iiNet Outage Report in Tweed Heads, Tweed, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Tweed Heads, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (79%)
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E-mail (8%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports Near Tweed Heads, State of New South Wales
Latest outage, problems and issue reports in Tweed Heads and nearby locations:
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet hi is there a time when our internet is going to be connected again with our outage that’s been happening for almost a week now. It’s been so long without the internet.
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet That’s not working!
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⋆ 𝗰 𝗼 𝘂 𝗿 𝘁 𝗻 𝗲 𝘆 ⋆
(@snowwhitedun) reported
from
Gold Coast, State of Queensland
@iiNet She’s got a customer number: 225025030 but would they be able to call through a different number as her phone is not working at the moment
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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beccat
(@beccat1970) reported
@iiNet DAY 4!!!!! Still waiting for this to be fixed. Sn update would be really nice seeing as we’re paying for a service we’re NOT GETTING! Time for complaints to the ombudsman I think!
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Yvon Davis
(@YvonDavis) reported
@iiNet email not working, no new promised set top box and rang over 6 times by one of your salespeople to put me on a dearer plan - she rang at least 6 times, even when I told her that I couldn't afford that particular upgrade! Just fix my email for starters! @iiNet #nothappyjan
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😷
(@jrgibson1) reported
@estjune83 @iiNet Well damn. I’ve been with them for over 15 years, maybe it’s time to move providers.
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Phil
(@officialphilk) reported
@Tombarina @iiNet It already is one I can only assume that they're having some sort of issue accessing the credentials for their socials. There's no way any company could be this freaking useless. Either that or their lawyers have told them to shut up for now.
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caitysempire
(@caitysempire) reported
@iinet we’ve been with you over 19 years, and you can’t even tell us what’s happening? No apologies? No credit offer? I want better service than this.
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Dark Winter Magic (Harmony) 🔮💉💉
(@DarkWinterInk) reported
@iiNet Come on guys I can't work like this, 4 days now no emails for my business, this is not good enough! My stress level caused by you has triggered my already compromised health - FIX IT NOW!!!!!
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Tony Egan
(@agegan) reported
@MikeCarlton01 Well "Australia's best..." should have real time monitoring, emergency diesel backup generators, large portable aircons units, state of the art crisis mgmt plans etc etc. Not to mention some basic customer communications. Where's the CEO and exec team? In Hawaii? :-) @iiNet
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Jen Houston
(@jen_vevie) reported
@iiNet I’m STILL not getting my emails - I’ve called the help desk - and staff had no idea of time lines or solutions. This is insane.
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Peter B
(@PeterB09880834) reported
@iiNet What superficial crap. Probably been hacked
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Julian Schellenberg
(@Schellmeister) reported
@iiNet Any chance of an explanation as late in the afternoon there's still nothing doing with e-mail ? - you lot also ignored my DM a few days ago as well. Great service, well not really. If you can't solve your problems just own it rather than hiding.