iiNet Outage Report in Balwyn, Boroondara, State of Victoria
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Balwyn, State of Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Balwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (5%)
Live Outage Map Near Balwyn, Boroondara, State of Victoria
The most recent iiNet outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Balwyn, State of Victoria
Latest outage, problems and issue reports in Balwyn and nearby locations:
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Jay Stevens ☠🦓
(@JayWarsAu) reported
from
Melbourne, State of Victoria
@iiNet having issues with my @NBN_Australia modem upstream lights flickering, and no internet. Brunswick West. Got hung up on when I called, and your online chat is useless.
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salleeSOLACE™️
(@salleeofficial) reported
from
Melbourne, State of Victoria
@iiNet That would be better then me being on hold for over an hour so if that’s possible that would be amazing. Really appreciate the help.
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Nick Ivanovski
(@nivanovski) reported
from
Melbourne, State of Victoria
@iiNet And it’s back down again...
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Wayne Murphy
(@waynecmurphy) reported
from
Melbourne, State of Victoria
@jedistocky @slpng_giants_oz @iiNet Glad I switched. @iiNet's service and customer service were going down the toilet, and now I see the support Sky. Puke.
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Nick Ivanovski
(@nivanovski) reported
from
Melbourne, State of Victoria
@iiNet Thanks again... though the dropouts are back again. Have turned off connection box and modem for at least 60s... checked to see if it is a signal issue by staying close to the modem. No luck.
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salleeSOLACE™️
(@salleeofficial) reported
from
Melbourne, State of Victoria
Hey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.
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Sean Donovan
(@seandonovan01) reported
from
Melbourne, State of Victoria
.@iiNet your cust service is woeful, Good Friday, a day B4 I move you tell me I need a tech to get my net set up, a week after being told just take your old modem and plug it in. Now I get a 2 week discount and a fob off. You’ll be cancelled the day after I get another supplier
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Daimo
(@Daymeaux) reported
from
Melbourne, State of Victoria
@iiNet Ever since I changed to NBN a couple of months ago, I can’t log in, says it doesn’t recognise my email address, or points of ID to get my login or reset password. Terrible!
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Matt Parker
(@matt_j_parker) reported
from
Melbourne, State of Victoria
@iiNet I had to literally turn on to my phone plan to post this message. I have upward of 15 iinet/nbn people come our to ‘attempt’ to fix our connection which falls out 10 hours per day min. So we have no internet. Still paying @iinet monthly. Can someone help this disaster. Please.
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Duyen Ho
(@duyenho) reported
from
Melbourne, State of Victoria
@iiNet Sure. Here’s an invoice number 118495392. One of your reps also tried to call and the phone cut out. Not a good day for comms.
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Jac Beecroft
(@CultofJack) reported
from
Melbourne, State of Victoria
@Ninth_Squirrel @wildgoose666 @slimejam @iiNet Elwood down.
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Krystin Beth-Moore
(@krysbethmoore) reported
from
Melbourne, State of Victoria
Dear @iiNet I couldn’t be happier to cancel my plan with you, after weeks of waiting and a day off of work taken so I could get my NBN connection set up, I find out that the connection is actually on short fall.
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Kit McMahon
(@kitmcmahon) reported
from
Melbourne, State of Victoria
Hey @iiNet just wondering if there is an outage around the Essendon Moonee Ponds area now?
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Anthony Rees
(@AnthonyRees) reported
from
Melbourne, State of Victoria
@Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet
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Sean Donovan
(@seandonovan01) reported
from
Melbourne, State of Victoria
@iiNet This has nothing to do with tech availability. The problem is a week ago I was told I didnt need a tech and then today I get an email saying I have a technician booking for a week and a half from now and I have no net until then
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Matt Parker
(@matt_j_parker) reported
from
Melbourne, State of Victoria
@iiNet Not getting much help from that number, to be honest. But they are recognising the constant dropouts. The service is more or less unusable for us
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🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING
(@Japandaman71) reported
from
Melbourne, State of Victoria
@iiNet Well your lack of service forced me onto NBN. It really isn’t acceptable to throttle my speed from double digits down to 1 or 3kbps...consistently over a number of years.
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🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING
(@Japandaman71) reported
from
Melbourne, State of Victoria
@DemonicDragon Same one...no resolution. Only some SMS saying it will be checked by the 6th so that’s tomorrow. Not fixed mind you...but checked. And the best part is @iiNet don’t give 2 ***** but if it were one of their execs you just know this would have been fixed already.
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🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING
(@Japandaman71) reported
from
Melbourne, State of Victoria
@iiNet I received an sms on Friday saying that the issue would be resolved by the 06/04 and nothing after that.
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Duyen Ho
(@duyenho) reported
from
Melbourne, State of Victoria
@iiNet Thanks for your reply Darren. If you mean when I connect from the ZyXel box to my laptop, there is no internet connection. I tried all 4 ports but I also am piggybacking my Ethernet cable to two additional adapters to make it work so that could be a problem
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Dr.Strangelove
(@flyingdoov) reported
@iiNet and the response... another sales call attempt for an NBN service which I can't use (which once I pointed out this had already been done, the caller reviewed my case notes, then the call ended). How embarrassment #amateurhour #samesame
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Stevo the Fully Vaccinated Twistie
(@stevo_twistie) reported
@GrogsGamut @iiNet The main problem with dumping your telco is that you usually end up with another telco.
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OzMattyD
(@OzMattyD1) reported
@GrogsGamut @iiNet Similar issue when we upgraded our fibre from 100mbit to 1gbit. Not helped by a deficient NBN backbone structure
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Dr.Strangelove
(@flyingdoov) reported
@iiNet I'm still waiting a response to SMS and emails regarding fault 360067133. It has been almost a week. Pathetic service. The only time I get a quick response is when I provide a "0" score for satisfaction after wasting my time speaking to the "help" desk.
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Tony Hansen
(@TheTonyHansen) reported
@paul__usher @iiNet Ever noticed how EVERY company you call is like "Sorry, we are currently experiencing longer than usual wait times"? They're either ALL shite, hence the number of support calls, or they're all understaffed and hoping you'll use their web forms, FAQs or "online assistant" ugh
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George Chain
(@ruphrect) reported
@GrogsGamut @iiNet If you want great network but NO support then look at Telstra.
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KaShaz
(@ksos23) reported
@GrogsGamut @iiNet After having an awful experience with them I would never recommend to anyone!
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Alister
(@AlisterAir) reported
@swearyanthony @GrogsGamut @iiNet I second (third?) this recommendation. I dumped iiNet when they repeatedly wouldn't get my overcharged bill fixed, and have never looked back.
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Paul Feasey
(@feasey_paul) reported
@GrogsGamut @iiNet Well that sucks. Glad you’re sorted. I’ve been with IiNet for years, never a problem, but there may be a first time. Will note your experience if I try & upgrade
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Dr.Strangelove
(@flyingdoov) reported
@iiNet and in fairness, a subsequent call from someone (sorry I didn't catch your name) who sounded like they were there to help. Awaiting the outcome...