iiNet Outage Report in Tweed Heads, Tweed, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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E-mailProblems in the last 24 hours in Tweed Heads, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (72%)
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E-mail (10%)
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Total Blackout (7%)
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Wi-fi (7%)
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Phone (3%)
Community Discussion
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iiNet Issues Reports Near Tweed Heads, State of New South Wales
Latest outage, problems and issue reports in Tweed Heads and nearby locations:
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet That’s not working!
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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HG
(@hgo7627) reported
@ACLambert @iiNet Glad that’s over. But what a waste of energy. Like many, I suspect iiNet want to wear you down so you don’t give a fig.
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Anne CL
(@ACLambert) reported
Good work @iiNet : you just ignore the complaints and levy the "break contract fee" when you don't actually provide a service to our address. It's unconscionable. And did I mention I'm a customer of nearly 18 years standing? #unprofessional #buggerthecustomer
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Sara Davies
(@welshbird77) reported
@iiNet the worst company EVER !! I have had issues with you for 2 years on my service and about 100 calls to get the NBN installed. FINALLY get a date and the technician hasn't turned up !! I have taken the morning off work and arranged child care. You need to sort it out now !
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RetroMonkey
(@Retromonkey8) reported
@saltymolty @iiNet Thanks bro but I'm used to not eating... just like I'm used to the iinet services dropping and iinet relying on the fact it will "sort itself out" and they can pretend nothing is wrong in the first place. They need to fix the cause not wait out the symptoms. We deserve better.
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HG
(@hgo7627) reported
@ACLambert @MissBaileyWoof @iiNet Especially when their only engagement is to call and then demand you verify who you are!! I wonder if ACT Consumer Aafairs would be interested? Or Choice Magazine. As you say, unconscionable behaviour. And certainly not the behaviour of a supposedly responsible service provider.
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Once A Nerd
(@OnceANerd) reported
@iinet @NBNCo since the outage on the weekend in Conder/lanyon (postcode 2906), the internet has been very flakey.
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John Banks
(@johnban81940041) reported
@iiNet I see that you claim you No 1 for customer service. Hard to believe given my experience. I’ve been misled, lied to wasted days waiting for appoints that no ones turned up to. You can only contact offshore call centres who have no idea how to handle things.
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A D Morgan
(@A_D_Morgan) reported
If I don't get some customer service pretty soon I will be airing some ***** laundry @iinet Getting really shoddy treatment after years of no trouble. Pretty bloody angry about the whole thing.
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A D Morgan
(@A_D_Morgan) reported
@iiNet this section of your email signature means little when you’ve caused my phone to stop working. “If your issue can't wait, please call our Support Team on 13 22 58 or our Sales Team on 13 19 17 and we'll be happy to help.” I’ve sent 3 or 4 emails now to no response.
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Pamela Roberts
(@roberts_pam) reported
I have been trying to watch program this afternoon and can barely stream for 2 mins at a time. Your website says no problems with service so what is going wrong? @iiNet