iiNet outages and service status in Newport, New South Wales

Problems in the last 24 hours in Newport, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Newport, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David T (@david84tran) reported 6 minutes ago

  @iiNet hi is there an outage in the area of VICTORIA 3019 for 5G broadband services? Ive been on hold for 1 hour. I need internet connection to work from home. I have already turn off the modem for 10 secs and turn it back on. Still no connection. There are 4 lights bars on modem

• 
  GillianA 🌺 (@_IndianPacific) reported 6 minutes ago

  Pretty much comms across Australia are failing right now. Txt international from Australian networks and let me know how you get on and which carrier you use. Per @iiNet Mobile support "all Australia" mobile services affected. Not sure if that is accurate. Txt msg error 28

• 
  PaulTee (@padubyatee) reported 9 minutes ago

  @iiNet investigating a cyber incident involving unauthorised access to iiNet’s internal order management system by an unknown third party

• 
  GillianA 🌺 (@_IndianPacific) reported 9 minutes ago

  @iiNet hey there, I had an issue texting international. Thought I needed to top up per the iiNet mobile plan. So I topped up. Turns out I did not need to do that because I had sufficient money to text an international number. Please may the top up go towards my plan. Thank you

• 
  Paul Paino (@PainoPaul) reported 12 minutes ago

  @iiNet it’s impossible to get through to your tech support team. Been trying all week. As you will not be hosting email services from the end of April how is one meant to change providers??

• 
  And yet ... (@heresisted) reported 13 minutes ago

  Seriously @iiNet I sent you an email in which I clearly stated I did not have time to talk to you on the phone and yet instead of replying by email you tried to call me AND when I didn't answer YOU KEPT CALLING interrupting my work. Seriously what is your problem?

• 
  Stefan Tapp (@StefanVXR8) reported 13 minutes ago

  @NBN_Australia @iiNet Why is my internet connection like something from a 3rd world country? The connection is up and down like a prostitutes knickers! I live in Empire Bay, NSW, not feckin Outback Australia!!

• 
  Al Garlando (@iamalbyg) reported 15 minutes ago

  @iiNet TIO complaint 2025-11-04360 logged regarding you fraudulently debiting my account and then threatening to disconnect my service for non-payment.

• 
  StyleyedGenXSDisdnxXHedz (@Surfnet_Stuff) reported 18 minutes ago

  @iiNet @VodafoneAU Help raised hand @Telstra_news aswell as poor performance etc.

• 
  Bye Bi & GLTQIA Smoko (@annieljensen) reported 21 minutes ago

  Do you know what grinds my gears? When you spend all day doing the work required to get to the bottom of a problem that should not be yours but the company decides it will be, & the 4th rep you’ve spoken to today says “I’m glad we’ve been able to resolve the issue”. .@iiNet 😡