iiNet Outage Report in Tweed Heads, Tweed, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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E-mailProblems in the last 24 hours in Tweed Heads, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (79%)
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E-mail (8%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Community Discussion
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iiNet Issues Reports Near Tweed Heads, State of New South Wales
Latest outage, problems and issue reports in Tweed Heads and nearby locations:
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet That’s not working!
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Allison Fyfe
(@operawords) reported
@iiNet Rang iiNet 6 weeks ago with problem and help desk girl in South Africa told me she needed to “go to the sixth floor” and she would ring me back….still waiting…
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Simon Oliver Wright
(@euphospug) reported
@Nemspy @jen_vevie @iiNet They USED to be WA company, and their customer service was second to none, then after they were bought by TPG (NSW company) it all went to ****
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Peter Bosch
(@PeterBosch914) reported
@iiNet How about upgrading your existing system to work with Outlook on computers outside your network 🤔🤔🤔
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Nick Pappas
(@Navlakas) reported
@PhillipAdams_1 Appalling service from @iiNet at such a critical time.
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Denis Charron
(@dccharron) reported
I hope this serious outage at @iiNet will be a wake-up call for management to implement a redundant strategy for mail hosting. To blame the hot weather for an outage is shameful on so many levels. Impact of this 24+ hour outage during a pandemic and Christmas holiday is serious.
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Rosalie Bent
(@RosalieBent) reported
@Nemspy @iiNet 30 hours now &no sign of when it will come back. they are not over-reacting. some of us run businesses depending on email. It is a worldwide drama when gmail goes down for 30mins, & a hot day in Perth is not 'extreme weather' assuming their servers aren't running in a garden shed
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ozshena
(@ozshena) reported
@iiNet Your total lack of information for over 24 hrs is what is unforgivable and will be losing you many thousands of customers and possibly include legal action from business clients. Your apology with no fix yet and no timeline for rectification is beyond acceptable for any business.
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Connor
(@connorbrady00) reported
@iiNet Paying $25 a year for an email service, and I can't even access any emails!! Could easily set up an email for free with better security.
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Sebastian
(@Sebasti75147061) reported
@iiNet how much longer do you think the outage will be?! Please don’t paste the same reply about ‘extreme weather’. Just want to know if it will be an hour/day/week so I can make other arrangements. Thanks.
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🌻 Annie Ryan 🌻
(@AmryanAnnie) reported
@iiNet Poor form guys! You could have notified customers 24 hours ago when services first went down. Most things are readily forgiven with some communication. And you are a communication business!!