iiNet Outage Report in Tweed Heads, Tweed, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
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E-mailProblems in the last 24 hours in Tweed Heads, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (77%)
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E-mail (8%)
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Wi-fi (6%)
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Phone (6%)
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Total Blackout (2%)
Community Discussion
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iiNet Issues Reports Near Tweed Heads, State of New South Wales
Latest outage, problems and issue reports in Tweed Heads and nearby locations:
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet That’s not working!
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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👣 🌏 💫 Wiimpitja 🌳 🦅 🐾
(@pauldutton1968) reported
@belindasmilne @iiNet I’ve had it. I need internet access for work and I’ve used my own money for mobile data to make sure I could stay connected. Today’s no help run around was the last. I’ll be contacting Communications Ombudsman about this.
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David Briggs
(@grumpyeconomist) reported
@iinet our internet is down in Brighton Vic
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Dame Holly says #gladysmustgo
(@Lee_Tennant) reported
@pauldutton1968 @iiNet I blasted them on social media, it was the only way to get them to give me a call from the local technicians rather than the clueless overseas support staff.
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Sandi Logan
(@SandiHLogan) reported
.@iiNet’s Kris is a winner. Still no solid reliable connection but he writes: “Thanks for your reply, Karl. We needed to confirm on your side if the issue is resolved..”. I have told him my name is not Karl. (But if he’s into cosplay ... joke, Joyce just a joke.)
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Maree Slatter
(@MMareeslatter) reported
@pauldutton1968 @iiNet iinet is a form of torture. We have access to only 120g with a dish, with very limited almost no service to make a call on our mobile phones, and every single time it rains the landline goes down and is out for at least a week. We are virtually uncontactable! Hideous.
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Sandi Logan
(@SandiHLogan) reported
.@iiNet THREAD. seems infected by Kris/Chris. Latest advice (back online, for now): "Apols, Sandi. We are seeing multiple responses from customers re this issue so my colleague may have been confused. It also appears they (?) were mistaken in saying that it has been resolved." 2/
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Tony Chatham
(@tony_chatham) reported
@SandiHLogan @iiNet Customer Service 101: don’t argue with or act in a disparaging way towards your customer who pays your wage.
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Rhea Harper
(@mrsrheaharper) reported
@SandiHLogan @iiNet Post a message on the iiNet Whirlpool forum. Apparently their CTO is on there all day. I got my issues with them resolved within the hour when I posted there.
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Riley
(@fluffylynx) reported
Its bad enough that @iiNet's new mobile plans require individual accounts each with their own unique login name and invoice (on top of an entirely seperate NBN account)... Now they seem to have charged me twice for one of them.
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👣 🌏 💫 Wiimpitja 🌳 🦅 🐾
(@pauldutton1968) reported
@Lee_Tennant @iiNet That’s all we’ve had for two months of issues with the same broadband response to “fix” the problem. It’s bigger issue clearly if you’d check the history of complaints on the damn service.