iiNet Outage Report in Balwyn, Boroondara, Victoria

Problems in the last 24 hours in Balwyn, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Balwyn, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

• Internet (62%)
• Wi-fi (19%)
• E-mail (8%)
• Total Blackout (7%)
• Phone (4%)

Live Outage Map Near Balwyn, Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	17 hours ago
Melbourne	Wi-fi	19 hours ago
Melbourne	Wi-fi	2 days ago
Melbourne	Internet	11 days ago
Melbourne	Wi-fi	17 days ago
Melbourne	Wi-fi	17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Balwyn, Victoria

Latest outage, problems and issue reports in Balwyn and nearby locations:

• 
  PolarK (@Karina_Melbs) reported 4 minutes ago from Melbourne, Victoria

  @iiNet @VikashRadia Slow to practically non existent in 3000. #iinet #nbn #cactus

• 
  Beags (@B_e_agle) reported 7 minutes ago from Melbourne, Victoria

  NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up

• 
  Michael Carmody (@EmJaeCaer) reported 7 minutes ago from Melbourne, Victoria

  @HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.

• 
  Jay Ball (@JayBallzup) reported 16 minutes ago from Melbourne, Victoria

  Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.

• 
  salleeSOLACE™️ (@salleeofficial) reported 16 minutes ago from Melbourne, Victoria

  Hey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.

• 
  Artemis Moon (@artemis_s_moon) reported 17 minutes ago from Melbourne, Victoria

  @iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks

• 
  Rachel Moran (@Rachelmor94) reported 18 minutes ago from Melbourne, Victoria

  @iiNet second outage in as many months.... starting to wonder why I’m still with you

• 
  Jay Stevens ☠🦓 (@JayWarsAu) reported 19 minutes ago from Melbourne, Victoria

  @iiNet having issues with my @NBN_Australia modem upstream lights flickering, and no internet. Brunswick West. Got hung up on when I called, and your online chat is useless.

• 
  Adam Brown (@AdamBrownAspect) reported 19 minutes ago from Melbourne, Victoria

  @iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!

• 
  ToniRawGazer (@ToniRawGazer) reported 20 minutes ago from Melbourne, Victoria

  I'm over this bullshit again no internet. Come on iiNet fix my problem

• 
  salleeSOLACE™️ (@salleeofficial) reported 21 minutes ago from Melbourne, Victoria

  @iiNet That would be better then me being on hold for over an hour so if that’s possible that would be amazing. Really appreciate the help.

• 
  ༨པκཇ (@Chuckajoe) reported 32 minutes ago from Melbourne, Victoria

  @iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030

• 
  Artemis Moon (@artemis_s_moon) reported 36 minutes ago from Melbourne, Victoria

  @iiNet Everyone loves a factory reset 😭 Fairly sure i can find a paper clip and 4 hours of my life without a help desk.

• 
  Simon Cozens (@SiCozens) reported 40 minutes ago from Melbourne, Victoria

  @iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf

• 
  Carmen LahiffJenkins (@CarCarLaJenkins) reported 40 minutes ago from Melbourne, Victoria

  @aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!

• 
  Cillian Davie (@C_Davie97) reported 41 minutes ago from Melbourne, Victoria

  @iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.

• 
  Adam Brown (@AdamBrownAspect) reported 42 minutes ago from Melbourne, Victoria

  @iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.

• 
  Vap0urz (@vap0urz) reported 47 minutes ago from Melbourne, Victoria

  @iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!

• 
  Wayne Murphy (@waynecmurphy) reported 52 minutes ago from Melbourne, Victoria

  @jedistocky @slpng_giants_oz @iiNet Glad I switched. @iiNet's service and customer service were going down the toilet, and now I see the support Sky. Puke.

• 
  Daniel James (@MrDTJames) reported 55 minutes ago from Melbourne, Victoria

  @iiNet 38 down, 34 up.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A D A M. L O G A N. (@BenPugsley) reported 2 minutes ago from Bells Creek, Queensland

  @NotMario05 @iiNet It's not for non payment. Its the weird porn has broken their server

• 
  David Jenkins (@DavJenks) reported 3 minutes ago from Sydney, New South Wales

  @iiNet The interaction with iinet staff was fine, no complaints at all. NBN technician comes out Monday morning. That will play havoc with online schooling and me working from home. Hopefully this recurring problem will be fixed on nbn tech visit #3.

• 
  😷 The Drop Bear (@dropbear2_0) reported 4 minutes ago from Sydney, New South Wales

  Oh bugger, I am an @iiNet customer but I’ll be calling around for a change of provider. : (

• 
  Heidi Herget (@TObabe64) reported 6 minutes ago from Westfield, Western Australia

  @iiNet I have been trying to get my NBN order completed for TWO WEEKS. 23 year customer. A disgrace! Ref# 344947889. We are running out of mobile data and have been charged for the order! PLEASE RESOLVE NOW

• 
  Dom Remond (@dremond) reported 8 minutes ago from Sydney, New South Wales

  @iiNet I was on hold for 2 hours yesterday, then was told they would ring me back and they never did. Unable to engage with university and work, this is ridiculous at this time...need help please.

• 
  Jonathan Benjamin (@jon_benj) reported 9 minutes ago from Adelaide, South Australia

  @iiNet DM me and I’ll send you my customer number.

• 
  Simon Pallister (@simonpallister) reported 10 minutes ago from Sydney, New South Wales

  @iiNet no internet in Turramurra again, over an hour for technical support, no outage showing on @NBN_Australia

• 
  Heidi Herget (@TObabe64) reported 11 minutes ago from Westfield, Western Australia

  @iiNet Have spoken with Ramzes in Cape Town office. Promised to fix our provisioning and fall back We’d. No word yet. Have paid $300. Just need service turned on. #344947889. Can’t get through on 132258. Thanks

• 
  RedRaw Radio (@REDRAWRADIO) reported 11 minutes ago from Adelaide, South Australia

  @iiNet Thank you Chris, I will be sure to do that. Might pay for someone to review the call recording for training purposes. The major gap was at the supervision lvl which unfortunately wasn't recorded No customer should have to work so hard to correct your failings

• 
  salleeSOLACE™️ (@salleeofficial) reported 12 minutes ago from Melbourne, Victoria

  @iiNet That would be better then me being on hold for over an hour so if that’s possible that would be amazing. Really appreciate the help.