1. Home
  2. ❯
  3. Companies
  4. ❯
  5. iiNet
  6. ❯
  7. Tweed Heads, New South Wales
iiNet

iiNet Outage Report in Tweed Heads, Tweed, New South Wales

Why is my iiNet service not working?

No problems detected

If you are having issues, please submit a report below.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Tweed Heads, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tweed Heads, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 62% Internet (62%)
  • 19% Wi-fi (19%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • dsmith24perth
    David Smith (@dsmith24perth) reported

    Hey @NBN_Australia I have had a drop out and low speed problem through @iiNet going on months yet you have refused to get a technician to visit the node to try and sort it out. What does it take to get you to help?

  • Emilio84j
    Emilioooo (@Emilio84j) reported

    I am a very patient person but I am just about at the end of my tether with @iiNet I was a customer for years previously, have attempted to sign up again, have been charged almost $500 so far and am entering my fourth week of no internet. Regretting not choosing someone else.

  • EmilTorroba
    Emil Martin Torroba (@EmilTorroba) reported

    @iiNet No point ! You won’t help

  • Sabre070
    Josh Harvey (@Sabre070) reported

    @iiNet Happened again tonight, seems to be the same issue. Any investigation would be appreciated.

  • asdcadsaerfasdf
    Fat Man (@asdcadsaerfasdf) reported

    spoke to a tech at @iiNet they put me on hold for 32min and then they hang up on me. All this to try and resolve an issue that has been happening for two weeks.

  • thatsjazz2
    💧Sally Corbett (@thatsjazz2) reported

    @IanWoolf @iiNet OK, and just again, why such a big difference between down and upload. HFC is only available in limited urban areas I think?

  • dsmith24perth
    David Smith (@dsmith24perth) reported

    @iiNet Just a point. Years ago I had a problem which related to drop outs and was told iinet had to persuade Telstra to sort it out. Now it’s the same with NBN. This system seems to be broken and the customer loses out every time.

  • Josephcoinstag
    Josephco.instagram (@Josephcoinstag) reported

    @iiNet 72 hours no internet access..iiNet technical people telling me yesterday iiNet sales people had misled me..three phone calls from iiNet support today where link quality was so bad we could not talk..seriously...@iiNet

  • sophiemunns
    Sophie Munns (@sophiemunns) reported

    Customer of @iiNet for 11 years yet after one month of promises you have not helped resolve a critical issue with our landline!!??

  • ninalo
    Nina Luda (@ninalo) reported

    @iiNet Good evening. I have been without connection for over three hours. I have checked and there is an unplanned incident with NBN in my area. What I do not understand is that my neighbour two doors down has not lost her connection. I do realise I have to wait on NBN to fix.