iiNet Outage Report in Queanbeyan, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Queanbeyan, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Queanbeyan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (89%)
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Total Blackout (5%)
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Wi-fi (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Queanbeyan, State of New South Wales
Latest outage, problems and issue reports in Queanbeyan and nearby locations:
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Scott Haseler
(@Scott_Has) reported
from
Canberra, Australian Capital Territory
@iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.
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Joakim Trygg Mansson
(@JTMansson) reported
from
Canberra, Australian Capital Territory
@iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...
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James Pettigrove🎅
(@DXPetti) reported
from
Canberra, Australian Capital Territory
So I can cancel Gas and Electricity services online but I have to call to cancel @iiNet services. How bloody rubbish in 2019
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Ryan
(@ExiledVictorian) reported
from
Canberra, Australian Capital Territory
@narelleford @iiNet @RussellMcArthu4 My VDSL2 also not working this morning (Bruce)
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Legionvx
(@Legixnvx) reported
from
Canberra, Australian Capital Territory
Internet issues. Argh @iiNet
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Ebony Bennett
(@ebony_bennett) reported
from
Canberra, Australian Capital Territory
Hey @iinet are there any outages in Canberra tonight? Been having trouble with my internet for the last few hours.
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Nigel
(@NigeACT) reported
from
Canberra, Australian Capital Territory
I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.
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Dk
(@Kay1Denise) reported
from
Canberra, Australian Capital Territory
@iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $
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Dougie Herd
(@dougie_herd) reported
from
Canberra, Australian Capital Territory
@iiNet ... this is beyond tedious. Every single day now, your service drops out. It's 3 hours since I reached home. What exactly am Is paying you for??
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Elaine Benes
(@reay07) reported
from
Canberra, Australian Capital Territory
@iiNet we have been having daily intermittent internet drop outs to our wired and wireless devices for a month. After 3 call to your tech line and following all instructions we are frustrated and at a loss. Each call is an hour and no help. We believe its a fault outside our home
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🥃 KB 🥃🎮🍜
(@KBGoodness) reported
from
Canberra, Australian Capital Territory
@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.
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Bridget Tilley
(@bridgettilley) reported
from
Canberra, Australian Capital Territory
Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?
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Legionvx
(@Legixnvx) reported
from
Canberra, Australian Capital Territory
@iiNet Just cut out says our internet is down. We have no idea why
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Garry Gordon
(@garrygordon) reported
from
Canberra, Australian Capital Territory
@iiNet Have had reports of VDSL2 problems in Canberra near Manuka? Rebooted modem and speeds are v e r y slow.
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Jason
(@smrtcar) reported
from
Canberra, Australian Capital Territory
@iiNet How do I report an unexpected outage on Holder Street ACT 2612? Tech support on the phone has a queue of over an hour.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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James Henstridge
(@JamesHenstridge) reported
@GrogsGamut @iiNet I'm still with iiNet because they have the cheapest plan for my building (a non-NBN FTTB one). But their service is nowhere near what it was prior to the TPG merger.
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Dr.Strangelove
(@flyingdoov) reported
@iiNet and in fairness, a subsequent call from someone (sorry I didn't catch your name) who sounded like they were there to help. Awaiting the outcome...
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Cheryl
(@cheryl_rjl) reported
@iiNet your callback service isn’t working
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Anthony B,
(@swearyanthony) reported
@GrogsGamut @iiNet Can recommend AussieBB, can throw you a referral code if it would help. Absolutely best customer service
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Daniel O'Connor
(@DanielOCnr) reported
@GrogsGamut @swearyanthony @iiNet Ahh good customer service, makes they dogshit stuff really smell bad in comparison
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Greg Jericho
(@GrogsGamut) reported
@iiNet Am having to pay a $60 cancellation fee. It's worth it to get away from the @iiNet service
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Marian
(@talopine) reported
@GrogsGamut @iiNet Yeah we switched from iiNet when our internet went down for a day and they told us it was because ADSL had been switched off by Telstra and we had to get NBN. It hadn't, and we didn't. (We ended up changing to NBN, but with AussieBB instead - they've been good.)
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Cassandra Parkinson 💉 💉😷
(@xprophetess) reported
@GrogsGamut @iiNet Another Aussie broadband person - switched over from Iinet almost 2 years ago after Iinet’s service went downhill. Very pleased I did and the actual changeover took something like an hour.
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Alister
(@AlisterAir) reported
@swearyanthony @GrogsGamut @iiNet I second (third?) this recommendation. I dumped iiNet when they repeatedly wouldn't get my overcharged bill fixed, and have never looked back.
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Steve May
(@maystation4) reported
@iiNet @NBN_Australia Apparently it’s my responsibility to ensure you both talk to each other about my ‘ticket’ regarding no service when it’s windy. IiNet can you please talk to nbn, because apparently it’s up to me now to ensure you both communicate. What. A. Joke.