iiNet

iiNet Outage Report in Tweed Heads, Tweed, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Tweed Heads, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Tweed Heads, Tweed, State of New South Wales 01/08/2026 23:10

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (79%)

    Internet (79%)

  2. E-mail (9%)

    E-mail (9%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Tweed Heads, State of New South Wales

Latest outage, problems and issue reports in Tweed Heads and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • kezarthur Keri Arthur (@kezarthur) reported

    hey @iiNet, when are you going to fix your email/webmail problems? Hell, when are you going to put out a simple notice acknowledging there are problems & giving an estimate of it being fixed? Poor customer service

  • GregLongData Greg Long (@GregLongData) reported

    Dear @iiNet - try this: "Dear iiNet Customers. We're suffering an unexpected, system-wide failure due to equipment X at location Y. Engineers are frantically trying to resolve the problem. Next update at X:XX am"

  • chucker4x4 Mr.G (@chucker4x4) reported

    @iiNet no emails since 24/12 … sorry this is not good enough when paying top dollar for a internet service. No communication either.

  • ExcelYourself Neale Blackwood (@ExcelYourself) reported

    Hey @iiNet is your website and email down?

  • GregLongData Greg Long (@GregLongData) reported

    I'll be very interested to hear how @IInet explain the scale and duration of this outage - a single failure point? Outrageous.

  • chifley_alison Alison from Conder (@chifley_alison) reported

    @iiNet @richardawa "Richard" appears not to be the only @iinet customer having problems.....

  • DanRead3 Dan Read (@DanRead3) reported

    @MikeCarlton01 Dozens of @iiNet customers have been tweeting about this for over 12 hours - no response until about an hour ago. And no ETA on a fix… Appalling service

  • t2d66 2dogs (@t2d66) reported

    @kidsglasses @iiNet @Rebus0906 Should stop thousands of us 'spend & saving' today. Must be super super serious issue. Wonder what is behind this..... On hold on phone 1:10 min hearing ads back to back. Email down. What mess. Error 522 Ray ID: ***** 2021-12-25 22:41:36 UTC Connection timed out.

  • Leesey_Lou LeeseyLou (@Leesey_Lou) reported

    Is there something majorly up with @iiNet right now? Can’t access their site or my emails and nothing about an outage anywhere

  • _Costley Costley ⚽️❣️MUFC (@_Costley) reported

    @iiNet @richardawa iiNet maybe you should put out a notice so users know it’s a spread issue and not having to hunt your replies for answers. I’m questioning keeping my service after price increases whilst reliability and customer service decreases.