iiNet Outage Report in Balwyn, Boroondara, Victoria

Problems in the last 24 hours in Balwyn, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Balwyn, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

• Internet (62%)
• Wi-fi (19%)
• E-mail (8%)
• Total Blackout (7%)
• Phone (4%)

Live Outage Map Near Balwyn, Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	2 days ago
Melbourne	Internet	4 days ago
Melbourne	Wi-fi	4 days ago
Melbourne	Wi-fi	6 days ago
Melbourne	Internet	14 days ago
Melbourne	Wi-fi	20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Balwyn, Victoria

Latest outage, problems and issue reports in Balwyn and nearby locations:

• 
  Simon Cozens (@SiCozens) reported 37 seconds ago from Melbourne, Victoria

  @iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf

• 
  Sean Donovan (@seandonovan01) reported 3 minutes ago from Melbourne, Victoria

  .@iiNet your cust service is woeful, Good Friday, a day B4 I move you tell me I need a tech to get my net set up, a week after being told just take your old modem and plug it in. Now I get a 2 week discount and a fob off. You’ll be cancelled the day after I get another supplier

• 
  Jay Stevens ☠🦓 (@JayWarsAu) reported 5 minutes ago from Melbourne, Victoria

  @iiNet having issues with my @NBN_Australia modem upstream lights flickering, and no internet. Brunswick West. Got hung up on when I called, and your online chat is useless.

• 
  Duyen Ho (@duyenho) reported 15 minutes ago from Melbourne, Victoria

  @iiNet Sure. Here’s an invoice number 118495392. One of your reps also tried to call and the phone cut out. Not a good day for comms.

• 
  Nick Ivanovski (@nivanovski) reported 16 minutes ago from Melbourne, Victoria

  @iiNet And it’s back down again...

• 
  Adam Brown (@AdamBrownAspect) reported 19 minutes ago from Melbourne, Victoria

  @iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.

• 
  salleeSOLACE™️ (@salleeofficial) reported 20 minutes ago from Melbourne, Victoria

  Hey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.

• 
  Cillian Davie (@C_Davie97) reported 20 minutes ago from Melbourne, Victoria

  @iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.

• 
  🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported 26 minutes ago from Melbourne, Victoria

  @DemonicDragon Same one...no resolution. Only some SMS saying it will be checked by the 6th so that’s tomorrow. Not fixed mind you...but checked. And the best part is @iiNet don’t give 2 ***** but if it were one of their execs you just know this would have been fixed already.

• 
  Nick Ivanovski (@nivanovski) reported 26 minutes ago from Melbourne, Victoria

  @iiNet Thanks again... though the dropouts are back again. Have turned off connection box and modem for at least 60s... checked to see if it is a signal issue by staying close to the modem. No luck.

• 
  Michael Carmody (@EmJaeCaer) reported 27 minutes ago from Melbourne, Victoria

  @HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.

• 
  Wayne Murphy (@waynecmurphy) reported 30 minutes ago from Melbourne, Victoria

  @jedistocky @slpng_giants_oz @iiNet Glad I switched. @iiNet's service and customer service were going down the toilet, and now I see the support Sky. Puke.

• 
  PolarK (@Karina_Melbs) reported 33 minutes ago from Melbourne, Victoria

  @iiNet @VikashRadia Slow to practically non existent in 3000. #iinet #nbn #cactus

• 
  🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported 35 minutes ago from Melbourne, Victoria

  @iiNet Well your lack of service forced me onto NBN. It really isn’t acceptable to throttle my speed from double digits down to 1 or 3kbps...consistently over a number of years.

• 
  ToniRawGazer (@ToniRawGazer) reported 35 minutes ago from Melbourne, Victoria

  I'm over this bullshit again no internet. Come on iiNet fix my problem

• 
  Duyen Ho (@duyenho) reported 38 minutes ago from Melbourne, Victoria

  @iiNet Thanks for your reply Darren. If you mean when I connect from the ZyXel box to my laptop, there is no internet connection. I tried all 4 ports but I also am piggybacking my Ethernet cable to two additional adapters to make it work so that could be a problem

• 
  🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported 52 minutes ago from Melbourne, Victoria

  @iiNet I received an sms on Friday saying that the issue would be resolved by the 06/04 and nothing after that.

• 
  Sean Donovan (@seandonovan01) reported 53 minutes ago from Melbourne, Victoria

  @iiNet This has nothing to do with tech availability. The problem is a week ago I was told I didnt need a tech and then today I get an email saying I have a technician booking for a week and a half from now and I have no net until then

• 
  salleeSOLACE™️ (@salleeofficial) reported 53 minutes ago from Melbourne, Victoria

  @iiNet That would be better then me being on hold for over an hour so if that’s possible that would be amazing. Really appreciate the help.

• 
  Adam Brown (@AdamBrownAspect) reported 56 minutes ago from Melbourne, Victoria

  @iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr.Strangelove (@flyingdoov) reported 1 minute ago

  @iiNet and the response... another sales call attempt for an NBN service which I can't use (which once I pointed out this had already been done, the caller reviewed my case notes, then the call ended). How embarrassment #amateurhour #samesame

• 
  Stevo the Fully Vaccinated Twistie (@stevo_twistie) reported 3 minutes ago

  @GrogsGamut @iiNet The main problem with dumping your telco is that you usually end up with another telco.

• 
  donna (@donnerrjay) reported 4 minutes ago

  @GrogsGamut @iiNet Agreed. I was with them for 14 years!! and they still charged me $200 to cancel when I went to NBN else sign on for another 2yrs. Much happier with Aussie Broadband

• 
  Anthony B, (@swearyanthony) reported 4 minutes ago

  @DanielOCnr @GrogsGamut @iiNet Yeah their customer service has been brilliant the handful of times I've contacted them - once was to get whitelisted off of CG-NAT for Nintendo switch - it was like 10mins via online chat and done.

• 
  Stephen Spencer (@sspencer_63) reported 11 minutes ago

  @GrogsGamut @iiNet Same thing happened to me. We stuck with @iinet in the end but their desperate desire to create a new account and email address every time you change plans is infuriating. We had to cancel our mobiles with them because of the paperwork they required.

• 
  Leslie C Thiess (@LeslieCThiess) reported 17 minutes ago

  @GrogsGamut @iiNet Can confirm similar problem in transferring my NBN service within same apartment complex. Had to create a new service and pay in advance. Absolutely poor customer service at @iiNet !

• 
  Martin OConnor (@martinoconnor50) reported 20 minutes ago

  @iiNet Been recommending you for years based on good customer service. What happened, an old customer forgot his email password. Tuesday support called back after 6 hours new password failed. Yesterday no return call all day. #iinetfail

• 
  Michael Park in The Gaza Strip (@bertie007_park) reported 20 minutes ago

  @GrogsGamut @iiNet Left them some years ago. Could never guarantee a decent connection or speed. Now with Aussie BB. Never regretted the decision. Speeds exactly as advertised.

• 
  Anthony B, (@swearyanthony) reported 26 minutes ago

  @GrogsGamut @iiNet Can recommend AussieBB, can throw you a referral code if it would help. Absolutely best customer service

• 
  Daniel O'Connor (@DanielOCnr) reported 27 minutes ago

  @GrogsGamut @swearyanthony @iiNet Ahh good customer service, makes they dogshit stuff really smell bad in comparison