iiNet

iiNet Outage Report in Balwyn, Boroondara, State of Victoria

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Balwyn, State of Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Balwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Balwyn, Boroondara, State of Victoria 09/10/2024 03:50

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Total Blackout (17%)

    Total Blackout (17%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (2%)

    Phone (2%)

Live Outage Map Near Balwyn, Boroondara, State of Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Total Blackout
AustraliaMelbourne Total Blackout
AustraliaMelbourne Internet
AustraliaMelbourne Total Blackout
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Balwyn, State of Victoria

Latest outage, problems and issue reports in Balwyn and nearby locations:

  • kitmcmahon Kit McMahon (@kitmcmahon) reported from Melbourne, State of Victoria

    Hey @iiNet just wondering if there is an outage around the Essendon Moonee Ponds area now?

  • nivanovski Nick Ivanovski (@nivanovski) reported from Melbourne, State of Victoria

    @iiNet Thanks again... though the dropouts are back again. Have turned off connection box and modem for at least 60s... checked to see if it is a signal issue by staying close to the modem. No luck.

  • seandonovan01 Sean Donovan (@seandonovan01) reported from Melbourne, State of Victoria

    .@iiNet your cust service is woeful, Good Friday, a day B4 I move you tell me I need a tech to get my net set up, a week after being told just take your old modem and plug it in. Now I get a 2 week discount and a fob off. You’ll be cancelled the day after I get another supplier

  • pyrexflask Pyrex Flask (@pyrexflask) reported from Melbourne, State of Victoria

    @iiNet is there a 5g NBN outage in 3182?

  • Japandaman71 🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, State of Victoria

    @iiNet Well your lack of service forced me onto NBN. It really isn’t acceptable to throttle my speed from double digits down to 1 or 3kbps...consistently over a number of years.

  • Daymeaux Daimo (@Daymeaux) reported from Melbourne, State of Victoria

    @iiNet Ever since I changed to NBN a couple of months ago, I can’t log in, says it doesn’t recognise my email address, or points of ID to get my login or reset password. Terrible!

  • CultofJack Jac Beecroft (@CultofJack) reported from Melbourne, State of Victoria

    @Ninth_Squirrel @wildgoose666 @slimejam @iiNet Elwood down.

  • AnthonyRees Anthony Rees (@AnthonyRees) reported from Melbourne, State of Victoria

    @Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet

  • seandonovan01 Sean Donovan (@seandonovan01) reported from Melbourne, State of Victoria

    @iiNet This has nothing to do with tech availability. The problem is a week ago I was told I didnt need a tech and then today I get an email saying I have a technician booking for a week and a half from now and I have no net until then

  • josephsconnell Joe Connell (@josephsconnell) reported from Melbourne, State of Victoria

    @WillTaylorNZ @NBN_Australia @iiNet Yea that’s not a good term. It’s basically mobile broadband caught by a modem and turned into a wifi signal

  • krysbethmoore Krystin Beth-Moore (@krysbethmoore) reported from Melbourne, State of Victoria

    Dear @iiNet I couldn’t be happier to cancel my plan with you, after weeks of waiting and a day off of work taken so I could get my NBN connection set up, I find out that the connection is actually on short fall.

  • duyenho Duyen Ho (@duyenho) reported from Melbourne, State of Victoria

    @iiNet Thanks for your reply Darren. If you mean when I connect from the ZyXel box to my laptop, there is no internet connection. I tried all 4 ports but I also am piggybacking my Ethernet cable to two additional adapters to make it work so that could be a problem

  • JayWarsAu Jay Stevens ☠🦓 (@JayWarsAu) reported from Melbourne, State of Victoria

    @iiNet having issues with my @NBN_Australia modem upstream lights flickering, and no internet. Brunswick West. Got hung up on when I called, and your online chat is useless.

  • nivanovski Nick Ivanovski (@nivanovski) reported from Melbourne, State of Victoria

    @iiNet And it’s back down again...

