iiNet Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Katoomba, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (68%)
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Wi-fi (11%)
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Phone (8%)
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E-mail (6%)
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Total Blackout (6%)
Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales
The most recent iiNet outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Wi-fi | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Katoomba, State of New South Wales
Latest outage, problems and issue reports in Katoomba and nearby locations:
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roden vuong
(@rodenv) reported
from
Sydney, State of New South Wales
@iiNet incredibly disappointed and frustrated with your customer service. I have called since Monday to try and resolve a problem to no success.
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Hugo - Visconde de Mundo
(@hugobrown) reported
from
Sydney, State of New South Wales
Looks though end has come for ADSL2 internet at home, well was good ride @iiNet 15yrs Its been great can't fault them its been 95% good experience Sadly with @NBN_Australia areas like 2223 lots old apartments strata /owners won't pay connect building /retrofit sucks for renters
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Tamerlaine Beasley
(@BIntercultural) reported
from
Sydney, State of New South Wales
@iinet My capacity to continue my business (and host a session with @DeptDefence today) depends on your faults team specialist calling me back on my internet problem which has now been constant and unresolved since 8 April. Not impressed.
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Ryan Penning™ @😌
(@Avo_Spread) reported
from
Sydney, State of New South Wales
@iiNet it seems like there might be an undetected outage in the Caringbah area. Just got through a power cycle of our router and reset it. Still no internet connection despite a perfectly fine wifi signal.
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Hugo - Visconde de Mundo
(@hugobrown) reported
from
Sydney, State of New South Wales
@iiNet Good Morning No Internet at 2223 is there outage?
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roden vuong
(@rodenv) reported
from
Sydney, State of New South Wales
@iiNet I don’t understand how you can just leave a customer hanging, promising to call them back and then just disappear. It is NOT my responsibility to chase up your customer service for an update.
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Tamerlaine Beasley
(@BIntercultural) reported
from
Sydney, State of New South Wales
@iiNet My capacity to run my business and host a session for @DeptDefence this afternoon is depending on your faults team specialist calling me. 8 April this problem started and it is still not resolved despite almost daily contact. Not happy.
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Gareth Williams
(@G_bus23) reported
from
Sydney, State of New South Wales
@NBN_Australia apparently your network is out in petersham according to @iiNet .....
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Lestor
(@lestorthebadd) reported
from
Katoomba, State of New South Wales
@iinet on hold on chat for more than two hours since mo internet connection for more than a week cant even get them to reply to an email sent last week the worst customer service ever
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Adam Goldstien
(@AdamGoldstien) reported
from
Sydney, State of New South Wales
@iowenjones @iiNet Wow. That shit
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Gemma Edwards
(@Gemasp) reported
from
Sydney, State of New South Wales
@iiNet how dare you!!!!! I am trying to get away from you & you are still screwing with my life!!!!!! Worst company ever to exist
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Dom Remond
(@dremond) reported
from
Sydney, State of New South Wales
Hey @iiNet what's going on with @NBN_Australia service, making WFH impossible!!
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Dom Remond
(@dremond) reported
from
Sydney, State of New South Wales
@iiNet I was on hold for 2 hours yesterday, then was told they would ring me back and they never did. Unable to engage with university and work, this is ridiculous at this time...need help please.
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Justin Brash
(@just_brash) reported
from
Sydney, State of New South Wales
@iiNet Likewise I have removed your SIM card from my phone so no point keeping that active either. Please send a final statement/invoice to reflect this situation. If you can organise that you may prevent an ombudsman complaint. I doubt very much you could convince me to use iiNet again
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Kelly Van Nelson
(@kellyvannelson) reported
from
Sydney, State of New South Wales
@iiNet Why are @iinet blocking Weebly website IP? Causing massive issues and can’t get hold of anyone to help.
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roden vuong
(@rodenv) reported
from
Sydney, State of New South Wales
@iiNet This issue has been elevated to a customer service manager, and so far the experience has been the same: disappointing and frustrating.
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Justin Brash
(@just_brash) reported
from
Sydney, State of New South Wales
@iinet did it again. You canceled my service without warning twice in one month. I warned you I was going to join one of your competitors and this is my first tweet using @Optus. iiNet good bye, it’s been fun.
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roden vuong
(@rodenv) reported
from
Sydney, State of New South Wales
@iiNet Hi @iiNet. A customer service manager told me he was going to call me back to resolve the same problem I had since Thursday. It is now Monday and you have been radio silent. I have emailed him to no response.
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matt
(@theURBAN_monkey) reported
from
Sydney, State of New South Wales
@iiNet What invoice or reference number?? I have entered my address on NBN status page and it confirms outage. Im asking YOU my “provider” how much longer. I’m in Elizabeth Bay 2011
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Gareth Williams
(@G_bus23) reported
from
Sydney, State of New South Wales
@iiNet NBN not working in petersham?? internet speed is ZERO MB....
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Max E. Priest
(@maxepriest) reported
Hi @iiNet there appears to be an outage in Turner, ACT. Has yet to appear on your outage map.
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VelvetTeaLeaf
(@VelvetTeaLeaf) reported
.@iinet My internet has been slow for a few weeks now. How is it that it takes up to 5 seconds to load a page yet youtube plays smoothly at 480p? I have FTTB. Postcode 3065.
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Ryz
(@RyanService3) reported
@iiNet @da_jamieson iiNet issues being reported all over Australia atm
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Nic Chamberlain
(@Nicchamberlain) reported
Don’t use @iiNet, all talk and no action. Dreadful problem solving of internet issues. Passing the buck, issue explained 15 times over to different people and more. #isp #iinet #cx
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Tubbs
(@CH_4202) reported
@iiNet my vdsl is offline in Farrer ACT - I have a $90/month business account and phoned to discover that there is no business support until Monday!! 15 years I’ve had internet accounts with @iinet, you just lost yourself a customer. Unbelievable that you have no weekend techs.
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Shawn Sherlock
(@sherlock_shawn) reported
@iiNet there appears to be an outage in Newcastle NSW, 2304. Can you please confirm and an eta on service return? Thanks.
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Jimmy
(@jrf888) reported
@iiNet is there a ultra broadband vdsl2 outage in Canberra at the moment?
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Vousie
(@Vousie) reported
@iiNet @jrf888 Looks like there's an issue that's about to become "known" 🙄 We have an internet outage in Canberra as well...
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Joe Butthead
(@Stupid_twit) reported
@iiNet @jrf888 I've been down in yarralumla for the last 45mins or so and I'm on VDSL
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Mel Kettle 📖🎙🤗
(@melkettle) reported
Hi @iiNet I just had a call from a mobile number from someone purporting to be from @Telstra saying they have been monitoring my NBN internet speed & it’s slow. So they are upgrading me to fibre optic at no cost. And could I let them know my current internet speed. Is this legit?