iiNet

iiNet Outage Report in Cockatoo Creek, Cardinia, State of Victoria

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Cockatoo Creek, State of Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cockatoo Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Cockatoo Creek, Cardinia, State of Victoria 04/19/2024 23:45

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. E-mail (14%)

    E-mail (14%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Wi-fi (6%)

    Wi-fi (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cockatoo Creek, Cardinia, State of Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi

Community Discussion

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iiNet Issues Reports Near Cockatoo Creek, State of Victoria

Latest outage, problems and issue reports in Cockatoo Creek and nearby locations:

  • Antdk1 Anthony Kung (@Antdk1) reported from Melbourne, State of Victoria

    The @iinet ads would have to be the most annoying I have ever endured. I would never join purely because of the guy off these ads! #annoying

  • steveacko stephen atkinson (@steveacko) reported from Melbourne, State of Victoria

    @iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne

  • JayBallzup Jay Ball (@JayBallzup) reported from Melbourne, State of Victoria

    @iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)

  • B_e_agle Beags (@B_e_agle) reported from Melbourne, State of Victoria

    NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up

  • CarCarLaJenkins Carmen LahiffJenkins (@CarCarLaJenkins) reported from Melbourne, State of Victoria

    @aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!

  • inFeZa inFeZa: Classic (@inFeZa) reported from Melbourne, State of Victoria

    @TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back

  • mojopin66 Serena.S. (@mojopin66) reported from Melbourne, State of Victoria

    @iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.

  • sytrader David M Goll -Dà Wěi #IlikeAnthonyAlbanese (@sytrader) reported from Melbourne, State of Victoria

    @iiNet I got no response from any website or iPad app that uses internet including bank apps both here at my home and later when I was at the coffee shop where my iPad connects to their wifi! Seems to be working ok now! But I still resent having to pay 30%+ extra for a crap service!

  • daamon_parker Daamon Parker (@daamon_parker) reported from Melbourne, State of Victoria

    @mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.

  • neil_killick Neil Killick (@neil_killick) reported from Melbourne, State of Victoria

    @byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).

  • PacIsLiving Tiffany Carroll (@PacIsLiving) reported from Melbourne, State of Victoria

    @iiNet They weren’t able to help unfortunately. Really bad at over promising and under delivering.

  • JayBallzup Jay Ball (@JayBallzup) reported from Melbourne, State of Victoria

    Wow @iiNet There was a time when I’d tell people it’s worth paying a bit more for iiNet because the support service was great. Just called for some help and the wait time is over an hour. Guess this is what happens when @TPG_Telecom is running the show.

  • Chuckajoe ༨པκཇ (@Chuckajoe) reported from Melbourne, State of Victoria

    @iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030

  • MrDTJames Daniel James (@MrDTJames) reported from Melbourne, State of Victoria

    @iiNet 38 down, 34 up.

  • bbmelb λ (@bbmelb) reported from Melbourne, State of Victoria

    @iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub

  • JayBallzup Jay Ball (@JayBallzup) reported from Melbourne, State of Victoria

    Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.

  • Tonestar01 Tonestar (@Tonestar01) reported from Melbourne, State of Victoria

    How difficult is it to do anything with @iiNet wait time is +30 minutes and when they offer to call you back you are put on hold again!! Really rubbish service

  • golfon5 golfon5 (@golfon5) reported from Melbourne, State of Victoria

    @iiNet I cancelled my account 17/4 after 8 years due to poor service after poor service.. there were 11 days left in the cycle and they gave me refund of $1.97.. they have now charged to the end of May $59.95.. wtf #idiots #poorservice #disgrace #internet #isp @ombudsman

  • neil_killick Neil Killick (@neil_killick) reported from Melbourne, State of Victoria

    @StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.

  • JayBallzup Jay Ball (@JayBallzup) reported from Melbourne, State of Victoria

    @iiNet I’m paying for 50 down on HFC. Have had 45-49 consistently for 6 months. Now my speed has dropped to average of 25 down.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • butsandcats Buts (@butsandcats) reported

    @bigbadgus_ @iiNet I would not recommend Belong. It's the worst customer service I've ever experienced.

  • jimmyraynes James Raynes (@jimmyraynes) reported

    @iiNet NBN issues in Ballarat at the moment? can’t get a connection all of the sudden.

  • IndyCrannie Stu Crannie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@IndyCrannie) reported

    @iiNet Hi iiNet any chance I’ll be getting a replacement modem this year ? Thanks for sending me out a faulty second hand one but that’s really not much help. Wish your customer service folk were as efficient as your billing team #hopeless

  • pceebee23 ceebee23 (@pceebee23) reported

    @jimmyraynes @iiNet DNS Issues again????

  • AOtheoneandonly Captain Andwad (@AOtheoneandonly) reported

    @iiNet @mhunt75 Nbn down 3337?

  • jonseymour Jon Seymour (@jonseymour) reported

    Great @iinet. I wait for an hour for a callback. I speak to an operator. When I check the confirmation SMS I get no response from the operator. Pushed back Q. This was followed by an automated hang-up. Now waiting another 1 hour for another callback. Useless.

  • mhunt75 Matthew hunt (@mhunt75) reported

    @iiNet @MrWigglyAU There is something going on in the Ballarat area, internet speeds are extremely slow still.

  • JimothyGweedz Richard Kangard (@JimothyGweedz) reported

    @iiNet Awww yeah we’ll just run some more tests and call you back (then never do)

  • _darrensmith Darren Smith (@_darrensmith) reported

    Hands down @iinet is the worst ISP in Australia.

  • RodthisRod Rodsey (@RodthisRod) reported

    @MrWigglyAU @iiNet @iiNet NBN also down 3340, not widespread apparently?