iiNet Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Katoomba, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet
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E-mail
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Wi-fi
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Total Blackout
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Phone
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TV
Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales
The most recent iiNet outage reports came from the following cities: Sydney.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.iiNet Issues Reports Near Katoomba, State of New South Wales
Latest outage, problems and issue reports in Katoomba and nearby locations:-
Kylie Parker (LotusAccts) (@KylieParkerCA) reported from Sydney, State of New South Wales
Had a freak out internet was down @iiNet best service thanks for getting me back up and running fast. Really good customer service - even waited for me to find the power extensions because the power points stopped working 😬
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Dom Remond (@dremond) reported from Sydney, State of New South Wales
Hey @iiNet what's going on with @NBN_Australia service, making WFH impossible!!
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Ryan Penning™ @😌 (@Avo_Spread) reported from Sydney, State of New South Wales
@iiNet it seems like there might be an undetected outage in the Caringbah area. Just got through a power cycle of our router and reset it. Still no internet connection despite a perfectly fine wifi signal.
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Christian Schweitzer (@c_j_schweitzer) reported from Sydney, State of New South Wales
@iiNet Customer Ref 1184783189
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Tamerlaine Beasley (@BIntercultural) reported from Sydney, State of New South Wales
@iinet My capacity to continue my business (and host a session with @DeptDefence today) depends on your faults team specialist calling me back on my internet problem which has now been constant and unresolved since 8 April. Not impressed.
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David Jenkins (@DavJenks) reported from Sydney, State of New South Wales
@iiNet But the alternative is holding on to a mobile phone connection which in my case kept dropping out due to poor phone reception. Typing out a message was the best I could manage. I couldnt even get the iinet website to load to try an online chat message.
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🦠 Evan (@fictillius) reported from Sydney, State of New South Wales
A colleague is having WFH issues. Got a speed test done. It’s ASDL 14/0.8. Got them to call their ISP (iiNet) to upgrade to HFC NBN which is ready for service. iiNet told them it would not increase their internet speeds 🤦🏻
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Dom Remond (@dremond) reported from Sydney, State of New South Wales
@iiNet I was on hold for 2 hours yesterday, then was told they would ring me back and they never did. Unable to engage with university and work, this is ridiculous at this time...need help please.
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David Jenkins (@DavJenks) reported from Sydney, State of New South Wales
@iiNet I've done all those. It is a problem with the modem connection itself, with the downstream light solid but upstream light flashing.
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Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales
@iiNet It’s working now. Clearly you Network Status post saying there was minor incident which “may” affect service was correct. It was the network.
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😷 The Drop Bear (@dropbear2_0) reported from Sydney, State of New South Wales
Oh bugger, I am an @iiNet customer but I’ll be calling around for a change of provider. : (
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Christian Schweitzer (@c_j_schweitzer) reported from Sydney, State of New South Wales
Hey @iiNet as a new customer to your #NBN service, I think it's not unreasonable for you to have solved the broken connection that I'm experiencing, now into its 3rd day.
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Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales
27 hours into an @NBN_Australia / @iiNet outage, still no word on when it will be fixed. Complete lack of info from both parties
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Urban Reverie (@urban_reverie) reported from Sydney, State of New South Wales
I’m in self-isolation, my HFC NBN is down *yet again*, and wait times for iiNet technical support are over an hour. Everything is awesome.
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Adam Goldstien (@AdamGoldstien) reported from Sydney, State of New South Wales
@iowenjones @iiNet Wow. That shit
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Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales
@iiNet no internet in Turramurra again, over an hour for technical support, no outage showing on @NBN_Australia
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Lestor (@lestorthebadd) reported from Katoomba, State of New South Wales
@iinet on hold on chat for more than two hours since mo internet connection for more than a week cant even get them to reply to an email sent last week the worst customer service ever
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Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales
@iiNet Got a call back from someone "representing the customer care team at iiNet" then asked me to id myself. Sorry, I value my privacy and can't give this out WHEN YOU CALLED ME! I can't call you back, the queues are long for everything
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David Jenkins (@DavJenks) reported from Sydney, State of New South Wales
@iiNet The interaction with iinet staff was fine, no complaints at all. NBN technician comes out Monday morning. That will play havoc with online schooling and me working from home. Hopefully this recurring problem will be fixed on nbn tech visit #3.
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Rebecca McElroy (@re_mcelroy) reported from Sydney, State of New South Wales
@iiNet That's 10+ days without internet and many hours spent on the phone with your (admittedly very nice) support teams. I've been compensated once already, though it was rather paltry - and at this point I'm honestly questioning my decision to use iinet 😭
iiNet Issues Reports
Latest outage, problems and issue reports in social media:-
Ria H (Feed Zone Specialist) (@RiaHopkins13) reported
@spicynoise You’re telling me they haven’t sent the giant @iiNet robot out to help?
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Mary O'Brien (@marywaratah) reported
@iiNet poor nbn internet in 2045. Any clues?
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Sean Green@seangreen (@f6524012cb3248d) reported
@iiNet We live in Coogee, NSW and our internet is down - are you aware of any outages in the area?
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sounds delicious (@spicynoise) reported
Ok can anyone recommend other ISPs cos @iiNet are giving me the run around. Apparently calling to say you’re moving and need your NBN moved means you want wireless internet, then you call to get that fixed and told to give it a chance (it’s terrible), then you call again…
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NIRANJAN SOMASHEKAR (@niranjan007) reported
@iiNet is there any outage in Kallangur? Thanks
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Keh Jeh 🌘.🌗.🌖.🌕 (@EyemanPat) reported
@iiNet What a complete BS system this is abd if you have issues on Australia’s Eastciast and call them at 7.00 AEST their answer is “sorry we do not have anyone to answer your call, please call back during normal office hours’. What a complete BS organisation I am now stuck with.
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SJXSJX (@SJXSJC) reported
@NBN_Australia and @iiNet are now creating safety issues in the Macedon Ranges by cancelling appointments and not rescheduling them. Please assist @LMChesters - internet has been out since 11 June. Small business suffering.
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Jay (@jaydisc) reported
@iiNet Do your SIM-only mobile plans support WiFi calling yet? Are you on the Optus network?
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Keh Jeh 🌘.🌗.🌖.🌕 (@EyemanPat) reported
@iiNet 24 hrs later #iinet have reinstated the phone service - no outstanding account just typifying poor poor after sales service by #iinet
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Keh Jeh 🌘.🌗.🌖.🌕 (@EyemanPat) reported
@iiNet 24 hrs later #iinet have reinstated the phone service - no outstanding account just typifying poor poor after sales service by #iinet