iiNet Outage Report in Balwyn, Boroondara, Victoria

Problems in the last 24 hours in Balwyn, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Balwyn, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

• Internet (62%)
• Wi-fi (19%)
• E-mail (8%)
• Total Blackout (7%)
• Phone (4%)

Live Outage Map Near Balwyn, Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	17 hours ago
Melbourne	Internet	3 days ago
Melbourne	Wi-fi	3 days ago
Melbourne	Wi-fi	4 days ago
Melbourne	Internet	13 days ago
Melbourne	Wi-fi	19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Balwyn, Victoria

Latest outage, problems and issue reports in Balwyn and nearby locations:

• 
  Daniel James (@MrDTJames) reported 3 minutes ago from Melbourne, Victoria

  @iiNet 38 down, 34 up.

• 
  Neil Killick (@neil_killick) reported 7 minutes ago from Melbourne, Victoria

  @byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).

• 
  golfon5 (@golfon5) reported 11 minutes ago from Melbourne, Victoria

  @iiNet I cancelled my account 17/4 after 8 years due to poor service after poor service.. there were 11 days left in the cycle and they gave me refund of $1.97.. they have now charged to the end of May $59.95.. wtf #idiots #poorservice #disgrace #internet #isp @ombudsman

• 
  inFeZa: Classic (@inFeZa) reported 12 minutes ago from Melbourne, Victoria

  @TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back

• 
  Serena.S. (@mojopin66) reported 12 minutes ago from Melbourne, Victoria

  @iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.

• 
  stephen atkinson (@steveacko) reported 20 minutes ago from Melbourne, Victoria

  @iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne

• 
  David M Goll -Dà Wěi #IlikeAnthonyAlbanese (@sytrader) reported 22 minutes ago from Melbourne, Victoria

  @iiNet I got no response from any website or iPad app that uses internet including bank apps both here at my home and later when I was at the coffee shop where my iPad connects to their wifi! Seems to be working ok now! But I still resent having to pay 30%+ extra for a crap service!

• 
  λ (@bbmelb) reported 22 minutes ago from Melbourne, Victoria

  @iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub

• 
  Tonestar (@Tonestar01) reported 29 minutes ago from Melbourne, Victoria

  How difficult is it to do anything with @iiNet wait time is +30 minutes and when they offer to call you back you are put on hold again!! Really rubbish service

• 
  Tiffany Carroll (@PacIsLiving) reported 39 minutes ago from Melbourne, Victoria

  @iiNet They weren’t able to help unfortunately. Really bad at over promising and under delivering.

• 
  Jay Ball (@JayBallzup) reported 43 minutes ago from Melbourne, Victoria

  @iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)

• 
  Jay Ball (@JayBallzup) reported 44 minutes ago from Melbourne, Victoria

  Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.

• 
  Jay Ball (@JayBallzup) reported 44 minutes ago from Melbourne, Victoria

  @iiNet I’m paying for 50 down on HFC. Have had 45-49 consistently for 6 months. Now my speed has dropped to average of 25 down.

• 
  Jay Ball (@JayBallzup) reported 44 minutes ago from Melbourne, Victoria

  Wow @iiNet There was a time when I’d tell people it’s worth paying a bit more for iiNet because the support service was great. Just called for some help and the wait time is over an hour. Guess this is what happens when @TPG_Telecom is running the show.

• 
  Carmen LahiffJenkins (@CarCarLaJenkins) reported 51 minutes ago from Melbourne, Victoria

  @aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!

• 
  Anthony Kung (@Antdk1) reported 53 minutes ago from Melbourne, Victoria

  The @iinet ads would have to be the most annoying I have ever endured. I would never join purely because of the guy off these ads! #annoying

• 
  Beags (@B_e_agle) reported 53 minutes ago from Melbourne, Victoria

  NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up

• 
  Daamon Parker (@daamon_parker) reported 54 minutes ago from Melbourne, Victoria

  @mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.

• 
  Neil Killick (@neil_killick) reported 59 minutes ago from Melbourne, Victoria

  @StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aussie Outlier (@aussieoutlier) reported 7 minutes ago

  Thanks @iiNet for the seamless mobile transfer from Telstra. Does it cost me to use the voicemail service btw?

• 
  Independents in. (@Laird_Bruce) reported 9 minutes ago

  @iiNet just canceled my ozemail account after nearly 30 years. That’s how dreadful your service has become, how empty your promises to fix things are, and how💩 your company is. Bought a 500GB SIM from Optus, immediate 40Mbps stable connection compared to your unstable 1.5Mbps

• 
  Nik (@dalekman9999RP) reported 10 minutes ago

  @iiNet i have sent a message. Having issues currently.

• 
  Diane Dromgold (@DianeDromgold) reported 10 minutes ago

  It's impossible to get any help from @iinet They are cancelling hosting but no reply to messages, no one ever picks up even when we wait on the phone for hours. Come on! There has to be some way to get help. Has anyone called the Ombudsman?

• 
  Zane Elzein (@Zanelzfd3) reported 11 minutes ago

  @iiNet can't access my iiNet toolbox to work on moving my hosted exchange emails over, been on hold for over an hour so far and have been facing this issue since yesterday.

• 
  Wyvernsrose (@wyvernsrose) reported 11 minutes ago

  @DianeDromgold @iiNet Yeah just after the tpg take over we left tried TIO and all that's when customer service went to **** we are with aussie broadband now

• 
  ❣️☯️ 🇦🇺Caz 🇦🇺☯️❣️ (@ImCaz) reported 12 minutes ago

  So I’ve been a customer of @iiNet for 12 years so far, and my internet has just been suspended for an invoice being 11 days overdue 🤨😩😡

• 
  Michelle Sullivan @mis@aus.social (@misullivan) reported 12 minutes ago

  @aimyaimless @BazzaCC I do.. and 2FA is a good thing if done right. There is no opt out, and only works with SMS for @iiNet which is a problem for me.. last month I had a SIM card issue.. couldn’t pay my bill or report the internet outage on the NBN for 3 days because of it. My bank is not the same,

• 
  Paul Paino (@PainoPaul) reported 15 minutes ago

  @iiNet it’s impossible to get through to your tech support team. Been trying all week. As you will not be hosting email services from the end of April how is one meant to change providers??

• 
  Shane Yokom (@Yokom361) reported 15 minutes ago

  Absolutely disgusted at @iiNet support and service. Three phone-calls to update a credit card, total hold time - 4 hours. Currently up to the second phone call and 4 transfers totally 2.4 hours and counting to cancel my business services. On hold to yet another department.