iiNet Outage Report in Tweed Heads, Tweed, New South Wales

Problems in the last 24 hours in Tweed Heads, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tweed Heads, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

• Internet (62%)
• Wi-fi (19%)
• E-mail (8%)
• Total Blackout (7%)
• Phone (4%)

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🐀 Awambmrgw 🕯💉💉 (@awambmrgw) reported 3 minutes ago

  @ken_killcare @miriamcosic @iiNet Nope, the problem is 100% Iinet. 6 mths ago at the end of a 6mth intro offer to new plan, they wouldn't neg on price and upped from $99 to $129. When we left over a separate issue, they offered same deal for $89. Too late! If they'd neg earlier, I wouldn't have shopped around.

• 
  Tom Brook (@tjbrooky) reported 3 minutes ago

  Customer service at @iiNet is the worst! So much for a call back…. Just hung up on me! Thanks no internet for the past 2 days!

• 
  mick (@shouldandmust) reported 12 minutes ago

  So according to @NBN_Australia and @iiNet the only solution is to wait until the next time they disconnect my service, pay to have it reconnected, and then go without internet for a week until it’s finally reconnected

• 
  The Aimless Tinkerer (@RogueDoctor) reported 13 minutes ago

  Midway through new @SeaOfThieves Adventure and my #FixedWireless internet drops. @NBN_Australia shows no issues in my area, @iiNet lists webmail and email major fault as of 18hrs ago.

• 
  Brett Jones (@Jonesy_Vanlife) reported 13 minutes ago

  @iiNet So after no help from your DM I have called again and spent 1.5 hrs on the phone mostly on hold to be told a supervisor will call me as soon as they hang-up still no call from the supervisor but then again this isn't surprising seeing you apparently have failed internal systems

• 
  Brett Jones (@Jonesy_Vanlife) reported 16 minutes ago

  @iiNet So your internal systems that are down and effect the customers and not reported anywhere are fixed now ????

• 
  eithne (@eithne52) reported 19 minutes ago

  Weeks of no #Internet connection. Even longer since complaint lodged with @iiNet . Weeks of @NBN_Australia and @iiNet pointing finger of blame at each other. Continually told report to be escalated. 20pages of #Iinet records documenting action/inaction/delaying. 10/1 - 16/2. 😡

• 
  Miriam Cosic (@miriamcosic) reported 20 minutes ago

  @iiNet Ok ~690 complaints in Sydney, internet problems last two hours. I’m in Elizabeth Bay. Can you give me any idea of the eta of the interne/wifi back?

• 
  eithne (@eithne52) reported 24 minutes ago

  @iiNet Hi Kris, I do hope that someone with either the know-how or the clout will get back to us with a real solution rather than soothing platitudes that lead us nowhere near to the reconnection to the internet we've been asking for for 6weeks. #patiencelimit #customer20years

• 
  Darth Paul (@zhalien) reported 24 minutes ago

  @iiNet is dsl nbn not working in Kyabram? My vr1600 dsl light is off and my web interface says no connnection, plug in my phone cable (which is!!)