iiNet

iiNet Outage Report in Tweed Heads, Tweed, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Tweed Heads, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Tweed Heads, Tweed, State of New South Wales 12/27/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (81%)

    Internet (81%)

  2. E-mail (7%)

    E-mail (7%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Tweed Heads, State of New South Wales

Latest outage, problems and issue reports in Tweed Heads and nearby locations:

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet That’s not working!

  • snowwhitedun ⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆ (@snowwhitedun) reported from Gold Coast, State of Queensland

    @iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • brookeg1424 Brooke Gordon (@brookeg1424) reported

    @iiNet very disappointed with your service today. We have been customers for 11 years. Now with your swap over to Vodafone mobile network there are issues your staff don’t want to fix. I was on the phone to support, got disconnected, no follow up or call back.

  • HappySinger Dave The Happy Singer (@HappySinger) reported

    @laurenmartyn @Aussie_BB @iiNet To be fair to ii, if it's a technical fault with the line, they might not be able to do much other than escalate it to the NBN. But: Aussie's signup and service so far have been stellar if you do decide to move.

  • thatsjazz2 💧Sally Corbett (@thatsjazz2) reported

    @IanWoolf @iiNet Why is there such a huge difference bt/n down and up? What sort of NBN do you have?

  • laurenmartyn Lauren Martyn (@laurenmartyn) reported

    @iiNet I’ll send you my details. Last night on likely our 15th phone call we spent nearly 2 hours on the phone to tech support and were told this would definitely be connected today. It’s still not. Still circling through the downstream searching.

  • laurenmartyn Lauren Martyn (@laurenmartyn) reported

    @LiamElliott_au @iiNet Iinet are the worst.

  • mynameisjanah J. (@mynameisjanah) reported

    i just got told "because you have an HFC connection, we do regular maintenance, and that is why you suffered service issues" "but i have a quote that says there were no service issues at the time of my complaint" @iiNet

  • dsmith24perth David Smith (@dsmith24perth) reported

    Hey @iiNet I have had a massive problem with my NBN dropping out and slow speeds and you keep refusing to sort it out. Again today you say NBN can’t see a problem despite your own technicians saying they had seen there was a problem. Why are you not getting this sorted?

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧 (@redruby17) reported

    Hi @iiNet - on the phone yesterday with Ramiz I was told a case manager would call today at midday Brisbane time. No one has called and the net has been down for most of the afternoon. The first outage was at 8:36am this morning.

  • thatsjazz2 💧Sally Corbett (@thatsjazz2) reported

    @IanWoolf @iiNet Sorry, just saw the other tweet. With upload so slow, it's bad for any business needing to upload important and large files.

  • LetsBeefAboutIt The Biggest Troll Under The Bridge (@LetsBeefAboutIt) reported

    @iiNet Hello Chris. I gotta lie, I’m really impressed with this service. I have apparently been connected for two months and only have been able to access my internet twice and it only lasted the period of me taking a **** on the toilet. I would like to speak to your manager. - T. Roll