iiNet Outage in Queanbeyan, State of New South Wales

@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

@iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $

I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.

@iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.

@iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...

@iiNet @ii_cMay Connected at 7.92 down and 0.96 up

@iiNet is there a broadband outage in Bruce ACT at the moment?

@iiNet @ii_joshy Just got invoices again, same error, you don't even need me on the phone to resolve this. It's a clear system error with a documented history on your system. Do you actually want to keep me as a customer?

@jtparker72 @iiNet @TPG_Telecom Not with @iiNet by choice, sticking with their own FttN network in Canberra (Transact) for various reasons. But #NBN and alternate RSP is also a possible and if they don't take it seriously and increase performance, tiers, and customer service I'm looking for an alternative.

@iiNet @ii_joshy I have to call up almost every 6 weeks to try and explain and get varied level of response and no permanent resolution. Patient is going away fast

@alexonline888 It's disappointing @iinet are capping bandwidth up and down and moving away from an open bandwidth model. I'm still getting 40 down despite the advertising, smarter ways to ensure network resources are fair and efficient IMO.

It pains me so to hook up a new aerial copper lead-in for the @NBN_Australia "NBN" - but as they say, know your enemy. The other leadin is part of the iiNet Transact, which is a FttN parallel network. It has taken at least three techs and 2 weeks for this basic task...

@Deligracy @iiNet No I have to say Virgin Media is worse 😂I went without Internet for almost 2 years and every time I called them they said I was getting Internet and when I said I'm gonna change service providers they threatened to bring me to court because of my contract. I paid 100€ a month

@Deligracy @iiNet We switched to Aussie because iiNet was so garbage. We had ongoing issues for 9 months and even got the ombudsman involved and they missed their deadline. Tried to cancel and they said there would be a $100 cancellation fee! Had to threaten ACCC to get out. They’re so awful.

@Deligracy @iiNet I don’t know what it is with internet service companies’ service being so bad. They should have the best internet...

@Deligracy @iiNet They are the single worst company operating worldwide. I’ve had a damaged line and issues for over 3 years and have over 20 logged phonecalls to them and still no repairs. They are ******* useless

@Deligracy @iiNet Maybe try tpg, I hope it all works out soon. Australia sucks for internet 😭

@Deligracy @iiNet I left iinet 3 years ago, absolutely trash Customer service and whenni asked them to Cancel my contract due to No service provided by them they hit me with a $200 bill. I stayed with iPrimus for a While but Just transferred to Vodafone and am Enjoying the Speeds and Service.

@Deligracy @iiNet I have called them every month for well over a year and they only do a temporary fix, for about 48 hours my speeds shoot up to over 12mbps (I know that sounds shit) then drops back down to less than 1.5mbps. I have never spoken to someone that is 100% fluent in English from iiNet

@Deligracy @iiNet Girl, you need to cancel ASAP and refuse to pay any bills. They are horrible customer service, and their speeds are horrible no matter where you are. You need to change providers

@Deligracy @iiNet iinet are awful, I once spent 4 hours on the phone with them just to try and cancel the service because it was so poor. Never again! Unfortunately Telstra is the only half reliable provider in Aus and that's only really because they have cornered the market 😡

@iiNet C#: 225100072 A while ago I had conversations with your csr's. But they can make up for the performance of ADSL. Upload is too restricted and unrealiable. I am running my tests from a device linked via cable to modem. So please do not try to fix wifi.