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iiNet Outage Report in Tweed Heads, Tweed, New South Wales

Why is my iiNet service not working?

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Tweed Heads, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tweed Heads, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 62% Internet (62%)
  • 19% Wi-fi (19%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • DonnaMHanson
    Donna Maree Hanson (@DonnaMHanson) reported

    Internet is out. I’ve been on hold to iinet for more than 45 minutes. Used to be you could leave your number -not this time. I’m going insane listening to the messages and crap music. Plans for evening dead.@iiNet

  • tenmant
    Tony Tenaglia (@tenmant) reported

    @iiNet #iinet I am in Taylors Lakes Vic with no internet all day - after 3 hours waiting on phone I get cut off mid discussion with your support guy - now 10 mins into my next 3 hour wait

  • AFLCrowCast
    Crow Cast (@AFLCrowCast) reported

    @iiNet been on hold and hung up on twice since 6pm. Over 4 hours on hold. Come on, where's the service?

  • _swordfish6975
    swordfish6975.eth 🇦🇺 (@_swordfish6975) reported

    @iiNet 🤡 Oops, your bad @iiNet! Looks like you forgot one important detail - I can't send a DM since ya don't follow me, I also don't hand out personal deets on twitter just a FYI. Guess I'll just have to stick with my usually trusty "NO JUNK MAIL" sign for now. #socialmediablunder 🤡

  • mySMtips
    Tim Williams (@mySMtips) reported

    @iiNet How do I report our company website as being SAFE to Optus? We had an issue a few weeks ago and all problems have been resolved. It is now 100% clean as indicated by Google & 90+ Virus Security Site checkers. It's still being blocked by Optus / Costing us $10-15K a week!

  • AbbieGatorTTV
    AbbieGator 🏳️‍⚧️ (@AbbieGatorTTV) reported

    So not sure why @iiNet wasn't able to fix my issue yesterday but took a single call today to fix my internet woes, but hey, it works now at least. Took way too long to get it working but at least it works now.

  • VacuousNess
    💧 Vacuous the vaccinated. (@VacuousNess) reported

    @iiNet you just lost a customer of 7yrs

  • AbbieGatorTTV
    AbbieGator 🏳️‍⚧️ (@AbbieGatorTTV) reported

    Ahh, the pains of having international meetings but the internet doesn't want to be stable and the new router provided by the ISP also doesn't work since it's not set up on @iiNet s side and I've already spent an hour+ on the phone today trying to fix this.

  • ChelsiCrame
    not quite normal (@ChelsiCrame) reported

    @iiNet since I cant get anyone on the phone or to answer my emails, let's try here. I sent an email about an ongoing unresolved issue. It's been a week without any clear communication or solution. Can I please get something from anyone! My email reference number is 378440766

  • CarlyRaeSpencer
    Carly Rae Spencer (@CarlyRaeSpencer) reported

    @iiNet How about instead of pitching for new customers you look after and service the ones you have already?