iiNet

iiNet Outage Report in Tweed Heads, Tweed, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Tweed Heads, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Tweed Heads, Tweed, State of New South Wales 09/18/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (4%)

    Phone (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Tweed Heads, State of New South Wales

Latest outage, problems and issue reports in Tweed Heads and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Badgerdragon terrence (@Badgerdragon) reported

    @ralphytown @iiNet Had a brief download of messages then nothing. Asking for password login but doesn’t respond.

  • DoctorhelmKaren Karen Scott (@DoctorhelmKaren) reported

    @iiNet I think the issue may have fixed itself. But should it return I’ll definitely DM you. Many thanks.

  • AmryanAnnie 🌻 Annie Ryan 🌻 (@AmryanAnnie) reported

    @iiNet Can you please please please update your ‘customers’ about what is happening re webmail & when you expect to have services working. It’s day 4 of this debacle in Victoria and we haven’t heard from you since the one and only outage post.

  • imclean557 Ian McLean (@imclean557) reported

    @iiNet Our business cloud hosting has been down since Christmas Day. Phoning hosting support I get a message saying support will resume on January 29th. We cannot wait another day. I can provide a reference number as I have also emailed. How can we resolve this situation now?

  • ralphytown Amanda Ralph (@ralphytown) reported

    .@acmadotgov how is it acceptable that @iiNet has a catastrophic service issue (now entering Day 5) and there is no update or advice on their website, social media and that they are ignoring customer requests for status update and service advice? #iinet #iinetstilldown

  • numloxx Carsten Bauer (@numloxx) reported

    Is @iiNet going to compensate customers after a 24 hour email outage? The same thing happened in 2015 and 2018, why have they not taken steps in preventing this? IF they are telling customers the truth about what happened?

  • rossj80 ross (@rossj80) reported

    @iiNet email still down, are you kidding?

  • uramaaaaaaazing Janet Evans (@uramaaaaaaazing) reported

    @iiNet @iinet can you please get in touch with your customers and let us know what's happening??? Sorry - this is terrible service. Some of your customers will soon be ex.

  • Threechordsongs Purple (@Threechordsongs) reported

    @iiNet What’s happening !!!!????? How about giving your customers an update on this email outage ? Haven’t received any emails now for 48hrs.

  • Crystal56406138 Don't Newspeak To Me (@Crystal56406138) reported

    @Uji733 @iiNet @Hornso43 I don't believe this is a server problem. 3 days and no email. More like they've been hacked.