iiNet outages and service status in Darwin, Northern Territory

Problems in the last 24 hours in Darwin, Northern Territory

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Darwin, Northern Territory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Ladd (@jamesladd) reported 1 minute ago

  @iinet is there an internet outage in Victoria (nbn)?

• 
  Carsten Bauer (@numloxx) reported 4 minutes ago

  Emailed @iiNet twice in the last 2 weeks with no response. Is this how you treat customers who have been with you for 25 years? @launtel here I come.

• 
  Nick Carr (@NicksaCarr) reported 15 minutes ago

  How’s this… @iiNet has cut my phone off (unable to make calls, send messages, use internet.) I use my wife’s phone to call them and ask what has happened… they tell me the ‘support team doesn’t work on the weekend’ so I’m phone-less till Monday @ 9am. In 2023. Madness.

• 
  Phillip Bigg Ind (@PhillipBiggInd) reported 17 minutes ago

  .@TPG_Telecom @Internode @iiNet are all a disgrace, 13+ years with Internode don’t even care if you leave. Worst customer service possible.. All three companies are under one umbrella and it definitely shows when dealing with them. Customer loyalty means **** all

• 
  ❣️☯️ 🇦🇺Caz 🇦🇺☯️❣️ (@ImCaz) reported 19 minutes ago

  @iiNet It’s overdue, yes I don’t deny, but to be suspended over it AND without warning! This has never happened in the past - IF I’ve ever missed a payment.

• 
  Denyse Whelan BEd.MEd. 💉x5 (@DenyseWhelan1) reported 22 minutes ago

  Hey @iiNet been on hold to #hosting for over 53 minutes…just have an enquiry to check something but not going on line to do it, want to speak to a person. Never waited so long for support

• 
  Richard Crowden (@ScaredyCat44) reported 23 minutes ago

  @iiNet Owing to the fact you have refused to address this issue by DM I now have to contact the authorities and my bank regarding you illegally retaining my information. After the large scale hacks of our data we take this very seriously in Australia and will prosecute you

• 
  Mika (@NotMikaa_) reported 25 minutes ago

  Bro, I’ve been with @iiNet for 10 years with no issues, in the last month I’ve had insane latency issues and they just tell me “it’s beyond their control” to fix, well guess it’s time to swap providers.

• 
  Nick Karpetis (@NickKarpetis) reported 26 minutes ago

  @iiNet I can not access toolbox error 503 service unavailable. When will it work again?

• 
  Lathaniel Sydney (@LathanielS5437) reported 26 minutes ago

  <ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service