iiNet Outage Report in Balwyn, Boroondara, Victoria

Problems in the last 24 hours in Balwyn, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Balwyn, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

• Internet (62%)
• Wi-fi (19%)
• E-mail (8%)
• Total Blackout (7%)
• Phone (4%)

Live Outage Map Near Balwyn, Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	1 day ago
Melbourne	Internet	3 days ago
Melbourne	Wi-fi	3 days ago
Melbourne	Wi-fi	5 days ago
Melbourne	Internet	13 days ago
Melbourne	Wi-fi	20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Balwyn, Victoria

Latest outage, problems and issue reports in Balwyn and nearby locations:

• 
  Artemis Moon (@artemis_s_moon) reported 8 minutes ago from Melbourne, Victoria

  @iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks

• 
  Adam Brown (@AdamBrownAspect) reported 9 minutes ago from Melbourne, Victoria

  @iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.

• 
  Daniel James (@MrDTJames) reported 14 minutes ago from Melbourne, Victoria

  @iiNet 38 down, 34 up.

• 
  Rachel Moran (@Rachelmor94) reported 16 minutes ago from Melbourne, Victoria

  @iiNet second outage in as many months.... starting to wonder why I’m still with you

• 
  λ (@bbmelb) reported 26 minutes ago from Melbourne, Victoria

  @iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub

• 
  Carmen LahiffJenkins (@CarCarLaJenkins) reported 26 minutes ago from Melbourne, Victoria

  @aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!

• 
  Michael Carmody (@EmJaeCaer) reported 28 minutes ago from Melbourne, Victoria

  @HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.

• 
  Wayne Murphy (@waynecmurphy) reported 31 minutes ago from Melbourne, Victoria

  @jedistocky @slpng_giants_oz @iiNet Glad I switched. @iiNet's service and customer service were going down the toilet, and now I see the support Sky. Puke.

• 
  Adam Brown (@AdamBrownAspect) reported 33 minutes ago from Melbourne, Victoria

  @iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!

• 
  Serena.S. (@mojopin66) reported 35 minutes ago from Melbourne, Victoria

  @iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.

• 
  PolarK (@Karina_Melbs) reported 38 minutes ago from Melbourne, Victoria

  @iiNet @VikashRadia Slow to practically non existent in 3000. #iinet #nbn #cactus

• 
  ༨པκཇ (@Chuckajoe) reported 40 minutes ago from Melbourne, Victoria

  @iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030

• 
  Artemis Moon (@artemis_s_moon) reported 40 minutes ago from Melbourne, Victoria

  @iiNet Everyone loves a factory reset 😭 Fairly sure i can find a paper clip and 4 hours of my life without a help desk.

• 
  Beags (@B_e_agle) reported 41 minutes ago from Melbourne, Victoria

  NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up

• 
  Cillian Davie (@C_Davie97) reported 45 minutes ago from Melbourne, Victoria

  @iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.

• 
  ToniRawGazer (@ToniRawGazer) reported 50 minutes ago from Melbourne, Victoria

  I'm over this bullshit again no internet. Come on iiNet fix my problem

• 
  Jay Ball (@JayBallzup) reported 54 minutes ago from Melbourne, Victoria

  Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.

• 
  Simon Cozens (@SiCozens) reported 54 minutes ago from Melbourne, Victoria

  @iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf

• 
  stephen atkinson (@steveacko) reported 57 minutes ago from Melbourne, Victoria

  @iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne

• 
  Vap0urz (@vap0urz) reported 57 minutes ago from Melbourne, Victoria

  @iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RetroMonkey (@Retromonkey8) reported 3 seconds ago

  @natalie_quirk @iiNet @NBN_Australia They don't have a clue and never will. They rely on you giving up and accepting poor service as the standard. It either "fixes itself" in time or they simply "can't do anything" and call nbn to help and you never hear from them again until your bill is due.

• 
  David Duncan (@JiveBlowfish) reported 6 minutes ago

  @iiNet Sorry but “improve overall performance“ is BS. Storage has never been cheaper or easier to obtain. How about a notice I went over in the first place. Or how about giving 3/2/1 months notice of enforcing to give us time to sort things out. This isn’t good service!!

• 
  saltymolty (@saltymolty) reported 12 minutes ago

  @iiNet @Retromonkey8 Help that bloke out. If you have job that resolves around the internet and working online it could mean having food or not. Fix it, help him.

• 
  Jon Wannberg (@wannberg66) reported 12 minutes ago

  @iiNet Any known issues for Success in Wa 6164??

• 
  RetroMonkey (@Retromonkey8) reported 12 minutes ago

  @iiNet another outage and no word back on reimbursement for the last one.... you ****** up big here. Comp me a bill or I'm walking.

• 
  RetroMonkey (@Retromonkey8) reported 13 minutes ago

  @saltymolty @iiNet Thanks bro but I'm used to not eating... just like I'm used to the iinet services dropping and iinet relying on the fact it will "sort itself out" and they can pretend nothing is wrong in the first place. They need to fix the cause not wait out the symptoms. We deserve better.

• 
  Anne CL (@ACLambert) reported 13 minutes ago

  Daily update on @iiNet decision to charge me a $100 fee for apparently breaking a contract by moving house to a building where they are unable to provide a connection. I have been a customer for nearly 18 years. Still no common sense lens applied to this disgraceful act.

• 
  Nat Quirk (@natalie_quirk) reported 14 minutes ago

  @iiNet what’s going on with @NBN_Australia internet?? I’ve called four times today. Left details. Waited for call backs. Each time I’ve been hung up on BEFORE I get to speak to your customer service people. Maybe it’s time to change my internet provider as well???

• 
  Phil281 (@Phil28110) reported 18 minutes ago

  @iiNet System down in Geelong. Any update please?

• 
  Dr Jos 🇦🇺🇫🇷🇱🇧 (@redruby17) reported 21 minutes ago

  @sowdented @iiNet It really is trying my new year resolution to be calmer in 2021. It’s the same pattern so whatever the issue was it still is an issue. At this rate I’m going to ask for a credit for next month’s bill. It’s been like this for a week 😳