iiNet Outage in Capalaba, Brisbane, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

iiNet problems in the last 24 hours in Capalaba, State of Queensland

The following chart shows the number of reports that we have received about iiNet over the past 24 hours from users in Capalaba and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

iiNet Outage Chart in Capalaba, Brisbane, State of Queensland 08/10/2022 23:10

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 65.88% Internet
  • Wi-fi 12.35% Wi-fi
  • Total Blackout 9.61% Total Blackout
  • E-mail 7.65% E-mail
  • Phone 2.94% Phone
  • TV 1.57% TV

iiNet Outage Map Near Capalaba, Brisbane, State of Queensland

The most recent outage reports and issues originated from Brisbane, Kelvin Grove and Windsor.

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iiNet in Capalaba, State of Queensland Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iiNet Issues Reports Near Capalaba, State of Queensland

Latest outage, problems and issue reports in Capalaba and nearby locations:
  • Rmunz79 Robbie Munro (@Rmunz79) reported from Brisbane, State of Queensland

    @iiNet hey guys. Any issues with VOIP phones in Brisbane? My phone line has stopped working this morning, no dial tone. Considering I work from home this is a huge issue

  • DreadedScurrvy Ross S. (@DreadedScurrvy) reported from Brisbane, State of Queensland

    @iiNet down in brisbane, anyone having difficulties contecting to the internet?

  • dhaulagiri6 dhaulagiri (@dhaulagiri6) reported from Brisbane, State of Queensland

    Want to waste time - ring #iinet for service.

  • tja0830 Tom (@tja0830) reported from Brisbane, State of Queensland

    @iiNet No worries. I called that number numerous times yesterday without resolution or a call back. Same with the live chat.

  • tja0830 Tom (@tja0830) reported from Brisbane, State of Queensland

    @iiNet Thanks Waheeb, I can’t do that as the only Ethernet connection I have is over the Xbox. This issues has been happening since I was connected over a month and very rarely (if ever) have got the speed I pay for.

  • WilliamCStubbs William Smith-Stubbs 🐨 (@WilliamCStubbs) reported from Brisbane, State of Queensland

    Me: yeah hi I need to configure some settings on my internet settings @iiNet support rep: yeah cool. While this is processing allow me to tell you all about my #COVIDー19 conspiracy theory and how it’s man made population control. Me: 😐

  • dansheps_ MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland

    @iiNet Yup already spoken to them and there response tbh is not acceptable at this stage. For your interest here is the invoice that caused this problem. 695673371 you might find this a rather interesting case. This is just the start of the exposure of the illegal billing practices.

  • dansheps_ MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland

    @iiNet Its too late its all ready with the TIO. Your support team failed to provide adequate support and at times ignored my requests and constantly spoke over me. I guess happens when you cut costs and move support overseas that have no idea about Australian consumer law. Damage done.

  • Flansq Flangela (@Flansq) reported from Point Talburpin, State of Queensland

    I think the solution was to change the WAN port from 1 to 4, despite the cable from the iinet modem being plugged into port 1.

  • blake_andersson BlakeGreen118 (@blake_andersson) reported from Brisbane, State of Queensland

    @timothy_89 @lukeacl @iiNet Lifx uses direct wifi only, the Hue bulbs use a mesh network

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    @_bohemiaheart @slpng_giants_oz @iiNet @flightcentreAU @myer @JetstarAirways @ladbrokescomau I'll have a ritual burning of my myercard. Never used it much anyway.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:
  • jerann70 Jeremy (@jerann70) reported

    @iiNet Hah! We just had a >36hr broadband failure, with no proactive comms to let customers know what was going on. Fault took >24hrs to id & 12 to fix. 1000s of customers in Highton, Belmont and Grovedale. Website was no use. No response to social media queries either. Don’t recommend.

  • tenancy_toolbox Tenancy Toolbox (@tenancy_toolbox) reported

    @iiNet any chance BizSupport will respond to any of our support emails in the near future? You used to be quite helpful at customer service.

  • Darklighter159 Dillon Cotter (@Darklighter159) reported

    @iiNet have been without mobile from last night. Is there a known outage being investigated?

  • pr_BOND Paul Bond (@pr_BOND) reported

    @iiNet your website says there is no issue with service for our postcode 3216, yet when we call your helpline there's an automated message saying there is a problem, it's been offline for over 24 hours now, any update?

  • PazingtonIII Andrew Parry (@PazingtonIII) reported

    @iiNet so, outage won’t be fixed until 4am, can you explain why it’s taken 2 days so far? And what other Options we have?

  • sass1ca Jessica (@sass1ca) reported

    @iiNet I'm in Geelong. I know there's a fault. Things happen. I just don't understand how you've had an assessment completed and know what's needed to fix it but still no ETR. Is this 3-5 hours or 3-5 days?

  • IPantsafire indigo_lollypop_pantsafire (@IPantsafire) reported

    @andy_mossman19 @iiNet @HumeJayk What is going on?? In 2022 when so many people are WFH, this is unacceptable and then for any compensation you want us to talk to someone! This should be auto adjusted for anyone in the area affected.. communicating would help!

  • Rhi8375 Rhi Sceney (@Rhi8375) reported

    @iiNet please provide an update on mobile data issues? Cannot use phone at all without hotspotting from someone else’s device. Both internet and mobile data down! What’s going on please?

  • sass1ca Jessica (@sass1ca) reported

    @jonosc11 @iiNet @four_outta_ten Agree. Surely someone has got there and though "gee this'll take 12 hours to fix" or whatever. I can't believe they have NO idea.

  • Rhi8375 Rhi Sceney (@Rhi8375) reported

    @iiNet Mobile data is still not working? It’s been over 12 hours. Where can I check mobile outages please?