iiNet Outage Report in Balwyn, Boroondara, State of Victoria
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Balwyn, State of Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Balwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (63%)
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E-mail (13%)
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Wi-fi (11%)
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Total Blackout (8%)
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Phone (5%)
Live Outage Map Near Balwyn, Boroondara, State of Victoria
The most recent iiNet outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Total Blackout | |
| Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
||
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Balwyn, State of Victoria
Latest outage, problems and issue reports in Balwyn and nearby locations:
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Adam Brown
(@AdamBrownAspect) reported
from
Melbourne, State of Victoria
@iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.
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Jay Stevens ☠🦓
(@JayWarsAu) reported
from
Melbourne, State of Victoria
@iiNet having issues with my @NBN_Australia modem upstream lights flickering, and no internet. Brunswick West. Got hung up on when I called, and your online chat is useless.
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༨པκཇ
(@Chuckajoe) reported
from
Melbourne, State of Victoria
@iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030
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Beags
(@B_e_agle) reported
from
Melbourne, State of Victoria
NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up
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Wayne Murphy
(@waynecmurphy) reported
from
Melbourne, State of Victoria
@jedistocky @slpng_giants_oz @iiNet Glad I switched. @iiNet's service and customer service were going down the toilet, and now I see the support Sky. Puke.
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Carmen LahiffJenkins
(@CarCarLaJenkins) reported
from
Melbourne, State of Victoria
@aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!
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salleeSOLACE™️
(@salleeofficial) reported
from
Melbourne, State of Victoria
Hey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.
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Rachel Moran
(@Rachelmor94) reported
from
Melbourne, State of Victoria
@iiNet second outage in as many months.... starting to wonder why I’m still with you
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Michael Carmody
(@EmJaeCaer) reported
from
Melbourne, State of Victoria
@HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.
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Artemis Moon
(@artemis_s_moon) reported
from
Melbourne, State of Victoria
@iiNet Everyone loves a factory reset 😭 Fairly sure i can find a paper clip and 4 hours of my life without a help desk.
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Adam Brown
(@AdamBrownAspect) reported
from
Melbourne, State of Victoria
@iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!
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Vap0urz
(@vap0urz) reported
from
Melbourne, State of Victoria
@iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!
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Artemis Moon
(@artemis_s_moon) reported
from
Melbourne, State of Victoria
@iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.
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salleeSOLACE™️
(@salleeofficial) reported
from
Melbourne, State of Victoria
@iiNet That would be better then me being on hold for over an hour so if that’s possible that would be amazing. Really appreciate the help.
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Simon Cozens
(@SiCozens) reported
from
Melbourne, State of Victoria
@iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf
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PolarK
(@Karina_Melbs) reported
from
Melbourne, State of Victoria
@iiNet @VikashRadia Slow to practically non existent in 3000. #iinet #nbn #cactus
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Daniel James
(@MrDTJames) reported
from
Melbourne, State of Victoria
@iiNet 38 down, 34 up.
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ToniRawGazer
(@ToniRawGazer) reported
from
Melbourne, State of Victoria
I'm over this bullshit again no internet. Come on iiNet fix my problem
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Cillian Davie
(@C_Davie97) reported
from
Melbourne, State of Victoria
@iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Steve May
(@maystation4) reported
@nikolidos @iiNet Still dealing. It’s intermittent. Just damn frustrating to have a case closed when it wasn’t.
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Sharon Lang
(@SharonL43117309) reported
@iiNet wish I could get the no. 1 customer service you pride yourself on. I haven’t had the internet service for two weeks and your customer relations team made it clear they don’t care, even though there are vulnerable people who need it.
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nikoS
(@nikolidos) reported
@maystation4 @iiNet That really sucks, she called me about an hour after the NBN techs came and did absolutely nothing and said she will get back to me on the ticket so assuming im going to get the same treatment.... Its disgraceful really
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Ronnie Gacha
(@GachaRonnie) reported
@iiNet why is my internet down?
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nikoS
(@nikolidos) reported
@maystation4 @iiNet Hey mate did you end up getting your problem sorted? Have been having a similar issue myself. NBN tech even came out to my area and still dropping out
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Stix 🇦🇺
(@stix088) reported
To @iiNet your internet service is crap, we have unlimited data at home but a lot of the time **** don't load, iv always got to change to my own mobile data. Now tell me, why are we paying a monthly fee for somthing that only works half the time?
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Emil Martin Torroba
(@EmilTorroba) reported
@iiNet service is still dropping out ! Fix it!
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katie
(@M0REXG0LD3N) reported
. @iiNet my internet has gone down 63 times today why is that
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Suzanne Olsen
(@suzannelolsenau) reported
So glad i chose @Optus i'm glad to have them! Found @iiNet a bit too slow and their choice of modem to be worse.
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Jen Norton
(@jennynorton) reported
@iiNet I have been dealing with one of your o/s call centres for two weeks, this is why I asked if there was an escalation team in Australia. I have no issue with dealing with offshore teams but when there is an issue that isn’t getting solved I would like this escalated to a team here.