iiNet

iiNet Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 11/04/2024 19:40

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Phone (4%)

    Phone (4%)

  5. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent iiNet outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • BIntercultural Tamerlaine Beasley (@BIntercultural) reported from Sydney, State of New South Wales

    @iiNet My capacity to run my business and host a session for @DeptDefence this afternoon is depending on your faults team specialist calling me. 8 April this problem started and it is still not resolved despite almost daily contact. Not happy.

  • rodenv roden vuong (@rodenv) reported from Sydney, State of New South Wales

    @iiNet Hi @iiNet. A customer service manager told me he was going to call me back to resolve the same problem I had since Thursday. It is now Monday and you have been radio silent. I have emailed him to no response.

  • Avo_Spread Ryan Penning™ @😌 (@Avo_Spread) reported from Sydney, State of New South Wales

    @iiNet it seems like there might be an undetected outage in the Caringbah area. Just got through a power cycle of our router and reset it. Still no internet connection despite a perfectly fine wifi signal.

  • rodenv roden vuong (@rodenv) reported from Sydney, State of New South Wales

    @iiNet incredibly disappointed and frustrated with your customer service. I have called since Monday to try and resolve a problem to no success.

  • Gemasp Gemma Edwards (@Gemasp) reported from Sydney, State of New South Wales

    @iiNet how dare you!!!!! I am trying to get away from you & you are still screwing with my life!!!!!! Worst company ever to exist

  • viraljetani Veeral Jetani 👨🏻‍💻📸🎥 (@viraljetani) reported from Sydney, State of New South Wales

    @LoneVaultWander @iiNet Yup looks like an outage but no outages showing in Parramatta 2150 postcode.. Strange..!!

  • BIntercultural Tamerlaine Beasley (@BIntercultural) reported from Sydney, State of New South Wales

    @iinet My capacity to continue my business (and host a session with @DeptDefence today) depends on your faults team specialist calling me back on my internet problem which has now been constant and unresolved since 8 April. Not impressed.

  • just_brash Justin Brash (@just_brash) reported from Sydney, State of New South Wales

    @iiNet Likewise I have removed your SIM card from my phone so no point keeping that active either. Please send a final statement/invoice to reflect this situation. If you can organise that you may prevent an ombudsman complaint. I doubt very much you could convince me to use iiNet again

  • dropbear2_0 The Drop Bear 🦇 (@dropbear2_0) reported from Sydney, State of New South Wales

    @iiNet nbn says everything is up and running yet wifi down since yesterday evening in inner west Sydney. Your website says everything is fine too, how do I get an answer?

  • kellyvannelson Kelly Van Nelson (@kellyvannelson) reported from Sydney, State of New South Wales

    @iiNet Why are @iinet blocking Weebly website IP? Causing massive issues and can’t get hold of anyone to help.

  • rodenv roden vuong (@rodenv) reported from Sydney, State of New South Wales

    @iiNet This issue has been elevated to a customer service manager, and so far the experience has been the same: disappointing and frustrating.

  • hugobrown Hugo - Visconde de Mundo (@hugobrown) reported from Sydney, State of New South Wales

    @iiNet Good Morning No Internet at 2223 is there outage?

  • hugobrown Hugo - Visconde de Mundo (@hugobrown) reported from Sydney, State of New South Wales

    Looks though end has come for ADSL2 internet at home, well was good ride @iiNet 15yrs Its been great can't fault them its been 95% good experience Sadly with @NBN_Australia areas like 2223 lots old apartments strata /owners won't pay connect building /retrofit sucks for renters

  • G_bus23 Gareth Williams (@G_bus23) reported from Sydney, State of New South Wales

    @iiNet NBN not working in petersham?? internet speed is ZERO MB....

  • theURBAN_monkey matt (@theURBAN_monkey) reported from Sydney, State of New South Wales

    @iiNet What invoice or reference number?? I have entered my address on NBN status page and it confirms outage. Im asking YOU my “provider” how much longer. I’m in Elizabeth Bay 2011

  • viraljetani Veeral Jetani 👨🏻‍💻📸🎥 (@viraljetani) reported from Sydney, State of New South Wales

    @iiNet internet dropped and not connecting anymore. Any issues with NBN network at Harris Park NSW?

  • G_bus23 Gareth Williams (@G_bus23) reported from Sydney, State of New South Wales

    @NBN_Australia apparently your network is out in petersham according to @iiNet .....

  • AdamGoldstien Adam Goldstien (@AdamGoldstien) reported from Sydney, State of New South Wales

    @iowenjones @iiNet Wow. That shit

  • rodenv roden vuong (@rodenv) reported from Sydney, State of New South Wales

    @iiNet I don’t understand how you can just leave a customer hanging, promising to call them back and then just disappear. It is NOT my responsibility to chase up your customer service for an update.

  • just_brash Justin Brash (@just_brash) reported from Sydney, State of New South Wales

    @iinet did it again. You canceled my service without warning twice in one month. I warned you I was going to join one of your competitors and this is my first tweet using @Optus. iiNet good bye, it’s been fun.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • emmperth elaine (@emmperth) reported

    @iiNet please answer the phone. Internet is broken. Over 20+ years and I’m thinking about leaving you.

  • CarlDPayne Antifa Payne 🎹😈 (@CarlDPayne) reported

    @iiNet DM sent. Seems finally to have been resolved. Hidden & impenetrable management processes are not confined to iiNet. It’s a corporate disease, perceived as efficiency. It’s really just “**** YOU” to the customer……

  • n3w4v3 Virgil (@n3w4v3) reported

    Cancelling my new @iiNet 5G Home install - what a cheerfully underwhelming onboarding process - I don’t have time to spending days playing to-and-fro with your support team - your support team is obviously overwhelmed.

  • queenmashie Ash 👻 (@queenmashie) reported

    Thank you @iiNet for absolutely wasting my time. I waited an hour and 25 minutes, all for you guys to hang up on me before I can even speak to someone. Hate the fact I’m tweeting this but seriously this 👏 isn’t 👏 good enough👏.

  • before293021431 before2930214322 (@before293021431) reported

    @iiNet so I just received a message that my task has been closed. But the problem hasn't been solved. Was told it was escalated but have heard nothing.

  • n3w4v3 Virgil / Yes (@n3w4v3) reported

    For those following at home @iiNet has still not been able to resolve my new 5G Home install - they never follow up@on@past calls - three support tickets thus far- all seem to disappear into the ether

  • mariasofi 💧Maria Sofi (@mariasofi) reported

    @n3w4v3 @iiNet Was yours an activation of service issue? (Ie activation of SIM for the service?)

  • kristinmoore2 Kristin Moore (@kristinmoore2) reported

    @iiNet @NBN_Australia hey - I’m fed up with this crap - it seems my service is down more often than it’s up. No, I won’t ring up .. again..I’m sure they’re sick of it too. No quiet night in watching Bump. Blergh

  • CarlDPayne Antifa Payne 🎹😈 (@CarlDPayne) reported

    @iiNet so despite your “sincere apologies” via email, all I get is bureaucratic BS. No one is prepared to actually work to solve the issue. You’ve sent us a demand letter for payment. And that’s it. Pathetic iiNet. Pathetic…….

  • CraigSt98157971 Craig Stewart (@CraigSt98157971) reported

    @iiNet Guys. I need to change my out going message on Bizphone, which bizarrely, I can't do myself. I was told at 930 this morning it would be done today. It's now 640PM. Not Done. Fix this issue. This should not be harder to do than a 1980's answering machine.