iiNet Outage Report in Capalaba, Brisbane, State of Queensland
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Capalaba, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Capalaba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (63%)
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E-mail (14%)
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Phone (8%)
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Total Blackout (7%)
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Wi-fi (7%)
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TV (1%)
Live Outage Map Near Capalaba, Brisbane, State of Queensland
The most recent iiNet outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
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| Brisbane |
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| Brisbane |
Total Blackout | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Capalaba, State of Queensland
Latest outage, problems and issue reports in Capalaba and nearby locations:
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MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@iiNet Its too late its all ready with the TIO. Your support team failed to provide adequate support and at times ignored my requests and constantly spoke over me. I guess happens when you cut costs and move support overseas that have no idea about Australian consumer law. Damage done.
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@_bohemiaheart @slpng_giants_oz @iiNet @flightcentreAU @myer @JetstarAirways @ladbrokescomau I'll have a ritual burning of my myercard. Never used it much anyway.
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MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@iiNet Yup already spoken to them and there response tbh is not acceptable at this stage. For your interest here is the invoice that caused this problem. 695673371 you might find this a rather interesting case. This is just the start of the exposure of the illegal billing practices.
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Tom
(@tja0830) reported
from
Brisbane, State of Queensland
@iiNet No worries. I called that number numerous times yesterday without resolution or a call back. Same with the live chat.
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Flangela
(@Flansq) reported
from
Point Talburpin, State of Queensland
I think the solution was to change the WAN port from 1 to 4, despite the cable from the iinet modem being plugged into port 1.
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BlakeGreen118
(@blake_andersson) reported
from
Brisbane, State of Queensland
@timothy_89 @lukeacl @iiNet Lifx uses direct wifi only, the Hue bulbs use a mesh network
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Tom
(@tja0830) reported
from
Brisbane, State of Queensland
@iiNet Thanks Waheeb, I can’t do that as the only Ethernet connection I have is over the Xbox. This issues has been happening since I was connected over a month and very rarely (if ever) have got the speed I pay for.
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William Smith-Stubbs 🐨
(@WilliamCStubbs) reported
from
Brisbane, State of Queensland
Me: yeah hi I need to configure some settings on my internet settings @iiNet support rep: yeah cool. While this is processing allow me to tell you all about my #COVIDー19 conspiracy theory and how it’s man made population control. Me: 😐
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Riff Jet
(@TheRiffJet) reported
Three times I call @iinet (Re returning a call that i missed from a Senior). Twice your staff argue and refuse to even escalate the call. third time was the charm. Calls 1 and 2 are your typical customer service nowadays. But like you care iinet. Recommend #iinet zero. CS Zero
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Nasrul Ekram
(@EkramNasrul) reported
@TubbsJTattsyrup @iiNet Wth….. this is awful.
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Riff Jet
(@TheRiffJet) reported
@libravaga @iiNet I suspect, Bad Management, Bad Staff.
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Tubbs Tattsyrup
(@TubbsJTattsyrup) reported
@iiNet Ahuh. I’ll send you the details, but given that you’ve screwed us over repeatedly for over a week, I’m sure you’ll keep doing the same thing. 😒 So trust that I’ll keep reporting every day on here how you’ve failed until you actually provide the service we paid for.
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Tubbs Tattsyrup
(@TubbsJTattsyrup) reported
@iiNet So guess who’s getting a complaint sent to the ACCC about them? Also, since our contract doesn’t get start until you activate the damn SIM cards & your customer service is so ****, I’m thinking we might take our money to a more reliable provider.
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Bumper 🔜 PAX AUS
(@BumperFPSS) reported
yo @iiNet why is my net down and why are your support just hanging up on me? im just trying to get some help
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Ian Hopkinson
(@hopkinson) reported
@MurrayDG @iiNet iiNet is the best there is. I’ve tried them all. I think you’ve just had some bad luck in that specific situation - @kaostoclarity has a contact there
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Nasrul Ekram
(@EkramNasrul) reported
@TubbsJTattsyrup @iiNet I hate it when service providers don’t provide like they’re supposed to!!
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Katrina
(@libravaga) reported
@TheRiffJet @iiNet Spot on. It's hard to get good help but their internal incompetence should never cost you. They all get paid. Good work, bad work, no work and ugly work (getting paid for attendance is laughable due to covid, management's holiday). All you've received is **** service and a bill!
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Kit McMahon
(@kitmcmahon) reported
Hey @iiNet can you advise if there is an outage in the Essendon Moonee Ponds area?