iiNet

iiNet Outage Report in Queanbeyan, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Queanbeyan, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Queanbeyan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Queanbeyan, State of New South Wales 12/11/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (83%)

    Internet (83%)

  2. Total Blackout (7%)

    Total Blackout (7%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Queanbeyan, State of New South Wales

Latest outage, problems and issue reports in Queanbeyan and nearby locations:

  • NigeACT Nigel (@NigeACT) reported from Canberra, Australian Capital Territory

    I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.

  • ExiledVictorian Ryan (@ExiledVictorian) reported from Canberra, Australian Capital Territory

    @narelleford @iiNet @RussellMcArthu4 My VDSL2 also not working this morning (Bruce)

  • Scott_Has Scott Haseler (@Scott_Has) reported from Canberra, Australian Capital Territory

    @iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.

  • KBGoodness 🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, Australian Capital Territory

    @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

  • DXPetti James Pettigrove🎅 (@DXPetti) reported from Canberra, Australian Capital Territory

    So I can cancel Gas and Electricity services online but I have to call to cancel @iiNet services. How bloody rubbish in 2019

  • Kay1Denise Dk (@Kay1Denise) reported from Canberra, Australian Capital Territory

    @iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $

  • JTMansson Joakim Trygg Mansson (@JTMansson) reported from Canberra, Australian Capital Territory

    @iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • ChefPovlsen Lasse Povlsen (@ChefPovlsen) reported

    @iiNet hi there, you made an assurance that our internet would be up and running as of midday today, it’s been very bad for a couple of weeks now and we have spent way more time than what we would have liked chatting to your staff. Why do I find myself reaching out now?

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    @libravaga @iiNet Obviously iinet has some customer service issues. Never use to be so bad. Over an 18Yr period you notice how its dropped. I’ll check what Aussie Broadband has on offer.💙

  • libravaga Katrina (@libravaga) reported

    @TheRiffJet @iiNet Spot on. It's hard to get good help but their internal incompetence should never cost you. They all get paid. Good work, bad work, no work and ugly work (getting paid for attendance is laughable due to covid, management's holiday). All you've received is **** service and a bill!

  • TubbsJTattsyrup Tubbs Tattsyrup (@TubbsJTattsyrup) reported

    @iiNet Really regretting leaving @ThisIsYomojo now. They actually know what they’re doing. @iiNet is hands down the worst provider ever. I’ve never seen staff this incompetent.

  • libravaga Katrina (@libravaga) reported

    @TheRiffJet @iiNet iiNet sound like a pain in the arse. I hope they gave you a month without charge for your trouble. If not, try Aussie Broadband. If I have to call more than once over a problem, the company has to remunerate me for loss. My time is valuable and just saying so is never enough.

  • Bet_siqueira Bebete (@Bet_siqueira) reported

    @iiNet is the worse. It’s been 2 months my Internet is so bad that I can barely load a website page and all they say is there’s an outage close to my house. Seriously? For 2 months? Absolutely joke.

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    @libravaga @iiNet I suspect, Bad Management, Bad Staff.

  • TubbsJTattsyrup Tubbs Tattsyrup (@TubbsJTattsyrup) reported

    @iiNet Ahuh. I’ll send you the details, but given that you’ve screwed us over repeatedly for over a week, I’m sure you’ll keep doing the same thing. 😒 So trust that I’ll keep reporting every day on here how you’ve failed until you actually provide the service we paid for.

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    @DisgruntledPe14 @iiNet My issue has been going on since I switched over to nbn. About 4 months now.

  • nevertoocurious Signe Dean (@nevertoocurious) reported

    @iiNet It's nice to be notified of a planned NBN outage, but you gotta communicate more precisely. We were told 8am to 5pm Wed-Fri this week, and that it *may* affect our service. There hasn't been a whisper of internet here since 6pm on Tuesday. Could have warned us!