iiNet Outage Report in Tweed Heads, Tweed, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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E-mailProblems in the last 24 hours in Tweed Heads, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (72%)
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E-mail (11%)
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Total Blackout (7%)
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Wi-fi (7%)
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Phone (3%)
Community Discussion
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iiNet Issues Reports Near Tweed Heads, State of New South Wales
Latest outage, problems and issue reports in Tweed Heads and nearby locations:
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet That’s not working!
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Simon
(@Jovianshadow) reported
@iiNet is there a fix timeframe for the outage in 2619?
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Geoff Robinson
(@GeoffPolHist) reported
Self inflicted EOY brain to lose card & then forget to pay @iiNet but 30 hrs since my payment recorded & still no service seems excessive
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MisMee #FullyVaxxed
(@mismee) reported
@iiNet had emails for a little while today ... but guess what?? It's down again!! No notifications from you, just chance that I happened to check. No notices on FB or Twitter. Really poor service. The outage I understand, no news I can't.
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Justin K Davies
(@justinkdavies) reported
@iiNet cannot get through on call centre. Disconnects after 1 minute 40 seconds. Need assistance for new connection in willeton- no connection since 24 December. Please help
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Rosalie Bent
(@RosalieBent) reported
@iiNet A truly DISGRACEFUL performance by IINET. 3 days out of action and ZERO notifications other than a lame tweet 30 hours after it all went down. Clearly, it is time to get another ISP that actually has backup plans.
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Amanda Ralph
(@ralphytown) reported
Hi @iiNet More hot weather forecast for #Perth over the next week so understandably your customers are concerned that there will be another 'weather related' catastrophic server outage. Do you now have a BCP in place to mitigate reliance on a single location? #iinet @__thewest__
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Mat
(@mat945) reported
@Peter_F_Ryan @iiNet That is pretty poor Peter, they should have closed the lines and taken the calls in queue, or dumped them but not left them on hold. They have fairly robust technology so would be fully aware of how many are waiting
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Kath
(@Kathblue) reported
@jtcompsolutions @iiNet No. I saw someone else here having the same issue. Parts of WA have no power and I believe this is what is affecting iiNet as they are based in WA.
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💉 Peter Hunter 💉
(@PCHunter_75) reported
@MikeCarlton01 On a brighter note Mike ... @iiNet seems to have finally sorted its e-mail problem. The worst for me was having some subscriptions I have to renew every month that come through my e-mail. Until today I haven't been able to access what I pay for since Friday 🤬
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Iain Grant
(@Iain_Grant3) reported
@Peter_F_Ryan @iiNet Peter generally, organisations don't want to provide ctr service, it's expensive & that's why yr plan is relatively inexpensive. Telstra & Optus are marginally better in terms of ctr service - they "own" the network and seldom drop out completely. ALL are in the Telecom Triangle.