iiNet outages and service status in Newport, New South Wales

Problems in the last 24 hours in Newport, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Newport, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lathaniel Sydney (@LathanielS5437) reported 2 minutes ago

  <ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service

• 
  kalowi (@DrStuartHawkins) reported 3 minutes ago

  moved to New Zealand and @iiNet won't let me close my broadband account without verfifying identity with an Australian ID which I don't have because I am not Australian. 2 weeks of doom loop. Worst internet provider ever.

• 
  Julia Lawrinson (@julialawrinson) reported 6 minutes ago

  @iiNet Any chance of getting a resolution to the issues you've caused this century?! Still no callback.

• 
  🥷🏽 Zack 🥷🏽 (@ZackP1ngu) reported 9 minutes ago

  Hey @iiNet service is normally 90mbs+ but am hitting 1.5 atm. Is there issues in the Malvern area…

• 
  AEB AEB1@bsky.social (@AEBayley) reported 10 minutes ago

  @iiNet what the hell is wrong with you. 6 email messages [1 after other)+ 3 text about same payment is HARRASSMENT, especially after same last month and issue rectified with details AND spoke to your offshore account mgt Stop already and lift your appalling customer service

• 
  ❣️☯️ 🇦🇺Caz 🇦🇺☯️❣️ (@ImCaz) reported 10 minutes ago

  @iiNet It’s overdue, yes I don’t deny, but to be suspended over it AND without warning! This has never happened in the past - IF I’ve ever missed a payment.

• 
  Sid - NT Seniors Advocate (@tenancy_toolbox) reported 15 minutes ago

  3/3 Cancelling the account Wanted to contact @iinet biz support, kept being pushed to @tpg, TPG then said we can't help you, you need to speak with iinet biz support. You used to have premium customer service!

• 
  AEB (@AEBayley) reported 15 minutes ago

  Bloody hell @iiNet still down...48hrs and counting 🤬

• 
  Patrick Sedgley (@sedgley_patrick) reported 16 minutes ago

  @iinet when are you going to restore my home internet connection? I've had many conversations with your support line but they never seem to do anything.

• 
  CombatCat (@CryptoICTkat) reported 16 minutes ago

  @gReb3l @iiNet Mate, just get Starlink. I had issues with iiNet VDSL due to infrastructure issues outside my control, was only getting 2 - 5 Mbps when promised 70 Mbps. They refused to fix the issue and didn't want to reduce/refund bills even though weren't honouring their promise.