iiNet outages and service status in Tweed Heads, New South Wales

Problems in the last 24 hours in Tweed Heads, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tweed Heads, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gabby Neill 🏳️‍🌈🏳️‍🌈🇦🇺🇦🇺 (@BangerzGab35) reported 35 seconds ago

  Was HOPING to get onto @Steam and download my games on my PC, BUT: my OLD @iiNet email is INVAILD on Steam, AND it's saying the password IS F*CKING WRONG!!!!! @Steam_Support, PLEASE HELP!!!!!! 🤬🤬🤬🤬😭😭😭😭

• 
  Al Garlando (@iamalbyg) reported 3 minutes ago

  @iiNet TIO complaint 2025-11-04360 logged regarding you fraudulently debiting my account and then threatening to disconnect my service for non-payment.

• 
  Stefan Tapp (@StefanVXR8) reported 6 minutes ago

  @NBN_Australia @iiNet Why is my internet connection like something from a 3rd world country? The connection is up and down like a prostitutes knickers! I live in Empire Bay, NSW, not feckin Outback Australia!!

• 
  Rod L (@lavo96) reported 9 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  Al Garlando (@iamalbyg) reported 10 minutes ago

  @iiNet TIO complaint 2025-11-04360 logged regarding you fraudulently debiting my account and then threatening to disconnect my service for non-payment.

• 
  Michelle Sullivan @mis@aus.social (@misullivan) reported 12 minutes ago

  @aimyaimless @BazzaCC I do.. and 2FA is a good thing if done right. There is no opt out, and only works with SMS for @iiNet which is a problem for me.. last month I had a SIM card issue.. couldn’t pay my bill or report the internet outage on the NBN for 3 days because of it. My bank is not the same,

• 
  CombatCat (@CryptoICTkat) reported 13 minutes ago

  @gReb3l @iiNet Mate, just get Starlink. I had issues with iiNet VDSL due to infrastructure issues outside my control, was only getting 2 - 5 Mbps when promised 70 Mbps. They refused to fix the issue and didn't want to reduce/refund bills even though weren't honouring their promise.

• 
  🇦🇺Mdub (@mattwallis81) reported 20 minutes ago

  hey @iinet ive been cut off 6 times while going through your phone options, you might want to look into it. im trying to go through to tech support.

• 
  Commander In Chief (@iamshaunbailey) reported 24 minutes ago

  Hello @iiNet Can you please explain how you can take the working phone number of an 82 year old woman and make it so the only calls it can receive are from you, nobody else can call it. YOUR JOB IS TO PROVIDE A PHONE SERVICE YET YOU HAVE FAILED TO FIX THIS PROBLEM FOR MONTHS

• 
  Richard Crowden (@ScaredyCat44) reported 26 minutes ago

  @iiNet Owing to the fact you have refused to address this issue by DM I now have to contact the authorities and my bank regarding you illegally retaining my information. After the large scale hacks of our data we take this very seriously in Australia and will prosecute you