iiNet Outage Report in Balwyn, Boroondara, State of Victoria
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Balwyn, State of Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Balwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (80%)
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E-mail (8%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map Near Balwyn, Boroondara, State of Victoria
The most recent iiNet outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Balwyn, State of Victoria
Latest outage, problems and issue reports in Balwyn and nearby locations:
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Duyen Ho
(@duyenho) reported
from
Melbourne, State of Victoria
@iiNet Sure. Here’s an invoice number 118495392. One of your reps also tried to call and the phone cut out. Not a good day for comms.
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Sean Donovan
(@seandonovan01) reported
from
Melbourne, State of Victoria
.@iiNet your cust service is woeful, Good Friday, a day B4 I move you tell me I need a tech to get my net set up, a week after being told just take your old modem and plug it in. Now I get a 2 week discount and a fob off. You’ll be cancelled the day after I get another supplier
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Sean Donovan
(@seandonovan01) reported
from
Melbourne, State of Victoria
@iiNet This has nothing to do with tech availability. The problem is a week ago I was told I didnt need a tech and then today I get an email saying I have a technician booking for a week and a half from now and I have no net until then
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Adam Brown
(@AdamBrownAspect) reported
from
Melbourne, State of Victoria
@iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.
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Cillian Davie
(@C_Davie97) reported
from
Melbourne, State of Victoria
@iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.
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salleeSOLACE™️
(@salleeofficial) reported
from
Melbourne, State of Victoria
@iiNet That would be better then me being on hold for over an hour so if that’s possible that would be amazing. Really appreciate the help.
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Michael Carmody
(@EmJaeCaer) reported
from
Melbourne, State of Victoria
@HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.
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Nick Ivanovski
(@nivanovski) reported
from
Melbourne, State of Victoria
@iiNet And it’s back down again...
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Duyen Ho
(@duyenho) reported
from
Melbourne, State of Victoria
@iiNet Thanks for your reply Darren. If you mean when I connect from the ZyXel box to my laptop, there is no internet connection. I tried all 4 ports but I also am piggybacking my Ethernet cable to two additional adapters to make it work so that could be a problem
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Wayne Murphy
(@waynecmurphy) reported
from
Melbourne, State of Victoria
@jedistocky @slpng_giants_oz @iiNet Glad I switched. @iiNet's service and customer service were going down the toilet, and now I see the support Sky. Puke.
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🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING
(@Japandaman71) reported
from
Melbourne, State of Victoria
@iiNet I received an sms on Friday saying that the issue would be resolved by the 06/04 and nothing after that.
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Simon Cozens
(@SiCozens) reported
from
Melbourne, State of Victoria
@iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf
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ToniRawGazer
(@ToniRawGazer) reported
from
Melbourne, State of Victoria
I'm over this bullshit again no internet. Come on iiNet fix my problem
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PolarK
(@Karina_Melbs) reported
from
Melbourne, State of Victoria
@iiNet @VikashRadia Slow to practically non existent in 3000. #iinet #nbn #cactus
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salleeSOLACE™️
(@salleeofficial) reported
from
Melbourne, State of Victoria
Hey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.
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Adam Brown
(@AdamBrownAspect) reported
from
Melbourne, State of Victoria
@iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!
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Artemis Moon
(@artemis_s_moon) reported
from
Melbourne, State of Victoria
@iiNet Everyone loves a factory reset 😭 Fairly sure i can find a paper clip and 4 hours of my life without a help desk.
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🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING
(@Japandaman71) reported
from
Melbourne, State of Victoria
@DemonicDragon Same one...no resolution. Only some SMS saying it will be checked by the 6th so that’s tomorrow. Not fixed mind you...but checked. And the best part is @iiNet don’t give 2 ***** but if it were one of their execs you just know this would have been fixed already.
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Nick Ivanovski
(@nivanovski) reported
from
Melbourne, State of Victoria
@iiNet Thanks again... though the dropouts are back again. Have turned off connection box and modem for at least 60s... checked to see if it is a signal issue by staying close to the modem. No luck.
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Jay Stevens ☠🦓
(@JayWarsAu) reported
from
Melbourne, State of Victoria
@iiNet having issues with my @NBN_Australia modem upstream lights flickering, and no internet. Brunswick West. Got hung up on when I called, and your online chat is useless.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Spencer
(@sspencer_63) reported
@GrogsGamut @iiNet Same thing happened to me. We stuck with @iinet in the end but their desperate desire to create a new account and email address every time you change plans is infuriating. We had to cancel our mobiles with them because of the paperwork they required.
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Delia Bartle
(@DeliaBartle) reported
@tbyrne74 @iiNet I've had nothing but outstanding service from the team at @Internode - been with them for years and any issue I've run into has been sorted quickly and efficiently over the phone. Moved house recently and had trouble re-connecting; a six minute phone call later and it was solved!
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Tim Byrne
(@tbyrne74) reported
Oh @iiNet, are you deliberately trying to send me mad? Due to an invoicing error that's entirely your fault, you owe me a $120 refund which is now weeks overdue. Today you "credit" me $7.88. Your systems are broken, and I'm done with you. Anyone got alternatives?
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Anthony B,
(@swearyanthony) reported
@GrogsGamut @iiNet Can recommend AussieBB, can throw you a referral code if it would help. Absolutely best customer service
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Eclipzify
(@Eclipzify) reported
@SlinGzYT @iiNet I need help with my internet 😤
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A D Morgan
(@A_D_Morgan) reported
@GrogsGamut @iiNet Yes they bricked my phone by moving it to a network that doesn’t exist where I live - we shifted to Mate, better deal for less money, people answer the phone, etc etc.
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HoJu
(@BaBaBarr) reported
@iiNet is the planned maintenance in Thornbury/Northcote Victoria happening tomorrow since there was an emergency outage today from 12-6? Or am I having two days in a row without internet to work?
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Anastasia Jones
(@GallivantGirl) reported
@iiNet I don’t have a username yet. Can you just let me know hypothetically can I take out a 6 month contract with yourselves (who we are already with) without paying the fee for a new modem etc because we already have the equipment, just need the service turned on.
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Stevo the Fully Vaccinated Twistie
(@stevo_twistie) reported
@GrogsGamut @iiNet The main problem with dumping your telco is that you usually end up with another telco.
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Ben Parnham
(@bennyparnham) reported
@iiNet I've had a case open for about 3 months now. Two technician visits (the same technician that didn't know how to fix it the first time) and two routers later... It still sucks. Try your best, my account will be under my name.