iiNet

iiNet Outage Report in Little Hartley, Lithgow, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Little Hartley, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Little Hartley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Little Hartley, Lithgow, State of New South Wales 12/26/2024 06:15

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Phone (8%)

    Phone (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

Live Outage Map Near Little Hartley, Lithgow, State of New South Wales

The most recent iiNet outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Wi-fi
AustraliaSydney Internet

Community Discussion

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iiNet Issues Reports Near Little Hartley, State of New South Wales

Latest outage, problems and issue reports in Little Hartley and nearby locations:

  • lestorthebadd Lestor (@lestorthebadd) reported from Katoomba, State of New South Wales

    @iinet on hold on chat for more than two hours since mo internet connection for more than a week cant even get them to reply to an email sent last week the worst customer service ever

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    @iiNet Got a call back from someone "representing the customer care team at iiNet" then asked me to id myself. Sorry, I value my privacy and can't give this out WHEN YOU CALLED ME! I can't call you back, the queues are long for everything

  • DavJenks David Jenkins (@DavJenks) reported from Sydney, State of New South Wales

    @iiNet I've done all those. It is a problem with the modem connection itself, with the downstream light solid but upstream light flashing.

  • dremond Dom Remond (@dremond) reported from Sydney, State of New South Wales

    Hey @iiNet what's going on with @NBN_Australia service, making WFH impossible!!

  • pfbt Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales

    @iiNet It’s working now. Clearly you Network Status post saying there was minor incident which “may” affect service was correct. It was the network.

  • DavJenks David Jenkins (@DavJenks) reported from Sydney, State of New South Wales

    @iiNet But the alternative is holding on to a mobile phone connection which in my case kept dropping out due to poor phone reception. Typing out a message was the best I could manage. I couldnt even get the iinet website to load to try an online chat message.

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    A colleague is having WFH issues. Got a speed test done. It’s ASDL 14/0.8. Got them to call their ISP (iiNet) to upgrade to HFC NBN which is ready for service. iiNet told them it would not increase their internet speeds 🤦🏻

  • DavJenks David Jenkins (@DavJenks) reported from Sydney, State of New South Wales

    @iiNet The interaction with iinet staff was fine, no complaints at all. NBN technician comes out Monday morning. That will play havoc with online schooling and me working from home. Hopefully this recurring problem will be fixed on nbn tech visit #3.

  • re_mcelroy Rebecca McElroy (@re_mcelroy) reported from Sydney, State of New South Wales

    @iiNet That's 10+ days without internet and many hours spent on the phone with your (admittedly very nice) support teams. I've been compensated once already, though it was rather paltry - and at this point I'm honestly questioning my decision to use iinet 😭

  • urban_reverie Urban Reverie (@urban_reverie) reported from Sydney, State of New South Wales

    I’m in self-isolation, my HFC NBN is down *yet again*, and wait times for iiNet technical support are over an hour. Everything is awesome.

  • Avo_Spread Ryan Penning™ @😌 (@Avo_Spread) reported from Sydney, State of New South Wales

    @iiNet it seems like there might be an undetected outage in the Caringbah area. Just got through a power cycle of our router and reset it. Still no internet connection despite a perfectly fine wifi signal.

  • AdamGoldstien Adam Goldstien (@AdamGoldstien) reported from Sydney, State of New South Wales

    @iowenjones @iiNet Wow. That shit

  • dropbear2_0 😷 The Drop Bear (@dropbear2_0) reported from Sydney, State of New South Wales

    Oh bugger, I am an @iiNet customer but I’ll be calling around for a change of provider. : (

  • dremond Dom Remond (@dremond) reported from Sydney, State of New South Wales

    @iiNet I was on hold for 2 hours yesterday, then was told they would ring me back and they never did. Unable to engage with university and work, this is ridiculous at this time...need help please.

