iiNet outages and service status in Romsey, Victoria

Problems in the last 24 hours in Romsey, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Romsey, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports Near Romsey, Victoria

Latest outage, problems and issue reports in Romsey and nearby locations:

• 
  Jonathan (@thedruid613) reported 13 minutes ago from Woodend, Victoria

  @iiNet I’ve had an outage in my area since 10am this morning, any idea when it’ll be fixed?

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  goldnutter 𓆏⬡⬢🌊 𓀡 cowabunga (@GoldNutter) reported 3 minutes ago

  @iiNet you extended my billing period, is the system going to auto bill me today or ? Otherwise how am I going to pay since you STILL send text to the wrong number when I try to login to toolbox. Sheesh.. I called and waited on hold twice already over this

• 
  nbn® Australia (@NBN_Australia) reported 5 minutes ago

  @Books4566 @iiNet If an unplanned outage is listed, our teams will be working hard to fix it as quickly as possible and will keep your service provider updated. If no outage is shown but your service is still down, please contact your provider so they can investigate further. Thanks, Stanley 2/2

• 
  Stuart (@stueyissickofit) reported 7 minutes ago

  Ok @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will speak with me. This has been going on for months.

• 
  Toast (@VelZeNZ) reported 8 minutes ago

  @iiNet @VocusComm what happened to support for bizphone? No client comms, no support, no ability to make changes or add handsets… after 11 years of working together, out of necessity to maintain telephony it’s time to go elsewhere…

• 
  FreshGlade (@FreshGlade) reported 13 minutes ago

  @iiNet @gReb3l You have let it get to public so show us how you handle such a case in public? Embarassment is for sure but what other negative emotions does this humiliation bring forth? Going to socials should NOT be the only way to get good help.

• 
  Diane Dromgold (@DianeDromgold) reported 14 minutes ago

  @wyvernsrose @iiNet I don’t get it! They are weird in providing support.

• 
  Bye Bi & GLTQIA Smoko (@annieljensen) reported 15 minutes ago

  Do you know what grinds my gears? When you spend all day doing the work required to get to the bottom of a problem that should not be yours but the company decides it will be, & the 4th rep you’ve spoken to today says “I’m glad we’ve been able to resolve the issue”. .@iiNet 😡

• 
  Syed Mahmood (@syedmahmood988) reported 17 minutes ago

  @iiNet on phone since 2+hours but no response and hang up the phone. Either you need to better your service or shut down your company. Worst experience

• 
  Diane Dromgold (@DianeDromgold) reported 17 minutes ago

  It's impossible to get any help from @iinet They are cancelling hosting but no reply to messages, no one ever picks up even when we wait on the phone for hours. Come on! There has to be some way to get help. Has anyone called the Ombudsman?

• 
  Carsten Bauer (@numloxx) reported 21 minutes ago

  Emailed @iiNet twice in the last 2 weeks with no response. Is this how you treat customers who have been with you for 25 years? @launtel here I come.