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iiNet

iiNet Outage Report in Balwyn, Boroondara, Victoria

Why is my iiNet service not working?

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Balwyn, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Balwyn, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 62% Internet (62%)
  • 19% Wi-fi (19%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)

Live Outage Map Near Balwyn, Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 3 days ago
Melbourne Internet 5 days ago
Melbourne Wi-fi 5 days ago
Melbourne Wi-fi 6 days ago
Melbourne Internet 15 days ago
Melbourne Wi-fi 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Balwyn, Victoria

Latest outage, problems and issue reports in Balwyn and nearby locations:

  • salleeofficial
    salleeSOLACE™️ (@salleeofficial) reported from Melbourne, Victoria

    @iiNet That would be better then me being on hold for over an hour so if that’s possible that would be amazing. Really appreciate the help.

  • salleeofficial
    salleeSOLACE™️ (@salleeofficial) reported from Melbourne, Victoria

    Hey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.

  • AdamBrownAspect
    Adam Brown (@AdamBrownAspect) reported from Melbourne, Victoria

    @iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.

  • CarCarLaJenkins
    Carmen LahiffJenkins (@CarCarLaJenkins) reported from Melbourne, Victoria

    @aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!

  • Karina_Melbs
    PolarK (@Karina_Melbs) reported from Melbourne, Victoria

    @iiNet @VikashRadia Slow to practically non existent in 3000. #iinet #nbn #cactus

  • Rachelmor94
    Rachel Moran (@Rachelmor94) reported from Melbourne, Victoria

    @iiNet second outage in as many months.... starting to wonder why I’m still with you

  • ToniRawGazer
    ToniRawGazer (@ToniRawGazer) reported from Melbourne, Victoria

    I'm over this bullshit again no internet. Come on iiNet fix my problem

  • Japandaman71
    🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, Victoria

    @iiNet I received an sms on Friday saying that the issue would be resolved by the 06/04 and nothing after that.

  • JayWarsAu
    Jay Stevens ☠🦓 (@JayWarsAu) reported from Melbourne, Victoria

    @iiNet having issues with my @NBN_Australia modem upstream lights flickering, and no internet. Brunswick West. Got hung up on when I called, and your online chat is useless.

  • JayBallzup
    Jay Ball (@JayBallzup) reported from Melbourne, Victoria

    Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.

  • C_Davie97
    Cillian Davie (@C_Davie97) reported from Melbourne, Victoria

    @iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.

  • artemis_s_moon
    Artemis Moon (@artemis_s_moon) reported from Melbourne, Victoria

    @iiNet Everyone loves a factory reset 😭 Fairly sure i can find a paper clip and 4 hours of my life without a help desk.

  • waynecmurphy
    Wayne Murphy (@waynecmurphy) reported from Melbourne, Victoria

    @jedistocky @slpng_giants_oz @iiNet Glad I switched. @iiNet's service and customer service were going down the toilet, and now I see the support Sky. Puke.

  • SiCozens
    Simon Cozens (@SiCozens) reported from Melbourne, Victoria

    @iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf

  • vap0urz
    Vap0urz (@vap0urz) reported from Melbourne, Victoria

    @iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!

  • MrDTJames
    Daniel James (@MrDTJames) reported from Melbourne, Victoria

    @iiNet 38 down, 34 up.

  • EmJaeCaer
    Michael Carmody (@EmJaeCaer) reported from Melbourne, Victoria

    @HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.

  • artemis_s_moon
    Artemis Moon (@artemis_s_moon) reported from Melbourne, Victoria

    @iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks

  • Chuckajoe
    ༨པκཇ (@Chuckajoe) reported from Melbourne, Victoria

    @iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030

  • AdamBrownAspect
    Adam Brown (@AdamBrownAspect) reported from Melbourne, Victoria

    @iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • LlordLloyd
    Peter Lloyd (@LlordLloyd) reported

    Once it was a good company. I would go elsewhere (and will), but without the SIM I lose my phone number of 25 years. It's all because the phone doesn't work without a SIM, but I can't activate the SIM without the phone working. And this possibility never occurred to @iiNet

  • SmilieKylie
    Kylie Sproston (@SmilieKylie) reported

    @iiNet service has been unstable and unusable - dropping in and out all weekend. Any news about resolution?

  • aeroplanekelly
    kelly. (@aeroplanekelly) reported

    @iiNet is there any current outages in Canberra? Getting dropped from the network every 60-90 minutes

  • yappingjoker
    Jerry (@yappingjoker) reported

    @iiNet your toolbox login process has become EXTREMELY annoying asking twice for send code to phone then as soon as you press account logs you out because of inactivity. Ridiculous

  • rose38395572
    rose (@rose38395572) reported

    @iiNet has been dropping out like clockwork every half-hour for the past two days. No NBN outages or hardware issues. No response or acknowledgement from @iiNet. What's the deal?

  • COINSinHAND
    coinFREAK (@COINSinHAND) reported

    @iiNet is no one manning the support email address. I’ve sent countless emails and gotten nothing back. At this point I won’t be paying a cent anymore. Maybe put more staff to support than sales.

  • sspencer_63
    Stephen Spencer (@sspencer_63) reported

    @iiNet Any update on the Canberra outage? Complete loss of internet in North Canberra

  • MartinJSquire
    Martin Squire (@MartinJSquire) reported

    @sspencer_63 @iiNet Are you still having issues? I've had no line sync since Thursday morning in Woden with iinet VDSL2.

  • muchmoreamusing
    Much / Michael (@muchmoreamusing) reported

    @engagedpractx @iiNet Onto from like 12 years ago and the service was atrocious outside of inner city

  • VaperNt
    🇦🇺 Northern Territory Seniors for THR (@VaperNt) reported

    @iiNet @NBN_Australia connections are incredibly slow since around 6:30pm in the Northern Territory - practically unusable.