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iiNet outages and service status in Cheltenham, South Australia

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Full Outage Map
  • iiNet generated 0 outage signals in the last 24 hours around Cheltenham, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • 67% Internet (67%)
  • 33% TV (33%)

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Cheltenham, South Australia

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cheltenham, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cheltenham, South Australia

The most recent iiNet outage reports came from the following cities: Adelaide.

CityProblem TypeReport Time
Adelaide Internet 9 days ago
Adelaide TV 10 days ago
Adelaide Internet 13 days ago
Adelaide Internet 1 month ago
Adelaide Wi-fi 2 months ago
Adelaide E-mail 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Cheltenham, South Australia

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • ScottMurphyAUS
    Scott Murphy (@ScottMurphyAUS) reported from Adelaide, South Australia

    First day of the week (given the PH on Monday) and @iiNet have already pissed me off with their lack of Customer Service.

  • trimbowlme
    Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, South Australia

    @SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU Ours is def not that bad but the dropping in and out is annoying. Speed is great when it's on but drops out for a few minutes each time multiple times a day

  • trimbowlme
    Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, South Australia

    @SeeArePe @iiNet @acccgovau @Telstra I've got the same issue with myrepublic

  • BCRSDivisioN_
    BC (@BCRSDivisioN_) reported from Adelaide, South Australia

    @iiNet Just spent time on the phone trying to get the issue I'm having right now sorted with close to zero recognition from your when on the issues we have had over the last month. To be told, it will be fixed by tomorrow is just not good enough at this point.

  • BCRSDivisioN_
    BC (@BCRSDivisioN_) reported from Adelaide, South Australia

    Hey @iiNet how about you get your shit together. Shouldn't have to wait 2 weeks to get internet turned on at a house.

  • jon_benj
    Jonathan Benjamin (@jon_benj) reported from Adelaide, South Australia

    @iiNet DM me and I’ll send you my customer number.

  • Kristie_Bae
    Kristie Baehnisch (@Kristie_Bae) reported from Adelaide, South Australia

    Hey @iiNet this NBN business is the worst!! Had it for two weeks wish I’d never switched from naked broadband. Internet is so slow, it’s unusable. Having to rely on my phone data. HELP.

  • MattyJayAU
    matt james (@MattyJayAU) reported from Adelaide, South Australia

    @iiNet Hi Tal. ref: 346992476 i need you to UnSuspend my mobile please as im have issues with iiNet. I dont need a million questions on social media. Please just UnSuspend my mobile and Call me ASAP.. URGENT.

  • REDRAWRADIO
    RedRaw Radio (@REDRAWRADIO) reported from Adelaide, South Australia

    @iiNet Thank you Chris, I will be sure to do that. Might pay for someone to review the call recording for training purposes. The major gap was at the supervision lvl which unfortunately wasn't recorded No customer should have to work so hard to correct your failings

  • REDRAWRADIO
    RedRaw Radio (@REDRAWRADIO) reported from Adelaide, South Australia

    @iiNet are billing cancelled landline services & when the matter is raised with them state they only gave long haul services in Australia & to contact your local service provider - which is @iiNet ! @abc730 @ACurrentAffair9 @acma_operations

  • MattyJayAU
    matt james (@MattyJayAU) reported from Adelaide, South Australia

    @iiNet I dont have 2 hours to possibly wait. And i DONT appreciate doing this on a PUBLIC chat. But im happy to make my disappointment with iiNet service to a public forum on here and Facebook and say how bad this has been.

  • adamwatherston
    Adam Watherston (@adamwatherston) reported from Adelaide, South Australia

    @iiNet You guys are a joke! After making me call three times to cancel my account you then charge me another month 🙄. A fourth call to organise a credit and I’m still waiting for it to be paid. Glad my six years as a loyal customer meant something. Definitely won’t be recommending you!

  • MattyJayAU
    matt james (@MattyJayAU) reported from Adelaide, South Australia

    @iiNet No.. I just talked to 3 different departments and talked to RUDE guy in collections who i will be reporting for his Bad Attitude ans rude behavior. Ive been with u 16 years. You can go to hell im leaving your company and going to Telsta. Had enough of bloody overseas RUDE PEOPLE

  • trimbowlme
    Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, South Australia

    @SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU @Speedtest I'm getting 9.4mb/s down wireless which is fine for me

  • MattyJayAU
    matt james (@MattyJayAU) reported from Adelaide, South Australia

    Worst Service & Support EVER. 16 years with them. Im in Australia, **** sake keep ur bloody call centers in Australia. Sick of dealing with bad English speaking people who pass u round from 1 dept to another. DONT USE iiNET Uless you like get frustrated every time u call. @iiNet

  • micwoodward
    m i c h a e l ¯\_(ツ)_/¯ (@micwoodward) reported from Adelaide, South Australia

    @ScottMurphyAUS Urgh! I was a long term internode customer until they couldn't/wouldn't offer the same service I had in the move from ADSL -> NBN. So I went with Aussie. Haven't looked back, internode. went downhill when iiNet bought them When TPG bought the lot out it all went to 💩

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Yokom361
    Shane Yokom (@Yokom361) reported

    Absolutely disgusted at @iiNet support and service. Three phone-calls to update a credit card, total hold time - 4 hours. Currently up to the second phone call and 4 transfers totally 2.4 hours and counting to cancel my business services. On hold to yet another department.

  • pduthie_au
    Paul Duthie (@pduthie_au) reported

    @iiNet any idea why the 2fa codes that are being sent when I try to login to the toolbox keep saying 'invalid code' when entered 5 seconds after the text message arrives?

  • Ice_Tee_0o0
    Tricia Burns (@Ice_Tee_0o0) reported

    @iinet is there an outage in 2281 area?

  • ZackP1ngu
    🥷🏽 Zack 🥷🏽 (@ZackP1ngu) reported

    Hey @iiNet service is normally 90mbs+ but am hitting 1.5 atm. Is there issues in the Malvern area…

  • lavo96
    Rod L (@lavo96) reported

    @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

  • Geofftheplumber
    Geoff Thomas (@Geofftheplumber) reported

    I have been trying to have an issue resolved on @iinet for two weeks I have spent almost 3 hrs waiting today my issue is still unresolved Is anyone there have you all gone home or on strike or on leave all at the same time

  • wyvernsrose
    Wyvernsrose (@wyvernsrose) reported

    @DianeDromgold @iiNet They literally have me blocked because for over a month they refused to admit our Internet was even down due to the local nbn works

  • B1gD4ddy8055m4n
    BigDaddy (@B1gD4ddy8055m4n) reported

    @iiNet not sure why you would ask me to PM you then report my tweet? Now I’m locked out because you can’t handle a little bit of blue language. Harden ******** up you incompetent Bozos. I’m making this effort because you decided to be incompetent and turn off half your biz svcs!

  • DianeDromgold
    Diane Dromgold (@DianeDromgold) reported

    It's impossible to get any help from @iinet They are cancelling hosting but no reply to messages, no one ever picks up even when we wait on the phone for hours. Come on! There has to be some way to get help. Has anyone called the Ombudsman?

  • llunesy
    lune (@llunesy) reported

    @iiNet hey, I believe someone has used my email to create an account with yall last month, and I've been getting emails meant for that person. I tried calling the international number for help, but the number doesn't work and I don't know what else to do.