iiNet outages and service status in Reynella, South Australia

Problems in the last 24 hours in Reynella, South Australia

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Reynella, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rod L (@lavo96) reported 6 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  redleafelf (@redleafelf) reported 9 minutes ago

  @iiNet we have now experienced a full week of nbn outage and have been given a ring around between you and @NBN_Australia nbn tells me @iiNet reports the fault but you say you don't have details. Not good enough from both.

• 
  Nick Karpetis (@NickKarpetis) reported 11 minutes ago

  @iiNet I can not access toolbox error 503 service unavailable. When will it work again?

• 
  Nick Carr (@NicksaCarr) reported 12 minutes ago

  How’s this… @iiNet has cut my phone off (unable to make calls, send messages, use internet.) I use my wife’s phone to call them and ask what has happened… they tell me the ‘support team doesn’t work on the weekend’ so I’m phone-less till Monday @ 9am. In 2023. Madness.

• 
  jimmy jbt (@jimmyjbt) reported 14 minutes ago

  @iiNet worst customer experience of my life - 3.5 years a customer- take my money every month - try to talk to someone - 3 phone calls - can't help me because my DOB is wrong in yr system- resend ID verified- 12 hours later still not updated and can't help me - told to call back

• 
  GillianA 🌺 (@_IndianPacific) reported 18 minutes ago

  @iiNet I shouldn't have had to top up. There was no explanation that there was an issue. I did not receive a text or an email that there was an issue. All I got was "Can't send text by iiNet. Error 28" iiNet support did not know what Error 28 was nor did Mobile support. Ref # 380798763

• 
  England's Bali (@thestategovt) reported 20 minutes ago

  hey @iiNet - our internet has been down all day, and after waiting on hold for an hour you hung up on me. can you fix this? i have work deadlines

• 
  A Bloody Nice Chap (@Abloodynicechap) reported 25 minutes ago

  @Telstra There is no help there! And this doesn't answer why I pay for 4g backup when the speed is 2mbps? I will just cancel the account and move over to @iinet instead.

• 
  BrokenShadows (@Ohenoki) reported 26 minutes ago

  This for real @iiNet ? Called at 4:30pm to talking to billing (west aus) told 18mins, after 45 no answer. Think something's wrong, so hang up and call back. Told 30mins, currently on 50 and counting. According to your website the billing should still be active until 7pm...

• 
  Wonder Llama 🦙☘️ (@SirWonderLlama) reported 27 minutes ago

  @Anth_Bo @iiNet Same here...1h11m at this stage and no indication of progressing through the queue. Online chat was unhelpful. Same issue as @Anth_Bo