iiNet Outage Report in Newport, Pittwater, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Newport, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
-
Internet (76%)
-
E-mail (8%)
-
Wi-fi (8%)
-
Phone (6%)
-
Total Blackout (2%)
Live Outage Map Near Newport, Pittwater, State of New South Wales
The most recent iiNet outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Newport, State of New South Wales
Latest outage, problems and issue reports in Newport and nearby locations:
-
David Jenkins
(@DavJenks) reported
from
Sydney, State of New South Wales
@iiNet But the alternative is holding on to a mobile phone connection which in my case kept dropping out due to poor phone reception. Typing out a message was the best I could manage. I couldnt even get the iinet website to load to try an online chat message.
-
🦠 Evan
(@fictillius) reported
from
Sydney, State of New South Wales
A colleague is having WFH issues. Got a speed test done. It’s ASDL 14/0.8. Got them to call their ISP (iiNet) to upgrade to HFC NBN which is ready for service. iiNet told them it would not increase their internet speeds 🤦🏻
-
😷 The Drop Bear
(@dropbear2_0) reported
from
Sydney, State of New South Wales
Oh bugger, I am an @iiNet customer but I’ll be calling around for a change of provider. : (
-
Moe Kiss
(@MoeMKiss) reported
from
Sydney, State of New South Wales
I can only guess what has happened to @iiNet once great company which stopped giving a shit about their customers. It's been nothing but pain since we relocated with them. From taking time off work for appts that never happen to a miriade of calls which are never returned
-
Simon Pallister
(@simonpallister) reported
from
Sydney, State of New South Wales
@iiNet Got a call back from someone "representing the customer care team at iiNet" then asked me to id myself. Sorry, I value my privacy and can't give this out WHEN YOU CALLED ME! I can't call you back, the queues are long for everything
-
Marquis d'Killara
(@pfbt) reported
from
Sydney, State of New South Wales
@iiNet dropouts. Speeds down to around 1-2 Mb/s. Lots of dropouts. Have restarted modem to check it’s not the modem
-
Marquis d'Killara
(@pfbt) reported
from
Sydney, State of New South Wales
@iiNet It’s working now. Clearly you Network Status post saying there was minor incident which “may” affect service was correct. It was the network.
-
Urban Reverie
(@urban_reverie) reported
from
Sydney, State of New South Wales
I’m in self-isolation, my HFC NBN is down *yet again*, and wait times for iiNet technical support are over an hour. Everything is awesome.
-
Christian Schweitzer
(@c_j_schweitzer) reported
from
Sydney, State of New South Wales
Hey @iiNet as a new customer to your #NBN service, I think it's not unreasonable for you to have solved the broken connection that I'm experiencing, now into its 3rd day.
-
Andy Donovan
(@donovandy) reported
from
Sydney, State of New South Wales
Is there any bigger shit show than the crappy @NBN_Australia brought to us by wrecker @TurnbullMalcolm. No internet again tonight, my weekly experience on HFC hybrid crap rolled out by our useless former PM under orders from another earlier former idiot and useless PM. @iiNet
-
Rebecca McElroy
(@re_mcelroy) reported
from
Sydney, State of New South Wales
@iiNet That's 10+ days without internet and many hours spent on the phone with your (admittedly very nice) support teams. I've been compensated once already, though it was rather paltry - and at this point I'm honestly questioning my decision to use iinet 😭
-
Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@NewtonMark @shaneoneill @Aussie_BB @Telstra I fired up an Aussie BB service at my parents new house just last week in 20 mins, after iiNet failed spectacularly at transferring their service from their old address. Did a Vodafone one on the weekend too and was online in an hour.
-
Simon Pallister
(@simonpallister) reported
from
Sydney, State of New South Wales
27 hours into an @NBN_Australia / @iiNet outage, still no word on when it will be fixed. Complete lack of info from both parties
-
Marquis d'Killara
(@pfbt) reported
from
Sydney, State of New South Wales
@iiNet at this time of night normally between 6 and 11 Mb. Tonight it’s dropping out or operating in the 0.2 - 2 range most of the time. Never had this problem with ADSL2+. Your help site shows a local error @TurnbullMalcolm should be in gaol for inflicting this crap o. the country
-
David Jenkins
(@DavJenks) reported
from
Sydney, State of New South Wales
@iiNet I've done all those. It is a problem with the modem connection itself, with the downstream light solid but upstream light flashing.
-
Christian Schweitzer
(@c_j_schweitzer) reported
from
Sydney, State of New South Wales
@iiNet Customer Ref 1184783189
-
David Jenkins
(@DavJenks) reported
from
Sydney, State of New South Wales
@iiNet The interaction with iinet staff was fine, no complaints at all. NBN technician comes out Monday morning. That will play havoc with online schooling and me working from home. Hopefully this recurring problem will be fixed on nbn tech visit #3.
-
Evan
(@fictillius) reported
from
Sydney, State of New South Wales
Also before they moved out their home internet had suddenly moved to Vodafone NBN but their iiNet account still showed usage up until the people at the new house turned off the modem. Sounds like a churn was done but iiNet support claims that is impossible
-
Evan
(@fictillius) reported
from
Sydney, State of New South Wales
iiNet support wasn’t interested in the fact they had iiNet NBN 50 and suddenly they had Vodafone NBN 100 running at their house. Just say it’s impossible.
-
Simon Pallister
(@simonpallister) reported
from
Sydney, State of New South Wales
@iiNet no internet in Turramurra again, over an hour for technical support, no outage showing on @NBN_Australia
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
-
The Happy Wombat
(@EmsAmusement) reported
@iiNet LOL so we find out AFTER the net has gone down. Good job
-
Josh Bird
(@Arael_15A) reported
@iiNet in the last week my internet has cut out over and over again last night it cut out 3 times in an hour what is the problem
-
Rhys Cabot
(@KingPirateNinja) reported
@iiNet Back at it with constantly dropping out internet at the modem router, just problem after problem here.. Any solutions for this
-
acce
(@xXACCEXx) reported
@iiNet trying to give my bullshit like 'yea, it's slow coz the total download speed is split across all your connected devices' Like nah bro. Wifi off, only one pc connected
-
Lisa Todesco
(@todescli) reported
@iiNet Yes. I then select 2 for technical support. Next I select 1 for broadband. Then a lady says being transferred. Then I get disconnected. I ended up getting my husband to call on his mobile and he got through.
-
Comrade Weez
(@weezmgk) reported
@iinet We are having problems with frequent intermittent internet disconnections. Service is FTTC. Seems to reconnect on its own but I have cycled power on the router to see if that stops the problem. When connection is lost, the 'INTERNET' LED on the router/modem goes off.
-
David Goodhand
(@DgDjgood) reported
@tex_lea19 @iiNet Bwahahahaha i got rid of iiNet over 2 years ago now cause of your horrendous service and customer service ,
-
David Briggs
(@grumpyeconomist) reported
@iiNet our network is down at Brighton Vic. I have looked on line and advice suggests no issue with network. Can you confirm?
-
Sara Davies
(@welshbird77) reported
@iiNet you still have my money! I don’t want a credit I want the money back that you said you wouldn’t take for a service that you can’t provide and I haven’t had for over a month! worst customer service I have EVER encountered ! I want my money back
-
acce
(@xXACCEXx) reported
@iiNet be like, 'Ok I'll escalate this new ticket to our senior support team.' Bruh why? This is literally the same issue i raised 2 weeks ago, i was calling to give you an update on the situation. 'but it's different' We started from the ticket on my account... It the same