iiNet

iiNet Outage Report in Tweed Heads, Tweed, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Tweed Heads, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Tweed Heads, Tweed, State of New South Wales 01/09/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (79%)

    Internet (79%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Tweed Heads, State of New South Wales

Latest outage, problems and issue reports in Tweed Heads and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • BVG87 Bart (@BVG87) reported

    @iiNet How do I get a username? I’m not a customer yet?

  • SandiHLogan Sandi Logan (@SandiHLogan) reported

    .@iiNet’s Kris says: “It looks like the outage in the area has already been resolved.” What planet is he on? If getting two minutes’ connectivity before it drops out again, as it has been doing for three days now, is “resolved”, I’m a Xmas ham. Turn it up Kris & fix this please.

  • hara_damon Damon O’Hara (@hara_damon) reported

    @SandiHLogan @iiNet @iiNet VDSL2+ customer here too. Happened yesterday as wel. Internet on and off last 48 hrs.

  • soswow Aleksandr "Sasha" Motsjonov (@soswow) reported

    @iiNet is there to cancel your internet service online somehow?

  • grumpyeconomist David Briggs (@grumpyeconomist) reported

    @iiNet there is no NBN outage detected in our area but we do not have internet in Brighton Vic. This is becoming too regular and we feel it’s time to change provider on the basis we are not receiving a reliable service

  • irreverentlaw Theirreverentlawyer (@irreverentlaw) reported

    @iiNet Do something about your call centres. Untrained people with stock answers that cannot fix your problem. 7 calls later and I'm still not connected properly. Hours of my time. This is crap

  • SandiHLogan Sandi Logan (@SandiHLogan) reported

    .@iiNet Tks for nothing. Your tech support had been taking calls for 48 hrs before you actually log a job: VDSL2 customers have NO internet, no VOIP, nada. And you have no clue why, let alone how long this will last. Brilliant Xmas marketing. Fix it please. First world problem.

  • mrsrheaharper Rhea Harper (@mrsrheaharper) reported

    @SandiHLogan @iiNet Post a message on the iiNet Whirlpool forum. Apparently their CTO is on there all day. I got my issues with them resolved within the hour when I posted there.

  • SandiHLogan Sandi Logan (@SandiHLogan) reported

    .@iiNet’s Kris is a winner. Still no solid reliable connection but he writes: “Thanks for your reply, Karl. We needed to confirm on your side if the issue is resolved..”. I have told him my name is not Karl. (But if he’s into cosplay ... joke, Joyce just a joke.)

  • Tanya_Stanton Tanya (@Tanya_Stanton) reported

    . @Internode customer service has really gone downhill since @iiNet took over. The number of times I’ve contacted them to sort out a simple issue is unacceptable not to mention them constantly hanging up on me once I finally get through to an operator #poorcustomerservice