iiNet outages and service status in Bomaderry, New South Wales

Problems in the last 24 hours in Bomaderry, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Bomaderry, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  shane myles (@shanemyles23) reported 8 seconds ago

  I find it funny that @Optus keep doing ads promoting good coverage an service when it's the worst in Australia hahahaha. When @iiNet come in 8 yrs am has give better internet . We all no know yes means ' yes for **** reception '

• 
  freddstid (@freddstid) reported 15 seconds ago

  @iiNet I'm having issues atm with connection to the Internet. Can someone help? I sent a message in dms to

• 
  Viscount TJ (@spanner77) reported 3 minutes ago

  @iiNet Twice this week I have called your call centre and opted for a call back which has not been forthcoming. I’m trying to fix an ongoing billing issue which you are at fault. I emailed but that was useless, was like they didn’t read the email. What’s going on? Very annoyed

• 
  nbn® Australia (@NBN_Australia) reported 5 minutes ago

  @Books4566 @iiNet If an unplanned outage is listed, our teams will be working hard to fix it as quickly as possible and will keep your service provider updated. If no outage is shown but your service is still down, please contact your provider so they can investigate further. Thanks, Stanley 2/2

• 
  GH0ST (@REC0NZ) reported 13 minutes ago

  @iiNet having an issue this past week, noticing currently experiencing high pings to all COD servers??? Or this a @TPG_Telecom @ATVIAssist problem?

• 
  Greg Bell (@gReb3l) reported 14 minutes ago

  Hi @iiNet , I have spent literally hours on the phone trying to get your sales and provisioning team to live up to what was promised when I signed up to 5G as a temporary solution. I have repeatedly explained the fact that my lack of address eligibility for cable appears to be due to my odd address number. A fact that could confirmed by a technically competent member of your provisioning team looking at my address using Google maps. Your front line and next level staff have been convinced enough to raise it with the provisioning team multiple times. Indeed, on Friday I was promised around noon that a member of the provisioning team would call me back. “Hopefully by the end of the day”. I don’t consider the “computer says no” style text sent to me at almost exactly 5pm fulfilling the commitment made earlier in the day. As I have explained repeatedly, my landlady lives 3 houses up the street on the same side and has cable that she is very happy with. She wants exactly the same at this address. All I want is for @iinet to honour its multiple commitments to have site visits or direct contact with the provisioning team to get an explanation why. I am pretty much assuming that your provisioning team’s KPIs don’t mention customer service or satisfaction. For reference, the following “task ID’s”(?) will give your provisioning team and customer satisfaction teams all the background they need to prepare prior to contacting me by phone to get some calm, clear yet confronting feedback. 491593626 489731569 There are more but those are the most recent. You have my mobile number and I look forward to you fulfilling the commitment made on Friday to have a senior staff member call me.

• 
  Sarah Brewer (@BrewerVASocial) reported 16 minutes ago

  @iiNet our nbn stopped working last night but there are no outages at all, how can we fix. Wallan VIC?

• 
  Rod L (@lavo96) reported 17 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  Sela Star (@SelaStarr) reported 17 minutes ago

  @iiNet Does anybody answer the bloody phones down there? On hold for 40 mins as NO internet! Bloody useless

• 
  Books (@Books4566) reported 21 minutes ago

  As usual @iinet and @nbn having their monthly ‘no Internet for a day’ period. No reason provided. As a customer you pay daily for service and they never credit your daily loss. Big companies can do what they want with impunity.