iiNet

iiNet Outage Report in Tweed Heads, Tweed, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Tweed Heads, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Tweed Heads, Tweed, State of New South Wales 02/17/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. E-mail (8%)

    E-mail (8%)

  4. Phone (4%)

    Phone (4%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Tweed Heads, State of New South Wales

Latest outage, problems and issue reports in Tweed Heads and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Leesey_Lou LeeseyLou (@Leesey_Lou) reported

    Is there something majorly up with @iiNet right now? Can’t access their site or my emails and nothing about an outage anywhere

  • catemetz Cate Metzeling (@catemetz) reported

    @iiNet this is not ok. When you finally fix this outage you need to address your communication plan. No update whatsoever via social media or direct message. Shameful.

  • chifley_alison Alison from Conder (@chifley_alison) reported

    @iiNet @richardawa "Richard" appears not to be the only @iinet customer having problems.....

  • t2d66 2dogs (@t2d66) reported

    @iiNet @Rebus0906 been down since last night AEST mate. no pressure.

  • GregLongData Greg Long (@GregLongData) reported

    Dear @iiNet - try this: "Dear iiNet Customers. We're suffering an unexpected, system-wide failure due to equipment X at location Y. Engineers are frantically trying to resolve the problem. Next update at X:XX am"

  • ECeilings Esteem Ceilings (@ECeilings) reported

    @iiNet @Rebus0906 @iiNet so if I miss out on submitting my project quote I will not be happy. The lack of communication is the most upsetting thing no customer service anymore from you guys.. Going downhill very fast

  • AmryanAnnie 🌻 Annie Ryan 🌻 (@AmryanAnnie) reported

    @iiNet PLEASE FIX our webmail!!! #iiNetOutage

  • thewalburns thewalburns (@thewalburns) reported

    @iiNet you seem to be down Why are you informing your customers about what is happening ?

  • t2d66 2dogs (@t2d66) reported

    @jswharton @iiNet Was on hold listening to back 2 back ads this a.m. for 2hrs 1min 43 secs, then the machine hung up on me. Rang back Billing got to 2 mins 35. Maybe I should let the phone answerers get out back to help the techs. No humans to chat with to pay a bill. Down since last night AEST.

  • chucker4x4 Mr.G (@chucker4x4) reported

    @iiNet no emails since 24/12 … sorry this is not good enough when paying top dollar for a internet service. No communication either.