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iiNet outages and service status in Balwyn, Victoria

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Full Outage Map
  • iiNet generated 0 outage signals in the last 24 hours around Balwyn, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Jun 8, 5:20 PM GMT+10.
  • 75% Internet (75%)
  • 25% Phone (25%)

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Balwyn, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Balwyn, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Balwyn, Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 2 days ago
Melbourne Internet 8 days ago
Melbourne Phone 12 days ago
Melbourne Internet 23 days ago
Melbourne Internet 1 month ago
Melbourne Internet 2 months ago

Nearby cities with recent reports

Melbourne

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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iiNet Issues Reports Near Balwyn, Victoria

Latest outage, problems and issue reports in Balwyn and nearby locations:

  • duyenho
    Duyen Ho (@duyenho) reported from Melbourne, Victoria

    @iiNet Sure. Here’s an invoice number 118495392. One of your reps also tried to call and the phone cut out. Not a good day for comms.

  • Tonestar01
    Tonestar (@Tonestar01) reported from Melbourne, Victoria

    How difficult is it to do anything with @iiNet wait time is +30 minutes and when they offer to call you back you are put on hold again!! Really rubbish service

  • Japandaman71
    🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, Victoria

    @iiNet Well your lack of service forced me onto NBN. It really isn’t acceptable to throttle my speed from double digits down to 1 or 3kbps...consistently over a number of years.

  • golfon5
    golfon5 (@golfon5) reported from Melbourne, Victoria

    @iiNet I cancelled my account 17/4 after 8 years due to poor service after poor service.. there were 11 days left in the cycle and they gave me refund of $1.97.. they have now charged to the end of May $59.95.. wtf #idiots #poorservice #disgrace #internet #isp @ombudsman

  • neil_killick
    Neil Killick (@neil_killick) reported from Melbourne, Victoria

    @byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).

  • JayBallzup
    Jay Ball (@JayBallzup) reported from Melbourne, Victoria

    Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.

  • Daymeaux
    Daimo (@Daymeaux) reported from Melbourne, Victoria

    @iiNet Ever since I changed to NBN a couple of months ago, I can’t log in, says it doesn’t recognise my email address, or points of ID to get my login or reset password. Terrible!

  • Rachelmor94
    Rachel Moran (@Rachelmor94) reported from Melbourne, Victoria

    @iiNet second outage in as many months.... starting to wonder why I’m still with you

  • salleeofficial
    salleeSOLACE™️ (@salleeofficial) reported from Melbourne, Victoria

    Hey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.

  • PacIsLiving
    Tiffany Carroll (@PacIsLiving) reported from Melbourne, Victoria

    @iiNet They weren’t able to help unfortunately. Really bad at over promising and under delivering.

  • brucebax
    bruce baxter (@brucebax) reported from Melbourne, Victoria

    @iiNet very upset, been without any internet since the 28/12 and the earliest you can send a technician is the 10th??? Very poor, also perhaps someone can tell me how is it can log into my toolbox without internet and view task information being uploaded?

  • AnthonyRees
    Anthony Rees (@AnthonyRees) reported from Melbourne, Victoria

    @Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet

  • mojopin66
    Serena.S. (@mojopin66) reported from Melbourne, Victoria

    @iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.

  • JayBallzup
    Jay Ball (@JayBallzup) reported from Melbourne, Victoria

    @iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)

  • seandonovan01
    Sean Donovan (@seandonovan01) reported from Melbourne, Victoria

    .@iiNet your cust service is woeful, Good Friday, a day B4 I move you tell me I need a tech to get my net set up, a week after being told just take your old modem and plug it in. Now I get a 2 week discount and a fob off. You’ll be cancelled the day after I get another supplier

  • ToniRawGazer
    ToniRawGazer (@ToniRawGazer) reported from Melbourne, Victoria

    I'm over this bullshit again no internet. Come on iiNet fix my problem

  • CarCarLaJenkins
    Carmen LahiffJenkins (@CarCarLaJenkins) reported from Melbourne, Victoria

    @aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!

  • Japandaman71
    🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, Victoria

    @DemonicDragon Same one...no resolution. Only some SMS saying it will be checked by the 6th so that’s tomorrow. Not fixed mind you...but checked. And the best part is @iiNet don’t give 2 ***** but if it were one of their execs you just know this would have been fixed already.

  • pyrexflask
    Pyrex Flask (@pyrexflask) reported from Melbourne, Victoria

    @iiNet is there a 5g NBN outage in 3182?

  • EmJaeCaer
    Michael Carmody (@EmJaeCaer) reported from Melbourne, Victoria

    @HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • NicksaCarr
    Nick Carr (@NicksaCarr) reported

    How’s this… @iiNet has cut my phone off (unable to make calls, send messages, use internet.) I use my wife’s phone to call them and ask what has happened… they tell me the ‘support team doesn’t work on the weekend’ so I’m phone-less till Monday @ 9am. In 2023. Madness.

  • julialawrinson
    Julia Lawrinson (@julialawrinson) reported

    @iiNet I have done that. In short, I've been waiting five hours for a call back. Five. Hours. Where are your support people?

  • syedmahmood988
    Syed Mahmood (@syedmahmood988) reported

    @iiNet on phone since 2+hours but no response and hang up the phone. Either you need to better your service or shut down your company. Worst experience

  • VaperNt
    🇦🇺 Northern Territory Consumers for THR (@VaperNt) reported

    I'm so over @iiNet and its unreliable @NBN_Australia FTTP. Even @NBN_Australia has no idea of their network status. Zero business support Business Account since 2006 when customer service was ahead of every other provider.

  • RoryBunk
    Rory Bunk (@RoryBunk) reported

    @iiNet Atrocious issue resolution. A simple change of address results in inactivation of email boxes for over 2 days and no end in sight, no one in support position with the wherewithal to do anything outside vague 48-hour ticket queues

  • dexter_ryan
    Benjamin Ryan (@dexter_ryan) reported

    @iiNet, your fetch portal is broken, every time i request a call back the call disconnects on your end , 3 hours of waiting and every time you guys disconnect the call

  • LisaGlass200
    Birds Aren't Real (@LisaGlass200) reported

    @iiNet Poor form iiNet - tell us on Friday 28 April that we have until 30 April to find a new email host. Losing email has the potential to kill our small business. #struggling

  • lavo96
    Rod L (@lavo96) reported

    @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

  • breadsommelier
    worm (@breadsommelier) reported

    @iiNet whys my thang so slow cuh cmon $100 a month for this 😭

  • Books4566
    Books (@Books4566) reported

    As usual @iinet and @nbn having their monthly ‘no Internet for a day’ period. No reason provided. As a customer you pay daily for service and they never credit your daily loss. Big companies can do what they want with impunity.