iiNet Outage Report in Newport, Pittwater, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Newport, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (83%)
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Total Blackout (7%)
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Wi-fi (5%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Newport, Pittwater, State of New South Wales
The most recent iiNet outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Newport, State of New South Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Simon Pallister
(@simonpallister) reported
from
Sydney, State of New South Wales
@iiNet no internet in Turramurra again, over an hour for technical support, no outage showing on @NBN_Australia
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David Jenkins
(@DavJenks) reported
from
Sydney, State of New South Wales
@iiNet I've done all those. It is a problem with the modem connection itself, with the downstream light solid but upstream light flashing.
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Dom Remond
(@dremond) reported
from
Sydney, State of New South Wales
Hey @iiNet what's going on with @NBN_Australia service, making WFH impossible!!
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Justin Brash
(@just_brash) reported
from
Sydney, State of New South Wales
@iiNet Likewise I have removed your SIM card from my phone so no point keeping that active either. Please send a final statement/invoice to reflect this situation. If you can organise that you may prevent an ombudsman complaint. I doubt very much you could convince me to use iiNet again
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Kelly Van Nelson
(@kellyvannelson) reported
from
Sydney, State of New South Wales
@iiNet Why are @iinet blocking Weebly website IP? Causing massive issues and can’t get hold of anyone to help.
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Hugo - Visconde de Mundo
(@hugobrown) reported
from
Sydney, State of New South Wales
Looks though end has come for ADSL2 internet at home, well was good ride @iiNet 15yrs Its been great can't fault them its been 95% good experience Sadly with @NBN_Australia areas like 2223 lots old apartments strata /owners won't pay connect building /retrofit sucks for renters
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Tamerlaine Beasley
(@BIntercultural) reported
from
Sydney, State of New South Wales
@iiNet My capacity to run my business and host a session for @DeptDefence this afternoon is depending on your faults team specialist calling me. 8 April this problem started and it is still not resolved despite almost daily contact. Not happy.
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Dom Remond
(@dremond) reported
from
Sydney, State of New South Wales
@iiNet I was on hold for 2 hours yesterday, then was told they would ring me back and they never did. Unable to engage with university and work, this is ridiculous at this time...need help please.
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Justin Brash
(@just_brash) reported
from
Sydney, State of New South Wales
@iinet did it again. You canceled my service without warning twice in one month. I warned you I was going to join one of your competitors and this is my first tweet using @Optus. iiNet good bye, it’s been fun.
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Kylie Parker (LotusAccts)
(@KylieParkerCA) reported
from
Sydney, State of New South Wales
Had a freak out internet was down @iiNet best service thanks for getting me back up and running fast. Really good customer service - even waited for me to find the power extensions because the power points stopped working 😬
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matt
(@theURBAN_monkey) reported
from
Sydney, State of New South Wales
@iiNet What invoice or reference number?? I have entered my address on NBN status page and it confirms outage. Im asking YOU my “provider” how much longer. I’m in Elizabeth Bay 2011
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Hugo - Visconde de Mundo
(@hugobrown) reported
from
Sydney, State of New South Wales
@iiNet Good Morning No Internet at 2223 is there outage?
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Urban Reverie
(@urban_reverie) reported
from
Sydney, State of New South Wales
I’m in self-isolation, my HFC NBN is down *yet again*, and wait times for iiNet technical support are over an hour. Everything is awesome.
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Gareth Williams
(@G_bus23) reported
from
Sydney, State of New South Wales
@iiNet NBN not working in petersham?? internet speed is ZERO MB....
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Ryan Penning™ @😌
(@Avo_Spread) reported
from
Sydney, State of New South Wales
@iiNet it seems like there might be an undetected outage in the Caringbah area. Just got through a power cycle of our router and reset it. Still no internet connection despite a perfectly fine wifi signal.
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Tamerlaine Beasley
(@BIntercultural) reported
from
Sydney, State of New South Wales
@iinet My capacity to continue my business (and host a session with @DeptDefence today) depends on your faults team specialist calling me back on my internet problem which has now been constant and unresolved since 8 April. Not impressed.
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Gareth Williams
(@G_bus23) reported
from
Sydney, State of New South Wales
@NBN_Australia apparently your network is out in petersham according to @iiNet .....
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roden vuong
(@rodenv) reported
from
Sydney, State of New South Wales
@iiNet incredibly disappointed and frustrated with your customer service. I have called since Monday to try and resolve a problem to no success.
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Adam Goldstien
(@AdamGoldstien) reported
from
Sydney, State of New South Wales
@iowenjones @iiNet Wow. That shit
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David Jenkins
(@DavJenks) reported
from
Sydney, State of New South Wales
@iiNet The interaction with iinet staff was fine, no complaints at all. NBN technician comes out Monday morning. That will play havoc with online schooling and me working from home. Hopefully this recurring problem will be fixed on nbn tech visit #3.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Martin
(@Bennythepagan) reported
@iiNet hey guys. Problem with nbn at 3351 postcode. Website listed nothing, but there’s no access. Tried all the usual gateway resets etc. can you please look into this thanks!
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Nancye Burkevics
(@Kevintrev) reported
@iiNet since Friday speed has slowed to snail pace. Timed out before I could download speed test. Help!
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💧Sally Corbett
(@thatsjazz2) reported
@IanWoolf @iiNet Sorry, just saw the other tweet. With upload so slow, it's bad for any business needing to upload important and large files.
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Dave The Happy Singer
(@HappySinger) reported
@laurenmartyn @Aussie_BB @iiNet To be fair to ii, if it's a technical fault with the line, they might not be able to do much other than escalate it to the NBN. But: Aussie's signup and service so far have been stellar if you do decide to move.
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Emil Martin Torroba
(@EmilTorroba) reported
@iiNet Just fix it
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Mark Dodd
(@MarkBrooksDodd) reported
@nicktrav @iiNet @TPG_Telecom Yeah, I assume emails are possible to restore but their IT support didn't know how to do it. This is honestly the problem of mergers and aggressive cost controlling - it produced scenarios where no-one at the customer-facing level can actually solve non-routine problems.
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Dave The Happy Singer
(@HappySinger) reported
Today I switched to @aussie_bb after 11 years with @iinet, because ii doesn't work well with Google Wifi. What a stellar experience. Easy UX, all set up within a couple of hours. Had to make a call to stop them blocking my ports but they handled it really well.
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Nina Luda
(@ninalo) reported
@iiNet I just do not understand how the system in works if I am always experiencing an outage but none else is? ( In my street)
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David Smith
(@dsmith24perth) reported
@iiNet Just a point. Years ago I had a problem which related to drop outs and was told iinet had to persuade Telstra to sort it out. Now it’s the same with NBN. This system seems to be broken and the customer loses out every time.
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J.
(@mynameisjanah) reported
i just got told "because you have an HFC connection, we do regular maintenance, and that is why you suffered service issues" "but i have a quote that says there were no service issues at the time of my complaint" @iiNet