iiNet outages and service status in Reynella, South Australia

Problems in the last 24 hours in Reynella, South Australia

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Reynella, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phillip Ray (@Ereon74) reported 13 minutes ago

  @iiNet Hey Team, are there any issues for your NBN services in NSW, more specifically the greater Maitland area? Service has been uncharacteristically patchy this afternoon. Semi regular DNS lookup errors and dropouts. They last for anywhere from 2-10 minutes and then come good.

• 
  Ó Dubhaigan (@ek_loki) reported 13 minutes ago

  @iiNet Worst company I have ever dealt with. I’ve tried to update my phone number for 3 weeks before the bill came out. Log in requires a phone number and 2FA. I’ve never seen such incompetence from a department entitled “Technical Support”. I would not recommend this company to anyone.

• 
  Nathan Moraza (@shwing_dusty) reported 14 minutes ago

  There is a huge amount of endurance required to cancel an @iiNet internet plan. When you speak to someone, they make the call go for so long that you might just give up and stay with them. It's a gauntlet of silly questions and tactics.

• 
  iiNet (@iiNet) reported 14 minutes ago

  @WealthxTracey Hey Tracey, like we mentioned in our other reply if your emails belong to an @iinet.net.au address then they won't be affected by the closure of the Hosted Exchange service.

• 
  Kristian Liddiard (@Kliddiard) reported 16 minutes ago

  @iiNet internet has been intermittent and stuffed for weeks. Call and sitting on hold forever kinda makes for an impossible resolution. Just thought you’d like to know that I’ll be logging a logging a complaint with the Ombudsman. No thanks

• 
  Geoff Thomas (@Geofftheplumber) reported 16 minutes ago

  I have been trying to have an issue resolved on @iinet for two weeks I have spent almost 3 hrs waiting today my issue is still unresolved Is anyone there have you all gone home or on strike or on leave all at the same time

• 
  🇦🇺Mdub (@mattwallis81) reported 19 minutes ago

  hey @iinet ive been cut off 6 times while going through your phone options, you might want to look into it. im trying to go through to tech support.

• 
  Aaron Nautilus (@TheLlamaKingg) reported 19 minutes ago

  3 Weeks without internet. Several phone calls to support promising follow ups. Even gave reference numbers. No follow up. Nothing. This is crazy @iiNet

• 
  AEB AEB1@bsky.social (@AEBayley) reported 21 minutes ago

  @iiNet what the hell is wrong with you. 6 email messages [1 after other)+ 3 text about same payment is HARRASSMENT, especially after same last month and issue rectified with details AND spoke to your offshore account mgt Stop already and lift your appalling customer service

• 
  Paul Duthie (@pduthie_au) reported 23 minutes ago

  @iiNet any idea why the 2fa codes that are being sent when I try to login to the toolbox keep saying 'invalid code' when entered 5 seconds after the text message arrives?