iiNet Outage Report in Tweed Heads, Tweed, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Tweed Heads, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (78%)
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E-mail (8%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports Near Tweed Heads, State of New South Wales
Latest outage, problems and issue reports in Tweed Heads and nearby locations:
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet That’s not working!
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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asydlad
(@alsydlad) reported
@NBN_Australia absolutely gutted and tired of NBN & even more ever so useless @iiNet - too many chances and opportunities to rectify your actions with too little improvement. After 10 years, I must consider other reliable options. Pathetic service - both hang your heads in shame.
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Real (Not a bot) Robin :)
(@mahootna2) reported
@redruby17 @NBN_Australia @iiNet Not so often now that some copper has been replaced. Mainly speed issues now.
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Dr Jos 🇦🇺🇫🇷🇱🇧
(@redruby17) reported
Sups @iiNet - the fix from the last outage lasted exactly 2 days. No internet now for 8 minutes. What gives?!
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Get. In. There.
(@Salsaby) reported
How does a so called professional NBN provider have a support line for home customers not Business customers after hours? Bye 👋 @iiNet
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Ignoble Jim Houghton
(@JimRHoughton) reported
@redruby17 @iiNet Optus has had its issues, but try their hearts out to fix things, and have compensated for NBN outages.
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Robbie Munro
(@Rmunz79) reported
from
Brisbane, State of Queensland
@iiNet hey guys. Any issues with VOIP phones in Brisbane? My phone line has stopped working this morning, no dial tone. Considering I work from home this is a huge issue
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Dr Jos 🇦🇺🇫🇷🇱🇧
(@redruby17) reported
@sowdented @iiNet They don't know what the issue is. All I know it's that I've spoken to iiNet more than I've spoken to people I know in the last two months.
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1938, January 26th
(@aleeb88) reported
@iiNet’S finance system still more “efficient” than customer service system. Automatic deduction of “Prepayment” for services at new address deducted 25 January, email notification of deduction on 28 January (including tax invoice dated 28 January) 🙄 None of this is new
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Real (Not a bot) Robin :)
(@mahootna2) reported
@redruby17 @NBN_Australia @iiNet Yep. It’s shaped to 6Mbps down and 1 Mbps up but better than nothing. It would be one reason to switch to Telstra.
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Becky
(@becky182O) reported
@iiNet I’ve already lodged an official complaint and am waiting for that, for 3 business days. Still going round in circles. My case has been ‘escalated’ 3-5 times.