iiNet Outage Report in Tweed Heads, Tweed, State of New South Wales

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

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Problems in the last 24 hours in Tweed Heads, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

1. 

   Internet (74%)

2. 

   E-mail (9%)

3. 

   Total Blackout (7%)

4. 

   Wi-fi (7%)

5. 

   Phone (3%)

Community Discussion

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iiNet Issues Reports Near Tweed Heads, State of New South Wales

Latest outage, problems and issue reports in Tweed Heads and nearby locations:

• ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported 8 minutes ago from Gold Coast, State of Queensland

  @iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.

• ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported 24 minutes ago from Gold Coast, State of Queensland

  @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

• ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported 26 minutes ago from Gold Coast, State of Queensland

  @iiNet That’s not working!

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• Miriam Cosic (@miriamcosic) reported a minute ago

  @iiNet Ok ~690 complaints in Sydney, internet problems last two hours. I’m in Elizabeth Bay. Can you give me any idea of the eta of the interne/wifi back?

• Ian Dawes (@Ian_Dawes) reported a minute ago

  @iinet Our NBN is running very slow. We are getting 2 to 4 Mbps instead of 50 Mbps. NBN Co aren’t showing an outage. We are at Newcastle West. Do you know what is happening? #iinet

• Amanda Petrass (@AmandaPetrass) reported 3 minutes ago

  @iiNet our VDSL is down in Canberra. Can you please tell me if there is a known fault? Your phone line has an almost hour long wait.

• ash. (@ash01) reported 6 minutes ago

  @iiNet the internet over the last month in 3055 has been terrible. What has changed?

• Brett Jones (@Jonesy_Vanlife) reported 8 minutes ago

  @iiNet So your internal systems that are down and effect the customers and not reported anywhere are fixed now ????

• Brett Jones (@Jonesy_Vanlife) reported 9 minutes ago

  @iiNet So after no help from your DM I have called again and spent 1.5 hrs on the phone mostly on hold to be told a supervisor will call me as soon as they hang-up still no call from the supervisor but then again this isn't surprising seeing you apparently have failed internal systems

• Miriam Cosic (@miriamcosic) reported 16 minutes ago

  @iiNet But I need it now! It fixed itself y’day tho it was shockingly slow. But honestly this happens so often! And I’m a journalist, so when I lose it I’m usually in the middle of something on deadline. As I am now.

• Brett Jones (@Jonesy_Vanlife) reported 21 minutes ago

  @iiNet I am appalled at the changeover process you have done so far. You sent a disconnect notice to NBN of my previous ISP before new modem arrived and then now blaming your internal systems 24 hours later for not being able to provision my service. 1/2

• mick (@shouldandmust) reported 25 minutes ago

  @NBN_Australia and @iiNet keep telling me the issue can’t be resolved because someone with a similar address must be trying to connect the internet but I don’t have any neighbours and my block hasn’t been altered since it was registered in 1923

• Pam Swanborough (@NettlePot) reported 27 minutes ago

  @iiNet Hi Tal, yes I had the note about disruption. This seems to be an overriding issue to the planned maintenance? I've had zero service since lunchtime Monday. I assume there's no charge for the period of no supply