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iiNet Outage Report in Tweed Heads, Tweed, New South Wales

Why is my iiNet service not working?

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Tweed Heads, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tweed Heads, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 62% Internet (62%)
  • 19% Wi-fi (19%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • michaelhutton
    Michael Hutton (@michaelhutton) reported

    @stkitching @iiNet Having the same issue in Annandale. Haven't had internet all day @iiNet

  • shouldandmust
    mick (@shouldandmust) reported

    I have lodged ANOTHER complaint with the telecommunications ombudsman but I did that in May 2021 as well and even though I was assured by @iiNet the issue was resolved it has happened again

  • Jonesy_Vanlife
    Brett Jones (@Jonesy_Vanlife) reported

    @iiNet So your internal systems that are down and effect the customers and not reported anywhere are fixed now ????

  • shouldandmust
    mick (@shouldandmust) reported

    @NBN_Australia and @iiNet keep telling me the issue can’t be resolved because someone with a similar address must be trying to connect the internet but I don’t have any neighbours and my block hasn’t been altered since it was registered in 1923

  • awambmrgw
    🐀 Awambmrgw 🕯💉💉 (@awambmrgw) reported

    @ken_killcare @miriamcosic @iiNet Nope, the problem is 100% Iinet. 6 mths ago at the end of a 6mth intro offer to new plan, they wouldn't neg on price and upped from $99 to $129. When we left over a separate issue, they offered same deal for $89. Too late! If they'd neg earlier, I wouldn't have shopped around.

  • shouldandmust
    mick (@shouldandmust) reported

    @iiNet Cool thanks 1-2 more days with no internet for an issue that could have been rectified 2 days ago even though I’ve spoken to @iinet customer service every single day and they assured me every day it was being investigated and escalated

  • miriamcosic
    Miriam Cosic (@miriamcosic) reported

    @iiNet If it’s still down when I return from an interstate job I’m leaving on in the a.m. I’ll contact you. Tonight is a list cause…

  • angelgabe6
    KotoniStaggsStan (@angelgabe6) reported

    Is anybody with @iinet? Looking for a new service provider.

  • Peter_McHenry
    Peter McHenry (@Peter_McHenry) reported

    Hey @iiNet . Is there an issue with Vodafone 5G at the moment? My wireless router is not connecting. Have rebooted numerous times. Am in inner west Sydney. Thank you

  • ash01
    ash. (@ash01) reported

    @iiNet the internet over the last month in 3055 has been terrible. What has changed?