iiNet outages and service status in Romsey, Victoria

Problems in the last 24 hours in Romsey, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Romsey, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports Near Romsey, Victoria

Latest outage, problems and issue reports in Romsey and nearby locations:

• 
  Jonathan (@thedruid613) reported 7 minutes ago from Woodend, Victoria

  @iiNet I’ve had an outage in my area since 10am this morning, any idea when it’ll be fixed?

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julia Lawrinson (@julialawrinson) reported 4 minutes ago

  @iiNet I have done that. In short, I've been waiting five hours for a call back. Five. Hours. Where are your support people?

• 
  Stuart (@stueyissickofit) reported 6 minutes ago

  Ok @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will call me. This has been going on for months.

• 
  BrokenShadows (@Ohenoki) reported 9 minutes ago

  This for real @iiNet ? Called at 4:30pm to talking to billing (west aus) told 18mins, after 45 no answer. Think something's wrong, so hang up and call back. Told 30mins, currently on 50 and counting. According to your website the billing should still be active until 7pm...

• 
  🥷🏽 Zack 🥷🏽 (@ZackP1ngu) reported 12 minutes ago

  Hey @iiNet service is normally 90mbs+ but am hitting 1.5 atm. Is there issues in the Malvern area…

• 
  kalowi (@DrStuartHawkins) reported 14 minutes ago

  moved to New Zealand and @iiNet won't let me close my broadband account without verfifying identity with an Australian ID which I don't have because I am not Australian. 2 weeks of doom loop. Worst internet provider ever.

• 
  Aaron Nautilus (@TheLlamaKingg) reported 17 minutes ago

  3 Weeks without internet. Several phone calls to support promising follow ups. Even gave reference numbers. No follow up. Nothing. This is crazy @iiNet

• 
  Lathaniel Sydney (@LathanielS5437) reported 22 minutes ago

  <ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service

• 
  Hans Gruber3 (@Hans_Gruber3) reported 24 minutes ago

  @iiNet guys still having big ping issues on MW2… please help 🙏🙏🙏

• 
  GillianA 🌺 (@_IndianPacific) reported 27 minutes ago

  @iiNet hey there, I had an issue texting international. Thought I needed to top up per the iiNet mobile plan. So I topped up. Turns out I did not need to do that because I had sufficient money to text an international number. Please may the top up go towards my plan. Thank you

• 
  Campbell Henderson (@campbehenderson) reported 28 minutes ago

  @iiNet you've not called me back, hung up on me, refused to escalate my problem, and sent me a router that I cannot configure. I'm making calls to your parent company's Head of CX hourly. Not good enough.