iiNet outages and service status in Reynella, South Australia

Problems in the last 24 hours in Reynella, South Australia

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Reynella, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Books (@Books4566) reported 5 minutes ago

  @iinet again another full day without internet. You pay them monthly but when the system goes down @iinet just takes your money and laughs in your face.

• 
  Michelle Sullivan @mis@aus.social (@misullivan) reported 5 minutes ago

  @aimyaimless @BazzaCC I do.. and 2FA is a good thing if done right. There is no opt out, and only works with SMS for @iiNet which is a problem for me.. last month I had a SIM card issue.. couldn’t pay my bill or report the internet outage on the NBN for 3 days because of it. My bank is not the same,

• 
  jimmy jbt (@jimmyjbt) reported 8 minutes ago

  @iiNet worst customer experience of my life - 3.5 years a customer- take my money every month - try to talk to someone - 3 phone calls - can't help me because my DOB is wrong in yr system- resend ID verified- 12 hours later still not updated and can't help me - told to call back

• 
  Charles Haig (@charles_haig01) reported 9 minutes ago

  Hey @iiNet why are NBN broadband speeds in 2047 so slow? Can’t stream any service without it buffering every 3 minutes - and technical support wait time is over an hour.

• 
  Patrick Sedgley (@sedgley_patrick) reported 10 minutes ago

  @iinet when are you going to restore my home internet connection? I've had many conversations with your support line but they never seem to do anything.

• 
  🇦🇺 Northern Territory Consumers for THR (@VaperNt) reported 12 minutes ago

  I'm so over @iiNet and its unreliable @NBN_Australia FTTP. Even @NBN_Australia has no idea of their network status. Zero business support Business Account since 2006 when customer service was ahead of every other provider.

• 
  A Bloody Nice Chap (@Abloodynicechap) reported 12 minutes ago

  @Telstra There is no help there! And this doesn't answer why I pay for 4g backup when the speed is 2mbps? I will just cancel the account and move over to @iinet instead.

• 
  Lathaniel Sydney (@LathanielS5437) reported 14 minutes ago

  <ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service

• 
  Zane Elzein (@Zanelzfd3) reported 14 minutes ago

  @iiNet can't access my iiNet toolbox to work on moving my hosted exchange emails over, been on hold for over an hour so far and have been facing this issue since yesterday.

• 
  Dan Mill (@DanMillTraining) reported 15 minutes ago

  With @iiNet shutting down their Hosted Exchange on April 30th, have you decided where you're moving your emails too yet? Spoke to a few businesses this week who are either in progress or have completed their move to @Microsoft365 #Migration #Microsoft