iiNet outages and service status in Warragul, Victoria

Problems in the last 24 hours in Warragul, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Warragul, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PaulTee (@padubyatee) reported 4 minutes ago

  @iiNet investigating a cyber incident involving unauthorised access to iiNet’s internal order management system by an unknown third party

• 
  Jeff Healy (@monkeylogicwa) reported 5 minutes ago

  Really @iiNet - 51 minutes on hold and then cut off. Have been a business customer for 12 years and I need to speak to someone about migrating my email account that you are cancelling...

• 
  Campbell Henderson (@campbehenderson) reported 6 minutes ago

  @iiNet you've not called me back, hung up on me, refused to escalate my problem, and sent me a router that I cannot configure. I'm making calls to your parent company's Head of CX hourly. Not good enough.

• 
  CombatCat (@CryptoICTkat) reported 7 minutes ago

  @gReb3l @iiNet Mate, just get Starlink. I had issues with iiNet VDSL due to infrastructure issues outside my control, was only getting 2 - 5 Mbps when promised 70 Mbps. They refused to fix the issue and didn't want to reduce/refund bills even though weren't honouring their promise.

• 
  Wonder Llama 🦙☘️ (@SirWonderLlama) reported 9 minutes ago

  @Anth_Bo @iiNet Same here...1h11m at this stage and no indication of progressing through the queue. Online chat was unhelpful. Same issue as @Anth_Bo

• 
  Sid - NT Seniors Advocate (@tenancy_toolbox) reported 11 minutes ago

  3/3 Cancelling the account Wanted to contact @iinet biz support, kept being pushed to @tpg, TPG then said we can't help you, you need to speak with iinet biz support. You used to have premium customer service!

• 
  Hans Gruber3 (@Hans_Gruber3) reported 12 minutes ago

  @iiNet guys still having big ping issues on MW2… please help 🙏🙏🙏

• 
  💧 Vacuous the vaccinated. (@VacuousNess) reported 13 minutes ago

  @iiNet thanks for new modem but -no thanks Just spent fortune moving NBN connection out of child’s bedroom. You offered zero support Then sent us modem which doesn’t need @NBN_Australia line No new modem manual so can’t personalise network name, p’word @acmadotgov #auspol

• 
  Phillip Bigg Ind (@PhillipBiggInd) reported 15 minutes ago

  .@TPG_Telecom @Internode @iiNet are all a disgrace, 13+ years with Internode don’t even care if you leave. Worst customer service possible.. All three companies are under one umbrella and it definitely shows when dealing with them. Customer loyalty means **** all

• 
  Denyse Whelan BEd.MEd. 💉x5 (@DenyseWhelan1) reported 16 minutes ago

  Hey @iiNet been on hold to #hosting for over 53 minutes…just have an enquiry to check something but not going on line to do it, want to speak to a person. Never waited so long for support