iiNet Outage Report in Cockatoo Creek, Cardinia, State of Victoria
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Cockatoo Creek, State of Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cockatoo Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (80%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map Near Cockatoo Creek, Cardinia, State of Victoria
The most recent iiNet outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Cockatoo Creek, State of Victoria
Latest outage, problems and issue reports in Cockatoo Creek and nearby locations:
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inFeZa: Classic
(@inFeZa) reported
from
Melbourne, State of Victoria
@TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back
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Tonestar
(@Tonestar01) reported
from
Melbourne, State of Victoria
How difficult is it to do anything with @iiNet wait time is +30 minutes and when they offer to call you back you are put on hold again!! Really rubbish service
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.
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λ
(@bbmelb) reported
from
Melbourne, State of Victoria
@iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
@iiNet I’m paying for 50 down on HFC. Have had 45-49 consistently for 6 months. Now my speed has dropped to average of 25 down.
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
@iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)
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Beags
(@B_e_agle) reported
from
Melbourne, State of Victoria
NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up
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Serena.S.
(@mojopin66) reported
from
Melbourne, State of Victoria
@iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.
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Neil Killick
(@neil_killick) reported
from
Melbourne, State of Victoria
@StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.
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Artemis Moon
(@artemis_s_moon) reported
from
Melbourne, State of Victoria
@iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks
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David M Goll -Dà Wěi #IlikeAnthonyAlbanese
(@sytrader) reported
from
Melbourne, State of Victoria
@iiNet I got no response from any website or iPad app that uses internet including bank apps both here at my home and later when I was at the coffee shop where my iPad connects to their wifi! Seems to be working ok now! But I still resent having to pay 30%+ extra for a crap service!
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stephen atkinson
(@steveacko) reported
from
Melbourne, State of Victoria
@iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne
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Carmen LahiffJenkins
(@CarCarLaJenkins) reported
from
Melbourne, State of Victoria
@aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!
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Daniel James
(@MrDTJames) reported
from
Melbourne, State of Victoria
@iiNet 38 down, 34 up.
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Daamon Parker
(@daamon_parker) reported
from
Melbourne, State of Victoria
@mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.
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Neil Killick
(@neil_killick) reported
from
Melbourne, State of Victoria
@byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).
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༨པκཇ
(@Chuckajoe) reported
from
Melbourne, State of Victoria
@iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030
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Rachel Moran
(@Rachelmor94) reported
from
Melbourne, State of Victoria
@iiNet second outage in as many months.... starting to wonder why I’m still with you
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Vap0urz
(@vap0urz) reported
from
Melbourne, State of Victoria
@iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!
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golfon5
(@golfon5) reported
from
Melbourne, State of Victoria
@iiNet I cancelled my account 17/4 after 8 years due to poor service after poor service.. there were 11 days left in the cycle and they gave me refund of $1.97.. they have now charged to the end of May $59.95.. wtf #idiots #poorservice #disgrace #internet #isp @ombudsman
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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John Drake
(@TheRealNumber6) reported
@PetraAu @iiNet You've hit a limit with them and their response is to lock you out so you can't do anything about it --a lockout that won't even let you pull down what's there? Insane.
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Petra Campbell
(@PetraAu) reported
@TheRealNumber6 @iiNet 20 years worth. Told them repeatedly today not to touch. I’ll do it. But cant access.Thing is, no notice. It came on heels of something that happened to their storage ability last year found out today. Clamping down but did not implement with an information campaign. Had no idea.
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Petra Campbell
(@PetraAu) reported
@JustJimWillDo @iiNet Well i’m now white hot with rage but am looking at their comms to see when they gave me any warning that they woukd interrupt my business. None.
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Kristy Himbrechts
(@mooshka79) reported
@iiNet this is getting beyond a joke your call centre can’t transfer me to customer relations they kept me on the phone for 70 mins
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Steve May
(@maystation4) reported
@iiNet You know my name. Check the files. Mine’s the big one with stuff up after stuff up even though I’ve been a loyal customer. And please stop saying keen to look into it. I’m keen to get my service after a second week with zero net and no refund or compensation.
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lilian
(@lilimareea) reported
@PetraAu @iiNet Travelling from nsw to Qld & back couldn’t get over how poor the internet was, more dropouts then connections, I’ve never started my phone so many times before, never experienced it this bad ;( I’m with Telstra
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Petra Campbell
(@PetraAu) reported
@colugal @iiNet web based email is so 80’s 😒. Its too slow. Dreadful presentation, long to categorise and especially to search
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Jim Campbell
(@JustJimWillDo) reported
@PetraAu @iiNet Yes, I've been watching your tweets. The whole thing is entirely stupid, but they appear to have you over a barrel. You can change providers (either of internet or just of email), but unless you keep paying iiNet, you're gonna lose any emails that people send to that address.
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Steve May
(@maystation4) reported
@iiNet You should already know what is happening. Heading into day 6 not internet and a daughter doing her HSC trying to hotspot from a phone. Amazing service iiNet. Wonder if I’ll get that phone call tomorrow. @Telstra
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Zaphod Beeblebrox
(@Zaphod_BBX) reported
from
Port Macquarie, State of New South Wales
@PetraAu @iiNet Using Google Drive to send and receive mail won't stop your problem because it still resides on IInet servers. The 1MB limit is ridiculously tiny. Suggest you bite the bullet and move to a Gmail or Hotmail address. Then you aren't tied into you internet provider for email.