iiNet

iiNet Outage Report in Balwyn, Boroondara, State of Victoria

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Balwyn, State of Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Balwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Balwyn, Boroondara, State of Victoria 11/19/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (88%)

    Internet (88%)

  2. Total Blackout (5%)

    Total Blackout (5%)

  3. Phone (5%)

    Phone (5%)

  4. Wi-fi (2%)

    Wi-fi (2%)

Live Outage Map Near Balwyn, Boroondara, State of Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Balwyn, State of Victoria

Latest outage, problems and issue reports in Balwyn and nearby locations:

  • matt_j_parker Matt Parker (@matt_j_parker) reported from Melbourne, State of Victoria

    @iiNet I had to literally turn on to my phone plan to post this message. I have upward of 15 iinet/nbn people come our to ‘attempt’ to fix our connection which falls out 10 hours per day min. So we have no internet. Still paying @iinet monthly. Can someone help this disaster. Please.

  • krysbethmoore Krystin Beth-Moore (@krysbethmoore) reported from Melbourne, State of Victoria

    Dear @iiNet I couldn’t be happier to cancel my plan with you, after weeks of waiting and a day off of work taken so I could get my NBN connection set up, I find out that the connection is actually on short fall.

  • AnthonyRees Anthony Rees (@AnthonyRees) reported from Melbourne, State of Victoria

    @Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet

  • brucebax bruce baxter (@brucebax) reported from Melbourne, State of Victoria

    @iiNet very upset, been without any internet since the 28/12 and the earliest you can send a technician is the 10th??? Very poor, also perhaps someone can tell me how is it can log into my toolbox without internet and view task information being uploaded?

  • pyrexflask Pyrex Flask (@pyrexflask) reported from Melbourne, State of Victoria

    @iiNet is there a 5g NBN outage in 3182?

  • CultofJack Jac Beecroft (@CultofJack) reported from Melbourne, State of Victoria

    @Ninth_Squirrel @wildgoose666 @slimejam @iiNet Elwood down.

  • Japandaman71 🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, State of Victoria

    @iiNet I received an sms on Friday saying that the issue would be resolved by the 06/04 and nothing after that.

  • Japandaman71 🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, State of Victoria

    @DemonicDragon Same one...no resolution. Only some SMS saying it will be checked by the 6th so that’s tomorrow. Not fixed mind you...but checked. And the best part is @iiNet don’t give 2 ***** but if it were one of their execs you just know this would have been fixed already.

  • matt_j_parker Matt Parker (@matt_j_parker) reported from Melbourne, State of Victoria

    @iiNet Not getting much help from that number, to be honest. But they are recognising the constant dropouts. The service is more or less unusable for us

  • seandonovan01 Sean Donovan (@seandonovan01) reported from Melbourne, State of Victoria

    @iiNet This has nothing to do with tech availability. The problem is a week ago I was told I didnt need a tech and then today I get an email saying I have a technician booking for a week and a half from now and I have no net until then

  • nivanovski Nick Ivanovski (@nivanovski) reported from Melbourne, State of Victoria

    @iiNet Thanks again... though the dropouts are back again. Have turned off connection box and modem for at least 60s... checked to see if it is a signal issue by staying close to the modem. No luck.

  • josephsconnell Joe Connell (@josephsconnell) reported from Melbourne, State of Victoria

    @WillTaylorNZ @NBN_Australia @iiNet Yea that’s not a good term. It’s basically mobile broadband caught by a modem and turned into a wifi signal

  • kitmcmahon Kit McMahon (@kitmcmahon) reported from Melbourne, State of Victoria

    Hey @iiNet just wondering if there is an outage around the Essendon Moonee Ponds area now?

  • Daymeaux Daimo (@Daymeaux) reported from Melbourne, State of Victoria

    @iiNet Ever since I changed to NBN a couple of months ago, I can’t log in, says it doesn’t recognise my email address, or points of ID to get my login or reset password. Terrible!

  • nivanovski Nick Ivanovski (@nivanovski) reported from Melbourne, State of Victoria

    @iiNet And it’s back down again...

  • duyenho Duyen Ho (@duyenho) reported from Melbourne, State of Victoria

    @iiNet Thanks for your reply Darren. If you mean when I connect from the ZyXel box to my laptop, there is no internet connection. I tried all 4 ports but I also am piggybacking my Ethernet cable to two additional adapters to make it work so that could be a problem

  • duyenho Duyen Ho (@duyenho) reported from Melbourne, State of Victoria

    @iiNet Sure. Here’s an invoice number 118495392. One of your reps also tried to call and the phone cut out. Not a good day for comms.

  • seandonovan01 Sean Donovan (@seandonovan01) reported from Melbourne, State of Victoria

    .@iiNet your cust service is woeful, Good Friday, a day B4 I move you tell me I need a tech to get my net set up, a week after being told just take your old modem and plug it in. Now I get a 2 week discount and a fob off. You’ll be cancelled the day after I get another supplier

  • Japandaman71 🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, State of Victoria

    @iiNet Well your lack of service forced me onto NBN. It really isn’t acceptable to throttle my speed from double digits down to 1 or 3kbps...consistently over a number of years.

  • JayWarsAu Jay Stevens ☠🦓 (@JayWarsAu) reported from Melbourne, State of Victoria

    @iiNet having issues with my @NBN_Australia modem upstream lights flickering, and no internet. Brunswick West. Got hung up on when I called, and your online chat is useless.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • endeebee Nate Brierley (@endeebee) reported

    @iiNet On my Toolbox login, I can't seem to find a way to track my support ticket/case regarding no internet... Is this still a feature? Or is there another portal for it?

  • kellking27 Kellie King (@kellking27) reported

    @iiNet everyones internet down in Bunbury.. can you check for outages 6230. timeframe..??

  • Jostiemanu Jostie (@Jostiemanu) reported

    @iiNet team is this one of you phone numbers? 1300 455 806 being told my net is about to be taken down

  • rodenv roden vuong (@rodenv) reported from Sydney, State of New South Wales

    @iiNet I don’t understand how you can just leave a customer hanging, promising to call them back and then just disappear. It is NOT my responsibility to chase up your customer service for an update.

  • welshbird77 Sara Davies (@welshbird77) reported

    @iiNet you emailed me to say you were not taking my money as I have no service you took my money and now you can’t give me a refund only a credit !! I want my money back

  • rodenv roden vuong (@rodenv) reported from Sydney, State of New South Wales

    @iiNet This issue has been elevated to a customer service manager, and so far the experience has been the same: disappointing and frustrating.

  • vladajankovic78 Vlada Janković (@vladajankovic78) reported

    @kellking27 @iiNet I live in your area. I’m disappointed with this service.

  • carly_solstice Carly Starr ⭐️ (@carly_solstice) reported

    @gabs247 @nikisalt @iiNet Well to be honest I've been having issues all bloody week! But it's supposed to be fixed now!

  • nikisalt Niki (@nikisalt) reported

    @hcornea @iiNet @NBN_Australia Wow glad they told us too bad if you’re working

  • danni_writer Danni (@danni_writer) reported

    Once again @iiNet is down, once again their website says everything is operating as normal. It's getting so I can't even argue that this is normal, but now the 4g is being silly too, I guess from everyone experiencing the "normal" from their NBN jumping onto the 4g.