iiNet

iiNet Outage Report in Newport, Pittwater, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Newport, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Newport, Pittwater, State of New South Wales 09/13/2024 15:40

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Total Blackout (17%)

    Total Blackout (17%)

  3. Wi-fi (15%)

    Wi-fi (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (2%)

    Phone (2%)

Live Outage Map Near Newport, Pittwater, State of New South Wales

The most recent iiNet outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Total Blackout
AustraliaSydney Wi-fi
AustraliaSydney Internet

Community Discussion

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iiNet Issues Reports Near Newport, State of New South Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • _iEndo Karen Endicott (@_iEndo) reported from Sydney, State of New South Wales

    @iiNet I am now on the phone again waiting 10 mins to speak to a manager And now on hold again while they look into this really just fix the phone and stop charging me for a service I have not had since the 8/2 seriously just fix the phone

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    iiNet support wasn’t interested in the fact they had iiNet NBN 50 and suddenly they had Vodafone NBN 100 running at their house. Just say it’s impossible.

  • ozisobe Dar Ren Robe (@ozisobe) reported from Sydney, State of New South Wales

    @iinet have zero customer service... it takes a minimum one hour to get anyone to pick up the phone. It’s infuriating

  • pfbt Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales

    @iiNet at this time of night normally between 6 and 11 Mb. Tonight it’s dropping out or operating in the 0.2 - 2 range most of the time. Never had this problem with ADSL2+. Your help site shows a local error @TurnbullMalcolm should be in gaol for inflicting this crap o. the country

  • c_j_schweitzer Christian Schweitzer (@c_j_schweitzer) reported from Sydney, State of New South Wales

    @iiNet Customer Ref 1184783189

  • simon300376 Simon Harper (@simon300376) reported from Sydney, State of New South Wales

    @iiNet internet nbn currently down. Please, in middle of GOT! Can’t believe it. Please advise ASAP.

  • pfbt Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales

    @iiNet dropouts. Speeds down to around 1-2 Mb/s. Lots of dropouts. Have restarted modem to check it’s not the modem

  • _iEndo Karen Endicott (@_iEndo) reported from Sydney, State of New South Wales

    @iiNet still waiting for that excellent customer service 10 phone calls 5 email tried to speak to supervisor refused and hung up ready to change providers after 20 yrs chasing up issue since 8/2

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    Also before they moved out their home internet had suddenly moved to Vodafone NBN but their iiNet account still showed usage up until the people at the new house turned off the modem. Sounds like a churn was done but iiNet support claims that is impossible

  • mitchaustin10 Mitchell Austin (@mitchaustin10) reported from Sydney, State of New South Wales

    @Deligracy @iiNet They are shocking! Had them at my last place and literally worst provider 😂

  • pfbt Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales

    @iiNet It’s working now. Clearly you Network Status post saying there was minor incident which “may” affect service was correct. It was the network.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @NewtonMark @shaneoneill @Aussie_BB @Telstra I fired up an Aussie BB service at my parents new house just last week in 20 mins, after iiNet failed spectacularly at transferring their service from their old address. Did a Vodafone one on the weekend too and was online in an hour.

  • ozisobe Dar Ren Robe (@ozisobe) reported from Sydney, State of New South Wales

    @iiNet I want to make a formal complaint about how long it takes to get service on your phones

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    @iiNet Got a call back from someone "representing the customer care team at iiNet" then asked me to id myself. Sorry, I value my privacy and can't give this out WHEN YOU CALLED ME! I can't call you back, the queues are long for everything

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    27 hours into an @NBN_Australia / @iiNet outage, still no word on when it will be fixed. Complete lack of info from both parties

  • mulgar Michael Green (@mulgar) reported from Sydney, State of New South Wales

    @FancySocksMan @iiNet It’s possibly a calculated risk to minimise password reset enquires, but it’s just poor practice.

  • c_j_schweitzer Christian Schweitzer (@c_j_schweitzer) reported from Sydney, State of New South Wales

    Hey @iiNet as a new customer to your #NBN service, I think it's not unreasonable for you to have solved the broken connection that I'm experiencing, now into its 3rd day.

  • MoeMKiss Moe Kiss (@MoeMKiss) reported from Sydney, State of New South Wales

    I can only guess what has happened to @iiNet once great company which stopped giving a shit about their customers. It's been nothing but pain since we relocated with them. From taking time off work for appts that never happen to a miriade of calls which are never returned

  • donovandy Andy Donovan (@donovandy) reported from Sydney, State of New South Wales

    Is there any bigger shit show than the crappy @NBN_Australia brought to us by wrecker @TurnbullMalcolm. No internet again tonight, my weekly experience on HFC hybrid crap rolled out by our useless former PM under orders from another earlier former idiot and useless PM. @iiNet

  • mcreal15 .michelle bamborough💧 (@mcreal15) reported from Sydney, State of New South Wales

    @iiNet shame on you advertising in that rag of a paper demonising Bill Shortens mother You are off my list of possible alternatives to support

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • browndogstales Jake Brown (@browndogstales) reported

    @miriamcosic @iiNet Uses Telstra network. Has been reliable for me in Melbourne. They have some cookie cutter plans (like most telcos). Completely BYO phone. As someone who goes between really low use & moderate, the lower plan has suited.

  • miriamcosic Miriam Cosic (@miriamcosic) reported

    @browndogstales @iiNet No, it'd have been all over the business/tech pages if it were. But iinet was bought by TPG, no? It's a shocker for a journalist. Got to NY on a 2-day job before finding out it doesn't do overseas. And have had wifi down, 5 days at a time, three times in the last year ... 🙄

  • Malokaiii_ Malokaiii (@Malokaiii_) reported

    @iiNet @NBN_Australia this is becoming a joke. NBN outage for three days and absolutely no update! Where someone in the building next to me on the same ISP has connection. Just fix the issue! You even had the nerve to send me a bill while it's out! Wtf?

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    @TubbsJTattsyrup @Mezanong @iiNet Speak to the ombudsman again, if you haven’t already. Appalling service.

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    @Mezanong @TubbsJTattsyrup @iiNet They give the run around, blame you, tell you it’s the 30 knot wind coming in off Bass Straight. Iinet customers are stupid according to iinet.

  • TubbsJTattsyrup Tubbs Tattsyrup (@TubbsJTattsyrup) reported

    @iiNet This is the worst service provider ever! Forget delivering the basic service you’ve paid for, they’ll cost you more money & do unauthorised porting on your number! They’ll also continually ignore your requests for help & then chide you for getting frustrated.

  • Mezanong MezANonG (@Mezanong) reported

    @TheRiffJet @TubbsJTattsyrup @iiNet 16 year customer here, having similar issues with the swap from their optus plan to their vodafone plan. none of their instructions are valid

  • EyemanPatg Eye2Eye (@EyemanPatg) reported

    @TheRiffJet @iiNet Yep got BS message from iiNet and then got an email about some order I never placed and then when i ring the number on the email - they can't explain anything. Has iiNet become Australia's worst telecommunications Co?? #iinet @iiNet

  • ajcpominoz 𝓐𝓷𝓭𝔂 (@ajcpominoz) reported

    @iiNet does your home internet 5G plan support port forwarding?

  • browndogstales Jake Brown (@browndogstales) reported

    @miriamcosic @iiNet Sounds more like an iiNet issue than Optus. I haven't heard anything about Optus closing. iiNet was bought by dodo (I think) some time back & has gone downhill since. We moved to Belong (budget Telstra subsidiary) & it's worked well. Very easy to port across.