iiNet outages and service status in Balwyn, Victoria
Why is my iiNet service not working?
No problems detected
If you are having issues, please submit a report below.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
Problems in the last 24 hours in Balwyn, Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Balwyn, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
- Internet (62%)
- Wi-fi (19%)
- E-mail (9%)
- Total Blackout (7%)
- Phone (4%)
Live Outage Map Near Balwyn, Victoria
The most recent iiNet outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
8 hours ago | |
|
Melbourne
|
Internet | 4 days ago |
|
Melbourne
|
Internet | 6 days ago |
|
Melbourne
|
Wi-fi | 6 days ago |
|
Melbourne
|
Wi-fi | 8 days ago |
|
Melbourne
|
Internet | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Balwyn, Victoria
Latest outage, problems and issue reports in Balwyn and nearby locations:
-
Jay Ball (@JayBallzup) reported from Melbourne, VictoriaHey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.
-
Beags (@B_e_agle) reported from Melbourne, VictoriaNBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up
-
Jay Ball (@JayBallzup) reported from Melbourne, Victoria@iiNet I’m paying for 50 down on HFC. Have had 45-49 consistently for 6 months. Now my speed has dropped to average of 25 down.
-
༨པκཇ (@Chuckajoe) reported from Melbourne, Victoria@iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030
-
inFeZa: Classic (@inFeZa) reported from Melbourne, Victoria@TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back
-
λ (@bbmelb) reported from Melbourne, Victoria@iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub
-
Neil Killick (@neil_killick) reported from Melbourne, Victoria@StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.
-
-
stephen atkinson (@steveacko) reported from Melbourne, Victoria@iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne
-
Jay Ball (@JayBallzup) reported from Melbourne, VictoriaWow @iiNet There was a time when I’d tell people it’s worth paying a bit more for iiNet because the support service was great. Just called for some help and the wait time is over an hour. Guess this is what happens when @TPG_Telecom is running the show.
-
Tonestar (@Tonestar01) reported from Melbourne, VictoriaHow difficult is it to do anything with @iiNet wait time is +30 minutes and when they offer to call you back you are put on hold again!! Really rubbish service
-
Serena.S. (@mojopin66) reported from Melbourne, Victoria@iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.
-
golfon5 (@golfon5) reported from Melbourne, Victoria@iiNet I cancelled my account 17/4 after 8 years due to poor service after poor service.. there were 11 days left in the cycle and they gave me refund of $1.97.. they have now charged to the end of May $59.95.. wtf #idiots #poorservice #disgrace #internet #isp @ombudsman
-
Carmen LahiffJenkins (@CarCarLaJenkins) reported from Melbourne, Victoria@aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!
-
Daamon Parker (@daamon_parker) reported from Melbourne, Victoria@mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.
-
Jay Ball (@JayBallzup) reported from Melbourne, Victoria@iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)
-
David M Goll -Dà Wěi #IlikeAnthonyAlbanese (@sytrader) reported from Melbourne, Victoria@iiNet I got no response from any website or iPad app that uses internet including bank apps both here at my home and later when I was at the coffee shop where my iPad connects to their wifi! Seems to be working ok now! But I still resent having to pay 30%+ extra for a crap service!
-
Rachel Moran (@Rachelmor94) reported from Melbourne, Victoria@iiNet second outage in as many months.... starting to wonder why I’m still with you
-
Neil Killick (@neil_killick) reported from Melbourne, Victoria@byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).
-
Tiffany Carroll (@PacIsLiving) reported from Melbourne, Victoria@iiNet They weren’t able to help unfortunately. Really bad at over promising and under delivering.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
-
Anne CL (@ACLambert) reportedDaily update on @iiNet decision to charge me a $100 fee for apparently breaking a contract by moving house to a building where they are unable to provide a connection. I have been a customer for nearly 18 years. Still no common sense lens applied to this disgraceful act.
-
Dr Jos 🇦🇺🇫🇷🇱🇧 (@redruby17) reported@iiNet I think there's some outage somewhere. I've tried all the things and in the past I've been too hasty and I received an outage text later that day
-
Maree Slatter (@MMareeslatter) reported@belindasmilne @pauldutton1968 @iiNet In our case, with the power out, the dish doesn't work and we have no mobile cover, but our old phone still does work. We don't have NBN in our area. We're on the road to nowhere.
-
Belindasmilne (@belindasmilne) reported@MMareeslatter @pauldutton1968 @iiNet If the power goes out and NBN router goes down, your old phone won’t work either unless you have a battery back up. Best to have a mobile phone on standby for emergencies
-
Anne CL (@ACLambert) reported@iiNet There is just no common sense being applied to this issue. The rules are being quoted without any attempt to understand that I can't transfer the service. It's not because I don't want to, by the way ....
-
Dr Jos 🇦🇺🇫🇷🇱🇧 (@redruby17) reported@iiNet internet just went down. Is there a planned outage?
-
Theirreverentlawyer (@irreverentlaw) reported@iiNet I am online. My fetch activation key doesn't work. My internet is working. When I call your call centres I get told I am not online. Which is frustrating as that is now not the problem
-
Dr Jos 🇦🇺🇫🇷🇱🇧 (@redruby17) reported@iiNet Thanks Liz. Nadine called and confirmed the many drop outs, especially yesterday. I was informed that Someone from NBN will have to come out next week if iiNet can’t find an issue.
-
Dr Jos 🇦🇺🇫🇷🇱🇧 (@redruby17) reported@sowdented @iiNet It really is trying my new year resolution to be calmer in 2021. It’s the same pattern so whatever the issue was it still is an issue. At this rate I’m going to ask for a credit for next month’s bill. It’s been like this for a week 😳
-
Jonathan Scholes CFP (@JScholes_CFP) reported@iiNet so is the issue in Geelong on cable going to be a long one?