iiNet Outage Report in Queanbeyan, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Queanbeyan, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Queanbeyan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (87%)
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Total Blackout (4%)
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Wi-fi (4%)
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Phone (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports Near Queanbeyan, State of New South Wales
Latest outage, problems and issue reports in Queanbeyan and nearby locations:
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Scott Haseler
(@Scott_Has) reported
from
Canberra, Australian Capital Territory
@iiNet Invoice number is 107396321. It'd be great if you're able to take a look into it as my VOIP is down too.
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Dk
(@Kay1Denise) reported
from
Canberra, Australian Capital Territory
@iiNet I’m a second year subscriber , I hear and I am mortified that you advertise on Sky news after dark ( I never watch Murdoch media if possible ) . A channel that supports child abusers ! Can you please reconsider your advertising $
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James Pettigrove🎅
(@DXPetti) reported
from
Canberra, Australian Capital Territory
So I can cancel Gas and Electricity services online but I have to call to cancel @iiNet services. How bloody rubbish in 2019
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Joakim Trygg Mansson
(@JTMansson) reported
from
Canberra, Australian Capital Territory
@iiNet No 1 in customer service... Have waited at home for half a day for a scheduled technician to show up and fix internet that has been down for two weeks!!! Still no technician. No information from you. One hour waiting time on phone. Seriously...
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Nigel
(@NigeACT) reported
from
Canberra, Australian Capital Territory
I’m calling my service provider @iiNet right now. If they continue to support @theboltreport I’ll be finding another provider.
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🥃 KB 🥃🎮🍜
(@KBGoodness) reported
from
Canberra, Australian Capital Territory
@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.
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Ryan
(@ExiledVictorian) reported
from
Canberra, Australian Capital Territory
@narelleford @iiNet @RussellMcArthu4 My VDSL2 also not working this morning (Bruce)
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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John Banks
(@johnban81940041) reported
@iiNet Feels like I've been on the phone with you Muppets for that long trying to sort out a simple issue. I'm not over it either!
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NPVs
(@GTAusVic) reported
@iiNet …Aust’s best provider? Not likely. I switched from @iiNet over a year ago and EVERY mth been issued with an invoice - actually a credit note, that I can’t get paid to me. I tried numerous time to at least stop the invoice issuing. Rubbish service. And you ask me why left?
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Tunic
(@captainflux) reported
@iiNet The query was not about credit for downtime, it was about compensation for loss of income while I sat here like a ******** all morning, waiting for someone who was never coming.
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Don Fury
(@fragmentoffear) reported
Check out my Speedtest results! 15.1 Mbps down and 4.4 Mbps up. How do your speeds compare? Hey @iiNet I am paying for 25Mbps. I did your speed test at 12:30am with no one else in the house using the Internet. How can I improve my speed? Any ideas?
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John Banks
(@johnban81940041) reported
@monicabridget21 Always dig deeper. It's the same as when you talk to a call centre, as I'm doing now, @iiNet, never admit any mistake or allow any deviation from process.
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John Banks
(@johnban81940041) reported
@iiNet the poor lady I'm on the phone with now has to get her supervisor to come to her desk to talk to me, because your rules don't allow her to transfer the call to the supervisors phone. I'm now on hold whilst her handset is sanitised! What a shambles you people are!
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John Banks
(@johnban81940041) reported
@iiNet So @iinet Chris (I know his surname, but won't tweet it yet!) on your social media lied to me when he said an appointment had been made to attend and fix the problem! I want to speak to a senior manager in Australia!
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BB
(@WhiteboardKing) reported
@Telstra has a genuine issue with their new via app chat. Over 24 hours invested in chat alone, 12 phone calls and my 4g backup they directed me to use until my nbn could be connected is still pumping out 0.1mbs at peak speeds... easy money you lot @iiNet nows your chance!
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Tunic
(@captainflux) reported
@iiNet Your guy left a message saying "it was online and now it is offline", which at least shows you understand the problem I guess. What he didn't say was, "NBN say it's miraculously fixed itself and they're not coming", which is what I'm now being told. Spoiler: it's not fixed.
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sounds delicious
(@spicynoise) reported
@iiNet No one takes responsibility, no one cares enough to really fix things. Departments don’t talk to each other. I’m about to seek internet elsewhere because this is pathetic.