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iiNet

Is iiNet having service issues in Cheltenham, South Australia?

Service-wide status: iiNet

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • iiNet generated 0 outage signals in the last 24 hours around Cheltenham, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.

Share of direct reports from this area over the past 30 days.

  • 50% Internet (50%)
  • 50% Wi-fi (50%)

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Cheltenham, South Australia

iiNet signals over the past 24 hours, with local activity from Cheltenham, South Australia and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cheltenham, South Australia

The most recent iiNet outage reports came from the following cities: Adelaide.

CityProblem TypeReport Time
Adelaide Internet 7 days ago
Adelaide Wi-fi 20 days ago
Adelaide E-mail 3 months ago
Adelaide Internet 3 months ago
Adelaide Internet 3 months ago
Adelaide Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Cheltenham, South Australia

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • MattyJayAU
    matt james (@MattyJayAU) reported from Adelaide, South Australia

    @iiNet Hi Tal. ref: 346992476 i need you to UnSuspend my mobile please as im have issues with iiNet. I dont need a million questions on social media. Please just UnSuspend my mobile and Call me ASAP.. URGENT.

  • BCRSDivisioN_
    BC (@BCRSDivisioN_) reported from Adelaide, South Australia

    Hey @iiNet how about you get your shit together. Shouldn't have to wait 2 weeks to get internet turned on at a house.

  • micwoodward
    m i c h a e l ¯\_(ツ)_/¯ (@micwoodward) reported from Adelaide, South Australia

    @ScottMurphyAUS Urgh! I was a long term internode customer until they couldn't/wouldn't offer the same service I had in the move from ADSL -> NBN. So I went with Aussie. Haven't looked back, internode. went downhill when iiNet bought them When TPG bought the lot out it all went to 💩

  • MattyJayAU
    matt james (@MattyJayAU) reported from Adelaide, South Australia

    @iiNet No.. I just talked to 3 different departments and talked to RUDE guy in collections who i will be reporting for his Bad Attitude ans rude behavior. Ive been with u 16 years. You can go to hell im leaving your company and going to Telsta. Had enough of bloody overseas RUDE PEOPLE

  • Kristie_Bae
    Kristie Baehnisch (@Kristie_Bae) reported from Adelaide, South Australia

    Hey @iiNet this NBN business is the worst!! Had it for two weeks wish I’d never switched from naked broadband. Internet is so slow, it’s unusable. Having to rely on my phone data. HELP.

  • adamwatherston
    Adam Watherston (@adamwatherston) reported from Adelaide, South Australia

    @iiNet You guys are a joke! After making me call three times to cancel my account you then charge me another month 🙄. A fourth call to organise a credit and I’m still waiting for it to be paid. Glad my six years as a loyal customer meant something. Definitely won’t be recommending you!

  • BCRSDivisioN_
    BC (@BCRSDivisioN_) reported from Adelaide, South Australia

    @iiNet Just spent time on the phone trying to get the issue I'm having right now sorted with close to zero recognition from your when on the issues we have had over the last month. To be told, it will be fixed by tomorrow is just not good enough at this point.

  • trimbowlme
    Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, South Australia

    @SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU Ours is def not that bad but the dropping in and out is annoying. Speed is great when it's on but drops out for a few minutes each time multiple times a day

  • ScottMurphyAUS
    Scott Murphy (@ScottMurphyAUS) reported from Adelaide, South Australia

    First day of the week (given the PH on Monday) and @iiNet have already pissed me off with their lack of Customer Service.

  • REDRAWRADIO
    RedRaw Radio (@REDRAWRADIO) reported from Adelaide, South Australia

    @iiNet are billing cancelled landline services & when the matter is raised with them state they only gave long haul services in Australia & to contact your local service provider - which is @iiNet ! @abc730 @ACurrentAffair9 @acma_operations

  • jon_benj
    Jonathan Benjamin (@jon_benj) reported from Adelaide, South Australia

    @iiNet DM me and I’ll send you my customer number.

