iiNet Outage Report in Tweed Heads, Tweed, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Tweed Heads, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (77%)
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E-mail (8%)
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Wi-fi (6%)
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Phone (6%)
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Total Blackout (2%)
Community Discussion
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iiNet Issues Reports Near Tweed Heads, State of New South Wales
Latest outage, problems and issue reports in Tweed Heads and nearby locations:
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet That’s not working!
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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geoff h
(@ghoula) reported
@iiNet hi, internet down 3844. Any known issues?
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John Banks
(@johnban81940041) reported
@iiNet That's not been my experience by any stretch, as you can probably see from my earlier tweets. Although I'm not surprised thaf anyone of any seniority, or even anyone in country, is willing to pick up the phone and talk to a customer. Mind you, you have my money so why would you?
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Pamela Roberts
(@roberts_pam) reported
I have been trying to watch program this afternoon and can barely stream for 2 mins at a time. Your website says no problems with service so what is going wrong? @iiNet
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snato ghauro
(@tzarcasm) reported
Any idea what’s going on, @iiNet? Your website states there’s no outages, but it’s never right
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Once A Nerd
(@OnceANerd) reported
@iinet @NBNCo since the outage on the weekend in Conder/lanyon (postcode 2906), the internet has been very flakey.
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John Banks
(@johnban81940041) reported
@iiNet This went to a senior manager first. I was on the phone with a guys form your provisioning team whilst he was talking to a SM. He refused to talk to me and dumped it an underling in customer relations.
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HG
(@hgo7627) reported
@ACLambert @MissBaileyWoof @iiNet Especially when their only engagement is to call and then demand you verify who you are!! I wonder if ACT Consumer Aafairs would be interested? Or Choice Magazine. As you say, unconscionable behaviour. And certainly not the behaviour of a supposedly responsible service provider.
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John Banks
(@johnban81940041) reported
@iiNet What a surprise that @iinet customer relations have achieved nothing at all to help and now don’t even return calls. Having to deal with NBN direct. An appalling “service” provider.
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Sara Davies
(@welshbird77) reported
@iiNet the worst company EVER !! I have had issues with you for 2 years on my service and about 100 calls to get the NBN installed. FINALLY get a date and the technician hasn't turned up !! I have taken the morning off work and arranged child care. You need to sort it out now !
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A D Morgan
(@A_D_Morgan) reported
If I don't get some customer service pretty soon I will be airing some ***** laundry @iinet Getting really shoddy treatment after years of no trouble. Pretty bloody angry about the whole thing.