iiNet outages and service status in Cockatoo Creek, Victoria

Problems in the last 24 hours in Cockatoo Creek, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cockatoo Creek, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diane Dromgold (@DianeDromgold) reported 2 minutes ago

  It's impossible to get any help from @iinet They are cancelling hosting but no reply to messages, no one ever picks up even when we wait on the phone for hours. Come on! There has to be some way to get help. Has anyone called the Ombudsman?

• 
  Al Garlando (@iamalbyg) reported 2 minutes ago

  @iiNet TIO complaint 2025-11-04360 logged regarding you fraudulently debiting my account and then threatening to disconnect my service for non-payment.

• 
  Lathaniel Sydney (@LathanielS5437) reported 3 minutes ago

  <ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service

• 
  Michelle Sullivan @mis@aus.social (@misullivan) reported 4 minutes ago

  @aimyaimless @BazzaCC I do.. and 2FA is a good thing if done right. There is no opt out, and only works with SMS for @iiNet which is a problem for me.. last month I had a SIM card issue.. couldn’t pay my bill or report the internet outage on the NBN for 3 days because of it. My bank is not the same,

• 
  kalowi (@DrStuartHawkins) reported 5 minutes ago

  moved to New Zealand and @iiNet won't let me close my broadband account without verfifying identity with an Australian ID which I don't have because I am not Australian. 2 weeks of doom loop. Worst internet provider ever.

• 
  Graham Lauren (@cloudcitizen) reported 7 minutes ago

  @DodoAustralia’s desperate texts and emails nag it’s time to activate your SIM, when it hasn’t ******* sent them. It has now missed the boat. The wash-up: its service is no better than the idiots @iinet I want to replace. @DodoAustralia is now dead forever to me.

• 
  Books (@Books4566) reported 9 minutes ago

  @iiNet after 16 hours said ‘internet will be up by latest 6pm’. Well it’s now 7:18pm and still no internet. Though I’ve paid my monthly subscription on 13th March. As @iiNet have monthly access without ‘outage’ to my account. Should I tell @iiNet that my bank account has an outage?

• 
  Graham Lauren (@cloudcitizen) reported 9 minutes ago

  @DodoAustralia’s emails nag it’s time to activate your SIM, when it hasn’t ******* sent them. Worse, I am told its mobile people don’t work on a weekend. So far, its service is no better than the idiots @iinet I want to replace. @DodoAustralia is now dead forever to me.

• 
  fergo (@fergoau) reported 14 minutes ago

  @iiNet Because you were so rude to me I have contacted the Telecommunications Industry Ombudsman I will never go with iiNet again. You ruined my life!

• 
  Bruin Hutchings (@BruinHutchings) reported 16 minutes ago

  Hey @iiNet any issues for Armidale 2350? It appears there may be an issue in 2340 but NBNCo says we should be all good.