iiNet Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Katoomba, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (64%)
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Total Blackout (17%)
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Wi-fi (14%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales
The most recent iiNet outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Total Blackout | |
| Sydney |
Wi-fi | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Katoomba, State of New South Wales
Latest outage, problems and issue reports in Katoomba and nearby locations:
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Gareth Williams
(@G_bus23) reported
from
Sydney, State of New South Wales
@iiNet NBN not working in petersham?? internet speed is ZERO MB....
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roden vuong
(@rodenv) reported
from
Sydney, State of New South Wales
@iiNet This issue has been elevated to a customer service manager, and so far the experience has been the same: disappointing and frustrating.
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Veeral Jetani 👨🏻💻📸🎥
(@viraljetani) reported
from
Sydney, State of New South Wales
@LoneVaultWander @iiNet Yup looks like an outage but no outages showing in Parramatta 2150 postcode.. Strange..!!
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Justin Brash
(@just_brash) reported
from
Sydney, State of New South Wales
@iiNet Likewise I have removed your SIM card from my phone so no point keeping that active either. Please send a final statement/invoice to reflect this situation. If you can organise that you may prevent an ombudsman complaint. I doubt very much you could convince me to use iiNet again
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Veeral Jetani 👨🏻💻📸🎥
(@viraljetani) reported
from
Sydney, State of New South Wales
@iiNet internet dropped and not connecting anymore. Any issues with NBN network at Harris Park NSW?
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Gemma Edwards
(@Gemasp) reported
from
Sydney, State of New South Wales
@iiNet how dare you!!!!! I am trying to get away from you & you are still screwing with my life!!!!!! Worst company ever to exist
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matt
(@theURBAN_monkey) reported
from
Sydney, State of New South Wales
@iiNet What invoice or reference number?? I have entered my address on NBN status page and it confirms outage. Im asking YOU my “provider” how much longer. I’m in Elizabeth Bay 2011
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roden vuong
(@rodenv) reported
from
Sydney, State of New South Wales
@iiNet Hi @iiNet. A customer service manager told me he was going to call me back to resolve the same problem I had since Thursday. It is now Monday and you have been radio silent. I have emailed him to no response.
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🇨🇦 🇮🇹 🇦🇺 💪🏼💉💪🏼 Joe Ortenzi
(@wheelyweb) reported
from
Sydney, State of New South Wales
@iiNet I’ve had those hour long conversations with tech support who know less than me and put me through diagnostics that are irrelevant and are useless when the problem is intermittent. I’m so over it.
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Hugo - Visconde de Mundo
(@hugobrown) reported
from
Sydney, State of New South Wales
Looks though end has come for ADSL2 internet at home, well was good ride @iiNet 15yrs Its been great can't fault them its been 95% good experience Sadly with @NBN_Australia areas like 2223 lots old apartments strata /owners won't pay connect building /retrofit sucks for renters
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Tamerlaine Beasley
(@BIntercultural) reported
from
Sydney, State of New South Wales
@iinet My capacity to continue my business (and host a session with @DeptDefence today) depends on your faults team specialist calling me back on my internet problem which has now been constant and unresolved since 8 April. Not impressed.
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Justin Brash
(@just_brash) reported
from
Sydney, State of New South Wales
@iinet did it again. You canceled my service without warning twice in one month. I warned you I was going to join one of your competitors and this is my first tweet using @Optus. iiNet good bye, it’s been fun.
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Hugo - Visconde de Mundo
(@hugobrown) reported
from
Sydney, State of New South Wales
@iiNet Good Morning No Internet at 2223 is there outage?
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roden vuong
(@rodenv) reported
from
Sydney, State of New South Wales
@iiNet I don’t understand how you can just leave a customer hanging, promising to call them back and then just disappear. It is NOT my responsibility to chase up your customer service for an update.
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Tamerlaine Beasley
(@BIntercultural) reported
from
Sydney, State of New South Wales
@iiNet My capacity to run my business and host a session for @DeptDefence this afternoon is depending on your faults team specialist calling me. 8 April this problem started and it is still not resolved despite almost daily contact. Not happy.
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🇨🇦 🇮🇹 🇦🇺 💪🏼💉💪🏼 Joe Ortenzi
(@wheelyweb) reported
from
Sydney, State of New South Wales
@iiNet It’s been like this for many months if not years. Thankfully I have my mobile data plan but I used up all 80gb and it renews tomorrow. And the router has always shown a green connection, never failing.
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Kelly Van Nelson
(@kellyvannelson) reported
from
Sydney, State of New South Wales
@iiNet Why are @iinet blocking Weebly website IP? Causing massive issues and can’t get hold of anyone to help.
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roden vuong
(@rodenv) reported
from
Sydney, State of New South Wales
@iiNet incredibly disappointed and frustrated with your customer service. I have called since Monday to try and resolve a problem to no success.
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The Drop Bear 🦇
(@dropbear2_0) reported
from
Sydney, State of New South Wales
@iiNet nbn says everything is up and running yet wifi down since yesterday evening in inner west Sydney. Your website says everything is fine too, how do I get an answer?
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Gareth Williams
(@G_bus23) reported
from
Sydney, State of New South Wales
@NBN_Australia apparently your network is out in petersham according to @iiNet .....
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Anderson
(@gruntchuck) reported
@iiNet what is happening with Grapevine email service in Canberra please? Nothing coming down the pipe since 4.30pm. Items showing in webmail, internet functional and I have reset my equip at this end to be sure. I called support 1.5 hours ago and still no callback.
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Jason Fairleigh
(@JasonFairleigh) reported
@iiNet Hi iinet. Any reason why my internet is not working Wahroonga 2076? Tried calling but there's an hour wait time.
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rhirhi
(@rhirhi11073770) reported
@iiNet is there a VDSL outage in Ainslie 2602 ACT?
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Charl Lishman
(@cblish22) reported
@iiNet Can you please also fix my NBN? 6 hours on the phone with your help desk and no progress.
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Ian Kenny
(@iankenny) reported
Hey @iiNet @WestnetAU are email services down? I can send but can't receive emails.
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Ben Parks
(@ItsBenParks) reported
@iiNet Useless company. Never helps.
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Andrew Trevillian
(@Tres_Villain) reported
@iiNet Nah, it’s an outage already listed on your website. Don’t feel like talking to your chat bot. Just after a revised ETA for reconnection.
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Gloria Vincent
(@Glor_Vincent) reported
@iiNet our LAN isn’t working and it’s impossible to get support over the phone - pls help or it’s another night without Netflix
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🔴🟡GDFMAN🟡🔴
(@GDFMAN1) reported
@Optus @iiNet @tpg Read what I said....... and this is why optus customers service is crap.... read... I have given u a reference number look it up.. some 1 from nbn is coming out Wednesday
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rowlzie
(@mike_rowles) reported
@iiNet internet has been in and out all weekend. Really bad this afternoon. Currently no service. Left a message with the call centre - 1 hour way. Postal Code 6163