  • matt_j_parker Matt Parker (@matt_j_parker) reported from Melbourne, State of Victoria

    @iiNet Not getting much help from that number, to be honest. But they are recognising the constant dropouts. The service is more or less unusable for us

  • Japandaman71 🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, State of Victoria

    @DemonicDragon Same one...no resolution. Only some SMS saying it will be checked by the 6th so that’s tomorrow. Not fixed mind you...but checked. And the best part is @iiNet don’t give 2 ***** but if it were one of their execs you just know this would have been fixed already.

  • matt_j_parker Matt Parker (@matt_j_parker) reported from Melbourne, State of Victoria

    @iiNet I had to literally turn on to my phone plan to post this message. I have upward of 15 iinet/nbn people come our to ‘attempt’ to fix our connection which falls out 10 hours per day min. So we have no internet. Still paying @iinet monthly. Can someone help this disaster. Please.

  • brucebax bruce baxter (@brucebax) reported from Melbourne, State of Victoria

    @iiNet very upset, been without any internet since the 28/12 and the earliest you can send a technician is the 10th??? Very poor, also perhaps someone can tell me how is it can log into my toolbox without internet and view task information being uploaded?

  • duyenho Duyen Ho (@duyenho) reported from Melbourne, State of Victoria

    @iiNet Sure. Here’s an invoice number 118495392. One of your reps also tried to call and the phone cut out. Not a good day for comms.

  • Japandaman71 🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, State of Victoria

    @iiNet I received an sms on Friday saying that the issue would be resolved by the 06/04 and nothing after that.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • suehodges61 sue hodges (@suehodges61) reported

    @youituber @iiNet You know, @iiNet just sent an email this afternoon about the outage - 2 days after the previous one. Now they are trying to get my business back. As if.

  • 2_Orcas Chris Allen (@2_Orcas) reported

    @iiNet What is going on with your hosted exchange email service. You say it's fixed. IT'S NOT. On hold with support for an hour is not helping

  • 1P_Natalie Natalie Scarlet (@1P_Natalie) reported

    @CampbellNewman @iiNet I dumped them from my business 2 months ago as they just do not care to provide a service or that we left

  • MVMeridian Tash W (@MVMeridian) reported

    @iiNet Day 3 of spending my morning on hold for your business customer tech support to answer. 1 hour 14 minutes and counting. Unacceptable in so many ways. I just want my work emails to work! Help, please!

  • Baxy1080 Big Rig Baxy (@Baxy1080) reported

    @iiNet can you guys get rid of the forced 2 factor authentication for toolbox? I've had nothing but issues with it logging me out nearly ever time I go to a new page since it became a thing, and now there's no field to even enter the code while I'm trying to pay my bill.

  • carts82 Crts (@carts82) reported

    @iiNet Any news on when you will fix the email outage @iiNet? No contact with customers and offering OWA as a solution is terrible.

  • 199_996 199_996 (@199_996) reported

    @iiNet Extremely disappointed! The hosted email service has been down for more than a week, and no one answered the support line. Terrible technique, terrible customer service, should change the name to ‘iiTerrible’!

  • DeniseTwigger Denise Twigger (@DeniseTwigger) reported

    @iiNet what is going on with your customer support? On hold for almost an hour and a half to get disconnected?? Not happy. Your system has clearly crashed but business has ceased as we can’t get emails

  • Makucha Jo (@Makucha) reported

    JEEEZUS @Iinet can’t you keep a mail server up and running for longer than 24hrs?? Someone needs to take the reins on this shitshow. Also? I want a refund for this month’s hosting service.

  • StevenSinagra Steven Sinagra (@StevenSinagra) reported

    @iiNet Maybe if you spent less time selling your crap products and more time supporting them then the sales would follow. Day 3 and still can't use OUTLOOK to access EXCHANGE. IT ISN'T HARD!!