iiNet

iiNet Outage Report in Tweed Heads, Tweed, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Tweed Heads, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Tweed Heads, Tweed, State of New South Wales 12/01/2025 03:30

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (82%)

    Internet (82%)

  2. Total Blackout (7%)

    Total Blackout (7%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Tweed Heads, State of New South Wales

Latest outage, problems and issue reports in Tweed Heads and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Joey_KinginWA Joey King (@Joey_KinginWA) reported

    @PetraAu @slsandpet @iiNet The ombudsman can fine them for each day your complaint is not resolved and if they have to many days of unresolved complaints they get their arses kicked. Ombudsman in this industry has huge amount of power. Good luck

  • earsman_paul Paul Earsman (@earsman_paul) reported

    @iiNet interesting to see you claim to be number 1 in customer service. I have been trying to get you to fix my constant dropouts for 9 weeks, and still can’t use the internet for any longer than a couple of hours. Very poor customer service

  • Jspar3 Jspar (@Jspar3) reported

    @iiNet been waiting two months for my connection which is meant to be done at 8am tomorrow morning. Suddenly get a message five minutes ago it's been changed to the 29th, when I'm not even in the state. Customer service line is closed, sweet service..

  • Aussie_BB Aussie Broadband (@Aussie_BB) reported

    @beans1990 @iiNet We do! They are $5 per month on a Residential service :) - Bec

  • jokay jokay (@jokay) reported

    When you're trying to fix your Mum's email, and you're on hold to grapevine support which might be @iinet support or maybe now it's @tpg support and the hold music is awful and you don't believe the 'we'll be with you shortly' messages and you want to break something! 🧐🤪🤬

  • mooshka79 Kristy Himbrechts (@mooshka79) reported

    @iiNet taken a 5th payment from me and still have not connected my internet!!! Worst customer service ever experienced. iiNet are thiefs

  • joshSLOAN92 jooshaaa (@joshSLOAN92) reported

    @iiNet just emailed support. RE: new modem not working and getting a tech out. Don’t wanna spend ages on the phone.

  • Joey_KinginWA Joey King (@Joey_KinginWA) reported

    @PetraAu @slsandpet @iiNet Use dot points and be succinct. When I complained the ombudsman called me within 30 mins of submitting the complaint to tell me they had it and iiNet called an hour later. They have people who only deal with ombudsman complaints and issues get resolved as fast as possible.

  • 25DollarSupport $25 Dollar Support (@25DollarSupport) reported

    @weezmgk @iiNet I can help you fix it

  • freddstid whisaldolf (@freddstid) reported

    @iiNet internets down in taree. Is that due to the flooding?