

  @iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!

• 
  Artemis Moon (@artemis_s_moon) reported 55 minutes ago from Melbourne, Victoria

  @iiNet Everyone loves a factory reset 😭 Fairly sure i can find a paper clip and 4 hours of my life without a help desk.

• 
  Jay Ball (@JayBallzup) reported 56 minutes ago from Melbourne, Victoria

  Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.

• 
  salleeSOLACE™️ (@salleeofficial) reported 57 minutes ago from Melbourne, Victoria

  Hey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Purple (@Threechordsongs) reported 9 minutes ago

  @MediaPost @iiNet Time for the IINet CEO to face the public and explain this atrocious service. Being without emails since Christmas Day and no official word of when it will be resolved is totally unacceptable ! @iiNet

• 
  Sarah DarknStormy (@indigorhoades) reported 12 minutes ago

  @iiNet Email still down. It's been 4 days with very limited access, if at all. Still managed to send me an invoice via sms though for a service I'm not getting. Now can't even log in.

• 
  Chris T (@chriswhv6) reported 12 minutes ago

  @gordonkerry @iiNet This is exactly what I’ve experienced as well. A few emails only came through yesterday afternoon and some were multiple duplicates of the same and again today email is down all together.

• 
  𝙰𝚗𝚗𝚊 𝙷𝚒𝚕𝚕 (@anecdotal_anna) reported 16 minutes ago

  Um @iiNet I’ve been initiating a couple of specific emails this morning and am thinking there are still issues with your service (because they are not coming through).

• 
  Jen Houston (@jen_vevie) reported 18 minutes ago

  @Nemspy @iiNet When you’re in iso/ quarantine.. email is one of the few ways you can confirm orders/ contact people. This has now been an issue for DAYS .. this is not ok.

• 
  Keri Arthur (@kezarthur) reported 21 minutes ago

  hello @iiNet anyone there? anyone doing anything about the lack of email services? Radical idea--how about you tell customers what the hell is going on. One brief facebook/twitter post in 4 days SUCKS!

• 
  Amanda Ralph (@ralphytown) reported 23 minutes ago

  @downdetectorau Should say 'User reports indicate #iinet having problems since 24 December. No status updates, no communication, no resolution from @iiNet " #iinetstilldown #iinetdown

• 
  Peter B (@PeterB09880834) reported 24 minutes ago

  @iiNet What superficial crap. Probably been hacked

• 
  Ian McLean (@imclean557) reported 24 minutes ago

  @iiNet It looks like the edge gateway's firewall rules were restored incorrectly by iiNet after the outage. I get an RPC timeout when I try to update or remove the problem rules. Or even update one rule.

• 
  Wendy (@WendyBirdOZ) reported 29 minutes ago

  @shaunamkinney @iiNet The internet side of things is fine. I'd prefer not to use the gmail account I use for businesses who I know will spam my life away (out of sight, out of mind). Email is not my #1 priority, but it is up there. They HAVE to fix it. The issue is when? Weather excuse is vague.