iiNet outages and service status in Romsey, Victoria

Problems in the last 24 hours in Romsey, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Romsey, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports Near Romsey, Victoria

Latest outage, problems and issue reports in Romsey and nearby locations:

• 
  Jonathan (@thedruid613) reported 53 minutes ago from Woodend, Victoria

  @iiNet I’ve had an outage in my area since 10am this morning, any idea when it’ll be fixed?

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wyvernsrose (@wyvernsrose) reported 7 minutes ago

  @DianeDromgold @iiNet They literally have me blocked because for over a month they refused to admit our Internet was even down due to the local nbn works

• 
  GillianA 🌺 (@_IndianPacific) reported 10 minutes ago

  @iiNet hey there, I had an issue texting international. Thought I needed to top up per the iiNet mobile plan. So I topped up. Turns out I did not need to do that because I had sufficient money to text an international number. Please may the top up go towards my plan. Thank you

• 
  A Bloody Nice Chap (@Abloodynicechap) reported 12 minutes ago

  @Telstra @iiNet No- I report faults they instantly say its NBN, yet NBN can't find any faults. 4 months at $90 dollars with no 4g back-up. Shocking service, as highlighted here. I will be over with @iiNet by the end of the month and will recommend everyone else to do likewise.

• 
  Gabby Neill 🏳️‍🌈🏳️‍🌈🇦🇺🇦🇺 (@BangerzGab35) reported 14 minutes ago

  Was HOPING to get onto @Steam and download my games on my PC, BUT: my OLD @iiNet email is INVAILD on Steam, AND it's saying the password IS F*CKING WRONG!!!!! @Steam_Support, PLEASE HELP!!!!!! 🤬🤬🤬🤬😭😭😭😭

• 
  Greg Bell (@gReb3l) reported 14 minutes ago

  Hi @iiNet , I have spent literally hours on the phone trying to get your sales and provisioning team to live up to what was promised when I signed up to 5G as a temporary solution. I have repeatedly explained the fact that my lack of address eligibility for cable appears to be due to my odd address number. A fact that could confirmed by a technically competent member of your provisioning team looking at my address using Google maps. Your front line and next level staff have been convinced enough to raise it with the provisioning team multiple times. Indeed, on Friday I was promised around noon that a member of the provisioning team would call me back. “Hopefully by the end of the day”. I don’t consider the “computer says no” style text sent to me at almost exactly 5pm fulfilling the commitment made earlier in the day. As I have explained repeatedly, my landlady lives 3 houses up the street on the same side and has cable that she is very happy with. She wants exactly the same at this address. All I want is for @iinet to honour its multiple commitments to have site visits or direct contact with the provisioning team to get an explanation why. I am pretty much assuming that your provisioning team’s KPIs don’t mention customer service or satisfaction. For reference, the following “task ID’s”(?) will give your provisioning team and customer satisfaction teams all the background they need to prepare prior to contacting me by phone to get some calm, clear yet confronting feedback. 491593626 489731569 There are more but those are the most recent. You have my mobile number and I look forward to you fulfilling the commitment made on Friday to have a senior staff member call me.

• 
  zDarkrai (@Simplismm) reported 16 minutes ago

  @iiNet @Xyenia3 hey can you fix my internet lol its been acting up

• 
  Diane Dromgold (@DianeDromgold) reported 18 minutes ago

  @RedCruz19 @iiNet Forced system migration. Tech instructions ineffective/insufficient. Don’t answer the calls to help number. I’m so pissed off. Long term client and their written responses have been rude! Very disappointed. I used to rate them.

• 
  Grumpy Dad (@Bendigodaz) reported 21 minutes ago

  @iiNet Really poor service tonight guys. Our CC was compromised so I changed payment details with you April 3rd. Now tonight, at 8pm you disconnect the service. Just as the call centre closes. Big help you guys are.

• 
  johnjet1 (@johnjet0) reported 27 minutes ago

  @iiNet Discord voice (UDP) stuck on RTC Connecting / No Route on iinet NBN—bypasses instantly with Cloudflare WARP. Known issue with other AU ISPs this week.

• 
  Paul Duthie (@pduthie_au) reported 28 minutes ago

  @iiNet any idea why the 2fa codes that are being sent when I try to login to the toolbox keep saying 'invalid code' when entered 5 seconds after the text message arrives?