iiNet outages and service status in Tweed Heads, New South Wales

Problems in the last 24 hours in Tweed Heads, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tweed Heads, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary Young (@Gary_Young2) reported 9 minutes ago

  @iiNet What is wrong with your 4G internet. Drops out all the time & I'm only 10km from CBD in Perth. Customer service is rubbish want you to be at home to test system when I have to be at work. Had a gut full!

• 
  Rod L (@lavo96) reported 11 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  GillianA 🌺 (@_IndianPacific) reported 13 minutes ago

  Pretty much comms across Australia are failing right now. Txt international from Australian networks and let me know how you get on and which carrier you use. Per @iiNet Mobile support "all Australia" mobile services affected. Not sure if that is accurate. Txt msg error 28

• 
  Motherofopinion (@MotherofOpinion) reported 14 minutes ago

  @iiNet Not good enough that I should sit on the phone for one hour and fifty six minutes to get my call answered and then another 25 to get the issue sorted. @iinet has always had the best customer service - now it’s terrible. #dobetter #customerservice

• 
  kalowi (@DrStuartHawkins) reported 14 minutes ago

  moved to New Zealand and @iiNet won't let me close my broadband account without verfifying identity with an Australian ID which I don't have because I am not Australian. 2 weeks of doom loop. Worst internet provider ever.

• 
  Kristian Liddiard (@Kliddiard) reported 15 minutes ago

  @iiNet internet has been intermittent and stuffed for weeks. Call and sitting on hold forever kinda makes for an impossible resolution. Just thought you’d like to know that I’ll be logging a logging a complaint with the Ombudsman. No thanks

• 
  matt patterson (@mttptt22) reported 15 minutes ago

  @iiNet could you please advise if the internet is down again in Geelong, 3216?

• 
  Heather (@lollypopangel) reported 17 minutes ago

  @iiNet is actively blocking use of @discord Discord it an important communication platform for many. This happened to us last month and after following every solution they had @discord_support, who were quick to reply to my emails, worked out to be our ****** ISP.

• 
  animal chin (@Jacobage) reported 18 minutes ago

  @iiNet I CANNOT MAKE CALLS, SEND EMAILS OR USE THE INTERNET BECAUSE YOU CUT ME OFF A DAY EARLY. I NEED THE INTERNET TO BE ABLE TO ARRANGE FOOD TO KEEP EATING!!!! I ONLY HAVE A COUPLE OF HUMDRED DOLLARS FOR TBE NEXT QEEK THOUGH BUT NEED TO BE ABLE TO ARRANGE FOOD! PLS FIX

• 
  Baz Nolan (@BazNolano) reported 21 minutes ago

  Every single time I've watched a premier league match live on @StanSportFC @StanSportAU with my @iiNet fetch box the game has crashed. Shocking service 👎👎