iiNet outages and service status in Huskisson, New South Wales

Problems in the last 24 hours in Huskisson, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Huskisson, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A Bloody Nice Chap (@Abloodynicechap) reported 10 minutes ago

  @Telstra There is no help there! And this doesn't answer why I pay for 4g backup when the speed is 2mbps? I will just cancel the account and move over to @iinet instead.

• 
  Jeff Healy (@monkeylogicwa) reported 10 minutes ago

  Really @iiNet - 51 minutes on hold and then cut off. Have been a business customer for 12 years and I need to speak to someone about migrating my email account that you are cancelling...

• 
  Nick Carr (@NicksaCarr) reported 10 minutes ago

  How’s this… @iiNet has cut my phone off (unable to make calls, send messages, use internet.) I use my wife’s phone to call them and ask what has happened… they tell me the ‘support team doesn’t work on the weekend’ so I’m phone-less till Monday @ 9am. In 2023. Madness.

• 
  GillianA 🌺 (@_IndianPacific) reported 12 minutes ago

  @iiNet hey there, I had an issue texting international. Thought I needed to top up per the iiNet mobile plan. So I topped up. Turns out I did not need to do that because I had sufficient money to text an international number. Please may the top up go towards my plan. Thank you

• 
  @DouglasColquitt (@douglascolquitt) reported 13 minutes ago

  @iiNet it is very frustrating your staff say when they call my phone it goes straight to voicemail but no one else has this problem. It is on your end. No one from iinet has EVER been able to call me.

• 
  Zane Elzein (@Zanelzfd3) reported 13 minutes ago

  @iiNet can't access my iiNet toolbox to work on moving my hosted exchange emails over, been on hold for over an hour so far and have been facing this issue since yesterday.

• 
  Rod L (@lavo96) reported 14 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  💧Maria Sofi (@mariasofi) reported 25 minutes ago

  @iiNet Hey iiNet, 5G is down "connected without internet". Care to give the customers some information? (and it's not just me). Also, what is hosted email? I've just seen that you're ending "hosted email". How do I know if I'll be affected?

• 
  David T (@david84tran) reported 26 minutes ago

  @iiNet hi is there an outage in the area of VICTORIA 3019 for 5G broadband services? Ive been on hold for 1 hour. I need internet connection to work from home. I have already turn off the modem for 10 secs and turn it back on. Still no connection. There are 4 lights bars on modem

• 
  Llama (@AustralienLlama) reported 26 minutes ago

  Ever since @internode got sold to @iiNet the service has gone to absolute ****. Customer service is **** and slow. And I can tell they dont care. Been an Internode customer for over 10 years, think it's time to leave. @superloopau , what's your customer service like?