iiNet

iiNet Outage Report in Balwyn, Boroondara, State of Victoria

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Balwyn, State of Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Balwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Balwyn, Boroondara, State of Victoria 02/17/2026 03:30

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. E-mail (8%)

    E-mail (8%)

  4. Phone (4%)

    Phone (4%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Balwyn, Boroondara, State of Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Balwyn, State of Victoria

Latest outage, problems and issue reports in Balwyn and nearby locations:

  • Rachelmor94 Rachel Moran (@Rachelmor94) reported from Melbourne, State of Victoria

    @iiNet second outage in as many months.... starting to wonder why I’m still with you

  • bbmelb λ (@bbmelb) reported from Melbourne, State of Victoria

    @iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub

  • neil_killick Neil Killick (@neil_killick) reported from Melbourne, State of Victoria

    @byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).

  • SiCozens Simon Cozens (@SiCozens) reported from Melbourne, State of Victoria

    @iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf

  • AdamBrownAspect Adam Brown (@AdamBrownAspect) reported from Melbourne, State of Victoria

    @iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!

  • CarCarLaJenkins Carmen LahiffJenkins (@CarCarLaJenkins) reported from Melbourne, State of Victoria

    @aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!

  • MrDTJames Daniel James (@MrDTJames) reported from Melbourne, State of Victoria

    @iiNet 38 down, 34 up.

  • mojopin66 Serena.S. (@mojopin66) reported from Melbourne, State of Victoria

    @iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.

  • AdamBrownAspect Adam Brown (@AdamBrownAspect) reported from Melbourne, State of Victoria

    @iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.

  • vap0urz Vap0urz (@vap0urz) reported from Melbourne, State of Victoria

    @iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!

  • C_Davie97 Cillian Davie (@C_Davie97) reported from Melbourne, State of Victoria

    @iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.

  • steveacko stephen atkinson (@steveacko) reported from Melbourne, State of Victoria

    @iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne

  • Karina_Melbs PolarK (@Karina_Melbs) reported from Melbourne, State of Victoria

    @iiNet @VikashRadia Slow to practically non existent in 3000. #iinet #nbn #cactus

  • JayBallzup Jay Ball (@JayBallzup) reported from Melbourne, State of Victoria

    Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.

  • artemis_s_moon Artemis Moon (@artemis_s_moon) reported from Melbourne, State of Victoria

    @iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks

  • ToniRawGazer ToniRawGazer (@ToniRawGazer) reported from Melbourne, State of Victoria

    I'm over this bullshit again no internet. Come on iiNet fix my problem

  • B_e_agle Beags (@B_e_agle) reported from Melbourne, State of Victoria

    NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up

  • Chuckajoe ༨པκཇ (@Chuckajoe) reported from Melbourne, State of Victoria

    @iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.

  • artemis_s_moon Artemis Moon (@artemis_s_moon) reported from Melbourne, State of Victoria

    @iiNet Everyone loves a factory reset 😭 Fairly sure i can find a paper clip and 4 hours of my life without a help desk.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • ParksySays Parksy (@ParksySays) reported

    @iiNet have again failed to help. Online security check is insecure, so I won’t do that. Their call centre refuse to acknowledge that there’s a problem, as by the time I get though, the connection is re-established. It drops out each every day. Getting help shouldn’t be this hard

  • before293021431 before2930214322 (@before293021431) reported

    Following our recent problems with our landline, the phone number is no longer accepting incoming calls. Call diversion is on again. This time it's @iiNet voip account because we were forced to change.

  • mariasofi 💧Maria Sofi (@mariasofi) reported

    @iiNet Hi iiNet, any updates regarding the issue today with new 5G broadband SIM cards being activated on network? We plugged in to power socket our Modem, and we have "WIFI but no internet connection". Told 2 hrs ago it was being investigated. Update? #iiNet

  • before293021431 before2930214322 (@before293021431) reported

    @iiNet I would like an explanation as to why your staff are refusing to fix the outage on our business line call diversion.

  • katling73 Kate Trusler (@katling73) reported

    @iiNet I’m getting an Error 503 - Service Unavailable when trying to get to your home page. Occurs in any browser I try.

  • splucy Splucy ✪ (@splucy) reported

    Not impressed with @iiNet. I have a static IP address for my streaming (business plan). On Sat I accidentally exposed my IP address on stream. After calling & being on hold for 80 mins, I was told that there was no support available that day. I was also told that someone (1/2)

  • hanoimasy AngB (@hanoimasy) reported

    @iiNet Any updates about FTTH issues now?

  • before293021431 before2930214322 (@before293021431) reported

    @iinet I would like an explanation as to why your staff are refusing to fix the outage on our business line.

  • david84tran David T (@david84tran) reported

    @iiNet REF: 376957354, after waiting on the line for 42: minutes i was told that this ticket is closed due to an internal fault. I am with poor internet service, and unable to work from home. I had to use my own 4G which is faster than iinet's 5Gs speeds. It has been 3 days now an upd.

  • david84tran David T (@david84tran) reported

    @iiNet Appears that everything was not fine. I received an SMS that there was an outage. I have been without internet for 3 days and had to tether internet using my mobile hotspot.