iiNet Outage Report in Queanbeyan, State of New South Wales

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

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Problems in the last 24 hours in Queanbeyan, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Queanbeyan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

1. 

   Internet (88%)

2. 

   Total Blackout (5%)

3. 

   Phone (5%)

4. 

   Wi-fi (2%)

Community Discussion

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iiNet Issues Reports Near Queanbeyan, State of New South Wales

Latest outage, problems and issue reports in Queanbeyan and nearby locations:

• Joakim Trygg Mansson (@JTMansson) reported 29 minutes ago from Canberra, Australian Capital Territory

  @iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...

• Scott Haseler (@Scott_Has) reported 34 minutes ago from Canberra, Australian Capital Territory

  @iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• Dr Jos 🇦🇺🇫🇷🇱🇧 (@redruby17) reported a minute ago

  @sowdented @iiNet They don't know what the issue is. All I know it's that I've spoken to iiNet more than I've spoken to people I know in the last two months.

• The Biggest Troll Under The Bridge (@LetsBeefAboutIt) reported 3 minutes ago

  @iiNet Hello Chris. I gotta lie, I’m really impressed with this service. I have apparently been connected for two months and only have been able to access my internet twice and it only lasted the period of me taking a **** on the toilet. I would like to speak to your manager. - T. Roll

• David Smith (@dsmith24perth) reported 3 minutes ago

  Hey @iiNet I have had a massive problem with my NBN dropping out and slow speeds and you keep refusing to sort it out. Again today you say NBN can’t see a problem despite your own technicians saying they had seen there was a problem. Why are you not getting this sorted?

• Lauren Martyn (@laurenmartyn) reported 4 minutes ago

  @iiNet I’ll send you my details. Last night on likely our 15th phone call we spent nearly 2 hours on the phone to tech support and were told this would definitely be connected today. It’s still not. Still circling through the downstream searching.

• Dave The Happy Singer (@HappySinger) reported 9 minutes ago

  Today I switched to @aussie_bb after 11 years with @iinet, because ii doesn't work well with Google Wifi. What a stellar experience. Easy UX, all set up within a couple of hours. Had to make a call to stop them blocking my ports but they handled it really well.

• Nigel Lake (@Nigel_Lake) reported 12 minutes ago

  For my Aussie friends: watch out for a cheeky invoice from @Iinet. We closed our account several years ago (we moved the office so no longer needed their service). For some reason, they sneakily decided to start invoicing us again this month...

• 💧Sally Corbett (@thatsjazz2) reported 13 minutes ago

  @IanWoolf @iiNet Sorry, just saw the other tweet. With upload so slow, it's bad for any business needing to upload important and large files.

• Brooke Gordon (@brookeg1424) reported 15 minutes ago

  @iiNet very disappointed with your service today. We have been customers for 11 years. Now with your swap over to Vodafone mobile network there are issues your staff don’t want to fix. I was on the phone to support, got disconnected, no follow up or call back.

• Dr Jos 🇦🇺🇫🇷🇱🇧 (@redruby17) reported 19 minutes ago

  Hi @iiNet - on the phone yesterday with Ramiz I was told a case manager would call today at midday Brisbane time. No one has called and the net has been down for most of the afternoon. The first outage was at 8:36am this morning.

• Mark Bennett (@mrb285) reported 25 minutes ago

  @iiNet this morning, you have cancelled my service, without my authorisation, issued me a credit note for $85, and now, are asking for me to pay to reinstate my cancelled service! If it wasn't so critical due to WFH, it would almost be funny. You've got an hour to call me back!😡