  • BIntercultural Tamerlaine Beasley (@BIntercultural) reported from Sydney, State of New South Wales

    @iinet My capacity to continue my business (and host a session with @DeptDefence today) depends on your faults team specialist calling me back on my internet problem which has now been constant and unresolved since 8 April. Not impressed.

  • KylieParkerCA Kylie Parker (LotusAccts) (@KylieParkerCA) reported from Sydney, State of New South Wales

    Had a freak out internet was down @iiNet best service thanks for getting me back up and running fast. Really good customer service - even waited for me to find the power extensions because the power points stopped working 😬

  • c_j_schweitzer Christian Schweitzer (@c_j_schweitzer) reported from Sydney, State of New South Wales

    Hey @iiNet as a new customer to your #NBN service, I think it's not unreasonable for you to have solved the broken connection that I'm experiencing, now into its 3rd day.

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    27 hours into an @NBN_Australia / @iiNet outage, still no word on when it will be fixed. Complete lack of info from both parties

  • c_j_schweitzer Christian Schweitzer (@c_j_schweitzer) reported from Sydney, State of New South Wales

    @iiNet Customer Ref 1184783189

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    @iiNet no internet in Turramurra again, over an hour for technical support, no outage showing on @NBN_Australia

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Anna98831 Anna - Renewable energy recovery🌏🌞🌿🐨🐝🦇🦐🐟🦈 (@Anna98831) reported

    @PrinPeta @DocB__ @iiNet Was that the good years? Internode are now owned by Iinet. I have been having trouble getting on to their technical support.

  • paulwoods Paul Woods (@paulwoods) reported

    @iiNet Them: @NBN_Australia tests say that it is an internal wiring issue Me: Why would it work for 6 months then suddenly start dropping out around 1pm on Thu? And then somewhat stabilise after iiNet made some changes? Then start again? Them: As I said, it is just minimal dropouts

  • shaboop Helly (@shaboop) reported

    @DocB__ @iiNet I've seen a lot in my time Ron, some things fail but the automated processes usually do the work for them. I changed to Aussie Broadband last year, purely for the 1000/50 speed available in this new area as iiNet didn't sell it. Kept my iiNet email addresses $25/yr.

  • PrinPeta 💧 Petie R 🇦🇺🌟💉💉😷🦄🌱🌈🌏 (@PrinPeta) reported

    @DocB__ @iiNet Go elsewhere. I was with Internode for years, they were excellent, customer service was fantastic. I only changed because I went with a local Tassie company.

  • simongterry Simon Terry (@simongterry) reported

    @paulwoods @iiNet @NBN_Australia I had a similar issue with another carrier that went on for years. Ended up being configuration between their modem and server. Much blaming of my wiring, my devices, etc. None of which changed when they did regularly work through outages upgrading their servers.

  • acmichael11 acmichael1 (@acmichael11) reported

    I am sooo annoyed @iiNet you guys sent a modem to the wrong address and then RTS and now there’s no where to be seen for a new modem to be sent out. Over 45 mins on the phone trying to sort Customer service useless And I now wish I never signed up !! #customerserviceFail #iinet

  • asclarke Ashley (@asclarke) reported

    @iiNet is there an outage in Ballarat? There’s nothing online when I search for it but I’ve been out of internet since around 10am and tech support never gave me a call back.

  • BaaijJohan Johan (@BaaijJohan) reported

    @iiNet any known HFC issues in Ballarat? Intermittent loss of connection this morning. Now unable to connect at all.

  • PeterSStrempel Peter Strempel (@PeterSStrempel) reported

    @DocB__ @iiNet My ADSL line will be switched off next month, so I took the plunge and chose an NBN re-seller. Regulated wholesale price-fixing and competition only in customer service costs is a disaster for customers.

  • lukeperry85 Luke Double AZ Vaxxed (@lukeperry85) reported

    @iiNet what's the ETA of the HFC outage in Ballarat? The web page has no info.