iiNet outages and service status in Romsey, Victoria

Problems in the last 24 hours in Romsey, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Romsey, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports Near Romsey, Victoria

Latest outage, problems and issue reports in Romsey and nearby locations:

• 
  Jonathan (@thedruid613) reported 18 minutes ago from Woodend, Victoria

  @iiNet I’ve had an outage in my area since 10am this morning, any idea when it’ll be fixed?

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Viscount TJ (@spanner77) reported 29 seconds ago

  @iiNet Twice this week I have called your call centre and opted for a call back which has not been forthcoming. I’m trying to fix an ongoing billing issue which you are at fault. I emailed but that was useless, was like they didn’t read the email. What’s going on? Very annoyed

• 
  Aaron Nautilus (@TheLlamaKingg) reported 31 seconds ago

  3 Weeks without internet. Several phone calls to support promising follow ups. Even gave reference numbers. No follow up. Nothing. This is crazy @iiNet

• 
  Diane Dromgold (@DianeDromgold) reported 1 minute ago

  It's impossible to get any help from @iinet They are cancelling hosting but no reply to messages, no one ever picks up even when we wait on the phone for hours. Come on! There has to be some way to get help. Has anyone called the Ombudsman?

• 
  Ray ⭐️⭐️⭐️ 🐀bag. (@ScallywagRay) reported 1 minute ago

  @dmann_deb @iiNet Ours in GWest is down also, Deb, has been since around 4pm..

• 
  Rod L (@lavo96) reported 3 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  BrokenShadows (@Ohenoki) reported 4 minutes ago

  This for real @iiNet ? Called at 4:30pm to talking to billing (west aus) told 18mins, after 45 no answer. Think something's wrong, so hang up and call back. Told 30mins, currently on 50 and counting. According to your website the billing should still be active until 7pm...

• 
  Lathaniel Sydney (@LathanielS5437) reported 6 minutes ago

  <ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service

• 
  Nat Sariman (@NatSariman) reported 9 minutes ago

  @iiNet Such a terrible service. Avoid. I was with them for over 10 years. I wish I could get them back. Nothing but problems

• 
  A Bloody Nice Chap (@Abloodynicechap) reported 9 minutes ago

  @Telstra @iiNet No- I report faults they instantly say its NBN, yet NBN can't find any faults. 4 months at $90 dollars with no 4g back-up. Shocking service, as highlighted here. I will be over with @iiNet by the end of the month and will recommend everyone else to do likewise.

• 
  Grumpy Dad (@Bendigodaz) reported 14 minutes ago

  @iiNet Really poor service tonight guys. Our CC was compromised so I changed payment details with you April 3rd. Now tonight, at 8pm you disconnect the service. Just as the call centre closes. Big help you guys are.