iiNet outages and service status in Booloumba, Queensland

Problems in the last 24 hours in Booloumba, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Booloumba, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jimmy jbt (@jimmyjbt) reported 9 minutes ago

  @iiNet worst customer experience of my life - 3.5 years a customer- take my money every month - try to talk to someone - 3 phone calls - can't help me because my DOB is wrong in yr system- resend ID verified- 12 hours later still not updated and can't help me - told to call back

• 
  James Ladd (@jamesladd) reported 11 minutes ago

  @iinet is there an internet outage in Victoria (nbn)?

• 
  Luke Plunkett (@LukePlunkett) reported 14 minutes ago

  @iiNet seems to be an outage in north canberra after the storm...

• 
  Lathaniel Sydney (@LathanielS5437) reported 16 minutes ago

  <ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service

• 
  Llama (@AustralienLlama) reported 17 minutes ago

  Ever since @internode got sold to @iiNet the service has gone to absolute ****. Customer service is **** and slow. And I can tell they dont care. Been an Internode customer for over 10 years, think it's time to leave. @superloopau , what's your customer service like?

• 
  lune (@llunesy) reported 20 minutes ago

  @iiNet hey, I believe someone has used my email to create an account with yall last month, and I've been getting emails meant for that person. I tried calling the international number for help, but the number doesn't work and I don't know what else to do.

• 
  Phillip Ray (@Ereon74) reported 22 minutes ago

  @iiNet Hey Team, are there any issues for your NBN services in NSW, more specifically the greater Maitland area? Service has been uncharacteristically patchy this afternoon. Semi regular DNS lookup errors and dropouts. They last for anywhere from 2-10 minutes and then come good.

• 
  Paul Duthie (@pduthie_au) reported 22 minutes ago

  @iiNet is there an outage in the Ballarat area? 3350 Have an IP but no traffic flowing after a router restart and an nbn box restart

• 
  Miriam Cosic (@miriamcosic) reported 23 minutes ago

  And, @iinet and #TheMessengerCo, I know how to reset passwords in settings and my post-grad in tech isn't helping here. I need actual tech support, tho you're both hopeless in that dept. I haven't had email on one device or another since Aug 11. Now on both, so zero email.

• 
  Ray ⭐️⭐️⭐️ 🐀bag. (@ScallywagRay) reported 27 minutes ago

  @dmann_deb @iiNet Ours in GWest is down also, Deb, has been since around 4pm..