iiNet Outage in Queanbeyan, State of New South Wales

So I can cancel Gas and Electricity services online but I have to call to cancel @iiNet services. How bloody rubbish in 2019

@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

@iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $

I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.

@iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.

@iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...

@iiNet @ii_cMay Connected at 7.92 down and 0.96 up

@iiNet is there a broadband outage in Bruce ACT at the moment?

@iiNet @ii_joshy Just got invoices again, same error, you don't even need me on the phone to resolve this. It's a clear system error with a documented history on your system. Do you actually want to keep me as a customer?

@jtparker72 @iiNet @TPG_Telecom Not with @iiNet by choice, sticking with their own FttN network in Canberra (Transact) for various reasons. But #NBN and alternate RSP is also a possible and if they don't take it seriously and increase performance, tiers, and customer service I'm looking for an alternative.

@iiNet @ii_joshy I have to call up almost every 6 weeks to try and explain and get varied level of response and no permanent resolution. Patient is going away fast

@alexonline888 It's disappointing @iinet are capping bandwidth up and down and moving away from an open bandwidth model. I'm still getting 40 down despite the advertising, smarter ways to ensure network resources are fair and efficient IMO.

It pains me so to hook up a new aerial copper lead-in for the @NBN_Australia "NBN" - but as they say, know your enemy. The other leadin is part of the iiNet Transact, which is a FttN parallel network. It has taken at least three techs and 2 weeks for this basic task...

@FriqzCS @notMattyMac I was with iinet. we got the full 100/40. but theres alot of factors like distance from the node or if you are fttp. We just switched to Aussie Broadband cause iinet have way too much congestion in our area and they were throttling the network.

@iiNet Darryn, cannot access emails, nor do we have internet service. Was initially told would be working within 24hrs, well guess what, times up. I can tell you now how the team is doing, extremely poorly.

@iiNet Darren, cannot access emails, nor do we have internet service. Was initially told would be working within 24hrs, well guess what, times up. I can tell you now how the team is doing, extremely poorly.

@iiNet Darren, cannot access emails, nor do we have internet service. Was initially told would be working within 24hrs, well guess what, times up. I can tell you now how the team is doing, extremely poorly.

@iiNet Yeah I think I will, I am meant to get a minimum 80mbps with the 100 plan in the evening, I have never had that, barely touching 50

@Tepa @iiNet It's down for the whole Shoalhaven area it seems, I'm with Telstra mines out, mate on Optus is out too

@iiNet Thanks Leo. I appreciate it. Hey @Telstra, I want you check out how @iiNet dealt with a issue I had & began working on a resolution in less than 24 hours. It took your small business team 6 weeks & repeated messages starting in first week April & technical not 100% resolved yet.

@Aceremas @LRTNZ2 @Brad15153087 @bitwitkyle Yeh I know my parents have that plan and I haven't heard of the ping limit and (isp iinet) usually gets 0.1-5 mbs down and up is just unreliable somethings I get 0 and that house is a hour away from the Melbourne CBD in a rural area. 😓 I hate isps and Australia internet.

@iiNet Hasn't happened. Never will. Got them to re send the invoice you claimed to have already sent. Can't afford it. So just going to go without. Will still be exploring my options as this is not the first time in recent months iinet has treated me like a piece of sh*t.

After talking with @iiNet tech support in its various forms for close to 3 hours, I still do not know why my NBN setup did not happen today, nor when they will mount another attempt.