  • MattyJayAU
    matt james (@MattyJayAU) reported from Adelaide, South Australia

    Worst Service & Support EVER. 16 years with them. Im in Australia, **** sake keep ur bloody call centers in Australia. Sick of dealing with bad English speaking people who pass u round from 1 dept to another. DONT USE iiNET Uless you like get frustrated every time u call. @iiNet

  • MattyJayAU
    matt james (@MattyJayAU) reported from Adelaide, South Australia

    @iiNet I dont have 2 hours to possibly wait. And i DONT appreciate doing this on a PUBLIC chat. But im happy to make my disappointment with iiNet service to a public forum on here and Facebook and say how bad this has been.

  • trimbowlme
    Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, South Australia

    @SeeArePe @iiNet @acccgovau @Telstra I've got the same issue with myrepublic

  • REDRAWRADIO
    RedRaw Radio (@REDRAWRADIO) reported from Adelaide, South Australia

    @iiNet Thank you Chris, I will be sure to do that. Might pay for someone to review the call recording for training purposes. The major gap was at the supervision lvl which unfortunately wasn't recorded No customer should have to work so hard to correct your failings

  • trimbowlme
    Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, South Australia

    @SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU @Speedtest I'm getting 9.4mb/s down wireless which is fine for me

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • dougie_herd
    Dougie Herd (@dougie_herd) reported from Canberra, ACT

    @iiNet ... this is beyond tedious. Every single day now, your service drops out. It's 3 hours since I reached home. What exactly am Is paying you for??

  • jimmyjbt
    jimmy jbt (@jimmyjbt) reported

    @iiNet worst customer experience of my life - 3.5 years a customer- take my money every month - try to talk to someone - 3 phone calls - can't help me because my DOB is wrong in yr system- resend ID verified- 12 hours later still not updated and can't help me - told to call back

  • freddstid
    freddstid (@freddstid) reported

    @iiNet hello not sure if you still do support help but my interest has turned to **** once 12am hit. Can someone check what's happening please?

  • johnjet0
    johnjet1 (@johnjet0) reported

    @iiNet Discord voice (UDP) stuck on RTC Connecting / No Route on iinet NBN—bypasses instantly with Cloudflare WARP. Known issue with other AU ISPs this week.

  • TheRealManniD
    Manni D (@TheRealManniD) reported

    @iiNet Is ultra VDSL down in Torrens ACT?

  • AustralienLlama
    Llama (@AustralienLlama) reported

    Ever since @internode got sold to @iiNet the service has gone to absolute ****. Customer service is **** and slow. And I can tell they dont care. Been an Internode customer for over 10 years, think it's time to leave. @superloopau , what's your customer service like?

  • DianeDromgold
    Diane Dromgold (@DianeDromgold) reported

    It's impossible to get any help from @iinet They are cancelling hosting but no reply to messages, no one ever picks up even when we wait on the phone for hours. Come on! There has to be some way to get help. Has anyone called the Ombudsman?

  • iamalbyg
    Al Garlando (@iamalbyg) reported

    @iiNet TIO complaint 2025-11-04360 logged regarding you fraudulently debiting my account and then threatening to disconnect my service for non-payment.

  • wellsfargo47315
    wellsfargo (@wellsfargo47315) reported

    @iiNet @networkoutage your service is down once again

  • johnjet0
    johnjet1 (@johnjet0) reported

    @iiNet Discord voice (UDP) stuck on RTC Connecting / No Route on iinet NBN—bypasses instantly with Cloudflare WARP. Known issue with other AU ISPs this week.

Recent iiNet reports in Cheltenham, South Australia

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Adelaide: Internet
  • Adelaide: Wi-fi
  • Adelaide: E-mail
  • Adelaide: Internet
  • Adelaide: Internet
  • Adelaide: Internet

iiNet detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (1 minutes)
  • Detected:
    Detection ended: (58 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (69 minutes)
  • Detected:
    Detection ended: (66 minutes)

iiNet outage reports by location

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