iiNet

iiNet Outage Report in Tweed Heads, Tweed, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Tweed Heads, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Tweed Heads, Tweed, State of New South Wales 02/02/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (77%)

    Internet (77%)

  2. E-mail (9%)

    E-mail (9%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Tweed Heads, State of New South Wales

Latest outage, problems and issue reports in Tweed Heads and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • shouldandmust mick (@shouldandmust) reported

    @iiNet confirm they could have fixed the issue on Friday but didn’t and instead assured me every day that they’re “prioritising” the issue and “escalating” my concerns. To ******* where? What a waste of everyone’s time because @iiNet customer service have actively lied every day

  • Jonesy_Vanlife Brett Jones (@Jonesy_Vanlife) reported

    @iiNet So after no help from your DM I have called again and spent 1.5 hrs on the phone mostly on hold to be told a supervisor will call me as soon as they hang-up still no call from the supervisor but then again this isn't surprising seeing you apparently have failed internal systems

  • Mvfcarsenal Carlo Guevarra (@Mvfcarsenal) reported

    @iiNet why is my speed on ur own router so slow. I'm paying for ultrafast but getting 27 Mbps per second and getting buffered .

  • shouldandmust mick (@shouldandmust) reported

    @NBN_Australia and @iiNet keep telling me the issue can’t be resolved because someone with a similar address must be trying to connect the internet but I don’t have any neighbours and my block hasn’t been altered since it was registered in 1923

  • philliphavea Phillip Havea (@philliphavea) reported from Sydney, State of New South Wales

    @iiNet what’s going on the with the internet? Been offline since lunch and no one has been able to take our support calls.

  • Jonesy_Vanlife Brett Jones (@Jonesy_Vanlife) reported

    @iiNet So your internal systems that are down and effect the customers and not reported anywhere are fixed now ????

  • shouldandmust mick (@shouldandmust) reported

    @iiNet Cool thanks 1-2 more days with no internet for an issue that could have been rectified 2 days ago even though I’ve spoken to @iinet customer service every single day and they assured me every day it was being investigated and escalated

  • JanB_QLD Jan Bowman 🌈 (@JanB_QLD) reported

    @iiNet is email down? Mine is not working.

  • michaelhutton Michael Hutton (@michaelhutton) reported

    @stkitching @iiNet Having the same issue in Annandale. Haven't had internet all day @iiNet

  • Matthew49134728 Matthew walker (@Matthew49134728) reported

    Hi @iiNet your website says service at my address there is “no indication of anything affecting you. Wooo hooo” but I have no service and @NBN_Australia website says there is an outage and to contact you???? What’s going on? Not wooo hooo! 🤬