iiNet Outage Report in Queanbeyan, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Queanbeyan, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Queanbeyan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (80%)
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E-mail (8%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Queanbeyan, State of New South Wales
Latest outage, problems and issue reports in Queanbeyan and nearby locations:
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Bridget Tilley
(@bridgettilley) reported
from
Canberra, Australian Capital Territory
Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?
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🥃 KB 🥃🎮🍜
(@KBGoodness) reported
from
Canberra, Australian Capital Territory
@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.
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Nigel
(@NigeACT) reported
from
Canberra, Australian Capital Territory
I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.
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Ryan
(@ExiledVictorian) reported
from
Canberra, Australian Capital Territory
@narelleford @iiNet @RussellMcArthu4 My VDSL2 also not working this morning (Bruce)
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Garry Gordon
(@garrygordon) reported
from
Canberra, Australian Capital Territory
@iiNet Have had reports of VDSL2 problems in Canberra near Manuka? Rebooted modem and speeds are v e r y slow.
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Legionvx
(@Legixnvx) reported
from
Canberra, Australian Capital Territory
@iiNet Just cut out says our internet is down. We have no idea why
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Jason
(@smrtcar) reported
from
Canberra, Australian Capital Territory
@iiNet How do I report an unexpected outage on Holder Street ACT 2612? Tech support on the phone has a queue of over an hour.
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Legionvx
(@Legixnvx) reported
from
Canberra, Australian Capital Territory
Internet issues. Argh @iiNet
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Scott Haseler
(@Scott_Has) reported
from
Canberra, Australian Capital Territory
@iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.
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James Pettigrove🎅
(@DXPetti) reported
from
Canberra, Australian Capital Territory
So I can cancel Gas and Electricity services online but I have to call to cancel @iiNet services. How bloody rubbish in 2019
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Dk
(@Kay1Denise) reported
from
Canberra, Australian Capital Territory
@iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $
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Ebony Bennett
(@ebony_bennett) reported
from
Canberra, Australian Capital Territory
Hey @iinet are there any outages in Canberra tonight? Been having trouble with my internet for the last few hours.
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Joakim Trygg Mansson
(@JTMansson) reported
from
Canberra, Australian Capital Territory
@iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Bailey
(@cyn_s15) reported
@iiNet have you ever called your own tech support line to follow up on a privacy/service concern? 2 calls, 1 CSR hangup and 3.5 hours later (3.25h on hold) AND a TIO complaint and I STILL can't get a team leader on the phone for an escalation...
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quilliamz
(@quilliamz) reported
@iiNet I just called for tech support and waited for a call back. Got the callback and it hung up on me before talking to anyone. Not sure what you expect me to do now? Please contact me...
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Scott Ellis
(@SilleScott) reported
@iiNet thanks iinet I now have no reason to stay with you. I'd love to pay that outstanding invoice but as usual we can't login as our password doesn't work. We don't get emails because that password doesn't work. I can't pay over the phone because we have no reference number
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Kate
(@GumleKate) reported
@iiNet Don’t bother. They are incompetent. Disconnects services without authority and hide behind overseas call centres. Avoid them and get better service elsewhere
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Tillybee
(@Tillybee11) reported
@iiNet are there any issues in Katoomba/the Blue Mountains? Internet was lost about two hours ago - have reset the modem and nada.
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Ancient IT Geek Tesla 🔋owner. Triple Vaxed
(@warwickpauld) reported
@iiNet hi is there a problem with Vdsl2 in North Canberra It keeps dropping out. 7/6/2922 2pm
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Ron Baumann 💧
(@DocB__) reported
20 minutes on a call trying to cancel the useless 4mbps wireless service I was conned into signing up for with @iiNet. Plenty of hoops. What a bunch of miserable, incompetent flogs.
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Mike Sharp. (I'm the old fart)
(@grotwort) reported
@nokia @iiNet Follow up on Nokia 5g router broadband The USB port doesn't work Asked iinet, "talk to Nokia" Nokia says "talk to iinet" Literature says it should function. Rather unsatisfactory outcome for me, the consumer. First time iinet failed me in 18 years Bummer.
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KlevaClogs
(@Kleva_Clogs) reported
@DocB__ @iiNet I signed up to them 15 years ago their customer service was seriously A grade. By the time that I had left them it was a pretty average experience. Which is a shame.
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Mike Sharp. (I'm the old fart)
(@grotwort) reported
@iiNet Looking for my customer number