iiNet Outage Report in Tweed Heads, Tweed, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Tweed Heads, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (82%)
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Total Blackout (7%)
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Wi-fi (7%)
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E-mail (2%)
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Phone (2%)
Community Discussion
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iiNet Issues Reports Near Tweed Heads, State of New South Wales
Latest outage, problems and issue reports in Tweed Heads and nearby locations:
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet That’s not working!
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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2dogs
(@t2d66) reported
@kidsglasses @iiNet @Rebus0906 Should stop thousands of us 'spend & saving' today. Must be super super serious issue. Wonder what is behind this..... On hold on phone 1:10 min hearing ads back to back. Email down. What mess. Error 522 Ray ID: ***** 2021-12-25 22:41:36 UTC Connection timed out.
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Juno
(@GiraffesRule1) reported
@MikeCarlton01 Seems they have a problem Australia wide. Would be good if someone bothered to post on their Twitter account to inform us what is happening. @iiNet
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AnnMarie Chamberlain
(@AMadelaide21) reported
@iiNet hey guys any chance we can get some idea when your outage affecting email etc will be fixed
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Mr.G
(@chucker4x4) reported
@iiNet no emails since 24/12 … sorry this is not good enough when paying top dollar for a internet service. No communication either.
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Kevin
(@kcilliers) reported
@iiNet is having a problem with emails. Also their home page is not accessible. Mostly I've never had problems with @iiNet in over 20 years with them, so there must be some pretty major issue going on......
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PlanetB
(@ThePubTest7) reported
@iiNet @WendyBirdOZ You should have announced this issue on your Twitter and Facebook accounts, Surely you have protocols - causes greater reputation damage when it appears IInet are in hiding.
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Jaymz 🤘
(@AceF1910) reported
Would be great @iiNet to tell us about the issues. Not good at customer relations are you iinet. #iinet
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Teddles
(@TeddlesDisFixie) reported
.@iiNet a statement or ETA on when we can access our emails accounts or possibly cancel our credit cards if they’ve been compromised would be fantastic.
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John w
(@johnrw01) reported
@iiNet @StuartSMWalker Surely a bit of hot weather doesn’t causes an ISP to stop providing a service. Seems a bit of a lame excuse. 16hrs is very poor SLA for an ISP esp when the parent company is up and running.
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Randy Goldberg
(@RgtempMarc) reported
@iiNet hi guys and gals. Any estimate on when services (eg email) might be restored? I'm assuming you had a shut-down because of the temperatures.