iiNet

iiNet Outage Report in Tweed Heads, Tweed, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Tweed Heads, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Tweed Heads, Tweed, State of New South Wales 01/25/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (78%)

    Internet (78%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (4%)

    Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Tweed Heads, State of New South Wales

Latest outage, problems and issue reports in Tweed Heads and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • alsydlad asydlad (@alsydlad) reported

    @NBN_Australia absolutely gutted and tired of NBN & even more ever so useless @iiNet - too many chances and opportunities to rectify your actions with too little improvement. After 10 years, I must consider other reliable options. Pathetic service - both hang your heads in shame.

  • mahootna2 Real (Not a bot) Robin :) (@mahootna2) reported

    @redruby17 @NBN_Australia @iiNet Not so often now that some copper has been replaced. Mainly speed issues now.

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧 (@redruby17) reported

    Sups @iiNet - the fix from the last outage lasted exactly 2 days. No internet now for 8 minutes. What gives?!

  • Salsaby Get. In. There. (@Salsaby) reported

    How does a so called professional NBN provider have a support line for home customers not Business customers after hours? Bye 👋 @iiNet

  • JimRHoughton Ignoble Jim Houghton (@JimRHoughton) reported

    @redruby17 @iiNet Optus has had its issues, but try their hearts out to fix things, and have compensated for NBN outages.

  • Rmunz79 Robbie Munro (@Rmunz79) reported from Brisbane, State of Queensland

    @iiNet hey guys. Any issues with VOIP phones in Brisbane? My phone line has stopped working this morning, no dial tone. Considering I work from home this is a huge issue

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧 (@redruby17) reported

    @sowdented @iiNet They don't know what the issue is. All I know it's that I've spoken to iiNet more than I've spoken to people I know in the last two months.

  • aleeb88 1938, January 26th (@aleeb88) reported

    @iiNet’S finance system still more “efficient” than customer service system. Automatic deduction of “Prepayment” for services at new address deducted 25 January, email notification of deduction on 28 January (including tax invoice dated 28 January) 🙄 None of this is new

  • mahootna2 Real (Not a bot) Robin :) (@mahootna2) reported

    @redruby17 @NBN_Australia @iiNet Yep. It’s shaped to 6Mbps down and 1 Mbps up but better than nothing. It would be one reason to switch to Telstra.

  • becky182O Becky (@becky182O) reported

    @iiNet I’ve already lodged an official complaint and am waiting for that, for 3 business days. Still going round in circles. My case has been ‘escalated’ 3-5 times.