iiNet Outage Report in Tweed Heads, Tweed, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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E-mailProblems in the last 24 hours in Tweed Heads, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (76%)
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E-mail (8%)
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Wi-fi (8%)
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Phone (6%)
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Total Blackout (2%)
Community Discussion
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iiNet Issues Reports Near Tweed Heads, State of New South Wales
Latest outage, problems and issue reports in Tweed Heads and nearby locations:
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet That’s not working!
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Thinus van Rensburg
(@tvren) reported
@cameronsloy @iiNet I suspect they are down again
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Amanda Ralph
(@ralphytown) reported
How is it that @iiNet can have such a catastrophic service failure and there be absolutely no mention of it on their website homepage or social media channels? #iinet #iinetstilldown @acmadotgov
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Jia-Yee Lee
(@jia_yeelee) reported
@iiNet no email since Christmas day. What is status update to fix this?
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Philip Johnson
(@pjohs1627) reported
@iiNet Any update ? Email still down for days ring support that fails too
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Bear
(@_bin_chicken) reported
@iiNet Rinse and repeat, you retain customers by owning an issue early and by providing strong communication. Email is down again and you are silent
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Phil
(@officialphilk) reported
@daj416418 @iiNet If iinet servers weren't available to receive mail then iinet can't restore them as they never had them. You'll be waiting for the sending servers to re-try. Hopefully.
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Janet Evans
(@uramaaaaaaazing) reported
@iiNet Hi! Can I please have a couple of days deleted from my bill, as I'm paying full price for a full service....and in spite of circumstances beyond your control (even though this has happened a couple of times before), I'm not getting full service. Thanks @iiNet
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Michael Peter
(@MichaelPeter259) reported
@iiNet Going on here in Melbourne for almost 72 hours!!! No explanation and no details given!! Horrific customer service as no explanation or time line for recovery !!!!!!!!!!!!!!!!!!!!!!
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Bernard Laurenson
(@WeekendwithBern) reported
@iiNet Parents email still not working... thanks iinet - I've really appreciated being ICT support on Xmas day , Boxing day / proclamation day, complicated by your lack of communication to customers... please advise by how much next month's bill will be reduced...
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Kathryn Buxton
(@KathrynBuxton3) reported
@iiNet I received a few emails for a short time this morning and now nothing again?? Any one with the same problem?