iiNet

iiNet Outage Report in Tweed Heads, Tweed, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Tweed Heads, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Tweed Heads, Tweed, State of New South Wales 02/23/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (74%)

    Internet (74%)

  2. E-mail (9%)

    E-mail (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Tweed Heads, State of New South Wales

Latest outage, problems and issue reports in Tweed Heads and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • SandiHLogan Sandi Logan (@SandiHLogan) reported

    .@iiNet Tks for nothing. Your tech support had been taking calls for 48 hrs before you actually log a job: VDSL2 customers have NO internet, no VOIP, nada. And you have no clue why, let alone how long this will last. Brilliant Xmas marketing. Fix it please. First world problem.

  • twodogsgaming Timothy Hanlon (@twodogsgaming) reported

    @danielcairns @NBN_Australia @iiNet That sucks man. I'm with Internode and when I moved a few days ago found our service dropped out frequently, like every hour or more. NBN were out within 24 hours and normal service has since been restored. Kinda feeling lucky it was as easy a fix as it was.

  • hara_damon Damon O’Hara (@hara_damon) reported

    @farrm51 I’ve had good technical support from the unit that runs the legacy Transact network, which appears to be stand alone from the broader @iiNet mess. The trick is to get past the iiNet gatekeepers and talk to someone in from that team (I think they might even be in Canberra).

  • Pez_Bro Pez 2K (@Pez_Bro) reported

    Hey @iinet Stop texting me and emailing me “your issue had been resolved” when it has not been resolved.

  • Tanya_Stanton Tanya (@Tanya_Stanton) reported

    . @Internode customer service has really gone downhill since @iiNet took over. The number of times I’ve contacted them to sort out a simple issue is unacceptable not to mention them constantly hanging up on me once I finally get through to an operator #poorcustomerservice

  • PurpleCrayonnnn PurpleCrayonnn (@PurpleCrayonnnn) reported

    So my internet went kapoot. @iiNet must be increasing my internet speeds by 4x if they gone be taking it down for this long. How do I stop the tears when all I want to do it play games with you guys on stream 😭

  • jobeth_b jo bella (@jobeth_b) reported

    Despite a technician coming on the 30th of October who saw what the issue was but even he couldn't get through to @NBN_Australia bc there was a process. We followed the process with @iinet but they couldn't seem to explain to @NBN_Australia the issue. So we languished.

  • BVG87 Bart (@BVG87) reported

    @iiNet How do I get a username? I’m not a customer yet?

  • SandiHLogan Sandi Logan (@SandiHLogan) reported

    .@iiNet THREAD. seems infected by Kris/Chris. Latest advice (back online, for now): "Apols, Sandi. We are seeing multiple responses from customers re this issue so my colleague may have been confused. It also appears they (?) were mistaken in saying that it has been resolved." 2/

  • Daniel65677088 Daniel (@Daniel65677088) reported

    @iiNet the world's worst internet provider, the staff offer promises that the company can't keep. The relocation service provided by IINet is a joke.