iiNet Outage Report in Tweed Heads, Tweed, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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E-mailProblems in the last 24 hours in Tweed Heads, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (64%)
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Total Blackout (17%)
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Wi-fi (14%)
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E-mail (3%)
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Phone (2%)
Community Discussion
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iiNet Issues Reports Near Tweed Heads, State of New South Wales
Latest outage, problems and issue reports in Tweed Heads and nearby locations:
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet That’s not working!
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Liz 🌵
(@mivoicetoo) reported
Hey @iiNet, call me old fashioned, but with an outage of a day+, I would have had a team on here answering tweets and being responsive to everyone who can't get on to their email service. It's about to mess me up big time and I'm not very happy about it.
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JR-Smith
(@JR_Smtith) reported
@iiNet what do you mean by some?? your service is down for now 29 hours. that's not good enough. you guys are on vacation enjoy your days on the beach. Rubbish Service time to move on.
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ozshena
(@ozshena) reported
@iiNet Your total lack of information for over 24 hrs is what is unforgivable and will be losing you many thousands of customers and possibly include legal action from business clients. Your apology with no fix yet and no timeline for rectification is a pathetic effort.
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Don’t grow up, it’s a trap 🦘✳️💉
(@stejwill) reported
@iiNet And it happened a few years back and you’ve done nothing to stop it happening again. #fail
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Denis Charron
(@dccharron) reported
I hope this serious outage at @iiNet will be a wake-up call for management to implement a redundant strategy for mail hosting. To blame the hot weather for an outage is shameful on so many levels. Impact of this 24+ hour outage during a pandemic and Christmas holiday is serious.
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David Baker
(@DavidBaker33) reported
@iiNet If it takes you this long to recover from "extreme weather" I really worry what the situation would be if you faced major infrastructure damage from a fire, earthquake, etc. Surely your backup data center on the east coast should have kicked in within a few minutes?
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Amanda Ralph
(@ralphytown) reported
So @iiNet any ETA on restoration of services? Are u admitting that you have no back up plan and only a single set of servers in #WA that fail as soon as temp exceeds 42 degrees? #iinet
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Fay Pirotta
(@faypirotta) reported
Email still down, @iiNet , what a nuisance, more than 24 hours without email,
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Dave
(@davidbosman4) reported
@Devar @MikeCarlton01 @iiNet Lol ABB sucks even harder than iiNet
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Simon Keith
(@KeithSjkeith) reported
@iiNet @iiNetsupport seriously when will u think I can access my emails. As soon as we are late for a bill you guys are on to us like flys to Pooh. Get your **** together and hurry up seriously not good service