iiNet outages and service status in Warragul, Victoria

Problems in the last 24 hours in Warragul, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Warragul, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  redleafelf (@redleafelf) reported 1 minute ago

  @iiNet we have now experienced a full week of nbn outage and have been given a ring around between you and @NBN_Australia nbn tells me @iiNet reports the fault but you say you don't have details. Not good enough from both.

• 
  kalowi (@DrStuartHawkins) reported 5 minutes ago

  @iiNet You guys are the worst! Stealing money and time!

• 
  Motherofopinion (@MotherofOpinion) reported 9 minutes ago

  @iiNet Not good enough that I should sit on the phone for one hour and fifty six minutes to get my call answered and then another 25 to get the issue sorted. @iinet has always had the best customer service - now it’s terrible. #dobetter #customerservice

• 
  Phillip Bigg Ind (@PhillipBiggInd) reported 10 minutes ago

  .@TPG_Telecom @Internode @iiNet are all a disgrace, 13+ years with Internode don’t even care if you leave. Worst customer service possible.. All three companies are under one umbrella and it definitely shows when dealing with them. Customer loyalty means **** all

• 
  FreshGlade (@FreshGlade) reported 11 minutes ago

  @iiNet @gReb3l You have let it get to public so show us how you handle such a case in public? Embarassment is for sure but what other negative emotions does this humiliation bring forth? Going to socials should NOT be the only way to get good help.

• 
  Lathaniel Sydney (@LathanielS5437) reported 14 minutes ago

  <ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service

• 
  💧 Vacuous the vaccinated. (@VacuousNess) reported 18 minutes ago

  @iiNet thanks for new modem but -no thanks Just spent fortune moving NBN connection out of child’s bedroom. You offered zero support Then sent us modem which doesn’t need @NBN_Australia line No new modem manual so can’t personalise network name, p’word @acmadotgov #auspol

• 
  Heather (@lollypopangel) reported 19 minutes ago

  @iiNet fix the ISP. you are blocking @discord access. trying to access it through the application and through their website is being blocked by you,. this is the 2nd time in the last month.

• 
  🇦🇺Mdub (@mattwallis81) reported 21 minutes ago

  Hey @iiNet seriously having trouble. EVERYTIME i call you can’t hear me but when i ring anyone else they can hear me. Can you please have someone ring me from tech support. Feel free to dm.

• 
  Baz Nolan (@BazNolano) reported 21 minutes ago

  Every single time I've watched a premier league match live on @StanSportFC @StanSportAU with my @iiNet fetch box the game has crashed. Shocking service 👎👎