iiNet

iiNet Outage Report in Newport, Pittwater, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Newport, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Newport, Pittwater, State of New South Wales 09/13/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Phone (5%)

    Phone (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newport, Pittwater, State of New South Wales

The most recent iiNet outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Newport, State of New South Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • re_mcelroy Rebecca McElroy (@re_mcelroy) reported from Sydney, State of New South Wales

    @iiNet That's 10+ days without internet and many hours spent on the phone with your (admittedly very nice) support teams. I've been compensated once already, though it was rather paltry - and at this point I'm honestly questioning my decision to use iinet 😭

  • ozisobe Dar Ren Robe (@ozisobe) reported from Sydney, State of New South Wales

    @iiNet I want to make a formal complaint about how long it takes to get service on your phones

  • MoeMKiss Moe Kiss (@MoeMKiss) reported from Sydney, State of New South Wales

    I can only guess what has happened to @iiNet once great company which stopped giving a shit about their customers. It's been nothing but pain since we relocated with them. From taking time off work for appts that never happen to a miriade of calls which are never returned

  • pfbt Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales

    @iiNet dropouts. Speeds down to around 1-2 Mb/s. Lots of dropouts. Have restarted modem to check it’s not the modem

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @NewtonMark @shaneoneill @Aussie_BB @Telstra I fired up an Aussie BB service at my parents new house just last week in 20 mins, after iiNet failed spectacularly at transferring their service from their old address. Did a Vodafone one on the weekend too and was online in an hour.

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    27 hours into an @NBN_Australia / @iiNet outage, still no word on when it will be fixed. Complete lack of info from both parties

  • mulgar Michael Green (@mulgar) reported from Sydney, State of New South Wales

    @FancySocksMan @iiNet It’s possibly a calculated risk to minimise password reset enquires, but it’s just poor practice.

  • c_j_schweitzer Christian Schweitzer (@c_j_schweitzer) reported from Sydney, State of New South Wales

    @iiNet Customer Ref 1184783189

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    @iiNet Got a call back from someone "representing the customer care team at iiNet" then asked me to id myself. Sorry, I value my privacy and can't give this out WHEN YOU CALLED ME! I can't call you back, the queues are long for everything

  • donovandy Andy Donovan (@donovandy) reported from Sydney, State of New South Wales

    Is there any bigger shit show than the crappy @NBN_Australia brought to us by wrecker @TurnbullMalcolm. No internet again tonight, my weekly experience on HFC hybrid crap rolled out by our useless former PM under orders from another earlier former idiot and useless PM. @iiNet

  • dropbear2_0 😷 The Drop Bear (@dropbear2_0) reported from Sydney, State of New South Wales

    Oh bugger, I am an @iiNet customer but I’ll be calling around for a change of provider. : (

  • pfbt Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales

    @iiNet at this time of night normally between 6 and 11 Mb. Tonight it’s dropping out or operating in the 0.2 - 2 range most of the time. Never had this problem with ADSL2+. Your help site shows a local error @TurnbullMalcolm should be in gaol for inflicting this crap o. the country

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    Also before they moved out their home internet had suddenly moved to Vodafone NBN but their iiNet account still showed usage up until the people at the new house turned off the modem. Sounds like a churn was done but iiNet support claims that is impossible

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    iiNet support wasn’t interested in the fact they had iiNet NBN 50 and suddenly they had Vodafone NBN 100 running at their house. Just say it’s impossible.

  • c_j_schweitzer Christian Schweitzer (@c_j_schweitzer) reported from Sydney, State of New South Wales

    Hey @iiNet as a new customer to your #NBN service, I think it's not unreasonable for you to have solved the broken connection that I'm experiencing, now into its 3rd day.

  • pfbt Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales

    @iiNet It’s working now. Clearly you Network Status post saying there was minor incident which “may” affect service was correct. It was the network.

  • mitchaustin10 Mitchell Austin (@mitchaustin10) reported from Sydney, State of New South Wales

    @Deligracy @iiNet They are shocking! Had them at my last place and literally worst provider 😂

  • simon300376 Simon Harper (@simon300376) reported from Sydney, State of New South Wales

    @iiNet internet nbn currently down. Please, in middle of GOT! Can’t believe it. Please advise ASAP.

  • mcreal15 .michelle bamborough💧 (@mcreal15) reported from Sydney, State of New South Wales

    @iiNet shame on you advertising in that rag of a paper demonising Bill Shortens mother You are off my list of possible alternatives to support

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    A colleague is having WFH issues. Got a speed test done. It’s ASDL 14/0.8. Got them to call their ISP (iiNet) to upgrade to HFC NBN which is ready for service. iiNet told them it would not increase their internet speeds 🤦🏻

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • nagorzoth Some Pulp (@nagorzoth) reported

    @iiNet are you guys aware of issues still affecting NT? You guys supposedly fixed the issue today and are reporting all clear on service status page but I'm still getting speeds of ~0.5mbps constantly.

  • ozisobe 🌈Daz Robertson (@ozisobe) reported

    ADVICE TO ANYONE LOOKING AT INTERNET PROVIDERS IN AUSTRALIA - AVOID IINET LIKE THE PLAGUE... THE WORST "CUSTOMER SERVICE" YOU'LL EVER EXPERIENCE @iiNet

  • malgordon Blue Suede Horseshoes (@malgordon) reported

    switching from @iiNet to @Aussie_BB after 16+ years as their customer service has gone to crud #goodriddance

  • Maglunasash1 Maglunasash (@Maglunasash1) reported

    @iiNet @HawthornFC Worst internet speeds ever. $100 month for 4-20 mbs.

  • toobahlou toobahlou (@toobahlou) reported

    @Toyota_Aus @iiNet $591 is refunds in a week of poor customer service between your two companies. Do better. I’d rather pay you and be in a good mood that have to prove your garbage on your own products and services.

  • freddstid whisaldolf (@freddstid) reported

    @iiNet I was on a phone call with a tech support guy last night between 10 and 10:30pm. He organized for a technician to come to my house on Monday around 1pm. Just had a lady call me today then made an appointment on Thursday when it was organised for Monday last night

  • ClaraChongMCF Clara Chong (@ClaraChongMCF) reported

    @iiNet @TheRealGoobly Yes - in Darlo too and both Wi-Fi services down

  • eyes_ust Eyes.ust (@eyes_ust) reported

    @iiNet @AnnaWhateley We’ll iiNet let me just advertise for you - Connect Dumber! My business nbn / internet goes down this afternoon 5 days after flood recovery. Issue? The issue is iiNet talked me into a VOIP. 2 calls to support today took 1hr15m. I then receive email stating 100% mob calls used.

  • jasonscheltus jason scheltus (@jasonscheltus) reported

    @iiNet second time my tech support call has been randomly disconnected today! 2 hours plus on the phone trying to rectify a sales team bungle, very disappointing

  • Mvfcarsenal Carlo Guevarra (@Mvfcarsenal) reported

    @iiNet the new ax5400 modem u sent me just crapped itself today. The internet light doesn't work . Luckily the old modem I have that u provided me still works. I need a replacement for the ax5400