iiNet Outage in Queanbeyan, State of New South Wales

@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

@iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $

I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.

@iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.

@iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...

@iiNet @ii_cMay Connected at 7.92 down and 0.96 up

@iiNet is there a broadband outage in Bruce ACT at the moment?

@iiNet @ii_joshy Just got invoices again, same error, you don't even need me on the phone to resolve this. It's a clear system error with a documented history on your system. Do you actually want to keep me as a customer?

@jtparker72 @iiNet @TPG_Telecom Not with @iiNet by choice, sticking with their own FttN network in Canberra (Transact) for various reasons. But #NBN and alternate RSP is also a possible and if they don't take it seriously and increase performance, tiers, and customer service I'm looking for an alternative.

@iiNet @ii_joshy I have to call up almost every 6 weeks to try and explain and get varied level of response and no permanent resolution. Patient is going away fast

@alexonline888 It's disappointing @iinet are capping bandwidth up and down and moving away from an open bandwidth model. I'm still getting 40 down despite the advertising, smarter ways to ensure network resources are fair and efficient IMO.

It pains me so to hook up a new aerial copper lead-in for the @NBN_Australia "NBN" - but as they say, know your enemy. The other leadin is part of the iiNet Transact, which is a FttN parallel network. It has taken at least three techs and 2 weeks for this basic task...

@winstonlin5 @iiNet We have NBN, it's been good but has shit itself recently

@iiNet I guess you should cancel it. All a technician is gonna do at this point is confirm it's working.

@radflick12 With iiNet, yeah i know I'm just being desperate They've lodged 3 in the past and each time NBN has said there isn't a problem lol it's a joke (all this year)

@iiNet hello my internet is disconeting. I'm on wired connection have tweeted about it being terrible multiple times in the past, don't give me troubleshooting tips please

Discovered tonight that with my @iiNet Netphone connected via HFC that someone ringing does NOT get an engaged tone if the phone is busy. That, along with no voicemail service, makes it a truly awful quality of service. Thanks for the shit NBN @TurnbullMalcolm

@j_swinbanks I usually just ring up iiNet and yell at them for the poor service to vent. Then I reset the modem and it's fixed <_<.

@iiNet could you give me an idea on service status to postcode 2777 (Winmalee) internet went down about 15 mins ago thank you

@iiNet More of a general statement tbh. Network status says my local distribution point is working OK but I reckon the local network is filling up or some such.

Dear @NBN_Australia and @iiNet , you are both giving my mother (she is in tears) the run around. She is trying to restore NBN service for my brother. Your combined actions are causing severe disadvantage to my brother who is permanently disabled. Shame on you.

@iiNet I raised an issue in toolbox and waiting for action. I don’t have time to phone at the moment and frankly I shouldn’t have to. If you check my issues and connection log you will see the dropouts