iiNet outages and service status in Balwyn, Victoria

Problems in the last 24 hours in Balwyn, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Balwyn, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Balwyn, Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	4 hours ago
Melbourne	Internet	18 days ago
Melbourne	E-mail	21 days ago
Melbourne	Internet	24 days ago
Melbourne	Internet	26 days ago
Melbourne	Wi-fi	26 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Balwyn, Victoria

Latest outage, problems and issue reports in Balwyn and nearby locations:

• 
  inFeZa: Classic (@inFeZa) reported 3 minutes ago from Melbourne, Victoria

  @TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back

• 
  Jay Ball (@JayBallzup) reported 5 minutes ago from Melbourne, Victoria

  @iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)

• 
  Daimo (@Daymeaux) reported 5 minutes ago from Melbourne, Victoria

  @iiNet Ever since I changed to NBN a couple of months ago, I can’t log in, says it doesn’t recognise my email address, or points of ID to get my login or reset password. Terrible!

• 
  Jac Beecroft (@CultofJack) reported 6 minutes ago from Melbourne, Victoria

  @Ninth_Squirrel @wildgoose666 @slimejam @iiNet Elwood down.

• 
  Daamon Parker (@daamon_parker) reported 9 minutes ago from Melbourne, Victoria

  @mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.

• 
  Anthony Kung (@Antdk1) reported 12 minutes ago from Melbourne, Victoria

  The @iinet ads would have to be the most annoying I have ever endured. I would never join purely because of the guy off these ads! #annoying

• 
  Kit McMahon (@kitmcmahon) reported 13 minutes ago from Melbourne, Victoria

  Hey @iiNet just wondering if there is an outage around the Essendon Moonee Ponds area now?

• 
  salleeSOLACE™️ (@salleeofficial) reported 13 minutes ago from Melbourne, Victoria

  Hey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.

• 
  Neil Killick (@neil_killick) reported 13 minutes ago from Melbourne, Victoria

  @StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.

• 
  Nick Ivanovski (@nivanovski) reported 15 minutes ago from Melbourne, Victoria

  @iiNet And it’s back down again...

• 
  Krystin Beth-Moore (@krysbethmoore) reported 28 minutes ago from Melbourne, Victoria

  Dear @iiNet I couldn’t be happier to cancel my plan with you, after weeks of waiting and a day off of work taken so I could get my NBN connection set up, I find out that the connection is actually on short fall.

• 
  salleeSOLACE™️ (@salleeofficial) reported 30 minutes ago from Melbourne, Victoria

  @iiNet That would be better then me being on hold for over an hour so if that’s possible that would be amazing. Really appreciate the help.

• 
  Sean Donovan (@seandonovan01) reported 30 minutes ago from Melbourne, Victoria

  .@iiNet your cust service is woeful, Good Friday, a day B4 I move you tell me I need a tech to get my net set up, a week after being told just take your old modem and plug it in. Now I get a 2 week discount and a fob off. You’ll be cancelled the day after I get another supplier

• 
  Jay Ball (@JayBallzup) reported 30 minutes ago from Melbourne, Victoria

  Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.

• 
  David M Goll -Dà Wěi #IlikeAnthonyAlbanese (@sytrader) reported 35 minutes ago from Melbourne, Victoria

  @iiNet I got no response from any website or iPad app that uses internet including bank apps both here at my home and later when I was at the coffee shop where my iPad connects to their wifi! Seems to be working ok now! But I still resent having to pay 30%+ extra for a crap service!

• 
  🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported 40 minutes ago from Melbourne, Victoria

  @iiNet Well your lack of service forced me onto NBN. It really isn’t acceptable to throttle my speed from double digits down to 1 or 3kbps...consistently over a number of years.

• 
  Neil Killick (@neil_killick) reported 40 minutes ago from Melbourne, Victoria

  @byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).

• 
  Beags (@B_e_agle) reported 55 minutes ago from Melbourne, Victoria

  NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up

• 
  Jay Ball (@JayBallzup) reported 57 minutes ago from Melbourne, Victoria

  Wow @iiNet There was a time when I’d tell people it’s worth paying a bit more for iiNet because the support service was great. Just called for some help and the wait time is over an hour. Guess this is what happens when @TPG_Telecom is running the show.

• 
  ༨པκཇ (@Chuckajoe) reported 57 minutes ago from Melbourne, Victoria

  @iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Denyse Whelan BEd.MEd. 💉x5 (@DenyseWhelan1) reported 1 minute ago

  Hey @iiNet been on hold to #hosting for over 53 minutes…just have an enquiry to check something but not going on line to do it, want to speak to a person. Never waited so long for support

• 
  pfizer minelli (@anne_zilla) reported 1 minute ago

  @iiNet hi. My internet is down in west Melbourne. It’s been glitching since the storms. When will it be fixed (not calling because your wait times are terrible and I am meant to be working from home)

• 
  Carsten Bauer (@numloxx) reported 2 minutes ago

  Emailed @iiNet twice in the last 2 weeks with no response. Is this how you treat customers who have been with you for 25 years? @launtel here I come.

• 
  GillianA 🌺 (@_IndianPacific) reported 19 minutes ago

  @iiNet hey there, I had an issue texting international. Thought I needed to top up per the iiNet mobile plan. So I topped up. Turns out I did not need to do that because I had sufficient money to text an international number. Please may the top up go towards my plan. Thank you

• 
  Frank Torre (@franklycott) reported 20 minutes ago

  @iiNet our internet down for 2 days. Ring support. Business centre is closed (closed at 5.30pm on Sunday). But I called at 4.50!! What rubbish service is this!!??

• 
  jimmy jbt (@jimmyjbt) reported 20 minutes ago

  Had another call with @iiNet and got tild that "no one can help me".

• 
  Rod L (@lavo96) reported 23 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  Goon (@GameWritersNetw) reported 23 minutes ago

  @iiNet your phone system is useless. It’s a bunch of automated **** and I cannot get to a human support agent. How ******** can I get in touch with you to resolve an issue?

• 
  🇦🇺Mdub (@mattwallis81) reported 24 minutes ago

  Hey @iiNet seriously having trouble. EVERYTIME i call you can’t hear me but when i ring anyone else they can hear me. Can you please have someone ring me from tech support. Feel free to dm.

• 
  Michelle Sullivan @mis@aus.social (@misullivan) reported 25 minutes ago

  @aimyaimless @BazzaCC I do.. and 2FA is a good thing if done right. There is no opt out, and only works with SMS for @iiNet which is a problem for me.. last month I had a SIM card issue.. couldn’t pay my bill or report the internet outage on the NBN for 3 days because of it. My bank is not the same,