iiNet Outage Report in Elsternwick, Glen Eira, State of Victoria
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Elsternwick, State of Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Elsternwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (69%)
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Wi-fi (11%)
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Phone (8%)
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E-mail (6%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Elsternwick, Glen Eira, State of Victoria
The most recent iiNet outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Elsternwick, State of Victoria
Latest outage, problems and issue reports in Elsternwick and nearby locations:
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
Wow @iiNet There was a time when I’d tell people it’s worth paying a bit more for iiNet because the support service was great. Just called for some help and the wait time is over an hour. Guess this is what happens when @TPG_Telecom is running the show.
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
@iiNet I’m paying for 50 down on HFC. Have had 45-49 consistently for 6 months. Now my speed has dropped to average of 25 down.
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stephen atkinson
(@steveacko) reported
from
Melbourne, State of Victoria
@iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne
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༨པκཇ
(@Chuckajoe) reported
from
Melbourne, State of Victoria
@iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030
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Rachel Moran
(@Rachelmor94) reported
from
Melbourne, State of Victoria
@iiNet second outage in as many months.... starting to wonder why I’m still with you
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golfon5
(@golfon5) reported
from
Melbourne, State of Victoria
@iiNet I cancelled my account 17/4 after 8 years due to poor service after poor service.. there were 11 days left in the cycle and they gave me refund of $1.97.. they have now charged to the end of May $59.95.. wtf #idiots #poorservice #disgrace #internet #isp @ombudsman
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David M Goll -Dà Wěi #IlikeAnthonyAlbanese
(@sytrader) reported
from
Melbourne, State of Victoria
@iiNet I got no response from any website or iPad app that uses internet including bank apps both here at my home and later when I was at the coffee shop where my iPad connects to their wifi! Seems to be working ok now! But I still resent having to pay 30%+ extra for a crap service!
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Tiffany Carroll
(@PacIsLiving) reported
from
Melbourne, State of Victoria
@iiNet They weren’t able to help unfortunately. Really bad at over promising and under delivering.
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Neil Killick
(@neil_killick) reported
from
Melbourne, State of Victoria
@byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
@iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.
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λ
(@bbmelb) reported
from
Melbourne, State of Victoria
@iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub
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Daniel James
(@MrDTJames) reported
from
Melbourne, State of Victoria
@iiNet 38 down, 34 up.
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Beags
(@B_e_agle) reported
from
Melbourne, State of Victoria
NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up
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Carmen LahiffJenkins
(@CarCarLaJenkins) reported
from
Melbourne, State of Victoria
@aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!
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Neil Killick
(@neil_killick) reported
from
Melbourne, State of Victoria
@StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.
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Daamon Parker
(@daamon_parker) reported
from
Melbourne, State of Victoria
@mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.
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Tonestar
(@Tonestar01) reported
from
Melbourne, State of Victoria
How difficult is it to do anything with @iiNet wait time is +30 minutes and when they offer to call you back you are put on hold again!! Really rubbish service
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Serena.S.
(@mojopin66) reported
from
Melbourne, State of Victoria
@iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.
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inFeZa: Classic
(@inFeZa) reported
from
Melbourne, State of Victoria
@TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Save Public Schools From Private School Greed
(@savepubschools) reported
@fimail70 @iiNet Lovely tech from iiNet is calling back 2mo AM to discuss further. I'm a bit worried because there seems to be a knowledge gap between iiNet techs and what's required to resolve issues on the TransACT infrastructure. Keen to DM/help each other out? 2/2
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🆉🅴🅽🅸🆃🅷 🆂🅴🅼
(@Zenith_SEM) reported
another broken appointment, another broken promise ... thanks again @iiNet ... the promised call to reschedule (after your techie didn't show) did not happen ... going from bad to worse it seems ?
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Danny O'Brien
(@The_Dugongs) reported
@iiNet @NBN_Australia service is out in Annerley (4103). NBN website says no issues but there was a few hour lag on that information two days ago when similar circumstance occurred.
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flashmanthecat
(@flashmanthecat) reported
@iiNet If my account is paid by direct debit (and I have not missed a payment in twelve or more years) I really do not know why you morons have to send me a text message every time you issue an invoice. What is the point????
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IAmChrisConte
(@IAmChrisConte) reported
@iiNet nah... I doubt its a bug... I assume its just how your system is set up to work. I just think it's **** that you don't show your customers up to date data when you clearly have access to it.
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Aj
(@situasiansays) reported
@iiNet NBN not working in 3031?
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eithne
(@eithne52) reported
@iiNet Oh and btw, when asked for a new modem with 4G back up default if NBN line drops out, we were told 'No' ! Apparently only available to new customers. Apparently not available to us, (20year customers) whose internet connection inexplicably down. A ready solution n/a.
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Save Public Schools From Private School Greed
(@savepubschools) reported
@fimail70 @iiNet Did you end up getting a resolution? Tech sppt now claims my VDSL2 modem can't authenticate because it's 'too old' (sleepy, maybe?). I know for a FACT that's not correct - it's BRAND NEW, supplied by iiNet (last time they incorrectly blamed the modem) + meets VDSL2 standards.
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Lomandra
(@Lomandra) reported
@iiNet I rang iinet to switch providers last night but keep emails. 1 hour 25 mins, spoke to 4 people. Supposed to end on 15/3. Internet now out. No email access. Help!!
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Angela Hennel
(@AltoAduro) reported
@iinet is there an outage this morning 3095?