iiNet

iiNet Outage Report in Tweed Heads, Tweed, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Tweed Heads, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Tweed Heads, Tweed, State of New South Wales 12/08/2025 19:30

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (83%)

    Internet (83%)

  2. Total Blackout (7%)

    Total Blackout (7%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Tweed Heads, State of New South Wales

Latest outage, problems and issue reports in Tweed Heads and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • okjustesting Karl! (@okjustesting) reported

    @OrangeFizzer @iiNet @Aussie_BB Their customer service is seriously good. You can ring them and they’ll be honest.

  • TezzaCoops Teri Cooper (@TezzaCoops) reported

    @iiNet is there an issue in St Kilda tonight? My normally good home wireless speed is less than 1mbps and has been for 2 hours. Please advise, thanks

  • toddhoustein Todd Houstein (@toddhoustein) reported

    @bigmoonidiot @bigbadgus_ @iiNet I left Belong at the start of this year. They continued charging me for the cancelled service. Same for other ex-customers. They acknowledged it 6 weeks ago, but still haven't repaid... and they seem to be actively avoiding us!

  • roycabs Roy Cablewski (@roycabs) reported

    @iiNet does iiNet no longer do support tickets, or is it just phone support now? I'm happy to do support via a written ticket as it's a little easier to manage time.

  • bigbadgus_ big gus (@bigbadgus_) reported

    another day another @iiNet outage and 0 explanation, i pay the highest i can per month yet the last 3 months have been the worst experience i’ve ever had with an ISP- any recommendation?

  • bigbadgus_ big gus (@bigbadgus_) reported

    @iiNet My name is Angus Black, you can surely find my account with the amount of complaints and shocking service i’ve been given, i have been sent error logs of over 100 drop outs in 2 days only to be told ‘we can’t find a fault’ now nbn line is fine but you can’t pull a speed test.

  • Nutmeg111 stuart.gee 💧 (@Nutmeg111) reported

    I have just spent the last 2 hours dealing with @iiNet this has to be one of the worst customer service experiences that I have had to go through ever, bounced from dept to dept for a simple request, I guess it justifies leaving their service. #poorservice #rippingofpensioners

  • katling73 Kate Trusler (@katling73) reported

    @iiNet is there a problem with the internet in Thornbury (3071)? It went down about 10 mins ago and the NBN box has been cycling through trying to reconnect ever since.

  • SoManyEarrings So Many Earrings (@SoManyEarrings) reported

    @OrangeFizzer @iiNet Damn, I'll keep an eye out for that, I'm with them. Haven't had any issues so far but if I'm expected to pay more... 🤬

  • DevolvedRob Rob Hill (@DevolvedRob) reported

    We got a notification from @iiNet that there would be some disruption to our internet service in the wee hours of this morning and our service now is basically non-existent. I can’t wait until we move house soon and go with literally any other provider