iiNet Outage Report in Tweed Heads, Tweed, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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E-mailProblems in the last 24 hours in Tweed Heads, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (72%)
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E-mail (12%)
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Total Blackout (7%)
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Wi-fi (7%)
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Phone (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports Near Tweed Heads, State of New South Wales
Latest outage, problems and issue reports in Tweed Heads and nearby locations:
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet That’s not working!
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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David Smith
(@dsmith24perth) reported
@iiNet Just a point. Years ago I had a problem which related to drop outs and was told iinet had to persuade Telstra to sort it out. Now it’s the same with NBN. This system seems to be broken and the customer loses out every time.
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Jays
(@Jays200) reported
@NBN_Australia I appreciate your assistance today but if you read my 1st tweet you'll notice I mentioned that I had already reported fault with @iiNet. This is the problem with too many links in the chain. The fault isn't at my premises. DM me and I'll provide more details.
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Brooke Gordon
(@brookeg1424) reported
@iiNet very disappointed with your service today. We have been customers for 11 years. Now with your swap over to Vodafone mobile network there are issues your staff don’t want to fix. I was on the phone to support, got disconnected, no follow up or call back.
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Mark Bennett
(@mrb285) reported
@iiNet Managed to get one third of my service reinstated on the same day... Now for the fetch and the email address restore please. As a bonus fourth, change your policy so random people can't just request provision of a service which automatically disconnects any current service.
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J.
(@mynameisjanah) reported
i'm loving that i have the DMs from my conversation with @iiNet yesterday, they are helping me cut through the bullshit. i was almost fobbed off because i have a hybrid node network i had no choice to buy
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Nigel Lake
(@Nigel_Lake) reported
For my Aussie friends: watch out for a cheeky invoice from @Iinet. We closed our account several years ago (we moved the office so no longer needed their service). For some reason, they sneakily decided to start invoicing us again this month...
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Dave The Happy Singer
(@HappySinger) reported
@laurenmartyn @Aussie_BB @iiNet To be fair to ii, if it's a technical fault with the line, they might not be able to do much other than escalate it to the NBN. But: Aussie's signup and service so far have been stellar if you do decide to move.
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Ben Martin
(@Bennythepagan) reported
@iiNet hey guys. Problem with nbn at 3351 postcode. Website listed nothing, but there’s no access. Tried all the usual gateway resets etc. can you please look into this thanks!
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Chris Mackenzie
(@mackc5) reported
@iiNet service is suspended but you have charged me overnight. Any chance of turning the internet back on?
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Emilioooo
(@Emilio84j) reported
I am a very patient person but I am just about at the end of my tether with @iiNet I was a customer for years previously, have attempted to sign up again, have been charged almost $500 so far and am entering my fourth week of no internet. Regretting not choosing someone else.