iiNet Outage in Capalaba, Brisbane, State of Queensland

@iiNet hey guys. Any issues with VOIP phones in Brisbane? My phone line has stopped working this morning, no dial tone. Considering I work from home this is a huge issue

@iiNet down in brisbane, anyone having difficulties contecting to the internet?

Want to waste time - ring #iinet for service.

@iiNet No worries. I called that number numerous times yesterday without resolution or a call back. Same with the live chat.

@iiNet Thanks Waheeb, I can’t do that as the only Ethernet connection I have is over the Xbox. This issues has been happening since I was connected over a month and very rarely (if ever) have got the speed I pay for.

Me: yeah hi I need to configure some settings on my internet settings @iiNet support rep: yeah cool. While this is processing allow me to tell you all about my #COVIDー19 conspiracy theory and how it’s man made population control. Me: 😐

@iiNet Yup already spoken to them and there response tbh is not acceptable at this stage. For your interest here is the invoice that caused this problem. 695673371 you might find this a rather interesting case. This is just the start of the exposure of the illegal billing practices.

@iiNet Its too late its all ready with the TIO. Your support team failed to provide adequate support and at times ignored my requests and constantly spoke over me. I guess happens when you cut costs and move support overseas that have no idea about Australian consumer law. Damage done.

I think the solution was to change the WAN port from 1 to 4, despite the cable from the iinet modem being plugged into port 1.

@timothy_89 @lukeacl @iiNet Lifx uses direct wifi only, the Hue bulbs use a mesh network

@_bohemiaheart @slpng_giants_oz @iiNet @flightcentreAU @myer @JetstarAirways @ladbrokescomau I'll have a ritual burning of my myercard. Never used it much anyway.

@iiNet Hi there having issues with retailers and service providers not being able to email me, they are getting a message "not a trusted sender" or similar. Strange as my inbox fills with spam, which gets through no problem??

You know what? @NBN_Australia SUCKS big time. Even after “fixing” godknowswhat last week, it still buffering watching tv on a Mon nite. Wtf 🤬! @iiNet

Why has my internet gone down, yet again, just as I was about to watch 7.30 Report? @iiNet @🙄

@iiNet I was going to make a philanthropic donation of $3M AUD to help boost internet access in Sydney (specifically Ryde) Australia but now after experiencing these constant NBN outages I will be making this donation to another ISP. Great job guys you really dropped the ball.

@orlyjamie @iiNet @NBN_Australia It went like this: TPG buys iinet > "We wont change our service" > iinet service immediately goes to poo. NBN has always been munted.

Bit over the bad service @iinet 🙄 Long term customer thinking of changing.

@NBN_Australia Yeah, I know. As you can see from the notices, it is our provider sending the outage notices. There is obviously nothing @iiNet can do to fix this issue - this is entirely with you, so please stop trying to shift the focus.

@iiNet Will be cancellling my service as the only time I get a response in a reasonable timeframe is via Twitter....which is useless...

@iiNet internet keeps dropping out every 5-10 mins in New Farm. Any chances of sorting your **** out?

How good is @iiNet at business support... rang up Sunday last week and as usual closed....promised a callback.... received today 5 days later.... if you want any type of service use anyone but @iinet