iiNet Outage Report in Queanbeyan, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, e-mail and total blackout.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Queanbeyan, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Queanbeyan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 26: Problems at iiNet
iiNet is having issues since 05:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (72%)
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E-mail (10%)
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Total Blackout (8%)
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Wi-fi (7%)
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Phone (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Queanbeyan, State of New South Wales
Latest outage, problems and issue reports in Queanbeyan and nearby locations:
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Ryan
(@ExiledVictorian) reported
from
Canberra, Australian Capital Territory
@narelleford @iiNet @RussellMcArthu4 My VDSL2 also not working this morning (Bruce)
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Dk
(@Kay1Denise) reported
from
Canberra, Australian Capital Territory
@iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $
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Legionvx
(@Legixnvx) reported
from
Canberra, Australian Capital Territory
@iiNet Just cut out says our internet is down. We have no idea why
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Scott Haseler
(@Scott_Has) reported
from
Canberra, Australian Capital Territory
@iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.
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Nigel
(@NigeACT) reported
from
Canberra, Australian Capital Territory
I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.
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Ebony Bennett
(@ebony_bennett) reported
from
Canberra, Australian Capital Territory
Hey @iinet are there any outages in Canberra tonight? Been having trouble with my internet for the last few hours.
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Jason
(@smrtcar) reported
from
Canberra, Australian Capital Territory
@iiNet How do I report an unexpected outage on Holder Street ACT 2612? Tech support on the phone has a queue of over an hour.
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Bridget Tilley
(@bridgettilley) reported
from
Canberra, Australian Capital Territory
Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?
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Joakim Trygg Mansson
(@JTMansson) reported
from
Canberra, Australian Capital Territory
@iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...
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Garry Gordon
(@garrygordon) reported
from
Canberra, Australian Capital Territory
@iiNet Have had reports of VDSL2 problems in Canberra near Manuka? Rebooted modem and speeds are v e r y slow.
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James Pettigrove🎅
(@DXPetti) reported
from
Canberra, Australian Capital Territory
So I can cancel Gas and Electricity services online but I have to call to cancel @iiNet services. How bloody rubbish in 2019
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🥃 KB 🥃🎮🍜
(@KBGoodness) reported
from
Canberra, Australian Capital Territory
@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.
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Legionvx
(@Legixnvx) reported
from
Canberra, Australian Capital Territory
Internet issues. Argh @iiNet
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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BiZARNiNJA
(@BiZARNiNJA) reported
@iiNet trying to reset my password and i gete the link sent to my email but when i try to reset it its says it cannot reset with this link! help
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Obsessive Compulsive
(@0B5ESSED) reported
In that time we've been happy with @iiNet and always said it's worth paying the extra for the technical assistance we've received. We're not happy now @iiNet. We understand the problem needs @NBN_Australia to fix, but we pay you and we rely on you to work with NBN to sort it out.
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Tim Firman
(@TimFirman1) reported
@iiNet You guys are a joke. Service so poor we moved our accounts to another ISP. Then you guys promised on 2 diff calls, our emails wouldn't be deleted and we could call after the new service came online to keep the email addresses and mailboxes.
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Dan Taylor
(@dandantaylor99) reported
@iiNet is there an issue in the Rockdale 2216 area? Switched off and disconnected router twice now and still in red status not working. Please advise.
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Obsessive Compulsive
(@0B5ESSED) reported
When asked what further action we might consider, @iiNet failed to mention the Communications Ombudsman. That's pretty poor guys ... are we just supposed to suck it up, or something. We've been with @iiNet so long we have an @ozemail email address. 20 years +
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Peter Quinn ign: ThisisDrLove
(@quinndagit) reported
@Badger_tbg @iiNet (Cont....) account and was paying for the ADSL so hopefully I can be considered for the “new customer” deals I saw advertised). I’ve been losing my **** at talking to customer service at iiNet so maybe social media will get some ***** rolling and be looked after @iiNet
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Obsessive Compulsive
(@0B5ESSED) reported
No probs experienced until first storm post-NBN connection. We're paying for @NBN_Australia through @iiNet & every time there's an electrical storm we lose connectivity. This is logged & @iiNet have seen the outage for themselves but apparently there's nothing more can be done.
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Eleanor Howlett
(@TheSassyRed) reported
Is anyone else have massive problems with @iinet internet speeds today in Mlebourne? Holy hell! :/
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joanne *****
(@cocky28) reported
I have had the @NBN_Australia out 3 times in the past 2 weeks. Every time they come it magically works @iiNet maybe it’s your service
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Obsessive Compulsive
(@0B5ESSED) reported
How is it that our neighbours had this resolved but we can't? How is it @NBN_Australia can tell @iiNet they're not going to fix the problem, and @iiNet accepts that and fails to advise us of our option to engage the Communications Ombudsman? Not bloody good enough, either of you.