iiNet

iiNet Outage Report in Balwyn, Boroondara, State of Victoria

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Balwyn, State of Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Balwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Balwyn, Boroondara, State of Victoria 01/14/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Phone (8%)

    Phone (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Balwyn, Boroondara, State of Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Total Blackout
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Balwyn, State of Victoria

Latest outage, problems and issue reports in Balwyn and nearby locations:

  • AdamBrownAspect Adam Brown (@AdamBrownAspect) reported from Melbourne, State of Victoria

    @iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.

  • SiCozens Simon Cozens (@SiCozens) reported from Melbourne, State of Victoria

    @iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf

  • ToniRawGazer ToniRawGazer (@ToniRawGazer) reported from Melbourne, State of Victoria

    I'm over this bullshit again no internet. Come on iiNet fix my problem

  • AdamBrownAspect Adam Brown (@AdamBrownAspect) reported from Melbourne, State of Victoria

    @iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!

  • Rachelmor94 Rachel Moran (@Rachelmor94) reported from Melbourne, State of Victoria

    @iiNet second outage in as many months.... starting to wonder why I’m still with you

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.

  • CarCarLaJenkins Carmen LahiffJenkins (@CarCarLaJenkins) reported from Melbourne, State of Victoria

    @aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!

  • Karina_Melbs PolarK (@Karina_Melbs) reported from Melbourne, State of Victoria

    @iiNet @VikashRadia Slow to practically non existent in 3000. #iinet #nbn #cactus

  • C_Davie97 Cillian Davie (@C_Davie97) reported from Melbourne, State of Victoria

    @iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.

  • artemis_s_moon Artemis Moon (@artemis_s_moon) reported from Melbourne, State of Victoria

    @iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks

  • nivanovski Nick Ivanovski (@nivanovski) reported from Melbourne, State of Victoria

    @iiNet Thanks again... though the dropouts are back again. Have turned off connection box and modem for at least 60s... checked to see if it is a signal issue by staying close to the modem. No luck.

  • Japandaman71 🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, State of Victoria

    @iiNet I received an sms on Friday saying that the issue would be resolved by the 06/04 and nothing after that.

  • Chuckajoe ༨པκཇ (@Chuckajoe) reported from Melbourne, State of Victoria

    @iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030

  • artemis_s_moon Artemis Moon (@artemis_s_moon) reported from Melbourne, State of Victoria

    @iiNet Everyone loves a factory reset 😭 Fairly sure i can find a paper clip and 4 hours of my life without a help desk.

  • waynecmurphy Wayne Murphy (@waynecmurphy) reported from Melbourne, State of Victoria

    @jedistocky @slpng_giants_oz @iiNet Glad I switched. @iiNet's service and customer service were going down the toilet, and now I see the support Sky. Puke.

  • vap0urz Vap0urz (@vap0urz) reported from Melbourne, State of Victoria

    @iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!

  • Japandaman71 🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, State of Victoria

    @DemonicDragon Same one...no resolution. Only some SMS saying it will be checked by the 6th so that’s tomorrow. Not fixed mind you...but checked. And the best part is @iiNet don’t give 2 ***** but if it were one of their execs you just know this would have been fixed already.

  • salleeofficial salleeSOLACE™️ (@salleeofficial) reported from Melbourne, State of Victoria

    Hey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.

  • salleeofficial salleeSOLACE™️ (@salleeofficial) reported from Melbourne, State of Victoria

    @iiNet That would be better then me being on hold for over an hour so if that’s possible that would be amazing. Really appreciate the help.

  • JayWarsAu Jay Stevens ☠🦓 (@JayWarsAu) reported from Melbourne, State of Victoria

    @iiNet having issues with my @NBN_Australia modem upstream lights flickering, and no internet. Brunswick West. Got hung up on when I called, and your online chat is useless.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • BennSocialist Scott Taylor (@BennSocialist) reported

    @Telstra Let’s do it in public @Telstra. I’m in the building at 335 Anketell Street Greenway. You said you *could not* service me with 5G wireless - yet @iiNet could. How do you explain this?

  • hanoimasy AngB (@hanoimasy) reported

    @iiNet Hey guys. Is there any internet issue near post 5085? FTTB is not working after storm. #services #ISP #internet

  • KentJohnson Kent Johnson (@KentJohnson) reported

    Absolute service disaster @iinet trying to return wireless modem (not suitable). Over 2 weeks, 10 calls, to 'fix' email & receive 'instructions' now the courier does not show - YOU WANT ME TO KEEP TRYING! I'm the only one who has been doing the work! Disgusting.

  • Molavigne1 Molavigne (@Molavigne1) reported

    @madeitobvious @iiNet Good luck, it took them 2 weeks to sort out our issues. Buy a new modem and switch provider if you want service

  • timilawani Lawani (@timilawani) reported

    @iiNet hi there is internet outage at post code 3030 victoria . Help!!!!!!!!!!

  • Pottsy87 Shane Potts (@Pottsy87) reported

    @iiNet is there a reason why my internet keeps dropping out. And is there a reason why you never called me back

  • StewartPower1 Stewart Power (@StewartPower1) reported

    @iiNet Nobody replying to DM's either zzzz. Great service.

  • BexualFeeling Rebecca (@BexualFeeling) reported

    @JonathanGwood @iiNet I told the dude to check my history of service. 9 years... I was like if you make me switch and pay for it, I will go to a different carrier who will gladly do it for free.

  • madeitobvious Nicole A (@madeitobvious) reported

    Hey @iiNet - my modem is giving me red lights only. Have tried the usual troubleshooting and nothing is working despite no NBN or iiNet outages. On hold to tech support with a wait time of 1 hour - is something going on?

  • looseonions Nathan (@looseonions) reported

    @babyeyes__ @iiNet I will literally never want to move, I got 400mbs a second and I’ll never want to go back to nbn after this.