iiNet Outage Report in Tweed Heads, Tweed, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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E-mailProblems in the last 24 hours in Tweed Heads, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (83%)
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Total Blackout (8%)
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Wi-fi (5%)
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E-mail (3%)
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Phone (3%)
Community Discussion
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iiNet Issues Reports Near Tweed Heads, State of New South Wales
Latest outage, problems and issue reports in Tweed Heads and nearby locations:
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet That’s not working!
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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#RichardFromPhotoOps
(@RichardTuffin) reported
@iiNet again... I'm the only Richard Tuffin in Canberra who's a client of yours. If you can't trace down my records based on that information, you're in the wrong job.
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#RichardFromPhotoOps
(@RichardTuffin) reported
@iinet I need to escalate my current issues with your service. Your agents have outright lied to me today. Outright. The recordings will prove it. I'm beyond consolable right now.
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#RichardFromPhotoOps
(@RichardTuffin) reported
Ten years an @iinet customer and by far and away the worst customer experience I've had with them this week. And none of it my fault - unless you get into the absolute minuture of their frigging customer service agreements. So much for client loyalty.
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Matt Swards
(@mattswards) reported
How you know your just a number and not a customer at @iiNet - you get sent promotion material for the exact same plan you’re signed on at the same address.
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Raj
(@TypeRaj) reported
@iiNet My NBN modem keeps losing its connection to your network. This has been happening every hour the whole day! NBN site don’t list any outages in my area (Ryde). What’s going on?
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Rob Jones Whyayeman!
(@reddwharf) reported
@RichardTuffin @iiNet Try Mint. I changed four months ago. No probs. Australian service techs, based in Hobart. Great service.
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Jspar
(@Jspar3) reported
@iiNet been waiting two months for my connection which is meant to be done at 8am tomorrow morning. Suddenly get a message five minutes ago it's been changed to the 29th, when I'm not even in the state. Customer service line is closed, sweet service..
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Lesley Dimmock
(@elldeelosang) reported
Disgusted and disappointed. Been with @iiNet for 21 years and they can't even meet a request to suspend my billing for the two months I'll be away and not using the service. Time to change providers, methinks...
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Iben hansen
(@we_push_buttons) reported
Did I mention the @iinet is the worst company ever? Automated money grabbing losers who have everything so badly automated that the billing department is all that works. I owe them nothing . They won’t stop their automated calls!
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Paul Earsman
(@earsman_paul) reported
@iiNet interesting to see you claim to be number 1 in customer service. I have been trying to get you to fix my constant dropouts for 9 weeks, and still can’t use the internet for any longer than a couple of hours. Very poor customer service