iiNet Outage in Queanbeyan, State of New South Wales

@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

@iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $

I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.

@iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.

@iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...

@iiNet @ii_cMay Connected at 7.92 down and 0.96 up

@iiNet is there a broadband outage in Bruce ACT at the moment?

@iiNet @ii_joshy Just got invoices again, same error, you don't even need me on the phone to resolve this. It's a clear system error with a documented history on your system. Do you actually want to keep me as a customer?

@jtparker72 @iiNet @TPG_Telecom Not with @iiNet by choice, sticking with their own FttN network in Canberra (Transact) for various reasons. But #NBN and alternate RSP is also a possible and if they don't take it seriously and increase performance, tiers, and customer service I'm looking for an alternative.

@iiNet @ii_joshy I have to call up almost every 6 weeks to try and explain and get varied level of response and no permanent resolution. Patient is going away fast

@alexonline888 It's disappointing @iinet are capping bandwidth up and down and moving away from an open bandwidth model. I'm still getting 40 down despite the advertising, smarter ways to ensure network resources are fair and efficient IMO.

It pains me so to hook up a new aerial copper lead-in for the @NBN_Australia "NBN" - but as they say, know your enemy. The other leadin is part of the iiNet Transact, which is a FttN parallel network. It has taken at least three techs and 2 weeks for this basic task...

@iiNet Issue still persist when only laptop is connected via ethernet

@iiNet And it's down again.... What am I paying for...

@AngelNea_ @iiNet I know exactly how you feel :( hopefully it's only a temp issue

@iiNet This is becoming a serious issue for us. I will be pursuing other options if this is not fixed quickly

@iiNet I was, for 1 hr 24 mins. Fetch told me you guys could unlock boxes to make them retail versions so FTTB customers who are locked out can still use the box (save buying new box +enviro cost). Manager says you have big issues with IPTV team. Guess I'm off to another ISP tomorrow 😬

@iiNet Sorry don’t have an old phone. It was slow the other night but nothing major.

@iiNet You are an utter mess. FTTB down for a week. Called Help. No problem with account, all paid up, troubleshoot outage, run tests, tech comes out... Meanwhile cancellation notices are arriving by text msg and still no internet. I’m moving my website and domains to @GoDaddy

@iiNet If they actually know what the issue is (per previous message in this chain from Chris) and won't waste my time; please have them call me at 8:30pm tonight CBR time. Cheers.

@iiNet Thank you. They did. Just got sms from TransACT today to call them to activate the cable connection, which has now been done. Does this mean iinet service is now active or yo will let me know when it is. Thanks.

@iiNet Invoice No - 115209557 don’t know how that’s going to help the @FetchTv problem